Bricked Realme 5 pro - Realme 5 Pro Questions & Answers

Ok, so this is my first thread so bear with me.
As the Title says i bricked my phone 2days ago meaning no fastboot mode and the mobile when connected to pc show qualcomm 9008 driver which suggests its in download mode. i downloaded the flash file and msm tool was not helpful. so i went for qpst tool it needed me to extract ofp file and i did that. Now emmc download tool is asking for sahara.xml. I suppose u have to create that one. i tried creating one but it give timeout waiting for device. device found 0 0.
It'd be really helpful if anyone can guide me to create sahara.xml file Thank you ^^

zeehsan19 said:
Ok, so this is my first thread so bear with me.
As the Title says i bricked my phone 2days ago meaning no fastboot mode and the mobile when connected to pc show qualcomm 9008 driver which suggests its in download mode. i downloaded the flash file and msm tool was not helpful. so i went for qpst tool it needed me to extract ofp file and i did that. Now emmc download tool is asking for sahara.xml. I suppose u have to create that one. i tried creating one but it give timeout waiting for device. device found 0 0.
It'd be really helpful if anyone can guide me to create sahara.xml file Thank you ^^
Click to expand...
Click to collapse
Just go to the service centre dude
Sent from my RMX1971 using Tapatalk

Yes just go to your nearest service center if its opened in your area
I have bricked mine in the past it took them just 10mins to fix

killerhaha100 said:
Yes just go to your nearest service center if its opened in your area
I have bricked mine in the past it took them just 10mins to fix
Click to expand...
Click to collapse
i would if i could but my city's in lockdown and all the oppo service center's are closed so m looking for alternate options -_-

zeehsan19 said:
i would if i could but my city's in lockdown and all the oppo service center's are closed so m looking for alternate options -_-
Click to expand...
Click to collapse
Check youtube for online service. Take the whatsapp number, Do download the OFP file they ask you to. You have to pay 500-1000 Rs (if you are in india). Just 15 minutes to fix this issue.
https://www.youtube.com/watch?v=rd-29ciZXSA

