Hello
I got myself a shiny new TyTN. So far (coming from Blue Angel, then Universal), I'm very impressed with the device. There's only one slight nuisance: I don't receive text notifications for new voicemails anymore. I just spent about half an hour with my operator's technical (competent, by the way) support trying to sort this out.
They told me these notifications were a special category of text messages; say I have one voicemail waiting for me - I get a text message "You have 1 new voice mail in your voicemail box". If I don't listen to it and I get a second, the network only sends an update telling me "You have 2 new voice mails in your voicemail box" etc. I guess this works the same in other countries as well.
Support did a trace and they saw that the notification not only went out, but was acknowledged by my device after between 8 and 40 seconds. Still, my device doesn't show the message. Is there any tool I can use to purge the text message cache on my SIM card (support told me the messages were stored on the SIM)? Or is it possible HTC f***ed up and implemented this feature wrong, so I would have to wait for a firmware update?
@Fermin
I own an Orange device (SPV M3000). When I receive a notification about voicemails it shows up like an SMS message.
I had a look on the WorldWideWeb and found some information for you
1---
I had the same problem today. I was notified of the voicemail and I checked it. Erased the voicemail and the notification still remained. For the life of me i couldn't get it to go away. I tried to dismiss it like 20 times and nothing...finally I had to call my own phone from work leave a test voicemail and check it again. Erased it again and it went away.
---
2---
Try this:- phone>menu>options>services. You should see an array of listings including "Voice Mail and Text Messaging".
Highlight this and then >get settings.
You should have a number in the 'Text messages service center' box.
If you don't - it's a quick call to your provider.
---
Hope it can help you out!
Let me know if it doesn't.
Wondering, did you perform a hard reset to see if that fixes the problem?
Why do you want to receive a text message when you get a voicemail? The device supports the protocol that delivers a 'spool' icon to the phone when a vociemeial is waitign to be received. This icon is directly linked to the voicemail, meanign that it cannot be manually deleted by the phone user. When you have listened to the voicemail, the icon disappears. Great! That is as it should be. I am aware that not all networks use this systme but i have never understood why not. It is the most reliable method of knowign that you have unheard vociemails.
I have very occasionally had the problem that the icon wouldnt disappear after listenign to the voicemail. I found that if i rang the voicemail again, that often cleared the icon. Failing that, if a new voicemail comes in & is then listened to, that will generally clear the icon at last.
I used to use a network that didnt support this icon, & so i had to rely on either the phine ringing me to tell me that i had a vociemail (if i can;t answer the original call, how on earth can i answer anither call to tell me that i have a voicemial!!) or getting a text message. The problems with the text message method of notification is that (i) i have to opne & read the SMS to discover that it isnt really a text, but a voicemail, and (ii) if i delete this sms but then get interupted before i call my voicemail, then i no longer have a reminder to check my vociemail and (iii) if i listen to the vociemail before delteign the sms and then get interupted before deletign the SMS, i still have an sms tellign me that i have unheard vociemail, even though i have already listened to it!
For all these reasons, i have always thought the best method is the spearte notification 'spool' icon, as i can immeidately see that i have voicemail, as opposed to unread sms & can just press the icon on the home page to dial my voicemail.
If anyone prefers the alternative methods, please explain how they are better than this.
If you are on Orange in the UK, the numbers in the "Voice Mail and Text Messaging" menu should be:
SMS Centre: +447973100973
Voicemail: +447973100123
BTW I'm still using the Magician (Orange SPV M500), but i asume that the Hermes/TyTN works the same way.
Does anyone know when Orange will brign out the Hermes? I heard they were brandign it as M3100.
<snip> Does anyone know when Orange will brign out the Hermes? I heard they were brandign it as M3100.
Click to expand...
Click to collapse
They said july to me last week.
cc said:
Why do you want to receive a text message when you get a voicemail? The device supports the protocol that delivers a 'spool' icon to the phone when a vociemeial is waitign to be received. This icon is directly linked to the voicemail, meanign that it cannot be manually deleted by the phone user. When you have listened to the voicemail, the icon disappears. Great! That is as it should be. I am aware that not all networks use this systme but i have never understood why not. It is the most reliable method of knowign that you have unheard vociemails.
