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I’ve had my One S for 4 weeks now and every week brings a different problem plus it would appear to be worse since the 4.0.4 update.
1. Intermittent microphone problems.
2. Intermittent reboots with error reports.
3. Mobile data dropping out or won’t switch off or back on.
4. Complete loss of network signal after long period of shut down.
5. Aeroplane mode locked the phone completely requiring a reboot.
Don’ know whether to send back to the store who might not find anything wrong because most of the problems are intermittent, or contact HTC ???
Wish I had stuck with my One V!!!!
I don't have those issues, of course on viper's rom.
Can you tell us you serial nr. Of your phone?
Sent from my HTC One S using xda premium
You shouldn't type your whole Serial No. on the internet, that's not good. You can just type the first 4 characters.
@Delta, have you received my PM by any chance?
D3LTA said:
Can you tell us you serial nr. Of your phone?
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Serial #: SH23MW******
Occasionally i have the same problems with the airplane mode if i use it more than 4-5 time in few hours. A reboot/reset solve it everytime
addsfsds said:
Occasionally i have the same problems with the airplane mode if i use it more than 4-5 time in few hours. A reboot/reset solve it everytime
Click to expand...
Click to collapse
Have already done 2 factory resets since updating to 4.0.4 last week!!
If I were you, I'd send it to the carrier/HTC and ask for a replacement.
usaff22 said:
If I were you, I'd send it to the carrier/HTC and ask for a replacement.
Click to expand...
Click to collapse
+1
Sent from my HTC One S using xda premium
kenmac67 said:
I’ve had my One S for 4 weeks now and every week brings a different problem plus it would appear to be worse since the 4.0.4 update.
1. Intermittent microphone problems.
2. Intermittent reboots with error reports.
3. Mobile data dropping out or won’t switch off or back on.
4. Complete loss of network signal after long period of shut down.
5. Aeroplane mode locked the phone completely requiring a reboot.
Don’ know whether to send back to the store who might not find anything wrong because most of the problems are intermittent, or contact HTC ???
Wish I had stuck with my One V!!!!
Click to expand...
Click to collapse
I have the loss of signal issue, mostly indoors. Never had that issue with my other phones. It is worrying me cause I just purchased this phone on a new contract and only have about 5 more days to decide if i want to keep them or not? With this issue and seeing all the terrible issues in the custom ROM's I am afraid I will hate this phone compared to my GNex. I understand Jellybean has not been officially released yet so there will be issues but is there any ICS ROM's that run without issues? My past experience with less popular phones is we can never get a truly great daily driver. Any reassurance will be greatly appreciated!
kenmac67 said:
I’ve had my One S for 4 weeks now and every week brings a different problem plus it would appear to be worse since the 4.0.4 update.
1. Intermittent microphone problems.
2. Intermittent reboots with error reports.
3. Mobile data dropping out or won’t switch off or back on.
4. Complete loss of network signal after long period of shut down.
5. Aeroplane mode locked the phone completely requiring a reboot.
Don’ know whether to send back to the store who might not find anything wrong because most of the problems are intermittent, or contact HTC ???
Wish I had stuck with my One V!!!!
Click to expand...
Click to collapse
Response from HTC UK.
"For further testing, we would ask you to reset the phone without the SIM card in the phone(Hard resetting the phone will delete all data on the phone memory). Once the phone has completed the reset, test the phone with no Gmail or 3rd party applications on the phone. This will then confirm whether it is the phone or 3rd party software.
I am confident that this will resolve your query, in the unlikely event that this does not please call or instant chat to one of our Technical Support Agents who will be waiting to guide you through step by step. Our Contact Details can be found at www.htc.com/uk/contact"
no Gmail!!! I thought this was stock???
kenmac67 said:
Response from HTC UK.
"For further testing, we would ask you to reset the phone without the SIM card in the phone(Hard resetting the phone will delete all data on the phone memory). Once the phone has completed the reset, test the phone with no Gmail or 3rd party applications on the phone. This will then confirm whether it is the phone or 3rd party software.
I am confident that this will resolve your query, in the unlikely event that this does not please call or instant chat to one of our Technical Support Agents who will be waiting to guide you through step by step. Our Contact Details can be found at www.htc.com/uk/contact"
no Gmail!!! I thought this was stock???
Click to expand...
Click to collapse
It is stock, some of these "agents" know less than a squirrel would, on their own software especially!
Sent from my locked, tampered ville
I'm having signal issues as well.
I got this phone last Thursday as a replacement to my Galaxy S2.
So far i'm getting less reception in my house than my S2 had.
Also, when I'm at work, it goes from Full 4G service, to NO bars, and then to 2G, and back to Full 4g. WTF?
nova hands said:
I'm having signal issues as well.
I got this phone last Thursday as a replacement to my Galaxy S2.
So far i'm getting less reception in my house than my S2 had.
Also, when I'm at work, it goes from Full 4G service, to NO bars, and then to 2G, and back to Full 4g. WTF?
Click to expand...
Click to collapse
Exactly the issue I am having on my new one s. Only have a few days to decide whether I want to keep it or not. It's not looking like a keeper! Never had the complete signal drops showing an X before. Texts keep getting denied til the service comes back.
