I would appreciate some help with an issue that I'm having, if anyone else knows the answer or has encountered this themselves. I have a OnePlus 7 Pro running stock OxygenOS, and which to my knowledge, had never had its bootloader unlocked.
I noticed using the DRM Info app that the Widevine status is L3 for some inexplicable reason. I did a factory reset, unlocked and relocked the bootloader (at OnePlus' suggestion), but it's to no avail – it's still showing as L3. Shows in Netflix look horrible, which basically confirms that the applications correctly seeing it as L3. I even used the MSM Download Tool to do a complete flash, and it's still on L3.
Has anyone come across this before? The device is not rooted, running stock firmware, and does not have an unlocked bootloader. Any suggestions would be greatly appreciated. Thank you in advance!
KlausWillSeeYouNow said:
I would appreciate some help with an issue that I'm having, if anyone else knows the answer or has encountered this themselves. I have a OnePlus 7 Pro running stock OxygenOS, and which to my knowledge, had never had its bootloader unlocked.
I noticed using the DRM Info app that the Widevine status is L3 for some inexplicable reason. I did a factory reset, unlocked and relocked the bootloader (at OnePlus' suggestion), but it's to no avail – it's still showing as L3. Shows in Netflix look horrible, which basically confirms that the applications correctly seeing it as L3. I even used the MSM Download Tool to do a complete flash, and it's still on L3.
Has anyone come across this before? The device is not rooted, running stock firmware, and does not have an unlocked bootloader. Any suggestions would be greatly appreciated. Thank you in advance!
Click to expand...
Click to collapse
It's because you unlocked the phone
No, that's not it, because it was like this before I personally did anything...and relocking the bootloader would restore L1. At least, that's how it works on every other phone I've ever been exposed to.
KlausWillSeeYouNow said:
No, that's not it, because it was like this before I personally did anything...and relocking the bootloader would restore L1. At least, that's how it works on every other phone I've ever been exposed to.
Click to expand...
Click to collapse
No relocking does not restore it from what I have read.
Sent from my GM1913 using Tapatalk
Leo_83 said:
It's because you unlocked the phone
Click to expand...
Click to collapse
Leo_83 said:
No relocking does not restore it from what I have read.
Sent from my GM1913 using Tapatalk
Click to expand...
Click to collapse
Oh NO! Really? That's literally the only thing that I could think of that would be preventing it from going back to L1, but that's ridiculous, if true. FWIW, they literally instructed me to do unlock and relock it, and told me that it would neither void the warranty nor keep it at L3 permanently. I'm hoping this phone is not different from others in that respect.
KlausWillSeeYouNow said:
Oh NO! Really? That's literally the only thing that I could think of that would be preventing it from going back to L1, but that's ridiculous, if true. FWIW, they literally instructed me to do unlock and relock it, and told me that it would neither void the warranty nor keep it at L3 permanently. I'm hoping this phone is not different from others in that respect.
Click to expand...
Click to collapse
Yeah it's very strange that they instructed you to do that. But I guess now you can have the phone sent back and if they say that they don't cover due to unlocking the phone you can send them a printscreen that it wad their suggestion
Sent from my GM1913 using Tapatalk
Leo_83 said:
Yeah it's very strange that they instructed you to do that. But I guess now you can have the phone sent back and if they say that they don't cover due to unlocking the phone you can send them a printscreen that it wad their suggestion
Sent from my GM1913 using Tapatalk
Click to expand...
Click to collapse
Good point. I think I'd much rather keep this device and figure out what's going on, but it was their instruction, so if it doesn't work, maybe they can assist.
Thanks again for your thoughts. I still can't help but wonder if anybody else has had this happen, and if so, what they did to fix it.
KlausWillSeeYouNow said:
Good point. I think I'd much rather keep this device and figure out what's going on, but it was their instruction, so if it doesn't work, maybe they can assist.
Thanks again for your thoughts. I still can't help but wonder if anybody else has had this happen, and if so, what they did to fix it.
Click to expand...
Click to collapse
Did you buy this device from someone else? Just thinking if someone else unlocked it before you.
Sent from my GM1913 using Tapatalk
Leo_83 said:
Yeah it's very strange that they instructed you to do that. But I guess now you can have the phone sent back and if they say that they don't cover due to unlocking the phone you can send them a printscreen that it wad their suggestion
Sent from my GM1913 using Tapatalk
Click to expand...
