Unlock T-Mobile Pixel 4 - Google Pixel 4 XL Guides, News, & Discussion

I didn't see this clearly posted anywhere, so I figured I would share.
In the past with OnePlus devices on T-Mobile you were able to call and request OEM unlock even if the phone wasn't paid off. Typically, as long as you were a long time customer they would provide the unlock if the phone wasn't paid off yet. Which got me to thinking, I should try the same thing for my new Pixel 4 XL.
After a few minutes with T-Mobile support chat I was able to get T-Mobile customer support to allow me to unlock my Pixel 4. It took about 24 hours and a restart for the OEM unlock in developer settings to appear. But after that I was able to unlock the bootloader via fastboot with no problem.

Tmobile's policy is that the phone must be paid in full and wait 40 days to unlock. Now you can get lucky with customer service or tmobile on Twitter (this is actually the best way) and get it unlocked sooner but it's just getting lucky. Not everyone will get it unlocked sooner.

codya321 said:
I didn't see this clearly posted anywhere, so I figured I would share.
In the past with OnePlus devices on T-Mobile you were able to call and request OEM unlock even if the phone wasn't paid off. Typically, as long as you were a long time customer they would provide the unlock if the phone wasn't paid off yet. Which got me to thinking, I should try the same thing for my new Pixel 4 XL.
After a few minutes with T-Mobile support chat I was able to get T-Mobile customer support to allow me to unlock my Pixel 4. It took about 24 hours and a restart for the OEM unlock in developer settings to appear. But after that I was able to unlock the bootloader via fastboot with no problem.
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At least it worked for you. There's another thread already started with this same conversation only the phones still can't be unlocked after getting an unlock from t mobile

Worked for me, I received the phone early called them and was unlocked in 10 mins. I'm about to return phone though and roll with iphone 11 pro max and note 10 plus. Pixel isn't cutting it.
Really don't need to be unlocked anymore

capsnbottles said:
Worked for me, I received the phone early called them and was unlocked in 10 mins. I'm about to return phone though and roll with iphone 11 pro max and note 10 plus. Pixel isn't cutting it.
Really don't need to be unlocked anymore
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cool

