Related
Hi--I have used this a long time, suddenly it has become non-functional, I suspect due to the 1.7.32 update, but not sure.
--Android 4.3 (I've avoided 4.4 to retain full functionality of the SD card...)
--MX Pro 1.7.32
--Samsung Galaxy Note 10.1 2014
--Could not follow directions for alogcat because the nature of the problem makes MX unuseable once it crashes--there is no way to hit the "settings" button in MX Player Pro at that point.
PROBLEM
So, I bring up my file list as per normal. I click on a vid. The vid does not play. In fact, there is merely a blank screen. Eventually I'm returned to the home screen of the tablet and advised that MX Player has crashed. Sometimes, I don't even get the blank screen. It just automatically disappears and returns me to the tablet's home screen. Once that happens, the program never works again (until reinstalled or data cleared) and won't even let me into the program. Clicking its icon simply brings up a blank screen, then I get "Unfortunately, MX Player Pro has stopped..."
Troubleshooting
I have tried clearing cache, data and also reinstalling. The last two DO allow me to once again bring up the File List from "folders view." It looks normal once again. However, once I try to play vids, the same, exact result occurs, i.e., nothing actually plays and the program crashes with the screen going blank.
CLUES
a) I also have this on my phone, where it continues to work fine, but on my phone, I only have a handful of FLVs. The tablet has lots of other formats, primarily mp4. On my Note 4 phone, however, I'm running 4.4 KitKat.
b) If I access the video in a roundabout fashion, by clicking on it from a File Manager, the File Manager then offers to play it with the native vid player OR Mx Player. Then, it works fine. The exact same video. Of course, then I can't access any other parts of the MX P program, and I am no longer able to use the file list Mx Player P builds.
c) I tried playing with various settings, like hardware decoder, and what not, but it did not seem to help much.
My thought is that the version supporting Lollipop has done something that Samsung does not like in conjunction with 4.3
Any thoughts welcomed. TIA
monsieurms said:
Hi--I have used this a long time, suddenly it has become non-functional, I suspect due to the 1.7.32 update, but not sure.
--Android 4.3 (I've avoided 4.4 to retain full functionality of the SD card...)
--MX Pro 1.7.32
--Samsung Galaxy Note 10.1 2014
--Could not follow directions for alogcat because the nature of the problem makes MX unuseable once it crashes--there is no way to hit the "settings" button in MX Player Pro at that point.
PROBLEM
So, I bring up my file list as per normal. I click on a vid. The vid does not play. In fact, there is merely a blank screen. Eventually I'm returned to the home screen of the tablet and advised that MX Player has crashed. Sometimes, I don't even get the blank screen. It just automatically disappears and returns me to the tablet's home screen. Once that happens, the program never works again (until reinstalled or data cleared) and won't even let me into the program. Clicking its icon simply brings up a blank screen, then I get "Unfortunately, MX Player Pro has stopped..."
Troubleshooting
I have tried clearing cache, data and also reinstalling. The last two DO allow me to once again bring up the File List from "folders view." It looks normal once again. However, once I try to play vids, the same, exact result occurs, i.e., nothing actually plays and the program crashes with the screen going blank.
CLUES
a) I also have this on my phone, where it continues to work fine, but on my phone, I only have a handful of FLVs. The tablet has lots of other formats, primarily mp4. On my Note 4 phone, however, I'm running 4.4 KitKat.
b) If I access the video in a roundabout fashion, by clicking on it from a File Manager, the File Manager then offers to play it with the native vid player OR Mx Player. Then, it works fine. The exact same video. Of course, then I can't access any other parts of the MX P program, and I am no longer able to use the file list Mx Player P builds.
c) I tried playing with various settings, like hardware decoder, and what not, but it did not seem to help much.
My thought is that the version supporting Lollipop has done something that Samsung does not like in conjunction with 4.3
Any thoughts welcomed. TIA
Click to expand...
Click to collapse
Already there is a sticky thread in which I have already explained the procedure to collect the log immediately after crash.
Install MX Log collector app
Open It immediately after the MX Player Crash
Save the logs & Upload here
Does it crashes in all decoders?
If you are using H/W+ disable it & Check again.
long press the video & select Play using | S/W decoder
Check whether it still crashes or not.
ktsamy said:
Already there is a sticky thread in which I have already explained the procedure to collect the log immediately after crash.
