Fingerprint not recognized - OnePlus 7 Pro Questions & Answers

I can't for the life of me get my phone to unlock with my fingerprint. Is there a way to adjust the screen sensitivity or something?

I have to smash my finger against the screen to get it to work. I never get it on my first try. Some days I feel like it never works and I have to reconfigure all of my fingerprints. Maybe my expectations were too high for this fingerprint sensor.

Sounds like a possible hardware problem with the sensor...I say this because I have two 7 Pro's in the house and neither one of them has any problems at all with the sensor running 10.0.02. YMMV

I think the performance improved a little for me when I took the factory screen protector off.

Register your finger for a second time, just keep trying, it will work eventually

Related

Fingerprint doesn't work so good

Hi, I have just bought my new S7 and setup my fingerprint on it.
I didn't have fingerprint on my old phone so I can't compare it but I find it really inaccurate..
It gives me alot of wrongs if I am not landing my finger perfectly centered and sometimes even when it is, its still wrong..
I have tried to reassign fingerprints which does improve it for that couple of minutes but later on when I grab my phone and try to unlock it I get so many wrongs..
Is it just me? or any one else find it frustrating?
Any tips to improve it?
Thanks.
Mine never has issues, if your hands are clean and not prone to being sweaty then I would exchange it.
mcjordan92 said:
Hi, I have just bought my new S7 and setup my fingerprint on it.
I didn't have fingerprint on my old phone so I can't compare it but I find it really inaccurate..
It gives me alot of wrongs if I am not landing my finger perfectly centered and sometimes even when it is, its still wrong..
I have tried to reassign fingerprints which does improve it for that couple of minutes but later on when I grab my phone and try to unlock it I get so many wrongs..
Is it just me? or any one else find it frustrating?
Any tips to improve it?
Thanks.
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Unlike naturally how we expect it to work or how the other sensors like iPhone's, Nexus 6p's etc. works, with Galaxy S7 you should be careful when registering the fingerprint because of the relatively small surface area of the sensor. To make it clear, you can cover almost the whole finger print (considering the relatively large rounded shape of the sensor) in various other devices. While in the case of S7 you should only register the fingerprint in the way your finger will naturally positioned when unlocking. In my case considering the thumb, only an edge of the thumb will only get in contact with the sensor not the the center part or the other areas of the print. So just register the print in the way you normally hold and unlock the phone not keeping in a flat area and registering. If this works there is nothing wrong with the sensor. Otherwise you gonna need to replace the unit.
PS: Correct me if I'm wrong @cadcamaro ;-P
try registering same finger 2 or 3 times, this helps a lot increasing the accuracy of the scanner.
tip and sides of the finger is very important when registering
Sent from my SM-G935F using Tapatalk
Sheryl John said:
Unlike naturally how we expect it to work or how the other sensors like iPhone's, Nexus 6p's etc. works, with Galaxy S7 you should be careful when registering the fingerprint because of the relatively small surface area of the sensor. To make it clear, you can cover almost the whole finger print (considering the relatively large rounded shape of the sensor) in various other devices. While in the case of S7 you should only register the fingerprint in the way your finger will naturally positioned when unlocking. In my case considering the thumb, only an edge of the thumb will only get in contact with the sensor not the the center part or the other areas of the print. So just register the print in the way you normally hold and unlock the phone not keeping in a flat area and registering. If this works there is nothing wrong with the sensor. Otherwise you gonna need to replace the unit.
PS: Correct me if I'm wrong @cadcamaro ;-P
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I personally set up my thumb when my phone is in my hand already, I also make sure that I move my thumb around and read as much of it as possible.
Thanks for all of your tips!!
I don't think my sensor is defected, it works after all..
I'll try the trick for registering only the tip of the thumb which indeed is what usually presses the button.. in fact I did register that part but not only that..
And about the register more than one time the same finger, does this thing actually recommended?
I mean its kinda ruin the machine learning of that thing.. it gets 2 different fingers that looks alike isn't it?
For me, using the thumb only works if I use/register the center of the thumb. The tip never works, but I can live with that. Center always works
works perfectly for me. in comparison to my S6's finger print sensor, this one is 10x better - faster to recognize and unlock and much more accurate.

Coming from a OP5 and concern with front fingerprint sensor not there

How did you guys manage when the phone is on your desk or a flat surface to unlock quickly like it was possible with the front fingerprint sensor on the OP5?
U will get used to it
I started to use face unlocking too, I have both set up and using the one that comes handy at that time.
I tried face unlocking on S8 and it sucked, it was very slow and I barely used it. On OnePlus 6 it is almost instant, you'll love it
btw: rear mounted fp reader is much safer for one handed use when unlocking while walking
I had this reservation as well, however i got the phone anyways.
Honestly, i love the face unlock, its amazingly fast.
A tip if you want fingerprints added as well:
I noticed also adding the side of my finger as a secondary "fingerprint" improved my success rate when using it, i often find the side of my finger hitting the sensor due to my way of holding the phone.
Coming from a Nexus 6p, I'm completely used to a rear fingerprint sensor, so no issues with OP6. My wife has used Samsung phones for quite a while now and I occasionally use her devices. I found the front sensor a bit clumsy, but that's surely just because I wasn't used to holding a phone that way. I wouldn't be too concerned about the difference between front and back. We humans usually have a way of adapting!

