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Hey guys, I'm new here and I had a couple of questions before I bought a used Fuze. Right now I have verizon and I am switching over to att because my contract is over.
1. I am scared to buy a used fuze because if I buy a used one from someone and it is stolen can it still be activated?
I know that if I buy a verizon phone that is stolen then it can't be activated.
not sure how you handle it in usa but in europe I never had to activate any phone
just pop in the sim and type in the sim code
heard about the aktivating in usa in relation to iphones
The thing is that I'm gonna sign a 2 year contract with att, I just wanted to know if I buy a used phone and it is stolen will I still be able to use it.
I am not going to take a chance on buying a stolen phone if I can't use it.
Get a phone you know for sure isn't stolen, make sure it comes with all the accessories and box and then you can feel safe.
Do not buy a phone if you know it is stolen, that is both illegal and wrong.
if you buy a stolen phone which have been reported stolen the police give
the IMEI number hardcoded in the phone to the operators to be added to their
block of service list in the country
and other countries the operators have a working relationship with
Ya ok, then the best thing to do is buy a new phone.
I was saying that if I buy a used phone and it is stolen then I wouldn't be able to activate it.
I didn't mean to say I WAS gonna buy a stolen phone, no no.
Thanks guys. Goin to get it in an hour!
if you're signing a 2 yr contract anyways, why not get a subsidized phone straight from ATT. up until a few days ago, wireless att com website had the refurbished Fuze for FREE w/ 2yr contract. just checked website now and it is out of stock. they go in-out of stock so call in and ask.
atlaswing said:
if you're signing a 2 yr contract anyways, why not get a subsidized phone straight from ATT. up until a few days ago, wireless att com website had the refurbished Fuze for FREE w/ 2yr contract. just checked website now and it is out of stock. they go in-out of stock so call in and ask.
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Click to collapse
Thats a deal, I'll call them and ask about it. Thanks
Here in the USA we don't have the IMEI blocking service, even if the phone was stolen you can still use it. When my Blackberry was stolen I called AT&T to report it and all they could do was block my PIN from the device and not the device itself. It's not like Verizon or in any other country.
mbudden said:
Here in the USA we don't have the IMEI blocking service, even if the phone was stolen you can still use it. When my Blackberry was stolen I called AT&T to report it and all they could do was block my PIN from the device and not the device itself. It's not like Verizon or in any other country.
Click to expand...
Click to collapse
verizon uses CDMA... if (for whatever reason) you need to change phones, you have to go through Verizon to activate the ESN(cdma version of IMEI) on the phone to tie to your Verizon account
for GSM, as long as the phone is unlocked, just slip the SIM card into in and the phone should work
one reason why i like GSM better: you don't have to do much to get a replacement phone
i want to unlock my phone, because i live in indonesia, that indonesia dont have tmobile
dacihappymaker said:
i want to unlock my phone, because i live in indonesia, that indonesia dont have tmobile
Click to expand...
Click to collapse
Why not just buy one there? I have an unbranded Asian version from Malaysia that was Sim unlocked already and it didnt have the T-Mobile bloatware on it
been looking for a good and cheap unnlocking website for a while but no success so far:|
It's as simple as calling t-mobile and telling them you need to unlock it. Tell them that you're going overseas and need to have it unlocked to use on other carriers. I normally say that we're going on vacation and are going to use a pre-paid sim overseas. Then they send me an email after a couple of days with the unlock instructions + unlock code. I've done this 3 times with no problems.
Paging Dr B said:
It's as simple as calling t-mobile and telling them you need to unlock it. Tell them that you're going overseas and need to have it unlocked to use on other carriers. I normally say that we're going on vacation and are going to use a pre-paid sim overseas. Then they send me an email after a couple of days with the unlock instructions + unlock code. I've done this 3 times with no problems.
Click to expand...
Click to collapse
+1
This is correct. We will provide an unlock code to you free of charge with no questions asked. Just ask to be transferred to our Sim Unlock dept. and they will be more than happy to assist you.
oooo, i see isee, there is no a software to unlock this phone?
if this phone is already s-off, it will be unlocked ?
T-Mobile will only unlock the phone for you once they can verify that you are a T-Mobile customer, or you paid full price for the phone at one of their T-mobile branded stores and can fax them a copy of the receipt. I just went through all of this with them on Monday. If you cannot do either of those 2 things, they will not help you.
The only way to get it unlocked if you are not a T-mobile customer is an unlock service. I used a guy on ebay that unlocked 2 of them for me and sent me the code within 5 mins. He charged $24.95 per phone.
http://www.youtube.com/watch?v=DDpSn0xvA2Y
guys come and see, it this works ?
dacihappymaker said:
http://www.youtube.com/watch?v=DDpSn0xvA2Y
guys come and see, it this works ?
Click to expand...
Click to collapse
Why dont you just buy one of the unlocked Asian versions? I dont get it.. I have the unbranded Malaysian version that I'm using on TMO USA and it came already unlocked
the price is expensive
how much you bought your htc sensation ?
dacihappymaker said:
the price is expensive
how much you bought your htc sensation ?
Click to expand...
Click to collapse
I got mine in a trade so I didnt pay out of pocket for it. Not sure what they retail for in NYC, more than a T-mobile one that's for sure since unlocked phones are usually a higher price
TMO rep told me they can't unlock the phone yet, I'll try again in couple weeks or so.
After spending a couple hours on the phone with T-Mobile trying to work out my data plan in the wee morning hours last week, I received the unlocking code for my Sensation accidentally. After going through all the hell to keep my old rate for my data plan, and finally succeeding, they asked "Will there be anything else Sir". I said "Yes, one more thing. Can I get the SIM Subsidy Unlock Code for my HD2? And being so tired and half awake, I might have given the wrong IMEI number, because the next day I received the unlock code for my Sensation and not my HD2.
I called back the next day and told a tech supervisor that they had sent the unlock code for the wrong phone. The women on the phone apologized and said they would send it without the 24hr wait, and I should receive it within 2hrs. But when receiving the Email from T-Mobile a couple of hours later, this was the response:
Thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, we are unable to process your request at this time. This subscriber has received an unlock code within the last 90 days. Per T-Mobile Policy only one unlock code will be provided per active subscriber every 90 days. Please submit a new request 90 days after the last unlock code was provided.
