"Automatic date and time" software switch issue - Samsung Galaxy Note 10 Questions & Answers

Good evening all. I hope everyone has a prosperous New Year. OK, the issue I am having is simply this. I normally shutdown my phone at night and put it on charge. In the morning I boot it up for the day and I have to turn off the "automatic date and time" switch, set my time zone for eastern time ( because that is the time my wife and I work from even though we live in central time zone) and the rest of the day all is good. However, at night I shutdown as usual and then in the morning the routine starts all over again. If for any reason I forget to change the switch to off and set the time zone, I would be an hour late for any calendar appointment I have for the day. Any ideas or thoughts appreciated. Did a factory reset, wiping everything, just received a new firmware update but still no change in the issue. Samsung wants me to send the phone in because it is under warranty. To me that is a major obstacle to do without my phone in the meantime. Thoughts? Please........
Thank you,
The Ghost Galaxy Note 10 SM-N970U baseband version N970USQU2BSL8

TheGhost1951 said:
Good evening all. I hope everyone has a prosperous New Year. OK, the issue I am having is simply this. I normally shutdown my phone at night and put it on charge. In the morning I boot it up for the day and I have to turn off the "automatic date and time" switch, set my time zone for eastern time ( because that is the time my wife and I work from even though we live in central time zone) and the rest of the day all is good. However, at night I shutdown as usual and then in the morning the routine starts all over again. If for any reason I forget to change the switch to off and set the time zone, I would be an hour late for any calendar appointment I have for the day. Any ideas or thoughts appreciated. Did a factory reset, wiping everything, just received a new firmware update but still no change in the issue. Samsung wants me to send the phone in because it is under warranty. To me that is a major obstacle to do without my phone in the meantime. Thoughts? Please........
Thank you,
The Ghost Galaxy Note 10 SM-N970U baseband version N970USQU2BSL8
Click to expand...
Click to collapse
I leave my phone automatic because it is where I am - and work with people in many time zones all over the world with no issue. Calendar invitations for meetings automatically take into account differences in time zones for everyone I invite automatically. If that is not an issue for you, then: set your phone to correctly reflect where you are - and then (you will only need to do this once for pre-existing entries) adjust those entries in your calendar accordingly. So, what's the problem?
Did you think that if you send a calendar invite to someone in a different time zone than you, for, say 11am your time - that it would show as 11am for everyone no matter where they are located in any time zone? It doesn't work that way! Or are all the people in your meetings only in your contact list (rather than a global address book) and all their addresses are incorrectly showing as being in your same time zone?
Not sure I understand!
Sent from my SM-N976V using Tapatalk

Basically what I am stating is if I set "Automatic date and time" switch to off no matter what the reasoning is, it should stay off. Samsung is giving me that option yet Samsung turns around and essentially says I know better as to what you need. I am just wondering if any other N970U note 10 users phones behave the same way. That is if you turn the switch to off, does it stay off after a reboot?

Tried unbranded firmware XAA N970U1 and the "automatic date and time" issue was not there. It worked as expected when switched off. It is deffinately in the ported firmware for T-Mobile. I will address the issue with them...

Related

Time is always WRONG and there is no DST in Brisbane..

Hi all, I got my Touch Pro few days ago, and one thing that bothers me alot is the time is WRONG!
I've set the timezone on my phone as GMT+10 Brisbane where there is no daylight saving apply. However, as soon as I connect the phone to my computer, it automaticlly +1 Hour, It is now displaying GMT+11 time, even if there is DST, it should be GMT+9 rather than GMT+11. Appointments that sync from PC to WM are all +1 hour too, IE if i keep using the wrong time, I'll still be right with appointments... WTF... eg. Current time is 10 and flight is 12, my phone actually displays as Current time is 11 and flight is 1pm! ROFL.
I've tried to install WMDST2008-1.CAB and update my outlook with Outlook Timezone Move.exe and still no sucess on the issue.
Can any one help?
Go into ActiveSync, Tools | Options.
Highlight your PC sync name, click Settings, then untick to sync date and time
search
http://forum.xda-developers.com/showthread.php?t=436366
Thank you, I've found the REAL FIX on the issue.
http://forum.xda-developers.com/showthread.php?t=438797

Strange Email sync issue with multiple accouts using Samsung Omnia Win7 phone - HELP

