Problem with bottom speaker on may update? - Google Pixel 3a Questions & Answers

Hi!
I have a problem with my pixel 3a since the last update (may update) and I would like to know if it is a specific case or the problem affects more people. The problem appeared during a WhatsApp video call. But later listening to music he also appeared. I have tried with Google Duo and YouTube and the same sound is also repeated. The noise is similar to that emitted by a wet speaker, or when you turn up the volume too much on heavily amplified tracks, but it only appears between frequencies 1 and 500 Hz, from 500 Hz the sound is normal. I have contacted Google support and they have recommended a factory reset, but the problem persists. I would like to know if anyone has experienced this problem as well.
Thank you.
Regards.

Related

[BUG] Crackling sound on calls and music, can anyone help?

Hello,
I am a proud owner of a couple Android Phones since the HTC G1, the HTC Magic and so goes on.
Now I was very excited to get the Nexus S, but on the first day of use, after making all the updates to 2.3.2 and installing all my usual apps, I noticed a crackling sound when hearing music from the speakers.
I can not find the reason of this but would like to know if someone had a problem similar to mine, and if yes, if it was possible to solve it.
There are some facts about this crackling noise that I point as follow:
- The crackling sound is not present all the times. The phone works well when playing shorts sounds like ringtones and notifications. I can hear everything crystal clear;
- When I start to hear a song (tried many different players, all the same problem), or when I am playing a game that uses constant music or sound effects, the crackling sound starts after some minutes of perfect sound (usually between 01:00 and 01:30 of good playing);
- It seems like a irregular white noise, like playing a corrupted MP3 file, that gets in the middle of the media;
- It beguns with a low volume compared to the media and gets louder as time passes, until it gets more frequent and as louder as the music playing;
- At first I thought of a broken speaker, and checked the headphones, but the crackling sound appears when listening music on both headphones and external speakers;
- Then I noticed the crackling sound appears on long voice calls too.
Well... I thought it could be something related to the software, so tried the OEM recovery process (Settings > Privacy > Factory data reset), but it was not sucessfull.
[Q] Does anyone had a problem like mine?
[Q] Could someone point what could be the cause of it or a possible solutions?
Thanks in advance.
Jon
I noticed the same thing while listening to Pandora. Not sure what's going on. I'm on Modaco and don't know if its something in there or not.
I hear the noise after about 30 minutes of pandora.
I'm having the same issue running Modaco while listening to music via Spotify.
Just got back to the stock ROM, I'll see if it's any better and keep you guys posted.
I can now confirm that stock ROM is not affected by this issue.
Sent from my Nexus S using XDA App

[Audio Issue] Moto G HISSING STATIC constant with apps

Please help me. :crying:
Motorola Moto G 16GB, updated to 4.4.2.
HELP MY EARS!! Most notably when using earphones, I get horrible hissing, static hissing whenever I open an app that outputs sound. Even with something like Google Voice Search popping up and playing the dum-dum sound. This happens even when I turn the volume down to 0. I've gone into Sound settings, disabled Motorola's EQ, put all other volumes (notification etc) to 0 as well but nothing has helped. As soon as the app stops outputting volume after a second or so delay, the hissing goes away. For example when a YouTube video stops playing. It's driving me nuts. Google shows that it's a common issue after the 4.4.2 update or something.
I also use the app Fine Volume Control V2 across all Android devices I use since I find the minimum volume to be too loud, even with my TF300T. Thinking this was an issue I've uninstalled said app, rebooted but alas the static hissing remains.
Don't say you can't hear it, you need some half-decent headphones/earphones to pick it up, but oh dear god it's painful. Same symptoms described in this thread here: http://forum.xda-developers.com/showthread.php?t=2611599

Issue with sound using headphones

Hello, it seems im experiencing the exact same issue as here: http://en.miui.com/thread-81318-1-1.html
I tried latest MIUI / CM12.1, can anyone else confirm it? Is this a software issue? Any fixes possible? It's extremely annoying..
To test it it's best to put very low volume using headphones and whenever sound is playing there is this hiss / noise.. when sound/music stop the noise also stops after 2-3 seconds or so.. And it happens only with headphones, no problem with speakers..
I tried 3 different headphones, some have higher and some lower noise but i can notice on all..
Anyone else?
Thread closed per OP request.