LibertyMonger said:
Exactly the issue I am having on my new one s. Only have a few days to decide whether I want to keep it or not. It's not looking like a keeper! Never had the complete signal drops showing an X before. Texts keep getting denied til the service comes back.
Click to expand...
Click to collapse
I hear ya.
It's a shame because I REALLY like this phone. Feels great in the hand, build quality is fantastic, and overall it's super smooth and fast.
I hate to give it up, but I can't have signal issues like this at home. Even the wifi calling has had a couple issues so far.
I need my phone to work, plain and simple.
Thinking I might go with the Galaxy S3. Probably the only phone that will make me not miss this one so much.
nova hands said:
I hear ya.
It's a shame because I REALLY like this phone. Feels great in the hand, build quality is fantastic, and overall it's super smooth and fast.
I hate to give it up, but I can't have signal issues like this at home. Even the wifi calling has had a couple issues so far.
I need my phone to work, plain and simple.
Thinking I might go with the Galaxy S3. Probably the only phone that will make me not miss this one so much.
Click to expand...
Click to collapse
I'm quite sure if you went with the Galaxy Nexus you wouldn't miss this phone either.
I suppose you have fought with your service provider just like I am right? HTC is telling me to try a different back cover and/or do a factory reset. they claim they are not hearing any issues like this with this phone. I kind of figured I would have issues because Cincinnati Bell does not get the best phones, I had major issues with their XT720. I should have known better. This is why I just bought the GNex from Google, I was gonna avoid signing a new contract then CBW offered me such a great deal on 5 new phones if I resigned so i went with it.
I just tested calls with my galaxy nexus and the HTC one S by calling each other and I got to say call quality with the HTC is much better. Louder and more clear. But I am running a sound volume tweak for my Gnex and it doesn't prove to be louder with in call volume. I will have to get rid of that tweak and see the difference
Sent from my Galaxy Nexus using XDA
LibertyMonger said:
I just tested calls with my galaxy nexus and the HTC one S by calling each other and I got to say call quality with the HTC is much better. Louder and more clear. But I am running a sound volume tweak for my Gnex and it doesn't prove to be louder with in call volume. I will have to get rid of that tweak and see the difference
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Problem is that I don't want to spend the money on the Nexus. I got the One S as a warranty replacement, so I'm not spending any money. I'd have to shell out cash to get the Nexus.
LibertyMonger said:
I just tested calls with my galaxy nexus and the HTC one S by calling each other and I got to say call quality with the HTC is much better. Louder and more clear. But I am running a sound volume tweak for my Gnex and it doesn't prove to be louder with in call volume. I will have to get rid of that tweak and see the difference
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
I reflashed my ROM on my GNex and now the sound quality for both are exactly the same.
---------- Post added at 12:58 AM ---------- Previous post was at 12:55 AM ----------
nova hands said:
Problem is that I don't want to spend the money on the Nexus. I got the One S as a warranty replacement, so I'm not spending any money. I'd have to shell out cash to get the Nexus.
Click to expand...
Click to collapse
Well if it is a new warranty replacement it comes with a new 12month warranty, sell the one S to earn the money for the GNex. I have both and personally I like the GNex better. So many ROM's and kernels to choose from and none of the issues with the Gnex that i see here with the One S. Besides, by the time the One S get's jellbean, Gnex will be getting Key Lime Pie!
I noticed something else today...
If I look closely at my screen, there seems to be some banding going on, as if there is radio intereference with the screen's signal. Like what happened on old tv's when the signal wasn't coming in perfectly clear.
Anyone else experiencing this???
So this is my first samsung (S6 Edge 64) since the moment (which was an absolutely terrible phone and i vowed to never go samsung again) Ive been with HTC ever since the OG EVO. I was very excited to get the s6 mainly for QI and fingerprint scanner.
Well my problem is im having nothing but issues with this damn thing. MMS messages wont download unless i force stop play services and hangouts and clear cache then reboot. Also i dont get any of my push notifications like i should. With my m7 as soon as i use my gwallet card my phone would go off with the push notif. now i can use the card and ill be lucky if i get a notification ever. My google opinion rewards never show up, emails dont come in until i open the app and manually refresh. In general everything that makes this a worthy smartphone is failing, what good is it to have always connected internet if i dont get my notifications how im supposed to. Its almost as if data just stops working until i force it to work. Along with that data apps will take forever to load most of the time and i have to reboot to fix it. This is also evident when i try to open gwallet to add some funds to my card, the app will open and i put in my pin and it just sits there waiting to log in. The other day i was in line at the store and it took me 10 minutes of F^#&!ng around with gwallet to get it to finally log in correctly and let me add funds. At that point I felt like smashing the POS on the ground. Again I open up the m7 and click gwallet and BAM it opens up instantly with ZERO FU#KING ISSUES
Also the wireless charger on both my gf and my phone dont keep the phone topped off, we will wake up and the phone only be at 80-90% charge.
Also the Night clock on the edge lights up the whole damn screen, WTF is that all about, was that really not noticed in QA testing???
I have turned off connections optimizer since its garbage software, i made sure everything i want to sync is set so and ive checked all the settings multiple times (again no one should have to jump through all these hoops to get the phone working how its supposed to out of the box)
Ive cleared all google services cache and wiped dalvik six times in recovery. When i got the phone i skipped setup and downloaded the OTA, let that install then did a factory reset and then finally i set my phone up. Still have the issues.