Related

T-Mobile Unlocked Bootloader

Looking to clear up some questions I have in regards to Unlocking the Bootloader on a T-Mobile version of the OnePlus 7 Pro. I'm sure others will have similar questions being that T-Mobile will be the only Carrier / Store in the US that will have the phone available for purchase in-store this Friday.
After doing some research it appears the T-Mobile OnePlus 6T Bootloader can be unlocked if you request and are granted a SIM Unlock from T-Mobile. As shown here on the OnePlus website
https://support.oneplus.com/app/ans...-bootloader-for-oneplus-6t-(t-mobile-edition)
Sure, its required to wait 7 days for the bootloader unlock request to process but other then that it seems straight forward. I am aware of T-Mobile being hit or miss when requesting a Sim unlock if the Device is not fully paid off but if the device is paid in full the unlock process should be as straight forward as described on the website correct?
And after unlocking the bootloader will there be any differences between an International OnePlus 7 unlocked bootloader vs a T-Mobile unlocked bootloader? ( besides the only hardware difference being the Dual sim )
Will Custom roms be Universal between both version?... So many questions!
Hopefully someone who has gone through the T-Mobile boot loader unlock process on the 6T can clear some questions up.
You can bootloader unlock the T-Mobile variant 6t without having to simunlock, just requires some extra steps to achieve without having to payoff phone or contact T-Mobile. You can order the dual SIM tray to get dual SIM working as well once unlocked, I'm sure the opo 7pro will be the same way, no hardware differences.
Everything should pretty much work with it as well. Just did the same process for a friend's pixel through tmo..I have fully converted 2 fajitas since Novembers launch. One will sim unlock and the other via sorcery.
My experience was different - T-mobile refused to unlock my phone unless I used it for over 40 days on their network. This was despite me being a 2+ year customer on a 12 person family plan and planning on staying on after as well, paying outright for the device, and requesting an unlock via support. Wasn't able to get the 64 digit unlock code through fastboot because my 7 Pro wasn't SIM unlocked.
Whole process pissed me off enough that I'm gonna return the phone and buy it off the OnePlus website instead.
harsh2193 said:
My experience was different - T-mobile refused to unlock my phone unless I used it for over 40 days on their network. This was despite me being a 2+ year customer on a 12 person family plan and planning on staying on after as well, paying outright for the device, and requesting an unlock via support. Wasn't able to get the 64 digit unlock code through fastboot because my 7 Pro wasn't SIM unlocked.
Whole process pissed me off enough that I'm gonna return the phone and buy it off the OnePlus website instead.
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Well you should attempt to call them again, say that you travel a lot and that's the reason why you paid the phone off, I hear stories that some reps will consider unlocking it for you, just gotta give them a story. I would attempt again before returning it and having to pay that restocking fee.
Purest said:
Well you should attempt to call them again, say that you travel a lot and that's the reason why you paid the phone off, I hear stories that some reps will consider unlocking it for you, just gotta give them a story. I would attempt again before returning it and having to pay that restocking fee.
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I called them 4 times, and after being put on hold everytime they wouldn't even let me get my receipt. Apparently what they mean by "email receipt" is that they'll send you the document on a My T-Mobile account that can only be accessed by the owner of the account (in my case, I'm on a family plan with the owner in a different city). Long story short - They wouldn't let me do anything, even though my name was associated with the account. I complained enough that they said they'll waive the restocking fee, but it was a customer service nightmare. Already got the phone on OnePlus's website, and thank god for that. T-Mobile charged me 790 bucks in CA for just the phone. OnePlus gave me the phone, 6 months of accidental screen damage protection, a 60 dollar case and earphones bundle and 3 day shipping for 770.
harsh2193 said:
I called them 4 times, and after being put on hold everytime they wouldn't even let me get my receipt. Apparently what they mean by "email receipt" is that they'll send you the document on a My T-Mobile account that can only be accessed by the owner of the account (in my case, I'm on a family plan with the owner in a different city). Long story short - They wouldn't let me do anything, even though my name was associated with the account. I complained enough that they said they'll waive the restocking fee, but it was a customer service nightmare. Already got the phone on OnePlus's website, and thank god for that. T-Mobile charged me 790 bucks in CA for just the phone. OnePlus gave me the phone, 6 months of accidental screen damage protection, a 60 dollar case and earphones bundle and 3 day shipping for 770.
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I had this same issue when I had to get my OP6T sim unlocked from T-Mo. I called a bunch of times and they kept telling me no. As soon as I sent a tweet to the T-Mo support handle, they had it sim unlocked within a day. I didn't even have one payment made at that point. I've seen a lot of people have way more success with T-Mo twitter support since it's more of a marketing ploy it seems.
Xshooter726 said:
Looking to clear up some questions I have in regards to Unlocking the Bootloader on a T-Mobile version of the OnePlus 7 Pro. I'm sure others will have similar questions being that T-Mobile will be the only Carrier / Store in the US that will have the phone available for purchase in-store this Friday.
After doing some research it appears the T-Mobile OnePlus 6T Bootloader can be unlocked if you request and are granted a SIM Unlock from T-Mobile. As shown here on the OnePlus website
https://support.oneplus.com/app/ans...-bootloader-for-oneplus-6t-(t-mobile-edition)
Sure, its required to wait 7 days for the bootloader unlock request to process but other then that it seems straight forward. I am aware of T-Mobile being hit or miss when requesting a Sim unlock if the Device is not fully paid off but if the device is paid in full the unlock process should be as straight forward as described on the website correct?
And after unlocking the bootloader will there be any differences between an International OnePlus 7 unlocked bootloader vs a T-Mobile unlocked bootloader? ( besides the only hardware difference being the Dual sim )
Will Custom roms be Universal between both version?... So many questions!
Hopefully someone who has gone through the T-Mobile boot loader unlock process on the 6T can clear some questions up.
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Click to collapse
I'm going to try to flash my op6t unlock.bin on op7 pro just to see what happens. I'll report back.
On the way to T-Mobile now
lupascu.marius said:
I had this same issue when I had to get my OP6T sim unlocked from T-Mo. I called a bunch of times and they kept telling me no. As soon as I sent a tweet to the T-Mo support handle, they had it sim unlocked within a day. I didn't even have one payment made at that point. I've seen a lot of people have way more success with T-Mo twitter support since it's more of a marketing ploy it seems.
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The way I see it, if that's how the customer experience is gonna be for something so minor, I don't wanna go back to them with bigger issues with the 7 Pro if or when I face them.
harsh2193 said:
The way I see it, if that's how the customer experience is gonna be for something so minor, I don't wanna go back to them with bigger issues with the 7 Pro if or when I face them.
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That's definitely how I felt after the whole ordeal. It left a sour taste in my mouth, but that $300 trade-in deal they had for the 6T was too good to pass up.
Haven't bought a carrier phone since the first Google Nexus days, so I thought maybe the carriers have changed since then. Bad mistake, back to buying unlocked only going forward again lol, I just ordered the OP7 Pro straight from OnePlus this morning.
twinnfamous said:
i'm going to try to flash my op6t unlock.bin on op7 pro just to see what happens. I'll report back.
On the way to t-mobile now
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lemme know!
So the T-Mobile oneplus 7 pro should be able to be rooted and sim and bootlooder unlocked like the T-Mobile oneplus 6? Thanks In advance!!!
Sent from my [device_name] using XDA-Developers Legacy app
GDane1 said:
So the T-Mobile oneplus 7 pro should be able to be rooted and sim and bootlooder unlocked like the T-Mobile oneplus 6? Thanks In advance!!!
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Yes and guys that unlock bin is unique to a specific device, imei, and serial number ... Lol ... Talk to TMO on Twitter, they will unlock early if u have a tenure. Soon as we have a MSM tool we can prob decrypt and make a backdoor..
I was able to call into TMobile this morning and get my device unlocked even with financing. I just told them that I would be traveling for 3 months and the temporary unlock is for only 2 months and I didn't want to have to call in on that 3rd month to fight and get a 3rd month temp unlock. They agreed with me and said that I was approved to get it permanently unlocked. As soon as I got off the call I used the app to unlock my phone.
:: delete::
---------- Post added at 02:06 PM ---------- Previous post was at 02:04 PM ----------
Purest said:
You can bootloader unlock the T-Mobile variant 6t without having to simunlock, just requires some extra steps to achieve without having to payoff phone or contact T-Mobile. You can order the dual SIM tray to get dual SIM working as well once unlocked, I'm sure the opo 7pro will be the same way, no hardware differences.
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How?
Just fastboot oem unlock?
Just got off the phone with TMobile. One of the requirements of having the phone unlocked is to use the phone on T-Mobile network for 40 days. Which I have no problem with. Really enjoying this phone.
TMobile offered two prepay on EIP to unlock. JOD won't unlock the phone.
Just called three times. I was told they won't do it. I even offered to pay for the whole phone.
Do you have to have the SIM unlock to unlock the bootloader.
nmil1484 said:
Just called three times. I was told they won't do it. I even offered to pay for the whole phone.
Do you have to have the SIM unlock to unlock the bootloader.
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They have been inconsistent because they suck. I'd go on Twitter you'll have better luck with them.
Xshooter726 said:
Just got off the phone with TMobile. One of the requirements of having the phone unlocked is to use the phone on T-Mobile network for 40 days. Which I have no problem with. Really enjoying this phone.
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I just got off the phone with T-Mobile and they unlocked as I have paid it off. So what are the next steps to unlock the bootloader?

