I don't know what's happening to my screen! :( - Mate 8 Q&A, Help & Troubleshooting

Hello guys. I had a strange issue with my wife's phone today... and I wanted to know y'all opinion about it before spending money in a new screen.
First of all, we never did any bootloader-unlocking or rooting on it before.
She was returning home with the phone in her backpack (empty, so the phone was not hit or anything). And when she arrived she took the phone and it began to hang and get freeze. Then it restarted itself, and entered in a bootloop. It stayed that way for an hour until finally I got to turn it on. But the touchscreen didnt work anymore (the screen looks perfectly and it has NO scratch, I swear...)
So I tried a factory reset, but the touch still didn't work.
So, what do you guys think? Could be something like software/drivers problem? Did you know any similar issue ever?
I think its very weird, cause before it worked perfectly. And it matches too much with the almost-brick moment...

Related

Screen unresponsive

Hi Guys,
I just recently had a problem with the screen of my 750. The screen stops responding after the first touch.
I would like to know if theres is a way to skip this alignment screen process. Right now i´m stuck at this screen.
Thanks for your help
http://forums.palm.com/palm/board/message?board.id=hardware&thread.id=16220
I think this will help u.
jesusodin said:
Hi Guys,
I just recently had a problem with the screen of my 750. The screen stops responding after the first touch.
I would like to know if theres is a way to skip this alignment screen process. Right now i´m stuck at this screen.
Thanks for your help
Click to expand...
Click to collapse
After using my used Treo 750, WM 6, AT&T for about two months, it started experiencing the screen problem. Upon hard reset, the screen would respond to the first tap, and be almost unresponsive to the calibration. I had to press repeatedly very firmly. Went through a couple of hard resets and it didn't get better.
The screen would respond find for a while and then start working. I thought that I had it all taken care of and was working well yesterday until the afternoon rolled around. It started being unresponsive again. After a hard reset, it would respond to the first touch and then calibration barely worked.
Finally, I was able to get into it and installed Palm's Device Reset and ran it. It has since then been calibrating fine. I'm only using it bare bones right now and won't be able to test it more in depth until this weekend to see if the problem is resolved.
I did notice using SKTooks that the gwes.exe process was running at a high percentage while this was occurring, near 40-50 % when it is running at 0% now.
Any thoughts? ANyone tried the device reset at:
http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,kb=PalmSupportKB,t=ooccase,case=obj(9260)
Treo 750 touch problem
Hi , I'm having the same problem wit my Treo . Did you solve your problem?
Hey Davidoff,
For quite a while, mine acted up, so much that I bought a used Wizard to replace it. Even after performing the device reset as I noted above, it would still be unresponsive at times, with the GWES.exe process (as shown by SKTools) running much higher.
For a while, I let it set without it's battery (perhaps a week) and then reinserted, fully charged it and immediately disabled ALL today plugins. So far, it has been running great but I'm very tentative to switch back to it as my primary phone, even though I love it.
I'm wondering if you can try disabling your today screen plug-ins, set the screen backlight to dim at one minute and the device to auto-off at one minute and see if this helps to resolve the issue. I'm curious as to whether any of those three combinations made a difference in mine, or have just bought time until it acts up again.
Anyways, I'd be interested to learn your results.
Brian

[Q] HTC HD2 Screen Not Working

I don't know if this was ever fixed but I just bought the HD2 off a friend and i saw it work for him but when i received it, it boots up normally, but then when i try to touch the screen, nothing responds except for the actual buttons. It seems to be running fine, just the screen doesnt respond to anything. No warranty. Is there a fix?
It sounds like the digitizer may be busted... You could consider trying to replace it yourself but it's a tricky business, especially when some models of the Leo require soldering to get the new one on
You could also try a different ROM. To be honest though, I would ask for your money back, as it's not in the condition you wanted.
I am wondering if this truly is a digitizer issue. This happened to me the other day. I reflashed my nand rom, and it eventually "woke up" and started working fine after about an hour.
Very strange, indeed. I'm hoping it is a software issue and that my digitizer is not failing...
love to hear some more thoughts on this!
I also have this issue, but when I press the screen very hard (very very hard) or when I press the end call button continuously then it works all again.
Same thing here. I got my HD2 since last March. It works really well until recently. If I let it sleep, the screen would not respond at all when if I wake it up. Luckily, it still under warrantee so T-mobile will replace a new one for me.

Touchscreen stopped working after soft brick...

