I've gotten no help from ZTE themselves - they want me to do a factory reset and didn't even bother to read what my problem is. This is with the stock ROM for a ZTE Blade 10. I touch the power button and the screen doesn't stay off, instead turning on every time I move it (in the same vein as a "Lift to Wake" problem). This burned a huge hole in my battery the first day I had it, butt dialed a couple of people by opening my Contacts on its own, swiped important notifications away (including texts and reminders), and played with apps. I've managed to stabilize it some by tweaking some settings, but I haven't found a setting that disables this entirely.
I have screenshots of my settings in a second post, since I'm not allowed to post them in the original post.
Worth noting is that I have a custom lockscreen app, HiLocker, for which I set a five-second timeout. It does not seem to be the app, since the problem still presents itself when I disable it. Ergo, I either have to choose between changing that to instantly locking (thus making me enter my pattern again when my screen times out, even if I'm in the middle of using the phone) or keeping as is and dealing with this problem. I don't want this to be a choice. I want this five-second thing, but I want the power button to be absolute and keep the screen off until I push it again. My phone doesn't seem to understand something so basic: That's what the power button is for.
Does anyone know if there's a solution for this? Any pointers would be appreciated, thanks!
I hope this works.
https://i.imgur.com/uwdn8V5.png
https://i.imgur.com/aqd16Ko.png
https://i.imgur.com/RuhrvAV.jpg
Bump. Seems I can do that every 24 hours, and it's on the bottom of the page, so...
Still seeking any feedback. Anyone have any idea, or do I need to flash a ROM for the first time in half a decade?
One last try... can anyone help me?
Related
Has anyone else had this issue? The Messages Option on the TouchFlo 2D screen rarely works. This is not a ROM-exclusive problem for me (it happens on every flash eventually), I just can't understand why most of the time when I click it, the title bar changes from "Start" to "Messages" but nothing else.
I also have an issue with the top-right program showing option having a huge delay on it. Like, twenty seconds. Usually right after I press down a second time to see if it registered, it will register both at once, and cancel my first click out - extremely frustrating.
No one has any suggestions?
that is wierd... u reset ur phone regularly i assume?
Me too
This has been a problem for me from day 1. Frequent resetting and thank god for HTC Clean RAM (you can find it here in this forum with a search).
One thing that is a prime suspect is ActiveSync, which has never worked properly for my Fuze. I have found that it remains running on the phone in the background, and the ONLY way I can get rid of it seems to soft reset, and then use the drop down in the top right to kill it beceause even AFTER a soft reset it keeps running.
So not much help, but misery loves company so you should feel better now
Hey everyone, I'm a fairly new OPO user myself here as well; I received mine back in early-mid October, and have had it since then.
But oddly enough, for the past two weeks or so, the following issues have surfaced and has become more frequent, and prominent than ever. For all the fellow OPO-users out there, I was wondering if anyone else has come across the same issue(s) that I've been going through... Unfortunately I really haven't had the time to look up any solution methods and whatnot with two young'uns whom are extremely demanding of my presence... All. The. Time.
So I thought that if I compiled my little list here, hopefully some kind soul will reach out to me with answers (or at least, the direction to where I could find those answers) and make my day just -that- much lighter.
Now just to mention the main points : NO, I have NOT rooted my phone, and YES, I DID install the OTA update, and currently my CM version is the 11.0-XNPH38R.
~~~~~~~~~~~~~~~~~~~~~
a) sometimes, my OPO screen will absolutely REFUSE to turn back on, after I've put the phone to sleep. nothing i do can get the screen to turn back on again - unless it decides it finally wants to. (it's got a mind of its own, this thing... and it's just as stubborn as I am. UGH.) i try double-tapping the screen several times (i've turned that feature on) and i try pressing the power/wake button, or holding it down, ... but zilch. this will usually last up to 10~15 minutes. (after 5~10 minutes of trying to bring it back to life, I just give up and let it be.) when the screen DOES end up turning back on, it's either flashing the "power off/reboot/accessibility" menu several times (probably from me trying to mess with the physical power/wake button) then finally respond to my 'backspace' on-screen keys, or the home icon, returning me back to the proper lockscreen it's supposed to show. ANOTHER way it ends up FINALLY responding, is that the phone will vibrate in short sequences of two, maybe three times and then it will initiate the rebooting process. then everything starts working fine again. i don't recall having ever done anything to trigger something like this to happen, either...
