Help please, why won't my Pixel 2 enable OEM unlocking? - Google Pixel 2 Questions & Answers

Hi,
OEM unlocking isn't enabled on my Pixel 2, and I'm not successful in getting it enabled. It's just greyed out.
I just got my Pixel 2, bought it used. I'm in New Zealand, the carrier "Spark" seems to work fine with the phone, the guy I bought it from said it wasn't locked to a carrier.
I've tried resetting it, with and without connecting to wifi, but the "OEM Unlocking" option stays greyed out no matter what I do.
Any advice please?
Build number: QPA1.191005.007.A1
Android version: 10

How can I get the "Buyer name" from my IMEI, like this guy did please?
https://forum.xda-developers.com/pixel-2-xl/help/check-verizon-variant-based-imei-t3770709

Just called the place I bought it from and they confirmed it was a Verizon phone. Apparently they get them cheaply and ship them over here

Related

Identify Pixel 3 variant for OEM Unlocking

I've have just bought a Pixel 3 unlocked from Swappa. It was labeled as Unlocked Google Google edition. I want to root the phone, but the OEM Unlocking switch is grayed out.
I tried resetting to factory settings, using my AT&T SIM card, but the switch is still grayed out.
I revised the IMEI and starts with 35. As I understand, this is a Verizon configuration, but it has eSIMs enabled (as I understand, Google phones have this).
How can I verify that this is a variant or not? And if it isn't a variant, is there something I can do to enable OEM Unlocking?
Thanks in advance.

Downgrade to Pie options?

I just recently a few days upgraded my phone from an older Samsung to a Pixel 3 XL., and I am on sprint.
And while still getting used to the Pixel vs Samsung, today I let the phone take the update to Android 10, and not really feeling the love and want to go back to Pie if I can. Already miss having the back button moved to the right side and a few other things.
I did buy the phone used, online, and is not under any lease etc. I do own it.
But unfortunately, I believe because it was probably a Sprint phone originally, OEM Unlock under the developer options is greyed out. I think this means I am currently SOL until there is a way to unlock it?
Thanks,
PT
ptmuldoon said:
I just recently a few days upgraded my phone from an older Samsung to a Pixel 3 XL., and I am on sprint.
And while still getting used to the Pixel vs Samsung, today I let the phone take the update to Android 10, and not really feeling the love and want to go back to Pie if I can. Already miss having the back button moved to the right side and a few other things.
I did buy the phone used, online, and is not under any lease etc. I do own it.
But unfortunately, I believe because it was probably a Sprint phone originally, OEM Unlock under the developer options is greyed out. I think this means I am currently SOL until there is a way to unlock it?
Thanks,
PT
Click to expand...
Click to collapse
Contact Sprint, give them the IMEI number, they will look up the phone to verify that there is no balance on it and then they will send you an unlock code. Or at least I know AT&T used to do that bank when I had Samsung phones. AT&T had a link you could go to and do it, but I'm not sure about Sprint.
FilthyFord said:
Contact Sprint, give them the IMEI number, they will look up the phone to verify that there is no balance on it and then they will send you an unlock code. Or at least I know AT&T used to do that bank when I had Samsung phones. AT&T had a link you could go to and do it, but I'm not sure about Sprint.
Click to expand...
Click to collapse
I actually called them last night There tech support guy although rather nice seemed to not understand what I wanted. And after he got help was telling me I need to call google for it, which makes no sense to me.
In reading today here, it mentions Sprint will unlock a phone after 50 days on their network. But I think this is just referring to a Sim/Carrier unlock and not the OEM unlock ability?
https://www.sprint.com/en/legal/unlocking-your-sprint-device.html
EDIT......
How very strange, and perhaps my phone call last night got elevated. I just received a notification on my phone that is has been carrier unlocked and can not enable OEM Unlock. So I hope tonight to reinstall Pie.
ptmuldoon,
So effectively, are you saying that your previously Sprint (sim) locked phone is now (sim) unlocked, BUT that the OEM Unlock option is STILL greyed out?
Based on my reading, I've seen some folks mention that once the phone is (sim) unlocked, you should be able to OEM unlock the bootloader as well. And maybe that isn't necessarily saying that the OEM unlock option will become available, but that you can fastboot unlock bootloader. I'm not sure, but just confirming with you since you seem to be in that situation. Have you not been able to unlock the bootloader?
Thanks,