Related

[Q] qhsusb dload mode xperia l

For any member of this forum.
Can you help me to unbrick my XL because my xperia l has hardbrik yesterday
That begin when I want to change external memory to internal memory and I had edited fold.fstab file
after I reboot my phone, on notification bar appear about error on my internal memory and must be format..
so I format my internal memory
and I turn off my phone..
after that I can't turn on my phone again..
maybe my phone has corrupt obout file system/partition
and haven't bootloader..
I can't flash use flashtool because my phone not detected on computer. fastboot also not detected..
but when I press vol up+vol down and connect to usb cable on my PC
it show about qhsusb-dload device ..
after I search on google and xda I feel have solution..
1 .Use QPST SOFTWARE FROM QUALCOMM
from this tutorial (indonesian) >" http://rendy37.wordpress.com/2013/08/30/tutorial-unbrick-andromax-u-dualcore-terdeteksi-qualcomm-hs-usb-qdloader-90089006/"
but I can't find mbn and hex files for msm8230 qualcom device
anyone can help to searh mbn/hex files msm8230 !
2. Use dump/backup mmcblkp0 file of xperia l
after I read this tutorial > "http://forum.xda-developers.com/showthread.php?t=2439367"
I think that trick also will work on msm8230/xperia l device because SIII use msm8960 qualcomm that same version/generation of qualcomm soc..
so anyone can upload dump/backup file of xperia 4.1.2 mmcblk0 for me.. !
3. or anyone have other solution...
thanks before..
sory for my bad english and my thread because I create it via operamini..
I have the same problem pls share hex/hxb files
Please Post
krynin said:
i have the same problem pls share hex/hxb files
Click to expand...
Click to collapse
gkohar said:
for any member of this forum.
Can you help me to unbrick my xl because my xperia l has hardbrik yesterday
that begin when i want to change external memory to internal memory and i had edited fold.fstab file
after i reboot my phone, on notification bar appear about error on my internal memory and must be format..
So i format my internal memory
and i turn off my phone..
After that i can't turn on my phone again..
Maybe my phone has corrupt obout file system/partition
and haven't bootloader..
I can't flash use flashtool because my phone not detected on computer. Fastboot also not detected..
But when i press vol up+vol down and connect to usb cable on my pc
it show about qhsusb-dload device ..
After i search on google and xda i feel have solution..
1 .use qpst software from qualcomm
from this tutorial (indonesian) >" http://rendy37.wordpress.com/2013/08/30/tutorial-unbrick-andromax-u-dualcore-terdeteksi-qualcomm-hs-usb-qdloader-90089006/"
but i can't find mbn and hex files for msm8230 qualcom device
anyone can help to searh mbn/hex files msm8230 !
2. Use dump/backup mmcblkp0 file of xperia l
after i read this tutorial > "http://forum.xda-developers.com/showthread.php?t=2439367"
i think that trick also will work on msm8230/xperia l device because siii use msm8960 qualcomm that same version/generation of qualcomm soc..
So anyone can upload dump/backup file of xperia 4.1.2 mmcblk0 for me.. !
3. Or anyone have other solution...
Thanks before..
Sory for my bad english and my thread because i create it via operamini..
Click to expand...
Click to collapse
please post someone, many of us having this problem
Hi guys, so i have the same problem with my xperia l.
But my friend have a working one. Is it possible to get the hex and mbn and that backup of mmcblk0 from that device ? If yes please tell me how to or give me a link to a tutorial and i'll upload that files.
No solution yet?
opps i also am stuck here, any idea how to solve ? or steps ? really appreciated if anyone can help
I have been stuck over here for a long time I and my Friend are trying to solve the problem at the Moment, but didn't any success yet. If you guys can help then Please Try to Search for MSM8230.HEX file.
If you get the file then please reply me through mail or reply here.
was sucessfully able to generate mbn file with a chinese tutorial (thx google for translation)
i have :
partition0.bin
partition.xml
rawprogramming.xml
8230_msm.mbn
all we need now is MPRG8230.hex or MPRG8x30.hex
anyone have this(or know how to extract? my device is working)
Sent from my C2105 using XDA Free mobile app
I have the same problem
SdtBarbarossa said:
was sucessfully able to generate mbn file with a chinese tutorial (thx google for translation)
i have :
partition0.bin
partition.xml
rawprogramming.xml
8230_msm.mbn
all we need now is MPRG8230.hex or MPRG8x30.hex
anyone have this(or know how to extract? my device is working)
Sent from my C2105 using XDA Free mobile app
Click to expand...
Click to collapse
can you share the link..??
syahru96 said:
can you share the link..??
Click to expand...
Click to collapse
sdtbarbarossa.bplaced.net
Sent from my Xperia T using XDA Free mobile app
I'm sorry for reviving such an old thread, by recently my xperia l turned off on its own. i've tried but can't enter flashmode/fastboot. no response from the phone except my pc detects it and looks for QHSUSB_DLOAD drivers. i'm wondering if anyone's found a solution to this? i've been searching for a while now and all the threads/sites i came across haven't helped.
cascabel said:
I'm sorry for reviving such an old thread, by recently my xperia l turned off on its own. i've tried but can't enter flashmode/fastboot. no response from the phone except my pc detects it and looks for QHSUSB_DLOAD drivers. i'm wondering if anyone's found a solution to this? i've been searching for a while now and all the threads/sites i came across haven't helped.
Click to expand...
Click to collapse
Dang, what did you do before it turned off?
Joel16 said:
Dang, what did you do before it turned off?
Click to expand...
Click to collapse
i went back to stock rom. everything was fine. next day i was browsing and left it on the table 'cause i had something to do. when i went back for it it was already dead.
looks like a hard brick. good news is i can try stuff i wouldn't have if it was still working. currently looking for XL's test points.:laugh:
cascabel said:
i went back to stock rom. everything was fine. next day i was browsing and left it on the table 'cause i had something to do. when i went back for it it was already dead.
looks like a hard brick. good news is i can try stuff i wouldn't have if it was still working. currently looking for XL's test points.:laugh:
Click to expand...
Click to collapse
XL dont have a testpoint.... i already searched for it .... we did so damn much trys in the past
.... as long as you dont get a MPRG8230.hex ....you are doomed...
JTag is the only option
Sent from my Xperia T using XDA Free mobile app
SdtBarbarossa said:
XL dont have a testpoint.... i already searched for it .... we did so damn much trys in the past
.... as long as you dont get a MPRG8230.hex ....you are doomed...
JTag is the only option
Sent from my Xperia T using XDA Free mobile app
Click to expand...
Click to collapse
well that's not good.
can you point me to a thread regarding MPRG8230.hex? good news is that the phone is recognized by setool. will see if anything good comes out of that.
if you have much time to try.... download qpst .... and get any mprg hex ....and try to find out what is our start code^^ (the first line....)
SdtBarbarossa said:
if you have much time to try.... download qpst .... and get any mprg hex ....and try to find out what is our start code^^ (the first line....)
Click to expand...
Click to collapse
got it. will do once i get some free time.
ok i have qpst. will be trying it this weekend (fingers crossed).
@SdtBarbarossa(or anyone interested) have you seen this: http://forum.gsmhosting.com/vbb/f672/experia-l-c2105-read-n-write-full-dump-not-success-1889128/
i can't access any of the links posted. it's probably my isp since there's a storm now and my connection is pretty unstable. just posting it for anyone who wants to take a look. you guys probably have seen it already.
Edit:
Not sure if I should be happy, but now the phone actually shows signs of life. for a split second when i plug in the cable, a green light flashes. i'm not if sure if that's a good or bad thing.
sob...still waiting
No Solution yet?
S1tool - taoshan seems not supported so our best hope is to really wait for someone to upload the hex file.
we really need the .hex file. unfortunately, no one has uploaded it anywhere. we may be able to use a .qcn file from a working phone though. not sure how much that would help, but at this point it's all we've got realistically.
---------- Post added at 05:50 PM ---------- Previous post was at 04:57 PM ----------
Does anyone still have the .mbn and .bin file?