Install MX Log collector app
Open It immediately after the MX Player Crash
Save the logs & Upload here
Does it crashes in all decoders?
If you are using H/W+ disable it & Check again.
long press the video & select Play using | S/W decoder
Check whether it still crashes or not.
Click to expand...
Click to collapse
It does not matter whether or not I use HW or SW decoding.
I upgraded the tablet to KitKat. That did not matter either.
I tried to upload the log files from MX Log here. Each time (3x now!) it gave me "invalid file" and refused to accept the upload. Oh, well.
monsieurms said:
It does not matter whether or not I use HW or SW decoding.
I upgraded the tablet to KitKat. That did not matter either.
I tried to upload the log files from MX Log here. Each time (3x now!) it gave me "invalid file" and refused to accept the upload. Oh, well.
Click to expand...
Click to collapse
You can upload to any file sharing network like dropbox & post the link here.
If you are not allowed to post the links, use masking like h**p://www.google.com
ktsamy said:
You can upload to any file sharing network like dropbox & post the link here.
Click to expand...
Click to collapse
It would not let me post links even with asterisks. I took out the http in its entirety. That didn't work either. I took out the dropbox reference as well. That did not work either. Have no clue at this point.
*Indeed, it wouldn't even let me quote your post with the partial link you referenced.
monsieurms said:
It would not let me post links even with asterisks. I took out the http in its entirety. That didn't work either. I took out the dropbox reference as well. That did not work either. Have no clue at this point.
*Indeed, it wouldn't even let me quote your post with the partial link you referenced.
Click to expand...
Click to collapse
Uncheck "auto parse links" at the bottom of the post reply page.
drop****box.com/s/l4mzbrlj0sh1ajf/build.prop?dl=0
drop******box.com/s/n18by6pewz706de/log.txt.gz?dl=0
another data point
FYI, just in case it helps, not as a "zing," BS Player works fine and normally. MX continues to work (on tablet and despite recent updates) only when a file is clicked from My Files file manager. It just won't deal with its own list of videos.
monsieurms said:
FYI, just in case it helps, not as a "zing," BS Player works fine and normally. MX continues to work (on tablet and despite recent updates) only when a file is clicked from My Files file manager. It just won't deal with its own list of videos.
Click to expand...
Click to collapse
@monsieurms There was an issue on Note 10.1 2014 European ROM and it might be fixed on 1.7.34
Please try latest version also try clear app data, MX Player's internal database looks like corrupted. This issue is also fixed but once corrupted database will never be recovered.
bleu8888 said:
@monsieurms There was an issue on Note 10.1 2014 European ROM and it might be fixed on 1.7.34
Please try latest version also try clear app data, MX Player's internal database looks like corrupted. This issue is also fixed but once corrupted database will never be recovered.
Click to expand...
Click to collapse
I tried it again--I'd already done that after upgrading to 1.7.3.4---but it did not help. I am not in Europe---North America.
monsieurms said:
I tried it again--I'd already done that after upgrading to 1.7.3.4---but it did not help. I am not in Europe---North America.
Click to expand...
Click to collapse
@monsieurms Would you send log again using 1.7.34? Thanks!
Given your comment on list db corruption and the fact that some vids in small directories do work, I tried copying all the vids to a new directory. That didn't work.
I cleared data again and also downloade the arm7 Neon custom codec specified in the Decoder settings. That did not help either. (It did find and install the codec.)
With the clues you gave me, I experimented a little. In particular, I noticed that some vids in small folders (small in terms of # of videos), played fine. I thought at first, as mentioned earlier in the thread, it was a difference in format. But as we've seen, all the videos play fine if accessed from File Manager--so that's not it. With the addition of your clue on database corruption, I thought perhaps the issue was folder size. I divided the one large folder into two, 50-50. That fixed it.
I would say you have still an issue here---the program chokes with a large of vids in the database. It doesn't seem to bother other programs, including the native video player and BS, and it didn't seem to bother MXp Pro until the recent wave of updates. So, I suspect something went wrong somewhere.
monsieurms said:
With the clues you gave me, I experimented a little. In particular, I noticed that some vids in small folders (small in terms of # of videos), played fine. I thought at first, as mentioned earlier in the thread, it was a difference in format. But as we've seen, all the videos play fine if accessed from File Manager--so that's not it. With the addition of your clue on database corruption, I thought perhaps the issue was folder size. I divided the one large folder into two, 50-50. That fixed it.