I have very occasionally had the problem that the icon wouldnt disappear after listenign to the voicemail. I found that if i rang the voicemail again, that often cleared the icon. Failing that, if a new voicemail comes in & is then listened to, that will generally clear the icon at last.
I used to use a network that didnt support this icon, & so i had to rely on either the phine ringing me to tell me that i had a vociemail (if i can;t answer the original call, how on earth can i answer anither call to tell me that i have a voicemial!!) or getting a text message. The problems with the text message method of notification is that (i) i have to opne & read the SMS to discover that it isnt really a text, but a voicemail, and (ii) if i delete this sms but then get interupted before i call my voicemail, then i no longer have a reminder to check my vociemail and (iii) if i listen to the vociemail before delteign the sms and then get interupted before deletign the SMS, i still have an sms tellign me that i have unheard vociemail, even though i have already listened to it!
For all these reasons, i have always thought the best method is the spearte notification 'spool' icon, as i can immeidately see that i have voicemail, as opposed to unread sms & can just press the icon on the home page to dial my voicemail.
If anyone prefers the alternative methods, please explain how they are better than this.
If you are on Orange in the UK, the numbers in the "Voice Mail and Text Messaging" menu should be:
SMS Centre: +447973100973
Voicemail: +447973100123
BTW I'm still using the Magician (Orange SPV M500), but i asume that the Hermes/TyTN works the same way.
Does anyone know when Orange will brign out the Hermes? I heard they were brandign it as M3100.
Click to expand...
Click to collapse
I've never seen that spool icon before, where would it be located? As far as I know, my operator does only support text messages notification :-(
I checked the settings; SMS Centre and Voicemail are configured as they should be, and I even changed them to something else and then back to the correct settings just to be sure. Everything else concerning text messages works, so I guess the settings are correct.
If I put the phone near my computer's speakers when a text message about a new voice mail should come in, I hear the "mobile blues" in the speaker, so I'd say the support specialist was telling me the truth when she said a trace showed that not only was the message being sent out, but that my phone even acknowledged reception.
I'm somehow stuck... but thanks for your help. Guess it's either start hunting for registry settings, or start hoping for a new ROM release
There are some strange things with the latest ROM that HTC produces.. ..I now about a Prohet problem that send an SMS multiple times, or even recieves it multiple times..
Will keep my eyes open for a solution for your problem!
Did you try the Hard Reset option?
It seems like the same problem I had on my SPV C600 when I wanted to receive an vCard.. ..the phone would light up but that was it.. ..strange phenomenon
It may only be Orange that support this icon, but is a VERY useful feature & has been around for many years. I know that Vodafone & O2 in the UK do not have it, but i thoght that T-Mobile do. I dont understand why they dont all implement this feature. I wouldnt use a network that didnt use it!
The 'spool' icon looks a little like: o_o (it represents a tape reccorder!)
For some info on it, see:
http://discussions.nokia.co.uk/discussions/board/message?board.id=phones&message.id=2965
http://www.voip-info.org/wiki/view/Getting+MWI+on+Polycom+Phones+to+work+with+Asterisk
mccune said:
There are some strange things with the latest ROM that HTC produces.. ..I now about a Prohet problem that send an SMS multiple times, or even recieves it multiple times..
Will keep my eyes open for a solution for your problem!
Did you try the Hard Reset option?
It seems like the same problem I had on my SPV C600 when I wanted to receive an vCard.. ..the phone would light up but that was it.. ..strange phenomenon
Click to expand...
Click to collapse
Thanks for your help. Hard Reset is a last resort option - and I can't really see that this would be a solution, since the device is brand new and the feature never worked in the first place. I get about 3-4 voice mails per day, so I should have received them from the start. I just didn't notice they were missing until a day later - guess I was too preoccupied drooling all over the device :wink:
I have the same problem with my brand new TyTN and it seems that we're not alone. It definitely is a ROM bug.
I already reported the problem to HTC and hope we'll have a solution within days.
Hi guys,
Same problem with my new v1605 TyTN. Spent 4 calls now to Vodafone support and each time they tell me they can see the SMS being sent and that it is acknowledged by the device. However, I never receive any notification of the text message. If I switch the voicemail to use call-and-deliver it phones me within seconds of a voicemail being left.
I tried hard resets, vodafone tried resetting my voicemail - all to no avail.
