HTC Sense Companion stopped properly measuring daily steps - HTC U12+ Questions & Answers

I had it working until two days ago and I liked it, worked fine even after upgrading to Pie - but now it keeps showing some complete nonsense, like 150 steps a day (I live in NYC, that wouldn't even get me to the end of my block, to the subway. hah.)
Any tip how to get this working properly again?

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The Touch Pro death thread - what are your experiences

I love my Touch Pro - really I do, its got all the features I want currently (except a digital compass would be good with some AR software, but that's not important roght now).
However, having got my first TP back in February I am about to send my handset back yet again as it has died again.
The first handset had a serious problem with battery drain and switching itself on (ie screen on) when not in use - I posted here about this at the time (clicky).
The o2 UK repair centre (Anovo) first of all said they'd fixed the fault, but after two weeks the phone was doing the same again - I did confirm this was not a software issue by running it ofr two weeks without any of my usuall applications on it.
So it went back again and was returned 'No Fault Found'.
At this point I demended a replacement handset. The replacement I received (a refurbished unit) had a speaker fault - crackling whenever the speaker activated, ie before a call connected and during.
That one went back as well and I ended up with an SE X1 for a while. OK but not a Touch Pro (and wouldn't run my legitimately purchased Tom Tom Nav 5 s/w). This was because o2 UK said they had no more stock of the Touch Pro and wouldn't be getting any more (why? too many problems with it?)
Eventually I got a call from o2 after numerous letters of complaint saying that they were going to exchange the SE X1 for a brand new boxed Touch Pro.
I have had this brand new replacement since August now.
About a month ago it died on me again. It just wouldn't switch on. Disconnecting and reconnecting the battery resulted in the flash on the back flashing, the handset vibrating (as though it was starting up) but nothing else.
Connecting the charger resulted in the flash on the back flashing bright about every second.
A hard reset would not work at this stage.
After a couple of days I heard the 'battery low' sound from the drawer that it was stashed in. SO tried a hard reset again - nothing. Tried a hard reset again with the charger plugged in and it reset and cam back to life.
... for two weeks...
then it died again.
This time is very similar to last with theflash falshing thing, except that if I try a hard reset it seems to go through the motions but without the screen coming on (ie the vibration. The beeping sound. Click the volume down and it pings again as though its starting the reset, then about a minute later the vibration again as though its restarting after the reset). But the screen doesn't come on at all. And the lights don't light up on the front buttons or the keypad.
Unfortunately I didn't have myMobiler installed on the handset so I couldn't try connecting to it from my PC (myMobiler did try installing but as I couldn't click the 'OK' button it didn't complete).
So. Are my four deaths of the TP unique or has anyone else had similar problems with this handset?
-FM
Not I.
I have had my Touch Pro (AT&T's HTC Fuze) since December 2008 and I have not had a single real problem with it. I say "real" because I have had times when I couldn't get a GPS lock and of course the phone is slow sometimes, but that's what I've come to expect from HTC.
Anonymitee said:
I have had my Touch Pro (AT&T's HTC Fuze) since December 2008 and I have not had a single real problem with it. I say "real" because I have had times when I couldn't get a GPS lock and of course the phone is slow sometimes, but that's what I've come to expect from HTC.
Click to expand...
Click to collapse
you need the 1.14.25.35 radio. and a different rom. maybe atts 5.11 rom if you want to still keep it stock. 1.14.25.35 is atts radio too so that stock and wont void your warranty as well.
Fuze Died Today, I Think
I've used this fuze since December of 2008 and have been quite pleased with the performance. (considering that it IS Windows) My signature radio works quite well in the mid west North America and travels well through different data protocols. Like H to Edge to GPRS and back to 3G again.
Today I flashed a new rom via usb and now it won't pass the splash screen. That flash appeared normal in all respects. Tried several hard resets (to the bootloader screen) and have tried to re-flash a different rom via micro sd card.
I've begun to think that this may be a hardware failure and would appreciate any advise for troubleshooting. Keep in mind that device will NOT connect via usb.
my screen went white a couple days ago. it would end up showing the windows logo for a while then a white screen. i hard reset a few times but nothing worked so i reloaded atts 5.11 rom and now it just stays at the "initial setup of the touchflo interface may take serveral minutes please wait" screen and wont get passed. i saw another thread about the white screen months back but i cant find it again. im just gonna wait till they have tilt2s and claim it under warranty. im gonna miss having flash, i use it to light up everything, but im sure a larger screen will make up for it.
Well I now have a bit more info on this since the phone cam eback from 'repair'on Saturday.
All they had done at the repair centre was to 'reload software' (their words, not mine). ie I guess they flashed the ROM again.
It worked for a day, though I guessed that was more coincidence than anything - after all, when this handset first did this a few weeks before it suddenly started working again a few days later.
Luckily in that time I'd remembere to install MyMobiler this time, and so when the screen died I connected to my laptop and fired up a remote view of the phone.
The screen itself was dead, but everything else seemed to be working on the phone - except that while the screen was dead I had an error displayed on screen. The error was "MicropERROR" as attached here.
So I Googled the error message, and what a shock a nice long thread on XDA-dev about it. Seems it s a fairly common problem with the Diamond, Touch Pro and Touch HD. Joy!
So the phone is now back with 'o2' again for another 'repair' this time with the attcahed screenshot enclosed. I have been warned again, though, that the Serra is out of stock and if they can't repir it I may have to select a substitute. As far as I am concerned there is no substitute - there is no other phone at the mo with the Touch Pro's features (hardware keyboard, VGA/WVGA screen, A-GPS, g-sensor, WinMo, runs TomTom Nav5).
I fear the worst again, and fear I'm back where I was in July with an impossible choice to make thanks to o2 UK discontinuing the Serra / Touch Pro after a few months of supplying it.
-FM
well i got my TP back in March.09 and last month i have to replace the mother board and the back speaker other than that all is good so far
but i was so frustrated with HTC support centre (which is the main one in Taiwan ) real unpleasant experience as you all may know
Cheers!
Time to send mine back
Just had an issue with my last one, it was only 5 months old and the screen started looking like it had a vertical hold issue. Just got my refurbished one in Wednesday and now it is doing the same thing after playing games on it for 5 minutes. The speaker phone is crackling too for some reason and when charging it at night it's like the screen will not fully black out. I am wondering if I even want to try another one of HTCs products or not. Nice phones but to many headaches it seems.