Click to collapse
Leo_83 said:
Did you buy this device from someone else? Just thinking if someone else unlocked it before you.
Sent from my GM1913 using Tapatalk
Click to expand...
Click to collapse
I also wondered about that. I acquired it from someone I know, but they are not technologically savvy enough to have done this. And they also say that they didn't (I believe them).
Leo_83 said:
No relocking does not restore it from what I have read.
Click to expand...
Click to collapse
It does restore it. I've unlocked and relocked my phone, and have L1 after relocking.
NB - one option for OP could be to reflash latest firmware. It's possible the DRM keys are not correct, and maybe this will fix it.
If it still doesn't work on a locked bootloader with latest stock FW, it sound like a potential HW issue to me.
Leo_83 said:
No relocking does not restore it from what I have read.
Sent from my GM1913 using Tapatalk
Click to expand...
Click to collapse
They do get restored. To read drm keys, you now need a locked bootloader Unlocking will make them unreadable(L1->L3), but not delete the keys, so relocking will get you L1 again.
Leo_83 said:
It's because you unlocked the phone
Click to expand...
Click to collapse
Relocking does restore L1. Where are you getting your information?
harpin14789 said:
Relocking does restore L1. Where are you getting your information?
Click to expand...
Click to collapse
it does not
matze19999 said:
it does not
Click to expand...
Click to collapse
WTF are u saying. I relocked and got L1 back. Stop misleading people.
Again, where are you getting your information?
harpin14789 said:
Relocking does restore L1. Where are you getting your information?
Click to expand...
Click to collapse
Yes thank you, it has already been pointed out, there is no need to mention it again.
As for where I got my information it was from threads here in the forum. But I'm glad for @KlausWillSeeYouNow that it is possible to restore to L1.
Skickat från min GM1913 via Tapatalk
harpin14789 said:
WTF are u saying. I relocked and got L1 back. Stop misleading people.
Again, where are you getting your information?
Click to expand...
Click to collapse
It was said in this forum, but I cant find the thread anymore.
I guess it's a hardware fault. DRM keys can only be written by OnePlus, that's why people had to send their OnePlus 5s in to get DRM upgraded. Maybe it was corrupted from factory so there's no way for you to change that. I would suggest sending it in for warranty.
KlausWillSeeYouNow said:
No, that's not it, because it was like this before I personally did anything...and relocking the bootloader would restore L1. At least, that's how it works on every other phone I've ever been exposed to.
Click to expand...
Click to collapse
my 2 pixel 3 XL's didnt recover L1 after relocking, neither did my OP7Pro
virtyx said:
my 2 pixel 3 XL's didnt recover L1 after relocking, neither did my OP7Pro
Click to expand...
Click to collapse
That's DRM gone way, way rogue. What is the solution to restore L1? I understand content creators may like protections like this, but if it can't be restored even after relocking, that's extremely disrespectful to people who have every right to lock/unlock the bootloader on their own device.
Are you sure that it didn't go back to L1? If that's the case, others have told me that's as much of an anomaly as my situation. It should revert back once you're on a stock firmware with a locked bootloader...
KlausWillSeeYouNow said:
That's DRM gone way, way rogue. What is the solution to restore L1? I understand content creators may like protections like this, but if it can't be restored even after relocking, that's extremely disrespectful to people who have every right to lock/unlock the bootloader on their own device.
Are you sure that it didn't go back to L1? If that's the case, others have told me that's as much of an anomaly as my situation. It should revert back once you're on a stock firmware with a locked bootloader...
Click to expand...
Click to collapse
nope
other told you applied to older phones, new ones no longer retrieve keys after BL unlocked.
Related
Has anyone used this tool to root OnePlus One?
thegios said:
Has anyone used this tool to root OnePlus One?
Click to expand...
Click to collapse
Why bother? The OPO has an easily unlockable bootloader, so you can root, install a custom recovery and ROMs if you so desire.
Cos I dont wanna unlock bootloader and wipe the phone
thegios said:
Cos I dont wanna unlock bootloader and wipe the phone
Click to expand...
Click to collapse
Fair enough, you could try it and if it works install titanium backup and backup your apps. Then it would be slightly less hassle to unlock the bootloader. I'm not so sure of the outcome if it doesn't work properly or go wrong, but worse case scenario you may need to wipe to sort your phone out anyway.
I know man, I know
I was simply hoping to find anyone who had already used to get some feedback: I really have no time to restart from zero on the phone, in case anything goes wrong with titanium, helium or anything else.
