I am noticing that in the playstore latest version 16.7.21 My apps & games tab, the beta apps tab has now disappeared or been removed.
Is anyone else experiencing this?
I have been having a back and forth email fight with Google regarding their proprietary Play Store software which for some unknown reason keeps dropping my Beta Apps List in My Apps and Games.
For the last 4 emails they keep telling me that my firmware is in BETA and therefore Samsung Problem . And i keep telling them its NOT. And since the Play Store is owned and created maintained by Google that this is a bug and their responsibility.
However they say its NOT.
Why does nobody in the world these days have the sense to understand and listen to the customer.
Darkat70 said:
I have been having a back and forth email fight with Google regarding their proprietary Play Store software which for some unknown reason keeps dropping my Beta Apps List in My Apps and Games.
For the last 4 emails they keep telling me that my firmware is in BETA and therefore Samsung Problem . And i keep telling them its NOT. And since the Play Store is owned and created maintained by Google that this is a bug and their responsibility.
However they say its NOT.
Why does nobody in the world these days have the sense to understand and listen to the customer.
Click to expand...
Click to collapse
Seems that the only way I can fix the issue is to clear data and cache from play services and cache from playstore.
Annoying though, its gotta be done daily or twice a day on occasions.
Have the latest playstore version 18 and play services. Dosent make any difference whatsoever.
Google need to find the glitch and repair it.
Is play store showing uncertified at the bottom of play store settings?
ktmom said:
Is play store showing uncertified at the bottom of play store settings?
Click to expand...
Click to collapse
It's certified and updated to the latest version and latest play services.
It's strange because the other Google Account on the phone doesn't do it. Which is why I think it is something to do with Google and an issue with my account.
I had an issue with my carriers data usage app, it would give me errors and not let me use it. That turned out to be an issue with my account on their end.
Have you tried removing the problem account, rebooting then adding the account back?
ktmom said:
Have you tried removing the problem account, rebooting then adding the account back?
Click to expand...
Click to collapse
Yes tried that, which was one of Google's suggested fixes but did not work.
But for some reason Google are adamant that my firmware is beta, even though I provided them a screenshot. They keep mentioning its Samsung at fault, i don't see how when it's Google Playstore and /or Google play services or account server at fault.
I think that the ROM framework can affect play services. There were plenty of issues on custom ROMs on my old N6 back in the day.
The fact that Google was stating the firmware is in beta was what made me wonder if the device was certified.
ktmom said:
I think that the ROM framework can affect play services. There were plenty of issues on custom ROMs on my old N6 back in the day.
The fact that Google was stating the firmware is in beta was what made me wonder if the device was certified.
Click to expand...
Click to collapse
The last thing to try is a factory reset, but then I have to mess around with Google Pay, which always is a royal Pain in the butt my bank is usable on Pay, but i always have to contact them to set up. My other Bank just asks to login to the app then approves it.
Might stick with cleaning data and cache and see if anything gets fixed.
Related
I seem to be having this strange issue with google market.
if I go to my apps, I only (according to play store) 1 app installed which is nit the case. Secondly, play store seems to think I have never purchased an app, eg, I have purchased titanium back up pro, but the store is yet again asking me to buy it at 4.99 where as it would usualy state 'purchased' and download. Secondly on trying to repurchase it states there was an error with the wallet, i then receive 2 emails a charge mail, and a refund message.
when i log in to the the play store on the web, it clearly shows apps that i have purchased in my account history with no price and the word 'purchased' but if I navigate manually, using search, it will state a price and ask me to pay
also i am using the same google account, i only have one.
below is an image of the error
Same problem, after cleaning cache problem disappears with bringing new one, f*&king blank page! No installed apps nor purchased asking me to buy it again. "All apps" tab is empty too. Damn wtf is wrong lol..
what rom are you using buddy?
I have the same problem.
The Google Play Market support could not help yet.
I think it does not matter what ROM on phone, this is a google play bug.
Yea i suppose, but looking on google play, its not under any known issues :/ looks like it may be a while before its fixed.
I contacted the customer support.
They could not solve the problem yet
it seems that the lost connection between Google account and purchased apps.
I sent some screenshots in Google Play support and I hope that the problem will be solved.