My gf phone (regular s6 32) is also having mostly similar issues and she just jumped ship from the iphone 5. Her facebook almost never loads correctly, unless she is on wifi which is a slower connection by far (home wifi is aprox 8mbps and her cellular data in the same spot is aprox 15-20mbps)
This is NOT how a $1k phone should act. Its not an issue with google either as i can turn my m7 back on and connect it to wifi and everything works perfectly. All notifications populate instantly how it should.
One thing Apple does get right is the stuff usually just works and works well. Im an experienced tech guru and even im having these problems, If someone like me has these issues i can only understand how someone might feel coming from an iphone or something else.
All in all I know not everyone is having these problems (or at least all of them) but its really upsetting me and again samsung is putting a terrible taste in my mouth.
This is the end of my rant for now, im sure ive forgotten some of the issues ive had so far but ill leave the book as it is now. Anyone else getting extremely frustrated with this phone that costs way to much to be having these problems with!!
I called sprint about the data not syncing known issue they said latest software has issues to wait for an update from samsung have to use wifi to sync gmail and same if you use facebook prolly same thing with wallet i dont use it so not sure playstore and internet browser work on lte dont use mms much will have to test that today
Sent from my SM-G925P using XDA Free mobile app
Does your auto rotate at least work? If so, consider yourself lucky.
The night clock thing seems to be a software issue but Samsung support is clueless about it.
I've got the same issue as you my friend. This just starting happening to me. I will not get any notifications at work. ZERO. No email notifications, groupme, twitter nothing! I have called sprint and they just tell me to update PRL and Profile. Most of the time that works but I shouldn't have to do this. It has to be something about Spark switching off to LTE and 3g making you lose your profile on the network. I have go as far as switching my preferred network to LTE/CDMA instead of Auto and DATA roaming is set to HOME only. I'm hoping this fixes the issue for now until Sprint and Samsung can get this worked out. I am 95% sure this is a Samsung issue. My note 2 and Nexus 6 never had this issue.
KrAyZiEOnE said:
I called sprint about the data not syncing known issue they said latest software has issues to wait for an update from samsung have to use wifi to sync gmail and same if you use facebook prolly same thing with wallet i dont use it so not sure playstore and internet browser work on lte dont use mms much will have to test that today
Sent from my SM-G925P using XDA Free mobile app
Click to expand...
Click to collapse
Why was the update pushed out if it has known issues is what i want to know, if so many ppl are having this same problem surely it reared its ugly head somewhere along the road of certification? Thats not really acceptable to tell us we have to use wifi in order to use the phone correctly smh
kwolf said:
Does your auto rotate at least work? If so, consider yourself lucky.
The night clock thing seems to be a software issue but Samsung support is clueless about it.
Click to expand...
Click to collapse
I do have working auto rotate, and your right about night clock being a software issue, what upsets me is samsung is clueless about it? Again all the testing that goes on i cant believe no one noticed it before a major multinational launch. It works fine in the news feed but not the night clock that seems crazy to me.
skinneejay said:
I've got the same issue as you my friend. This just starting happening to me. I will not get any notifications at work. ZERO. No email notifications, groupme, twitter nothing! I have called sprint and they just tell me to update PRL and Profile. Most of the time that works but I shouldn't have to do this. It has to be something about Spark switching off to LTE and 3g making you lose your profile on the network. I have go as far as switching my preferred network to LTE/CDMA instead of Auto and DATA roaming is set to HOME only. I'm hoping this fixes the issue for now until Sprint and Samsung can get this worked out. I am 95% sure this is a Samsung issue. My note 2 and Nexus 6 never had this issue.
Click to expand...
Click to collapse
This is definitely a samsung problem, as there are many other spark phones in the wild that have no issues receiving notifications or dealing with slow (dormant) data. I havent looked but is sprint the only one that is having these data issues, i wonder if it has something to do with that bullsh!t connections optimizer more than the towers handing off. That has got to be the most worthless software they have ever forced on us, the absolute first thing i do on any sprint phone is disable that malware. Except for my whole family has LG G3 and no matter how many times you uncheck that connections optimizer it just turns itself back on, GARBAGE
I completely agree about that garbage Sprint optimization app. I've turned that crap off. I've also changed my network preferences to see if that helps. I've gone to home and CDMA/LTE
You guys think that if we wait to see if Sprint can fix this problem that we will still be able to return our phones after the 14 day period if the problem isn't fixed? Because a lot of people on only Sprint have been having this issue. Everyone else on other carriers is enjoying their new Galaxy S6. Has anyone contacted Samsung about the return policy?
Sent from my Samsung Galaxy S6 Edge
syed239 said:
You guys think that if we wait to see if Sprint can fix this problem that we will still be able to return our phones after the 14 day period if the problem isn't fixed? Because a lot of people on only Sprint have been having this issue. Everyone else on other carriers is enjoying their new Galaxy S6. Has anyone contacted Samsung about the return policy?
Sent from my Samsung Galaxy S6 Edge
Click to expand...
Click to collapse
So you have went to settings/accounts and sync'ed everything?
ram9200 said:
So you have went to settings/accounts and sync'ed everything?
Click to expand...