Nonverizon OEM Unlock Greyed Out

I picked up a Pixel 3a off ebay. It was sold as "factory unlocked", and I confirmed not a VZW model. I double checked by entering the IMEI number, on the VZW site, and it is indeed incompatible. However, the OEM unlocking toggle is greyed out. Anyone have any suggestions before I dispute the "Factory Unlocked Status" With the ebay seller?
Update: So. Even though a device's IMEI says it's not compatible with VZW, apparently that doesn't mean it's not a VZW phone. I chatted with Google support, and they were able to confirm it's a VZW model. Beware folks.
Firedrake1 said:
I picked up a Pixel 3a off ebay. It was sold as "factory unlocked", and I confirmed not a VZW model. I double checked by entering the IMEI number, on the VZW site, and it is indeed incompatible. However, the OEM unlocking toggle is greyed out. Anyone have any suggestions before I dispute the "Factory Unlocked Status" With the ebay seller?
Click to expand...
Click to collapse
"Factory Unlocked" usually means available from the factory for use with any carrier, not necessarily that the bootloader can be unlocked.
Hopefully this isn't your situation or a quick return may be in order.
Good luck.
Firedrake1 said:
I picked up a Pixel 3a off ebay. It was sold as "factory unlocked", and I confirmed not a VZW model. I double checked by entering the IMEI number, on the VZW site, and it is indeed incompatible. However, the OEM unlocking toggle is greyed out. Anyone have any suggestions before I dispute the "Factory Unlocked Status" With the ebay seller?
Update: So. Even though a device's IMEI says it's not compatible with VZW, apparently that doesn't mean it's not a VZW phone. I chatted with Google support, and they were able to confirm it's a VZW model. Beware folks.
Click to expand...
Click to collapse
I bought my 3a xl in Australia at a store and can confirm it's a Verizon model but it is factory unlocked with bootloader unlock available and I was able to unlock the bootloader as soon as I got home. Quite weird that yours was unable to be unlocked ?
Sent from my Pixel 3a XL using XDA Labs
Firedrake1 said:
I picked up a Pixel 3a off ebay. It was sold as "factory unlocked", and I confirmed not a VZW model. I double checked by entering the IMEI number, on the VZW site, and it is indeed incompatible. However, the OEM unlocking toggle is greyed out. Anyone have any suggestions before I dispute the "Factory Unlocked Status" With the ebay seller?
Update: So. Even though a device's IMEI says it's not compatible with VZW, apparently that doesn't mean it's not a VZW phone. I chatted with Google support, and they were able to confirm it's a VZW model. Beware folks.
Click to expand...
Click to collapse
I would definitely return the phone if you can. I suspect you are being hit with a double whammy - not only is it a Verizon phone, I suspect it has been reported to Verizon as lost or stolen which is why it is showing as incompatible on their system.
Firedrake1 said:
I picked up a Pixel 3a off ebay. It was sold as "factory unlocked", and I confirmed not a VZW model. I double checked by entering the IMEI number, on the VZW site, and it is indeed incompatible. However, the OEM unlocking toggle is greyed out. Anyone have any suggestions before I dispute the "Factory Unlocked Status" With the ebay seller?
Update: So. Even though a device's IMEI says it's not compatible with VZW, apparently that doesn't mean it's not a VZW phone. I chatted with Google support, and they were able to confirm it's a VZW model. Beware folks.
Click to expand...
Click to collapse
From what I read on previous pixel threads is that you have to check the OEM unlock before setting the entire phone. Factory data reset the entire phone and pull your sim out. Boot the the phone back up and since you have no sim log into your WiFi, skip all the Google sign in. And wait until the phone boots back up. Once the phone is boot up go to developer settings and you should be able to check the OEM unlock from there. I've never tried it so idk if that actually works but that's from what I read. So maybe you could give that a shot?
99% of Pixels on ebay sold as unlocked are Verizon models. Buy on swappa instead, so you know what you're getting, but you will have to pay more for a non-Verizon model.

Question Issue selecting OEM Unlock from developer options--any ideas?