I advise you to contact Google Play support: [email protected]
I think if there is a lot of posts about this issue, it will speed up the solution
phew glad to see I"m not the only one. I'm hit with this as well on THREE different androids (one of whom is stock unrooted so its not my fault rofl).
http://forum.xda-developers.com/showthread.php?p=24058132
I have also realized I am not getting application updates. its rare I go 3 days without a single update, maybe its because it thinks I have not purchased any apps lol
Any chances that your phone market local data is not yet synced properly with the google play ? I have seen that my apps (free or paid) is not listed out immediately right after I do a full wipe or flash a new rom with full wipe. But it will eventually show up itself after awhile with data/wifi connections. I personally didn't know how long it required to sync back but eventually they will appear back when I access the market again after I restored my personal data back.
By the way, did you guys try to check your account and performs a manual market sync in the Account settings section ?
yes yes and yes we've tried all the normal market fixes, downgraded market, uninstalled updates etc.
This issue is visible on multiple droids I own (including one unrooted stock) and on web market as well, its definitely server side
I'll check in on this thread too lol. I'm in exactly the same position. No response from google.
Google Play error
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
mgf8384 said:
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
Click to expand...
Click to collapse
It seems not the same problem. This is another google play problem...
This discussion about the problem when the purchased app not in app-list when I trying to download&install app, google play say that the app is not bought.
Google Play thinks I have not purchased any apps.
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
dude2k5 said:
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
Click to expand...
Click to collapse
I have them on my phone and not my tablet! I think it might be related to market version whether or not they disappear device side. Can only assume the newest versions of market/store download the list from the server, rather than locally. Play.google.com doesn't work for me either.
Kurisu87 said:
what rom are you using buddy?
Click to expand...
Click to collapse
XWLP2 4.0.3 stock for sgs2.. Web site is blank too so not rom related I think.
Sent from my GT-I9100 using XDA
I am also having the same problem after updating to OrDroid 1.7.5 from 1.7.3 hope this is fixed soon so I can install my apps from my backup.
I'm also have issues with my Galaxy S2 and Xoom
Same problem here with my Defy. I'm on CM7.2 Nightly build.
Just started having this problem a few moments ago on my Xoom. Cannot install any apps from the play market from my PC and keep getting server error when trying to access my apps on my xoom. Not checked my Galaxy S II yet... maybe a problem with Google?
The Play Store "Error retrieving information from server. RPC:S-5:AEC-0" problem seems to be quite pervasive across a wide range of devices.
In summary, the device suddenly begins to toast the above error message when updating or re-installing paid apps. The "(installed) My Apps" list is sometimes truncated, and the "(all) My Apps" list displays the error message and a retry button. Once it appears, for some users (myself included) even wiping and re-flashing the device won't make the error go away.
I just got off the phone with Play support. Even though I had just flashed my device, they asked me to remove my Play account from system settings, then reconnect it by opening Play and following the prompts. This produced the error.
They then asked me to wipe data on Google Services Framework, reboot the phone, and try to check my apps lists in the Play app. This, also, did not work.
After about 10 minutes I received this message from the Play support representative:
Hello!
Thanks for contacting Google Services Framework and for providing details about the issue you’re having on Google Play Based on the information you sent along, it appears you’re experiencing issue #7582577 from our known issues page, which is characterized by:
- Error RPC:S-5:AEC-0 when trying to download or update free or paid apps
- Error RPC:S-5:AEC-0 when trying to access “My Apps” in the Play Store on your device
Due to high volume of inquiries surrounding this issue, we won’t be able to keep you updated on the issue via this thread; however, you can find updates on this issue by checking our known issues page:
http://support.google.com/googleplay/bin/static.py?&page=known_issues.cs&ki_topic=1319135
If the issue you’re experiencing is not as described above, please let me know so I can continue to look into your case. If you feel your case is unique and is not this known issue, any further information you can provide (device logs, screenshots, etc.) that will help us pinpoint the problem would be very helpful - you can attach them to your reply, and I’ll take a look.
If you have any other questions feel free to respond to this email and I'd be more than happy to assist you.
Thanks,
Clint
The Google Play Support Team
Click to expand...
Click to collapse
The known issue reads like this:
We’ve received reports that some users are getting "RPC:S-5:AEC-0" while trying to download apps.
We’re currently investigating a permanent solution, and there are no workarounds at this time.
We’ll continue to update this page with developments, so check back soon.
