Database Info

s6 DEAD

My s6 died today out of the blue. I was checking some emails on my laptop and my s6 was right next to me. At some point i grab the phone to check something and the phone was DEAD! I tried to turn it on several times by holding the power button several seconds but nothing happened. I connected it to the charger and still nothing. The charging icon on the screen was not present. I called Samsung and after explaining what happened they told me to do the 30 second power button hold. Still nothing.... Then called the nearest Samsung service centre and they told me to bring the phone there for checking. Probably lost everything in the phone but good thing I got Onedrive activated and I do regular backups.
The phone is unrooted. Complete stock. All I had recently changed was the update to 5.1.1 and used Dark Material Design Theme. thats it. No water damage ever. The phone is completely unscratched and in mint condition.
SM-G920F
CSC: XEF (France)
Any thoughts over this? A workaround? Any help is welcome.
Thanks

Press and hold Volume Down and Power Button for at least 10 seconds to do a Soft reset. Also I've read of some people that somehow gets the Brightness to 0 and basically can't see anything or try to increase it, but that is different because you will notice that the phone is on, plus the led light and sounds are still working.

erasat said:
Press and hold Volume Down and Power Button for at least 10 seconds to do a Soft reset. Also I've read of some people that somehow gets the Brightness to 0 and basically can't see anything or try to increase it, but that is different because you will notice that the phone is on, plus the led light and sounds are still working.
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Click to collapse
holy crap is worked!!!!!!!!!! thanks a lot man. i was so desperate.

perikach said:
holy crap is worked!!!!!!!!!! thanks a lot man. i was so desperate.
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Click to collapse
You're welcome. The sad part is that you talked to Samsung and they couldn't even tell you how to do that...incredible.

erasat said:
You're welcome. The sad part is that you talked to Samsung and they couldn't even tell you how to do that...incredible.
Click to expand...
Click to collapse
True that. I always make a post here for every problem I get with my phone before getting it to samsung service. People here know way more things. Best community ever!

erasat said:
You're welcome. The sad part is that you talked to Samsung and they couldn't even tell you how to do that...incredible.
Click to expand...
Click to collapse
There is a reason why they get paid minimum wage.
Sent from my SM-G920T

Weird Note 5 issue...my screen won't time out

As the title states, my screen won't time out. It started happening a few hours ago. I'll leave my phone down, it'll dim the screen, but it won't shut the screen off. I have the timeout setting set for 30 seconds. Ironically enough, this happened to my first note 5 and I thought it was a manufacture defect so I exchanged it for a brand new Note 5 and now the issue came back. Any one know what I can do to alleviate this problem? Is an app causing the screen to stay on? I'm not sure what to do at this point. Any advice would be great.

Iskateforfree said:
As the title states, my screen won't time out. It started happening a few hours ago. I'll leave my phone down, it'll dim the screen, but it won't shut the screen off. I have the timeout setting set for 30 seconds. Ironically enough, this happened to my first note 5 and I thought it was a manufacture defect so I exchanged it for a brand new Note 5 and now the issue came back. Any one know what I can do to alleviate this problem? Is an app causing the screen to stay on? I'm not sure what to do at this point. Any advice would be great.
Click to expand...
Click to collapse
I seemed to have the same problem and then noticed my pen was ever so slightly out. I had already tried restarting, and that didn't help, but then put the pen back in and it's been fine since.

Iskateforfree said:
As the title states, my screen won't time out. It started happening a few hours ago. I'll leave my phone down, it'll dim the screen, but it won't shut the screen off. I have the timeout setting set for 30 seconds. Ironically enough, this happened to my first note 5 and I thought it was a manufacture defect so I exchanged it for a brand new Note 5 and now the issue came back. Any one know what I can do to alleviate this problem? Is an app causing the screen to stay on? I'm not sure what to do at this point. Any advice would be great.
Click to expand...
Click to collapse
I seem to be having the same problem. I only notice it when it's charging. I hit the lock button and screen goes off, but it goes back on again if I get a notification. I get up in the middle of the night and the screen is on, very dim but on nonetheless. My spen is not out, I checked that also.
Sent from my Galaxy Note 5 on Verizon Wireless USA

Edit.

drot84 said:
I seemed to have the same problem and then noticed my pen was ever so slightly out. I had already tried restarting, and that didn't help, but then put the pen back in and it's been fine since.
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Click to collapse
cmraymond said:
I seem to be having the same problem. I only notice it when it's charging. I hit the lock button and screen goes off, but it goes back on again if I get a notification. I get up in the middle of the night and the screen is on, very dim but on nonetheless. My spen is not out, I checked that also.
Sent from my Galaxy Note 5 on Verizon Wireless USA
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Click to collapse
Hey guys, thanks for your responses. It seems as though it was an app that was causing this timeout issue. I just manually uninstalled some apps that I never use/came with the phone and all is back to normal. Thanks for your replies!

