Internet speeds stuck at 70kbs. - OnePlus 7 Pro Questions & Answers

Hello all,
I just received my new one plus 7 pro yesterday. My internet speeds seem to be stuck between 60 and 70 kbs. I am in roaming at work but have always been able to watch 720 and 1080p videos on YouTube with with my galaxy s8 while roaming at work. I was also able to download apps from Google play at 7MB/s from work while roaming on my galaxy s8. I have seen a few unresolved issue on the one plus forums popping up around July. Does anyone have any more information that might help me? If this is a ongoing problem I might have to return this and wait for the pixel 4 but I really love the size and look of this screen. Any help would be appreciated. Thanks all.

It's not when using wifi

Related

[q] 3g very slow on samsung galaxy s2

Hi,
Just recently upgraded to the above phone on O2 but am finding the 3G internet extremely slow. My girlfriend got a HTC desire upgrade on O2 at the same time & her 3G internet is about 50 times quicker than mine !
Have fellows users experienced similiar problems ? Any ideas how to resolve ?
Thanks
I am wondering the exact same thing. I can't even get the facebook app to load, exept when I'm on a Wifi connection.
Does anybody know what could cause this problem?
Yeh I'm the same as well... Very, very frustrating.. even on full signal H+ it is almost like it isnt loading anything... do you think it might be the internet app itself??
Same problem here. On WiFi it works like a charm, but om 3G it's really slow. Even network coverage is low. On HTC its fine and I'm able to use the full 3G capacity I'm paying for but on my S2 it really sucks.
Any ideas?
Upgrade?
Have you tried upgrading your device? If not go to Settings>About phone>Software update?
I have a galaxy S2 with a 3 signal...speed looks alright not sure if it is slow in compared to others.
Let me know your Kernel version and Android Version

[Q] Using U.S. Nexus 5 in Japan with Softbank questions

Hello everyone. I will be moving to Japan in the next few months. As I currently own an U.S. Nexus 5, I was curious as to what issues I might encounter when using it with Softbank. As I understand Softbank uses LTE bands 1 and 3 and the U.S. Nexus 5 supports band 1, so I am assuming it should work fine. Any information is greatly appreciated.
http://en.wikipedia.org/wiki/List_of_LTE_networks#Asia
That says 1, 8 (coming) and 11 with 41 as an extention channel to get more bandwidth.
Thanks, so I am wondering as the U.S. Nexus 5 only offers the LTE band 1 and 41, would I experience less speed or less reception on LTE?
Your phone only uses 1 on the bands at a time and will switch if the others are better. if you don't have access to the others then you'll be stuck on 1 channel which may or may not be congested. It all depends on the network as to how that will behave.
shotta35 said:
Your phone only uses 1 on the bands at a time and will switch if the others are better. if you don't have access to the others then you'll be stuck on 1 channel which may or may not be congested. It all depends on the network as to how that will behave.
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Thanks for your reply. I helps clear a lot of things up. I will be posting some more questions under a different thread to keep this one on topic (specially considering other people that might be interested in this information). Thanks again.
I'm using the Nexus 5 now with Softbank. I bought the phone thru the US play store. It works but the MMS is kind of wonky. I don't get some of the photos my friends send me.
pdangcil said:
I'm using the Nexus 5 now with Softbank. I bought the phone thru the US play store. It works but the MMS is kind of wonky. I don't get some of the photos my friends send me.
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Thanks for the information. What do you mean by wonky? having issues with the characters? are messages not been received? are messages arriving halfway? are you using a third party sms tool or the one with the nexus 5?
Did you have any issues getting a sim card for your phone or did you just put an iphone sim card with an adapter on the nexus 5?
Thanks for the information.
pdangcil said:
I'm using the Nexus 5 now with Softbank. I bought the phone thru the US play store. It works but the MMS is kind of wonky. I don't get some of the photos my friends send me.
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what apn settings are u using as i cannot get the data to work

[Q] Metropcs Galaxy Mega

Hello guys I have the Samsung Galaxy Mega from Metro flashed with CM11 and it very unstable. I have the cm-11-20140519-UNOFFICIAL-meliusltexx and my phone seems to not get calls and when I dial it takes around 20secs to get a tone. Also I get really low signal. I live in Vegas and normally 4g is good around here. Is this normal for the phone or is it just Metro? Also the phone doesn't even say Metropcs anymore it says T-Mobile. Thank you for any help or suggestions ~J Paez

Project Fi on SMG920V (please help!)

Hi people,
Been reading the forums for help for a long time - finally decided to join; hopefully will be able to help... I am not a pro - actually quite a newbie; hopefully will become a pro spending enough time here
I am trying to make my SMG920V (Samsung S6 Verizon unlocked) work with Project Fi. It is working but only very poorly.
T-mobile network shows up but disappears intermittently (I changed the APN settings available on the web.
Even when it works, I am getting only H or H+, not LTE
Request your help please?!
I would ideally not like to root the phone (my wife uses it and she knows nothing about technology!) but if that is the only option to use all bands (IF that is the problem) then I will; the phone is on 7.0
Looking forward to your help!
Aman

Yall have these Verizon OnePlus 8 issues?

