I have try all the ways to update my H950, but it won't update! Call att twice and they said they will push me the update in 30 minutes. However, I won't get the update! Should I send my phone to LG and fix it? Or skip the update! I still using the 5.0.1. I am happy with the speed of the phone,but when I put into my pocket, it's hot because the screen face to my body!.
ventusgao said:
I have try all the ways to update my H950, but it won't update! Call att twice and they said they will push me the update in 30 minutes. However, I won't get the update! Should I send my phone to LG and fix it? Or skip the update! I still using the 5.0.1. I am happy with the speed of the phone,but when I put into my pocket, it's hot because the screen face to my body!.
Click to expand...
Click to collapse
I had a similar experience. I think many who bought from qualitycellz are having issues because AT&T is assuming that the phones came directly from AT&T and have certain settings. I was told to get a new SIM card, to try many settings, and to wait for them to push it. Finally, I was told it would not come; then it came after a factory reset that no one suggested. Tech reps at AT&T are all over the place and frequently contradict each other. Now, though, I cannot get APN settings to stick.
:cyclops::cyclops:I will send it to lg and see what's going on. I will get back, tell the results, and hope they can fix it for the next update.
I spent over 2 hours last nite with att reps trying to enable numbersync to work between the s3 and s8 phones.. the s8 phone is an unlocked phone (not bought through att), only to find out today via another rep that the phone must be bought via ATT or truly att branded.. which i find a bit absurd, as i think others have succeeded..
Is this really the case.. anyone know or have this same experience?
Specifically this error would appear after going through the get started via the watch then on the phone (after creating a seperate accessid):
Oh darn! We can't enable device syncing on this phone. Want to find out more? Call us at 800.331.0500 so we can help.
(MSSITWINREL12)
If this turns out to really be an unlocked phone issue (which is a bit ridiculous), i think i read that it might be possible to take my sim card out of that phone and put in another phone that is att branded, enable number sync then put the card back in my s8 and go from there
Thanks
The phone does not have to be AT&T branded, I have a T-Mobile Note 4 and until the last update numbersync worked. Updated my S# over the weekend after avoiding it for as long as possible, and now numbersync is no longer an option on my S3.
pasco8525 said:
The phone does not have to be AT&T branded, I have a T-Mobile Note 4 and until the last update numbersync worked. Updated my S# over the weekend after avoiding it for as long as possible, and now numbersync is no longer an option on my S3.
Click to expand...
Click to collapse
Thanks for the reply.. your saying you had an unlocked tmobile phone on att and it was working till a recent tizen update then?
The rep further told me to take the phone to the best buy samsung experience store and have it flashed with the att firmware to get around this issue.. maybe not needed then? (which i assume means a wipe and possibly lose my unlock)
I had the same problem with my Gear S3 and my Axon 7. Worked on for a solid hour with an ATT rep in store and another hour on phone with someone else. Finally it was determined that it wouldn't work on an unlocked phone. Haven't tried the sim swap with an ATT branded device yet, but if I do, I'll let you know if it works.
karlkarloff said:
I had the same problem with my Gear S3 and my Axon 7. Worked on for a solid hour with an ATT rep in store and another hour on phone with someone else. Finally it was determined that it wouldn't work on an unlocked phone. Haven't tried the sim swap with an ATT branded device yet, but if I do, I'll let you know if it works.
Click to expand...
Click to collapse
Spoke to an att rep again today who called me.. basically in my case the 950U1 s8 phone.. because its this model it wont work with numbersync they say.. they also contradicted the previous reps suggestion of taking the phone to the samsung experience place and having the att firmware flashed on it (or doing it at home).. saying it wont help.. that they need HD voice provisioned and it wont let them provision it (the phone wont).. they said swapping the sim card to a real att phone only may help for a short period, till the system does a sweep, sees a non att phone and reverts it (same with just adding the imei to the database).. There is also a good chance the recent update to either the s3 or the samsung s8 caused numbersync to do a detection for unlocked phones and not allow this (they indicated).