No big deal. I at least got the Sensation unlock code and just paid $20 online for the HD2 code.
gave tmobile a call. they seem to not want to give out unlock codes. they told me that i had to either pay for the price of the phone, the full price, or i need to use the phone 40 days. also got an email like this -
Thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, this subscriber is not eligible to receive the unlock code at this time. In order to be eligible, the subscriber must complete 40 days of active service. Please submit a new request 40 days after this subscriber was activated.
Paging Dr B said:
It's as simple as calling t-mobile and telling them you need to unlock it. Tell them that you're going overseas and need to have it unlocked to use on other carriers. I normally say that we're going on vacation and are going to use a pre-paid sim overseas. Then they send me an email after a couple of days with the unlock instructions + unlock code. I've done this 3 times with no problems.
Click to expand...
Click to collapse
However keep in mind that if you're in a different country the SIM network unlock code will not work, it would only work if you're still within T-Mobile's network coverage.
ngmt said:
However keep in mind that if you're in a different country the SIM network unlock code will not work, it would only work if you're still within T-Mobile's network coverage.
Click to expand...
Click to collapse
Huh? That is what the unlock is for, to use your phone with a different countries network when there is no tmobile network. I do this when I go on vacation.
Sent from my HTC Sensation 4G using XDA App
hi, im currently on at&t, im planning to get the sensation 4g from tmobile and then unlock it to use it on my at&t sim, i wanted to make sure that 3g/4g will work on at&t on the sensation 4g after unlocking it...coz i read somewhere online that 3g wouldnt work on at&t in US....plzz bear with me as i am new here and don't have much idea about these things.....
saty47 said:
hi, im currently on at&t, im planning to get the sensation 4g from tmobile and then unlock it to use it on my at&t sim, i wanted to make sure that 3g/4g will work on at&t on the sensation 4g after unlocking it...coz i read somewhere online that 3g wouldnt work on at&t in US....plzz bear with me as i am new here and don't have much idea about these things.....
Click to expand...
Click to collapse
You will not get 3G/4G on AT&T with the T-Mobile HTC Sensation 4G.
Elvis_Freshly said:
+1
This is correct. We will provide an unlock code to you free of charge with no questions asked. Just ask to be transferred to our Sim Unlock dept. and they will be more than happy to assist you.
Click to expand...
Click to collapse
That is correct but I just called t-mobile to ask for unlocking my HTC Sense 4G yesterday and today I received an email from the Unlock Dept saying that they could not process my request for unlock right now because I had requested to unlock once within the past 90 days...bla bla bla...and please call us back 90 days after the last day you requested. I don't understand why t-mobile policy prohibit unlock requests within 90 days like that. I doesn't make sense at all. I would suggest to unlock your phone, or in my case the HTC Sense 4G, @ other unlock websites for $6.49 with REALLY NO QUESTIONS ASKED.
saty47 said:
hi, im currently on at&t, im planning to get the sensation 4g from tmobile and then unlock it to use it on my at&t sim, i wanted to make sure that 3g/4g will work on at&t on the sensation 4g after unlocking it...coz i read somewhere online that 3g wouldnt work on at&t in US....plzz bear with me as i am new here and don't have much idea about these things.....
Click to expand...
Click to collapse
The t-mobile version, as well as the Asian & European version, won't work with AT&T 3G. The Canadian Bell version works with AT&T 3G, but it cost CAD550 before tax without contract to buy one from them. So be prepared to pay at least $600 to get one.
Is there any reason that you want to stick with AT&T (e.g. no t-mobile reception in your area or on a family plan)? I paid AT&T about $200 to break my contract, which still has another year before it ends. Sign up a new contract with t-mobile and get the Sensation for $150. So in the end I paid $350 for the phone, still a much better deal than paying $600+ for the Canadian version.
Very easy process. I bought a phone off contract. Called tmobile, they let me unlock it instantly. Simple process, give them the imei and Sim card number (tmobile), and have an activated Sim from the service you want to use.
Turn phone off, replace Sim with working Sim, turn phone on. Profit.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2
So in other words, keep calling back until they quit with the "your device isn't eligible" nonsense.
They didn't tell me that once. They did tell me I could use this phone abroad, on their network. They were very accommodating with me. Bought the phone on Monday, called yesterday, but didn't have phone with me. Called back today and it took 20mins.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2
When you buy the V10 form TMO, did they ask you to join any plan?
I got V10 at $630 and on a pay as you go plan.
and they need me to add another $100 to that account and wait for 14 days to unlock.
didn't these apply to you?
I had to get a prepaid plan, which was $40 I believe. Also, I believe they did the unlock as a courtesy since I already am a customer, and have been for several years.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2
fghxu said:
When you buy the V10 form TMO, did they ask you to join any plan?
I got V10 at $630 and on a pay as you go plan.
and they need me to add another $100 to that account and wait for 14 days to unlock.
didn't these apply to you?
Click to expand...
Click to collapse
yes, same story, I need find a way to unlock the phone. but the TMO put a "device unlock app" on this phone. making it really hard to unlock.
youtube showes ATT version of this phone can be unlocked online pretty easily.
regret bought from TMO
Warrior1975 said:
I had to get a prepaid plan, which was $40 I believe. Also, I believe they did the unlock as a courtesy since I already am a customer, and have been for several years.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2
Click to expand...
Click to collapse
You've been a customer for several years. Those of us that are with other carriers are the people that are having a problem. I would hope if your a established customer they wouldn't give you a hard time about it.
Sent from my LG-H901 using XDA Free mobile app
2 weeks to wait isn't that bad though. You have the prepaid service. They told me originally I had to wait 2 weeks as well due to the buyers remorse deal.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2
I was able to get them to unlock it without all of that. Just got it permanently unlocked. No $100 refill. No 14 days. It's only been 2 days since I bought it and I'm already unlocked.
I simply kept asking over and over, said please, asked them to make an exception, explained to them that I know it is not true that the $100 is a requirement because I have had T-Mobile unlock a phone for me without all that in the past. Then I finally asked him to elevate this to his supervisor. That's when the magic happened.
If you aren't getting anywhere, try that. If the rep is being super stubborn, just call back. You'll get someone different.
The key here is to be super nice, polite, sincere, and to use the magical key words: "please make an exception."
I'm telling you. Works every time.
Hi Guys
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
But I just got the LG V10 unlocked from T Mobile!!!!!! You guys can do the same too!