Iskateforfree said:
Hey guys, thanks for your responses. It seems as though it was an app that was causing this timeout issue. I just manually uninstalled some apps that I never use/came with the phone and all is back to normal. Thanks for your replies!
Click to expand...
Click to collapse
May I ask what apps you Uninstalled that nay have caused this, because m8nrme is still doing it. It only does it when it is charging and I get an email or message notification. Could that be the problem? I would hate to turn off messaging notifications.
Sent from my Galaxy Note 5 on Verizon Wireless USA

If anyone is interested. I think I figured out the problem. I went into developer options and unchecked screen awake while charging. Stupid mistake, I have no idea why that would be turned on by default.
Sent from my Galaxy Note 5 on Verizon Wireless USA

cmraymond said:
May I ask what apps you Uninstalled that nay have caused this, because m8nrme is still doing it. It only does it when it is charging and I get an email or message notification. Could that be the problem? I would hate to turn off messaging notifications.
Sent from my Galaxy Note 5 on Verizon Wireless USA
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Click to collapse
cmraymond said:
If anyone is interested. I think I figured out the problem. I went into developer options and unchecked screen awake while charging. Stupid mistake, I have no idea why that would be turned on by default.
Sent from my Galaxy Note 5 on Verizon Wireless USA
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Click to collapse
Hey man sorry for the delayed response. I actually didn't have screen awake on in developer mode. As for the app culprit, I'm not sure which app was keeping my screen on but I suggest disbaling/uninstalling every app that you don't use/need. It worked for me and hasn't been giving me a problem since then.

cmraymond said:
If anyone is interested. I think I figured out the problem. I went into developer options and unchecked screen awake while charging. Stupid mistake, I have no idea why that would be turned on by default.
Sent from my Galaxy Note 5 on Verizon Wireless USA
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Click to collapse
It could be if you had your carrier transfer stuff for you. We use developer options to turn USB debugging on. Also states to use the stay awake while charging option. Doesn't require it but lets us transfer without interruption. Just make sure its switched off under developer options.
Verizon Wireless Technician using Tapatalk on Note 5

Black Screen Of Death

Hi All
Has anyone had any issues with a black screen?
Everything else works like incoming calls and notifications but the screen it totally black!
Woke up early hours last night and noticed no AOD so tried to turn my phone on but the screen was just dead. Tried the volume and power button but still no joy

Power it down completely then plug in the charger.
If nothing shows on the screen it sounds like you lost some significant hardware... maybe just a connector.

toddyc said:
Hi All
Has anyone had any issues with a black screen?
Everything else works like incoming calls and notifications but the screen it totally black!
Woke up early hours last night and noticed no AOD so tried to turn my phone on but the screen was just dead. Tried the volume and power button but still no joy
Click to expand...
Click to collapse
Same happened to my SM-N9860 unit when I woke up today. I about to unlock and the display suddenly went black screen. Did everything but no luck. I am also sure it's the display that's f***d up. The phone is still working - I can still access it in Dex and Link to Windows. This is my second Samsung phone with f**d up display for unknown reason. This is crap Samsung. Not expecting for this from an expensive flagship smartphone. I swear this is the last.

toddyc said:
Hi All
Has anyone had any issues with a black screen?
Everything else works like incoming calls and notifications but the screen it totally black!
Woke up early hours last night and noticed no AOD so tried to turn my phone on but the screen was just dead. Tried the volume and power button but still no joy
Click to expand...
Click to collapse
By the way, how did you fix your phone?
I tried searching it on the net, seems a number of Note 20 ultra units are experiencing the same.
https://us.community.samsung.com/t5/Note20/Note-20-Ultra-Black-Screen-Phone-no-display/td-p/1437825
Seems that display replacement is the only fix.

tribalfs said:
By the way, how did you fix your phone?
I tried searching it on the net, seems a number of Note 20 ultra units are experiencing the same.
https://us.community.samsung.com/t5/Note20/Note-20-Ultra-Black-Screen-Phone-no-display/td-p/1437825
Seems that display replacement is the only fix.
Click to expand...
Click to collapse
Poor parts QC.
Samsung will substitute components and smaller chipsets in the middle of a production run. This can lead to unpredictable behavior especially after firmware updates... or outright failures like this.
Not reassuring especially with a flagship phone.

blackhawk said:
Poor parts QC.
Samsung will substitute components and smaller chipsets in the middle of a production run. This can lead to unpredictable behavior especially after firmware updates... or outright failures like this.
Not reassuring especially with a flagship phone.
Click to expand...
Click to collapse
Yeah. Very disappointing.