In addition, my phone works like a charm, have no issues at all: I'd rather not touch it
thegios said:
I know man, I know
I was simply hoping to find anyone who had already used to get some feedback: I really have no time to restart from zero on the phone, in case anything goes wrong with titanium, helium or anything else.
In addition, my phone works like a charm, have no issues at all: I'd rather not touch it
Click to expand...
Click to collapse
What about using fastboot to root? You dont need to unlock and wipe, see the below posts and thread for info. Safer than using an 'exploit'.
http://forum.xda-developers.com/showpost.php?p=54249202&postcount=11
http://forum.xda-developers.com/showpost.php?p=54250245&postcount=14
http://forum.xda-developers.com/showpost.php?p=54458264&postcount=31
Edit: Sorry just read through an looks like subsequent updates closed the option of rooting with locked bootloader.
gsmyth said:
What about using fastboot to root? You dont need to unlock and wipe, see the below posts and thread for info. Safer than using an 'exploit'.
http://forum.xda-developers.com/showpost.php?p=54249202&postcount=11
http://forum.xda-developers.com/showpost.php?p=54250245&postcount=14
http://forum.xda-developers.com/showpost.php?p=54458264&postcount=31
Edit: Sorry just read through an looks like subsequent updates closed the option of rooting with locked bootloader.
Click to expand...
Click to collapse
wow, didn't know about this... and I have been searching for ages...
does this only root the phone or also installs TWRP?
thegios said:
wow, didn't know about this... and I have been searching for ages...
does this only root the phone or also installs TWRP?
Click to expand...
Click to collapse
Sorry, updated my post, Oneplus patched this so it can't be done now.
gsmyth said:
Sorry, updated my post, Oneplus patched this so it can't be done now.
Click to expand...
Click to collapse
ok thanks...
King doesn't work. The only way to root is by unlocking the bootloader. It's best to research a phone when you're buying it, then you'd just unlock the bootloader before committing data to the device.
XDA Moderator
Transmitted via Bacon
I've try in my oneplus one with lollipop, and it works!
I can't install supersu, but there is kinguser and it's the same!
I've checked with root check, I've also installed titnum backup and adaway
Inviato dal mio OnePlus One 64gb
Hello everyone,
i unlocked the bootloader of my Xperia XZ a few weeks ago. Now the phone shows everytime i boot the phone a screen with the message: "Warning the Bootloader has been unlocked and the phone can't be trusted". Can is disable the meessage somehow or is there another way to solve this problem?
Currently The Answer is NO.
Hope It Will Be Fix Someday But That is Not That Big ISSUE. Bcz Relocking Bootloader From Flashtool Then Again Flashing FTF On the Phone Will Remove It.
So No Issue On That.
CALL ME SUBH said:
Currently The Answer is NO.
Hope It Will Be Fix Someday But That is Not That Big ISSUE. Bcz Relocking Bootloader From Flashtool Then Again Flashing FTF On the Phone Will Remove It.
So No Issue On That.
Click to expand...
Click to collapse
Okay. Thanks.
CALL ME SUBH said:
Relocking Bootloader From Flashtool Then Again Flashing FTF On the Phone Will Remove It.
Click to expand...
Click to collapse
Did you try THAT yourself successfully?
DHGE said:
Did you try THAT yourself successfully?
Click to expand...
Click to collapse
Yes of Course
CALL ME SUBH said:
Yes of Course
Click to expand...
Click to collapse
Hi. I relocked bl, the warning still appears.. Why?
kefeng666 said:
Hi. I relocked bl, the warning still appears.. Why?
Click to expand...
Click to collapse
Like previous poster said, you have to relock BL then flash FTF, then it will be fine
ratoune said:
Like previous poster said, you have to relock BL then flash FTF, then it will be fine
Click to expand...
Click to collapse
will the root be disappeare?
The flash screen can somehow be removed by modifying the bootloader but that's quite dangerous. This message is intended to be shown so that to indicate it's status and be part of the new Android security measures.
Sent from my Sony F8332 using XDA Labs
iXaidyiu said:
The flash screen can somehow be removed by modifying the bootloader but that's quite dangerous. This message is intended to be shown so that to indicate it's status and be part of the new Android security measures.
Click to expand...
Click to collapse
Well it's still annoying, because the boot takes more time because of it
Marco20 said:
Well it's still annoying, because the boot takes more time because of it
Click to expand...