Onscreen fingerprint reliability

Hi
I’ve had my vivo nex s for over 2 weeks and found the onscreen fingerprint unreliable. At times it works perfectly and then at times very fustrating it doesn’t work at all.
I’ve noticed when it’s warm or I’m outside, not sure why.
I’ve reset my fingerprints added couple of times for the same finger but that doesn’t help. I’ve noticed when phone is heated it’s less reliable and doesn’t work at times.
Not sure if it’s faulty or that’s the experience of most out there
Please share your experience and do you think I’ve got faulty set.
Absolutely no problems with the fingerprintscanner.
I've double registered my fingers and it's working perfectly.
Sometimes it takes 1 second but in 99% its working nearly Instant.
Perfect!!! And with a screen protectors or tempered glass? Co.okie4u you have a private message!!!
I also have my moments with the fingerprint scanner. The elite X3 scanner was more a hit than a miss compared to this phone. I will say the it has improved with the 16.5 update but it needs more work. It's as if the registered fingerprint file gets lost.
riz157 said:
Hi
I’ve had my vivo nex s for over 2 weeks and found the onscreen fingerprint unreliable. At times it works perfectly and then at times very fustrating it doesn’t work at all.
I’ve noticed when it’s warm or I’m outside, not sure why.
I’ve reset my fingerprints added couple of times for the same finger but that doesn’t help. I’ve noticed when phone is heated it’s less reliable and doesn’t work at times.
Not sure if it’s faulty or that’s the experience of most out there
Please share your experience and do you think I’ve got faulty set.
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I'm having the exact same problem. Very Frustrating!
Sent from my vivo NEX S using Tapatalk
Co.okie4u said:
Absolutely no problems with the fingerprintscanner.
I've double registered my fingers and it's working perfectly.
Sometimes it takes 1 second but in 99% its working nearly Instant.
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Yes, double registering your fingers does the trick. Works flawlessly over here.
How you double register your fingers? Each finger for twice saving? Thanks
I have registered my thumb 3 times and im around 75% when i hit the fingerprint reader.
My main problem asides from the 75% is that its a very small spot on the screen and that i often dont touch it 100%. That, combined with the 75% reliability, means im lucky if im at 50%
As i said absolutely no problem with the fp scanner.
Even when only my half thumb lays on the spot. I think it's a registration problem. ¯\_(ツ)_/¯
May be but you have registered 5 fingers? In each save one finger? Or 1 finger for 2 saves
Please Co.okie4 you have an unread private message since 2 days from me, can you read it? Thanks
Co.okie4u said:
As i said absolutely no problem with the fp scanner.
Even when only my half thumb lays on the spot. I think it's a registration problem. ¯\_(ツ)_/¯
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GBOX said:
How you double register your fingers? Each finger for twice saving? Thanks
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I have the same finger registered three times. How I managed to do that is place the finger not on the entire scanner but place the finger on part of the scanner to where you can still see the scanner light. Also use the edges of your finger on partial scanner. I kept trying and it worked. My misses are now less. This shouldn't be the solution as it should just work, but that's one way to get around the problem.
No problem for me.
The only issue is its a little slow when compared to generic finger print, but the awe u get by people around is totally worth than extra second.
Just be aware that you have to follow the instructions as stated on the screen. Use the pressure you would use as usual and when you are registering the edges of your finger grab your phone as you would in real life and with the same pressure as you would use.
I found that if you do this too lightly or too hard you will not recreate it in daily life and hence the failure.
Also register the edge side of the finger that you would touch the screen with, not the entire edge left and right

Fingerprint sensor - anyone else finding it extremely bad?