Phone Dead, Need Assistance

Hello everyone,
Yesterday I tries to root my H810 ATT LG G4 and messed up somewhere along the process. Now my phone does not turn on, show anything or do anything. When it is connected to the computer it shows up as Qualcomm HS-USB Qdloader 9008, so there might be some hope. I've looked all over for system images for the H810 variant and tried to use the PR version from teh mega thread, but no luck as it might be corrupt.
If anyone can provide any guidance, it is much appreciated, I am at a wall.
kant5t1km3 said:
Hello everyone,
Yesterday I tries to root my H810 ATT LG G4 and messed up somewhere along the process. Now my phone does not turn on, show anything or do anything. When it is connected to the computer it shows up as Qualcomm HS-USB Qdloader 9008, so there might be some hope. I've looked all over for system images for the H810 variant and tried to use the PR version from teh mega thread, but no luck as it might be corrupt.
If anyone can provide any guidance, it is much appreciated, I am at a wall.
Click to expand...
Click to collapse
Sorry to hear that but your device's hardbrick...there are methods that we can unbrick the device but we don't know yet that it will work or not as its for older device....
you can look here
faizalotai said:
Sorry to hear that but your device's hardbrick...there are methods that we can unbrick the device but we don't know yet that it will work or not as its for older device....
you can look here
Click to expand...
Click to collapse
Thanks, I have seen that link but the zip file is password protected
kant5t1km3 said:
Thanks, I have seen that link but the zip file is password protected
Click to expand...
Click to collapse
I'm sorry, i'm not able to help but if you read trough comments many of them asking password via email
faizalotai said:
I'm sorry, i'm not able to help but if you read trough comments many of them asking password via email
Click to expand...
Click to collapse
Do you know where I can find an intact stock Rom? I tried the PR version and tried extracting it but the KDZ extractor says it was corrupt.
Further, is it possible to find the HEX file to flash?
Thanks
kant5t1km3 said:
Do you know where I can find an intact stock Rom? I tried the PR version and tried extracting it but the KDZ extractor says it was corrupt.
Click to expand...
Click to collapse
Sadly, no available stock KDZ at the moment
faizalotai said:
Sadly, no available stock KDZ at the moment
Click to expand...
Click to collapse
Damn, if I eventually give up, I'll take it to ATT and try and replace it. I should be under warranty because I never actually rooted it. haha
her is emmc dump file not sd card work http://forum.gsmhosting.com/vbb/f98...810-emmc-repair-fump-uploaded-512-mb-2155756/