b) the keyboard (the stock Android keyboard) randomly will NOT work; by that I mean, when I am in a messaging app, or any other app that requires a person to TYPE WORDS ON, the keyboard DOES show up, (along with the suggestive bar just above it) and when I try to type, all the usual things will occur; the letter I happen to press will pop-up in response to my tap, and in the suggestive word bar above, it will start showing me the possible word combinations possible based on the sequence of the letters I type, but nowhere do I actually SEE on the SCREEN/message bar/etc. any letters or characters popping up. this issue too, will happen out of nowhere and will last about 15~20 minutes as well. usually what fixes the problem (as annoying as it is) is if I shut down/turn on, then reboot the phone a couple of times to get the keyboard to actually start working again. but there MUST be an easier method to fix this (and all my other issues) !
c) the stock camera app; this issue actually started occurring within days - just under a week of actually getting the shipment of the phone to my place. I was testing out the camera functions, the usual, then suddenly, I would get booted out of the app, and a message saying "The Camera cannot be used at this time" will pop-up as a result. (although, what was even STRANGER, was for a while, (for about 2-3 days) I was receiving a totally different message that didn't even make any SENSE: it said something along the lines of "the camera could not be connected to the device at this time" or "the camera has been disconnected from the device"... i don't even know HOW a camera can "disconnect" itself from the phone, but apparently it CAN.) with this issue, there was absolutely NOTHING I could do to start making it work again. it was non-functional for three, four days straight (no word of a lie) then just for the hell of it, I decided to open the camera app again, and boom, it was working. that didn't last long, though... then suddenly after opening the camera, there would be a prolonged black screen on the phone that wouldn't go away, and I couldn't select any options whatsoever... then when the camera finally started "working", i tried taking a picture - i thought that it would work, since nothing was indicative of it NOT working... but alas, such was not the case. when i went into gallery, to browse through the photos I had taken, they were not there at all, and the photos i had thought were taken weren't actually taken at all.
Asides from that, and some occasional (frequent) crashes while using the phone, I'm not feeling too frustrated by it. (I guess I just have an effin'-load of patience.) Still, I would greatly appreciate any thoughts or suggestions about this dilemma of mine, or providing me the key to all of the answers to these stupid bugs.
Thanks for all those who took the time to read my lengthy post. :fingers-crossed:
-- MK.
Now this doesn't happen all the time every time, but usually around a notification and the screen is off, I go to hit a button to turn on the phone and it doesn't respond but the touch-keys are backlit. If Always-on Display is on, the screen is black regardless, not even showing the time or notifications. The only fix is waiting ~10 seconds for the phone to respond, which in some cases can be the difference between a missed call.
Now, seeing Always On Display off like that while it should be on made me think back to when I saw some sort of Nougat optimization setting that allowed me to select Always On Display, and as far as I remember, I did. That makes me think this process is killing AoD and it is taking that long to start back up, where the phone won't unlock until AoD (is back on and) can confirm that it's trying to wake up out of that state.
However, I don't believe this is the issue. I have turned off AoD and the issue still happened directly afterward, after a Messenger notification. This is stock firmware, however it is not factory firmware. I believe I downloaded it from Sam-Mobile, and they had the 7.0 Nougat upgrade that I would have gotten OTA with the factory firmware anyway.
Somehow I don't think it's the flashed firmware that is the problem, however please let me know if that's a possibility.
While the phone (or whatever) is hanging, I can still hold down the power button and I will feel haptic feedback as if the power menu has opened, and when the phone responds the power menu will be open, so the phone does still receive input. It just doesn't seem to act upon it or wake the screen properly. Is this perhaps merely a known Nougat bug or is it a glitch with my flashed stock firmware?