I can't believe it but my screen unexpectedly revives itself after a day.

tribalfs said:
I can't believe it but my screen unexpectedly revives itself after a day.
Click to expand...
Click to collapse
Time will tell. Intermittents are the hardest hardware failures to troubleshoot...

blackhawk said:
Time will tell. Intermittents are the hardest hardware failures to troubleshoot...
Click to expand...
Click to collapse
Agree. But I am happy that it's working fine now and I hope it will not recur.

tribalfs said:
I can't believe it but my screen unexpectedly revives itself after a day.
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Click to collapse
hi im facing exact same thing in my N986 B Galaxy Note 20 Ultra. I had 10 percent battery left. i had put phone on charge and saw after 20 minutes and tghe screen was black.
Now its blackscreen can connect with tv via hdmi dex mode
but phone restarts after 10 minutes.
the touch seems fine as mouse function works phone is on but no display
can you tell exactly what you did when your phone revieved after one day
did u keep it on. charge all tiime tried reset or removed charging
or nothing and tried after 1 day
Edit After 24 hours of tapping slappingrebooting installing stock firmware. my display came back alive.
last thing was i was using phone in dex mode and trying to open close camera app rapidly by direct touch on screen. i dont know what worked but it saved my 300 dollars of screen replacement

I have exactly the same issue.
I was typing on whatsapp when suddenly screen get black. It was on friday morning. Notifications were ok, voice commands too. Touchscreen ok, I could use it normally when using my TV as screen with HDMI cable or with my notebook, when connected to windows or even Dex.
One day earlier I had an issue with the new magisk update. I freeze magisk manager wich was force closing but later, I managed to reinstall with dex and was working fine. Not sure if it's related.
I already flashed fresh stock Android R rom, wich I thought would solve any issues related to magisk or any other software issue.
24h after flash stock rom and keep force rebooting and taping, and my display is still dead.
Tried to tap, slap, shake (I can her some noise next to camera module when shaking, is it normal? I took off S-pen and microsd tray to see if it was the cause, but the noise still persists). No damage, water, or anything else. Only 2 months of use.
Display is still dead.
I'm draining battery now with some apps that also vibrate phone, to see what happens when full drained.
I live in Manaus/Brazil and repair centers are not working until March 23 because of Sars-CoV2. And my knox is tripped. It would cost a lot If I have to replace display or even the phone, since they probably will say it's no longer covered by warranty.
Any tips are welcome.
Thanks in advance.
Hope I have that lucky as well.

It happened to me again today. Surprisingly, a strong knock at center of the screen revived it again.

tribalfs said:
It happened to me again today. Surprisingly, a strong knock at center of the screen revives it again.
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Click to collapse
Hardware failure. May be a loose connection, cracked solder joint, trace failure on the mobo, or a bad component.
Intermittents are the hardest problems to find...

blackhawk said:
Hardware failure. May be a loose connection, cracked solder joint, trace failure on the mobo, or a bad component.
Intermittents are the hardest problems to find...
Click to expand...
Click to collapse
Yes, obviously. Samsung already replacing displays of those who are having this issue.

tribalfs said:
Yes, obviously. Samsung already replacing displays of those who are having this issue.
Click to expand...
Click to collapse
Not good if there's a recall... crap QC is getting to be a bad Samsung habit.

Those of you with BSOD issues: Did you have intermittent wifi connectivity issues as well? My N20U had the 'connected to wifi AP but no internet' for the last month. Then today after unplugging the OEM charger, checking charge level, never picking the phone up from the desk, and returning to it 30 minutes later the BSOD had hit. No amount of hard restarts or waiting fixed it and it had to get shipped back. Just wondering if there is any correlation between the wifi issue and the screen going out, and if people should start sending their note in ASAP if the wifi problem occurs before the screen goes?

hello
i had the same problem (didn't have any Wifi issues before)
and after the screen went black for 2 day , it came back and worked for a few hours.. then went off again and Never came back
i tried everything, resets , cables , connecting to Dex or Hdmi , updating.. but Never worked
i went to Samsung and they said screen must be replaced ( will pay for it as i am out of warranty)
can you tell me what have you done or if anything worked for you?

