Finger print scanner/home key - Samsung Galaxy S10e Questions & Answers

After this last update my home key seems to have glitched. I keep getting the "Make sure the home key is clean and dry and try again." It has been swiping down the notification menu on its own, and I am unable to use the fingerprint scanner at all. My phone has also seemed much slower since this update.

me, too. do you have any updates on this?

No, nothing yet. It has calmed down, but I am still unable to use the fingerprint scanner and it will still pull down my notifications from time to time.
Overall phone speed seems to have returned though.
​
simionpetrus said:
me, too. do you have any updates on this?
Click to expand...
Click to collapse

Maybe worth wiping cache partition from stock recovery?
Hold in vol up and bixby buttons then press power button. Keep the vol up and bixby pressed in till it vibrates and shows a different screen.

Tried it
I tried this after searching the internet for any tips. Still no luck. I am still completely unable to use my fingerlrint scanner for any application, my notification bar still pulls down, though not as much, and the phone speed is back at a crawl..
I'm really annoyed at this point and don't know what to do.
RobboW said:
Maybe worth wiping cache partition from stock recovery?
Hold in vol up and bixby buttons then press power button. Keep the vol up and bixby pressed in till it vibrates and shows a different screen.
Click to expand...
Click to collapse

Generat0r said:
I tried this after searching the internet for any tips. Still no luck. I am still completely unable to use my fingerlrint scanner for any application, my notification bar still pulls down, though not as much, and the phone speed is back at a crawl..
I'm really annoyed at this point and don't know what to do.
Click to expand...
Click to collapse
Maybe this will help you.
There is a setting that sets te button to pull down the notification bar.
Go to Settings, Advanced features, Motion and gestures, Finger sensor gesture.
See if it's on or off.
Hope it helps.

djg269 said:
Maybe this will help you.
There is a setting that sets te button to pull down the notification bar.
Go to Settings, Advanced features, Motion and gestures, Finger sensor gesture.
See if it's on or off.
Hope it helps.
Click to expand...
Click to collapse
Hello,
I've had this feature turned on since I got the phone.
When the notification bar pulls down, it is not an accidental touch on my end- it has done it with the phone sitting on the table, and locked!
I have wiped the cache, restarted, and hard shut down my phone numerous times and still no difference. Storage isn't anywhere near being full, and I'm not using it any more than I normally would- if anything its being used less.
I am not able to add new fingerprints either, as I'm getting the same error that the sensor needs to be clean and dry.

Then I think there is only one solution, get it fixed by a repaircentre. I think sensor is broken.

Related

When using camera, no buttons work except the power button

This has happened a few times where I have the camera app and I am taking pictures and then all the sudden non of the touch screen buttons/controls for the camera work and the touch sensitive buttons at the bottom for back, home ect wont work. I literally cannot do anything with the phone except use the hardware button for power. However, I cant turn the screen off. All I can do is hold down the power button and turn off the phone...
Anyone else had this issue?
if you hit the power button while in the camera app, it locks everything. just click it again and everything will unlock
Interesting..... thanks! Didnt know that. I really appreciate it!
Took me a while to figure this out, too. If you look closely, there's a little lock icon on the screen. The power button toggles the lock.
RH
What do you suppose this is for?
ScottyNuttz said:
What do you suppose this is for?
Click to expand...
Click to collapse
My guess is that you can keep the camera ready and in a pocket or in your hand to get that upcoming shot.
This feature nailed me, too, the first time I used the phone.
Then a week later it proved VERY handy when recording a video where I had to keep a deathgrip on the phone. Amusement park rides!
I'm new here so I can't post links yet. Just combine the following by removing spaces:
youtube . com / watch?v=8QFZqJ_32Qc
note: even with a deathgrip I gave myself a massive bloodpressure boost by holding my new phone like this.

An app to turn off the screen WITHOUT locking.

