Need to recover photos from phone - dead Galaxy S6 - Galaxy S6 Q&A, Help & Troubleshooting

Hey guys, in a little bit of a dilemma.
My s6, for some reason, cannot pass the flashing "Samsung" logo when booting it up. I have not rooted this phone, nor have I installed a custom recovery or rom. This phone is stock as it gets.
And I need to recover the photos off the phone. Issue is, I thought it would be simple as going into recovery mode and doing adb pull/sdcard/DCIM/Camera or something like that.
BUT I do not have USB debugging enabled!!! Never even turned on developer settings.
I tried to get into bootloader and use fastboot, but fastboot devices shows up with nothing. adb commands do not work, except when I press "install update from ADB", then only the very basic ADB commands work such as adb reboot, adb sideload etc.
So I am not sure what to do from here. Fastboot is not working (I have installed the Samsung drivers from the official webpage, but I haven't restarted my computer so i will try that).
Please help me to recover these photos :crying::crying::crying:

Hi,
If Download mode is working, flash TWRP recovery with Odin.
Go to Mount, select Data partition > Enable MTP and access files from PC.
Recover your data, then flash fresh new ROM https://forum.xda-developers.com/galaxy-s6/general/guide-tutorial-howto-samsung-galaxy-s6-t4108425

Related

[Q] Nexus s 4g locked up

Okay, first of all I know, I'm a total noob. I have followed these forums a long time and have successfully rooted a few phones. One of which was my nexus s 4g. I was trying to unroot the phone so I could get ics. This is when I ran into problems and right now I just want to be able to get my phone working again. Right now I am stuck on the Miui boot up screen and no matter how long I wait it stays on that screen. If I do a battery pull and hold down power and vol up I can get into the bootloader screen with the information as follows: fastboot mode, product name-Herring, HW Version Rev 34, Bootloader version-D720SPAKE1, Baseband version-D720SPAKE1, Carrier info, SPR, serial number-37308B81276A00EC, Lock State-locked. Then the different options I can choose are reboot bootloader, reboot, recovery, power off. If I choose reboot, it takes me back to the mius screen and stays there. If I choose recovery, I get the triangle with the exclamation point. I then hold power and up volume again and I get a screen that says Android system recovery <3e> with reboot system now, apply update from sd card wipe data/factory reset and wipe cache partition. I have tried all of these as well with no luck. When I go to apply update from sd card I get matrix-cfs_v15.5 zip, root.zip, update.zip and then what looks like apps such as Alarms/, Android/,MIUI?, etc. If I try to select any of the first ones such as matrix-cfs_v15.5 zip, I get Install /sdcard... , finding update package..., opening update package..., verifying update package..., E.signature verification failed, Installation aborted. Then it gives me the system recovery options again. Any help would be appreciated.
Did you try ADB fastboot method?
Not sure how to try that
I tried doing the adb, followed all directions and installed and when I go to the command prompt and type in anything, such as, adb reboot bootloader I get, adb is not recognized as an internal or external command, operable program or batch file.
ok I got that working now but when I type adb devices and press enter I get a message saying List of devices attached and then it doesn't show anything and I get the command prompt again saying:c:\android\android-sdk\platform-tools>
also since the phone is stuck in either the miui screen or bootloader I can't get into it to put it in usb debugging mode. I am trying on my own to get this going and am stuck any and all help would be very much appreciated.
TerryUK98 said:
Lock State-locked.
Click to expand...
Click to collapse
I think that means you have a locked bootloader.
And from what you're telling, I believe you have stock recovery.
Also, when you're in fastboot mode, I don't think adb commands apply. Use fastboot commands instead (i.e. fastboot devices).
Search for guides showing you how to install and use fastboot.
I did fastboot as well and the problem I think I am having is it's not recognizing my phone because usb debugging wasn't turned on before it locked up. How would I get it to recognize my phone or download an img to my phone if it is not being recognized. Sorry if this is a stupid question.
You don't need usb debugging in fastboot mode.
You either:
1. Don't have drivers installed.
2. Don't have fastboot installed correctly.
You really need to read a guide or two, through and thoroughly.
Bc it sounds like you have no clues.
Yeah dude. Take a step back and go over what you have installed and where you installed it.Yes, fastboot commands start with fastboot instead of adb. And you're on stock recovery.
Thanks for the answer that I don't need usb debugging in fastboot mode, I wasn't sure of that. I have downloaded and installed my drivers multiple times and when I use the device manager to update drivers it says I have the latest drivers installed already. Whenever I do fastboot commands I will type in fastboot devices and shouldn't my device serial number come up? It just gives me the line c:\android\android-sdk\platform-tools>
And is waiting on me to type a command in. And yes I have been looking at guides all night. I appreciate any help you guys might have and remember we were all noobs at one time.
The zip in this tutorial should help.
It has adb, fastboot, and the drivers needed.
And unlock the bootloader because it is locked.
Finally got it, I had everything downloaded that I needed already, but looking at different forums, etc, it seemed like everyone named it something different. So I just used the one link you gave me and did it exactly the same way and it worked. Thanks so much! and again thanks for your patience.