I would say you have still an issue here---the program chokes with a large of vids in the database. It doesn't seem to bother other programs, including the native video player and BS, and it didn't seem to bother MXp Pro until the recent wave of updates. So, I suspect something went wrong somewhere.
Click to expand...
Click to collapse
Would you send log using 1.7.34 or test version on following link?
https://sites.google.com/site/mxvpen/translation/test-build
Hey guys!! First of all I just want to thank the developer for doing such an amazing work building the best available video player on andoid, and for free. You rock!
I want to know if there could be a chance to take advantage of root access for being able to browse system folders (like “data”) when manually loading subtitles. In my case, the reason I need this feature is because I’m using MX as default player with Popcorn Time and this app, in my device, only works fine if it’s cache folder is setted to internal data folder (by default). So it downloads the video and subs into that folder, but the subtitles needs to be loaded manually on MX and obviously I can’t do it.
If you think there would be any other way to solve this I’d really apreciate the info.
Greetings to all and thanks in advance for the help!! (and sorry about my english...)
Mx already support root access.
warvevo said:
Mx already support root access.
Click to expand...
Click to collapse
Hey warvevo! Thanks for stopping by. I've tested latest nigthly build, activated root access but still can't browse system folders when loading subtitles. I think the only feature enabled is to read/write/delete on external SD cards. Maybe I'm wrong.
Thanks anyway!!
emacrack said:
Hey guys!! First of all I just want to thank the developer for doing such an amazing work building the best available video player on andoid, and for free. You rock!
I want to know if there could be a chance to take advantage of root access for being able to browse system folders (like “data”) when manually loading subtitles. In my case, the reason I need this feature is because I’m using MX as default player with Popcorn Time and this app, in my device, only works fine if it’s cache folder is setted to internal data folder (by default). So it downloads the video and subs into that folder, but the subtitles needs to be loaded manually on MX and obviously I can’t do it.
If you think there would be any other way to solve this I’d really apreciate the info.
Greetings to all and thanks in advance for the help!! (and sorry about my english...)
Click to expand...
Click to collapse
Will you save some video file in system folders?
I dont think its nessesary. Root access is for getting the avility to del or ren im kitkat.
warvevo said:
Mx already support root access.
Click to expand...
Click to collapse
He wants to browse system folders!
josuearisty said:
Will you save some video file in system folders?
I dont think its nessesary. Root access is for getting the avility to del or ren im kitkat.
He wants to browse system folders!
Click to expand...
Click to collapse
Hey @josuearisty!!
Like I wrote in my previous post, the reason I need this is because Popcorn Time, in my device, only works with default cache folder path which is "data/data/pct.droid/cache". It stores video and subs into that folder and while the video is sent automatically to MX with an http server, subs needs to be loaded manually so, if I'm not able to browse that folder I have to download them separately which is really annoing.
Thanks anyway for the info. :good:
emacrack said:
Hey @josuearisty!!
Like I wrote in my previous post, the reason I need this is because Popcorn Time, in my device, only works with default cache folder path which is "data/data/pct.droid/cache". It stores video and subs into that folder and while the video is sent automatically to MX with an http server, subs needs to be loaded manually so, if I'm not able to browse that folder I have to download them separately which is really annoing.
Thanks anyway for the info. :good:
Click to expand...
Click to collapse
Try adding folder manually.
Setting>list>scan(folders)
josuearisty said:
Try adding folder manually.
Setting>list>scan(folders)
Click to expand...
Click to collapse
Tried it. When I select data folder in browser, it doesn't get into it, in fact, It doesn't do anything... :crying:
Same thing as when I try to browse into that folder while loading subs. Like if the browser doesn't have root access.
emacrack said:
Tried it. When I select data folder in browser, it doesn't get into it, in fact, It doesn't do anything... :crying:
Same thing as when I try to browse into that folder while loading subs. Like if the browser doesn't have root access.
Click to expand...