Hello, All,
Just got a carrier unlocked, Moto G Stylus (2021) [US Variant], and the setup was a breeze; however, the developer option to allow OEM unlock is greyed out. Any ideas on why this might be (and how it can be allowed)? I have connection to the internet both via wi-fi and T-mobile.
(Note--I was able to go to Moto website and get the unlock code for use with 'fastboot oem unlock').
Thanks very much!
peajul said:
(Note--I was able to go to Moto website and get the unlock code for use with 'fastboot oem unlock').
Click to expand...
Click to collapse
How did you manage that? The Motorola website says my device is unable to oem unlocked.
I'd like to figure this out too. I enabled developer options only to find out that OEM unlocking is greyed out, with a message underneath that reads "Connect to the Internet or contact your carrier." I am on WiFi but I do not have a SIM installed yet.
I was able to use "fastboot oem get_unlock_data" and I entered that code into the Motorola unlock site, but I get the popup message telling me it cannot be unlocked.
Mine is the US variant, XT2115-1 (from Amazon). The software channel is North America Retail. If it turns out the bootloader is permanently locked on this phone I might have to return it and get one that I actually can unlock.
[EDIT]
I see there is a thread opened on the Motorola community forums for this exact issue:
English Community-Lenovo Community
NotoriousGTW said:
How did you manage that? The Motorola website says my device is unable to oem unlocked.
Click to expand...
Click to collapse
I just followed the instructions you'd follow to unlock any Moto phone (link here) and I got my code. You could boot into bootloader and run "fastboot getvar cid" and see what the value is; I had seen that some cid's were authorized and some were not (in a very old thread here--no idea if still valid). Mine was 0x0032 and successful.
peajul said:
I just followed the instructions you'd follow to unlock any Moto phone (link here) and I got my code. You could boot into bootloader and run "fastboot getvar cid" and see what the value is; I had seen that some cid's were authorized and some were not (in a very old thread here--no idea if still valid). Mine was 0x0032 and successful.
Click to expand...
Click to collapse
I double-checked and my CID is also 0x0032. So I tried the Motorola unlock page again today and this time it let me get my unlock code. Not sure why it wasn't working for me yesterday.
Now I'm in the same boat as you: I have the code but I can't use it.
DM.IDOL said:
I double-checked and my CID is also 0x0032. So I tried the Motorola unlock page again today and this time it let me get my unlock code. Not sure why it wasn't working for me yesterday.
Now I'm in the same boat as you: I have the code but I can't use it.
Click to expand...
Click to collapse
UPDATE--looks like it is now working. Today's the 4th day, and the "OEM Unlock" option showed up on developer options, so I was able to unlock the BL....
peajul said:
UPDATE--looks like it is now working. Today's the 4th day, and the "OEM Unlock" option showed up on developer options, so I was able to unlock the BL....
Click to expand...
Click to collapse
Thanks for the update! Mine is still greyed out, but based on what you said, maybe I just need to wait another day or two for it to appear.
There really must be a mandatory waiting period (4-5 days?) before you can use OEM unlocking, because a couple of hours ago the toggle button on mine suddenly became available and I was finally able to unlock my bootloader.
To enable OEM Unlock in Dev Options on a brand-new phone when it's grayed out, very often you just need to connect to the Internet via WiFi on the phone -- or maybe plugging the phone into an Internet-connected PC will also work. After connecting to the Internet, if it doesn't show right away, try a reboot.
On every NEW-out-of-the-box phone I've ever tried to unlock where the Unlock selector was grayed out, this has always worked. Moto, Samsung, LG, every brand I've owned.
Can confirm the waiting period. I bought the device on Saturday, and the option was greyed out until last night.
For me it was around 48 hours. I have the boost mobile version.
I'm not sure why this exists. I did not manage to find a work around. I tried it with sim, without sim, with WiFi, without wifi, I changed the time manually... I still was unable to oem unlock for roughly 48 hours
For me I had to have LTE connection for 2-3 days and it magically let me unlock it bought at best buy carrier unlocked if that helps now we need device tree and twrp or other recovery so we can get some ROMs.
Scouring (again) for all info on this subject because I got my hands on a Moto G6 (3-year-old model) and on my 3rd day I'm still waiting for OEM Unlock. First time I've ever had to wait any time at all, but obviously I was just uber-lucky in the past.