I'm sorry I don't have much more information. I do have Greenify, but I don't think that can or is set to disrupt anything that would affect the phone waking, or that would hang the OS, homescreen or whatever it is.
I haven't done other troubleshooting because I don't know what direction to attack this from, and that is why I have come here.
Help please!
Thanks in advance. :good:
UPDATE: It seems to happen directly after my screen shuts off from being on. So, if a notification wakes my phone but I don't interact with it in time and the screen goes off, when I press the power button it won't respond for ~10-15s. That's all I've really noticed... Anyone else have this problem??
BUMP.
Also, the same thing happens if I press the power button on my phone (by accident) and then go to turn it back on almost immediately - it won't respond for a while.
Cleared cache from recovery?
Got any settings enabled like "Keep screen off" which stops the screen coming on in your pocket, try disabling it in case that's causing it
Different gestures, disable them all in case they're messing with it
Last resort, factory reset
*Detection* said:
Cleared cache from recovery?
Got any settings enabled like "Keep screen off" which stops the screen coming on in your pocket, try disabling it in case that's causing it
Different gestures, disable them all in case they're messing with it
Last resort, factory reset
Click to expand...
Click to collapse
Won't be factory resetting unless I plan to root or something. I'll fiddle with the keep screen off setting that I do have on, and I highly doubt gestures would affect it but regardless I haven't enabled or used any. Thanks for the reply.
So the "Keep screen off" setting didn't affect anything. I turned Always On Display back on and I see the same issues. However, now sometimes I notice when I lock my screen or it shuts off, sometimes the AOD will appear and then quickly disappear, and stay in this hanging state for 10-15s. Then, if I haven't touched it during that time, the AOD will reappear. Any ideas? :/
So nobody else has this issue? This is still a problem, even if I press the power button and sometimes I'll want to turn it back on again as I just remember something to do before putting the phone away, it hangs on black for too long to be useful in that moment. The only potential solution is a factory reset?
Even if I lock the screen... If I try to turn it back on too soon, and I think it's specific timing... I have to wait 10-20 seconds. Sounds and vibrations still work.
UPDATE: This is still an issue. I've noticed a few more things, it does really seem like timing and as if there's some function in my phone literally not allowing me to turn on my screen - and I have never timed it but I think pressing buttons (power button) makes it take longer before it will respond again.
Kilva said:
UPDATE: This is still an issue. I've noticed a few more things, it does really seem like timing and as if there's some function in my phone literally not allowing me to turn on my screen - and I have never timed it but I think pressing buttons (power button) makes it take longer before it will respond again.
Click to expand...
Click to collapse
This happens for me also as a point of interest.
I am hoping that O solves it, since the monthly updates have never helped.
I haven't had this happen since upgrading to Oreo a week ago, so far so good!
Situation: Samsung Galaxy J7 Crown. Never messed with. USB Debugging not enabled No special permissions (no ADB). I am able to access the Android Recovery screen. Obviously wipe cache partition didn't help, nor Lacking storage booting. Other than the Recovery and download screen: I get the Power/Restart icons when booted normally. Reset works, but power doesn't turn the phone off. No phone calls, Yes notifications. Camera from lock screen comes on (triple click on home button) and touch screen works.
I've tried to trace out the lock pattern in the hopes its still working outside this specific situation. No indication that it is.
All i want is a few sentimental pictures. Although after an entire day of frustration, finding out that the only thing that works is the camera is kinda funny and ironic.
Ive looked on XDA forums, but I'm having no luck w/ exact situation, although I'm sure someone has been in the same situation or similar enough.
Spent all day looking at options (Odin?) and nothing looks like it would work out for me.
Knowing the camera works, makes me hopeful that a mirror would work? No reaction to lock screen pattern makes me think not.
Additional (maybe irrelevant) info. Shows up on home WiFi while Find My Mobile said it was offline (makes sense with Notifications/no calls)
Any advice? Just point me in the right direction if there is one.
If not i hope you appreciate the Irony here. Thanks
(I used to be not so bad tech support, but haven't been keeping up as of late, and today was a painful reminder. Take pity on me.)