I just asked and they unlocked Bootloader (T-Mobile)

Hi, everyone so I was trying to unlock my T-Mobile Pixel 4 XL the other night and I was having a problem with the person previously than the ones that ended helping me to get it done. I told them I just wanted to unlock it for a trip, I didn't want to tell them I wanted to root it. They said I needed to make so many payments for a temporary unlock and pay the phone in full for a full unlock. That didn't work. So the next day, I just said I needed to unlock my bootloader and the only way to do it was if the phone was unlocked. At this point, I had the phone for a week, but they did it, I was able to unlock the phone in the app and OEM unlock in developers menu and root like everyone else. I provided some screenshot on the twitter conversation.
she messed up lol
i42o said:
she messed up lol
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Don't hurt to ask nicely
I tried through the chat function in the TMobile app. Even threatened to switch carriers and they stood their ground. Said they 'respect' my decision.
Just got my phone ulocked as well, just by asking nicely on Twitter.
I'm trying this now for my 3a, will update if it goes well.
Excuse my ignorance, but what are the advantages of rooting this device if you don't mind me asking.. I'm new to my Pixel XL. Thanks for your patience in advance
w2830 said:
Excuse my ignorance, but what are the advantages of rooting this device if you don't mind me asking.. I'm new to my Pixel XL. Thanks for your patience in advance
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This might help you decide :good:
https://forum.xda-developers.com/pixel-4-xl/help/rooted-t4004915
Well, I'm going through twitter support now. Of course the first thing they ask is if the device is paid off. They were really cool about it but basically told me I'm SOL.
I really wanted to avoid having to go through a grey-area unlocking service.
obelisk79 said:
Well, I'm going through twitter support now. Of course the first thing they ask is if the device is paid off. They were really cool about it but basically told me I'm SOL.
I really wanted to avoid having to go through a grey-area unlocking service.
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Damn sorry to hear that man
Holy ****ttt . It actually worked for me ! It took a week but it worked ! It was from someone on the T-Mobile app. I basically told them how I loved the phone but I was disappointed that I couldn't use it to it's fullest potential so I needed it unlocked. and that I have paid more than a half of the device off so I really would like it unlocked or I would like to switch to a cheaper phone. The lady was very nice to me and said that she would work that out for me as best as she could and she really did it for me !
rhonal89 said:
Hi, everyone so I was trying to unlock my T-Mobile Pixel 4 XL the other night and I was having a problem with the person previously than the ones that ended helping me to get it done. I told them I just wanted to unlock it for a trip, I didn't want to tell them I wanted to root it. They said I needed to make so many payments for a temporary unlock and pay the phone in full for a full unlock. That didn't work. So the next day, I just said I needed to unlock my bootloader and the only way to do it was if the phone was unlocked. At this point, I had the phone for a week, but they did it, I was able to unlock the phone in the app and OEM unlock in developers menu and root like everyone else. I provided some screenshot on the twitter conversation.
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I just received my 2nd Pixel 4XL from T-Mobile after reading your 1st post. TMO is still refusing to help Unlock the Bootloader. If they do not, i guess i will be sending this one back as well...
i42o said:
she messed up lol
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The carrier lock is what prevents you from the OEM unlocking. if you get it carrier unlocked and stick a different sim in you should be able to oem unlock.
Has anyone Tested Temporary Unlock from the Unlock app? Once Temp Unlocked, run the fastboot command...
ThisPlaceIsaJoke said:
Has anyone Tested Temporary Unlock from the Unlock app? Once Temp Unlocked, run the fastboot command...
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Once you're 40 days in the temp unlock works. But from what I've read the OEM unlock button in Dev options is still greyed out so you can't unlock the bootloader. That switch has to be flipped on in order for you to be able to run the fastboot command.
jr313 said:
Once you're 40 days in the temp unlock works. But from what I've read the OEM unlock button in Dev options is still greyed out so you can't unlock the bootloader. That switch has to be flipped on in order for you to be able to run the fastboot command.
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Yeah I definitely understand how it works I was on the phone with a T-Mobile escalations supervisor regarding the four or five people that had their devices unlocked through two T-Mobile help without issue and without being within policy and they're still giving me no and I'm not taking no I'm taking it all the way to the FCC at a class action lawsuit if I have to this is my second Google Pixel 4 XL because the first one they told me I could boot later unlock and I couldn't The second one after showing them proof that it's been done they gave me a not so straight okay-ish upgraded me again and I got the device yesterday and they won't do Jack about it. I currently have three contacts in the office of the president escalations department and I am waiting here back from one of them...
I just randomly tried to unlock my phone from the unlock app and it worked. Didn't ask and device isn't paid off.
Just hit up Tmobile-help on Twitter and asked them if they would unlock my phone so I could better help with Android 11 development and they did it with no trouble. Even thanked me for helping with 11 development. My phone is not paid for. I do have 5 lines and have been a customer for awhile. Not saying it will work for everyone but did for me.
No luck here
Just got my T-Mobile Pixel 4 XL unlocked via Twitter.
I'm a brand new T-Mobile customer AND my phone is on a lease, not paid off at all. In fact I've not made any monthly payments or anything yet! I've only had the phone 4 days.
The trick is to ask them to enable dual SIM card mode and provision you over to an ESIM so you can run a physical SIM due to single issues. Basically T-Mobile sucks so bad you can't use your phone in some areas without a secondary SIM.
This was really what was happening for me and I had no issues getting it unlocked.
I now have a T-Mobile ESIM and a AT&T physical SIM plus OEM modes unlocked.

OEM Unlocking "Unavailable on Carrier Locked Devices"