Hi All,
I was hoping you guy might be able to help me out.
The LG G3 is awesome, i love being able to turn the screen on and off without using any buttons.
One bit that i think could use some work is that currently, when the screen is on, you can tap the notification bar twice to turn the screen off, however, i find that this doesnt work so well all the time.
I have Nova launcher and i wanted to link a two finger swipe gesture with an app to turn the screen off however...
All the apps on the store only seem to offer you the option to turn the screen off and lock the phone immediately at the same time. Does anyone know of an app that will let me turn the screen off, but NOT lock the phone immediately, and just leave the lock settings to the system defaults.
It seems pretty straight forward but i've tried about 30 apps on the store and all of them only screen off and lock, none allow you to do it without locking the phone immediately.
Any help would be really appreciated!
Ums
umar_akhtar786 said:
Hi All,
I was hoping you guy might be able to help me out.
The LG G3 is awesome, i love being able to turn the screen on and off without using any buttons.
One bit that i think could use some work is that currently, when the screen is on, you can tap the notification bar twice to turn the screen off, however, i find that this doesnt work so well all the time.
I have Nova launcher and i wanted to link a two finger swipe gesture with an app to turn the screen off however...
All the apps on the store only seem to offer you the option to turn the screen off and lock the phone immediately at the same time. Does anyone know of an app that will let me turn the screen off, but NOT lock the phone immediately, and just leave the lock settings to the system defaults.
It seems pretty straight forward but i've tried about 30 apps on the store and all of them only screen off and lock, none allow you to do it without locking the phone immediately.
Any help would be really appreciated!
Ums
Click to expand...
Click to collapse
Maybe try a tasker profile?
bradleyw801 said:
Maybe try a tasker profile?
Click to expand...
Click to collapse
Thanks for the idea. I just tried and had no joy. It can trigger an action when i turn the screen off myself, but it wont turn the screen off for me.
Any other ideas?
I feel like this is so straight forward and that i'm just being super dense - im hoping someone points something so obvious and straight forward out that i missed!
umar_akhtar786 said:
Thanks for the idea. I just tried and had no joy. It can trigger an action when i turn the screen off myself, but it wont turn the screen off for me.
Any other ideas?
I feel like this is so straight forward and that i'm just being super dense - im hoping someone points something so obvious and straight forward out that i missed!
Click to expand...
Click to collapse
You could try an app like Button Savior. https://play.google.com/store/apps/details?id=com.smart.swkey.nonroot
It has the option to swipe from the side to bring up the buttons, and from what I understand, the power button on it is exactly the same action as pressing the power button on your phone. You could tweak it to try and get it to the solution you want, but I think at least the button should be what you are looking for.
bradleyw801 said:
You could try an app like Button Savior. https://play.google.com/store/apps/details?id=com.smart.swkey.nonroot
It has the option to swipe from the side to bring up the buttons, and from what I understand, the power button on it is exactly the same action as pressing the power button on your phone. You could tweak it to try and get it to the solution you want, but I think at least the button should be what you are looking for.
Click to expand...
Click to collapse
Thanks - just tried it and it is suffers from the same thing - it automatically locks the phone when you press the power button.
umar_akhtar786 said:
Thanks - just tried it and it is suffers from the same thing - it automatically locks the phone when you press the power button.
Click to expand...
Click to collapse
My phone seems to do the same action either way. I think I know what you are talking about. It seems that on previous roms, the screen could go dark, but if I woke the phone back up it wasn't actually locked. What about this app? It seems to distinguish between the two.
https://play.google.com/store/apps/details?id=com.katecca.screenofflock
---------- Post added at 06:49 PM ---------- Previous post was at 06:46 PM ----------
Here is another one you could potentially try. https://play.google.com/store/apps/details?id=com.ericlpchow.screentrigger
Tried both of the above... Neither seem to work!
Sent from my LG-D855 using XDA Free mobile app
I use "No Lock" when I want to switch off the phone but bypass lock settings when I turn it on. Is that what you mean?
