Since yesterday my dad telling me he cant see who is calling him, he need to open the phone, slide the notifications bar down and see who's calling.
The ringtone and the flash works if someone's calling and the screen light up but it just won't show who is calling just the lock screen. I've tried everything but nothing worked.
Any ideas?
I would recommend to simply wipe data and clear cache for apps like Dialer and Contacts etc
if still the problem exists then simply go for a Factory Reset, also the OTA update must fix the issue.
Related
The specs: Rooted stock ICS on SCH-I535 (Verizon). So, I was experiencing the copy-paste crash described here, and used this solution to solve it. Ever since that fix, the phone process crashes when making a call. Here's what happens.
1. Open stock dialer, make call. Call connects, but screen is black.
2. Message that com.android.phone has stopped comes up. I click "ok."
3. Icon in menubar disappears and reappears. When pulling down the menubar, the call info is there. Selecting the call (via the green phone icon) brings me back to the black screen, and the stopped message reappears. I can end the call using the controls there, though.
4. Bringing up the Phone app while on the call brings me back to the stock dialer screen, but hitting keypad buttons there doesn't affect the call that I'm on. (i.e., if I'm in an automated system call, there are no keytones received by that system.)
5. When call is ended, it doesn't show up in my Recent Calls list.
I tried installing Dialer One, and get the same results.
Should I just wiped the Dalvik cache again in CWM and see what happens? Other ideas?
I was going to finally upgrade to JB and root (while we're at it, does OTA rootkeeper work here?) anyways, but don't really have time before I'm about to travel again. Any bandaids to fix this in the meantime would be great. Thanks in advance.
How did you fix this???
Were you abke to fix this??
ferkis said:
Were you abke to fix this??
Click to expand...
Click to collapse
Yeah, but I had to do a factory reset and re-root, then use Titanium to restore my backed-up apps.
I'm using a Nexus 5 on Sprint with a rooted stock 4.4.2. When a call comes in and the display is off, a black screen appears. If the display is on, the phone application does not appear. I can't answer the phone! If start the phone app, it asks if I want to join current call, add another call and something else. None of the options do anything.
I have trying clearing the Phone apps's data and even Google Dialer's data and rebooting the phone. Does nothing.
How do I fix my phone app?
kamiller42 said:
I'm using a Nexus 5 on Sprint with a rooted stock 4.4.2. When a call comes in and the display is off, a black screen appears. If the display is on, the phone application does not appear. I can't answer the phone! If start the phone app, it asks if I want to join current call, add another call and something else. None of the options do anything.
I have trying clearing the Phone apps's data and even Google Dialer's data and rebooting the phone. Does nothing.
How do I fix my phone app?
Click to expand...
Click to collapse
You can push a new image to your phone and reflash it.
Factory Reset and try and if not then flash factory image and go 100% stock - no root.
I have the same issue.
kamiller42 said:
I'm using a Nexus 5 on Sprint with a rooted stock 4.4.2. When a call comes in and the display is off, a black screen appears. If the display is on, the phone application does not appear. I can't answer the phone! If start the phone app, it asks if I want to join current call, add another call and something else. None of the options do anything.
I have trying clearing the Phone apps's data and even Google Dialer's data and rebooting the phone. Does nothing.
How do I fix my phone app?
Click to expand...
Click to collapse
I have the same issue.
I contacted yesterday, Google and the LG customer service center.
This issue not been reported, was advised factory reset or device replacement.
I replaced the device, because it is already factory reset.
Contact Google and LG.
There is no other way, but not understood.
I just install the factory image for lollipop. My screen doesn't turn on when I receive incoming calls. The ring tone will play but the screen remain turned off. I want the screen to turn on automatically with the incoming call dialer like kitkat or any other android version. so I can pick up the call. Any one else with this issue? How did you fix it?
idiopathic said:
I just install the factory image for lollipop. My screen doesn't turn on when I receive incoming calls. The ring tone will play but the screen remain turned off. I want the screen to turn on automatically with the incoming call dialer like kitkat or any other android version. so I can pick up the call. Any one else with this issue? How did you fix it?
Click to expand...
Click to collapse
I don't have this issue. maybe you had a bad install
I have the same problem on my N4, I installed the factory image two days ago, but just today I have this problem. When I turn on the screen, the call appears as a notification on the lockscreen, and I have to double tap it to answer it
I have the same issue. I installed the OTA. I had security certificates before which forced me to use a pin lock lock screen (My exchange account requires it). I installed a MOD to remove it so I thought that might be what was causing my problem. I removed the MOD by disabling the exchange APP but it didn't resolve it.
I have the same issue on about 50% of my incoming calls
Sent from my Nexus 7 using Tapatalk
I have this same issue. I even had it on the developers version. I also thought when you got text messages, emails, and other messages. You would get a black and white notification if you moved you hand over the phone. That doesn't work for me either. i have a Nexus 5 Build LRX21O. I installed it with the Nexus Root Toolkit.
I have the same issue on my Nexus 4 side loaded with Android 5.0 Lollipop. The screen won't turn on for any interactive incoming notifications like Phone Calls, Alarm calls..
It's an annoyance as you need to double tap the notification to answer, and the only way to go to speaker phone is to answer -> unlock -> Tap speaker
I checked around and my colleagues who use a Nexus 5 don't have this issue (OTA or Sideloaded). So I think this issue could be with a Nexus 4 build only (selectively that too). I am the only one who've posted this on reddit too.