Click to collapse
MX Player will ask root permissions only when it executes some editing operations (like delete, rename) in sdcard. It will not use it for folder selection activity.
ktsamy said:
MX Player will ask root permissions only when it executes some editing operations (like delete, rename) in sdcard. It will not use it for folder selection activity.
Click to expand...
Click to collapse
Hey @ktsamy! Exactly, and thats why I'm asking for this to be a feature for future releases. Hope it will!!
emacrack said:
Hey @ktsamy! Exactly, and thats why I'm asking for this to be a feature for future releases. Hope it will!!
Click to expand...
Click to collapse
If you add the entire root or data partition, it will impact media scanner's performance. So, It's not suitable for everyone. Only experienced users can make use of it. Better to have it as an optional.
Anyhow I will try to convey your request to the developer.
Sent from my SM-G900H
ktsamy said:
If you add the entire root or data partition, it will impact media scanner's performance. So, It's not suitable for everyone. Only experienced users can make use of it. Better to have it as an optional.
Anyhow I will try to convey your request to the developer.
Sent from my SM-G900H
Click to expand...
Click to collapse
Thank you so much @ktsamy!! I really only need this function in the browser that's called when loading subtitles as, for the video, Popcorn Time uses a stream which is automatically sent to the player. But I don't know if this needs to be "activated" on media scanner too. I mention it just in case.
Greetings and thanks again for your help!!
emacrack said:
Thank you so much @ktsamy!! I really only need this function in the browser that's called when loading subtitles as, for the video, Popcorn Time uses a stream which is automatically sent to the player. But I don't know if this needs to be "activated" on media scanner too. I mention it just in case.
Greetings and thanks again for your help!!
Click to expand...
Click to collapse
If you are streaming from external app, it's better to contact the application developer to use MX Player API to easily stream the subtitle together.
MX Player API documentation is available here
https://sites.google.com/site/mxvpen/api
ktsamy said:
If you are streaming from external app, it's better to contact the application developer to use MX Player API to easily stream the subtitle together.
MX Player API documentation is available here
https://sites.google.com/site/mxvpen/api
Click to expand...
Click to collapse
Thanks again for the info @ktsamy! I'll suggest this in PT forum. And just in case they can't do it, I'll wait for this feature.
Greetings!!
ktsamy said:
If you are streaming from external app, it's better to contact the application developer to use MX Player API to easily stream the subtitle together.
MX Player API documentation is available here
https://sites.google.com/site/mxvpen/api
Click to expand...
Click to collapse
Hey @ktsamy, how are you?? Just wanted to comment that they tried to use API but subtitles are not shown (GIT). Any tips to improve??
Thanks!!
emacrack said:
Hey @ktsamy, how are you?? Just wanted to comment that they tried to use API but subtitles are not shown (GIT). Any tips to improve??
Thanks!!
Click to expand...
Click to collapse
I am not the developer.
I will just forward this message to the developer.
emacrack said:
Hey @ktsamy, how are you?? Just wanted to comment that they tried to use API but subtitles are not shown (GIT). Any tips to improve??
Thanks!!
Click to expand...
Click to collapse
@emacrack Would you post logcat log after starting MX activity? MX leaves details on given extras.
bleu8888 said:
@emacrack Would you post logcat log after starting MX activity? MX leaves details on given extras.
Click to expand...
Click to collapse
Hey @bleu8888! Thanks for stopping by. You mean the Zip generated by MX on bug report?? If not, please, tell me how and I'll share it.
Thanks again!!
emacrack said:
Hey @bleu8888! Thanks for stopping by. You mean the Zip generated by MX on bug report?? If not, please, tell me how and I'll share it.
Thanks again!!
Click to expand...
Click to collapse
Yes. You are right.
Kindly post the logs (i.e, zip file generared on Report Bug)
Sent from my SM-G900H
Here is the Bug Report generated by the app. I've now downloaded the Popcorn Time source from Git and compiled with some little modifications but I still can't get subtitles to load automatically on MX. I've tried with Uri and direct "subs.srt" file path (wich is stored in mnt/sdcard/Download folder) but no luck. If you have something to recommend please let me know and I'll try.