Oppo R7sf with no fastboot mode, no recovery mode. Please Help :(

Please help me.
So I think I accidentally removed some bloatware when my phone still great.
When I restart the phone hope for a more speedy and light everyday use, it goes bootloop instead.
Here is My Oppo R7sf back then:
1. Already rooted via Oppo Tools, I downgraded the firmware to 151210 version.
2. Booloader not unlocked yet.
3. Cant boot into fastboot mode via buttons, and if I keep holding it = always bootloop, but if I stop pressing it = the logo stucks.
4. Cant boot to Recovery mode nor Hard Reset, and if I keep holding it = same bootloop logo, even I can tell its blinking every 2 seconds. and if I stop pressing it, the logo stucks.
So I was trying how to do fastboot mode via adb and command prompt, but when I type adb devices, it always says "device unauthorized", 12 hours and I have no idea how to get rid of these as far as I know we have to enable usb debugging first, but my phone cannot boot... so... is there any solutions?
Any feedbacks will be much appreciated. Thankyou for your kindness.
My guess is your phone is entering Qualcomms Emergency Download Mode. Try connecting your phone to an PC USB port and look for driver install attempts.
celoxocis said:
My guess is your phone is entering Qualcomms Emergency Download Mode. Try connecting your phone to an PC USB port and look for driver install attempts.
Click to expand...
Click to collapse
Ive done it, trying to flash with QFIL, loading .mbn files, rawprogram0, patch0, and the software cant run..
Ive tried with Msm8974 download tool, finished and sahara failed or something like that.
I really lose my hope.. Please everyone... :
ojankun said:
Ive done it, trying to flash with QFIL, loading .mbn files, rawprogram0, patch0, and the software cant run..
Ive tried with Msm8974 download tool, finished and sahara failed or something like that.
I really lose my hope.. Please everyone... :
Click to expand...
Click to collapse
You just need the proper factory flasher.
I will send you a pm when I get to my terminal.
celoxocis said:
You just need the proper factory flasher.
I will send you a pm when I get to my terminal.
Click to expand...
Click to collapse
I'm now trying to download miui rom for Oppo Find7 so then I can proceed it with MiFlash. I dont know this will work or not, because I think my only solution is playing around with this Qualcomm things. I've already download MsmDownloader for Find7 too. And I have R7sfEX_11_OTA_005_all_201511191402 stock firmware ready, but have no idea how to flash it because I cant get through fastbood mode via Phone nor ADB devices.
Thankyou, I'll be waiting for your PM. Thanks for your kindness.
Best regards.
ojankun said:
I'm now trying to download miui rom for Oppo Find7 so then I can proceed it with MiFlash. I dont know this will work or not, because I think my only solution is playing around with this Qualcomm things. I've already download MsmDownloader for Find7 too. And I have R7sfEX_11_OTA_005_all_201511191402 stock firmware ready, but have no idea how to flash it because I cant get through fastbood mode via Phone nor ADB devices.
Thankyou, I'll be waiting for your PM. Thanks for your kindness.
Best regards.
Click to expand...
Click to collapse
ok check your PM
celoxocis said:
ok check your PM
Click to expand...
Click to collapse
Okay, thank you so much I will try this and will report you back.
Thankyou.
celoxocis said:
ok check your PM
Click to expand...
Click to collapse
Finally it works, thanks mate very very big thanks i owe you my life
YESSSSSSSSSSSSSSSSS!!!! :victory:
Hello,
Could I also please have the link to this file. I'm basically in the exact same situation.
Thank you!
InspireM3world said:
Hello,
Could I also please have the link to this file. I'm basically in the exact same situation.
Thank you!
Click to expand...
Click to collapse
You can PM celoxocis there, mate.
celoxocis said:
ok check your PM
Click to expand...
Click to collapse
Please PM me, same my problem
chua83 said:
Please PM me, same my problem
Click to expand...
Click to collapse
Check your PM
Hi, if you can help me too ... Oppo R7 PlusM
I'm stucked in the "download mode". No Recovery, No Fastboot. I wasn't unable to find the right MSMDownloadtool.
Can you help me? Thank you a lot
mast3rf0x said:
Hi, if you can help me too ... Oppo R7 PlusM
I'm stucked in the "download mode". No Recovery, No Fastboot. I wasn't unable to find the right MSMDownloadtool.
Can you help me? Thank you a lot
Click to expand...
Click to collapse
I can't help for R7PlusM only R7S.
celoxocis said:
I can't help for R7PlusM only R7S.
Click to expand...
Click to collapse
I only need the MSM8939 program utility. The R7s should have the same qualcomm chip. For all others files there are no problem, I should have all necessary.
If are the same, can you send me the link?
Thank you a lot
mast3rf0x said:
I only need the MSM8939 program utility. The R7s should have the same qualcomm chip. For all others files there are no problem, I should have all necessary.
If are the same, can you send me the link?
Thank you a lot
Click to expand...
Click to collapse
No it's not that simple.
The program utility uses headers to compare which phone is plugged it. It compares those headers with the headers of the phone plugged in.
There is no way to force the program utility to flash a different phone than the ones containing the headers it was shipped with.
celoxocis said:
No it's not that simple.
The program utility uses headers to compare which phone is plugged it. It compares those headers with the headers of the phone plugged in.
There is no way to force the program utility to flash a different phone than the ones containing the headers it was shipped with.
Click to expand...
Click to collapse
Ok. For what I understand the process is quite similar to those I've see for MTK. A correct list of the memory and the right flasher.
I've analyzed the content of the directory and seems that the "key" is inside the flasher and a correct settings.xml and rawprogram0.xml.
The various MSMDownloadTool I've found until now can be grouped in : ver.1, ver.2.0 and ver.3.0 (the last one). Everyone of this version have a "range" work using various types of flasher (number.mbn). I belive that the 3.0 should be able to program qualcomm Smartphone of last generation.
However the last MiuiFlasher should be able program everything.
So the main problem is to find the Mbn flasher with Sahara support and right settings files.
I can't find the right flasher.
Maybe I can get a wrong way ... ... correct me for everything I've missed out :angel:
mast3rf0x said:
Ok. For what I understand the process is quite similar to those I've see for MTK. A correct list of the memory and the right flasher.
I've analyzed the content of the directory and seems that the "key" is inside the flasher and a correct settings.xml and rawprogram0.xml.
The various MSMDownloadTool I've found until now can be grouped in : ver.1, ver.2.0 and ver.3.0 (the last one). Everyone of this version have a "range" work using various types of flasher (number.mbn). I belive that the 3.0 should be able to program qualcomm Smartphone of last generation.
However the last MiuiFlasher should be able program everything.
So the main problem is to find the Mbn flasher with Sahara support and right settings files.
I can't find the right flasher.
Maybe I can get a wrong way ... ... correct me for everything I've missed out :angel:
Click to expand...
Click to collapse
Yes that's correct. However there is a thread here somewhere in the R7Plus forum which is specifically for the R7PlusM and in there somewhere is a download link to the factory flasher you are looking for.
I know it because months ago I came across it and downloaded its, saw that it contains only Chinese based Oppo files and deleted it later on.
So I suggest you search that thread for what you need.
celoxocis said:
Yes that's correct. However there is a thread here somewhere in the R7Plus forum which is specifically for the R7PlusM and in there somewhere is a download link to the factory flasher you are looking for.
I know it because months ago I came across it and downloaded its, saw that it contains only Chinese based Oppo files and deleted it later on.
So I suggest you search that thread for what you need.
Click to expand...
Click to collapse
Ok ... I will search. Thank you for your useful information.:good:
celoxocis said:
I can't help for R7PlusM only R7S.
Click to expand...
Click to collapse
I have an R7S which has been bricked; details originally posted here but no reply yet.
Additionally to the quoted post above, if I attempt to go into recovery mode and plug the phone into my PC at the same time, the logo stays on but nothing else. I'm not sure if this is sitting in fastboot mode, however I still can't communicate via adb.
Could you please help me resurrect my phone.