They said i could still try doing the firmware flash but it probably wouldnt work (i dug around online trying to find out which flash it would be and i didnt get too far, short of going to the store to do it at best buy samsung experience)
Really sucks, as the alternative, if i were that desperate to enable this feature (i dont think i am willing to go this far) would be to sell the old phones and get new att branded ones.. end up costing me the price of a new watch in the mix just to do that
markm75 said:
Spoke to an att rep again today who called me.. basically in my case the 950U1 s8 phone.. because its this model it wont work with numbersync they say.. they also contradicted the previous reps suggestion of taking the phone to the samsung experience place and having the att firmware flashed on it (or doing it at home).. saying it wont help.. that they need HD voice provisioned and it wont let them provision it (the phone wont).. they said swapping the sim card to a real att phone only may help for a short period, till the system does a sweep, sees a non att phone and reverts it (same with just adding the imei to the database).. There is also a good chance the recent update to either the s3 or the samsung s8 caused numbersync to do a detection for unlocked phones and not allow this (they indicated).
They said i could still try doing the firmware flash but it probably wouldnt work (i dug around online trying to find out which flash it would be and i didnt get too far, short of going to the store to do it at best buy samsung experience)
Really sucks, as the alternative, if i were that desperate to enable this feature (i dont think i am willing to go this far) would be to sell the old phones and get new att branded ones.. end up costing me the price of a new watch in the mix just to do that
Click to expand...
Click to collapse
.
When I first bought the watch it was for the numbersync feature. My first problem was even though the Samsung rep and the bestbuy rep said that it would work with my Note3, it did not. took several calls and many hours of trying to figure out the HD Voice (VOlte) provisioning. Bought a TMobile Note 4, rooted and rom'ed this worked to setup numbersync. the only problem was it would occasionally turn off numbersync, this occurred about once a month. Then if failed completely said that this line is not accceptabl;e for numbersync. this was after about six months. Discovered that it appeared to be age of firmware related, I was on a TM firmware that was several updates out of date. When I odin flashed the latest firmware numbersync worked again until the recent update to 3.0.0.1 on the gear firmware. Now I have the line not acceptable for numbersync again. I'm going to try to update firmware again to see if that works. If not I will probably look to change carriers to TM. will cost the price of a new watch, but will get me out of AT&Ts locked boot loader.
BTW, setting up numbersync on a different phone and switching back will not work, Tried several times and as soon as you turn on the phone that is not HD Voice capable with your SIM card in it the system sees it and turns off numbersync almost instantly. went throught that trying to get my Note 3 to work.
In all my experience the Samsung and AT&T reps were not a good resource. Numbersync does not appear to be a very popular feature and they do not know much about it.
pasco8525 said:
.
When I first bought the watch it was for the numbersync feature. .
Click to expand...
Click to collapse
My main motivation for it has been that.. someone correct me if this isnt accurate.. if your phone dies or is off.. when you dial someone from the watch or text them it will still show the cell phone phone number, not the watch phone number as it does now if bluetooth isnt on.
I'm in the process of gathering the files i need to do the att firmware flash and hopefully hd voice works then (as others say it has).
markm75 said:
My main motivation for it has been that.. someone correct me if this isnt accurate.. if your phone dies or is off.. when you dial someone from the watch or text them it will still show the cell phone phone number, not the watch phone number as it does now if bluetooth isnt on.
I'm in the process of gathering the files i need to do the att firmware flash and hopefully hd voice works then (as others say it has).
Click to expand...
Click to collapse
Yes, that is the whole point of numbersync. The watch uses the phones number not it's own.
Tried updating to the latest firmware and a ROM based on it. No luck still get a rather comical response "Oh darn! We can't enable device syncing on this phone. " worked until the tisen update.
There also seems to be confusion on numbersync with the att reps.. one person told me the watches dont need their own numbers.. that numbersync is all we need (but how would the watch make a call if the phone is off).. another said yes they need external numbers for number sync or solo
edit: i see your last post.. so the latest reps are correct then.... so they assigned us numbers and $10 access fees each with activation fees for no reason basically.. ugh
The watch has to have it's own number, that is it's address on the network. Without it numbersync would have no way to send calls to it. Same as with the LTE enabled iPads they could not make a call, but had to have an address on the cellular network.