Click to collapse
Well then you may remove it by editing the bootloader, there are some guides as well as videos online that can help you with this.
Sent from my Sony F8332 using XDA Labs
iXaidyiu said:
Well then you may remove it by editing the bootloader, there are some guides as well as videos online that can help you with this.
Click to expand...
Click to collapse
I only found a way, which based on flashing bootlogo.bin, but this didn't work for me.
No news about this issue? Big annoying this warinng... Make the device wait 5 secs to boot up...
bruno$0 said:
No news about this issue? Big annoying this warinng... Make the device wait 5 secs to boot up...
Click to expand...
Click to collapse
No sadly nothing new, and it don't looks like someone is working on a fix...
ratoune said:
Like previous poster said, you have to relock BL then flash FTF, then it will be fine
Click to expand...
Click to collapse
l get it,thx
OnePlus 7 stuck in "Your device is corrupt it can't be trusted" after locking the boo
Help. I've made a big mistake. I can only access the Bootloader. Recovery mode is not accessible.
As with the 7 Pro, I didn't like the standard 7 and decided to return it. Thought it would be a good idea to lock the bootloader before doing so.
OnePlus support won't help me and they are telling me that I can't return the device anymore. "Repair is the only option now" even though I'm in the 30 days return window.
GoToNap said:
Help. I've made a big mistake. I can only access the Bootloader. Recovery mode is not accessible.
As with the 7 Pro, I didn't like the standard 7 and decided to return it. Thought it would be a good idea to lock the bootloader before doing so.
OnePlus support won't help me and they are telling me that I can't return the device anymore. "Repair is the only option now" even though I'm in the 30 days return window.
Click to expand...
Click to collapse
Try this one.
https://forum.xda-developers.com/oneplus-7/how-to/rom-stock-fastboot-roms-oneplus-7-t3937478
If thats not working because of locked bootloader, you can try the MSMTool.
https://forum.xda-developers.com/oneplus-7/how-to/unbrick-tool-oneplus-7-msmtool-hydrogen-t3953240
Note: Never lock the bootloader if system isn't Stock!
Kollachi said:
Try this one.
https://forum.xda-developers.com/oneplus-7/how-to/rom-stock-fastboot-roms-oneplus-7-t3937478
If thats not working because of locked bootloader, you can try the MSMTool.
https://forum.xda-developers.com/oneplus-7/how-to/unbrick-tool-oneplus-7-msmtool-hydrogen-t3953240
Note: Never lock the bootloader if system isn't Stock!
Click to expand...
Click to collapse
I keep trying the MSMTool method but nothing happens when I keep both volume buttons pressed...
GoToNap said:
I keep trying the MSMTool method but nothing happens when I keep both volume buttons pressed...
Click to expand...
Click to collapse
Be sure device is off and try to hold the buttons while connecting phone to your computer.
Kollachi said:
Be sure device is off and try to hold the buttons while connecting phone to your computer.
Click to expand...
Click to collapse
OMG it worked. Thank you so much. You saved my life man!
GoToNap said:
OMG it worked. Thank you so much. You saved my life man!
Click to expand...
Click to collapse
Np dude. Good to know if I could help you.
Kollachi said:
Np dude. Good to know if I could help you.
Click to expand...
Click to collapse
Sorry to be a pain in the ass, but I can't really figure out how to get back to OxygenOS now. Everything is in Chinese...
Also, will this procedure mess with anything on my device?
GoToNap said:
Sorry to be a pain in the ass, but I can't really figure out how to get back to OxygenOS now. Everything is in Chinese...
Also, will this procedure mess with anything on my device?
Click to expand...
Click to collapse
Read the unbrick thread. There is all you need.:good:
Kollachi said:
Read the unbrick thread. There is all you need.:good:
Click to expand...
Click to collapse
I've looked through it but couldn't find anything. Sorry, I am extremely stressed out as tomorrow I am supposed to return this phone and I want to make sure that it passes inspection.
So, I did the following:
- Used the unbrick tool which lead me to HydrogenOS
- Installed the latest OxygenOS version on top of it
- Did a factory reset, and so far everything looks to be in working order.
Am I missing anything here? Are there any possible changes done to the device so that it won't pass inspection?
Sorry again for being so annoying...
GoToNap said:
I've looked through it but couldn't find anything. Sorry, I am extremely stressed out as tomorrow I am supposed to return this phone and I want to make sure that it passes inspection.