Is anyone else getting freezing using chrome browser? If so what browser do you recommend? I've tried Firefox to and Opera for some reason this phone hates. I don't get why this phone is so slow. Mine takes a minute to process anything. Really hope they fix these software hickups. I guess FR but that would be a big job. The battery consumption seems to be the only best feature on this phone.
Yes, seems like it's a OnePlus problem. No one has a solution that I've seen yet.
I just minimize Chrome and reopen it and it works again.
BeardKing said:
Yes, seems like it's a OnePlus problem. No one has a solution that I've seen yet.
I just minimize Chrome and reopen it and it works again.
Click to expand...
Click to collapse
It's not just on this phone. I just came from the Essential phone and Chrome's been doing that for months. It's Chrome, not the phone. I don't think the built in webview is playing nice with the os. Maybe try Chrome beta?
Question: are you using a custom DNS or VPN?
garywojdan81 said:
It's not just on this phone. I just came from the Essential phone and Chrome's been doing that for months. It's Chrome, not the phone. I don't think the built in webview is playing nice with the os. Maybe try Chrome beta?
Question: are you using a custom DNS or VPN?
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Click to collapse
It's also happening to me, I don't use any VPNs nor DNS. I think this is a OnePlus Problem, maybe they'll address it in the next update. Let's report this problem guys
Edit : I'm not on a Verizon version, mine is IN2010
Funny thing is whenever chrome freezes, going to the home screen and returning back to the app fixes the issue ??*
Raiz said:
It's also happening to me, I don't use any VPNs nor DNS. I think this is a OnePlus Problem, maybe they'll address it in the next update. Let's report this problem guys
Edit : I'm not on a Verizon version, mine is IN2010
Click to expand...
Click to collapse
It's not OnePlus, it's Chrome. Acts the same way on the Essential PH-1. Try Safari or Microsoft Edge browser, or any one that uses Android web view.
---------- Post added at 12:43 PM ---------- Previous post was at 12:43 PM ----------
alanjolly123 said:
Funny thing is whenever chrome freezes, going to the home screen and returning back to the app fixes the issue ??*
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Same here
Any fix?
Sent from my IN2015 using Tapatalk
TeamHackura said:
Any fix?
Sent from my IN2015 using Tapatalk
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The fix is to install another web browser, then go to apps in the settings and inactivate Chrome. Haven't had single hickup since I did this.
gerhard_wa said:
The fix is to install another web browser, then go to apps in the settings and inactivate Chrome. Haven't had single hickup since I did this.
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Nice. Glad I came across this noticed it instantly when I first got this phone back in April course I couldn't find anything about it then. And oddly it seems like it is way worse and 90htz. Was about to return too vzw. Honestly was thinking it may be a device issue Till I read posts Any suggestions? Gonna try brave
Not really sure where to ask this question but Verizon OnePlus 8 UW. No root or anything outta the norm. Constantly having intermittent data loss, intermittent hotspot loss, calls and texts as well I'm sure since they pushed an update couple weeks back. Message I get from there network troubleshooter says( Your phone can't auto switch too a faster network if it's available. Your better off too use Cdma/Lte or global mode for better signal strength). Far as I know Cdma had been reserved for EMT/Fire etc. Problem seems too arise only when the silly 5g icon comes up. So thinking when it tries too switch too 5g its having that intermittent loss going back to global mode an getting hung up somehow as a simple restart fixes it temporarily. If I was rooted I believe a prl or apn change would fix it maybe. So tired of dealing with Verizon techs, Any help it fix would be great
SPEED_RACER_5.0 said:
Not really sure where to ask this question but Verizon OnePlus 8 UW. No root or anything outta the norm. Constantly having intermittent data loss, intermittent hotspot loss, calls and texts as well I'm sure since they pushed an update couple weeks back. Message I get from there network troubleshooter says( Your phone can't auto switch too a faster network if it's available. Your better off too use Cdma/Lte or global mode for better signal strength). Far as I know Cdma had been reserved for EMT/Fire etc. Problem seems too arise only when the silly 5g icon comes up. So thinking when it tries too switch too 5g its having that intermittent loss going back to global mode an getting hung up somehow as a simple restart fixes it temporarily. If I was rooted I believe a prl or apn change would fix it maybe. So tired of dealing with Verizon techs, Any help it fix would be great
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Got this same issue
garywojdan81 said:
Got this same issue
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Sorry ta hear I've done a lot of searching and can't seem to resolve it. Dealing with Verizon it's just getting so old I believe I'm going to just try an root, flash, etc. That or go T-Mobile. If I may ask are you in the States? I'm in Florida btw. Very populated city Clearwater is a big fact and it's a problem all around