Click to collapse
Yeah everything is synced and auto sync is on
Sent from my Samsung Galaxy S6 Edge
I have no idea about Samsung's return policy. Seeing that other cell services are not having this issue I am more sure now it's a issue with Sprint's signal and
Samsung's Cell radio's not playing together nicely. I can see that my download and upload speeds are working fine. It's when the signal goes dormant that
I miss notifications and emails. Which leads me to believe that this can be fixed via a software update. If it was a major issue with the phone every cell customer
would have it. I did see on the sprint website that Samsung and Sprint have acknowledge the problem and are working together. Let's hope an update is sent soon.
skinneejay said:
I have no idea about Samsung's return policy. Seeing that other cell services are not having this issue I am more sure now it's a issue with Sprint's signal and
Samsung's Cell radio's not playing together nicely. I can see that my download and upload speeds are working fine. It's when the signal goes dormant that
I miss notifications and emails. Which leads me to believe that this can be fixed via a software update. If it was a major issue with the phone every cell customer
would have it. I did see on the sprint website that Samsung and Sprint have acknowledge the problem and are working together. Let's hope an update is sent soon.
Click to expand...
Click to collapse
Yeah because I set my network to CDMA and I'm getting notifications at work on 3G now. Sucks that I have to use a 4G phone for 3G but its a temporary solution
Sent from my Samsung Galaxy S6 Edge
syed239 said:
Yeah because I set my network to CDMA and I'm getting notifications at work on 3G now. Sucks that I have to use a 4G phone for 3G but its a temporary solution
Sent from my Samsung Galaxy S6 Edge
Click to expand...
Click to collapse
Yes that does suck, im hoping sprint and sammy get their act together and push out our update asap
syed239 said:
You guys think that if we wait to see if Sprint can fix this problem that we will still be able to return our phones after the 14 day period if the problem isn't fixed? Because a lot of people on only Sprint have been having this issue. Everyone else on other carriers is enjoying their new Galaxy S6. Has anyone contacted Samsung about the return policy?
Sent from my Samsung Galaxy S6 Edge
Click to expand...
Click to collapse
My sprint store said to call Samsung. I've had my phone for 18 days. If you're within 14 it's worth a try. Since they won't exchange I'm stuck with a phone where the screen doesn't rotate. It's very frustrating.
Eyezayah said:
My sprint store said to call Samsung. I've had my phone for 18 days. If you're within 14 it's worth a try. Since they won't exchange I'm stuck with a phone where the screen doesn't rotate. It's very frustrating.
Click to expand...
Click to collapse
Just wanted to update you guys. After talking to Samsung and Sprint on the phone, I was finally able to get a sprint phone rep to notate my account to do an in store exchange even though I was out of the 14 days. So, give that a shot maybe. So far this phone only has the night clock issue. Going to stop using the fast charger in the meantime though.
I've been on 3g for a while now due to this issue, do you guys think if I switch to LTE/CDMA and roaming to homez it'll also work fine?
Im going on my 3rd phone. The first one was the rotation issue, second one my speaker stopped working on calls. Other end could not hear me.
So since I've posted this my push notifications have been better but i still have plenty of the other issues.
I wonder if gplay services have helped any
Great Phone
I haven't had a single issue with my phone...only thing it my be to fast....I just think people who came from iphone can't think outside the box. This is the phone i have been waiting for next update should fix any issues you guys are have. good luck and iphone user should go back to that simple tiny phone..
t1chaz2002 said:
I haven't had a single issue with my phone...only thing it my be to fast....I just think people who came from iphone can't think outside the box. This is the phone i have been waiting for next update should fix any issues you guys are have. good luck and iphone user should go back to that simple tiny phone..
Click to expand...
Click to collapse
I didn't come from iPhone... But considering there are tons of issues out there for this phone...and that the phone isn't lag free and in fact lags like crazy sometimes is very sad. It's a great phone and all and I truly believe its one of the best out, but Samsung really needs to get a lot of their bugs kinked out like NOW. I hate waiting for updates.
razzack3000 said:
I didn't come from iPhone... But considering there are tons of issues out there for this phone...and that the phone isn't lag free and in fact lags like crazy sometimes is very sad. It's a great phone and all and I truly believe its one of the best out, but Samsung really needs to get a lot of their bugs kinked out like NOW. I hate waiting for updates.
Click to expand...
Click to collapse
I also hate waiting for updates...and its not like were waiting for updates for new features or a new os were waiting for the update to make the phone operate how is supposed to thats what irks me
So for the past week I have been using gboard and android messages to be able to send gifs, bitmoji, etc. All of a sudden for no reason I can't receive any MMS at all using any other message app than HTC messages. Has anyone else seen this? I have tried textra, verizon message+, etc. Once I uninstall the other apps i can get the messages again, but only with the HTC app.
Known problem with android.
https://textra.uservoice.com/knowle...-mms-timeouts-no-mobile-data-mms-send-failing
Again..
So the link above is for android 7.0... I have fixed the 7.0 problem in the past and did the whole new Sim activated on a newer vzw phone and had HD voice ect added and restarted my u11 with factor my reset. Fixed my mms issue for 6months until recently. Textra and any other app that isn't htc, fails to recieve mms. I have another u11 on 7.0 and it's not being used (long story) and put my sim in it and tested. Still no mms.
I did change my plan around the time the problem has started to occur again. Today I'm takin both u11s in and seeing if I can get mms to work by activating a new Sim. I'm frustrated cause I dont like htc sms app.
