volume and on\off button broken/not responding. How to turn on device? - Sony Xperia XZ Premium Questions & Answers

My volume and on/off button are broken and not responding. Cant turn my device on. First my on/off button was broken so i had to turn it on/reboot into system holding volume up key and then connect the usb cable on the computer and i entered flashmode and used flashtool and reboot to system. But now the volume key is also broken and not responding. so now i cant turn it on through flashmode/flashtool no more. All i can do is charge battery. So the device does turn on. But only charching mode. Also USB debugging is turned off. So ADB wont work either. How to reboot into system?

Solved.
Here's how for future reference if someone encounters a similar issue.
1. Disconnect battery and reconnect it
2. Download and install Xperia Companion Tool from Sony (tested on Mac, but the Windows version should work as well)
3. Choose Repair Software/Xperia on the Companion tool
4. Connect phone to computer using a USB cable
5. Disconnect phone when the Xperia splashscreen appears.
Done.

Does not work for xperia xz premium or am I doing something wrong ? using windows version of Xperia companion tool, reconnect battery, click on "software repair" , connect phone , disconnect but does not boot system

the problem is from on off flex cable. it is hardware problem. not software.
just change the that cable it will fix onoff switch and valume buttons and fix ui restarting.

I change flex and buttons but didn't work, after disassembly I noticed that flex connector on mother board is broken , it is caused by the too long flex cable that strain this connector. Original parts. They are idiots or its just maketing.

fastboot reboot (cmd / adb cmd tools)

Related

{Q} my sony xperia z no power no led no vibration

help my sony xperia z won't turn on no led not charging no vibration it happens when i was able to install the dual recovery CWM and TWRP when my phone is finish installing it required to reboot with it self but my phone is dosen't turn on with no led i press the power botton my phone is dosen't turn on i disconnect the usb cable and connect it again but my phone is still not turn on and ill try to press the power botton with volume up the red led is on but no vibration and no sreen reaction when i release the two bottons the red led is turn off and try to connect my usb cable the my pc and press power and volume up it's only give sound connect and disconnect in my pc but my phone is not detected i try to fash my phone with the fashtool when i do the press volume down and insert the usb cable my phone is not responding no led no screen but the fashtool is still waiting but my phone is not detected also i try pc compasion and SUS but my phone is can't enter to recovery mode anyone can help me this problem? i do charging my phone about 24hrs. but nothings happens any anyone help me pls.?

My Z3 D6603 bricked after flashing Lollipop

My device is D6603, already rooted in kitkat using giefroot, locked bootloader, "Z3-lockeddualrecovery2.8.15" installed.
I flashed the " D6603_23.1.A.1.28_Customized_NCB" firmware as "[D66XX]{5.0.2} Flashable stock Lollipop pre-rooted collection & XZ dualrecovery" post instruct, after that, the device restart, and I enjoyed lollipop for just a few minutes, after I open the Setting, the device first become no response, then screen is off, led off(even plug into adapter), no response no matter how hard i tried to press the power button, with vol+/- pressed together, no response at all!!
After one night leave it alone, i tried again, no response at all ,however, when i plugged into adapter, the led light became red, then after a while, it began to blink in red.
Please help me, what should i do with this condition?
mythomasy said:
My device is D6603, already rooted in kitkat using giefroot, locked bootloader, "Z3-lockeddualrecovery2.8.15" installed.
I flashed the " D6603_23.1.A.1.28_Customized_NCB" firmware as "[D66XX]{5.0.2} Flashable stock Lollipop pre-rooted collection & XZ dualrecovery" post instruct, after that, the device restart, and I enjoyed lollipop for just a few minutes, after I open the Setting, the device first become no response, then screen is off, led off(even plug into adapter), no response no matter how hard i tried to press the power button, with vol+/- pressed together, no response at all!!
After one night leave it alone, i tried again, no response at all ,however, when i plugged into adapter, the led light became red, then after a while, it began to blink in red.
Please help me, what should i do with this condition?
Click to expand...
Click to collapse
You should reinstall your firmware using Sony PC companion. Download it and it will give you instructions how to repair your phone. Make sure you have all the necessary drivers installed. this is official and simple method to repair your phone
Secondly , you can alternatively use FLASHTOOL.
If you still have questions, quote for a reply
Hnk1 said:
You should reinstall your firmware using Sony PC companion. Download it and it will give you instructions how to repair your phone. Make sure you have all the necessary drivers installed. this is official and simple method to repair your phone
Secondly , you can alternatively use FLASHTOOL.
If you still have questions, quote for a reply
Click to expand...
Click to collapse
my phone is still bricked. when using flashtool in flashmode, connected to the PC, it repeats the following message:
INFO - For 2011 devices line, be sure you are not in MTP mode
INFO - Device disconnected
Device connected with USB debugging off
For 2011 devices line, be sure you are not in MTP mode
INFO - Device disconnected
and the led light is red on, then off, then on ....
if i try to connect it to the power adapter, the led light is red with fast blink. And I try to use another power adapter (iphone's ), the red light is on, continuously for about 20 minutes, then off, at this time ,if i try to reconnect to the power adapter, the led is still off. after try power button or vol+ button, then the led is back again , but with the same status.
is there anything I can do with my z3? I'm desperate...
thanks a lot !!
mythomasy said:
my phone is still bricked. when using flashtool in flashmode, connected to the PC, it repeats the following message:
INFO - For 2011 devices line, be sure you are not in MTP mode
INFO - Device disconnected
Device connected with USB debugging off
For 2011 devices line, be sure you are not in MTP mode
INFO - Device disconnected
and the led light is red on, then off, then on ....
if i try to connect it to the power adapter, the led light is red with fast blink. And I try to use another power adapter (iphone's ), the red light is on, continuously for about 20 minutes, then off, at this time ,if i try to reconnect to the power adapter, the led is still off. after try power button or vol+ button, then the led is back again , but with the same status.
is there anything I can do with my z3? I'm desperate...
thanks a lot !!
Click to expand...
Click to collapse
did you hold the Vol+ button when inserting the microusb? Also, the device must be completely off (power+vol+)
mythomasy said:
my phone is still bricked. when using flashtool in flashmode, connected to the PC, it repeats the following message:
thanks a lot !!
Click to expand...
Click to collapse
turn off your device.
Hold power+volume up button and then connect your device via a USB. If however, the device disconnects, you should keep holding the power button and do not leave it.
Lastly, upgrade your drivers from flashtool folder!
Good Luck
Incanity said:
did you hold the Vol+ button when inserting the microusb? Also, the device must be completely off (power+vol+)
Click to expand...
Click to collapse
you mean inserting the microusb connected with power adapter using vol+button? I tried ,but the led light still fast blinking in red.
I thought maybe the fast blinking means the phone cannot charge in.
Hnk1 said:
turn off your device.
Hold power+volume up button and then connect your device via a USB. If however, the device disconnects, you should keep holding the power button and do not leave it.
Lastly, upgrade your drivers from flashtool folder!
Good Luck
Click to expand...
Click to collapse
i hold the power button and vol+ button with rubber bang, connect to power adapter, however, no led light on!
mythomasy said:
i hold the power button and vol+ button with rubber bang, connect to power adapter, however, no led light on!
Click to expand...
Click to collapse
Do this , Make sure you load all the files in flashtool and it is waiting for the device.
When it is waiting to flash, hold down power+volume key and connect it. Connecting before means, you will have to hold it for a long time
If it doesnot work, your drivers are outdated which as i suggested upgrade from flashtool folder
mythomasy said:
i hold the power button and vol+ button with rubber bang, connect to power adapter, however, no led light on!
Click to expand...
Click to collapse
no;
when NOT connected: press power + vol+. After that you get two vibrations from the device, this means the device is off.
after that, hold ONLY vol+, and connect it to your PC, with Flashtool waiting for the device using flashmode.
the device will never vibrate, no response at all!
I went to customer service yesterday, they said my device is completely no response to any test and need to change the mainboard....how could a basically flash(just flash 5.0.1 with bootloader never unlocked) will result in such a disaster?! I cannot understand!!

