My Google Fi 3a XL suddenly became "corrupt" and insisted I restore to Factory Defaults
After I did this, none of my backed up information (except contacts) was restored.
I tried again, same result.
How can I get my backups restored?
Tech support was no use, they tried to tell me that my phone cannot backup call logs / SMS messages / App data
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Basically, I just flashed my HTC Desire for the first time with a custom rom (Oxygen 1.0.4). Following some guides and what not. I backed up my phone pre-flash with Nandroid etc.
I also used Titanium Backup (free), to backup all my apps and importantly my sms/contacts/ After flashing, I go to restore everything with Titanium Backup and everything restores but my sms's and contacts. I have call logs etc. But none of the important things, other than APN's.
I googled around and seen you have to restore some of the required green options from the batch list manually. Which I've did. I rebooted my phone and still nothing.
Am I doing something wrong, or am I simply out of luck and have lost my contacts/sms's?
Just an update. I managed to get my contacts back, thankfully. And am now what I believe to be syncing with google.
While thankfully I made a backup of my texts with SMSBackup as well. So restored the 10000 odd texts I have.
I have always tried to stay in the habit of adding new contacts to my google sync account for just this reason lol
I changed phones just recently and I backed up all of my apps and contacts using Titanium Backup. Everything went smoothly when restoring, except my contacts aren't being restored. I rooted my old phone and I've been able to restore them every time I switched roms, however with my new phone, they're not. I have gone to the specific file (contact/calls storage) and tried to restore it, rebooted, and everything, but that still doesn't work. Could someone please help me with this? Thank you. If it helps, I'm on a Droid Eris running 2.1.
I just sync all my contacts to Google, just more painless like that. But in backing up contacts on the phone, I'd use MyBackupRoot and Titanium Backup for Apps.
Sent from a Limited Edition phone from a Premium app..
I didn't really mention this but I can't access my old phone to get my contacts. It's broken lol. I just have a backup from before it broke. Any ideas?
I'm having the same issue:
've made on my previous phone Samsung Galaxy S II a full backup with titanium backup. Now, I have One S (s4) and I want to restore my contacts. It doesn't work with old fashion way (by entering in titanium backup and restoring everything). Can you help me out with this? There is a way to find the contacts in the titanium backup folder and add them manually in the last case?
@SaturnUnleashed did you find out how to do it?
I hate to be the bringer of bad news, but after searching around for a solution to this issue I came up with nothing useful. Unless you can restore to a phone with the exact same ROM the backup was made on, it cannot be restored.
Nobody (as far as I can tell) has found a solution to your problem, so unless you've sync'd your contacts with google I'm afraid they're lost forever.
I updated my ROM today, and before that I backed up all my apps via Titanium Backup. I restored the backup after the install, and everything is good except for the SMS.
I use Hangouts as the SMS app, and the titanium backup has my SMS data stored in it and it gets restored to hangouts, but only for a few moments. After restoring the app data, I can see my old messages but as soon as I do anything on the app all the old messages are gone and only the ones I received after are there.
I tried restoring the data multiple times and it has been the same case every time. Any help would be greatly appreciated. I have a lot of important messages relating my education and job saved on there. Thank you.
Try installing SMS Backup & Restore, see if that enables you to pull the data out of hangouts and use it.
I did try that. But, sms back and restore doesn't seem to get the data from hangouts at all. It only gets the data from the default messaging ap.
So, I was able to successfully restore my messages.
Instead of restoring the hangouts data, I restored the messages data, followed by a reboot. This worked like a charm
I immediately backed the messages up with SMS backup and restore.
theshanthan said:
So, I was able to successfully restore my messages.
Instead of restoring the hangouts data, I restored the messages data, followed by a reboot. This worked like a charm
I immediately backed the messages up with SMS backup and restore.
Click to expand...
Click to collapse
I'm assuming you have the pro version of Titanium? You should have no issues using the built in sms/mms backup feature in that.
Verizon Moto E4 running Android 7.1.1, that will not backup with the built-in backup. At this point the only reason why I care about the backup, is to backup Messages (the new Google SMS app) so I can restore them to a replacement phone. Apparently Messages does not push texts to the cloud, because when I setup the new phone with my gmail account, without restoring a backup, all I get are emails (gmail), contacts, calendar, etc.
Settings > Backup & reset > Back up my data = on, backup account set to a gmail account, automatic restore is on (all of these are the default when setting up the phone).
Settings > Accounts > Google > all items are enabled and have been synced as of an hour ago.
If I launch Google Drive, on the phone or in a web browser, click on the left side menu icon and scroll down to Backups, it says "Your device is not backed up".
Things I've tried:
Connected to power, and fully charged.
Rebooted
WiFi connected and strong signal, AP is 5 feet from the phone.
Removed the gmail account, Settings > Accounts > Google > dots icon "Remove account"
Emptied the cache, Settings > Storage > Cached data > confirm clear cached data dialog
Add the gmail account, and during setup accepted the default which is to backup the phone to Drive.