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
I bought this phone with pre-paid plan. called two days ago, the TMO representative said me three rules to unlock a prepaid phone are:
1) you use the phone with a TMO phone number:
2) passed the 14 days since you first make a call (passed the 14 days return period)
3) add another $100 to your prepaid account.
This is not same thing that I was told before I bought the phone!! Before I bought the phone, I actually called the TMO unlock department to make sure they can unlock the phone for me if I pay the full device only price.
Alright, Here are the steps to unlock the phone today:
1) call the T mobile pre-paid department. tell them I bought the phone for a few days and found out the t-mobile signal is extreme bad at work and also not good at home (this is true to me!). So I want to cancel the pre-paid plan. The TMO representative says if you don't use the phone for 180 days. the account will automatically expired and cancelled.
2) then I said I want to get the $10 on my account refunded because it is tmo's signal issue. I also told them I am more concerned on the device that paid in full can't work with other carriers.
3) the TMO representative asked: if they can unlock the device, will I still concerned about the credit in my prepaid account? I said if you can unlock the phone, I don't care about the $10 in my account.
4) TMO rep then asked my email account and send in the instructions to unlock the phone. followed the email. the phone is instantly unlocked.
The whole process took only about 15~20 minutes. very easy.
tips: try to call in the evenings, their offshore representative is more easy to talk with
hope this helps you guys!
I believe same strategy can be apply to you guys with post-paid plans.
Cheers!
Call tmobile and ask them, it's simple really. Just get a prepaid sim, activate it and put $100 on account. They say wait 7 days, but you can usually call and unlock within instant to 3 days. You can do this with any phone.
clockcycle said:
Call tmobile and ask them, it's simple really. Just get a prepaid sim, activate it and put $100 on account. They say wait 7 days, but you can usually call and unlock within instant to 3 days. You can do this with any phone.
Click to expand...
Click to collapse
best and simply way
It still requires you to become a T-Mo customer and pay 100$ in advance though. It's hardly a great method unless you're already on T-Mo or find a way to get back that 100$ credit.
I've tried the "human" factor; called 2 shops and talked with 2 chat operators on support with no success; they haven't granted me any exception even though my cause was legit.
BTW, what would happen in this scenario:
I buy the phone. Put "someones" T-Mo sim-card and that person calls the support right away. Would they unlock the phone assuming that person is on T-Mo for 1+ year?
tersagun said:
It still requires you to become a T-Mo customer and pay 100$ in advance though. It's hardly a great method unless you're already on T-Mo or find a way to get back that 100$ credit.
I've tried the "human" factor; called 2 shops and talked with 2 chat operators on support with no success; they haven't granted me any exception even though my cause was legit.
BTW, what would happen in this scenario:
I buy the phone. Put "someones" T-Mo sim-card and that person calls the support right away. Would they unlock the phone assuming that person is on T-Mo for 1+ year?
Click to expand...
Click to collapse
Yes that will work if the person has not unlocked over 2 phones in the previous year. The sim card must be in the phone for at least 2-3 days to register the phone on the person's T-Mobile account. For more details check out the official T-Mobile unlock policy.
https://support.t-mobile.com/docs/DOC-1588
This looks like a loophole in the t-mobile unlock policy. Has anyone tried that? If the device is associated with a canceled account, the account balance must be zero, including all pending charges
Sent from my SM-N900T using Tapatalk
Crazy to see this whole unlock thing again. It first started out with the galaxy s6 when they introduced that unlocking app. Went through hell with tmobile to get my s6 edge unlocked to work with cricket (AT&T). You cannot unlock any phone anymore without the app and getting around the whole 40 days thing was highly annoying. After I got my phone unlocked, all worked nice and dandy until my phone decided not to make or take calls on lte.. While on lte all incoming calls will not come through and outgoing will not go out. Had to force the phone to stay on hspa for get and receive calls. Sucked. Sold thag phone and just got the international version downside of international version (at least for Samsung) is that the radio isn't optimized so I always have very low bars of lte and often jump to hspa... Most times I have 1 bar of lte. Unless I'm really close to a tower where the signal goes go 3 or 4 bars.
Sent from my SM-G928F using Tapatalk
So I finally got some clarity as to why I can't unlock yet. I have to wait the 14 day demise period?!
I have been struggling to get this phone. Since I'm in Canada I have to either buy from Swappa or ebay and none of the sellers are willing to pick up the phone and ask tmo to unlock it for me which is ridiculous. Is anyone aware of any 3rd party sites that can unlock this device? One's like cellunlocker say they cannot do it due to the tmo unlock app or whatever it is. If anyone knows of a site to make it happen that would save me a lot of headaches and I could just buy one already!
markbencze said:
I have been struggling to get this phone. Since I'm in Canada I have to either buy from Swappa or ebay and none of the sellers are willing to pick up the phone and ask tmo to unlock it for me which is ridiculous. Is anyone aware of any 3rd party sites that can unlock this device? One's like cellunlocker say they cannot do it due to the tmo unlock app or whatever it is. If anyone knows of a site to make it happen that would save me a lot of headaches and I could just buy one already!
Click to expand...
Click to collapse
No there is no current vendor or method to unloc other than tmobile directly..
3 months ago there was, all 3rd party vendors with remote access to tmobile activations were able to inject imei and have them made eligible for unlock via the device unlock app.
That loophole has since been closed. It now requires direct contact with tmobile and must meet the requirements.
I just bought walmart tmobile $30 kit activated. Bought $100 refill off ebay for $53. Called for 3 days until my phone showed up on the network. They unlocked after having supervisor authorize exemption.
You can close / cancel the account, after they refund you with a master card with remaining funds. Ymmv
clockcycle said:
No there is no current vendor or method to unloc other than tmobile directly..
Click to expand...
Click to collapse
Yes there is. It just costs a lot. https://www.unlockbase.com/phone-unlocking-service/tmobile-device-unlock-app-official-unlock/
Interesting. So does this mean that the phone is technically "unlocked". This is going to play out a little differently with me because I purposely ordered a T-Mobile version for use on AT&T because of my experience with the Note 4. Now I am a bit worried because I wonder what routine the phone uses and if it locks the bootloader if I put an ATT sim in it first. I guess that is the risk you run when you want to step up to the plate first. I think I will wait before I stick a sim in the phone as I would hate for me to be locked out of it by ATT. Not sure if I am going to root this one or not, wavering on keeping it stock and will for a while until the brains get there hands on it and I get more information on the downsides.
http://www.gsmarena.com/galaxy_s7_a...cks_to_the_first_inserted_sim_-news-16902.php
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Along these same lines is the question of whether or not the US S7's/S7E's have hardware support for all bands, cdma and gsm, and its just a software block that will be on them? I've seen posted elsewhere the FCC filings that seem to point to one US model of both phones that work on all carriers but nobody seems to know any specifics.