Ok so long story short: ended up getting a Verizon pixel 3 the other week, found out about the bootloader issue, returned it and just ordered a new one from Sprint (my current carrier), imei starts with 99 so pretty sure it's not a Verizon varient and from what I know Sprint doesn't lock bootloaders. Ended up finding out about Sprint's 50 day service requirement before allowing a phone to be Sim unlocked. Pretty sure that's the issue with OEM Unlocking being greyed out but I'd just like someone to confirm this for me if possible
Locking
I could be mistaken, but sim and bootloader unlocking are not related. I have a verizon pixel 1 that I am using on a different carrier (Google FI) no problems, but the Verizon bootloader CANNOT be unlocked. In the booloader it's listed as US and my second Pixel 1 is listed as "ROW" and was able to have it's bootloader unlocked.
Someone please correct me if I'm wrong. (And show me how to unlock big red's Bootloader on the Pixel 1 Android 10.
Zepher013 said:
Ok so long story short: ended up getting a Verizon pixel 3 the other week, found out about the bootloader issue, returned it and just ordered a new one from Sprint (my current carrier), imei starts with 99 so pretty sure it's not a Verizon varient and from what I know Sprint doesn't lock bootloaders. Ended up finding out about Sprint's 50 day service requirement before allowing a phone to be Sim unlocked. Pretty sure that's the issue with OEM Unlocking being greyed out but I'd just like someone to confirm this for me if possible
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Click to collapse
lmt1979 said:
I could be mistaken, but sim and bootloader unlocking are not related. I have a verizon pixel 1 that I am using on a different carrier (Google FI) no problems, but the Verizon bootloader CANNOT be unlocked. In the booloader it's listed as US and my second Pixel 1 is listed as "ROW" and was able to have it's bootloader unlocked.
Someone please correct me if I'm wrong. (And show me how to unlock big red's Bootloader on the Pixel 1 Android 10.
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Click to collapse
He is not asking about the bootloader. His phone is carrier (SIM) locked. I don't know Sprint's policies but if they say 50 days I would believe that.
Zepher013 said:
Ok so long story short: ended up getting a Verizon pixel 3 the other week, found out about the bootloader issue, returned it and just ordered a new one from Sprint (my current carrier), imei starts with 99 so pretty sure it's not a Verizon varient and from what I know Sprint doesn't lock bootloaders. Ended up finding out about Sprint's 50 day service requirement before allowing a phone to be Sim unlocked. Pretty sure that's the issue with OEM Unlocking being greyed out but I'd just like someone to confirm this for me if possible
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Click to collapse
They usually will sim unlock if the device is fully paid. If not then you'll probably have to wait. Once your device is sim unlocked then you can unlock the bootloader.
bobby janow said:
They usually will sim unlock if the device is fully paid. If not then you'll probably have to wait. Once your device is sim unlocked then you can unlock the bootloader.
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It was initially on a payment plan but I went ahead and paid it off in full after realizing that I'd have to do so to get bootloader unlocking to become available, but yes thank you for confirming that. The end of the 50 day period is at the end of the month so I guess I'll know for sure then.
Zepher013 said:
It was initially on a payment plan but I went ahead and paid it off in full after realizing that I'd have to do so to get bootloader unlocking to become available, but yes thank you for confirming that. The end of the 50 day period is at the end of the month so I guess I'll know for sure then.
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You can call them if it's paid off and get it done now. There is no need to wait the 50 days.
bobby janow said:
You can call them if it's paid off and get it done now. There is no need to wait the 50 days.
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I mean I did try doing so a couple weeks ago, went through customer support about 2 or 3 times and my call was eventually escalated to one of their tech support reps who basically told me I'd have to wait the 50 days to have it sim unlocked, which I'm assuming in turn will then allow bootloader unlocking. Was pretty frustrating having to ask multiple representatives on the phone and in a number of local Sprint stores without anyone giving me a straight answer or just giving me false information. You seem to be pretty sure, have you had a different experience?
Zepher013 said:
I mean I did try doing so a couple weeks ago, went through customer support about 2 or 3 times and my call was eventually escalated to one of their tech support reps who basically told me I'd have to wait the 50 days to have it sim unlocked, which I'm assuming in turn will then allow bootloader unlocking. Was pretty frustrating having to ask multiple representatives on the phone and in a number of local Sprint stores without anyone giving me a straight answer or just giving me false information. You seem to be pretty sure, have you had a different experience?
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Nope. Just been reading and that's the general consensus.. If you can't get it with one rep hang up and call again. Demand it since your device is paid off. That 50 day bull**** is just that.