So, I did the following:
- Used the unbrick tool which lead me to HydrogenOS
- Installed the latest OxygenOS version on top of it
- Did a factory reset, and so far everything looks to be in working order.
Am I missing anything here? Are there any possible changes done to the device so that it won't pass inspection?
Sorry again for being so annoying...
Click to expand...
Click to collapse
So if OxygenOS works and you also did a factory reset, your device should be fine. Check bootloader status. But it should be locked.
Kollachi said:
So if OxygenOS works and you also did a factory reset, your device should be fine. Check bootloader status. But it should be locked.
Click to expand...
Click to collapse
Yes, I'm on the latest OxygenOS version after a factory reset and the bootloader is locked.
Thank you so much man! You are my hero
GoToNap said:
Yes, I'm on the latest OxygenOS version after a factory reset and the bootloader is locked.
Thank you so much man! You are my hero
Click to expand...
Click to collapse
Great. you could report your experience at the other thread. Maybe it helps other people too.:good:
hi guys
im new on pixel series. i want to know if i do unlock bootloader, is there any feature will gone if i do that?
like samsung lost knox or sony lost drm for camera and entertaiment
thankyou
xerxess said:
hi guys
im new on pixel series. i want to know if i do unlock bootloader, is there any feature will gone if i do that?
like samsung lost knox or sony lost drm for camera and entertaiment
thankyou
Click to expand...
Click to collapse
You have to work a bit to keep GPay working, and the solution definitely requires root. The current solution has been working for a few months and works on Android 10, but who knows if they will "fix" the current hack. You will absolutely not be able to download Netflix from the Play Store. There is one build on APK Mirror that will sideload and run, but of course you will get no updates. I've been running that build on the Pixel for about 6 months, and I have a tablet that does get Netflix updates yet I see no difference between that Feb build and Netflix even from a few days ago. Those are the only two things impacting me. Obviously, need to hide apps with Magisk and such is user specific (my car's door unlock/diagnostics/etc detects root without hiding it, but it works fine once hidden).
sliding_billy said:
You have to work a bit to keep GPay working, and the solution definitely requires root. The current solution has been working for a few months and works on Android 10, but who knows if they will "fix" the current hack. You will absolutely not be able to download Netflix from the Play Store. There is one build on APK Mirror that will sideload and run, but of course you will get no updates. I've been running that build on the Pixel for about 6 months, and I have a tablet that does get Netflix updates yet I see no difference between that Feb build and Netflix even from a few days ago. Those are the only two things impacting me. Obviously, need to hide apps with Magisk and such is user specific (my car's door unlock/diagnostics/etc detects root without hiding it, but it works fine once hidden).
Click to expand...
Click to collapse
first i wanna say thankyou for reply. ah i see so the only thing feature lost function is GPay (without little tweak). is it possible to relock again? if yes , is feature fully function again? tbh i dont really need GPay.
xerxess said:
first i wanna say thankyou for reply. ah i see so the only thing feature lost function is GPay (without little tweak). is it possible to relock again? if yes , is feature fully function again? tbh i dont really need GPay.
Click to expand...
Click to collapse
You can relock the BL, but you need to first return to absolute stock (no root, no kernel, no custom recovery, etc - pretty much flash the factory image with wipe to both slots to be safe). Then the relock will perform another factory reset anyways. So, if you are asking if you can keep anything you've done while unlocked the answer is no. To me, the biggest reason for unlocking beyond root is that it is almost impossible to hard brick the Pixel with an unlocked BL. It is pretty easily accomplished when locked down and can even happen as a result of a bad OTA or something that is not your fault at all.
sliding_billy said:
You can relock the BL, but you need to first return to absolute stock (no root, no kernel, no custom recovery, etc - pretty much flash the factory image with wipe to both slots to be safe). Then the relock will perform another factory reset anyways. So, if you are asking if you can keep anything you've done while unlocked the answer is no. To me, the biggest reason for unlocking beyond root is that it is almost impossible to hard brick the Pixel with an unlocked BL. It is pretty easily accomplished when locked down and can even happen as a result of a bad OTA or something that is not your fault at all.
Click to expand...