I'm blown away by the fact that all these major Android and Tech blogs go to these conferences and have Samsung tech people right in front of them and they don't ask these kinds of questions. If each phone was capable of working on all bands in the US, holy crap that's huge, and would mean that maybe at some point we would have a chance at an unlocked US phone that wasn't tied to any carriers. Wishful thinking, I know, with Samsung.
Edit: Found this thread over in the regular S7 section, thought if someone stumbled on this thread in S7E it would be useful to follow. http://forum.xda-developers.com/galaxy-s7/how-to/finally-single-hardware-variant-carriers-t3308040
I've always bought HTC One and before that, I used to own iPhones... I could always buy a factory unlocked HTC online no hassles, so I am new to this and I am SO CONFUSED!
I want to buy an unlocked S7 Edge with a Snapdragon 820 to use in South America. I have a friend that can bring me the phone from USA, but there is no way to buy one.
1) Where can I check the bands used on the AT&T vs T-Mobile one to see which one is better for me?
2) I spoke with T-Mobile rep and he said phone must be tied to a plan for 7 days for them to unlock it (this is paying the full $800 for the phone), is it easy to have my friend make an account with T-Mobile to get the phone and cancel it? Will he have credit score issues or something? (Keep in mind I am paying the full amount not subsidized)
3) How soon (if ever) would a Factory Unlocked with Snapdragon 820 appear in Amazon or Best Buy?
schn1tt3r said:
I've always bought HTC One and before that, I used to own iPhones... I could always buy a factory unlocked HTC online no hassles, so I am new to this and I am SO CONFUSED!
I want to buy an unlocked S7 Edge with a Snapdragon 820 to use in South America. I have a friend that can bring me the phone from USA, but there is no way to buy one.
1) Where can I check the bands used on the AT&T vs T-Mobile one to see which one is better for me?
2) I spoke with T-Mobile rep and he said phone must be tied to a plan for 7 days for them to unlock it (this is paying the full $800 for the phone), is it easy to have my friend make an account with T-Mobile to get the phone and cancel it? Will he have credit score issues or something? (Keep in mind I am paying the full amount not subsidized)
3) How soon (if ever) would a Factory Unlocked with Snapdragon 820 appear in Amazon or Best Buy?
Click to expand...
Click to collapse
https://www.frequencycheck.com/models
schn1tt3r said:
I've always bought HTC One and before that, I used to own iPhones... I could always buy a factory unlocked HTC online no hassles, so I am new to this and I am SO CONFUSED!
I want to buy an unlocked S7 Edge with a Snapdragon 820 to use in South America. I have a friend that can bring me the phone from USA, but there is no way to buy one.
1) Where can I check the bands used on the AT&T vs T-Mobile one to see which one is better for me?
2) I spoke with T-Mobile rep and he said phone must be tied to a plan for 7 days for them to unlock it (this is paying the full $800 for the phone), is it easy to have my friend make an account with T-Mobile to get the phone and cancel it? Will he have credit score issues or something? (Keep in mind I am paying the full amount not subsidized)
3) How soon (if ever) would a Factory Unlocked with Snapdragon 820 appear in Amazon or Best Buy?
Click to expand...
Click to collapse
T-mobile requires a device to be active for 40 days according to their terms of service. before they will give unlock code. The thread mentioned above compares the two carriers. The problem is that we don't know how ATT is going to modify the phone before sale IF they do at all. In the past ATT has been notorious for locking the bootloader which makes rooting difficult. T-Mobile usually doesn't. According to the above mentioned thread what I saw is that the T-M version is missing one or two bands. However, this might not be the case if all phones are created equal as the phone might have a built in routine that occurs upon sim insertion to install carrier specifics which makes me nervous because who knows if it can be undone. I am glad I have 14 days to return as if this is what Sammy has done, essentially barring me from and unlock then the phone is going back. I am not paying 800 dollars for a phone that funnels me to one direction.
jackler1 said:
T-mobile requires a device to be active for 40 days according to their terms of service. before they will give unlock code. The thread mentioned above compares the two carriers. The problem is that we don't know how ATT is going to modify the phone before sale IF they do at all. In the past ATT has been notorious for locking the bootloader which makes rooting difficult. T-Mobile usually doesn't. According to the above mentioned thread what I saw is that the T-M version is missing one or two bands. However, this might not be the case if all phones are created equal as the phone might have a built in routine that occurs upon sim insertion to install carrier specifics which makes me nervous because who knows if it can be undone. I am glad I have 14 days to return as if this is what Sammy has done, essentially barring me from and unlock then the phone is going back. I am not paying 800 dollars for a phone that funnels me to one direction.
Click to expand...
Click to collapse
That is weird, I spoke with online support (T-Mobile) and he said after 7 days if paid in full... but still, problem is I know no one that has a T-Mobile account where I can "link" my phone to have it unlocked. So that is the reason I want to know if it would be a problem to have my friend make a T-Mobile account, pay the phone in full to get it unlocked, and cancel T-Mobile. And yeah, from what I read, your statement about AT&T is the reason I want T-Mobile. I can't live with a phone that doesn't have AdAway. You should see my FireFox browser on my computer with Greasemonkey + adblock plus + anti adblock killer, and NoScript
schn1tt3r said:
That is weird, I spoke with online support (T-Mobile) and he said after 7 days if paid in full... but still, problem is I know no one that has a T-Mobile account where I can "link" my phone to have it unlocked. So that is the reason I want to know if it would be a problem to have my friend make a T-Mobile account, pay the phone in full to get it unlocked, and cancel T-Mobile. And yeah, from what I read, your statement about AT&T is the reason I want T-Mobile. I can't live with a phone that doesn't have AdAway. You should see my FireFox browser on my computer with Greasemonkey + adblock plus + anti adblock killer, and NoScript
Click to expand...