Thanks!!
emacrack said:
Here is the Bug Report generated by the app. I've now downloaded the Popcorn Time source from Git and compiled with some little modifications but I still can't get subtitles to load automatically on MX. I've tried with Uri and direct "subs.srt" file path (wich is stored in mnt/sdcard/Download folder) but no luck. If you have something to recommend please let me know and I'll try.
Thanks!!
Click to expand...
Click to collapse
@emacrack The log actually does not show anything about playback screen. Please make note that ActivityScreen dumps passed extras.
Simple question, simple answer - FAQ thread
Exactly as it sounds. Ask a simple question, and get a simple answer. This thread is intended for questions probably not long enough to warrant their own thread, and/or you are not sure if a thread/answer already exists.
Please be sure to read the Welcome Thread, the FAQ page, and search the existing forums first, prior to asking your question.
Reserved #1
Reserved #2
Reserved #3
Reserved #4. You may now post.
joedonmurpy50 said:
Hello my friends I have used mx player on all my phones why doesn't it play all formats of videos
Sent from my SM-G900T1 using Tapatalk
Click to expand...
Click to collapse
You're going to have to provide more details than that.
Hardware plugin
I have a galaxy S5. Is it correct that I no longer need a separate plugin app for hardware decoding ?
pizzaman79 said:
I have a galaxy S5. Is it correct that I no longer need a separate plugin app for hardware decoding ?
Click to expand...
Click to collapse
Yes it is true.
Why doesn't it support AC3 audio format???
zero÷0 said:
Why doesn't it support AC3 audio format???
Click to expand...
Click to collapse
Because licencing changed. Install the custom codec.
http://forum.xda-developers.com/apps/mx-player/mx-player-custom-codec-dts-support-t2156254
[Q] note and issue with mxplayer pro
hi
I bought your application MxPlayer Pro . it is very nice app . thanks a lot .
but we have two notes :
1- please , support DTS TrueHD sound .
2- we get a message through watching that said : "the product purchase history could not be verified due to temporary technical issues(s). please check the internet connection and try again later .
why this message ? some time i don't have internet ! and if the message appear again the player shutdown directly !
why we should sure the internet access through watching ?! please correct this issue . it is very annoying .
yaqot said:
hi
I bought your application MxPlayer Pro . it is very nice app . thanks a lot .
but we have two notes :
1- please , support DTS TrueHD sound .
2- we get a message through watching that said : "the product purchase history could not be verified due to temporary technical issues(s). please check the internet connection and try again later .
why this message ? some time i don't have internet ! and if the message appear again the player shutdown directly !
why we should sure the internet access through watching ?! please correct this issue . it is very annoying .
Click to expand...
Click to collapse
1. DTS is licensed; install the custom codec: http://forum.xda-developers.com/apps/mx-player/mx-player-custom-codec-dts-support-t2156254
2. I don't have any problems, sounds like a Play Store sync issue, possibly. See: http://forum.xda-developers.com/apps/mx-player/faq-purchase-history-error-t2908179
I don't talk about the sound !
I am talking about popup message that shutdown the player ! because I don't have internet now to check the validate version
why this message appear Constantly and my app is purchased already !
CDB-Man said:
Try messing around with the fullscreen settings:
2. I don't have any problems, sounds like a Play Store sync issue, possibly. See: http://forum.xda-developers.com/apps/mx-player/faq-purchase-history-error-t2908179
Click to expand...
Click to collapse
yaqot said:
I don't talk about the sound !
I am talking about popup message that shutdown the player ! because I don't have internet now to check the validate version
why this message appear Constantly and my app is purchased already !
Click to expand...
Click to collapse
... did you read the link I mentioned?
Is builtin CIFS/SMB support still in TODO list?
This is my most wanted feature.
Thanks.
tititake said:
Is builtin CIFS/SMB support still in TODO list?
This is my most wanted feature.
Thanks.
Click to expand...
Click to collapse
Indeed, it is on the feature requests list thread, and the developer is working on it as one of the planned "major" features.
Hi ladies and gents...
Please I am having a problem plz help me, I have been trying to figure up how to set #MX_Player to player the Next video instead of returning to the list after playback is finished.
Please I have been searching for this setting for a while now. But I use to use it on previous versions of the player. I am currently using Version 1.7.41.
mr.bilay said:
Hi ladies and gents...