Click to collapse
understood, if only need back to absolute stock its okay for me. though it will like other smartphone need "drm" to relock.
yeah agree, why i think to unlock is about avoid brick or similar thing. but before i do that i need to know what feature will lost, so i asking here.
if relock again, all things will back to normal again right?
xerxess said:
understood, if only need back to absolute stock its okay for me. though it will like other smartphone need "drm" to relock.
yeah agree, why i think to unlock is about avoid brick or similar thing. but before i do that i need to know what feature will lost, so i asking here.
if relock again, all things will back to normal again right?
Click to expand...
Click to collapse
No, there is no residual damage like lost Knox. Everything would return to normal once BL is locked back up.
sliding_billy said:
No, there is no residual damage like lost Knox. Everything would return to normal once BL is locked back up.
Click to expand...
Click to collapse
understood, thank you very much. really appreciate your time.
Title says it all. I never trusted Lenovo with updates. They always manage to **** something up! Anyway to get it back? Will downgrading to Android 10 fix it?
George Malas said:
Title says it all. I never trusted Lenovo with updates. They always manage to **** something up! Anyway to get it back? Will downgrading to Android 10 fix it?
Click to expand...
Click to collapse
I mean mine is fine so not sure why yours dropped honestly, fully rooted with magisk the uses zygisk and using kdragons safety net fix
Try jsut reflashing the stock firmware, thats the best I can say to a possible fix, you can't downgrade due to downgrade protections that I believe are found within the gpt file unless thats changed
ninjakira said:
Try jsut reflashing the stock firmware, thats the best I can say to a possible fix, you can't downgrade due to downgrade protections that I believe are found within the gpt file unless thats changed
Click to expand...
Click to collapse
Mine shows this in DRM info.
Can I reflash stock without factory reset?
George Malas said:
View attachment 5665339
Mine shows this in DRM info.
Can I reflash stock without factory reset?
Click to expand...
Click to collapse
George Malas said:
View attachment 5665339
Mine shows this in DRM info.
Can I reflash stock without factory reset?
Click to expand...
Click to collapse
Unfortunately no, what you could do before doing the reflash is just doing a backup, you can use the backup option the phone/Google provides in settings if you want, personally that's what I do but I don't use twrp either so I'm not sure if you have twrp and if twrp affects that. I will say though I also have the Motorola edge 2021 and when I unlocked the bootloader while it was still on Android 11 my widevine got dropped down to L3 but then I did the ota to Android 12 since I didn't use magisk at that time yet and I'm not sure what I did or anything like that but my widevine went back to L1 and it's stayed that way since and I got 2021 in may, could be a similar thing happening with you just with the 2020 model. I can also say since I still own the Moto edge 2020 and got it on day of release I never had an issue with my widevine being dropped to L3 as shown in my screenshot it's on L1 using dev check, and I did just download DRM info to double-check that on the Moto edge 2020 and it is still showing L1 so I can't say if doing a reflash of the Android 11 firmware will work but it might. I've had to reflash The 2020 edge hella including using a blank flash to get it out of hard brick and it still hasn't dropped to L3 once
ninjakira said:
when I unlocked the bootloader while it was still on Android 11 my wide Vine got dropped down to L3
Click to expand...
Click to collapse
Thing is I've never unlocked the bootloader on this phone nor rooted it. Only thing I did is have it perform multiple OTAs one after the other when I decided to upgrade to Android 11. Maybe something got corrupted during that?
Anyway, thanks for the help. I may just leave it as is since I'm worried I'll screw up reflashing it lol.
George Malas said:
Thing is I've never unlocked the bootloader on this phone nor rooted it. Only thing I did is have it perform multiple OTAs one after the other when I decided to upgrade to Android 11. Maybe something got corrupted during that?
Anyway, thanks for the help. I may just leave it as is since I'm worried I'll screw up reflashing it lol.
Click to expand...
Click to collapse
Oh if your bootloader is locked and everything and you just been doing the OTAs that's 100% just some random BS lmao that's actually a situation if you know the phone still in warranty you can probably call Motorola about that and get a replacement fr lol, and I'll be the one to say/ask it since other people will probably see this and be like yo what the hek, how is it you're a senior member but you're worried you'll screw up reflashing it lol jsut use the moto flash utility provided here (not being a butt I swear, text makes me sound bad lmao) really unless you're trying to watch Hulu and Netflix exclusively on your phone widevine honestly is not that important to deal with either I don't think Spotify is affected by it so your music quality "should" be the same still at least but again idk for sure since I haven't had widevine issues with mine, jsut the 2021 model, but that fixed itself otaing to 12 lol