I've had Verizon family plan for 20 years now. So I have to deal with it. I remember buying old Galaxy s3 and moding the hell out of it. But I'm older and don't have time like I did when I was younger so I'm stuck. The problems on my OP8 5G UW just accelerated. I'm pretty sure it's software related. Last system update was a "network improvements" haha- yeah right! Since after I've been in hours and hours in Verizon chats, calls, I've spoke to OnePlus techs, I've done replacements, sim swaps, clean resets. Nothing is working to resolve my 1mbps download speed network is slow as hell, 17 Meg's 20 min. Tomorrow I'm talking Verizon tech to get my 4th replacement turned in and hopefully get a Galaxy S10 FE. I always wanted ONEPLUS but not this way. I'm done
SPEED_RACER_5.0 said:
Sorry ta hear I've done a lot of searching and can't seem to resolve it. Dealing with Verizon it's just getting so old I believe I'm going to just try an root, flash, etc. That or go T-Mobile. If I may ask are you in the States? I'm in Florida btw. Very populated city Clearwater is a big fact and it's a problem all around
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I'm in Frederic Michigan, near Grayling. Rural area, but Verizon is king up here. And, with a low population density, I've had really great service for years. Up until recently. Wife has a Galaxy Note 9 and doesn't have half the issues.
So update. I wasn't allowed to move on to another phone with old big red. I exhausted my replacements with Verizon my only option now is to pay this off and move on. I did get some slight improvements turning the automatic to manual in Network Mode. It seems like I don't have the constant 5g/4g fight. As for original topic, I use the Samsung browser and I don't have any hanging or freezing.
Yea I'm kinda and the same boat got a phone didn't work good paid it off early got the OnePlus and now this I did switch to manual too and it helped a little bit. But not a lot we can do I definitely won't be buying any more Vzw phones. I can't even maintain consistent hotspot for over 30 40 minutes ever since past update. I have the 5G icon now that's not really 5G speed at all. I've gotten true 5G on this phone a couple times and it's amazingly fast. The 5G icon fades an drops too 4g when it does it kicks me off discos hotspot an network sometimes. I just don't have the will to deal with tier 3 tech anymore lol. I had prepaid for seven years with Verizon and it worked flawless many different phones over the years soon as I got postpaid went to hell
SPEED_RACER_5.0 said:
Sorry ta hear I've done a lot of searching and can't seem to resolve it. Dealing with Verizon it's just getting so old I believe I'm going to just try an root, flash, etc. That or go T-Mobile. If I may ask are you in the States? I'm in Florida btw. Very populated city Clearwater is a big fact and it's a problem all around
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Click to collapse
I'm in New Orleans and delt with all Network connection problems too. I'm on my 3 rd replacement and spent hours, days, and weeks ping-ponging through Verizon finest bull**** techs, Verizon sent me to OnePlus tech where the tech there referred me CDMA LESS and after a long work about found out that I was already on CDMA LESS. The only thing that helped other than bazilion factory resets and it's not the solution by any means is turn the automatic best Network set it to manual Verizon 4g. You still get the stupid 5g emblem but I've noticed an improvement as in connectivity. Not stable, I get interference and dropped calls all the time. Also i read something on how Verizon used cheaper antennas for their fake 5g push. Also could this be a conflict with Oxygen? I'm reading a lot of similar Network issues after updates.
Right on thanks, Not sure if manual mode actually sticks. Does it just switch back? But yes I too figured it'd help out. When I do let's say Run a diagnostic from Verizon's app one of the first things it says is this phone cannot auto connect to use lte/cdma for better signal. And that's wild it's connected and automatic mode. So it's obvious it's a hardware issue or software issue on their end. If they would allow you to control the phone we could fix it. Just got my first replacement today. Fixing the boot it up soon and see what the deal is software wise etc etc. The connectivity issue were both having is just 1 issue lol. I've got six or eight more easy. Mine seems like it's good data connection wise either with the fake 5g icon or without it. Bars will start fluctuating pretty rapidly (It's searching) I'll lose the 5G icon in turn lose hotspot lose date connection etc. Then it will come back with no 5G icon, connect, Be gr8 for about 10min or I reset prl & net setting. Someone tell me there 5g for most parts like here & there is basically just a glorified 4G LTE. There 5g coverage map clearly says or did there's no 5g here. I believe this to be true as I have connected to real vzw 5g in Tampa an you can tell big time!! This 5g even with there signal booster they sent me is not any if all better than 4g. Could kinda care less about the 5g it's the consistent intermittent network issues. Pls lmk what you find out either by p.m. or what have ya. I'll do the same. I'm gonna try this new vzw root I believe an switch too global or whatever I need too do weather it voids certain things or not lol. Sorry 4 the long read but wanted give ya what I knew. Here's a shot of there diagnostic mess. From vzw. An a shot of real 5g speed test before the updated deal that displays the 5g icon

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