So - am glad to hear others have this and think it is ROM related. Hope there is a fix soon...
Rich
Am tempted to call vodafone back and let them know....
I *did* call Vodafone to tell them and after some waiting I was told that the tekkies knew of the fault but the manufacturer had not given a fix date yet. They say that once the fix becomes available it will either be sent over air to the device (I find this hard to believe) or a download will become available through their website.
R
I have to say that it works fine with mine. I use the 242 version not 121 and with text and notify it works exactly as it should. Text and spool symbol arrive straight away and go when they should do.
ROM Version 120.161.3
Rom Date 06/06/06
Radio Version 1.03.06.00
Protocol Version 32.36.7010.01W
What is the 242 version, how do I switch from the 121 and what are the implications, if any?
R
EDIT - went to vodafone.net to sign up for this - got as far as 'Your security code will arrive as a text message' and of course - this never arrived. Must be some problem with service originated SMS messages to this handset....
I had the same problem with the Voicemail notification and have found this somewhere in the internet. I have tried it and it works for me.
HKEY_Current_USER\System\State\Messages\vmail\Line1\Unread\Count
the value is more than 1
Change the DWord value from more than 1 to 0 and the problem just disappeared.
Try it and see if it works for you.
Good luck!
Mine was already set to 0 Thanks anyway...
Still waiting for a fix....
Rich
ywilson said:
I had the same problem with the Voicemail notification and have found this somewhere in the internet. I have tried it and it works for me.
HKEY_Current_USER\System\State\Messages\vmail\Line1\Unread\Count
the value is more than 1
Change the DWord value from more than 1 to 0 and the problem just disappeared.
Try it and see if it works for you.
Good luck!
Click to expand...
Click to collapse
I dont have Count. I have
HKEY_Current_USER\System\State\Messages\vmail\Line1\Unread\
??????
mccune said:
@Fermin
I own an Orange device (SPV M3000). When I receive a notification about voicemails it shows up like an SMS message.
I had a look on the WorldWideWeb and found some information for you
1---
I had the same problem today. I was notified of the voicemail and I checked it. Erased the voicemail and the notification still remained. For the life of me i couldn't get it to go away. I tried to dismiss it like 20 times and nothing...finally I had to call my own phone from work leave a test voicemail and check it again. Erased it again and it went away.
---
2---
Try this:- phone>menu>options>services. You should see an array of listings including "Voice Mail and Text Messaging".
Highlight this and then >get settings.
You should have a number in the 'Text messages service center' box.
If you don't - it's a quick call to your provider.
---
Hope it can help you out!
Let me know if it doesn't.
Wondering, did you perform a hard reset to see if that fixes the problem?
Click to expand...
Click to collapse
On the O2 network you can change from Voicemail notification by SMS Text to the onscreen Spool / Tape icon by ringing the VM system on 901 and selecting the Mailbox Settings (option 4 I think) then selecting "onscreen notification" instead of "notification by Text" - option 3
Hope this helps.
ywilson said:
I had the same problem with the Voicemail notification and have found this somewhere in the internet. I have tried it and it works for me.
HKEY_Current_USER\System\State\Messages\vmail\Line1\Unread\Count
the value is more than 1
Change the DWord value from more than 1 to 0 and the problem just disappeared.
Try it and see if it works for you.
Good luck!
Click to expand...
Click to collapse
Great, it works for me too!
What i want is actually swtich OFF the cellular radio (remain only PDA function), nobody can call in but when my girlfriend play around with my phone, she won't know i OFF the phone! i think your should know why i'm doing this..
SO, if there any phone dialer than dont have this "Phone OFF" status showing? so that i can replace current dialer. i had use WM5, thats fine, no phone/network status showing, but dont tell me to downgrade to WM5..heh
OR, any good call blocker apps out there? i've been tried so many call blocker, dint actually works fine, call sometimes get thru because dialer keep calling and make the phone memory low...and caller will notice also we using call blocker blocking their call.
Please HELP!
Anyone can help?
Two or three times now its happened where if someone calls my phone and I miss the call, after they leave a voicemail I get notified of the voicemail, but then my phone starts ringing again instantly and the caller ID shows my own number. If I try to answer that "call" I get silence, then some random number dialing, then it disconnects. Any ideas?