Hi,
this is a strange question and a bizzare event thats occuring but i am hoping someone will be able to clear this up for me.
Basically i have had troubles with battery life on my windows 7 phone, its a samsung omnia on the orange network in the uk. This has ONLY been an issue since i upgraded to the Mango update last wednesday.
What i am finding is that my emails are syncing every 30mins or so despite being set to manual update only. I added 3 email accounts to my phone each via the windows live account addition option, i set them to each manually update only and only sync email not contacts/meetings etc... the mad thing is the main acount that is used under my people contact and the main hotmail/live account that is in use with the phone itself seems to stick at only updating when i tell it to sync (i have to click the refresh style sync button within the email screen) however the other two accounts after about 12hours start to go haywire and whilst they start out by syncing manual as soon as i have synced them manually once, after this they just update whenever they want too (every 30mins it appears)... i have tried a reset of the phone and starting from scratch but again eventually this flaw just keeps occuring! over and over, no matter how many resets i do
Its a real pain to be honest, when i first updated to mango i did link all the accounts together as there is an option to band all your accounts into the single hotmail livetile on the homescreen, i changed this option and decided against it, trouble is i cant remember if this issue happened then, im still pretty sure it did, its almost like the other two accounts have a mind of their own, is there any explanation as to what this could possible be?
I have tried to a rollback of my current firmware but it ended up bricking my phone so now it has gone in for a repair under warrenty to samsung, maybe it could have been a dodgy install of mango from day one? as my friend updated and he has the same phone yet hasnt experienced this email flaw, but then again he only has two accounts on his phone
Could it be the manual option no longer works in mango update?
many thanks for reading and hope someone can help, many thanks

[Q] Date Time set to 1980!

Just happened this evening, found that my phone was switched off.. switched back on and the date is now set to 06 March 1980! I have tried setting the date and time manually and toggled to get automatically but no luck.. it remains the same.
The time seems to be incrementing correctly, not sure what's wrong!
I am running voluptuary's clean rom (TANGO build) on my samsung focus.
Any help would be appreciated before I decide to wipe the phone.
Not sure why you'd want to hard reset because of that...
the system date is set to 1980! and I can't set it correctly..any text messages i send is lost in thread, and exchange sync won't happen and many more

Pixel dumps SMSC upon restart

So, this is bit of a new issue, one I've not had before. I wish Hangouts/Messenger still had the Service Center ID in the settings in order to fix this, but, in the long/short run...
I unboxed my pixel and put my SIM in, started the phone. LTE/UMTS work perfect, locked right on, good signal/speeds, can place/receive calls, all is right in the world? I noticed after an hour I hadn't received any texts, and after feeling very unimportant, I sent a SMS to a friend, and got an immediate error. Out of curiosity, I went into the INFO settings (*#*#3646#*#*) and went into the SMSC settings. pressed refresh, which, populated an error. I manually typed mine, hit update, went back to hangouts, and voila!
The next day, I restarted the phone ( I like to do this often. I am also this user who actually turns their phone off from time to time ) and noticed upon restart, the problem resurfaced, like as if I never updated it to begin with.
Is this occurring with anyone else? I've yet to see a phone completely dump it. I'd prefer not to download another SMS application really, but, it's just inconvenient those few times I do restart it that I lose that SMSC number...
I'm having the problem as well but still haven't been able to fix it with the same procedure you did. It's driving me nuts.
UPDATE EDIT: I just realized the Wifi is interfering with it. As soon as I turned off the wifi, the txt would go out.
I'm having this same issue. I've contacted support about it, but haven't gotten a response yet (they said I would have an update yesterday).
If I manually put the SMSC in, and then Update, I can send texts briefly, but eventually I start getting an error 38 instead. A reboot and then manually entering the SMSC again allows me to send texts again.
vagosto said:
I'm having the problem as well but still haven't been able to fix it with the same procedure you did. It's driving me nuts.
UPDATE EDIT: I just realized the Wifi is interfering with it. As soon as I turned off the wifi, the txt would go out.
Click to expand...
Click to collapse
I'm curious if setting your mobile data to always-on would be a functional workaround to help until they can get this fixed for real. Have you tried that?