Just a quick note...i too spent 3 hours in an AT&T store trying to get numbersync to work..., finally returned the S3 Frontier cancelled the number in it and left frustrated...i now have a GS8 unlocked on AT&T through my work...that is synced to a Verizon Gear S3 Classic lte and i simply use call forwarding with YouMail. If i do not answer my phone after 3 rings it gets sent to my watch and if I still do not answer then Youmail picks it up..If I call out or text with the watch separately then I just let my customers know that I have 2 numbers 1 for my cell and one for their watch. I just don't think AT&T is ready for the Numbnersync technology yet and they just don't care enough to train their own people on it, sad as it is a good promise...
Sent from my iPad using Tapatalk
pasco8525 said:
The watch has to have it's own number, that is it's address on the network. Without it numbersync would have no way to send calls to it. Same as with the LTE enabled iPads they could not make a call, but had to have an address on the cellular network.
Click to expand...
Click to collapse
I meant phone number.. are you saying phone number? After the rep said i didnt need a phone number for each watch, she credited me back the cost of the two lines and said just to contact them that they would enable the numbersync once i had the phones ready.. I'm assuming number means imei, which they still have in the system.
Yes each watch has to have it's own phone number. I believe this is another case of AT&T rep not understanding number sync.
I managed to firmware update so that i have the att bloatware (didnt even need reset, all software was kept).. i confirmed HD voice is working but WiFi calling throws an error to contact ATT.. hd voice was the key for numbersync.. however.. despite this.. and 2 hours on the chat line with ATT.. i still get an error when you do the s3's get started numsync and it opens the page on the phone.. the oops, device sync cant work with your phone (which went from a 950U1 to a 950U btw, which is good as well).. They escalated to another backend team, but i highly doubt they will get it working.. most likely they'll still complain that my phone (was) an unlocked phone, despite adding the att firmware to it.
markm75 said:
I managed to firmware update so that i have the att bloatware (didnt even need reset, all software was kept).. i confirmed HD voice is working but WiFi calling throws an error to contact ATT.. hd voice was the key for numbersync.. however.. despite this.. and 2 hours on the chat line with ATT.. i still get an error when you do the s3's get started numsync and it opens the page on the phone.. the oops, device sync cant work with your phone (which went from a 950U1 to a 950U btw, which is good as well).. They escalated to another backend team, but i highly doubt they will get it working.. most likely they'll still complain that my phone (was) an unlocked phone, despite adding the att firmware to it.
Click to expand...
Click to collapse
Update here.. i managed to get everything working by going with a new sim card.. wifi calling works now.. and i was able to complete numbersync setup.. the only remaining issue i have is that my callerid seems to be blocked on the receiving end.
markm75 said:
Update here.. i managed to get everything working by going with a new sim card.. wifi calling works now.. and i was able to complete numbersync setup.. the only remaining issue i have is that my callerid seems to be blocked on the receiving end.
Click to expand...
Click to collapse
With the Firmware did you have to go through the full process where you changed the CSC and flashed the ATT firmware? Currently I am running a Sprint phone that is unlocked an running the US Unlocked firmware. Even running the ATT firmware they still were not able to get HD Voice or WiFi calling working for me.
eaglerugby04 said:
With the Firmware did you have to go through the full process where you changed the CSC and flashed the ATT firmware? Currently I am running a Sprint phone that is unlocked an running the US Unlocked firmware. Even running the ATT firmware they still were not able to get HD Voice or WiFi calling working for me.
Click to expand...
Click to collapse
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.
markm75 said:
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.
Click to expand...
Click to collapse
Thanks. It sounds like the latest firmware they did seems to fix some of the issues from bringing a non-ATT phone over but does not resolve everything. It looks like I won't be able to do this though. ATT and the ebay seller are unable to clear the ICCID on my watch, I have to sadly do a return now.
Kinda unrelated, yet ATT was horrible even for normal Sammy phone/watch. After dumping ATT service/hardware for various reasons a few moths back... Sammy watch/phone from Verizon hardware/service works flawlessly. Am carrier neutral, but one works reliably, one didn't.
BTW, Sammy pay via watch hiccuped via ATT at times, yet works flawless via Verizon.
markm75 said:
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.
Click to expand...