My screen went black after a screen replacement. Only the front glass was broken not the digitizer or actual screen. From what I can tell it's not just the screen that's dead, it's the digitizer too. The S-Pen board underneath it all isn't even registering. When I plug it in the computer doesn't see it so Dex won't connect and there is no signal for HDMI to work. Had the USB port replaced just to be sure it wasn't a bad port.
It's like some one took the graphics card out of a computer and took the touch screen monitor. The phone still gets signal. It connected to my smart Fossil watch and I could answer calls and texts.
But the phone is 9 months old. And from what I've heard from parts distributors it's not the screen that's the issue. So now I have a new motherboard. Now I have to figure out how to program it....

FIXED: Samsung Note 20 Black Screen OF Death But Phone Workimg Via Dex - Help Needed

i am having a terrible issue on my Note 20 ultra. I was on Android 10 Ketan Rom Android 10 Q06 . All was well.
Today i put phone on charge at around 10 percent and when i came after around 20 mins to check on phone. The phone screen is black and nothing showing up. i tried connecting to pc it connected but screen was black and also it went black
now phone connects with tv in mirror mode or dex mode via dex pad. touch works completely on phone via dex. but display has turned off and black
the charger being used was Electjet 45w bought from amazon and phone N986 B Note 20 ultra 5.g.
help needed please

Have you tried a hard reset?
Hold down the power button for like 30 seconds it should reboot

Haz3 said:
Have you tried a hard reset?
Hold down the power button for like 30 seconds it should reboot
Click to expand...
Click to collapse
the phone reboots that way u mentioned i can connect to tv via dex mode and i can see touch working and phone working but display black
it reboots after every 10 mins i am on ketan custom rom q06 android 10
i can get phone into odin mode and try flashing stock Android 11 which i have on pc
BUT im afraid my phone might die or switch off while flashing stock rom.i asked a repair guy he says problem can be with motherboard .
im not sure to try flashing it

i managed to enter odin mod3 blindly with keys
flashed Android 11 stock firmware it was success
the phone gets On
connects to pc. connects via dex mode to tv also.
no more random reboots
but still black screen display not getting
awake only can access via dex mode or mirror mode

After around 24 hours ...
of soft reseting , stock firmware 11 install . and slapping and tapping and massaging, connecting to tv via hdmi in mirror and dex mode. my phone was in black screen of death.
everything was working. but no display. i can say that becauee in dex mode i used phome dsplay touchscreen and even spen was Workiing but no display.
last thing i was doing when display came back to life after tapping slapping soft reboots i was opening camera app and closimg and opening it multiple times. and i saw at same time display gettimg back.
when i saw a video on youtube telling to do above steps. i thought man he is joking. but literally something out of above worked
So i pray you dont get this dreadful encounter. it just saved me $400 of screen replacment which i had made up my mind on. and i coildnt go today because it was Sunday.
if this happens to you do try this before a repair

kingwicked said:
After around 24 hours ...
of soft reseting , stock firmware 11 install . and slapping and tapping and massaging, connecting to tv via hdmi in mirror and dex mode. my phone was in black screen of death.
everything was working. but no display. i can say that becauee in dex mode i used phome dsplay touchscreen and even spen was Workiing but no display.
last thing i was doing when display came back to life after tapping slapping soft reboots i was opening camera app and closimg and opening it multiple times. and i saw at same time display gettimg back.
when i saw a video on youtube telling to do above steps. i thought man he is joking. but literally something out of above worked
So i pray you dont get this dreadful encounter. it just saved me $400 of screen replacment which i had made up my mind on. and i coildnt go today because it was Sunday.
if this happens to you do try this before a repair
Click to expand...
Click to collapse
I have exactly the same issue. I was typing on whatsapp when suddenly screen get black. Notifications were ok, voice commands too. Touchscreen ok, I could use it normally when using my TV as screen with HDMI cable or with my notebook, when connected to windows or even Dex.
I already flashed fresh stock Android R rom and my display is still dead.
Tried to tap, slap, shake (I can her some noise next to camera module when shaking). I'm draining battery now with some apps that also vibrate phone. Display is still dead.
I live in Manaus/Brazil and repair centers are not working until March 23 because of Sars-CoV2. And my knox is tripped. It would cost a lot If I have to replace display or even the phone, since they probably will say it's no longer covered by warranty.
Were tou opening and closing the camera while mirroring screen? or on blind?
It seems in your case, the display went back to normal as strange as it turned off.
Could you please share the mentioned youtube video?
Hope I have that lucky as well.