T-Mobile OnePlus 7 Pro bricked

Hi there!
I have experience with unlocking bootloaders and rooting, but I am really really stuck here. I tried following these instructions with this MSM tool to convert it to an Unlocked version. My OP7P is stuck in an endless boot cycle and says "Upgrade download failed! Please check your download flow is right!" I don't like to leave it on the charger for very long because it just reboots endlessly and I don't think that's good for the phone, but otherwise it won't charge. My Windows computer doesn't recognize the device when checking for adb or fastboot in CMD. I can get it to be recognized in the MSM tool by holding the volume buttons and then plugging it in, and the process starts correctly, but fails after 10-15 seconds.
I have uninstalled and deleted and reinstalled drivers countless times. I've tried to follow these directions and these as well with the same results.
This is replacing a broken LG G6 with a non-functioning speaker mode, abysmal battery life, terrible camera quality, and slow performance. My purchase of the OP7P was supposed to solve all of that with a premium smartphone and right now it's just an expensive paperweight sitting on my desk.
What can I do? Thanks so much in advance!
Tool all in one, fastboot mode, flash Factory Images, download stock rom, check wipe all data and reboot after flash
Ya do what he said do. But if using the msm tool open up device manager and plug in it phone and adb reboot edl whatever that command is. Then go to ports on the device manager and check and see if I have the qcom driver installed. I forget exactly what it supposed to say but it has 9008 in it. I am just gonna tell you I have 2 oneplus 7 pro both tmo brand. I converted them. But idk what it is tho. Each time I change phones to flash rom or whatever I do sometimes the way I do it changes. I am firm believer idc what so and so says it may work one way or another. These phones are crazy weird. The processes change like when I flash using the tool he is talking bout sometimes I lose my network sometimes I don't. Some ppl say when u flash twrp using magisk u gotta flash the the twrp zip once in twrp. Sometimes I don't have to. But when I do it says I lose root but I don't. Just check ur drivers and make sure ur using the right msm tool either global or the T-Mobile
I'll try those, thanks! I can't seem to find the T-Mobile stock ROM though.
You been MSM tool for tmobile it's here on the forum.
twoxa said:
You been MSM tool for tmobile it's here on the forum.
Click to expand...
Click to collapse
I keep getting "Param preload - device not match image" on the MSM tool.
[/COLOR]
daybeers said:
I keep getting "Param preload - device not match image" on the MSM tool.
Click to expand...
Click to collapse
I'm getting that if I'm trying to use wrong MSM tool on my TMO phone. It has to be one for TMO specifically, not any other universal MSM tool. So make sure you got TMO one.
Thread is here
https://forum.xda-developers.com/on...-one-plus-7-pro-msm-tool-revert-t3936528/amp/
twoxa said:
[/COLOR]
I'm getting that if I'm trying to use wrong MSM tool on my TMO phone. It has to be one for TMO specifically, not any other universal MSM tool. So make sure you got TMO one.
Thread is here
https://forum.xda-developers.com/on...-one-plus-7-pro-msm-tool-revert-t3936528/amp/
Click to expand...
Click to collapse
That's the one I've been using.
daybeers said:
That's the one I've been using.
Click to expand...
Click to collapse
Did you find a solution for this issue?

oppo find x2 softbrick at qdloader 9008. how to

hello guys. When installing the rollback of android 10, the phone has been stuck in the installation. I cannot enter recovery, I can only turn off the phone and the pc detects it as qdloader 9008, I know that with qfil I can install the rom, but I cannot find the necessary files, the .mdn file of the cph2023 global version. somebody could help me? thank you
ferchu91 said:
hello guys. When installing the rollback of android 10, the phone has been stuck in the installation. I cannot enter recovery, I can only turn off the phone and the pc detects it as qdloader 9008, I know that with qfil I can install the rom, but I cannot find the necessary files, the .mdn file of the cph2023 global version. somebody could help me? thank you
Click to expand...
Click to collapse
I have exactly the same issue did you find a fix? or the .mdn at all?
DanTh0mas said:
I have exactly the same issue did you find a fix? or the .mdn at all?
Click to expand...
Click to collapse
Sorry for take a long time. I did not find the solution. luckily I work in an electronics store and gave it to one of our clients who repaired it.
DanTh0mas said:
I have exactly the same issue did you find a fix? or the .mdn at all?
Click to expand...
Click to collapse
I had a similar issue, got hold of some files and tried flashing with MSNDownloadTool and QFIL but kept getting errors (think the files may have been dodgy).
Sent back to Oppo and they repaired under warranty (even though mine was the Chinese version and I am in the UK and its a 2nd hand phone) - really good service from them.
klanbo78 said:
I had a similar issue, got hold of some files and tried flashing with MSNDownloadTool and QFIL but kept getting errors (think the files may have been dodgy).
Sent back to Oppo and they repaired under warranty (even though mine was the Chinese version and I am in the UK and its a 2nd hand phone) - really good service from them.
Click to expand...
Click to collapse
They didn't ask you for the purchase invoice?
Nope, I didn't have one and they didn't ask. I contacted through the Oppo Facebook page and they were really helpful.

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