Ok..
I had this phone for a while and I started using it again recently. I have fully replaced the digitizer/lcd bezel before with no problems (been a phone repair tech for 10 years) And it has worked fine.
The other night I reverted it back to stock because it seems to be the only way to get a constant data signal. Worked fine. I then updated it to the newest OTA update without a problem.
I then rebooted it and it stuck on a black screen loop with the buttons going on and off for hours. I spent 7 hours trying to figure out what was wrong, flashing, re flashing.. Nothing. Finally I get CWM recovery installed and find out my SD card is fried. So I put a new one in, and transfer over the roms I want t flash. 3 different roms, all with no touch screen.
Revert back to stock, still no touch screen.
Could something have gone bad on the board to have caused this? Is there something system wise not getting wiped that may cause this? Its to much of a coincidence that the touch screen and buttons would go out after all this happened.
Any help would be appreciated. Im waiting on a new digitizer now to check because Ive already gone over all the connections. But if its something software wise, Id like to try that before doing another digitizer replacement.
Thanks
funny you made this thread. i just got my hands on a soft bricked g2x that was stuck on the blue lg logo. after a quick nvflash it boots right up......but with no touchscreen. not sure if it ever worked as im not the original owner.
but i'll be keeping my eyes out on this thread for sure!
Id give a pretty to see inside both of your phones. Sounds like a bad contact on the ribbons.or one of them may have been ripped during a screen installation. I've never heard of the screen just up and quoting working without some major stuff happening to the phone. My guess is these screens were replaced with the wrong screen.just a guess though.
Sent from my LG-P999
grantusmantus said:
Id give a pretty to see inside both of your phones. Sounds like a bad contact on the ribbons.or one of them may have been ripped during a screen installation. I've never heard of the screen just up and quoting working without some major stuff happening to the phone. My guess is these screens were replaced with the wrong screen.just a guess though.
Sent from my LG-P999
Click to expand...
Click to collapse
I have done phone repairs for quite a few years, It wasnt a wrong screen and has worked fine for a year since its replacement. I have already opened the phone again and made sure all contacts were fine. What Im trying to figure out is if there is maybe some part of the system/boot that holds the touchscreen drivers and they have bee erased?
Again, I find its a huge coincidence that it worked fine up until this happened then as soon as its booting again, stops working... Which is why I think its a software issue.
Try touching the corners of the screen after booting up start with the top left and go clockwise. One of the roms used to mess up the connectivity between phone and screen. And that is supposed to reset the touch screen. A old g1 trick
Sent from my SGH-T999 using xda premium

[Q] Screen not working but touchscreen still responding

Hello everyone!
I have been visiting the site for a long time but this is the first time I actually post.
Well the problem I have with my nexus is that the screen stopped working a few days ago, but the touchscreen is still responding. I was walking at the beach with the phone in my pocket and after some time I realized the phone was not working. I suppose it was the humidity because the phone was completely dry.
Now the weird thing is that the touchscreen works perfectly, I can feel it when I unblock the phone, but the screen is completely black. Anyone has any idea how to fix this? I already changed the screen of my old nexus 4 a few times, but is there any other option? because I do not want to pay for the whole screen replacement when the touchscreen is working. I would say that it is just some contacts not working properly, but I do not really know how to fix that.
I hope someone has an idea how to fix it.
Thank you!
Maybe this thread will point in the right direction. Mentioned is flashing stock recovery.
http://forum.xda-developers.com/showthread.php?t=2574354
Thanks for the reply! I tried that but it did not work and after the battery run out I realized it was not charging either. So I think the only thing left is to send it to repair to LG or something...

[Q] curious boot trouble after screen replacement

Hey All,
I posted this over on r/nexus5 as well, but figured id see if anyone here had any ideas as well.
I replaced my screen/frame earlier today and started having some trouble, figured I'd see if anyone else has had a similar experience and can give some advice.
I replaced my screen about a year ago, and all was well until a month ago. Dropped it again and cracked the screen, so I ordered another. Decided to spice things up and get a red frame as well, so this afternoon I took it apart. Tore it all down, and moved all the parts over to the new frame, everything went over nice and easy, and I got it all about together and booted it up. I see the Google logo with the unlock symbol, hangs out for about 15 seconds, and then reboots. Will do this for a bit until I power it down.
I read some other threads with some similar symptoms. A few people suggested the power button was being held down and causing the reboot, but that isnt the case here. I can get into the boot loader/fastboot screen, and can see it over adb. Soemone else suggested it was the long wide noddle cable not properly connected, so I've reseated that about a dozen times with no luck. I have checked all of my connections over a handful of times, but still the same deal.
So since my pc can see it in fastboot, I ran the nexus toolkit and did the force flash. Files transferred over and were written successfully, and as far as NRTK was concerned, it all went well. so it tells me the phone to reboot, and of course its the same 15seconds of google logo, rinse/repeat.
So I am thinking maybe my motherboard got damaged somehow during the transition? I just cant find any signs of damage, and I was pretty careful during the transfer. This was a replacement from China, but I figured since it shows the google logo and boot loader, the screen is indeed working... could it be the screen/digitizer preventing it from fully booting? I think its odd that root toolkit could still see the device, send data to it, and write it successfully.
Any thoughts would be much appreciated.
Actually now that I think about it, I will throw the guts back into the old frame in the morning to confirm if it is the new screen causing the problem or not.
So it turns out it was the chinese knock off screen that was the problem. put the guts back into my old phone, and all was well. Going to return it and get a new screen on the way.

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