I'm trying to find out if my device is faulty as the finger print sensor is extremely inconsistent.
Previously capacitive finger print sensors I've used have pretty much been flawless unless your finger was dirty or wet, but I'm getting far too many failures to unlock the Fold2. I'm either greeted with "No match", "Cover the entire sensor" or "Wipe the finger print sensor" messages. It's very temperamental - I can click the button to turn the screen and keep my finger in place and it will give me "No match", if I slightly raise my finger off the button and rest it back on the sensor with my finger in place it will unlock....
I have registered this finger (index on right hand) 4 times in the settings. I can test my fingers in the biometrics section of the app and it seems to register a print every time so it looks like it's an issue with how the sensor works when actually unlocking the phone.
Works fine here, but disabled it. The placement is ridiculous!
/CK
Same thing for me, works fine in apps and elsewhere but unlocking the screen is as frustrating as hell..... had the same issue with the S10e but hoped they had improved things. On research (since the S10e) I believe this only affects certain types of people like me with certain types of skin/fingerprint characteristics. Rear fingerprint scanners are no issue for me at all, it's just side mount !!
It took some getting used to but I like it now. I do wish they where up higher.
I noticed that the way I hold the phone and the placement of the sensor had me using the side of my index and thumb rather than the center of either. I put both in again while being careful to use the side rather center of my finger and it works fine now. Another thing that's a little of a push is that you can set it to always hot which helps. The push part comes in because you can trigger it enough while simply holding the phone that you'll max your attempts accidentally and have to put in your password.
Works fine for me, but as others say, the placement is awful. Holding the closed phone in your hand the way you normally would and you touch the sensor causing the 5 attempted unlocks to kick in so I often end up needing to use pattern unlock.
Works much faster than the Z Flip. But the placement is terrible.
Sent from my SM-F916U1 using Tapatalk
..
I am not sure they could have placed it anywhere else.
An in-screen one on the front wouldn't be helpful when you are using the inner screen, and one on the back would be very awkward with the phone open, especially as the inner screen is probably used equally in both portrait and landscape. Certainly wouldn't expect one on the inner screen anyway, the technology is not up to that yet.
But compared to my Note 20 Ultra, the fingerprint reader on the Fold 2 is far more reliable and quicker in my experience.
As someone else said here, the trick is to register your thumb predominantly and scan the edges of your thumb. Note how you hold your phone and use the sensor naturally and use that part of your thumb or finger when registering your prints. And register more than one set using the same finger or thumb.
..
Flawless for me
It's a million times better than the S20 series!
Much better than the Flip.
Sent from my SM-F916U1 using Tapatalk
Works perfectly for me. Better than my Note 10+ did. I like a physical button much better than in-screen. That being said, my N20U fingerprint scanner also works better than the N10+. I have small hands so that might also help. I don't think the placement would be that good for my Husband's large hands though...
Works fine for me!
its fine for me. i had to set it for a few fingers though based on the diff ways of holding it
OG Fold user here and it's absolutely awful and inconsistent for me. Easily the worst scanner I've ever used in a phone.
My problem is locating it on the side of the phone if there was some sort of indentation or something to better locate it, I think it would work better.
I find it pretty reliable to the point that I can unlock it without trying based on how I reach for my phone in my pocket. I also find it mostly well-placed when holding it with the main screen open and using it for apps or to unlock the phone.

Question Do "approved" screen covers help with fingerprint scanner?

So I searched around and didn't find an exact answer so sorry if this has been asked/answered before. 6A with a Tocol glass screen cover. I was actually getting decent results prior to the Android 13 update but ever since the fingerprint reader is almost useless. I have deleted and relearned fingerprints multiple times both with and without increasing the screen sensitivity but nothing has worked. Has anyone tried the google approved screen covers and did they help?
It seems that most glass screen protectors work just okay for fingerprint in my experience. I have figured out that the trick seems to be setting it up right. The instructions indicate that you need to move you finger into various positions, but instead I have found that it is better to just use the finger position you typically will use but in varying degrees of pressure on the screen. I hope that makes sense....in other words it helps to put your finger on the screen lightly, then keep it in essentially the same position but press slightly harder several times.
neatojones said:
It seems that most glass screen protectors work just okay for fingerprint in my experience. I have figured out that the trick seems to be setting it up right. The instructions indicate that you need to move you finger into various positions, but instead I have found that it is better to just use the finger position you typically will use but in varying degrees of pressure on the screen. I hope that makes sense....in other words it helps to put your finger on the screen lightly, then keep it in essentially the same position but press slightly harder several times.
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Hmmm...that's an interesting idea. I'll have to give it a try, I've tried everything else. At some point I'll take the time to just remove my screen cover to see if it helps. Thanks!
I register my most used finger more than once and then some other fingers as well. For this phone, I registered my thumb twice (same thumb), index finger, and then another finger on my other hand.
JoeHockey said:
Hmmm...that's an interesting idea. I'll have to give it a try, I've tried everything else. At some point I'll take the time to just remove my screen cover to see if it helps. Thanks!
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How did it go?
If you are rooted there is also a sexy magisk module that will boost the scanner
Arealhooman said:
If you are rooted there is also a sexy magisk module that will boost the scanner
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Which one? name/ link?
tusher3365 said:
Which one? name/ link?
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[MODULE] Fingerprint Scanner Booster
Fingerprint Scanner Booster It does what the title says! It boosts Fingerprint sensor's responsiveness by prioritizing its process. If you use custom roms and those roms have a little delay with unlocking the device using the fingerprint...
forum.xda-developers.com
I've been using an old generic matte PET screen protector designed for an older pixel phone without any problems, so i don't think you need to get an "approved" one. I didn't increase sensitivity setting either.
6a's fingerprint reader works consistently for me, except maybe a rare misread every few months because my finger was very dry or something. In those instances, I unlock successfully with my other registered finger.

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