Issue first reported on: March 21, 2013
Last updated on: April 15, 2013
Click to expand...
Click to collapse
AUGH
They've been working on this known issue for almost three months, and there are no workarounds at this time?!? I can recover using a Nandroid but some of my apps require Play authentication ------ is there any way around that?!
Has anyone else found the magic bullet which kills this error dead even when it persists after a device wipe and reflash?!
Getting the error here on 2 asus tf300tg a gs2 and sony mint.
Sent from my LT30p using Tapatalk 2
Early on, before I wiped and re-flashed my device, I was able to trick it into working by clicking through the error and trying again, rapid-fire. Eventually that stopped working.
That worked the last few days indeed, but since a hour or 4 5 it's completely broken.
Sent from my ASUS Transformer Pad TF300TG using Tapatalk HD
Interesting. I logged into Wallet and changed my default card, then switched accounts in Play, first to another Google account, then back to my regular account. I was able to purchase an app! ........but no joy on the updates.
Would be nice if we could figure out a workaround or steps that we can take like the previous post to rebuild our "corrupt" Google Play accounts. This is definitely a Google server-side issue and has very little (or nothing) to do with our devices. Currently i am unable to access my paid apps (or any previously downloaded free apps) on 3 different devices using my primary Google account. I have spoken with Google tech support (3 times now) and they've acknowledged there is a known issue but currently have no resolution or workaround. This has caused a couple of my paid apps to stop working since the app no longer shows as purchased. This seems to be an issue that has become more prevalent in the past week with more and more people reporting the same problem.
Before anyone tries to offer the standard advice of clearing data for Google Play and Google Framework...or removing and re-adding the Google account...those fixes do not apply for this issue since the account has become corrupted in some form or fashion on Google's servers. In fact, one Google tech suggested that I create a new Google account and contact the developer of each of my paid apps and have them transfer the app to my new account...WHAT??? Unfortunately that may only be the only real viable option at this point for people that have been affected by this obvious bug in Google's system.
Suddenly my updates are working for paid and free apps. *Did someone fix something or is this a fortuitous occurrence?!?
xpanmanx said:
Suddenly my updates are working for paid and free apps. *Did someone fix something or is this a fortuitous occurrence?!?
Click to expand...
Click to collapse
It looks like Google actually fixed the issue with corruption in the Google Play profiles. I noticed my apps were showing up again this morning. Still wasn't recognizing my paid apps...but clearing data on Google Play Store and Google Services Framework and then a reboot fixed that issue. So everything is working on all my devices again and I think my blood pressure is lower now as well
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Google may have fixed this problem for some but many still have the same issue.
I was going to post this in a device specific forum but it happened on both of my CM 10.2 devices at the same time. This isn't a question so much as how I managed to solve the problem.
I was getting a 403 error and unable to download a lot of updates for some apps. Specifically Lux and 2Do as well as some issues with SkySafari and a number of other paid apps. The error seems to have something to do with apps having been bought on one but not both of my Google accounts. Like many I have a "household" Google account to keep from having to buy one app 6 times or more often subscribe to a magazine or buy a book for every individual in my family.
So, I went around and I did the thing where you remove all of your Google accounts, wipe data on Play Store, Services, and Framework and then add back. I started to have to do that every single time one of the problem apps updated. For Lux I did a test and bought it on both accounts, this cleared up the problem. Not going to happen though, defeats the entire point. Finally on one of my trials I uninstalled the updates to the play store and then cleared the data. Quickly I went in and the updates installed as long as I went into the "My Apps" under "All" and selected the account that actually paid for them.
So, I hope this helps someone before they end up doing the nuclear option and completely formatting a device and starting fresh, trying to get the errors to stop.
For what its worth the Play Store version I finally got to work is v4.3.10 and v4.4.21 (the current version) seems to have some kind of bug where this kind of problem can happen.
Hello XDA!
I'm in China, lost my phone on the weekend and have just replaced it with an Huawei Nova 2s.
I cant stand it to be honest, but i'm committed to trying to make it work, the only way i can see this happening would be to gain access to Google Play Store and services, but as for as much as i have searched online i can not find any advice specific to my model. I have tried many methods and have made it as far as to download the three files (playstore, frameworks and services) but my phone will not pass the initial "checking info" page when i comes to signing in to my google account. (I didn't realize the phone was such a recent release, and has only been released in China so far).