.LEONARDO. said:
I have exactly the same issue. I was typing on whatsapp when suddenly screen get black. Notifications were ok, voice commands too. Touchscreen ok, I could use it normally when using my TV as screen with HDMI cable or with my notebook, when connected to windows or even Dex.
I already flashed fresh stock Android R rom and my display is still dead.
Tried to tap, slap, shake (I can her some noise next to camera module when shaking). I'm draining battery now with some apps that also vibrate phone. Display is still dead.
I live in Manaus/Brazil and repair centers are not working until March 23 because of Sars-CoV2. And my knox is tripped. It would cost a lot If I have to replace display or even the phone, since they probably will say it's no longer covered by warranty.
Were tou opening and closing the camera while mirroring screen? or on blind?
It seems in your case, the display went back to normal as strange as it turned off.
Could you please share the mentioned youtube video?
Hope I have that lucky as well.
Click to expand...
Click to collapse
Sorry for the late reply mate. The Scenario when display got back alive was.
1. My phone was connected via HDMI to TV in Mirror mode (Not Dex Mode). I also had mouse and a keypad connected since i am using Samsung Dex pad which came with my old note 9
I have from day 1have doubts about the stock camera app on my Note 20 Ultra. The app misbehaved from ranging to camera fail, and force closes on Android 10. That why i did below next
2. I forced close camera app , cleared its data and then while watching on Tv
i placed my finger on Camera icon and repeated opened it and closed it with back key.
since the display on phone was off so i used Tv for help
BUT physically doing the action on phone with fingers not with mouse on screen via mirroring
3. while i was repeatedly opening and closing app by touching the display with finger suddenly i saw camera app asking me for location tags pop up on display and from that time onward there has been no issue and the display is working as nothing wrong happened.
I wish and hope you have resolved issue by now. Please do share your experience for others . since when i had this issue, i found very less information about it. but i saw around 15 to 20 users having such issues especially with Note 20.
Conclusion what i have understood is either its some issue with Note 20 Ultras Camera Firmware or THe Electjet 45W Charger the culprit which i bought for my Tab S7 and was using to also charge my Note 20 Ultra. I have stopped using this charger for my phone and tab and since that day only using 25W OEM charger which came with the phone. I have now this 45w Electjet charger connected via Samsung dexpad which caps its charging speed to 15W.
Here is the link of the video. and i tried all things mentioned and then after exact 24 hours
the display came alive back when doing activities i mentioned above. and i have no link with the guy or channel who posted this video. I was just trying everything to bring life to my dead display .
PS: i had only 5 percent belief in this video . i dont know what worked
i had prepared my mind for the300$ plus panel display replacement.
i just read two recent more comments which state they got their phone working back.
Do read the comments posted as there might be some more clarity of things to try.
(Please Apply reasonable pressure on screen when trying these actions as you might break the Display)

Worked! Slapping it around and massaging it with reboot. Who knew Smack My ***** up! - The Prodigy was referring to modern phone fix'n.

I'm here literally in tears, my keyboard wet typing this because the video actual "Fixed" my phone. I don't know if its a long term fix or just temporary but after 24hrs of a black screen its good to have back a working $1400 phone.
So if this happened to you, dont be skeptical and just try the steps. Last resort is to bring it to a technician or Samsung but definitely try this before.

N4Solomon said:
I'm here literally in tears, my keyboard wet typing this because the video actual "Fixed" my phone. I don't know if its a long term fix or just temporary but after 24hrs of a black screen its good to have back a working $1400 phone.
So if this happened to you, dont be skeptical and just try the steps. Last resort is to bring it to a technician or Samsung but definitely try this before.
Click to expand...
Click to collapse
Well Congrats
its been one month and my phone is going strong . no issues

kingwicked said:
Well Congrats
its been one month and my phone is going strong . no issues
Click to expand...
Click to collapse
Fingers crossed it goes strong for the next two years.

Mine went dark about 2 days ago. Been trying the above solution with no success.
But can I ask did you guys hear a slight rattle?