Anyone else having problems? Maybe the Sim card is just a bandaid?
vicsvx said:
So the link above is for android 7.0... I have fixed the 7.0 problem in the past and did the whole new Sim activated on a newer vzw phone and had HD voice ect added and restarted my u11 with factor my reset. Fixed my mms issue for 6months until recently. Textra and any other app that isn't htc, fails to recieve mms. I have another u11 on 7.0 and it's not being used (long story) and put my sim in it and tested. Still no mms.
I did change my plan around the time the problem has started to occur again. Today I'm takin both u11s in and seeing if I can get mms to work by activating a new Sim. I'm frustrated cause I dont like htc sms app.
Anyone else having problems? Maybe the Sim card is just a bandaid?
Click to expand...
Click to collapse
Do you have a stock rom back up ? If so back up your current rom and data then restore the stock rom back up then boot it and let it update apps then reboot to recovery and save your updated stock rom to a new back up then restore your back up that you were originally using and it should text fine. I said to update apps and do another stock back up so you have a new updated back up for future fixes. I have had to do this a couple times but its usually after flashing things like I did through magisk I did the viper4android and it broke texting and data but doing this always seems to be a fix for me and others. Its not permanent fix but it will get your texts and data working again until you flash something again.
DirtydAmbrose said:
Do you have a stock rom back up ? If so back up your current rom and data then restore the stock rom back up then boot it and let it update apps then reboot to recovery and save your updated stock rom to a new back up then restore your back up that you were originally using and it should text fine. I said to update apps and do another stock back up so you have a new updated back up for future fixes. I have had to do this a couple times but its usually after flashing things like I did through magisk I did the viper4android and it broke texting and data but doing this always seems to be a fix for me and others. Its not permanent fix but it will get your texts and data working again until you flash something again.
Click to expand...
Click to collapse
My u11 is a virgin. I haven't done mods to it. As for all the backups, I really just got lost lol Idk how create a new back up
vicsvx said:
My u11 is a virgin. I haven't done mods to it. As for all the backups, I really just got lost lol Idk how create a new back up
Click to expand...
Click to collapse
Try doing a factory reset if that does not work run the newest stock RUU.
DirtydAmbrose said:
Try doing a factory reset if that does not work run the newest stock RUU.
Click to expand...
Click to collapse
OK, I'll give that a whirl tomorrow... Hopefully that'll work. I've been using message+ as of late and I hate it. Htc is worse lol I miss textra much
vicsvx said:
OK, I'll give that a whirl tomorrow... Hopefully that'll work. I've been using message+ as of late and I hate it. Htc is worse lol I miss textra much
Click to expand...
Click to collapse
That is kind of odd as usually people on stock rom do not have these problems its usually just the people unlocked and on custom roms and flash any mod and the problem rears its ugly head but doing the fix I listed is usually a fix or RUU worse case and your fixed.
DirtydAmbrose said:
That is kind of odd as usually people on stock rom do not have these problems its usually just the people unlocked and on custom roms and flash any mod and the problem rears its ugly head but doing the fix I listed is usually a fix or RUU worse case and your fixed.
Click to expand...
Click to collapse
Ya, it happened randomly. I haven't done any mods to this Phone cause it works fine for me the way it is. It'll it was a vzw branded phone then I would put a custom ROM... Hate bloatware. If anything, I might tinker to get bands 2&4...Maybe.
But I'll try a factory reset tomorrow after work... So assuming I should remove sim before hand?
vicsvx said:
Ya, it happened randomly. I haven't done any mods to this Phone cause it works fine for me the way it is. It'll it was a vzw branded phone then I would put a custom ROM... Hate bloatware. If anything, I might tinker to get bands 2&4...Maybe.
But I'll try a factory reset tomorrow after work... So assuming I should remove sim before hand?
Click to expand...
Click to collapse
If you remember to yeah I would as the one guy listed to but who knows if it works it works. I try to remember to because if you can help doing that its worth a try.
I"am working great without any bands mod.
DirtydAmbrose said:
If you remember to yeah I would as the one guy listed to but who knows if it works it works. I try to remember to because if you can help doing that its worth a try.
I"am working great without any bands mod.
Click to expand...
Click to collapse
Ya I'll pull it just to be safe. And ya I haven't had problems with band 13...everu now and again I'll lose signal randomly bit it picks up after a few minutes. Internet is real sluggish tho in a big crowd... More then my m8 tho. Posting a SC video won't take untill congestion goes down. Dk if that's normal but it's livable
DirtydAmbrose
I did a factory reset... It didn't work. Everything is up to date, running O, latest patch, and texta. Both message+ messages wrk. Guess RUU Is next? Dk wth happend but I miss textra
Anyone figure it out
vicsvx said:
Anyone figure it out
Click to expand...
Click to collapse
Try allowing access to background data and turn off power saving.
I checked to see if what you suggested was in those settings.... They are and yet I still am unable to 3rd party apps. Even message+ gets pics if I'm using wifi. It's really annoying
shivadow said:
Try allowing access to background data and turn off power saving.
Click to expand...