Is it possible to remove the chinese software/firmware all together and install a european version, from a slightly older Nova model?
Would rooting help me in this situation?
Any advice is appreciated,
DylanJ
Hi,
I have exactly the same problem. I have bought it on china and only realized that the chineese firmware is the only one. The in build Hiapp is total crap, it does not allow you to register without chineese mobile number, and does not allow change region. Did you manage to run Play market anyhow? I have installed but it does not run and does not say anything. Rooting might prevent future update.... So I am also interested to make it free world fashion functioning.
Installation of Google apps
If you are interested in how to install google apps the check this thread.
https://forum.xda-developers.com/honor-9/how-to/how-to-installing-play-services-chinese-t3629199
How can replacing chinese firmware with european for huawei nova 2 s
Have you guys had any luck?
I got the Huawei Nova 2s in China Last December, not realising it would be China Exclusive at the time. As soon as i left China, I searched it up immedietly but couldnt find anything on this model so i just followed other articles and threads and stuff. I ended up installing the following:
Google play store, Google play services, Google play services for instant apps, Google Accounts manager, Google Services Franeworks (and a GMS with a GMS installer before all those idk if that made any difference other than adding a Google tab in settings but that had nothing important).
After doing so i could FINALLY open google play store..
BUT
it was stuck on a checking info loop T^T
then i decided to go on google and just search to the latest versions of the things i downloaded. apparrently all the websites i used provided doenloads that werent the latest version so i deleted all of them and installed the updated apks.
after doing so i got something i thought i would nev get....
A notification from google play services telling me to update it in the play store. So i clicked on it and waited on play store...
And then...
It happened...
IT WORKED
I COULDNT BELEIVE IT
i downloaded all the apps that u would need ( youtube i downloaded from an apk ;P but i updated it on the play store and i logged in on youtube which logged me in on play store)
*BUT*
After a week or so it stopped working again.
I went on youtube an it wouldnt load.
I went on the play store and it wouldnt load
I went on google chrome an it wouldnt load
I was so sad and i did the stupid thing of deleting everything and reinstalling it
now every 2-4 seconds i get a notification from play services
and you might be thinking "But i thought u said that was good!"
It was when it worked.
I clicked on it the first time after reinstalling and google play store wouldnt load so I just gave up.
but like i said i recieve notifications every 2-4 seconds. It was really annoying and eventually i just blocked it from sending notifications.
I think the problem with why it didn't work again was because if you go to:
Settings then "User & Accounts"
I have a tab that says "Google"
and when i click on it it has the accounts i logged in on.
The reason why I think this is a problem is because it is already logged in and the app wants me to log in.
I have tried to remove the accounts but it didn't work for some reason.
(BTW i installed all the different things after reading MANY posts and articles and stuff, Google accounts manager being the last one i installed i think.)
Also keep in mind that this was all in the period of January and February.
Eventually i just gave up.
Hi,
I have the same problem...Anything new about it?
Any luck on this one?
I just noticed something bad, that the Google Play did not with the latest EMUI at all.
I tried GoInstaller, GMS Installer, Google Installer, but none of them worked.
Hi there,
I have china Nova 2s (HWI-AL00).
I can assure you, this method works 100% : https://forum.xda-developers.com/mate-10/themes/gms-installer-google-play-100-huawei-t3809447
mewx said:
Any luck on this one?
I just noticed something bad, that the Google Play did not with the latest EMUI at all.
I tried GoInstaller, GMS Installer, Google Installer, but none of them worked.
Click to expand...
Click to collapse
Same for me Nova 2 Plus last EMUI nothing more works
heindrix said:
Hi there,
I have china Nova 2s (HWI-AL00).
I can assure you, this method works 100% : https://forum.xda-developers.com/mate-10/themes/gms-installer-google-play-100-huawei-t3809447
Click to expand...
Click to collapse
Just tried the latest GMS Installer, and it worked perfectly!!! THANKS A LOOOOOOOOOOOT!
mewx said:
Just tried the latest GMS Installer, and it worked perfectly!!! THANKS A LOOOOOOOOOOOT!
Click to expand...
Click to collapse
glad can help!
ShadowBlader21 said:
Have you guys had any luck?