Device stuck in Bootloop | Can Access Fastboot | Commands don't work

My Oneplus One - 64GB was running LiquidSmooth's Alpha ROM.
I hadn't used the phone in like a month. A couple of days ago i thought there'd be an updated version so i just downloaded a later version. I think I flashed the 01-22 Build.
I did not do a full wipe however. (I realize now that It would have been a good idea to do a full wipe before the flash. :s )
I assumed that since the base of the ROM was the same lollipop, all I had to do was wipe cache/dalvik and flash the update.
Installation proceeded as usual and I wiped cache/dalvik(I'm never sure when to do this so i do it before and after install) once more and then Reboot System.
But the phone went on a bootloop for like 10minutes or so.
I tried to get into Recovery but it just wouldn't. It would just show the 1+ Logo and Powered by android screen and then turn off..
I did however manage to get into the fastboot mode by pressing power +vol up.
Now the problem is, the device doesn't show up in the command prompt when i type
Code:
fastboot devices
I uninstalled all the usb drivers from my pc.
Installed the Universal ADB drivers from kouch's site but still no progress..
Device manager still shows the phone as an unknown device.
What am I doing wrong? What can i do to get the phone to be recognized so I can flash the recovery and flash a new ROM?
It's related of firmware change. After 01.17.2015 you must flash the latest CM12 rom and then flash the rom you want.
That's a known "issue". Hope it helps.
Problem is:
1. I no longer have a working recovery(can't boot into recovery).
2. Rom doesn't boot, stuck in a bootloop.
3. Can get into fastboot mode, but pc doesn't recognize device and it doesn't show up when i type "fastboot devices".
I've already installed "Universal ADB Drivers from here -> http://www.koushikdutta.com/post/universal-adb-driver
What can i do to be able to access phone via fastboot?
Should i remove these drivers and try another driver? If so, which other driver should i install and test with?
I don't have any critical data on the phone, I just want to get it working again so my family members can decide who wants the phone.
thetearer said:
Problem is:
1. I no longer have a working recovery(can't boot into recovery).
2. Rom doesn't boot, stuck in a bootloop.
3. Can get into fastboot mode, but pc doesn't recognize device and it doesn't show up when i type "fastboot devices".
I've already installed "Universal ADB Drivers from here -> http://www.koushikdutta.com/post/universal-adb-driver
What can i do to be able to access phone via fastboot?
Should i remove these drivers and try another driver? If so, which other driver should i install and test with?
I don't have any critical data on the phone, I just want to get it working again so my family members can decide who wants the phone.
Click to expand...
Click to collapse
Uninstall all drivers, reboot PC, install those universal drivers again, reboot PC, connect phone in fastboot mode, try fastboot again.
timmaaa said:
Uninstall all drivers, reboot PC, install those universal drivers again, reboot PC, connect phone in fastboot mode, try fastboot again.
Click to expand...
Click to collapse
That's the order I did stuff in last time I believe. I'll try it again and report back

Recovering internal storage on Soft Bricked Sprint S5

stock, non-rooted Android 5.0
Phone is soft bricked, turns on and freezes on the yellow Sprint splash screen.
I need to recover some files on internal storage.
I know that I could install ADB and use the adb pull command to transfer files to a PC, but I am under the impression that USB debugging needed to be turned on, it is not.
Other options? Thank you.
Actually, it turns out that usb debugging was enabled.
while stuck in the bootloop at the sprint screen I use adb.exe with command prompt:
adb devices
device is recognized
adb pull /sdcard c:/recovered_files
"device unauthorized"
have to figure out how to get around the authorization
Also tried to flash a custom recovery (Philz and TWRP) Odin says it was successful every time, then it boots into and sticks at the Sprint screen. I reboot (remove battery) and it's still the stock recovery
Edit: fixed it. Learned that "install-recovery.sh" resets the recovery at each OS boot, so just needed to turn off "auto-reboot" in Odin. Once I had Philz recovery installed, used adb to pull all the files I needed.