Click to collapse
I actually have the same problem with my HTC U11 that's on Verizon services. I posted a new thread about before I seen this one. My problems started a week or so ago. I was using Android Messages at the time this stopped working. I have put my SIM card in 3 other phones with the same result. I then put my wife's SIM card in my HTC and was able to receive picture messages on the HTC using her number. So that said to me it's not a phone issue but my SIM card. I got a new one today and activated it using my G5. I was able to get picture messages on the G5 put the new card in my HTC and it was a no go. It's weird that her card would receive mms messages on my phone but my old card or new one won't. And now that I've put the new one in my HTC I can no longer get picture messages on my G5. I also noticed that on the G5 settings i was no longer able to turn on video calling. It said that service was not turned on and needed to be enabled on my plan. My wife still uses her G5 and it will let her turn on video calling. It's almost as if this problem is attached to my phone number and something fishy is going on with Verizon. Seems weird my new card worked in my G5 then lost that ability after putting my card in the HTC.
vicsvx said:
I checked to see if what you suggested was in those settings.... They are and yet I still am unable to 3rd party apps. Even message+ gets pics if I'm using wifi. It's really annoying
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I tried that and it didn't work for me. Only the stock app works for MMS.
Ya, only stock app works properly. Message+ works right only on wifi. Surprised that there's not more ppl commenting on this or found a fix
shivadow said:
Try allowing access to background data and turn off power saving.
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ckupsco said:
I tried that and it didn't work for me. Only the stock app works for MMS.
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vicsvx said:
Ya, only stock app works properly. Message+ works right only on wifi. Surprised that there's not more ppl commenting on this or found a fix
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It would be nice to use android messages again and have gif and bitmoji access.
Yup sam problem with me. Wish I could use textra again
travle said:
I actually have the same problem with my HTC U11 that's on Verizon services. I posted a new thread about before I seen this one. My problems started a week or so ago. I was using Android Messages at the time this stopped working. I have put my SIM card in 3 other phones with the same result. I then put my wife's SIM card in my HTC and was able to receive picture messages on the HTC using her number. So that said to me it's not a phone issue but my SIM card. I got a new one today and activated it using my G5. I was able to get picture messages on the G5 put the new card in my HTC and it was a no go. It's weird that her card would receive mms messages on my phone but my old card or new one won't. And now that I've put the new one in my HTC I can no longer get picture messages on my G5. I also noticed that on the G5 settings i was no longer able to turn on video calling. It said that service was not turned on and needed to be enabled on my plan. My wife still uses her G5 and it will let her turn on video calling. It's almost as if this problem is attached to my phone number and something fishy is going on with Verizon. Seems weird my new card worked in my G5 then lost that ability after putting my card in the HTC.
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I have literally had to pull the Sim and installing on my previous One Plus 6 as SMS are so slow to arrive (about 5 to 10 minutes) so that 2 factor fails! Times out, blocking site access.
I've never in multiple years had a problem where SMS takes 5+ minutes to arrive expect with a phone. I can not even access many sites when the Sim is in the One Plus 7 Pro, but in the One Plus 6 (running ASOP no issues within seconds I get SMS), so it is not the carrier it is the One Plus ROM that is at fault, why is this ROM (9.5.4) so broken! What can I do to get SMS in a reasonable period, on this phone as I hate to switch the sim 2x times a day simply to get an SMS message and access a site. Ready to just shut this down until I can get ASOP for the phone if this is a problem that can not be worked around.
Just completely disgusted with SMS messages and One Plus 9.5.X on T-Mobile!
ERIC
Cannot relate. Texts come in within seconds on my 7 pro. Perhaps check with customer service to see if everything is set up correctly? Or perhaps the area you're using the phone lacks service?
Working well here, perhaps your apn settings need some review
This started happening for me yesterday completely randomly. But it seems fine today.
I am able to get the sms's in 4 - 5 seconds after requesting.
At first I thought it might be a network issue. But it worked fine when I put the SIM in another phone.
n2851991m said:
This started happening for me yesterday completely randomly. But it seems fine today.
I am able to get the sms's in 4 - 5 seconds after requesting.
At first I thought it might be a network issue. But it worked fine when I put the SIM in another phone.
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Thank you, very happy to hear it happened to some one else. I've check it is not the APN, however I'm wondering if it is related to the use of Wifi Calling, I need to do another test.
ERIC
egandt said:
Thank you, very happy to hear it happened to some one else. I've check it is not the APN, however I'm wondering if it is related to the use of Wifi Calling, I need to do another test.
ERIC
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I think I know what caused the issue for me. I was using 1.1.1.1 (Cloudfare DNS) on factory resetting my phone, The DNS also went back to default and I no longer have issues with SMS's
Hmm, sorry to hear that OP. Not having any issues with texts etc.
I just bought 2 OnePlus 8Ts from that awesome buy one, get one 50% off deal they had.
The phone is beautiful, and so fast compared to my old Pixel 2XL, I'm loving almost all of it. BUT, of course, there are some issues and I'm not sure if I should wait it out or return the phones.
WiFi seems to be working with most of my routers, but there's one fancy combined AP we're trying to use throughout the house, and when we try to connect with either phone, it says connecting for a second, then goes back to "Saved" - no useful error message, of course, just never manages to connect.
YouTube Music has, multiple times, frozen up while downloading music. When it happens, the main app stops loading data and I can't access my library, etc. I think force closing it fixes it, but I can't remember because I also rebooted the phone to fix the issue once.