Please I am having a problem plz help me, I have been trying to figure up how to set #MX_Player to player the Next video instead of returning to the list after playback is finished.
Please I have been searching for this setting for a while now. But I use to use it on previous versions of the player. I am currently using Version 1.7.41.
Click to expand...
Click to collapse
Settings > Player > Back to list
Disable that, and it should play the next video in the folder.
Questions for the MX-perts:
I used to be able to stream .m3u8 video streams on my nexus 9 however, shortly after upgrading to MX Pro, I receive the "unable to play this file" error.
- Any changes to MX codecs?
- I have tried SW, HW, & HW+ settings.
- I can still play m3u8 videos with the stock video player, but it stinks without any customization.
- Lastly, I have tried the neon.1.7.32.rev1codec zip with a new MX Pro installation.
I'm still getting the "unable to play this file" error.
Can anyone point me in the right direction?
Thanks!
Mrwirez said:
Questions for the MX-perts:
I used to be able to stream .m3u8 video streams on my nexus 9 however, shortly after upgrading to MX Pro, I receive the "unable to play this file" error.
- Any changes to MX codecs?
- I have tried SW, HW, & HW+ settings.
- I can still play m3u8 videos with the stock video player, but it stinks without any customization.
- Lastly, I have tried the neon.1.7.32.rev1codec zip with a new MX Pro installation.
I'm still getting the "unable to play this file" error.
Can anyone point me in the right direction?
Thanks!
Click to expand...
Click to collapse
Settings > List > File Extensions
Is .m3u8 still listed there? Also, isn't that a playlist file?
As far as I'm aware, @bleu8888 has said that .m3u8 isn't officially supported yet.
http://blog.checkpoint.com/2017/05/23/hacked-in-translation/
Seeing as how VLC, Kodi and Popcorn Time are vulnerable I figured that they are probably using the same libraries and there was a fair chance that MX Player is similarly affected. Please let us know and if so the expected timeline for a fix.
jpizz said:
http://blog.checkpoint.com/2017/05/23/hacked-in-translation/
Seeing as how VLC, Kodi and Popcorn Time are vulnerable I figured that they are probably using the same libraries and there was a fair chance that MX Player is similarly affected. Please let us know and if so the expected timeline for a fix.
Click to expand...
Click to collapse
MX Player is not vulnerable to this issue
Video Players | Security breach report
Hi guys,
I don't want to alarm anyone and I'm new on this forum.
I'm not a developer of any kind but I've recently came across an article that's affecting many of the video players used in android.
Is MX player at risk and are there any measures taken to address this situation?
Thanks in advance for your assistance
Give the details of the report.
I am assuming that you're talking about the one with able to remote access victim's computer with specially prepared movie subtitles? Is that the one?
SHADOW-XIII said:
Give the details of the report.
I am assuming that you're talking about the one with able to remote access victim's computer with specially prepared movie subtitles? Is that the one?
Click to expand...
Click to collapse
Hi,
Thanks for the reply since it's my first thread ,I cannot quote any external sources to provide more information.
The one that you're describing is exactly the one.
Thank you
Unfortunately, it was not disclosed publicly hot to exploit the issue is but I don't believe there was any indication of an Android app being affected (it requires VNC server so presumably not).
MX Player developers will need to address this one, I imagine once there are more details
My bad, actually it's already covered in https://forum.xda-developers.com/apps/mx-player/mx-player-subject-to-todays-subtitle-t3611258/ - MX Player is safe
Thanks for the ref post that confirm the issue covered
Regards
Threads merged
Whenever I try to open any video file in any app using MX Player or MX Player pro. I get a message that says 'MX Player has stopped'
I have attached the logs. Start @ timestamp 13:07 for a test trying to play a video from the internal movie library
This is using Android TV x86 7.1.
VLC plays fine.
Tried MXplayer version 1.8.21. Same issue
Bump.... Anyone?
dcol said:
Bump.... Anyone?
Click to expand...
Click to collapse
Apologize for the delay.
We have tried to reproduce the issue on the android emulator with android TV 7.1.1 firmware. But, we couldn't reproduce the issue. Can you please collect the complete system logs using ADB?
MXPlayer said:
Apologize for the delay.