No option for manually setting up time

i have recently received my gear s3 frontier (none LTE ver.). I cant seem to find the option for setting up time manually. i have tried other online tutorials like shutting down the phone and setting up time. but it seems there is no option for setting time under setting-device.. phone app and gear os fully updated. Has anyone run into the same problem?
Gear S3 syncs time with the paired phone.. If you want to change time, change it in your phone.
On Frontier LTE, in settings: DEVICE -> DATE & TIME can be set to manual or automatic. If that's not listed in your device, than it can't be done.
Hi Mentalerror, I have the same watch (SM-R760) and having the same problem despite Gear app states the watch is up to date on everything.
I travel frequently due to my job and I am actually overseas. Here they switched yesterday to "summer time", and the watch did not adjusted automatically. I checked my Galaxy phone and corrected manually its time. Then connected watch to Gear app expecting some sync with the phone but the watch had still the wrong time.
Gear app DOES NOT have a way to adjust the time and date on the watch. On the watch side, the menu "Settings/Device/Date and Time", that I saw in some forums, simply does not exist on my watch. The provided manual of the watch as well as the downloaded PDF (most recent version) does not include a single section on how to set the time and date, despite the device is primarily a watch! it is like a joke. Samsung's site has several guides but none of them include how to adjust the time manually - not even on the "basic" issues. It is a watch! what could be more basic than adjusting the time? It is so frustrating. At least it does not seems to be happening to many users.
I guess one option is the painful path of a full reset, but it would be ridiculous for something so basic like adjusting the time on a watch...
Did you solved the problem on yours?
mentalerror said:
i have recently received my gear s3 frontier (none LTE ver.). I cant seem to find the option for setting up time manually. i have tried other online tutorials like shutting down the phone and setting up time. but it seems there is no option for setting time under setting-device.. phone app and gear os fully updated. Has anyone run into the same problem?
Click to expand...
Click to collapse
Please read this post:
https://forum.xda-developers.com/gear-s3/help/change-time-t3655054/post73375986#post73375986
The "Date and Time" options in the Settings are available when your Gear is not connected to any mobile device, i.e it runs in the Standalone mode from the first time.
A "temporary" solution
vndnguyen said:
Please read this post:
https://forum.xda-developers.com/gear-s3/help/change-time-t3655054/post73375986#post73375986
The "Date and Time" options in the Settings are available when your Gear is not connected to any mobile device, i.e it runs in the Standalone mode from the first time.
Click to expand...
Click to collapse
Exactly, that is why this is a problem. There are several important menus, that are hidden as soon as you connect the watch with a phone. And there are cases when you can get the phone with one time and the watch with another, despite some people believe the watch syncs the time with the time on the phone. It does not. What I found after loosing most of the day, is that there is a bug that makes the watch to give a higher level to the timezone set on the phone than the time that is set on the phone. Therefore if you set your time on the phone manually, without caring about the timezone (because you set the time manually), you may end with the watch with a wrong time and unable to fix it directly. The watch will not have the appropriate menus enabled nor will Gear provide a way to manually adjust the time on the watch.
So here is a text I prepared after receiving a response from Samsung Support recommending me to reset the watch (of course loosing most features and a lot of data). Do not do it. There is a workaround.
I explain everything below. Please excuse me for the lenght.
**************
I FOUND A TEMPORARY "SOLUTION"
I lost most of the day doing tests, reading a trying to find a solution. I got an answer from Samsung Support as well. They recognize there is a problem as well as the many issues of their only solution, that is to perform a factory reset of the watch - which would not make the watch to regain full control of the menus neither.
Here is what I found so far:
the menus Date and Time - Timezone - Language, under /settings/Device/ simply disappear as soon as you connect the watch with Gear app on a phone. You use Gear app? then check your watch and verify if you can adjust the time and date with its own settings menu... you cannot. Neither the language nor timezone.
If you have your phone set with automatic time/date/timezone, and your are not traveling between timezones, nor your local government changes arbitrarily the time, and your local cellphone providers are such that you never need to adjust manually the time/date on your phone, then you have no problem on your watch neither, despite you did lost these menus as well and you cannot use a different language on the watch than your phone, and if you loose your phone you will not be able to change the time/date on your watch without pain. It may be rare to think on cases like these, but I am one of them; because I want to have my phone in English due to some translation limits on some of my apps, but would like to have my watch in french. If connected to Gear app, this is simply impossible (at least to this post's date and time).