I've heard complaints about cell reception. I'm supposed to receive my Google Fi sim today to check, but a little worried about that.
My brother has had a google play issue where Chrome says it needs an update, but when he goes to the play store, he clicks update, it says it's updated, then goes back to Chrome and it says it needs an update.
I've noticed video playback issues. Like using Google News, certain sites auto-play videos, and it just says "Can't play video. Try again." Clicking through to the actual video shows the same error.
I know some of these issues might not sound like the phone itself, but I don't have any of these issues on my Pixel 2XL, and it seems likely that it's OnePlus software (or maybe even hardware codecs not provided?) causing the issues.
I love this phone so far, but I'm worried that these issues are going to linger or never be fixed, which would suck long term.
Any suggestions?
I personally have not experienced any of what you are describing.
I have a mesh network and have not experienced any issues
YTMusic is my streaming service and works fine
Cell reception is actually the best I have ever had. I am on the 8t+5G from T-Mob and using their network again. I had Google Fi and was always forcing T-Mobile as sprint had issues
The first bullet point rings of major network infrastructure issues at your home that go beyond the cellphone.
The Google news issue again sounds like network shenanigans to me.
Do you experience any of the issues you list away from your home network(s)?
parakleet said:
I personally have not experienced any of what you are describing.
I have a mesh network and have not experienced any issues
YTMusic is my streaming service and works fine
Cell reception is actually the best I have ever had. I am on the 8t+5G from T-Mob and using their network again. I had Google Fi and was always forcing T-Mobile as sprint had issues
The first bullet point rings of major network infrastructure issues at your home that go beyond the cellphone.
The Google news issue again sounds like network shenanigans to me.
Do you experience any of the issues you list away from your home network(s)?
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Thanks for the response! Good to know you're not seeing these issues.
I'll ask my brother to tweak some WiFi settings to see if we can drill down on the issue. Seems so weird to me. And it's only one of our access points that has an issue. I also can't test outside of our home network really, still waiting for a damn Fi sim to be delivered so I can use the phone outside! haha
The reason I think it's the phone is because I don't have any networking issues with my laptop or Pixel 2XL.
The YT Music thing is weird, it only seems to trigger when I queue some downloads (playback is fine otherwise). I'll play around with it more.
Google News is only some videos. It could be network, but I guessed codecs or something because it's not consistent. Weird, just clicked through a little bit more and it's specifically in the News feed, on the website it works. And works on the P2XL - CNN's video on Hurricane Iota is an example.
I'll have to check and see if some Play services need an update or something. *shrug*
One issue is solved! Our mesh WiFi (Cisco something or other) has some incompatibilities with some Android phones, and there were instructions on how to tweak the settings to bypass the issues
The other issues aren't a huge deal, as long as reception is fine.
AndrewVee said:
Thanks for the response! Good to know you're not seeing these issues.
I'll ask my brother to tweak some WiFi settings to see if we can drill down on the issue. Seems so weird to me. And it's only one of our access points that has an issue. I also can't test outside of our home network really, still waiting for a damn Fi sim to be delivered so I can use the phone outside! haha
The reason I think it's the phone is because I don't have any networking issues with my laptop or Pixel 2XL.
The YT Music thing is weird, it only seems to trigger when I queue some downloads (playback is fine otherwise). I'll play around with it more.
Google News is only some videos. It could be network, but I guessed codecs or something because it's not consistent. Weird, just clicked through a little bit more and it's specifically in the News feed, on the website it works. And works on the P2XL - CNN's video on Hurricane Iota is an example.
I'll have to check and see if some Play services need an update or something. *shrug*
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Everything you are describing would require network resources to execute wifi or cell data.
Depending on how heavily modified your home wifi is just about anything could be causing intereference.
Can you snag some free wifi at the coffee shop or something like that to try it out?
parakleet said:
Everything you are describing would require network resources to execute wifi or cell data.
Depending on how heavily modified your home wifi is just about anything could be causing intereference.
Can you snag some free wifi at the coffee shop or something like that to try it out?
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WiFi is solved - it was an incompatibility between the router and some Android devices which could be fixed with config tweaks.
I don't think the others are networking issues, but I'm always down to test (and happy to prove myself wrong) COVID makes it more difficult, but I'll probably be able to find somewhere to test wifi before the return period is up (next Friday). Hopefully the sim arrives today so I can test that way as well.
Either way, I think I'll be able to get to a point that I don't want to return the phone. At least I hope - I'm really happy with it other than these tiny issues.
AndrewVee said:
I just bought 2 OnePlus 8Ts from that awesome buy one, get one 50% off deal they had.
The phone is beautiful, and so fast compared to my old Pixel 2XL, I'm loving almost all of it. BUT, of course, there are some issues and I'm not sure if I should wait it out or return the phones.
WiFi seems to be working with most of my routers, but there's one fancy combined AP we're trying to use throughout the house, and when we try to connect with either phone, it says connecting for a second, then goes back to "Saved" - no useful error message, of course, just never manages to connect.
YouTube Music has, multiple times, frozen up while downloading music. When it happens, the main app stops loading data and I can't access my library, etc. I think force closing it fixes it, but I can't remember because I also rebooted the phone to fix the issue once.
I've heard complaints about cell reception. I'm supposed to receive my Google Fi sim today to check, but a little worried about that.