https://play.google.com/store/apps/details?id=org.jraf.android.nolock&hl=en
Hi, Thanks for the suggestion... The problem with that app is that the phone won't lock until I go back in and disable it... I want the phone to use the same system timeout so if I do leave my phone lying around it will lock after 3 or 5 minutes on its own.
Sent from my LG-D855 using XDA Free mobile app
umar_akhtar786 said:
Hi All,
I was hoping you guy might be able to help me out.
The LG G3 is awesome, i love being able to turn the screen on and off without using any buttons.
One bit that i think could use some work is that currently, when the screen is on, you can tap the notification bar twice to turn the screen off, however, i find that this doesnt work so well all the time.
I have Nova launcher and i wanted to link a two finger swipe gesture with an app to turn the screen off however...
All the apps on the store only seem to offer you the option to turn the screen off and lock the phone immediately at the same time. Does anyone know of an app that will let me turn the screen off, but NOT lock the phone immediately, and just leave the lock settings to the system defaults.
It seems pretty straight forward but i've tried about 30 apps on the store and all of them only screen off and lock, none allow you to do it without locking the phone immediately.
Any help would be really appreciated!
Ums
Click to expand...
Click to collapse
Take this.
Note: Needs Root
Not sure it it covers your needs, but I'm using SkipLock combined with Gravity Screen
SkipLock let's you bypass the lockscreen (and pincode) when your phone is connected to either a trusted WIFI network or a trusted BT-device (carkit!).
As soon as you get home you'll turn on your screen and you the lockscreen as usual, but from that point on it's lockscreen free until it disconnects with your wifi network.
So when you turn off the screen the screen goes black, but as soon as you turn it on again you'll see either the homescreen or your last opened app.
It works really GREAT!
Gravity screen is not needed but makes it even easier. It automatically turns your screen on when you pick up the phone, and turns it off when you place it down (configurable). It also features Pocket Mode so it will turn the screen off when you put it in your pocket and on again when you take it out. Worst part was getting used to NOT press the power-button anymore
v_singh said:
Take this.
Note: Needs Root
Click to expand...
Click to collapse
Hi, Thanks for the suggestion - i just tried the app and it has a non-root version, but that just basically turns the screen black, leaves the notification bar and navi buttons and doesnt actuall replicate pressing the power button.
I cant root my phone either as i need to use banking apps and these dont work with root.
Any other ideas?
latino147 said:
Not sure it it covers your needs, but I'm using SkipLock combined with Gravity Screen
SkipLock let's you bypass the lockscreen (and pincode) when your phone is connected to either a trusted WIFI network or a trusted BT-device (carkit!).
As soon as you get home you'll turn on your screen and you the lockscreen as usual, but from that point on it's lockscreen free until it disconnects with your wifi network.
So when you turn off the screen the screen goes black, but as soon as you turn it on again you'll see either the homescreen or your last opened app.
It works really GREAT!
Gravity screen is not needed but makes it even easier. It automatically turns your screen on when you pick up the phone, and turns it off when you place it down (configurable). It also features Pocket Mode so it will turn the screen off when you put it in your pocket and on again when you take it out. Worst part was getting used to NOT press the power-button anymore
Click to expand...
Click to collapse
This sounds like a cool set of apps, but I'm quite pedantic about my phone and the way it uses battery and with all the sensors working. I'm not sure its right for me, but its cool none-the-less.
umar_akhtar786 said:
This sounds like a cool set of apps, but I'm quite pedantic about my phone and the way it uses battery and with all the sensors working. I'm not sure its right for me, but its cool none-the-less.
Click to expand...
Click to collapse
Skiplock doesn't use up any battery. Gravity MIGHT, but there are options to choose that use up more or less battery.
Don't know about needing root though...
Hi, I have been looking for this too....no solution? I use the trusted places and devices to keep my phone unlocked when i am home, and when in the car (connected to bluetooth) but of course turning off the screen also locks it.
SkipLock isn't compatible with my Lollipop G3 - any solutions that work on Lollipop? I've been using Tasker but somethings it messes up things a bit so I would like to try something else