Completely stock OnePlus One stuck in bootloop after latest CM OTA update

Hi everyone,
I'm hoping you can help me. I've had a OnePlus One since August 2014, completely stock. Never modded it, never 'flashed' anything, never installed anything outside of the Google Play Store. Always installed the official OTA updates as they pop up on the phone itself. Basically a reeeeealllly boring android user!
So Thursday morning (09/06/2016) I got a notification that a system update was downloaded and ready to install. Clicked install, the process began, phone rebooted as per usual. However, on the install progress screen (the green android with the spinning cogs), about one third of the way through the phone freezes. About 20 seconds later the phone reboots itself and then tries to install the update again. Freezes. Reboots. Tries to install. Freezes. Reboots. Tries to install.... I think you get the idea. It was doing this for a couple of hours before I checked it.
I'm moderately tech-savvy but never really got involved with android modding, rooting or flashing. So I'm a bit confused as to why my completely stock phone is stuck in a bootloop after installing an official CyanogenMod OTA update. The current status of my phone is that I can only boot into Fastboot mode via VolUp + Power. I can get my computer to detect my phone in Fastboot mode, however it informs me that my bootloader is locked. Attempting to boot into recovery mode via VolDown + Power just starts the update install and enters the bootloop.
I've done some research in to flashing a recovery image or manually applying the OTA update. One problem I've noticed is that I have absolutely NO idea what version of Android / CM my device was at before the update, and I have NO idea what version it was trying to update to. I do know that it was some version of Marshmallow before it broke. I've had no issues with the phone before this, aside the occasional self-reboot.
I REALLY want to keep all my data (pictures, contacts etc.) and am very nervous about actually doing anything because I have very little idea as to what I'm really doing.
Can anyone offer any advice on how to get my phone to boot/update/recover through Fastboot with a locked bootloader and without losing any data?
Thanks,
Stormin'
AKA the "HOW DO I PLAY BOOM BEACH NOW?!" guy
Edit: I solved my issue. It might work for you too, permalink to my post (#9) below: http://forum.xda-developers.com/showpost.php?p=67278091&postcount=9
Are you able to get into recovery mode? If so, you should be able to just flash a new ROM. Sideload one using the adb push command, wipe your data (this will clear settings, apps, etc. DO NOT SELECT SD CARD - that will wipe your personal files including your photos). Then install. Hopefully it should all work fine.
If you can't access the recovery can you access the bootloader sceen (the one with the big green bugdroid)? Then I'd suggest using Fastboot to install a new recovery. Then try the above.
If you can't even get to that stage you're screwed, just like me (unless anyone has any ideas). I've had soft bricks many times before but today I can't even get to the bootloader screen. ADB says the phone is offline. The screen is back and flickers on for a split second every now and then. Bloody CM Updater.
As IBM9001 has said, if you can get into recovery - even being stock - you can still clear your cache - don't do a full factory reset, just the cache, this may help, but even if it doesn't it still rules out one option.
I can't access recovery mode, using the key combo it just boots straight into the installer.
I've got a support ticket open with OnePlus and a scheduled remote assistance tomorrow. However from the preparational email it looks like they are going to factory reset the phone and then clean install CM. They've instructed me to make sure that all my files are backed up... I assume this means I will lose them.
Is there ANY way just to access or pull the photos off my phone? That's the most important bit. Dropbox hit its storage limit at the beginning of 2015 and I refused to pay, so now I have 18 months worth of pictures that I have no other copies of on death row
The only thing I can access is Fastboot...
Edit:
ibm9001 said:
If you can't access the recovery can you access the bootloader sceen (the one with the big green bugdroid)? Then I'd suggest using Fastboot to install a new recovery.
Click to expand...
Click to collapse
I can boot into Fastboot mode, and plugging my phone into my PC works i.e. it is recognised. I have the fastboot .exe and USB drivers, and can issue commands to my phone through cmd such as
Code:
fastboot reboot-bootloader
which works.
How do I use a recovery .img through Fastboot? or can I pull the contents of the sd card through Fastboot?
Hey mate i had same problem with my friends phone. But in that case i was able to open recovery mode.. So if you can do that just download any full zip of opo.. Like cm12.1 or cm13. Then flash it without clearing data.. So will not loose amything not even a single application..
I did that by using adb sideload just google it how to use it. And for that download full android sdk toollit and then download only fastboot and adb domt download whole studio. Because somete old version of adb and minifastboot will not work on adb sideload... So good luck with that..
Hi guys,
I have the same issue!
If I flash a new recovery from fast boot will I lose my data on sdcard?
Thanks.
Sent from my iPad using Tapatalk
masterjigar said:
Hey mate i had same problem with my friends phone. But in that case i was able to open recovery mode.. So if you can do that just download any full zip of opo.. Like cm12.1 or cm13. Then flash it without clearing data.. So will not loose amything not even a single application..