[SOLVED] Now no OEM Unlock for 7 days???
Two days ago I got my hands on a "mint" XT1925-6, and I'm still waiting for OEM Unlock to be un-grayed (available) in Dev Options. I've nearly lost count of the number of Moto phones I've owned, rooted, bootloader-unlocked in the past 5-6 years...
forum.xda-developers.com
DM.IDOL said:
I'd like to figure this out too. I enabled developer options only to find out that OEM unlocking is greyed out, with a message underneath that reads "Connect to the Internet or contact your carrier." I am on WiFi but I do not have a SIM installed yet.
I was able to use "fastboot oem get_unlock_data" and I entered that code into the Motorola unlock site, but I get the popup message telling me it cannot be unlocked.
Mine is the US variant, XT2115-1 (from Amazon). The software channel is North America Retail. If it turns out the bootloader is permanently locked on this phone I might have to return it and get one that I actually can unlock.
[EDIT]
I see there is a thread opened on the Motorola community forums for this exact issue:
English Community-Lenovo Community
Click to expand...
Click to collapse
All, I had the same issue. Be sure to check very carefully for any spaces in the unlock code. My first try said my phone was not unlockable but then I tried it again without any spaces...... Success
DM.IDOL said:
I'd like to figure this out too. I enabled developer options only to find out that OEM unlocking is greyed out, with a message underneath that reads "Connect to the Internet or contact your carrier." I am on WiFi but I do not have a SIM installed yet.
I was able to use "fastboot oem get_unlock_data" and I entered that code into the Motorola unlock site, but I get the popup message telling me it cannot be unlocked.
Mine is the US variant, XT2115-1 (from Amazon). The software channel is North America Retail. If it turns out the bootloader is permanently locked on this phone I might have to return it and get one that I actually can unlock.
[EDIT]
I see there is a thread opened on the Motorola community forums for this exact issue:
English Community-Lenovo Community
Click to expand...
Click to collapse
I have the XT 2131-1 variant and my button was grayed out too for unlocking bootloader even though it was grayed out I was still able to select the button to unlock it and then went and put it in fast boot mode typed in the code to get the numbers and letters to paste and to the Motorola website to get the unlocking code
Moondroid said:
Scouring (again) for all info on this subject because I got my hands on a Moto G6 (3-year-old model) and on my 3rd day I'm still waiting for OEM Unlock. First time I've ever had to wait any time at all, but obviously I was just uber-lucky in the past.
[SOLVED] Now no OEM Unlock for 7 days???
Two days ago I got my hands on a "mint" XT1925-6, and I'm still waiting for OEM Unlock to be un-grayed (available) in Dev Options. I've nearly lost count of the number of Moto phones I've owned, rooted, bootloader-unlocked in the past 5-6 years...
forum.xda-developers.com
Click to expand...
Click to collapse
I have a Moto G Stylus 2021 (XT2115-1) here. There was indeed a waiting period of seven days before the "OEM unlocking" was not greyed out anymore and the button could be switched to "on". It seems you just have to wait.
Straatkat said:
I have a Moto G Stylus 2021 (XT2115-1) here. There was indeed a waiting period of seven days before the "OEM unlocking" was not greyed out anymore and the button could be switched to "on". It seems you just have to wait.
Click to expand...
Click to collapse
Likewise I unlocked a Stylus 2021 for my lady about a year ago, and enabling WiFi at the start of setup enabled OEM Unlock. No wait at all.
I've found that this is very common on other brands as well these days, maybe for the past 3-4 years. If no WiFi connection during setup, no OEM Unlock. Turn on WiFi, OEM Unlock is enabled. It's worked 100% of the time for me over the past several months.
Samsung of course has the dreaded RMM State "security feature", but even that can usually be defeated, as I've done on at least 3 Galaxy phones (S8+, S9 and A70) in the past year.

Can't OEM Unlock a non Verizon pixel?

I just bought a (supposedly) G013A Unlocked Pixel 3, but when I go to developer options, the option to enable OEM Unlocking, I get the "Connect to internet or contact your carrier" message. I decided to use an IMEI lookup site and there are multiple comments about this specific IMEI number being grabbed from XDA and spoofed and that it's actually a Verizon phone. Is this possible/is there a way for me to confirm it?
In this case, unlocked simply means it can be used on other carriers. The phone is not bootlocker unlocked or able to be. No soup for you if you have a Verizon phone.
i have blueline with vz version and i can unlock bootloader i use CalyxOS right now.

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