Help - My new SM-G930W8 S7 hangs on wake

Now this doesn't happen all the time every time, but usually around a notification and the screen is off, I go to hit a button to turn on the phone and it doesn't respond but the touch-keys are backlit. If Always-on Display is on, the screen is black regardless, not even showing the time or notifications. The only fix is waiting ~10 seconds for the phone to respond, which in some cases can be the difference between a missed call.
Now, seeing Always On Display off like that while it should be on made me think back to when I saw some sort of Nougat optimization setting that allowed me to select Always On Display, and as far as I remember, I did. That makes me think this process is killing AoD and it is taking that long to start back up, where the phone won't unlock until AoD (is back on and) can confirm that it's trying to wake up out of that state.
However, I don't believe this is the issue. I have turned off AoD and the issue still happened directly afterward, after a Messenger notification. This is stock firmware, however it is not factory firmware. I believe I downloaded it from Sam-Mobile, and they had the 7.0 Nougat upgrade that I would have gotten OTA with the factory firmware anyway.
Somehow I don't think it's the flashed firmware that is the problem, however please let me know if that's a possibility.
While the phone (or whatever) is hanging, I can still hold down the power button and I will feel haptic feedback as if the power menu has opened, and when the phone responds the power menu will be open, so the phone does still receive input. It just doesn't seem to act upon it or wake the screen properly. Is this perhaps merely a known Nougat bug or is it a glitch with my flashed stock firmware?
I'm sorry I don't have much more information. I do have Greenify, but I don't think that can or is set to disrupt anything that would affect the phone waking, or that would hang the OS, homescreen or whatever it is.
I haven't done other troubleshooting because I don't know what direction to attack this from, and that is why I have come here.
Help please!
Thanks in advance. :good:
UPDATE: It seems to happen directly after my screen shuts off from being on. So, if a notification wakes my phone but I don't interact with it in time and the screen goes off, when I press the power button it won't respond for ~10-15s. That's all I've really noticed... Anyone else have this problem??
BUMP.
Also, the same thing happens if I press the power button on my phone (by accident) and then go to turn it back on almost immediately - it won't respond for a while.
Cleared cache from recovery?
Got any settings enabled like "Keep screen off" which stops the screen coming on in your pocket, try disabling it in case that's causing it
Different gestures, disable them all in case they're messing with it
Last resort, factory reset
*Detection* said:
Cleared cache from recovery?
Got any settings enabled like "Keep screen off" which stops the screen coming on in your pocket, try disabling it in case that's causing it
Different gestures, disable them all in case they're messing with it
Last resort, factory reset
Click to expand...
Click to collapse
Won't be factory resetting unless I plan to root or something. I'll fiddle with the keep screen off setting that I do have on, and I highly doubt gestures would affect it but regardless I haven't enabled or used any. Thanks for the reply.
So the "Keep screen off" setting didn't affect anything. I turned Always On Display back on and I see the same issues. However, now sometimes I notice when I lock my screen or it shuts off, sometimes the AOD will appear and then quickly disappear, and stay in this hanging state for 10-15s. Then, if I haven't touched it during that time, the AOD will reappear. Any ideas? :/
So nobody else has this issue? This is still a problem, even if I press the power button and sometimes I'll want to turn it back on again as I just remember something to do before putting the phone away, it hangs on black for too long to be useful in that moment. The only potential solution is a factory reset?
Even if I lock the screen... If I try to turn it back on too soon, and I think it's specific timing... I have to wait 10-20 seconds. Sounds and vibrations still work.
UPDATE: This is still an issue. I've noticed a few more things, it does really seem like timing and as if there's some function in my phone literally not allowing me to turn on my screen - and I have never timed it but I think pressing buttons (power button) makes it take longer before it will respond again.
Kilva said:
UPDATE: This is still an issue. I've noticed a few more things, it does really seem like timing and as if there's some function in my phone literally not allowing me to turn on my screen - and I have never timed it but I think pressing buttons (power button) makes it take longer before it will respond again.
Click to expand...
Click to collapse
This happens for me also as a point of interest.
I am hoping that O solves it, since the monthly updates have never helped.
I haven't had this happen since upgrading to Oreo a week ago, so far so good!

"Force touch" home button stopped working?

An hour or so ago everything worked fine, and then I updated my playstores pending apps (only Fleksy was pending) and the "force touch" feature of the phones seems to have completely stopped working, no matter what setting I turned on or off it didn't work...
Anyone has a clue as to what can cause this?
General notes:
1. Using stock Exynos unlocked variant
2. I am using package disabler (which btw didn't improve much my battery life, but that might be just me using the phone too much ) so maybe one of the packages decided that it depends on a disabled one?
I noticed mine stops working after a reboot and takes about a minute or two to get back up and running. Try a restart after clearing caches, if nothing still, reboot in safe mode. If it works, then its an app you installed interfering.
RazoE said:
I noticed mine stops working after a reboot and takes about a minute or two to get back up and running. Try a restart after clearing caches, if nothing still, reboot in safe mode. If it works, then its an app you installed interfering.
Click to expand...
Click to collapse
Mine also stop working after I restart my S8 Plus, it will again work if I wait around 20 minutes. Is this software or hardware problem? Any solutions?
Wish mine would stop working permanently! can't stand that feature forever brushing across it and waking the phone up!
Ady1976 said:
Wish mine would stop working permanently! can't stand that feature forever brushing across it and waking the phone up!
Click to expand...
Click to collapse
How does it act up on your part? Mine would just stop working if I restart the phone & I should wait sometimes hours before it would work again.
Every time i'm installing my phone in my car mount I need to hold the phone from the bottom to install it correctly and brushing my fingers across the bottom is constantly waking the phone up, I've lowered the sensitivity to it's minimum.
Ady1976 said:
Every time i'm installing my phone in my car mount I need to hold the phone from the bottom to install it correctly and brushing my fingers across the bottom is constantly waking the phone up, I've lowered the sensitivity to it's minimum.
Click to expand...
Click to collapse
I see, problem is not the same. On my part the tactile home button simply doesn't work when you press on it. I have to double tap to wake the phone when on lockscreen.
bladefrost said:
I see, problem is not the same. On my part the tactile home button simply doesn't work when you press on it. I have to double tap to wake the phone when on lockscreen.
Click to expand...
Click to collapse
Unless your phone is unlocked no pins etc the phone will just go to the lockscreen, it's a useless feature, most people have the phones locked and thus it's a complete waste of time, it sounds to me the capacitive home button part of the screen was an afterthought because they couldn't install the fingerprint reader under the screen, just had a software update yesterday and still can't turn it off, basic stuff Samsung should enable an ON/OFF toggle switch for this.
Had the same problem with my S8 Plus India Variant(SM-G955 FD), I got my screen replaced from service center, Device was not rooted back then, so was under warranty.
But it is an hardware issue, as since then it has never gone off.
I mean when I press the home button hard it doesn't wake the phone up & no vibration. It happens when I restart the device then it would stop working for few minutes to a few hours sometimes, then it would start working again normally until I restart the phone again. I think this is just a software issue.