I did that by using adb sideload just google it how to use it. And for that download full android sdk toollit and then download only fastboot and adb domt download whole studio. Because somete old version of adb and minifastboot will not work on adb sideload... So good luck with that..
Click to expand...
Click to collapse
I cannot boot into recovery mode, unfortunately
masterjigar said:
Hey mate i had same problem with my friends phone. But in that case i was able to open recovery mode.. So if you can do that just download any full zip of opo.. Like cm12.1 or cm13. Then flash it without clearing data.. So will not loose amything not even a single application..
I did that by using adb sideload just google it how to use it. And for that download full android sdk toollit and then download only fastboot and adb domt download whole studio. Because somete old version of adb and minifastboot will not work on adb sideload... So good luck with that..
Click to expand...
Click to collapse
I'm currently having a very similar issue, but my phone completed the update. It's just stuck in a reboot/"optimizing apps" loop. I can boot into recovery and I tried to clear cache, but It's still just optimizing apps then rebooting and optimizing again over and over. Do you think your suggestion would help me too?
Wooooo, I've fixed it! I don't know why what I did fixed the issue (probably bypassed something) but my phone is up and running again! First thing I'm doing is making a freakin' backup!
So I was just trying everything in desperation. So that others can attempt to fix the same problem, here's what I did:
1. State of phone was either boots normally and crashes when installing update, or boots into fastboot. Would NOT boot into recovery!
2. Booted into fastboot using key combo (hold Volume Up, then Power Button)
3. Attached phone to computer via data usb lead
4. Started up cmd console, used command "fastboot devices" to check that device was recognised (note you need the fastboot files and USB drivers etc., Google it if you're not sure)
5. Used command "fastboot continue" to continue with 'autoboot'. This rebooted my phone but skipped the installer and went to the 'optimising apps' stage. Left phone alone for a couple of hours but it got stuck in another bootloop optimising apps, rebooting, optimising apps and so on.
6. Turned phone off, then booted normally with just the power button. This started the update install again except it didn't crash, and completed the update install. Then it optimised the apps again (albeit with a different total app count) and once finished, phone starts up normally.
Thanks for all the suggestions everyone! Happy to have my phone back. Now to go through the half-dozen or so voicemails I've collected over these last few days... great.
Hi guys,
@stormin, congrats!
@masterjigar, so you didn't lose the data like photos etc. doing so?
I can boot to recovery, but can't connect by PC to it.
In fast boot mode my PC sees it as well as in dab sideload mode.
I haven't the boot loader unlocked then I have to do it first, right?
But cyanogen site says that unlocking the boot loader will wipe all the device data.
Is there any way get the photos and other files back?
Thanks.
From the FAQ:
Q4a: Can I flash ROMs or SuperSU or anything else with the stock recovery?
No, the stock recovery can only flash zips that are signed by CM, this means official updates only. You need a custom recovery to flash anything else.​
Click to expand...
Click to collapse
Does it mean I can flash an official CM firmware without unlocking the boot loader?
Thanks.
hibernick said:
Hi guys,
@stormin, congrats!
@masterjigar, so you didn't lose the data like photos etc. doing so?
I can boot to recovery, but can't connect by PC to it.
In fast boot mode my PC sees it as well as in dab sideload mode.
I haven't the boot loader unlocked then I have to do it first, right?
But cyanogen site says that unlocking the boot loader will wipe all the device data.
Is there any way get the photos and other files back?
Thanks.
Click to expand...
Click to collapse
That's what adb sideload is all about. It will give you temporary adb access (which is always after unlocking bootloader and root). So you can also flash xip via sideload. Without losing data and media..
Same problem, Also PC not detecting my phone
Hey Guys, I am Stuck at the same thing at Bootloop. But to do anything further I need to connect my phone to the PC. I haven't been able to connect my phone to PC since the time I have got the phone. I tried all available drivers and even tried different cables. I dont know what has been left out to try.
If any one has a working driver pls share the link. Its been three days now that my phone is dead.
Pls help!!
Thanks in advance.
masterjigar said:
That's what adb sideload is all about. It will give you temporary adb access (which is always after unlocking bootloader and root). So you can also flash xip via sideload. Without losing data and media..
Click to expand...
Click to collapse
can I flash this cm-13.1-ZNH2KAS1KN-bacon-boot-debuggable-b19ebe021f.img with the sideload and get adb working over usb?
Thanks
hibernick said:
can I flash this cm-13.1-ZNH2KAS1KN-bacon-boot-debuggable-b19ebe021f.img with the sideload and get adb working over usb?
Thanks
Click to expand...
Click to collapse
You can't adb sideload .img or a partition.
You have to use fastboot.
Code:
fastboot flash boot boot_img_name.img
or
Code:
fastboot boot boot_img_name.img
saurav007 said:
You can't adb sideload .img or a partition. You have to use fastboot.
Click to expand...
Click to collapse
Yes but then I have to unlock my bootloader first. And unlocking bootloader erase all the user files....
Is there other way to to run cm-13.1-ZNH2KAS1KN-bacon-boot-debuggable-b19ebe021f.img on the devise?