/r/nexus4/comments/2mjoz7/screen_wont_turn_on_for_incoming_phone_calls/
I can also confirm this bug ... on Nexus 5 with LRX21O.
Same problem!
I have the same problem on my G3, but i didn't even installed Lollipop yet.
Same on my Nexus 5 with LRX21O.
I am having the same problem with my nexus 4, after a clean flash..
I unlocked the bootloader which triggered a full factory-reset and this issue went away on my Nexus 4 which is smoother than before.
I wanted to download a full ROM (since the issue was with OTA update), so was doing a bootloader unlock for the same. But i didn't even have to load up the full ROM as the issue went away.. :laugh:
jsgraphicart said:
I don't have this issue. maybe you had a bad install
Click to expand...
Click to collapse
after i updating my nexus 5 to android 5 during call screen doesn't auto turn off when i covered the screen sensor?
I noticed this too,not on all incoming calls, but on 1 out of 3 the screen stays black.
Do try a full factory-reset guys.. It solved my issue.. This update is really large and important to have such a major annoyance and work with that.. :angel:
gnanaswaroop said:
Do try a full factory-reset guys.. It solved my issue.. This update is really large and important to have such a major annoyance and work with that.. :angel:
Click to expand...
Click to collapse
I made a clean install (wiped everything) and the problem appeared.
I don't think it is a matter of dirty flash..
I also have this problem after installing from ZIP stock ROM (with format all things before).
Then I took a Google image and install it with ADB.
Now I don't have this problem.
screen doesn't turn off
My screen didn't turn off during phone calls with the developer preview and still doesn't with the official factory image from Google.
This is coming from a full flash via fastboot... Don't think this is a dirty flash issue.
Very annoying... No clue how this could be released.
It appears our problems are not related but I was able to fix mine
Nexus 5
OTA Flash
screen is blank for incoming calls and alarms, not periodic
I don't know which app specifically that was causing the problem but the problem went away after I uninstalled a bunch of apps. I am most suspect of a screen brightness app I was using to make the screen more dim than the default setting.
Hello! I've updated my phone to the latest Android 11 and I have big problem, when I receive a call the phone starts ringing and vibrating but I get the notification after 3-4 rings. If the display is off the incoming call screen works fine. I've tried reverting to previous Phone app, clear cache and data, installed another dialer, nothing worked. I've even restarted in safe mode and the issue is there.
What should I do besides restore factory settings?
Factory Reset fixed the problem
I've got the same issue but not too keen on factory reset. Anyone found a different solution?
rush_ad said:
I've got the same issue but not too keen on factory reset. Anyone found a different solution?
Click to expand...
Click to collapse
Try giving the phone app all the permissions it needs. At least it improved my situation.
Hi All,
I've had the phone about 8 months, UK model.
About 2 months ago, when scrolling in Wikipedia pages on Chrome browser, the display would alternate between normal and blue light (eye comfort). It still does occasionally.
From a few weeks ago, the keyboard sometimes take about 10s to appear.
A few days ago when on voice call from the phone other person can't hear me but I can them while voice call on Whatsapp is fine both ways. Restarting phone seems to solved it for now.
Then yesterday while trying to access settings from either the home screen or app drawer, it fails but you can see its attempting to as you see the settings screen momentarily then a message comes up saying settings failed to start several times and whether to restore by clearing history. Doing that doesn't work. The only way that I can is to touch and hold the settings icon till the search option comes up and then type the particular setting I want.
Before I do anything to fix this, are these symptoms an indication the phone is on the way to a complete breakdown? Would it be a software problem and I suppose the 1st step to fix is factory reset.
Has anyone experience this on their phone?
Reset the phone to factory settings
weqr said:
Hi All,
I've had the phone about 8 months, UK model.
About 2 months ago, when scrolling in Wikipedia pages on Chrome browser, the display would alternate between normal and blue light (eye comfort). It still does occasionally.
From a few weeks ago, the keyboard sometimes take about 10s to appear.
A few days ago when on voice call from the phone other person can't hear me but I can them while voice call on Whatsapp is fine both ways. Restarting phone seems to solved it for now.
Then yesterday while trying to access settings from either the home screen or app drawer, it fails but you can see its attempting to as you see the settings screen momentarily then a message comes up saying settings failed to start several times and whether to restore by clearing history. Doing that doesn't work. The only way that I can is to touch and hold the settings icon till the search option comes up and then type the particular setting I want.
Before I do anything to fix this, are these symptoms an indication the phone is on the way to a complete breakdown? Would it be a software problem and I suppose the 1st step to fix is factory reset.
Has anyone experience this on their phone?
Click to expand...
Click to collapse
Unfortunately it's the Oppo software that causes these issues... We hope we can unlock the bootloader soon and flash custom roms to remedy these problems since Oppo are just incompetent.
Chrome colour shift is fixed by typing into your chrome address bar and type: "chrome://flags" then search "Dynamic Color Gamut" and set it to disabled (or it was enabled, I forget since I didn't have the issue myself)
Oppo uses the wrong microphone on third party apps like whatsapp, signal, instagram etc. and we have to wait for an update to fix that. (Issue has been posted here before)
The rest of the issues you described sound like some software instability caused by the Android 11 update. You should save your data and do a factory reset.
If the issues persist after the reset and you didn't install any dodgy apps or modified the software using adb then consider sending the phone in for repair.
OK thanks for replies. So factory reset then...