Click to collapse
well 5 chat people later they finally fixed the unknown callerid issue.. apparently there is an internal back end feature for numbersync regarding it set to active and on.. both toggles were on.. the rep removed the "on" and now my callerid shows my number when calling from my phone (and from the watch when watch is in solo mode too).. everything works! :laugh:
I had it unlocked almost 3 months ago it a Sprint phone. Im using Tmobile but i can't get any software updates it will show on my top notification bar on phone but when i try to download it, nothing it won't download. The company that unlocked did they mess it up? I'm very new at this. When i shut my s8plus off and back on a screen comes on home screen I sent a screenshot what is says all the time i turn it back on I have to hit update successful ok...don't make no sense to me it did it after they unlocked it for me. I know my S8plus is a great phone but it very behind on updates and security patch. Please help me. I call the company that unlocked it says nothing they did lol...well they done something wrong for when i shut it off and back on that screen keeps coming on...Thank you. I went to Tmobile being better network and unlimited and the bill one monthly cost the same.
eek88dj said:
I had it unlocked almost 3 months ago it a Sprint phone. Im using Tmobile but i can't get any software updates it will show on my top notification bar on phone but when i try to download it, nothing it won't download. The company that unlocked did they mess it up? I'm very new at this. When i shut my s8plus off and back on a screen comes on home screen I sent a screenshot what is says all the time i turn it back on I have to hit update successful ok...don't make no sense to me it did it after they unlocked it for me. I know my S8plus is a great phone but it very behind on updates and security patch. Please help me. I call the company that unlocked it says nothing they did lol...well they done something wrong for when i shut it off and back on that screen keeps coming on...Thank you. I went to Tmobile being better network and unlimited and the bill one monthly cost the same.
Click to expand...
Click to collapse
Try moving to the unlocked firmware or update it manually through Odin.
Thank you but i dont know how to do that. I'm new at this I'm learning. If you could help i appreciate it.
Occurs to every phone that gets unlocked from the original carrier. Even though it's quite dumb. My suggestion is to continue to read and learn more about the device. However if you can locate the proper tmo build for your phone.. Should be CRB7 or higher. Maybe CRB9 you can update to the latest version through the SD card if you have one. I stress that if you have any issues with how you can get into recovery mode, or updating in this manner, do not attempt until you feel comfortable doing this. The quick and easy way would be to switch to the Sprint SIM and then you can get the updates over the air. If you unlocked the phone this should not be a problem.
Try to use my old Sprint SIM card not activated. Says no data connection or network. I have a SD card. I want to do this. I know how to get into recovery mode etc...with power button and volume up and Bixby button.
Hi all,
I have been stay up two days to looking for my solutions and would you guys at least let me know if this is impossible or possible?
1. Bought Global Unlocked AT&T phone from my friend. When he sold it to me, I made sure it is unlocked and move to any carriers.
2. I check IMEI numbers and everything from Verizon (I called them) they confirmed this phone is compatible in their netowrk and will work.
3. I switch my iphone 11 max pro sim card (verison) and put it to Samsung Z flip 3 5g.
4. Everything works find but, I saw AT&T logo when I start the phone. I also some of AT&T setting's everywhere. I did factory format and showing the same thing.
5. I called verzion and they said, because I use 4g sim to 5g phone and asked me to visit their direct retailer to get free 5g sim card and I did.
6. HOWEVER, after change even sim, it shows still AT&T logo and AT&T related menu in the settings and everywhere. Also, I did not even have wifi calling feaatures.
6. After that I have been search and study two days but, still couldnt' figure out what's going on. What I found is I need ask my current carrier to push OTA. (that's the one of other people suggested and I did chat with verizon and they said, they will get back to me after senior engineer to check if they can do it.
7. They also make sure my phone is registered their networks and works fine.
It is really bothering me to see some of AT&T settings still turn on and also shwoing in this phone.
Probably this phone is global unlocked phones provided from AT&T from the beginning.
While i am searching and reading the articles, lots of people told me to gave up because i am even on Verizon, they said I have to depends on AT&T's OTA updates and etc....
it is my fault to bought it from my friend even tho I belived that because it worked, I thoguht that everyhthing would be fine......
What should I have to do? Just stay with it and sell it when z flip 4 is come out? Do I really didn't have any change to correct this issue?
I was fan of iphone and i swiched to android first in my life and everything went wrong. I want to fix and stay on Samsung. Would you guys can at least let me know there's no way or there's way to correct this so that at least I can ignore everthing and stop trying to find answer all day wrong........
Thank you and sorry for long question... you guys are my last hope.
Thank you in advance.
Respectfully,