Gooseboi1989 said:
Mine went dark about 2 days ago. Been trying the above solution with no success.
But can I ask did you guys hear a slight rattle?
Click to expand...
Click to collapse
the rattle is normal and is not related to this issue you can verify on google

kingwicked said:
the rattle is normal and is not related to this issue you can verify on google
Click to expand...
Click to collapse
Okay thanks. Thought I'd tried the slap technic too hard.
Guess I'll keep trying.

Gooseboi1989 said:
Okay thanks. Thought I'd tried the slap technic too hard.
Guess I'll keep trying.
Click to expand...
Click to collapse
Hi did you manage to fix?

alixra said:
Hi did you manage to fix?
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Click to collapse
No luck as of yet. Been sat for a couple of hours while watching a film trying the foxes above. No luck.

Gooseboi1989 said:
No luck as of yet. Been sat for a couple of hours while watching a film trying the foxes above. No
Click to expand...
Click to collapse
Gooseboi1989 said:
No luck as of yet. Been sat for a couple of hours while watching a film trying the foxes above. No luck.
Click to expand...
Click to collapse
Same. It was off in the morning when I woke up. I been trying all day. The display did turn on twice randomly for few seconds and dead again.

alixra said:
Same. It was off in the morning when I woke up. I been trying all day. The display did turn on twice randomly for few seconds and dead again.
Click to expand...
Click to collapse
Well good luck. Let us know of any joy.

Gooseboi1989 said:
Well good luck. Let us know of any joy.
Click to expand...
Click to collapse
It just came back on this morning. All I did was let the battery fully drain.

alixra said:
It just came back on this morning. All I did was let the battery fully drain.
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Click to collapse
congrats

my note 20 ultra at&t cant connect with the spen

Hello everyone, I bought a note 20 ultra at & t on ebay. The spen cannot connect with the phone and always displays the "S Pen disconnected" notification. I have thought that the spen may be fake, but it is original because I have tested this spen on another cell phone and if it connects immediately. I have come to the conclusion that the issue is with my phone, can anyone help me if that has a solution and what would it be, thank you all.

Return the defective phone while you are within the return window.

Out of the box my new AT&T 10+ did that. For the first 2 months I forgot about the spen then when I tried it, nothing.
Somewhere there's a reset for it. Lol, I can't find it right now, it's buried. After you do that you need to take the spen out, put it back it, let it charge, repeat a couple times. Repeat the reset.
Something like that.
After jerking it off like that it started charging and working. It's never misbehaved since.
Spen's need wuv too
There's another thread here about this bizarre behavior, it's fairly common.

blackhawk said:
Out of the box my new AT&T 10+ did that. For the first 2 months I forgot about the spen then when I tried it, nothing.
Somewhere there's a reset for it. Lol, I can't find it right now, it's buried. After you do that you need to take the spen out, put it back it, let it charge, repeat a couple times. Repeat the reset.
Something like that.
After jerking it off like that it started charging and working. It's never misbehaved since.
Spen's need wuv too
There's another thread here about this bizarre behavior, it's fairly common.
Click to expand...
Click to collapse
Thanks for your support, please help me find that thread because I have performed the reset function and it still does not work, the pencil does not connect

loquillo711 said:
Thanks for your support, please help me find that thread because I have performed the reset function and it still does not work, the pencil does not connect
Click to expand...
Click to collapse
Take it out, put back in, etc, reboot, clear system cache, reset, curse, start over, repeat until it works. Took a couple days for me... I keep playing with it.
Try clearing the app data. I can't seem to attached anything specific I did to it that started it to work. It's maddening.
The first thing I notice is it finally took a 20% charge. That got better until it was up to 100% after a couple more tries in the next few days.
Until it's showing a charge it's not going to work.
Then it worked flawlessly and has since
Maybe someone knows but more than likely if you keep playing with it, you get it working.
Voodoo, gremlins, dark magic, spen roullete

If the S Pen is working with another Note, then it is an issue with the phone. Since you bought on eBay, I will first start a dispute if the seller didn't mention Pen is not working.

dadmi said:
If the S Pen is working with another Note, then it is an issue with the phone. Since you bought on eBay, I will first start a dispute if the seller didn't mention Pen is not working.
Click to expand...
Click to collapse
thanks for the advice, by the way you know if there is any solution maybe reinstalling a new firmware or another

loquillo711 said:
thanks for the advice, by the way you know if there is any solution maybe reinstalling a new firmware or another
Click to expand...
Click to collapse
Turn off all power management in Device Care. The only thing that should be toggle on is fast charging.
Clear system cache. Hard reboot.
Most likely this is what caused my trouble initializing the spen.