WhatsApp Voice Message Audio Leak to Louder Speaker

When listening to a WhatsApp Voice Message via earpiece (i.e. proximity sensor) and another message arrives or any other notification, the audio is routed to the louder speaker for few seconds (length of notification audio) then routed back earpiece. So everybody around will hear that audio message.
This is extremely annoying is privacy disaster . Is it happening anyone ? Does anyone know how to solve?
Phone: Xiaomi Mi 5
All roms are affected (even AOSP ROMs)
i face this problem too. i feel that it is not whatsapp's problem but how the firmware handles notifications itself. i may be wrong though
Any thoughts of this guy's?
I have the exact same problem on my Nexus6P for a while. I'm not sure, but I think since I bought it. The same happened to a friend of mine with his Nexus5X. Haven't been able to solve it yet.
My only workaround is to react quickly to take the phone off my ear and resume the audio once the notification ringtone has finished playing.
no luck so far? I wonder how is this tolerated by millions of users? it's quite annoying :crying:
Sound
I got this problem too, but only in LineageOS builds, and I've reported this to the developer of my ROM (Moto G4 Play - Harpia) and he didn't understand the issue. On Pixel Experience ROM there ir no such a problem.

Low Audio in Recorded Videos

Dear All Pixel 2 Users,
I bought my pixel 2 yesterday and I have observed that recorded video has very low audio volume I feel that this is because of the fact that Mike is not able to properly capture the audio while recording.
I tried to check the forums but did not get any help in this regard . Therefore I'm making a new thread and and hope that if you have come across this issue where the recorded video has low audio.
Same issue has been seen while recording videos in Instagram, Snapchat & other XYZ applications .
Pl can help me out so as to how to fix this issue or if this issue has already been addressed by Google you can let me know I'll be more than glad for your help in this regard looking forward for some constructive information.
I'm attaching a recorded file from the camera application of pixel 2 & after the recording I played the file & found that the audio level was low despite keeping my media volume at the top.
Hope it helps.
Also I'm uploading two videos recorded simultaneously on Instagram:
1. Pixel 2 (little warmer video)
2. One Plus 5 (more of highlighted)
Thanks in advance.
catch_doon said:
Dear All Pixel 2 Users,
I bought my pixel 2 yesterday and I have observed that recorded video has very low audio volume I feel that this is because of the fact that Mike is not able to properly capture the audio while recording.
I tried to check the forums but did not get any help in this regard . Therefore I'm making a new thread and and hope that if you have come across this issue where the recorded video has low audio.
Same issue has been seen while recording videos in Instagram, Snapchat & other XYZ applications .
Pl can help me out so as to how to fix this issue or if this issue has already been addressed by Google you can let me know I'll be more than glad for your help in this regard looking forward for some constructive information.
I'm attaching a recorded file from the camera application of pixel 2 & after the recording I played the file & found that the audio level was low despite keeping my media volume at the top.
Hope it helps.
Also I'm uploading two videos recorded simultaneously on Instagram:
1. Pixel 2 (little warmer video)
2. One Plus 5 (more of highlighted)
Thanks in advance.
Click to expand...
Click to collapse
I just realized that I'm unable to upload the files so I'll provide the link to the same.
Pixel 2: https://photos.app.goo.gl/4EaQ1p1Z5JJXJDhQ2
OnePlus 5: https://photos.app.goo.gl/Co688TlgmIkFc0YB2
Both links report "Album is empty". Try uploading the files to some other sharing site (and make sure they're set so that anyone can download them - no passwords).
I'd like to add to this because this is the exact issue I've noticed on 4 separate devices at this point. It would be great to have some more people confirm whether or not it is an issue for them. Especially when I still have a week to exchange mine. I've posted this in a few places without much of a response from anyone:
I picked up a regular Pixel 2 phone a couple of days ago to finally retire my old Nexus 4. Incredible phone so far except for one glaring issue. It appears that anything recorded with the top microphone (using the Camera app, Snapchat, etc) is very quiet. If I hold my phone 1ft away from my face, I can barely hear myself at half volume. With headphones, if I use the recommended headphone volume (around a quarter volume) I can barely hear anything from a camera app recording done at a regular speaking volume. Regular calls are fine. Speakers/Headphones play everything else at expected levels. When I turn my volume to max volume, there's no distortion or clipping. Some of my friends have confirmed that recordings/snaps from me are very quiet on their phones. I would say it's roughly 2x-3x quieter than other phones I've used. It seems like there's an issue with microphone gain? No case blocking the mic. Sometimes, it seems like my mic improves but only for a few minute or two and I can't reproduce this on demand. I thought changing orientation in the camera seemed to trigger it once but subsequently it didn't work.
If I use the app Easy Voice Recorder with Main (bottom) microphone selected, everything seems to be a much better volume (still not as loud as some other phones). As soon as I select Rear (which appears to be the top mic used in other apps) it's significantly quieter, just like in the camera app.
I had a friend send me a recording from his Pixel 2 with the same issue. Both phones are up to date with 8.1 (February 5th patch). I have also tried a factory reset and safe reboot. I'm hesitant to bring my new phone into my carrier for an exchange based on this, it sounds like it might be a software bug rather than hardware. I've also met with co-workers who seem to have the same issue.. I'm aware from google searches that people have had recording volume issues with Pixel 2 XL but nobody has said anything about the regular Pixel 2.
Today I flashed back to 8.0. It also has this issue. I'm hoping to hear from some people with regular Pixel 2 phones on whether or not they have noticed a low recording volume in the camera app. I'm still in the window to exchange my phone, so I'll probably do that if I get some responses that lead me to believe it's a faulty hardware issue, but I'm not convinced at this point just because of the several phones I've witnessed with the same issue.
Even if you don't have this problem with your regular Pixel 2 phone I would love to get a response from you. Be sure to post what android version / patch you're using. Thanks!
No issues here since day one. I've had the October, November, and December updates. Recordings all sound loud and clear.
Gets fixed in November or December update
PunishedSnake said:
Gets fixed in November or December update
Click to expand...
Click to collapse
Which November do you mean? 2018?
I'm on February patch and the audio is clearly way too low. I took measurement comparisons with a Moto X Play and the Pixel performed 9dB below the the Motorola device. This is the difference for a single channel only because for whatever reason Google did not enable stereo recording although the device is equipped with 2 microphones. I don't know what you expect from a 800€ device but I find that anachronistic.
If you take the 2 channels on the Moto you will end up at 12dB lower audio.
2017, sorry you still have the issue. Try blowing out the mics or get it replaced.
Was there ever a fix for this issue? I just noticed this while doing some recording with an external mic. I don't notice it without the mic, and I don't have a problem with this external mic attached to other cameras.
Is there a fix for this yet?
My Pixel 2 still has this issue, very frustrating. The sound volume on the videos I record with it is very very low.
Cheers
catch_doon said:
Dear All Pixel 2 Users,
I bought my pixel 2 yesterday and I have observed that recorded video has very low audio volume I feel that this is because of the fact that Mike is not able to properly capture the audio while recording.
I tried to check the forums but did not get any help in this regard . Therefore I'm making a new thread and and hope that if you have come across this issue where the recorded video has low audio.
Same issue has been seen while recording videos in Instagram, Snapchat & other XYZ applications .
Pl can help me out so as to how to fix this issue or if this issue has already been addressed by Google you can let me know I'll be more than glad for your help in this regard looking forward for some constructive information.
I'm attaching a recorded file from the camera application of pixel 2 & after the recording I played the file & found that the audio level was low despite keeping my media volume at the top.
Hope it helps.
Also I'm uploading two videos recorded simultaneously on Instagram:
1. Pixel 2 (little warmer video)
2. One Plus 5 (more of highlighted)
Thanks in advance.
Click to expand...
Click to collapse
If you have a rooted phone there is some mods you can do directly, if not you can boost mic sensitivity using a third-party app in the play store.
But mic is loud on all my videos so it might be hardware or software related. If you post a video talking I can try to post one from mine for comparison

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