I got the Huawei Nova 2s in China Last December, not realising it would be China Exclusive at the time. As soon as i left China, I searched it up immedietly but couldnt find anything on this model so i just followed other articles and threads and stuff. I ended up installing the following:
Google play store, Google play services, Google play services for instant apps, Google Accounts manager, Google Services Franeworks (and a GMS with a GMS installer before all those idk if that made any difference other than adding a Google tab in settings but that had nothing important).
After doing so i could FINALLY open google play store..
BUT
it was stuck on a checking info loop T^T
then i decided to go on google and just search to the latest versions of the things i downloaded. apparrently all the websites i used provided doenloads that werent the latest version so i deleted all of them and installed the updated apks.
after doing so i got something i thought i would nev get....
A notification from google play services telling me to update it in the play store. So i clicked on it and waited on play store...
And then...
It happened...
IT WORKED
I COULDNT BELEIVE IT
i downloaded all the apps that u would need ( youtube i downloaded from an apk ;P but i updated it on the play store and i logged in on youtube which logged me in on play store)
*BUT*
After a week or so it stopped working again.
I went on youtube an it wouldnt load.
I went on the play store and it wouldnt load
I went on google chrome an it wouldnt load
I was so sad and i did the stupid thing of deleting everything and reinstalling it
now every 2-4 seconds i get a notification from play services
and you might be thinking "But i thought u said that was good!"
It was when it worked.
I clicked on it the first time after reinstalling and google play store wouldnt load so I just gave up.
but like i said i recieve notifications every 2-4 seconds. It was really annoying and eventually i just blocked it from sending notifications.
I think the problem with why it didn't work again was because if you go to:
Settings then "User & Accounts"
I have a tab that says "Google"
and when i click on it it has the accounts i logged in on.
The reason why I think this is a problem is because it is already logged in and the app wants me to log in.
I have tried to remove the accounts but it didn't work for some reason.
(BTW i installed all the different things after reading MANY posts and articles and stuff, Google accounts manager being the last one i installed i think.)
Also keep in mind that this was all in the period of January and February.
Eventually i just gave up.
Click to expand...
Click to collapse
Hello, I just had the same problem as mentioned earlier, and I was able to solve it by first intalling GMS with the installer, and then downloading the latest Google Play services from apkmirror.
heindrix said:
Hi there,
I have china Nova 2s (HWI-AL00).
I can assure you, this method works 100% : https://forum.xda-developers.com/mate-10/themes/gms-installer-google-play-100-huawei-t3809447
Click to expand...
Click to collapse
This works very well! Thank you!
Hey there,
really seems to be a problem of non-Chinese people to be tricked into the Nova 2s XD
I have the same problem, coming from Austria. Is there any possibility to use an international ROM of e.g. the Nova 2 on it? I am really going nuts with all the Chinese system messages. Google Play works but I am still having some issues and the Huawei Apps are mostly not usable without any Chinese language knowledge.
I'm having this problem ever since purchasing this phone, and it's really annoying. Sometimes I find out some games or apps I purchased from Google Play appear with the price tag, like if I never purchased them before. This happens also with subscriptions, I think is something about Xiaomi and Google maybe? The only solution I have found is clearing data/cache from Google services, framework and Google Play, then removing my Google account, restart the device and the sign in again with my account in Google. But doing this like every two weeks is frustrating sometimes it happen more often and I don't know what to do. I have the global version (MI) installed can someone please help? Does anyone have this issue as well? Thanks.
I got tired of the problems with Playstore paid apps and avoid them whenever possible and buy to app directly from the developer* if possible.
It's to the point now that I package and firewall block Playstore. Once a paid app is activated many times this and firewall blocking the app stops annoying "Do you wish to upgrade" etc bs.
Lol, I have Samsung Androids and similar issues. It's more like Playwhore...
*Google's pay protection is a sick joke. Just do a charge back on the card if you must. Most developers though provide good support. I haven't had issues outside of Playstore.
$5 is chump change but the time wasted trying to bring Playstore in line is far more costly!!!
Hmm, I have made purchases while being on MIUI 12.5 and MIUI 12.5 (EU) (debloated) . I had no issues with single/subscription purchases.
Are you sure you did not end up disabling some necessary background service from Google or Xiaomi?
Maybe a hard reset or switching to a debloated version of MIUI might help but this sounds more like a particular service not functioning properly.