I've literally been messing with this for two days, leaving it in this state overnight, and it will not backup. Again, strictly all I care about is migrating Messages texts/chats from old phone to new phone, and the only way I know how to do that is to restore a backup from old phone to new phone during setup. If someone has an alternative way of migrating Messages, that's cool too. But I still think it's dreadful that Backup says it's on but days go by and doesn't backup.
chrismurphy said:
Verizon Moto E4 running Android 7.1.1, that will not backup with the built-in backup. At this point the only reason why I care about the backup, is to backup Messages (the new Google SMS app) so I can restore them to a replacement phone. Apparently Messages does not push texts to the cloud, because when I restore to the new phone without restoring a backup, all I get are emails (gmail), contacts, calendar, etc.
Settings > Backup & reset > Back up my data = on, backup account set to a gmail account, automatic restore on (all of these are the default when setting up the phone).
Settings > Accounts > Google > all items are enabled and have been synced as of an hour ago.
If I launch Google Drive, on the phone or in a web browser, click on the left side menu icon and scroll down to Backups, it says "Your device is not backed up".
Things I've tried:
Connected to power, and fully charged.
Rebooted
WiFi connected and strong signal, AP is 5 feet from the phone.
Removed the gmail account, Settings > Accounts > Google > dots icon "Remove account"
Emptied the cache
Add the gmail account, and during setup accepted the default which is to backup the phone to Drive.
I've literally been messing with this for two days, leaving it in this state overnight, and it will not backup. Again, strictly all I care about is migrating Messages texts/chats from old phone to new phone, and the only way I know how to do that is to restore a backup from old phone to new phone during setup. If someone has an alternative way of migrating Messages, that's cool too. But I still think it's dreadful that Backup says it's on but days go by and doesn't backup.
Click to expand...
Click to collapse
Looks like something is broken in the google backup framework.What You can do is backup your messages using a third party app and restoring.The only way to fix this to reset the phone.But first backup your texts using another app.
Sent from my Pixel 3 XL using Tapatalk
Atifbaig786 said:
Looks like something is broken in the google backup framework.What You can do is backup your messages using a third party app and restoring.The only way to fix this to reset the phone.But first backup your texts using another app.
Sent from my Pixel 3 XL using Tapatalk
Click to expand...
Click to collapse
OK thanks, I'll give SMS Backup & Restore a shot. The backup is straightforward, and backed up to xml on Google Drive. I'll see later how the restore goes. But the backups are also not working on the new phone, which is a Mogo g6 I just got from Project Fi (damn slippery phone!), which does not instill confidence in built-in backups. But that version of Android, 8.0, does have a manual backup now button, and that worked. Why automatic backups refuse to go is beyond me.
Curiously, the old phone did have a three day old backup before I got started with the transfer, but I wanted a newer backup. I figured toggling backup from on to off to on would kick it in the pants. Well, it deleted the three day old backup and then has refused to backup for the next two days.
Don't know what happened, but the A13 update basically borked my phone. Dialer, messages, fingerprint reader, screen handling, notifications, Android Auto, etc ALL no longer work correctly. I never know how exactly the phone will behave on any given interaction. Its a mess. It was working perfectly fine on A12
So, I have to do some kind of a reset. I NEED my messages and call logs to be correct on restore (use it for lots of business stuff), everything else, whatever is backed up will be ok.
I tried doing a migration from the A13 6A to a factory reset Moto Edge 21 with A12 on it, and the A13 Pixel refuses to cooperate. Android migration usually works pretty well, but in this case, the 6A A13 refused to see the Moto A12, and gave me some super weird Android File Manager error message. I planned on using the Moto Edge as a data mule, reset the 6A, then migrate everything back.
So, I need to do a backup, reset and restore and am dubious of Google One actually working. Open to suggestions or actual experiences of how to do this with minimal disruption. Most of the internet "guides" on resetting are useless, and don't address how not to lose and/or destroy your data (text/messages, call logs, etc, incl MMS)
The only thing I can think of is using Wondershare Mobiletrans for backup and restore and cross my fingers that it'll actually work.
I use Swift Backup to backup and restore now. I would give that a try.
I use swift as well...but u have to have a backup app already in place BEFORE getting borked...lol There's limited options for going back to 12. As mentioned in the big PSA warning thread at the top...if u try to do a common rollback, google's ARB (anti-rollback) if triggered, WILL HARD=BRICK your phone! Then u have to send it back to google for a factory reset meaning ofc loss of all data. So plz use caution and no matter how u chose to proceed...Swift Backup is a gem! A one-time purchase ano NO monthly fees! Best regards...
Try updating again, I got two Android 13 updates on mine, the first one broke the fingerprint reader, then I hit update again, and it downloaded another update that subsequently fixed it.
If you just want to backup messages and phone calls, I use this:
SMS Backup & Restore - Apps on Google Play
A simple app that backs up and restores SMS & MMS messages and call logs.
play.google.com
Can back up to cloud as well as your device.
Otherwise I've had no issues with the Google backup in Settings.