S7 won't turn on past Samsung logo, then black screen, but soft buttons responsive

Over the last couple weeks, I sometimes had the problem, that the S7 would just reboot randomly, sometimes multiple times in a row, after freezing for a few seconds first. It seemed to get better when I switched it off for some time and let it rest before rebooting.
Now yesterday it started crashing and rebooting again. But it would only go up until the lock screen, while being quite laggy. Sometimes I could swipe away notifications before it crashed, sometimes not even that. When I typed in the password, it crashed at the latest. Then, later, it would barely show the lock screen before crashing, only scaling up the brightness in steps, again very laggy.
Today, I can't even get the phone to the lock screen. After the Samsung and Galaxy S7 logos, the screen would go black (also, when the Samsung logo starts appearing for the first time in this drawing motion, it only draws a little party of the first "s" before freezing for some time). If I touch the home button (and sometimes the power button), the soft buttons would light up (but only once, if they go dark and I press again, nothing happens). But no lock/ start screen whatsoever.
What I tried so far: hard reboot, wipe cache partition, factory reset, both combined. Tried flashing TWRP to get some more options, but it doesn't let me due to this fap lock.
Also, I can only get into recovery mode by pressing power + down + home, then in download mode selecting the restart option, and then applying power + up + home.
Had anyone had this problem before, or any tips what else I could try?
Flash stock with ODIN 3.12.3 or newer?
I will try flashing 6.1 or 7.0 and report back whether it worked.
It didn't work. Though now, sometimes, when tapping the screen it seems to recognize button presses. Also, the voice assistant keeps randomly bursting phrases.
IQHU said:
It didn't work. Though now, sometimes, when tapping the screen it seems to recognize button presses. Also, the voice assistant keeps randomly bursting phrases.
Click to expand...
Click to collapse
If flashing a new firmware with ODIN doesn't cure the problem then it's most likely a hardware problem.
Dammit. Since the back has a crack, I doubt they'd repair it... Thanks anyways!
IQHU said:
Dammit. Since the back has a crack, I doubt they'd repair it... Thanks anyways!
Click to expand...
Click to collapse
Yep unfortunately it sounds like a hardware problem, did you use CSC with the other 3 firmware files?
CSC = Factory reset after flashing (Use this one)
HOME_CSC = No reset
You could try checking the "Repartition" box in ODIN options tab to ensure a clean flash
Make sure you use ODIN 3.12.3 or newer too
---------- Post added at 09:37 ---------- Previous post was at 09:34 ----------
IQHU said:
It didn't work. Though now, sometimes, when tapping the screen it seems to recognize button presses. Also, the voice assistant keeps randomly bursting phrases.
Click to expand...
Click to collapse
Voice assistant is not enabled by default, which sounds like something is pressing either the screen or buttons to activate the setting
Which could also be a reason why nothing else responds properly, imaging holding your finger on the screen, then using your other hand to try and use the phone
Possible the digitizer (touch panel) across the screen is damaged, or possible that a button(s) are damaged and permanently pressed in

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