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Internet connection dropping out on wifi

I just received my Nexus 5 today. Got it all set up and I have noticed that the internet connection kind of drops off when I'm on Wifi. I have full bars, but there will be no data. Josh reported similar behavior in his review model on The Verge.
I can't tell if it's a wifi specific issue or not yet. I turned off the "save battery" option under wifi and it's still doing it. The phone will simply stop receiving data in any app. It's not my router. My other devices work fine. I am rooted and do have Adaway installed, but this doesn't affect my Moto X or Galaxy Note 3.
Is anyone else experiencing this issue?

greyhulk said:
I just received my Nexus 5 today. Got it all set up and I have noticed that the internet connection kind of drops off when I'm on Wifi. I have full bars, but there will be no data. Josh reported similar behavior in his review model on The Verge.
I can't tell if it's a wifi specific issue or not yet. I turned off the "save battery" option under wifi and it's still doing it. The phone will simply stop receiving data in any app. It's not my router. My other devices work fine. I am rooted and do have Adaway installed, but this doesn't affect my Moto X or Galaxy Note 3.
Is anyone else experiencing this issue?
Click to expand...
Click to collapse
I've been trying to look at current wireless issues and this one is a little new.
So far (No tethering on Sprint - problems with some T-Mo) and that it doesn't see 2.4Ghz channels past 11 and that it can't see some 5ghz channels either.

I can confirm I have this issue as well, I have got my N5 now for 2 days and the problem started yesterday. I have 2 broadband connection at home and cannot receive data on either router, It was working fine until yesterday when the problem started. I have restarted the device several times to no avail. Am not sure why this is happening , do I have to send this back anyone?

I would play around with the router settings if anything.
See if your router is doing 2.4 ghz or 5 ghz.
DO all possibilities before resorting to the exchange.

Oh god, the Nexus 4 had this problem also. Was something with the Qualcomm-drivers. My Nexus 5 picks up notifications much faster, but sometimes I notice a delay for a few minutes (2/3 minutes), with an app like WhatsApp - if it hasn't been in use for a while. With the Nexus 4, I sometimes received my notifications like 30-45 minutes later.

expertzero1 said:
I would play around with the router settings if anything.
See if your router is doing 2.4 ghz or 5 ghz.
DO all possibilities before resorting to the exchange.
Click to expand...
Click to collapse
My router is currently set to auto between 2.4 and 5ghz. Also I have had issues with phone being stuck on edge or sometimes just stuck on gprs and it happens mostly just when I need Internet access. Google is disappointing.

And am at work now and the wifi that was working okay yesterday has now stopped working ... I think this has to go back, such a shame.

I can confirm I have the same Wi-Fi dropping issues on my Nexus 5.

Yes, quite a few threads here describing this same problem. Hopefully a mod will join them soon. I too experience this issue. Someone noted Nexus 10 had that problem at launch which Google fixed shortly after with a software update. I noticed Google support forums also have this reported. Fingers crossed for a quick fix from Google!
Sent from my Nexus 5 using Tapatalk

wifi issues?

So I've had my LG G5 since day one (in the us) and it was working fine, till it wasn't.
Specs: LG-H830 (Tmo variant)
6.0.1
Build: MMB29M
It seems to only be not working at home. I have a 300mbps line with a Google OnHub router. Whenever I try a speed test it goes up really fast to 30mbps and gets stuck there.
I've tried the following:
Factory reset/Cache clear
Factory reset router
Tried a new router (wrt1900ac)
Forgetting the network
Using different wifi names
installing and trying DNSet
None of these have seemed to help.
Two funny things:
I have a Nexus 6p (running N preview) a Pixel C and they both get stuck at 30mbps
My wife's Nexus 5x while connected to 5ghz band will pull 250+mbps
I'm going crazy trying to figure out what's going on here.
Any help would be much appreciated.

I had the same issue that started about 2 or 3 weeks ago and was very frustrated I found out that it affects most Android phones it's due to a lot of the isp companies starting to use ipv6 and Android doesn't play nice with ipv6. The only fix I found was to disable ipv6 in your router settings and that will fix it.
Sent from my LG-H830 using XDA-Developers mobile app