If you find yourself in a situation like missing/loosing/getting robbed your phone and you need your watch to have changed its time/date for some reason (your are ready to take a flight overseas), you cannot do it. Despite being a watch, it does not provide a way to adjust manually the time/date/timezone/language. These options on the settings are lost as soon as you connected the watch to your lost phone. Your only way to regain control is to reset the watch and set it as "standalone" without connecting it to any phone. During the first steps of the setup, the watch asks or provides the chance to choose "standalone" rather than connecting it to a phone. Of course you will loose many things (updates, files, apps, faces, settings, etc.). But you will be able to use the watch as a watch because you will have all the needed the menus.
Samsung Support recommended me as a solution, to reset the watch. This is not accurate. Do not do it. If you do that and later your phone offers to restore it from a previous backup, the watch will still not have the menus to be able to adjust the time and date among others. The problem persists. Also, the Backup/Restoring process is far from being complete neither. You have to know that even using a recent restore, you will loose at least: all your alarm sets, apps updates, your widgets and the order you set them, the cities on your world clock, any change on the units on the Altimeter/Barometer etc and any transferred file to the watch. So, this proposed "solution" does not seem correct to me nor fair. You loose too much on the process and it does not get you back control on the menus that disappear once connected to Gear app. The only actual (to this day) way to recover these menus, is if you reset the watch, and then you set the watch from scratch as “standalone” without linking it to a phone with Gear app. I tried and did some tests on this mode as well. It connects to wifi networks but you cannot retrieve the apps you bought, nor use Samsung Health properly, nor even receive files trough bluetooth from a Pc/Mac/Linux computer. I was able to pair the watch with my computer but after three seconds it closes the connection. Just like my Samsung NX1 (also with Tizen). They are locked to connect only with their own apps.
A temporary "solution"
This is not elegant but it is better than the proposal I receive from Samsung Support today.
The watch, when using it with Gear app on a phone, hides the menus that should never hide, and then seems to sync time/date/timezone/language with the phone. But it does it, not the way you would expect. The watch does it by giving more value to the timezone set on the phone rather than the time itself that is set on the phone. It should sync to the time rather the timezone, but this is key to know.
So, the workaround is:
1. do not reset your watch (not needed)
2. connect the watch with Gear app to your phone as usual
3. disable on your phone the features "automatic date and time" and "automatic time zone". Both are set by collected data from local cellphone towers that I have found in several countries, to not update their time soon enough when changing seasons etc. Again, if you are in a reliable cellphone network, you do not have this problem and you can keep these features automatic. This is a workaround for people like me, that travel into sites without reliable data from cellphone network providers and in need to manually be able to adjust time and date on the smartwatch.
4. adjust the time zone on the phone to one that fits your local UTC or GMT conditions. Like me, now in Chile, I changed manually to "Brasilia GMT-3" fooling the watch. Check your watch because with this, it may already have corrected the time regardless of the time you have on your phone. This proves that Gear S3 sets its time by syncing based more on the time zone rather than the time set on the phone.
5. also, adjust manually the time on your phone.
6. you are set. Do not forget to manually change your time zone and time according to the local conditions as soon as they change.
About the language, there is nothing you can do. Once connected to Gear app, the watch cannot be used in a different language than the phone. With this workaround you can fool the watch and force it to change the time, using the time zone on the phone (not just the time).
Do not you agree with me that at least "Time and Date" should be able to be adjusted manually on any watch? Even more on the flagship of the smartwatches? Gear S3 is primarily a watch.
This is what I think it should be improved with the next updates:
- Gear app should include on the settings, the options to set Time, Date, Timezone and Language on the watch independently from the phone.
- The watch should keep all the menus from Standalone mode, despite being connected to Gear app. Then the option to manually set these variables on the watch, regardless if you have or not your phone nearby and without needing to reset nor loose any information.
Samsung Support, also stated this: “Hopefully you might be getting the feature that you are expecting in the software updates which will be released in the future.”
Lets hope for the best, but always be prepared for the worst
kind regards!
* NOT a manual change solution;
* Mine got 1 hour ahead (than my current time zone); and got into this problem too.
Change your time&date setting on your smartphone.
change your time zone to a different zone; let it sync and reflect on the S3. and then...
change your time zone to where you are; and let it sync again, and it will reflect on the S3.
Hope it helps.

Categories

Resources