Low sound quality over speaker phone - OnePlus 7 Pro Questions & Answers

I and many other have been experiencing low sound quality on the main speaker over the call, can you guyz help me out in finding the root cause issue
Here is the forum link where people have experienced it https://forums.oneplus.com/threads/oneplus-7-pro-low-in-call-volume-anyone.1040415/
And I have reported to OnePlus support but no response from them https://forums.oneplus.com/threads/...-when-put-on-speaker-during-the-call.1124310/
Anyone facing this issue

https://forum.xda-developers.com/on...gisk-stereo-speaker-headphone-volume-t3931406

Thank you for the response but that's not a solution, that's a lengthy work-around. I am not getting in any response or acknowledgement from oneplus on this. How can I rectify this.

Tested on whatsapp the low speaker call volume is not observe, so it only persists when I make call from phone dialer

Please help xda people, oneplus support is not even acknowledging this bug and this has been observe by many people
How to get oneplus attention on this?

Related

MIC Volume issue

Hi,each time i call someone they always repeat that they not hear me loud enough
it is making me crazy!!! Has someonelse had the same issue? anyone found an answer? is there any mod that can help to solve this issue
thanks
I´ve heard the same complaint about three times now, but I don´t make phone calls to often.. I think it may be wise to test it further, so I will do that when I have an additional phone later on the day
nisha86ge said:
Hi,each time i call someone they always repeat that they not hear me loud enough
it is making me crazy!!! Has someonelse had the same issue? anyone found an answer? is there any mod that can help to solve this issue
thanks
Click to expand...
Click to collapse
I made a thread about it as well since I thought I was the only person with the problem.
I figured out that you're most probably covering the secondary mic (found on the top of the phone). I was unintentionally covering it whilst I was on the phone and people complained about how they couldn't hear me well.
Hope this helps!

Microphone issue on the Nexus 5

Hello, so, I've seen a lot of people complaining about microphone noise but that's not my problem.
The Problem:
Sometimes when people call me they say they can't hear me, or hear me like I'm meters away from the phone, other times it's fine. Tried recording with the camera and with sound recording apps from the play store and they all record the sound perfectly on both mics.
The Debugging
Seeing this seemed to be happen randomly on the calls but I couldn't reproduce it anywhere else I decided to start digging the root of this problem.
I searched the web and got this thread on Google Forums: http://productforums.google.com/d/topic/nexus/JZGA5p-VX1A/discussion where they mention recording with Google Keep, so I did a comparison betwen a recording with ASR (https://play.google.com/store/apps/details?id=com.nll.asr) and Google Keep, here:
ASR: https://dl.dropboxusercontent.com/u/13954549/ASRbgnoise.ogg
Keep: https://dl.dropboxusercontent.com/u/13954549/Keepbgnoise.3gp
As you can see (hear), the problem doesn't seem to be hardware related, as the recording with ASR sounds perfect, even when I recorded with noise cancellation on, off and using the camera mic, with background noise, but I can barely hear the Google Keep recording, it sounds like I'm meters away from the phone.
The problem seems to affect about 1/4th of my calls and with Google Keep it seems that it's always there, atleast on all my recordings, I think it might be a software bug on the noise cancellation, what do you guys think? I think that if it was hardware problem it would happen with all apps?
Any help you guys could give me on how to further debug and/or fix this would be very welcome.
any help would be appreciated
Having same problem with mine
Sent from my Nexus 5 using XDA Premium 4 mobile app
Same issue here. Waiting for an update. I'll RMA if that doesn't do anything.
thank you for your feedback, I updated the OP to make it easier to read.
Atleast I'm not the only one with this problem...
I'm a programmer and I know a bit of android but I only have the general idea how the noise cancellation works, I don't really know the details, so if a dev could help me debug or fix it would be great.
shameless self bump
I had the same issue, only the mic was basically useless on every single call, unless you used speakerphone.
I was going to RMA, but decided to flash
Cataclysm before I did. Surprisingly, this corrected the issue completely! Not sure what the rom changed, but I'm not complaining!!
Sent from my Nexus 5 using xda app-developers app
well that ROM seems to have a non-stock dialer, may have something to do with the dialer app?
Oh crap, I thought I was the only one! I'm having the same problem, but it's so random!
Just wanted to say I'm having this issue too. I noticed it gets worse if I point the microphone directly away from me while on a call. I think there's some interference with the noise cancelling microphone at the top of the phone.
Me too *bump*
Sent from my Nexus 5 using XDA Premium 4 mobile app
thx for your feedback. I'm still trying to figure out how to further pinpoint this bug, I need help from some dev...
I too have experienced this but only while the phone was charging.. weird.
I'm also having this problem...it seems to work about 50% of the time...I thought it was a signal strength issue.
I also have the same problem that will surely be a software bug and that has to do with the microphone from the top! while there is no solution for it, I glued some black adhesive tape to cover the microphone hole in the top, and it seems that resulted ... nobody complains hear me far away ...
Hi same issue
Since someone said the Cataclysm ROM fixed that bug i've contacted the ROM dev to see if he has any idea what could be that fixed it so i can pinpoint what is wrong
daily bump
Just posting that I too have this problem. Usually happens when calls first connect. I have to say "hello" 2 or sometimes 3-4 times before the other person can finally hear me. It's annoying listening to my girlfriend say "ugh what's wrong with your new phone? See you should have gotten an iPhone" LOL.
I posted about this in another thread. I have the same issue.
If you haven't tried already, record a video in a quiet environment on your phone. You can hear a hissing noise and any time you talk it sounds kind of staticy.