Black Screen Except Camera - Galaxy J7 Crown
Hey there anick22! I was so glad to see a search result with something referencing the camera working, on an otherwise completely black screen! I was super bummed to see that noone had replied to your plea for help with this insane problem!! I hope you found a solution by now!!
My 2 month old Galaxy J7 Crown suddenly went black on me one day, and it didn't happen as a result of a drop, or spill, or any other damage. I don't recall having put any new or different apps on it, recently, either.
The triple click of the Home button does open the camera, and the screen lights right up, perfectly. It takes it's usual beautiful pics, and I'm able to use all of the camera functions. I'm even able to view any photos I took during that particular session, buy not any prior pics, because I'm unable to unlock the phone.
"Hey Google!!" also reacts, and will display the result of any question that I may ask it, but I'm unable to go into the answers, without the ability to unlock my phone.
I have been able to get the phone into safe mode, while attempting to power it off, by pressing the power button, and then tapping on "power off" (although this hasn't worked every time I've tried). While in safe mode, "safe mode" is displayed in the bottom left hand corner, but nothing else appears on the screen.
Upon powering up the phone, all of the normal things happen. It shows "Samsung" and goes on to the blue screen to show the "Trac Fone" logo, but once the phone is booted up, the screen is black!!
PLEASE tell me that you were able to find a solution to this!!! I went and purchased a new Moto G7, (since I had a Droid Turbo 2 in the past, and it was amazing!!), and I'm beyond ready to get back to my J7 Crown!! PLEASE HELP!!
Thanks so much!!!
By the way, I'm a newbie here, as If you couldn't tell!!
Couldn't find any similar topic except in forums for s10+, OnePlus and other phones. Sorry if I missed anything.
As in the subject, after unlocking, approximately half of the screen flickers black and goes to the home screen. It takes less than a second. Always top half, bottom half shows home screen right after unlock. This does not happen on each unlock, but also, there is no pattern - it can be after 5 or 30 unlocks, it can be after 5 minutes or 10 hours of not using the phone. It started mid-July and not only annoys but is starting to worry me. Solutions from other threads didn't help. For example:
Fingerprint sensor problem - I don't use it, I have pin lock.
Samsung Pay issue - I don't even have it available, so, don't use it either .
Animations - setting them off did not help.
I cannot guess anymore what would be the cause, if it's some app which wakes up after unlock or what else. The only thing I've changed (except updating apps) was adding another sim card, but my tiny little brain cannot find connection. I didn't test removing it as I need this sim active and don't have backup phone right now. Also, I would really like to avoid resetting the phone...
Did you experienced anything similar?
Thanks a lot for any help or suggestion.
are using Samsung or some third party launcher. Did you wipe cache? Latest firmware updates?
Yes, I did both, firmware update and cache wiping, no change. I'm using stock launcher.
did you try in safe mode to exclude some app causing it
Yes, I tried safe mode without success.
i would take it to Samsung repair centre if pos
Thanks for trying and all the steps. There's nothing like that where I live, neither any advisory place except for hotline. I can drop it at their service but will need to wipe it down before, which I keep as the last resort. I'll keep waiting for another firmware update and if nothing changes then I'm willing to do the hard reset. I just hope it's not a symptom of some virus - I'm trying to be most careful, scanning device periodically, didn't root, so I naively count on being safe...
i don't think it's virus. fingers crossed it's just software issue
hi again, just to let you know, I think I know what was causing this flickering and now I feel silly . Home screen rotation. I had this option turned on, and it's possible that sometimes, when I put my phone on the table, home screen rotates to horizontal position. Of course it locks after few seconds. I've noticed it completely accidentally, because one time, when screen flickered black there was slow-motion rotation animation in the background (which I've never seen before). That's why flickering was completely random to me, not connected to any type of notification whatsoever. Well, it's not, it has a pattern . I've checked it plenty of times and each time I lock my phone with home screen in horizontal view, but unlock in vertical, half of the screen is flickering black. That's it, at least I believe it must be this, because it happens each time and never when I lock my screen in vertical position.
Once again thanks for all the help!