The first time it happened I thought whoever had called just called right back but I missed that call as well. When I looked at my call log, it shows my own number as a missed call. It just happened now as I was sitting at my desk, I didnt answer because I was on my office phone, and just as I got the notification, I got another call from my own number. Seems odd to me...
Anyone else getting this ever?
~T.J.
EDIT: ARHD 3.6.7 and included kernel. Its happened on other versions of ARHD also however.
ive never had that issue due to my rom or hardware but i kno theres apps out there were someone can call you and itll show any # they want, including your own. If your rooted try a full wipe and fresh install otherwise someone can be messin with u
02CWRX said:
Two or three times now its happened where if someone calls my phone and I miss the call, after they leave a voicemail I get notified of the voicemail, but then my phone starts ringing again instantly and the caller ID shows my own number. If I try to answer that "call" I get silence, then some random number dialing, then it disconnects. Any ideas?
The first time it happened I thought whoever had called just called right back but I missed that call as well. When I looked at my call log, it shows my own number as a missed call. It just happened now as I was sitting at my desk, I didnt answer because I was on my office phone, and just as I got the notification, I got another call from my own number. Seems odd to me...
Anyone else getting this ever?
~T.J.
Click to expand...
Click to collapse
I could only think this is your phone's way of telling you to check your voicemail. usually, on t-mobile anyway, if you dial your own cell phone number it redirects you to your voicemail. It could be an error with your firmware or network though. Have you made any changes to your phone recently (i.e. ROM change/update)? Think of any possible conditions that may have changed with your phone since this started. Have you contacted your provider? Check your online call history through your carrier site and see if the same number appears at the time of call. If it does, the issue could be someone spoofing you. You can do this with spoofcard/spoofapp. It's hard to actually connect with a phone with the same number you're spoofing though, since it redirects to voicemail. As a precaution, i'd add a pin to my voicemail if I were you- in the event that this is the case. I found this out by spoofing one of my buddies once. In an attempt to boggle his mind, I tried using his number as the number of origin and found out that it directed to his voicemail, giving me access to that information.
It happens if I call my own phone from my house and leave a voicemail. I dont think its anyone spoofing my number. As you said, its almost like the phone gets a notification from a remote computer and a call from it at the same time.
I has done it at least once with every version of ARHD I have ran, but not all the time.
~T.J.
Call up your voicemail and go through the main menu to make sure voicemail paging notifications are turned off.
Ha! I bet that was it! Thanks go to you sir.
It was turned on for urgent messages (which explains why not all did it). When I turned it off and left myself a voice mail test it didn't do it. Weird, I wonder how it got turned on...
~T.J.
Hi guys
Just wandering if anyone can throw some light on the reason my gear s3 refuses to voice dial, it understands my request no issues and displays the command on the screen
" Call dave" for example, the s3 hears it, displays it correctly
there is one contact with dave who has 1 number assigned
the s3 thinks for a second or 2 then displays " i did not get that" or " who do you want to call" it simply refuses to read contacts
stupid thing, it just displayed everything it needed but it just refuses to work, initially i thought contacts would be transferred to the watch, now i realise its a server thing but this has been like this now for a week since i got it so i cant see it being a server down issue
The phone i am using is a S7 edge with latest update and it is not running anything other than standard firmware and a square home from end, which is the w10 look
i tried resetting the watch but no joy, i tried changing the watch language to US no joy, checked the phone is syncing contacts to samsungs storage
and doing a search on the net actually brings up very little info on this issue
has anyone got any thoughts, here in the Uk having a device that voice dials whilst driving is a real must, i have BT in the car but dialing it is a pain so the watch would be a real help... if it would freakin work
TBH i wish i could use Cortana for voice assist, but that aint gona happen
The more i try different voice commands the more the issue points to lack of sync with contacts... what am i missing ?? just tried to send a text via voice and the s3 watch cant find any contacts
Hmm i had an almost whilst messing with the thing just now, i changed language from English auto to just English... now when i ask it to call a name the watch displays ( Contacts syncing ) that is as far as i have got, it still refuses to dial anyone, and checking my contacts in the watch they are all there
i have a similar issue, when I say call XXX, its then says "syncing contacts" and sites there, If manually go into contacts and call someone its fine, why it decides it needs to sync contacts at this point I dont know, why, must be a bug.