Click to collapse
He should read the policies better
https://support.t-mobile.com/docs/DOC-1588
Unlock eligibility for monthly phones, tablets, and mobile internet devices
The device must have been active on the T-Mobile network for at least 40 days on the requesting line.
If the device is financed using T-Mobile’s Equipment Installment Plan (EIP)or if it's leased through JUMP! On Demand™, all payments must be satisfied and the device must be paid in full.
If the device is on an account that is under a service contract term, at least 18 consecutive monthly payments must have been made or the account has migrated to Simple Choice no contract rate plan.
If the device is associated with a canceled account, the account balance must be zero, including all pending charges
Unlock eligibility for Pay in Advance (Prepaid) phones, tablets, and mobile internet devices
The device has been active on the T-Mobile network for more than 1 year on the requesting line.
If the device has been active for less than 1 year on the requesting line, the Pay in Advance account associated with the device must have had more than $25 in refills for basic phones or $100 in refills for smartphones or tablet since device first use date. $100 in total refills is required for each device that is requested to be unlocked.
schn1tt3r said:
That is weird, I spoke with online support (T-Mobile) and he said after 7 days if paid in full... but still, problem is I know no one that has a T-Mobile account where I can "link" my phone to have it unlocked. So that is the reason I want to know if it would be a problem to have my friend make a T-Mobile account, pay the phone in full to get it unlocked, and cancel T-Mobile. And yeah, from what I read, your statement about AT&T is the reason I want T-Mobile. I can't live with a phone that doesn't have AdAway. You should see my FireFox browser on my computer with Greasemonkey + adblock plus + anti adblock killer, and NoScript
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Just spend another 10 dollars to get an unlock code from an app from the playstore. Screw waiting for T-Mobile.
I wonder if it's possible to just flash the appropriate carrier firmware then just activate with sim card.
The reason i ask is I am on verizon and sprint has a buy one get the second 50% off. I have friend on sprint and is pre ordering the s7 edge but asked if I wanted the second line for verizon, I had to turn her down, but that was before I knew about carrier sim lock. Am i completely thinking the wrong way?
anrichardson said:
I wonder if it's possible to just flash the appropriate carrier firmware then just activate with sim card.
The reason i ask is I am on verizon and sprint has a buy one get the second 50% off. I have friend on sprint and is pre ordering the s7 edge but asked if I wanted the second line for verizon, I had to turn her down, but that was before I knew about carrier sim lock. Am i completely thinking the wrong way?
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Click to collapse
AFAIK you can set it up but once the sim is inserted it will flash carrier firmware and you will have to set up again. You cannot choose which carrier firmware without the appropriate sim card.
anrichardson said:
I wonder if it's possible to just flash the appropriate carrier firmware then just activate with sim card.
The reason i ask is I am on verizon and sprint has a buy one get the second 50% off. I have friend on sprint and is pre ordering the s7 edge but asked if I wanted the second line for verizon, I had to turn her down, but that was before I knew about carrier sim lock. Am i completely thinking the wrong way?
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Click to collapse
On the S6, you could use odin to flash METRO PCS stock tar - it is the same exact firmware as TMOBILE but it didn't include the "UNLOCK AP". TMobile Unlock app made it impossible to unlock the device with an unclock code that you might have purchased from an online service.
So once you flashed the Metro PCS stock rom in Odin, you could buy and use an Unlock Code to unlock the device.
schn1tt3r said:
I've always bought HTC One and before that, I used to own iPhones... I could always buy a factory unlocked HTC online no hassles, so I am new to this and I am SO CONFUSED!
I want to buy an unlocked S7 Edge with a Snapdragon 820 to use in South America. I have a friend that can bring me the phone from USA, but there is no way to buy one.
1) Where can I check the bands used on the AT&T vs T-Mobile one to see which one is better for me?
2) I spoke with T-Mobile rep and he said phone must be tied to a plan for 7 days for them to unlock it (this is paying the full $800 for the phone), is it easy to have my friend make an account with T-Mobile to get the phone and cancel it? Will he have credit score issues or something? (Keep in mind I am paying the full amount not subsidized)
3) How soon (if ever) would a Factory Unlocked with Snapdragon 820 appear in Amazon or Best Buy?
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Click to collapse
CuBz90 said:
AFAIK you can set it up but once the sim is inserted it will flash carrier firmware and you will have to set up again. You cannot choose which carrier firmware without the appropriate sim card.
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Click to collapse
This is it isn't it.? The million dollar question? Does it matter who you buy the phone from? With T-M they have eliminated contracts. You don't owe them a dime if the phone is paid in full, they just require that if they are going to provide you with an unlock code you have to be with them for 40 days. Now, for me, that is 50 for the first month plus taxes etc and a pro-rated 50 for the second. So approximated 85 dollars all in give or take. On day 40 I call and they give me the code to unlock and then I cancel not costing me much more than a lot of unlock services and i get something for it as does T-M . Now, if I stick my ATT sim in FIRST then it becomes ATT carrier locked. I may then have to call ATT who could say that because the phone was not purchased through them they have no obligation to unlock the phone. Catch 22.
This may not be looking good for me as a consumer as it seems to be a loophole for the carriers. This is why. The carriers can say they are under no obligation to unlock a phone for you if you haven't done business with them. For me that is tricky because my phone service is provided to me by work and so I have no rights to claim I have service technically.
This is how it adds up for me:
1. The firmware on the phone at purchase is generic. It only becomes specific when it recognizes a carrier via sim and downloads or loads a routine already on the phone which installs a carrier group and then deletes everything else. ATT may have a say on what the contents of the routine may be and it may lock you out. You then become beholden to the first place of service, not the place of purchase. This is bad because I can tell you that if there is no warning that this will happen T-M might be getting a phone back that says ATT on it.
2. We can get a preimage first and essentially odin that image onto the phone resetting it back to factory before branding. In essence and unlocked phone from the jump. This would be awesome for us tinkerers, not so much for the everyman.
3. The phone is unlocked from the jump. Put whatever sim you want in it and it works. Not likely.
4. We I am over thinking this thing and things will be as they always have, T-M gets there phone loaded with the firmware they want with the safeguards as they see them in place at sim insertion. I have to wait my 40 days and then I get the unlock code and use it with whomever. This seems most likely. There may be other scenarios that I didn't consider.
I guess it's a wait and see proposition but as I have sold my Note 4 and am using a Skyrocket right now I will have to hold myself back from inserting a sim in that bad boy until we see what shakes out. This sounds like it could be the greatest or the worst or the same thing as ever.