2.4 v 5.0 Ghz
ryceone said:
So I've had my LG G5 since day one (in the us) and it was working fine, till it wasn't.
Specs: LG-H830 (Tmo variant)
6.0.1
Build: MMB29M
It seems to only be not working at home. I have a 300mbps line with a Google OnHub router. Whenever I try a speed test it goes up really fast to 30mbps and gets stuck there.
I've tried the following:
Factory reset/Cache clear
Factory reset router
Tried a new router (wrt1900ac)
Forgetting the network
Using different wifi names
installing and trying DNSet
None of these have seemed to help.
Two funny things:
I have a Nexus 6p (running N preview) a Pixel C and they both get stuck at 30mbps
My wife's Nexus 5x while connected to 5ghz band will pull 250+mbps
I'm going crazy trying to figure out what's going on here.
Any help would be much appreciated.
Click to expand...
Click to collapse
I've tended to notice quit a large speed difference between being connected to 5ghz versus 2.4ghz networks, the latter of the two always being slower. I see that you mentioned your speed was much faster when using the 5x on the 5ghz band. Have you tried setting your devices to use only the 5ghz band? Unfortunately, this is not a permanent solution, as you'll have to allow 2.4 to work again pretty much every time you leave the house, and as far as I've found, there's no way to tell the phone to prefer 5.0 when available.

Antenna design flaws，Poor contact

Sticky or Slow WiFi issue...?

Hi Guys,
My return to HTC from the Rezound days to the U11 have been less than smooth, it seems. First I have the strange SD card corrupt issue... And now I've got this "sticky" WiFi issue...
Let me try to explain:
So, I'm on Stock phone, straight set up as I got it from Amazon. My Internet bandwidth speed tests around 250mbps on an average. And the speeds remain the same when I experience the issue. Essentially what happens is that randomly my internet starts to "stick" meaning, I'd click on a link, it'll take forever and a half and then the page loads out of nowhere. Similarly, I'd be syncing files to Google Drive and my file upload or download starts crawling ?...
The fix: Toggle WiFi on and off and starts flying again! I haven't noticed the issue while on data (I think)...
I have optimizations off for WiFi. WiFi stays fast on other devices... So I'm not sure what's going on? Anyone else experiencing this?
Thanks!

Haven't experienced it for now on 11.
WiFi was something "messy" on my 10, but all good so far on 11.
Might be some router compatibility issues, from top of my head and without first morning coffee see if it happens on both 2.4 and 5 ghz frequencies and if you can disable ipv6 on your router..

ProFragger said:
Hi Guys,
My return to HTC from the Rezound days to the U11 have been less than smooth, it seems. First I have the strange SD card corrupt issue... And now I've got this "sticky" WiFi issue...
Let me try to explain:
So, I'm on Stock phone, straight set up as I got it from Amazon. My Internet bandwidth speed tests around 250mbps on an average. And the speeds remain the same when I experience the issue. Essentially what happens is that randomly my internet starts to "stick" meaning, I'd click on a link, it'll take forever and a half and then the page loads out of nowhere. Similarly, I'd be syncing files to Google Drive and my file upload or download starts crawling ?...
The fix: Toggle WiFi on and off and starts flying again! I haven't noticed the issue while on data (I think)...
I have optimizations off for WiFi. WiFi stays fast on other devices... So I'm not sure what's going on? Anyone else experiencing this?
Thanks!
Click to expand...
Click to collapse
what model wifi router? I have the same problem on my home router, no issue at any of my work routers.

OMJ said:
what model wifi router? I have the same problem on my home router, no issue at any of my work routers.
Click to expand...
Click to collapse
Thanks for your response. I believe it's the Comcast XB3 the big black router with the phone lines and 4 computer ethernet ports and etc... In the background, it might be a Cisco router... Have you found a fix for this?
Thanks!

ProFragger said:
Thanks for your response. I believe it's the Comcast XB3 the big black router with the phone lines and 4 computer ethernet ports and etc... In the background, it might be a Cisco router... Have you found a fix for this?
Thanks!
Click to expand...
Click to collapse
mines a different model...I've reported it to HTC but no fix yet

I've got Linksys at home. Are you seeing errors in logs on phone?
What did you report?
Sent from my HTC U11 using XDA-Developers Legacy app

OMJ said:
what model wifi router? I have the same problem on my home router, no issue at any of my work routers.
Click to expand...
Click to collapse
OMJ said:
mines a different model...I've reported it to HTC but no fix yet
Click to expand...
Click to collapse
Yeah man... What a shame... Potential to be a great phone otherwise! The SD card issue and now this WiFi issue is now driving me pretty annoyed! LOL!
riggsandroid said:
I've got Linksys at home. Are you seeing errors in logs on phone?
What did you report?
Sent from my HTC U11 using XDA-Developers Legacy app
Click to expand...
Click to collapse
Do you have this issue too bud?