My brother has had a google play issue where Chrome says it needs an update, but when he goes to the play store, he clicks update, it says it's updated, then goes back to Chrome and it says it needs an update.
I've noticed video playback issues. Like using Google News, certain sites auto-play videos, and it just says "Can't play video. Try again." Clicking through to the actual video shows the same error.
I know some of these issues might not sound like the phone itself, but I don't have any of these issues on my Pixel 2XL, and it seems likely that it's OnePlus software (or maybe even hardware codecs not provided?) causing the issues.
I love this phone so far, but I'm worried that these issues are going to linger or never be fixed, which would suck long term.
Any suggestions?
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Did u update phone as soon as you booted for first time?
kenbrownstone said:
Did u update phone as soon as you booted for first time?
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Yep.
AndrewVee said:
Yep.
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If you hadn't reset phone since update I would or at least clear cache ..I had a lot of issues like you and I finally just reset mine fully and it fixed my problems..I was about to return mine too..
kenbrownstone said:
If you hadn't reset phone since update I would or at least clear cache ..I had a lot of issues like you and I finally just reset mine fully and it fixed my problems..I was about to return mine too..
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That's great advice, I can't believe I didn't think of it. It also sounds like a huge pain, but I'll def try it if I'm on the fence about returning this weekend.
Still waiting for OnTrac to deliver my sim - just want to give a shout out to them as the worst shipper around
return it. it's a bad phone. and im say this as someone who had 6t for 2 years, 7t since april this year, and just returned 8t. the quality decrease... they only compete in numbers, not quality. it only shows sad direction of oneplus. so sad people shill this company, its now a shadow of what it used to be in its pinnacle - 3t/5/5t
With most of Googles stuff running through Chrome. Are you sure the videos that say, can't be played, might be blocked by an ad blocker? I have had none of the issues with the 8T+ 5G and the reception is on par with my 8 and 7 Pro.
raszop said:
return it. it's a bad phone. and im say this as someone who had 6t for 2 years, 7t since april this year, and just returned 8t. the quality decrease... they only compete in numbers, not quality. it only shows sad direction of oneplus. so sad people shill this company, its now a shadow of what it used to be in its pinnacle - 3t/5/5t
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That sucks. My first experience with them was the OnePlus One, and this device is so much better, it's hard to even compare.
If you got them at Tmobile return them they suck never updates is not the same as the global us version. There is also missing features.
Go before the 14 days.
badpanda said:
If you got them at Tmobile return them they suck never updates is not the same as the global us version. There is also missing features.
Go before the 14 days.
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T-Mobile doesn't update them. OnePlus does! T-Mobile also charges a $50 restocking fee, per device.
I bought directly from OnePlus.
I've have nothing but great experiences with oneplus. I moved away from samsung for oneplus. I figure this: you have 120hz refresh rate, 12 gb of ram and 256 gb of internal storage for 749.99. I mean, come on.....
do you want you phone to cost as much as your rent? <joke>
---------- Post added at 12:49 PM ---------- Previous post was at 12:30 PM ----------
badpanda said:
If you got them at Tmobile return them they suck never updates is not the same as the global us version. There is also missing features.
Go before the 14 days.
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True, oneplus updates thru t-mobile lags hard. Now, on other hand, if I had the means, I totally buy it outright from oneplus themselves.
I do see your point. =)
Alright, I'm just gonna do a quick update.
First, OnTrac really does suck, they accidentally sent my brother's sim to another state, and mine has no status updates 4 days after it was supposed to be delivered.
BUT I didn't know you can just pay $10 for a Fi sim at BestBuy, so now I'm all set!
As for the issues:
AndrewVee said:
I just bought 2 OnePlus 8Ts from that awesome buy one, get one 50% off deal they had.
WiFi seems to be working with most of my routers, but there's one fancy combined AP we're trying to use throughout the house, and when we try to connect with either phone, it says connecting for a second, then goes back to "Saved" - no useful error message, of course, just never manages to connect.
YouTube Music has, multiple times, frozen up while downloading music. When it happens, the main app stops loading data and I can't access my library, etc. I think force closing it fixes it, but I can't remember because I also rebooted the phone to fix the issue once.
I've heard complaints about cell reception. I'm supposed to receive my Google Fi sim today to check, but a little worried about that.
My brother has had a google play issue where Chrome says it needs an update, but when he goes to the play store, he clicks update, it says it's updated, then goes back to Chrome and it says it needs an update.
I've noticed video playback issues. Like using Google News, certain sites auto-play videos, and it just says "Can't play video. Try again." Clicking through to the actual video shows the same error.
Click to expand...
Click to collapse
WiFi: Fixed. Router incompatibility, but tweaked settings allowed the 8t to connect.
YouTube Music: Not sure, but it seems fine, and overall not a very big issue if I have to force quit occasionally.
Reception: Can't say 100%, but had 5G inside of BestBuy, and LTE/5G at home with full bars, so I'm pretty content to say this is fine.
Chrome Update: My brother rebooted his phone and the problem went away *shrug*
Video Playback in Google News: As @parakleet said, this is somehow a networking issue! Works fine when I disable wifi! I'm baffled that it's not an issue on other phones at home, but happy to be proved wrong.
So, overall, I'm now excited to have an 8T I can use as an actual phone, and it seems stable and working