phone wont turn on and unresponsive ,please help - HTC U11 Questions & Answers

Hi
I have a u11.
last week while i was working with my phone suddenly it hanged and i tried to soft reset.
after that phone showed me blackscreen and nothing happened even i connect phone to the charger and charging led not showing and phone cant power on.
i tried a lot of methods with power and volume buttons but they didnt work.
when i connect phone to the pc it shows qusb_bulk driver or qualcomm hs-usb qdloader 9008
What happened and what can i do?
thanks

same problems
wait for helps

Hi,
I had the exact same problem:
HTC U11 just dropped dead in the middle of a phone call
- Would not turn on again.
- Would not soft-reset (pressing volumeLow + Power button for 10 secs makes the phone vibrate and the screen backlight turn on but the screen remains black).
- Would not charge (screen stays black).
- When connected to a Win10 PC via USB, it is detected as 'qusb_bulk' but no drive is shown
SOLUTION:
I removed the Sim card (not sure if this is even necessary).
Then I opened the phone (see tutorials on youtube etc) and disconnected the battery, then pressed the Power-button (just to make sure the remaining energy is drained). Then reconnect the battery and: it turns on just fine!

cbie said:
Hi,
I had the exact same problem:
HTC U11 just dropped dead in the middle of a phone call
- Would not turn on again.
- Would not soft-reset (pressing volumeLow + Power button for 10 secs makes the phone vibrate and the screen backlight turn on but the screen remains black).
- Would not charge (screen stays black).
- When connected to a Win10 PC via USB, it is detected as 'qusb_bulk' but no drive is shown
SOLUTION:
I removed the Sim card (not sure if this is even necessary).
Then I opened the phone (see tutorials on youtube etc) and disconnected the battery, then pressed the Power-button (just to make sure the remaining energy is drained). Then reconnect the battery and: it turns on just fine!
Click to expand...
Click to collapse
Nothing will happen with this solution, ur problem was different u could just reconnect the battery and ur issue would have been fixed

Related

HTC 2125 white screen

Hi guys,
I have a problem with a friend's HTC 2125.
The phone are working fine and yesterday, i was shut down it and the simcard was removed.
Then, i try to turn on the phone and this one, launches a white screen (10-15 secondos ago).
I see this issue and try to launch the bootloader pressing the camera button and connecting the usb cable but this screen appear again. I try to launch the bootloader pressing the comm manager + camera button + power button and this screen appear again.
The white screen appear in the phone and is necesary to remove the battery because pressing the power off, this screen don't dissapear.
I try to charge the phone (this is shutdown, not in white screen) but when i insert the usb connector in the jack and the phone turn on and appear the white screen and the amber led don't turn on.
I compare these issues with my HTC 2125 and this works fine, the boot loader appear with the two combinations (3 seconds ago) and if i try to charge when the phone is off, this one turn on the amber led.
This is a hardware problem, have any solution, or the phone are wrong?
Thanks for you help!!!
luisjoseb said:
Hi guys,
I have a problem with a friend's HTC 2125.
The phone are working fine and yesterday, i was shut down it and the simcard was removed.
Then, i try to turn on the phone and this one, launches a white screen (10-15 secondos ago).
I see this issue and try to launch the bootloader pressing the camera button and connecting the usb cable but this screen appear again. I try to launch the bootloader pressing the comm manager + camera button + power button and this screen appear again.
The white screen appear in the phone and is necesary to remove the battery because pressing the power off, this screen don't dissapear.
I try to charge the phone (this is shutdown, not in white screen) but when i insert the usb connector in the jack and the phone turn on and appear the white screen and the amber led don't turn on.
I compare these issues with my HTC 2125 and this works fine, the boot loader appear with the two combinations (3 seconds ago) and if i try to charge when the phone is off, this one turn on the amber led.
This is a hardware problem, have any solution, or the phone are wrong?
Thanks for you help!!!
Click to expand...
Click to collapse
i think the phone is dead its called "the white screen of death" what i think happoned is the phone got flashed with the worrg rom
Thanks Rickwyatt, the phone is wrong, and my friend must be replace the phone to another.
Bye