The audio problem when recording videos with the phone

I read many people talking about the audio problem when recording videos with the Nexus 5. It seems like a microphone problem. You can clearly hear it if you record a quiet video, without noises, in silence, and moving the phone around like you would normally do.
I just found out I have this problem.
Anyone else with experience with this problem can tell me if it's a hardware (poor microphone inside) or software problem?
Tried another camera app with video capabilities and still the distortion noise is there.
My Nexus 5 also has a very weak vibration motor (can't ever feel it inside a pocket), so I will probably return it and wait a few months more or buy another phone, unless it turns out this microphone problem is software related.
One of the three things I do most on my phone is record 1080P video.
Who else has this problem? What's your build date?
Mine is 312K (December), so pretty recent.
same here
Yeaa I too have the same problem. I had the same problem with my earlier one ie 311k batch and with my currently 310k also. When u record a video in complete silence also there is some noise in the video like shhhh.
I actually have no idea whether this is a hardware or a software problem.
Hope google fixes it with an update .
Seems like a very widespread issue.
I'm sure it's due to poor microphones used in the device.
Most people won't notice it because they won't record video in silence to hear it.
Nexus 5
Having the same problema on my 312k version.
Everyone is having the problem whether they realise it or not. Its a software issue it seems. 312K is not a version!
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Call Quality Issue

I recently purchased Xiaomi Mi4 Via Flipkart in India.
I am facing an issue with the sound quality. I had to replace my phone once because in the first handset i received, there was a microphone failure which led to very poor in call quality. So i got it replaced from flipkart. Now in my new handset , the in-call sound quality is very average when indoor and i get s terrible whenever i am outside or driving. The other person has to speak very loud for me to hear him. This persists even when using headphones. I dont know what is the reason of making a phone when you are focusing on everything and the main feature of the phone is not working properly. I have browsed many forums for this and there are people complaining about this issue. Such a brilliant phone and yet it makes me want to change it because I can't hear the other person properly. Please if anyone has a solution to it tell me.
I am on latest MIUI 6.3.9.0 Stable Version running Android 4.4.4. Phone Signal Strength -77dBm 18asu.
My SIM card is perfectly fine as i used it on Samsung Galaxy S4 and the in call quality was perfect.
Please help me solve this issue.
Thanks.
Ankit
maybe there is a problem with the noise reduction in sound settings.
Try to update to the developer Rom (5.4.3).

Low call volume during calls

hello there,
I have a op7 running on latest oos.
I bought the phone in oct 2019.
Right from the beginning I'm facing call volume issue.
Let me explain the issue carefully.
When i place the phone to my right during a call, it is heard low though i put the call volume level to high.
But when i place my phone to my left it sounds good.
Idk it's the problem only with me or any people facing the same.
Anyone having the same issue reply pls.
Also suggest me if there is any solution for this.

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