The carriers could say that they are like DTV (Direct TV) if you want service it's a two year contract. DTV doesn't care if you have your own equipment or not. The service is tied to registering the card. They give you a new card to go into your equipment, it marries when you call to activate and you are locked in for two years. There is no discount for paying for your own equipment. I could see the carriers going in that direction because they can change their terms and get out from under the FCC says situation. When you activate a sim you agree to a 2 year contract. The phone is unlocked take it where you want but you owe us for two years or an ETF. Most people lock themselves in regardless but not good for me.
My credit card just charged this morning BTW the phone is on it's way I would presume.
Very insightful post. I also sold my HTC one and have a Sony M4 for the moment. I wanted to take advantage of the free VR headset, but since I need the oh one to work in South America, I can't do anything.
Why not just purchase from US Cellular? The S6 and Note 5 came unlocked from them. http://www.uscellular.com/site/legal/mobile-wireless-device-unlocking.html
While I hope the article that said the S7 would; be automatically locked to the carrier for the Sim card you insert first - I am having a little trouble believing that - not saying it isn't true - and frankly for me, that is the perect situaiton - but it doesn't make sense.
If this were true, a user who purchased a phone with month to month payments - could conceivably insert a sim from a different carrier and use it without having paid in full for the device. Carriers typically won't unlock the phone if you still owe them money - there may be exceptions, but I haven't heard of any.
Just seems odd to me - but then I guess stranger things have happened....
It'd be nice if someone found a way to setup the phone without having carrier bloat installed before inserting the sim.
mocsab said:
While I hope the article that said the S7 would; be automatically locked to the carrier for the Sim card you insert first - I am having a little trouble believing that - not saying it isn't true - and frankly for me, that is the perect situaiton - but it doesn't make sense.
If this were true, a user who purchased a phone with month to month payments - could conceivably insert a sim from a different carrier and use it without having paid in full for the device. Carriers typically won't unlock the phone if you still owe them money - there may be exceptions, but I haven't heard of any.
Just seems odd to me - but then I guess stranger things have happened....
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There is another twist. I called T-M yesterday because my bank stopped payment because of the amount. I approved it but T-M cancelled the order. Just as well because I decided I wanted to switch to black instead of silver. That pushed me back a bit but they said I would still get the Netflix and VR set. and a phone by the 11th and overnight. I asked the agent about this issue and she had no clue. She did however say that because I had purchased the phone outright I could call in on day one and get the unlock code. I will believe if when I see it.
HOWEVER this is the twist which I never thought of. The phone is going to arrive with a SIM IN IT and ALREADY ACTIVATED. So I will have no choice. The only way to not have this happen is to purchase the phone on launch day and not let them put a sim in it. So all of us with pre-orders are going to receive carrier locked phones. Bare that in mind when you pre-order. Fortunately I have 14 days and can walk the phone back in if bad news comes.
noamaniac said:
Why not just purchase from US Cellular? The S6 and Note 5 came unlocked from them. http://www.uscellular.com/site/legal/mobile-wireless-device-unlocking.html
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Click to collapse
US Cellular doesn't offer service in my area for one and two, there is no mention on their website as to the status of the phone being locked or not. The price is right but no year of netflix only VR set. May be an option for some people.
jackler1 said:
There is another twist. I called T-M yesterday because my bank stopped payment because of the amount. I approved it but T-M cancelled the order. Just as well because I decided I wanted to switch to black instead of silver. That pushed me back a bit but they said I would still get the Netflix and VR set. and a phone by the 11th and overnight. I asked the agent about this issue and she had no clue. She did however say that because I had purchased the phone outright I could call in on day one and get the unlock code. I will believe if when I see it.
HOWEVER this is the twist which I never thought of. The phone is going to arrive with a SIM IN IT and ALREADY ACTIVATED. So I will have no choice. The only way to not have this happen is to purchase the phone on launch day and not let them put a sim in it. So all of us with pre-orders are going to receive carrier locked phones. Bare that in mind when you pre-order. Fortunately I have 14 days and can walk the phone back in if bad news comes.
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Click to collapse
When I have done Pre-orders in the past with TMobile - the SIM was not installed. Now, maybe they will install it this time - but that seems unlikely to me. That means they would have to open thousands of phones - work the sim card away from the business card holder it comes in and and insert in the phone. I don't think that is likely - but like I said, it could happen. Maybe because it does lock to the carrier of the first Sim card inserted, they will take the extra effort to insert sim cards in every pre-order.
But think about it a bit - anytime you buy a phone from a TMOBILE STORE - they have to manually insert the sim card while you wait - and like I said, all previous pre-orders I had to manually install the sim.
---------- Post added at 10:14 AM ---------- Previous post was at 10:04 AM ----------
jackler1 said:
My credit card just charged this morning BTW the phone is on it's way I would presume.
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I also noticed today that I have pending charges on the card I purchased the S7 on - my best reccollection in the past for every pre-order I have done before is that I didn't see charges show up on my card until shipping was imminent. I don't know for sure that this is the case this time, but it has me hopeful for an early shipping date for pre-orders....Fingers Crossed!!! :laugh:
EDIT -
Shipping Label Created today by UPS 2-28-2016
Checked My UPS and discovered that a UPS Shipping Label has been created. (my credit card shows a charge today for the purchase price of my phone) looks like Shipping for my New S7 is Imminent!
---------- Post added at 10:56 AM ---------- Previous post was at 10:14 AM ----------
jackler1 said:
There is another twist. I called T-M yesterday because my bank stopped payment because of the amount. I approved it but T-M cancelled the order. Just as well because I decided I wanted to switch to black instead of silver. That pushed me back a bit but they said I would still get the Netflix and VR set. and a phone by the 11th and overnight. I asked the agent about this issue and she had no clue. She did however say that because I had purchased the phone outright I could call in on day one and get the unlock code. I will believe if when I see it.
HOWEVER this is the twist which I never thought of. The phone is going to arrive with a SIM IN IT and ALREADY ACTIVATED. So I will have no choice. The only way to not have this happen is to purchase the phone on launch day and not let them put a sim in it. So all of us with pre-orders are going to receive carrier locked phones. Bare that in mind when you pre-order. Fortunately I have 14 days and can walk the phone back in if bad news comes.