TWRP can't flash .zip's on my new factory encrypted device, how can I still root it?

Hi,
Yesterday my WileyFox Spark+ came in, which is still equipped with COS13.0.1, based on Android 6.0.1.
When I tried rooting the phone, I got stuck at the point of using TWRP for flashing SuperSU.zip.
Until then, I had succesfully followed the following process:
-Enabled 'OEM Bootloader allowed to be unlocked' in Developer Options
-Installed USB drivers and such on PC
-Enabled USB debugging, apps from unknown sources, ADB install unsigned apps allowed etc.
-Unlocked bootloader like this in CMD:
fastboot devices (my phone showed up)
fastboot flashing unlock
I pressed volume up button (yes)
I selected boot mode fastboot
-Flashed TWRP Recovery to phone like this in CMD:
fastboot flash recovery twrp3100.img
-I booted into TWRP recovery
A lot of folders and some files were present there, but almost all folders were 'empty'. I couldn't reach my SC-Card with SuperSU.zip on it.
TWRP even said no OS was installed when I wanted to reboot to retry.
I was confused for a while, only to discover the OS was still there after booting into System.
I tried to flash SuperSU from ADB, but that also didn't work. I issued the following commands in CMD:
adb reboot recovery
(ticked adb sideload in TWRP +wipe dalvik & cache)
adb sideload supersu279.zip
TWRP said it executed succesfully, but failed to access /data and /cache.
It was at this point that I discovered the phone was encrypted already from the box. I had never considered this as an option.
It's weird though, because I have heard that flashing SuperSU from ADB should work even with an encrypted phone.
Now the interwebs and WileyFox themselves say Encryption is disabled when you factory reset the phone. So I did that, but it just booted into TWRP with the same circumstances.
Few folders, almost all empty. SD-card not visible.
I tried sideloading SuperSU again, but without result.
Any idea how i should progress further? 'Cause I have run out of ideas..
Is it possible to flash SuperSU via fastboot or anything?
I have found a LineageOS 13 ROM for my phone, but it's a .zip so I don't think I can use it.
Anyway, any help would be greatly appreciated!
Cheers.
NB: I don't care about encryption, i'd rather have it gone, but whatever option is best for rooting this thing will work fine for me.

Categories

Resources