Network Unlock TMobile OP8

Is there anyone who can do this ? I saw someone offering the unlock for free...believe his name on here was mobbdeep?? Service is TMobile, phone came directly from TMobile as well, and have had acount for a few months now.
Raysofsunshine said:
Is there anyone who can do this ? I saw someone offering the unlock for free...believe his name on here was mobbdeep?? Service is TMobile, phone came directly from TMobile as well, and have had acount for a few months now.
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Sorry bro, he closed that thread a while back. It was legit, he unlocked both of mine. Keep a look out to see if he will do it again. Otherwise you may have to call TMO and persuade them to help or tweet the help desk. Happy modding!
So maybe I can give some help with information. T-Mobile will not allow you to seamlessly network unlock without a full payoff. You can typically contact T-Mobile's Twitter and get them to unlock it if you have a specific reason. According to someone I know directly in their support, they will typically unlock with minimal hassle if you have at least three device payments. However, you can typically get an unlock earlier if you give them a valid reason. A lot of people reported network issues with an OTA. Referencing this, and informing them that a bootloader unlock is necessary for repair, they unlocked mine with literally a single payment on file. It took a bit of persistence (and even referencing the XDA thread), but they did unlock it for me. Give it a shot. Worst they can say is no.
stompysan said:
So maybe I can give some help with information. T-Mobile will not allow you to seamlessly network unlock without a full payoff. You can typically contact T-Mobile's Twitter and get them to unlock it if you have a specific reason. According to someone I know directly in their support, they will typically unlock with minimal hassle if you have at least three device payments. However, you can typically get an unlock earlier if you give them a valid reason. A lot of people reported network issues with an OTA. Referencing this, and informing them that a bootloader unlock is necessary for repair, they unlocked mine with literally a single payment on file. It took a bit of persistence (and even referencing the XDA thread), but they did unlock it for me. Give it a shot. Worst they can say is no.
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i'll have to give it a try. this is my first tmobile OP variant and i'm already upset that i didnt buy unlocked directly, i just didnt have the full amount up front and really needed a new phone. went with the 8.
Look in the 8+ forums. I just got my 8+ unlocked a few days back. I messaged the person and she got back within about two days. After that I sent her my info and I was unlocked in a couple hours.
Scott said:
Look in the 8+ forums. I just got my 8+ unlocked a few days back. I messaged the person and she got back within about two days. After that I sent her my info and I was unlocked in a couple hours.
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Which thread is it in I'm having trouble finding it.
I just called T-Mobile and they approved the unlock for my OP8 (purchased in August 2020). My reasoning was T-Mobile is paying half of the phone (50% off deal) and told them I will be paying my half early (around $230 left). So they said yes to unlock my phone. Give it a try.
What if you buy a T-Mobile locked 8 on ebay? I thought you could still unlock bootloader with msm, am I screwed?
sixisixsix said:
What if you buy a T-Mobile locked 8 on ebay? I thought you could still unlock bootloader with msm, am I screwed?
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You need to request an unlock token (bin file) from Oneplus to flash before you unlock the bootloader.
demonlordoftheround said:
You need to request an unlock token (bin file) from Oneplus to flash before you unlock the bootloader.
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Yeah but I bought the phone off of eBay so I don't think they will unlock. I am thinking of paying for an unlock service that costs around $80-$100 (I don't know of any legitimate ones) or returning the phone and buying the n10 5g. The only thing preventing me from getting the n10 5g is the lcd screen, that is a major issue for me.
sixisixsix said:
Yeah but I bought the phone off of eBay so I don't think they will unlock. I am thinking of paying for an unlock service that costs around $80-$100 (I don't know of any legitimate ones) or returning the phone and buying the n10 5g. The only thing preventing me from getting the n10 5g is the lcd screen, that is a major issue for me.
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though you bought it, are you a tmobile customer? I think if the phone is already paid off, and you use the phone on their network for at least 40 days straight, then you should qualify for an unlock.
savatage_dude said:
though you bought it, are you a tmobile customer? I think if the phone is already paid off, and you use the phone on their network for at least 40 days straight, then you should qualify for an unlock.
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I got my TMo OP8 off Swappa and just requested the unlock code from the OnePlus website the day it arrived. It took 7 days literally to the minute to get my unlock code, which I hear is the norm.
But also note that we're all talking about 2 different things: a bootloader unlock (which is what I did) and a carrier unlock (which is what OP was after, I believe).
SilverZero said:
I got my TMo OP8 off Swappa and just requested the unlock code from the OnePlus website the day it arrived. It took 7 days literally to the minute to get my unlock code, which I hear is the norm.
But also note that we're all talking about 2 different things: a bootloader unlock (which is what I did) and a carrier unlock (which is what OP was after, I believe).
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when i checked the oneplus website for bootloader unlock it required an unlock code from tmobile. can you link me to the page where i can request the bootloader unlock?
edit: I am an idiot, disregard that.
Can you help me with getting the unlock token? what exact commands did you use to get unlock code? I followed the oneplus guide but get the response-
"C:\platform-tools>fastboot.exe oem get_unlock_code
FAILED (remote: 'Please enable OEM unlocking in Settings first')
fastboot: error: Command failed"
my understanding is that you need to sim unlock before you can oem unlock.
stompysan said:
So maybe I can give some help with information. T-Mobile will not allow you to seamlessly network unlock without a full payoff. You can typically contact T-Mobile's Twitter and get them to unlock it if you have a specific reason. According to someone I know directly in their support, they will typically unlock with minimal hassle if you have at least three device payments. However, you can typically get an unlock earlier if you give them a valid reason. A lot of people reported network issues with an OTA. Referencing this, and informing them that a bootloader unlock is necessary for repair, they unlocked mine with literally a single payment on file. It took a bit of persistence (and even referencing the XDA thread), but they did unlock it for me. Give it a shot. Worst they can say is no.
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this is what i had the ebay seller i got my phone from do, and apparently they are going to unlock tonight; the rep said the phone needs to be used for at least 48hrs on tmo network, but preferably 40 days before unlocking. It seems they have an official policy on carrier unlocking and then another policy which is only used on twitter; all very confusing. my concern now is that custom roms will not work correctly on tmo op8t, as verizon owner have reported crdroid not working for them.
Ok mobdeep is back in the game of unlocking TMO phones. Head to his thread and read the info. Happy modding!
So I have an unlocked carrier t-mobile device and I want an unlocked bootloader. Who do I need to contact to get the 7 days rolling? Thanks
EngineManShawn said:
So I have an unlocked carrier t-mobile device and I want an unlocked bootloader. Who do I need to contact to get the 7 days rolling? Thanks
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Everything you'll need to do is Here I did it last Thursday it's pretty quick to get the needed info.
My device already i
hungmung said:
Everything you'll need to do is Here I did it last Thursday it's pretty quick to get the needed info.
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My device is already being used on a different carrier. So I need to do what steps now?
T-mobile says I can use this device with any carrier
Raysofsunshine said:
Is there anyone who can do this ? I saw someone offering the unlock for free...Service is TMobile
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EngineManShawn said:
My device is already being used on a different carrier. So I need to do what steps now?
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If you guys are wanting to root your Tmobile/Sprint phone here is the guide, i unlocked my phone, unlocked my bootloader & rooted it. To get token it took exactly a week. Here are the guides: Android 11 how to root T-MOBILE OP8 5G
TIP: Go into Settings>Wifi&Network>SIM&Network:> Network Unlock. This should get your phone unlocked which is the first step. Then head over to unlock token - OnePlus (United States) and apply to get your token, which took me 1 week exactly. Here is also a tool incase you brick your phone: Unbrick tool to restore your device to OxygenOS