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Click to collapse
TMobile has very clear policies about unlocking devices - If you have been a customer for more than a year, you can get it unlocked immediately, if you own the phone (paid outright)
If you have been a customer for less than a year, you have to wait 40 days
if you have a Pre-Pay account, you can unlock immediately as long as their is a minimum pre-paid balance of $100 on your account. (but, you can't pre-order an S7 for a Pre-Paid account. They won't sell it to you. You would have to start a different account and then move the phone to the prepaid account by switching sims.)
Hi;
I currently have Cricket for cell phone service. Yes, I know I do not need it unlocked ATT model to run on Cricket. I paid $935 last Friday, did not activate the ATT sim card that came with the phone but, rather insert my Cricket card and working like a champ. I went to ATT unlock device website but it does not recognize the imei of the phone either as an ATT customer or non ATT customer and thus unable to complete request to unlock it.
Reason I want it unlocked is because I jump based on best price offer for prepaid service available whether it is TMobile, MetroPCS or Cricket.
I called ATT customer service service and after explaining the above matter, they set up a case and said it would be unlocked by today Monday. Sunday I get a email that the feature is now available for my imei on my Apple ipad pro 9.7???? That email made no sense as it is a phone and not an ipad. I called 2x yesterday and they held their ground that I must have it on their gophone or ATT post paid plan for 6 months. I said I am not interested in ATT plans as Cricket is a better bang for their bucks.
Any suggestions how to approach ATT in a different manner to unlock it. I am thinking of just taking it back to BB and ordering the unlock version even thought they are slower on updates. My last option would be to just pay in ebay to get it unlocked.
Any any help will be appreciated,
Ian B
Mr Ian B said:
Hi;
I currently have Cricket for cell phone service. Yes, I know I do not need it unlocked ATT model to run on Cricket. I paid $935 last Friday, did not activate the ATT sim card that came with the phone but, rather insert my Cricket card and working like a champ. I went to ATT unlock device website but it does not recognize the imei of the phone either as an ATT customer or non ATT customer and thus unable to complete request to unlock it.
Reason I want it unlocked is because I jump based on best price offer for prepaid service available whether it is TMobile, MetroPCS or Cricket.
I called ATT customer service service and after explaining the above matter, they set up a case and said it would be unlocked by today Monday. Sunday I get a email that the feature is now available for my imei on my Apple ipad pro 9.7???? That email made no sense as it is a phone and not an ipad. I called 2x yesterday and they held their ground that I must have it on their gophone or ATT post paid plan for 6 months. I said I am not interested in ATT plans as Cricket is a better bang for their bucks.
Any suggestions how to approach ATT in a different manner to unlock it. I am thinking of just taking it back to BB and ordering the unlock version even thought they are slower on updates. My last option would be to just pay in ebay to get it unlocked.
Any any help will be appreciated,
Ian B
Click to expand...
Click to collapse
Maybe you should just suck it up and pay a service to unlock your phone, I would be scared to return and new one will have issues (red tint) ECT, after seeing the update speed for g935u I will never buy that unlocked us model, why dont you get the g955f ? Battery life and speed looks to be supreme
this makes no sense.
if you on cricket, what's the hurry to unlock it?
att phones work on cricket, no need to unlock
netnerd said:
this makes no sense.
if you on cricket, what's the hurry to unlock it?
att phones work on cricket, no need to unlock
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Click to collapse
Thanks for your input but, I guess you did not read my reason why I want it unlocked now and not at their terms.
No worries, phone is being returned today.
Ian B
Mr Ian B said:
Thanks for your input but, I guess you did not read my reason why I want it unlocked now and not at their terms.
No worries, phone is being returned today.
Ian B
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Get the Verizon version, Verizon has an agreement with the FCC requiring their phones to be unlocked out of the box.
Also S8 Plus at Best Buy $820 outright.
Regards
Its not your problem i also got from att and it look like they didnt update there imei database so wait and try after some time to unlock your device
Rapazzo said:
Get the Verizon version, Verizon has an agreement with the FCC requiring their phones to be unlocked out of the box.
Also S8 Plus at Best Buy $820 outright.
Regards
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Click to collapse
Dont see $820.00 on the site for ATT.
Ian B
Mr Ian B said:
Hi;
I currently have Cricket for cell phone service. Yes, I know I do not need it unlocked ATT model to run on Cricket. I paid $935 last Friday, did not activate the ATT sim card that came with the phone but, rather insert my Cricket card and working like a champ. I went to ATT unlock device website but it does not recognize the imei of the phone either as an ATT customer or non ATT customer and thus unable to complete request to unlock it.
Reason I want it unlocked is because I jump based on best price offer for prepaid service available whether it is TMobile, MetroPCS or Cricket.
I called ATT customer service service and after explaining the above matter, they set up a case and said it would be unlocked by today Monday. Sunday I get a email that the feature is now available for my imei on my Apple ipad pro 9.7???? That email made no sense as it is a phone and not an ipad. I called 2x yesterday and they held their ground that I must have it on their gophone or ATT post paid plan for 6 months. I said I am not interested in ATT plans as Cricket is a better bang for their bucks.
Any suggestions how to approach ATT in a different manner to unlock it. I am thinking of just taking it back to BB and ordering the unlock version even thought they are slower on updates. My last option would be to just pay in ebay to get it unlocked.
Any any help will be appreciated,
Ian B
Click to expand...
Click to collapse
You have to activate the service on AT&T and then unlock it. The IMEI is not updated until you activate it. even if you bought it outright. You have to activate it on the plan AT&T gave you and then unlock it. After that you can cancel the AT&T plan and go to where you wish.
I have a AT&T store. If you need more assistants let me know.
If you wanted to pay full retail you should've just ordered from the Samsung website. They give you the unlock code from there. Or visit CellUnlocker and pay $24.99 for a unlock code. it takes two-three days to receive it.
YoungAceAtlanta said:
You have to activate the service on AT&T and then unlock it. The IMEI is not updated until you activate it. even if you bought it outright. You have to activate it on the plan AT&T gave you and then unlock it. After that you can cancel the AT&T plan and go to where you wish.
I have a AT&T store. If you need more assistants let me know.
If you wanted to pay full retail you should've just ordered from the Samsung website. They give you the unlock code from there. Or visit CellUnlocker and pay $24.99 for a unlock code. it takes two-three days to receive it.
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Click to collapse
Thx for info but phone returned. I was in middle of cricket cycle and was not gonna start attending plan just so I can get unlocked.