ProFragger said:
Hi Guys,
My return to HTC from the Rezound days to the U11 have been less than smooth, it seems. First I have the strange SD card corrupt issue... And now I've got this "sticky" WiFi issue...
Let me try to explain:
So, I'm on Stock phone, straight set up as I got it from Amazon. My Internet bandwidth speed tests around 250mbps on an average. And the speeds remain the same when I experience the issue. Essentially what happens is that randomly my internet starts to "stick" meaning, I'd click on a link, it'll take forever and a half and then the page loads out of nowhere. Similarly, I'd be syncing files to Google Drive and my file upload or download starts crawling ...
The fix: Toggle WiFi on and off and starts flying again! I haven't noticed the issue while on data (I think)...
I have optimizations off for WiFi. WiFi stays fast on other devices... So I'm not sure what's going on? Anyone else experiencing this?
Thanks!
Click to expand...
Click to collapse
hi. i have the exact same problem as you but only on the 5ghz band. no option to select just 2.4 GHz band is a letdown. i use a virgin media hub 3.0 CH7465, ipv6 in stateless mode. had to disable 5ghz band from router to use the phone on wifi. no issues with mobile data. another issue, unrelated, is the vibration feedback on key press every now and again.

luvdog1st said:
hi. i have the exact same problem as you but only on the 5ghz band. no option to select just 2.4 GHz band is a letdown. i use a virgin media hub 3.0 CH7465, ipv6 in stateless mode. had to disable 5ghz band from router to use the phone on wifi. no issues with mobile data. another issue, unrelated, is the vibration feedback on key press every now and again.
Click to expand...
Click to collapse
Thanks for reporting and sharing, friend... I'm wondering why more people aren't seeing this or we just got a bad unit? Hopefully HTC finds out and does something about it... ?

Hello !
I am Naphtaline, owning a Sony Xperia XZ Premium and we are experiencing some of your issues there too.
It looks-like the problem could be related to Snapdragon 835 or Android Nougat but we can't be sure yet.
While our problem are not always exactly the same as you, we can say that it could be possible that there are Wifi issues on every snapdragon 835 based device yet on the market.
So, I made a survey to help us understanding this problem. We could then send the results to our brands to help them resolve it.
Please share this link to every people you know owning a flagship device, even if they don't experience the issue. This is very important !
If there are moderators here, if you could make a pinned topic about this survey, this would be marvelous !
https://goo.gl/forms/xePus2lCrjrBjk9b2
Thank you !

this issue is hard to replicate, I tried doing 20 or so speed tests yesterday trying to get it to fail but wouldn't...I know in the past when the issue was present, I switched to 2.4 with no change...I don't have this issue on most routers, only my home router (TP-Link Archer C7) but there again, the issue is so intermittent that it's possible it could happen on other routers but just not noticing.

Pretty sure I've been having this issue since day 1, but I'm trying to tell myself it's just my router, which it's not, as it happens on any wifi network. Also, phone suddenly decided to drop my Verizon signal, and now it won't reconnect. HTC has no fixes for either issue, and Verizon says it's HTC's fault for the signal. Definitely my last HTC phone.

With 5Ghz, if i go to a room little far from where the router is, it would not work but the Speedtest would show amazing speed. Whereas the 2.4Ghz works fine in that room.

FWIW guys the dropped connection effect is happening on my 2.4 SSID as well... Only, momentary fix is toggling off and on.... Have any of you tried a replacement? Maybe we got flawed units?

I am also experiencing this issue and it's driving me nuts! The quick fix is to toggle WiFi on/off, but I shouldn't have to do that.
I have the Xfinity XB3 router, but I do not think it's the router because I also have an S7 Edge where I am not experiencing this issue. I'm going to try using the 2.4 SSID, but from what I've read in this thread so far, it does not sound like that's going to help.

I too am experiencing this issue on the 5Ghz channel of my router. It seems to work initially, but only after a few minutes, it starts to have connection issues. When I switch to the 2.4 Ghz channel, it works just fine, always, no connection issues whatsoever. I just did the survey. Thanks for compiling this, I hope a fix is determined. I have the US Unlocked version, Viper U11 1.3.0 w/ Magisk v12 and module v1.10.1.

The problem is wifi drop-off. Even though the device is showing a good signal the data throughput is weak. If you move closer to the router the wifi will jump back into life. Its due to not having an iso standard for signal strength displays.
Beamed in by telepathy.

shivadow said:
The problem is wifi drop-off. Even though the device is showing a good signal the data throughput is weak. If you move closer to the router the wifi will jump back into life. Its due to not having an iso standard for signal strength displays.
Beamed in by telepathy.
Click to expand...
Click to collapse
You sure about that? I can be 10' from the router and have the issue

OMJ said:
You sure about that? I can be 10' from the router and have the issue
Click to expand...
Click to collapse
Same here..