[Q] Sensation won't start

So I've got a Sensation phone that won't start. Bootloader menu can't be accessed as well. When I plug it in, the orange LED lights up, stays on for about 3 seconds, then goes off for about a second and finally lights up again and stays on permanently. Tried with a different battery - no luck. When I connect it to the pc via micro usb cable, the computer recognizes the phone (installs drivers for htc sensation). And there's something more - when I connect the charger in a completely dark room, the display backlight becomes visible. The screen doesn't light up but it also doesn't remain completely dark. It's like the screen is on but completely black.
So what can I do? Thought that the power button might be defective, so I removed the black tape over the button and short circuited the two small pins on top of the button. It didn't work. I can't fire it up through abd, because usb debugging is off. So do I have any options beside selling it on ebay or giving to a service technician?
Hi
Greetings
try this it might be your last option
http://forum.xda-developers.com/showthread.php?t=1522351
Thanks for the suggestion
I haven't tried this solution yet because the problem does't seem to be a QHSUSB_DLOAD issue.
Upon connection with pc it identifies with hardware id USB\VID_0BB4&PID_0FF9&REV_0228 as a mass storage device...

[Q] Phone turned of and not turning on again

I Think that its the power button that is stuck but im not sure
My phone started going crazy, when I turned it on, it was going to the HTC logo and then turned off (After about 3-4 seconds, Not showing CyanogenMod logo.)
and when I managed to turn it on (Remove the sim-card and turn it on normally) it worked, and when I inserted the simcard the phone got stuck and disconnected.
I Cleaned the simcard (Rubbed it against my pants..) and the phone worked for about 30-60 minutes, not sure.
After that 30-60 minutes, i saw the screen turned on showing the lock screen, then it asked me if i want to power-off or reboot, i pressed the back key.
And the phone turned off.
Since then i cant even turn it on..
And when i plug in the power adapter, no LED going on.
so i disassembled it, And disconnected the battery, and when i connected the battery again the phone turned on as if i am pressing the power button showing the htc logo and then turning off again..
and i cant turn it on..
SORRY for the long story..
I Checked (Using a multimeter) And the problem is not withing the power button or the battery (Battery gives out 2.9 volts instead of 3.7 as written but its because low battery..)
Still the phone wont charge

Can't boot phone

Hello, my Idol 3 4,7" doesn't boot anymore. If I connect it to the charger the white LED flashs and after I disconnect it, it blinks. Before this problem occured I tried to charge it over the night -> it didn't charged.
What I tried to turn it on again:
- Hold all buttons for 15-30 sec
- Connect it to my PC (it don't even recognize the phone in the device manager)
Do I have to send it back to Alcatel?
Bostrot said:
Hello, my Idol 3 4,7" doesn't boot anymore. If I connect it to the charger the white LED flashs and after I disconnect it, it blinks. Before this problem occured I tried to charge it over the night -> it didn't charged.
What I tried to turn it on again:
- Hold all buttons for 15-30 sec
- Connect it to my PC (it don't even recognize the phone in the device manager)
Do I have to send it back to Alcatel?
Click to expand...
Click to collapse
Definitely.
Sent from my 6039Y

Is it bricked or just battery

So the Xperia z3 will not start and it seems that it doesn`t charge, furhther it wont turn on.
Tried VOL+\- + Power button and the little button behind the SIM-Cover - no reaction
When I connect it with a (working) charging unit the LED will light up red and the display shows a battery-symbol filled red on the bottom (10%)for a few seconds, then it turns off and shows the same things (led and screeen). Well it is some kind of loop. I charged it for over 24 hours with different charging devices (up to >2A)
When I connect it to a PC the LED is dark blue. PC Companion says that the phone is locked and I schould unlock it, which is impossible as I am not able to turn the device on
Connecting it to the PC while holding the VOl- the PC Companion can do a software-repair and it says it works, but it doesn`t change the behavior of the phone.
I once got hands on an old Z3 wich showed the same behavior, it was just the battery. I changed the battery and it is now working fine again.
lordborken said:
So the Xperia z3 will not start and it seems that it doesn`t charge, furhther it wont turn on.
Tried VOL+\- + Power button and the little button behind the SIM-Cover - no reaction
When I connect it with a (working) charging unit the LED will light up red and the display shows a battery-symbol filled red on the bottom (10%)for a few seconds, then it turns off and shows the same things (led and screeen). Well it is some kind of loop. I charged it for over 24 hours with different charging devices (up to >2A)
When I connect it to a PC the LED is dark blue. PC Companion says that the phone is locked and I schould unlock it, which is impossible as I am not able to turn the device on
Connecting it to the PC while holding the VOl- the PC Companion can do a software-repair and it says it works, but it doesn`t change the behavior of the phone.
Click to expand...
Click to collapse
Mine Z3 Dual also have the same issue.. Replaced with new Battery.. Now it's working fine..
Yes, lt is the battery. The Signals are as If there is no battery connected (removed the battery to check) . Replaced it and it works

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