Ian B
YoungAceAtlanta said:
You have to activate the service on AT&T and then unlock it. The IMEI is not updated until you activate it. even if you bought it outright. You have to activate it on the plan AT&T gave you and then unlock it. After that you can cancel the AT&T plan and go to where you wish.
I have a AT&T store. If you need more assistants let me know.
If you wanted to pay full retail you should've just ordered from the Samsung website. They give you the unlock code from there. Or visit CellUnlocker and pay $24.99 for a unlock code. it takes two-three days to receive it.
Click to expand...
Click to collapse
Do samsung.com send unlock code automatically or is it something I have to request to their customer service?
I just bought AT&T S8+ from Samsung.com. It will be great if I get the unlock code from Samsung once it is shipped out.
If I'm understanding what you said correctly, AT&T's database does not have IMEI of unactivated phone registered. Am I right?
Do you know if inserting an active SIM card from a AT&T customer will activate the phone with AT&T and update IMEI in their database? Opening an AT&T account just to get it unlocked seems too much.
lambition said:
Do samsung.com send unlock code automatically or is it something I have to request to their customer service?
I just bought AT&T S8+ from Samsung.com. It will be great if I get the unlock code from Samsung once it is shipped out.
If I'm understanding what you said correctly, AT&T's database does not have IMEI of unactivated phone registered. Am I right?
Do you know if inserting an active SIM card from a AT&T customer will activate the phone with AT&T and update IMEI in their database? Opening an AT&T account just to get it unlocked seems too much.
Click to expand...
Click to collapse
I am in the same situation as you and would like to know the answer to this too. Thank you
Same issue here, I paid full retail for Verizon version first but had a ton of issues with the phone switching to 3g for calls and missing calls on it. I exchanged for AT&T version but cannot get the unlock code. I have tried the online portal, called AT&T and Samsung with no luck. I pretty much stick with cricket so I'm not in a hurry to unlock, it's more the point that I paid $945 for my phone and want the code for resale purposes or if I decide to switch carriers.
Look at this on eBay http://www.ebay.com/itm/252902295417
Sent from my SM-G955U using Tapatalk
---------- Post added at 06:14 PM ---------- Previous post was at 06:13 PM ----------
It worked for me. Activate it on att network first gophone sim and make a 5 minute call
Sent from my SM-G955U using Tapatalk
Had the same issue with mine. Bought it from Samsung and I'm a ATT Prepaid Customer. ATT unlock device portal didn't work. So i went to ATT Community forums, and sent a Private message to @ ATTMobilityCare there. Mention my details, IMEI and the issue. They got in touch with me and my unlock request is processed immediately and got the code.
Something happened to me but if you contact AT&T tech service they were expedit the case and email you an unlock code it take about three days. That's what I did, but I couldn't wait on AT&T because I had to travel that week so I paid fastgsm to unlock my phone and it was only $20 it took 24 hours. Fastgsm and AT&T were the exact on lock code.
lambition said:
Do samsung.com send unlock code automatically or is it something I have to request to their customer service?
I just bought AT&T S8+ from Samsung.com. It will be great if I get the unlock code from Samsung once it is shipped out.
If I'm understanding what you said correctly, AT&T's database does not have IMEI of unactivated phone registered. Am I right?
Do you know if inserting an active SIM card from a AT&T customer will activate the phone with AT&T and update IMEI in their database? Opening an AT&T account just to get it unlocked seems too much.
Click to expand...
Click to collapse
Yep just got declined using the unlock portal... opened an account on the forums and contacted the attmobcare you stated. Hopefully they can assist me too.
eaglerazor123 said:
Had the same issue with mine. Bought it from Samsung and I'm a ATT Prepaid Customer. ATT unlock device portal didn't work. So i went to ATT Community forums, and sent a Private message to @ ATTMobilityCare there. Mention my details, IMEI and the issue. They got in touch with me and my unlock request is processed immediately and got the code.
Click to expand...
Click to collapse
mkalbarc said:
Yep just got declined using the unlock portal... opened an account on the forums and contacted the attmobcare you stated. Hopefully they can assist me too.
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Click to collapse
They declined my request again using the forums. They said it was because I didn't buy it directly from AT&T they couldn't do it. Said I have to contact Samsung to get it unlocked. Why is this such a pain in the @ss...
Annnnnd Samsung told me it's AT&T s job to give the unlock code... wth. Is unlocking phones like something new? I actually thought I read somewhere it is like law now to unlock phones... smh... bought phone outright from Sammy, now using it with AT&T and have been a customer with them for like 12 years. I'm stumped...
So I had the same issue as the last 2 posters. I bought my ATT version direct from Samsung. Right after I got it on the 20th, I applied via the ATT portal for an unlock. I got rejected at that time. A couple days ago, I called support and I was told to call Samsung by ATT. Of course calling Samsung results in them telling you to call ATT. So I called yesterday, talked to tech support again, and this time they re-did the request for the unlock. I assume he used the same portal, because I got the standard email saying I need to hit reply to the email within 24hrs, or the case would be closed. Today I got the unlock code. Not sure if it was because I needed tech to submit the request, or the phone needed time to show up in the database.
Bottom line, Samsung cannot unlock the phone, only ATT can.
mkalbarc said:
Yep just got declined using the unlock portal... opened an account on the forums and contacted the attmobcare you stated. Hopefully they can assist me too.
Click to expand...
Click to collapse
EvoKnvl said:
So I had the same issue as the last 2 posters. I bought my ATT version direct from Samsung. Right after I got it on the 20th, I applied via the ATT portal for an unlock. I got rejected at that time. A couple days ago, I called support and I was told to call Samsung by ATT. Of course calling Samsung results in them telling you to call ATT. So I called yesterday, talked to tech support again, and this time they re-did the request for the unlock. I assume he used the same portal, because I got the standard email saying I need to hit reply to the email within 24hrs, or the case would be closed. Today I got the unlock code. Not sure if it was because I needed tech to submit the request, or the phone needed time to show up in the database.
Bottom line, Samsung cannot unlock the phone, only ATT can.
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Click to collapse
Wow soo I finally got my unlock code as well. I had to call the AT&T tech support, they had no idea why my portal request was denied and supplied the unlock code to me over the phone. So if anyone out there is in a similar situation just save yourself the hassle and call AT&T support.