Virtuous v0.8.1 (Vision) Troubleshoot! Help please! :)

Hello everyone, I successfully managed to Perma-Root my T-Mobile G2 as of this morning.
When I first installed this ROM (Virtuous v0.8.1) I really had high hopes for it, however when I first installed the room via clockwork reboot, I just clicked for a backup of my Stock OS - no clearing of data or cache files.
Upon the completion of the ROM my phone promptly rebooted. The whole process of rebooting took alone 5 minutes (at least) and I started to get weary seeing has how my phone stayed on the home HTC Screen (Boot-up Screen) for quite a while. And just before I was thinking of pulling the battery because it seemed as if my phone froze, it launched. However in doing so, everything appeared extremely laggy.
Everything was force-closing, constantly, even after I said to force close the program. It made it absolutely daunting, and I wondered what the hell did I do my phone! It was extremely irritating to navigate back to ROM Manager and hopefully be able to restore my phone back to normal. Eventually I ended up rebooting my phone to it's original status, and decided perhaps it was just all the previous apps and data on my phone causing all the aforementioned complications.
However I felt as if I should try again with Vision (Or what I believe to be the Desire Z Rom for my G2) and decided to clear all data on my phone when prompted - as well backing up my data for a second time.
In doing so, the restart process went smoothly as before. Then came the reboot/loading of my phone, and the screen didn't appear nearly as long. So there was a sigh* of relief there for me. My phone loaded and every thing appeared to working just fine and dandy - albeit with the expense of virtually all my phone data (Besides data that was obviously kept on my SD Card). Thus I was getting quite content with Sense and I actually kept it. Since I was extremely tired as I installed Sense/Rooted my phone very early in the morning (and since it's winter break for me, my sleep schedule has seemingly reversed) I decided to go and sleep.
Waking back up now, I decide to test some things, and ensure everything was going well. I sent a couple texts out, browsed the web, watched YouTube, and everything appeared to check out as running the way it should - except text messaging.
I was completely baffled as to why no one was replying my texts - I thought well maybe since it's New Years Eve people must be busy etc. No Harm done there right?
So I decided to pass it off, only to realize that hours later I receive several responses from the people that I've texted/new text massages from other friends. Yet they're hours behind!!!!!
Anybody know what's up with that? It's basically impossible for me to hold a conversation via text message on my phone now as messages are greatly delayed. I never had this problem with my Phone using the Stock OS of my G2, yet as soon as I install Sense this problem arises (and apparently it's Android 2.2.1) I could have sworn my G2 originally was 2.2.2? I'm sorry I'm just barely starting to get in the whole process ROMs/Rooting my phone, and getting more interested in Android.
Is there a specific Desire Z allocated ROM Designed for the G2? If so can someone please point me towards it? The description for the Virtuous Rom read to me that it was a Desire Z Port - so I thought I was downloading the correct thing.
However I'm sure if I'm having this problem, other people might have come across this problem? I mean it's no biggy for me to reflash back to Stock, and pretend everything is the same way it was - but I'm really taking a liking to Sense, and I want to see if there are at least alternatives - or perhaps I just installed the wrong ROM.
Thank you for your time!