[Help] Sony Xperia S Won't Turn ON!

Hi guys, my Sony Xperia S won't turn after updating it in the PC Companion. It start's when the PC Companion said to turn off my phone then plug it again in the USB Cable while holding the Volume Down, after that. It's not proceeding in the next step (In the Updating mode) After that I unplug my phone and Turn it ON. but i can't turn it on. Then when i charge it it only shows red led. and i already tried the Volume Up + Power Button but nothing still happen's. Anyone can help me?

Please Help. Z3 won't turn on, Solid Blue light.

My Z3 was running a custom firmware perfectly and then I let it die, and couldn't charge it for a few days. Now I have had it plugged in for a while and tried many different cables and nothing. I tried holding soon power and volume up, I get 3 vibrations and then a solid blue light appears in the notification light. Same thing also happens when I press yellow reset, I get 3 vibrations. Computer doesn't seem to recognise the phone at all.
Hey Jolbol1,
So it turns out you've been booting your device into Fastboot mode if i'm correct - You've said your device vibrates 3 times when pressing the Yellow Reset button found underneath the microSD card flap, with this it leads me to believe there's still a chance to recover your phone as it's not completely dead, first off unplug your device (imagining it's in fastboot mode [Fastboot mode = Blue LED + Blank Screen]) this would take you out of fastboot mode and lead me to believe your device is now in it's off state, Now what i'd like you to perform is a Factory Reset, whether it's by Sony PC Companion or Flash Tool.
The Flashtool method is a lengthier and more difficult process in my own opinion, however it's the route i usually take in order (click here for a step by step guide on how to perform a factory reset with flashtool)
Additionally the method i'd recommend for you to try is first off download Sony PC Companion Once done, ensure Sony PC Companion is running, once checked plug the USB into your PC (ENSURE IT'S NOT CONNECTED TO YOUR PHONE YET) Hold the Volume Down button and plug the other end into your device this puts your device into flash mode, Next follow the instructions on screen and it'll re-install the software onto your device

Suggest a way to start xzp dual g8142 as power & volume button not working

Is there any way to start xzp G8142, as power button and volume key stopped working and my phone is in switched off condition. Suggest a way to start using pc software or other way.
Buying new ones which works
Does the screen come on when you plug it in to charge? If it doesn't it might not be the buttons; phone might be dead. But, you can try applying pressure to the back of the phone right behind the power button while pressing the power button. I have an issue with my volume up button and doing that makes it work. Not sure it'll solve your issue but worth a try.
Solved.
Here's how for future reference if someone encounters a similar issue.
1. Disconnect battery and reconnect it
2. Download and install Xperia Companion Tool from Sony (tested on Mac, but the Windows version should work as well)
3. Choose Repair Software/Xperia on the Companion tool
4. Connect phone to computer using a USB cable
5. Disconnect phone when the Xperia splashscreen appears.
Done.

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