Question TMobile shenanigans

So as of late, TMobile doesn't unlock devices now unless you meet their requirements. The 40 day connected and paid off rule. Impressed they are tight on this now. I recently had a OnePlus 9 pro that was paid off and bought elsewhere and they gave me a hard time to unlock sim. I have recently got my Pixel 7 Pro and the same rules apply. Last year with the Pixel 6 Pro,they sim unlocked on my 4th day of having device unpaid. The "development purpose" doesn't work any more. They tell you, "ah, I'm seeing that you want to root your device..." And shut you down immediately.
What pickle I got myself into. Got an unlocked p7p from Google Fi, but, they wouldn't let me pay it off for some reason, so I returned it. Bought one outright for 973 at TMobile. Got the wife an s23 ultra and they refunded me for my p7p and put it on a plan to get the 600 off with op9p trade in. Now I'm stuck with a locked phone again.
My question is:
OnePlus had an adb command to ungray the OEM unlock... Does the Pixel have a way? Or does someone here do it? Or if any trusted 3rd party could be recommended?
How did you contact them? Personally, I have never had any luck outside of their Twitter support. They gave me pushback a bit, but after expressing being disappointed that I traded in my unlocked phone for a locked device and being a bit of an ass they eventually did it for me. I also made sure to stress that I had no way to go back to my previous device, since I traded it in. Their direct support line did NOT flex on the requirements at all.
See my post here:
V0latyle said:
This is an excellent resource for information on bootloader unlock ability.
There are several components at play here:
ro.oem_unlock_supported is set at ROM build time; if 1, the OEM Unlocking toggle should be available. This property is not visible without root.
sys.oem_unlock_allowed is used by some "permissive" devices such as the Google Pixel to determine whether OEM unlocking should be allowed; in the case of the Pixel, this is done by checking an online whitelist of serial numbers
get_unlock_ability is controlled by the OEM Unlocking toggle. Off is 0, on is 1. If 0, the bootloader will reject fastboot flashing unlock. Can be checked in bootloader mode using ADB: fastboot flashing get_unlock_ability
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Nothing can be changed via command line without root.
stompysan said:
How did you contact them? Personally, I have never had any luck outside of their Twitter support. They gave me pushback a bit, but after expressing being disappointed that I traded in my unlocked phone for a locked device and being a bit of an ass they eventually did it for me. I also made sure to stress that I had no way to go back to my previous device, since I traded it in. Their direct support line did NOT flex on the requirements at all.
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I did through Twitter also and no budge. I think at this point they have me flagged for always unlocking my device(s) and being a complete and total ass most times to them.
V0latyle said:
See my post here:
Nothing can be changed via command line without root.
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That's too bad cause the op9p had a command line to ungray the OEM unlock option whilst the phone is sim locked and bootloader locked. Wonder if I tried the same command.hmmmm
avid_droid said:
That's too bad cause the op9p had a command line to ungray the OEM unlock option whilst the phone is sim locked and bootloader locked. Wonder if I tried the same command.hmmmm
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What was the command? You aren't talking about doing stuff through MTKclient or anything are you?
Had a similar situation with T mobile. I met all of their requirements. Paid off device, over 1 year active on their service, but since I bought it at Best Buy and not T mobile direct they wouldn't unlock it.
Now I am dealing with Boost mobile BS. Trying to port my number out for over 2 weeks and still nothing.
V0latyle said:
What was the command? You aren't talking about doing stuff through MTKclient or anything are you?
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this is the command:
adb shell pm uninstall -k --user 0 com.qualcomm.qti.uim
i know its a different SoC bt wondering if something similar could be replicated??
that allows the OEM unlock toggle to work on sim locked devices. I just need root,well dont really need it except ive become grown to se Adblock for the ads.
I'm not directing/telling you to do this @avid_droid, but I've read on the forum here that some members have had to speak to 5+ service reps (on either/both Twitter) to get them to unlock the device where all you can hope for is to get lucky enough to fall into talking to an accepting rep. Those members really just had to be persistent until they landed on one. I really wonder (& doubt) they keep track or put a note in your "record" all the attempts to get it done...I highly doubt anyone on T-Mobile cares...
But supposedly one can get in their good graces by being a long time customer...?
Unfortunately, those adb shell commands haven't worked on a Pixel since very early on (I'm thinking no later than the Pixel 3)...
simplepinoi177 said:
I'm not directing/telling you to do this @avid_droid, but I've read on the forum here that some members have had to speak to 5+ service reps (on either/both Twitter) to get them to unlock the device where all you can hope for is to get lucky enough to fall into talking to an accepting rep. Those members really just had to be persistent until they landed on one. I really wonder (& doubt) they keep track or put a note in your "record" all the attempts to get it done...I highly doubt anyone on T-Mobile cares...
But supposedly one can get in their good graces by being a long time customer...?
Unfortunately, those adb shell commands haven't worked on a Pixel since very early on (I'm thinking no later than the Pixel 3)...
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They keep notes on me and I can guarantee that. I went through multiple chats to get a paid off device sim unlocked. More than 5 I guarantee. Everytime I started a chat, they knew what I was going to ask everytime before I said anything. I had to go up the chain many times with no success. I'll try again for ****s and giggles
avid_droid said:
They keep notes on me and I can guarantee that. I went through multiple chats to get a paid off device sim unlocked. More than 5 I guarantee. Everytime I started a chat, they knew what I was going to ask everytime before I said anything. I had to go up the chain many times with no success. I'll try again for ****s and giggles
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Oh wow...that's crazy! Kinda sucks that multiple others hadn't been "blacklisted" like you have; they kinda implied they just kept trying right after the other until it worked out for them...!
simplepinoi177 said:
Oh wow...that's crazy! Kinda sucks that multiple others hadn't been "blacklisted" like you have; they kinda implied they just kept trying right after the other until it worked out for them...!
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Naw they've always kept tabs on my account since losing my shhh on them multiple times. It is weird that I am flagged though
I got my pixel 7 Pro unlocked by TMO the day I got it. I called into customer support and told them "I have a second sim for work and want to use the phone at full potential. But it doesn't allow me to install the sim because says carrier locked." You are asking for sim unlocking and it unlocks the bootloader too. If the representative will do it they will have download the unlock app in play store. Open the app and it unlocks sim and bootloader..After it says in app sim unlocked, reboot the phone and it will allow OEM unlock to be toggled and I never looked back. I got the super deal where they gave most the price off if I bring my own phone and trade it in. Still isn't fully paid off and rooted since day 1.
S8rooted&tooted said:
I got my pixel 7 Pro unlocked by TMO the day I got it. I called into customer support and told them "I have a second sim for work and want to use the phone at full potential. But it doesn't allow me to install the sim because says carrier locked." You are asking for sim unlocking and it unlocks the bootloader too. If the representative will do it they will have download the unlock app in play store. Open the app and it unlocks sim and bootloader..After it says in app sim unlocked, reboot the phone and it will allow OEM unlock to be toggled and I never looked back. I got the super deal where they gave most the price off if I bring my own phone and trade it in. Still isn't fully paid off and rooted since day 1.
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I paid mine off as ive stated but they wanted me to get the 600 off with my op9pro trade in so i did that. These guys on T-Force wont even respond to me haha. Tmobile has good service but their customer service is bad for the past couple months from what ive been experiencing.
Yep it's been a few hours and no response from T-Mobile on Twitter. I'm flagged
avid_droid said:
Yep it's been a few hours and no response from T-Mobile on Twitter. I'm flagged
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On mine I called in. For the other 6a my gf has I went threw T-Mobile chat in the app and had a rep do it that way also. The "I need it unlocked for work sim" method works. Unless it's flagged or something. I was a brand new customer at the time too. Just switched from Google Fi. Traded in a few phones and got a 7 Pro and 2 6a's. Also have my old 6 pro still. Traded in some old janky Samsungs and a 5a 5g. Only one hasn't been unlocked because it's my son's phone and he doesn't use root. I didn't have any problems but I know some have had problems with customer service. I tried the Twitter t force way and never got a response. I called and chatted.
So after hours of wait I finally got hot with the requirements again after telling them I know about it. Still no luck. In all honesty, I don't actually feel a need to be unlocked. Its not like it's gonna happen any time soon for me cause TMobile just loves me
I spent a month. A month calling for two weeks of that month daily waiting for long holds just to get through. They said everything under the sun promising me it would get unlocked in a 24-72 hour period.
Then after a month of back and forth they finally said my unlock request has been denied but gave no explanation as to why even when I asked.
Their customer service was awful. Conflicting information and hostile customer service reps.
T-Mobile has lost me as a direct customer for a long time.
I'm with AT&T but I got my pixel 7 pro phone fully unlocked for this reason. I can toggle OEM unlock any time I want right from the get go with out any issues. You're always better off with buying the phone in full.

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