For me it happens only with my home router networks (Linksys WRT1900ACS).
I found that this drop issue only happens when I'm far from my router when the signal is below -65dBm and only if the 5GHz network is on 80MHz-bandwidth and 2.4GHz is on 40MHz-bandwidth.
Lowering to 40MHz for 5GHz and 20MHz for 2.4GHz solves this problem completely for me.
Two important notes:
1) This behavior only happens with the U11. With other devices like the G6, iPhone 6s and etc. everything works fine at the same time when my wifi networks are on 5GHz 80MHz and 2.4GHz 40MHz.
2) On other 2.4GHz 40MHz-bandwidth networks that I've connected (other than my home's) I don't experience this drops at all with the U11, even when I'm very far away from the router and the signal is very weak.
So this problem seems to be only between the U11 and some routers on some configurations. Very strange

5Ghz Hotspot Problem

Hi everyone,
First, i want to precise that i'm French, can be a useful information about my region.
So, i think the issue started since Pie.
While performing a 5Ghz hotspot, i can't find it. After a hard reset, the first one showed up. But i couldn't connect and after, it disappeared.
Absolutely no issues on the 2.4Ghz.
Can't solve the problem... anyone has an idea ?
Thanks !

I have the same problem in Italy

Same in Italy too!

So... Maybe a EU problem ?

Yes same issue in UK.

Oneplue 6
Sometime, I got same issue in Thailand
I use 10 times, got problem 4 times
With 2.4Ghz always work.

Same here but it happens on both 5 and 2.4 Ghz
(Sweden)

Same here.
US 6t. Seems to have been after the latest update today.
Reboot fixes 5ghz for a short while before it disappears.
2.4ghz appears to be ok.

Oneplus 7 pro hotspot not turning on with 5 GHz band after Android 10 update 10.0.1

Since updating to Android 10 (10.0.1) the phone is not able to perform turning on the hotspot using the 5 GHz band in the hotspot settings. (2.4 GHz band works just fine).
When on Pie, It was working flawlessly. I took the OnePlus OTA update and didn't perform any wipe or factory reset after the update, except for wiping the cache. (This is the only prominent issue that I have after the update, everything else is working rather as good or better).
I didn't find any relating topics through Google search so I decided to start a thread and see if anyone else has the same issue?

I just tried it, no problems for me. I am on 10.0.1 GM21AA, totally stock. Good luck...

Change the fibre Wi-Fi settings page to this one you must make the Chanel under 53 manually not auto then your phone will contact to the 5GHz

Works for me on 5GHz with xXx and Magisk.

i6rb said:
Change the fibre Wi-Fi settings page to this one you must make the Chanel under 53 manually not auto then your phone will contact to the 5GHz
Click to expand...
Click to collapse
The issue is the phone not turning on its own 5 GHz hotspot, not that it cannot connect to a 5 GHz WiFi band. Thanks for the feedback though, might come in handy somewhere else.

Po0yAn said:
The issue is the phone not turning on its own 5 GHz hotspot, not that it cannot connect to a 5 GHz WiFi band. Thanks for the feedback though, might come in handy somewhere else.
Click to expand...
Click to collapse
Yeah, once again, it works for me. I turned on WiFi hotspot, AP Band 5 GHz, unplugged my computer's network cable, connected to the phone's hotspot and can connect to the internet. I am connected right now while replying. Let me know if there is anything you want me to try. I am on T-Mobile US, don't know if that makes any difference - I suspect not. Just fyi, when I upgraded to 10, I did a complete factory reset - totally wiped the phone. Is that not an option for you, complete wipe? Some people cannot for whatever reason, but sometimes it cures weird problems like this.
What is your location? Just to be sure, if you select AP Band 5 GHz, you cannot turn WiFi to ON, but if you select 2.5, it does turn ON?

tperki said:
Yeah, once again, it works for me. I turned on WiFi hotspot, AP Band 5 GHz, unplugged my computer's network cable, connected to the phone's hotspot and can connect to the internet. I am connected right now while replying. Let me know if there is anything you want me to try. I am on T-Mobile US, don't know if that makes any difference - I suspect not. Just fyi, when I upgraded to 10, I did a complete factory reset - totally wiped the phone. Is that not an option for you, complete wipe? Some people cannot for whatever reason, but sometimes it cures weird problems like this.
Click to expand...
Click to collapse
Yeah I completely onboard with full wipe, specially after a major update like this which is jumping to a new version of Android, but unfortunately I don't have time for that, and also I wanted to see how good the update is of you're a regular user and don't usually reset the phone after an update. As I said OnePlus has done a great job with this update and I have no major issue.
Again thanks for confirming this for me.
tperki said:
What is your location? Just to be sure, if you select AP Band 5 GHz, you cannot turn WiFi to ON, but if you select 2.5, it does turn ON?
Click to expand...
Click to collapse
Yes, no issues while using 2.4 GHz band.