We have tried to reproduce the issue on the android emulator with android TV 7.1.1 firmware. But, we couldn't reproduce the issue. Can you please collect the complete system logs using ADB?
Click to expand...
Click to collapse
Did another bug report which includes the system logs, and used adb logcat for another log report. If there is any other log you need, you will have to give me instructions on how to get it.
dcol said:
Did another bug report which includes the system logs, and used adb logcat for another log report. If there is any other log you need, you will have to give me instructions on how to get it.
Click to expand...
Click to collapse
We have investigated from our end. But, couldn't reproduce the issue.
Have you rooted the device and changed anything on system partition?
In your logs, we have noticed crashes on some other media related system libraries as well.
We have checked on the Google Play data as well. There weren't any similar crashes reported on the nexus player. MX Player uses several android internal modules for performance reasons. Since you are facing the issues with even older versions, it looks like some firmware bug triggers the issues on MX and some other system libraries that rely on some particular modules. can you please update your firmware to the latest and check again? It may fix your issues.
MXPlayer said:
We have investigated from our end. But, couldn't reproduce the issue.
Have you rooted the device and changed anything on system partition?
In your logs, we have noticed crashes on some other media related system libraries as well.
We have checked on the Google Play data as well. There weren't any similar crashes reported on the nexus player. MX Player uses several android internal modules for performance reasons. Since you are facing the issues with even older versions, it looks like some firmware bug triggers the issues on MX and some other system libraries that rely on some particular modules. can you please update your firmware to the latest and check again? It may fix your issues.
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No I haven't rooted anything, not even sure how to do that. Just installed the Android TV and added apps. Using a third party launcher called 'Top TV Launcher 2'. Also have VLC and mpv players (both work fine)
When you say firmware, are you referring to the computer BIOS or the Android TV? Both are at the latest version I can find, which is not that easy to find for Android TV. Can you PM me a link to the version you are using and I will try it. Thanks.
dcol said:
No I haven't rooted anything, not even sure how to do that. Just installed the Android TV and added apps. Using a third party launcher called 'Top TV Launcher 2'. Also have VLC and mpv players (both work fine)
When you say firmware, are you referring to the computer BIOS or the Android TV? Both are at the latest version I can find, which is not that easy to find for Android TV. Can you PM me a link to the version you are using and I will try it. Thanks.
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Are you using the android TV firmware on the PC? Can you provide us more info?
As we have mentioned, MX Player uses several android internal modules to improve the performance. So, if some system module is broken on your Android TV ROM, it will affect the apps that make use of them.
Yes, the Android x86 for PC is the base OS on the PC. I tried other flavors of Android TV and MX Player doesn't work on any of them. I even tried using a different PC with different specs with same results. MX Player crashes as soon as it displays an image or plays any media.
Bump... MX Player still not working. Where do we go from here?
All the Android x86 for PC OS'es are already rooted. None of them will run MX Player. Also Amazon Prime Video and Google Video fails exactly the same way. They must use the same libraries that MX uses. What logs or info can I upload to get this resolved?
All other apps I have tried work fine. VLC, MPV, Archos, ES Player, Kodi.
Any help on this is appreciated. Tell me what logs or info I can upload.
How can I see which modules are crashing? I am not that familiar with the Android OS. Minimal Linux knowledge and a guru with Windows.
Here are the debug logs
dcol said:
How can I see which modules are crashing? I am not that familiar with the Android OS. Minimal Linux knowledge and a guru with Windows.
Here are the debug logs
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Since it's a crash caused by the android internal libraries, it is very difficult to fix this until or unless we find a way to reproduce. Unfortunately, we couldn't still figure out a way to reproduce the issue. We have even tested on the Android x86 (7.1-r2 from http://www.android-x86.org). But, MX Player works as expected. Have you tried this one on your PC?
Yes I have this is the one I am using right now, so I have to assume it is a hardware/driver related issue. I am using a Dell Optiplex 9010 with i5-3570 4GB memory and 128GB SSD drive. What are the specs of the hardware you have used and I will try to duplicate it?
One other clue is that besides MX Player Pro, Amazon Prime video and Google video also crash as soon as you try to open a video. VLC, MPV, Kodi, ES Player, EXO, and Archos all work fine. I am sure the issues are related.