Amazing GPS performance

Went on a 180 mile trip today through SoCal and I was stunned at how good my GPS is now working. I'd done some tests locally, but never far enough of a drive to consider the results of any significance. Today, I headed east from the San Fernando Valley, through Pasadena, out to San Bernardino, then north through the Pacheco Pass into Hesperia in the high desert. From city to boonies and from about 350 feet elevation to over 3,500. My Cappy got a lock within seconds while sitting in my driveway and never once dropped lock the whole way there and back. Watching the screen the position marker remained steady on the road and did not wander at all. GPS is important to me and I finally have the performance I was getting on my Tilt 2. Yes, I had to go to a custom ROM to get it (Andromeda 1.2), but it runs so well on so many levels that I'm OK with that. Screw stock Froyo (which I tried along with Cog 4.x and GPS was mediocre at best on both).
I drove about 175 miles today using it, and never lost a lock also... I was using my girlfriends phone with stock 2.2. Was accurate to 10 meters whole trip... Had never had anything close to that before upgrade
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
Mine is horable.. just don't know What rom to go to
Sent from my SAMSUNG-SGH-I897 using XDA App
Mine works good on any rom as long as I don't put the phone in my lap. Seems that the antenna gets a weak signal if placed back down and gets the dreaded large blue circle and looses accuracy. If I hold the phone up though it is balls on accurate.
Sent from my SAMSUNG-SGH-I897 using XDA App
Stock, I could lose GPS by just flipping the visor down. Today, I had the phone in my car mount, I put it on the seat at one point, put it to my head to answer a call...didn't lose lock once. All while playing MP3s via BT through the radio.
Im on stock 2.1 and my GPS has always worked fine in my car. I have trouble getting a lock indoors. I went on a 7 hour drive Thursday and didn't lose a lock once.
I wonder if some peoples GPS's are just junk and its the luck of the draw.
Mr_Ditters said:
I wonder if some peoples GPS's are just junk and its the luck of the draw.
Click to expand...
Click to collapse
That may be for some, but I've had stock Froyo and Cog 4.1 on this same phone and neither had the GPS work as well as it does on Andromeda.
Miami_Son said:
put it to my head to answer a call
Click to expand...
Click to collapse
Not the best habit in California, pretty steep fines for that.
Gerle said:
Not the best habit in California, pretty steep fines for that.
Click to expand...
Click to collapse
I was offroad at the time.
Mine works pretty well most of the time.. seems to have a slight 'drifing' issue when stopped tho.. say at a stop light.. kinda strange..
hate to poop on the whiner party, but stock 2.1 and now stock 2.2 have worked as expected. totally. this is a gnarly phone.
FireFly is by far the best results I have ever had with GPS...locks super quick and stays!
It seems a lot of the Captivates' GPS, like mine, worked great when the new phone was used for the first 2 to 3 weeks, then it would degrade. Load a new rom on the phone and again it would work fine for 2 to 3 weeks then deteriorate again. I'm always interested in knowing how long the current rom has been installed and how much the GPS has been utilized. The fact that it worked good when new, makes me think the hardware is not the problem. I'm no programmer but I always wondered if the deterioration was the result of some "file" that grew in size as the GPS was utilized. And, as the "file" grew, time/power requirements increased causing the GPS to deteriorate. How could it ever work correctly if it is a hardware issue?
retnuh
hbgregg said:
hate to poop on the whiner party, but stock 2.1 and now stock 2.2 have worked as expected. totally. this is a gnarly phone.
Click to expand...
Click to collapse
Oh, well, then I guess your singular experience negates that of the many other users whose GPS has been total crap. It must be all their fault and not the device.
At one point I had 3 Captivates in my possession and all had stock Eclair, Froyo, Cog 4.x and Andromeda on them at various times. This was typical of their GPS performance (the phone with Andromeda is on the left).
I've had fairly good gps performance but I'm not picky. However, in the last couple days it won't get a lock no matter what..just flashes. I'm not that picky, but I don't like that it doesn't even get a lock
My first captivate, bought in September, was exchanged at Best Buy on day 30. The GPS on stock eclair never was very stable from day 1, slow to lock, very unreliable on the move much of the time, although not always.
My second captivate had very good GPS on stock eclair. Not perfect, but fast lock and rarely wandered, for three months. Then one day, out of the blue, it turned into my first captivate. I factory reset it. No joy. I exchanged it at ATT warranty center, told them the GPS wasn't working.
The third captivate GPS on stock eclair was an order of magnitude better than the second one ever was. Locks instantly, indoors or out, always good to 5 meters no matter the conditions, it's just unreal. Still is with Froyo.
So, I can say I have had wildly varying experiences with the same software. That tells me there is hardware variance. I haven't tried software fixes, ever, so I can at least be a reference point from that perspective.
Bob
retnuh said:
It seems a lot of the Captivates' GPS, like mine, worked great when the new phone was used for the first 2 to 3 weeks, then it would degrade. Load a new rom on the phone and again it would work fine for 2 to 3 weeks then deteriorate again. I'm always interested in knowing how long the current rom has been installed and how much the GPS has been utilized. The fact that it worked good when new, makes me think the hardware is not the problem. I'm no programmer but I always wondered if the deterioration was the result of some "file" that grew in size as the GPS was utilized. And, as the "file" grew, time/power requirements increased causing the GPS to deteriorate. How could it ever work correctly if it is a hardware issue?
retnuh
Click to expand...
Click to collapse
I haven't noticed that before, but I've had the current ROM (Paragon) for a couple weeks, and now I can't get a lock - worked great at the start, after a master clear. Maybe the old Samsung GPS reset app would work here.
What you have proposed is something we should all keep in the back of our minds...
My 1008 build had mediocre (at best) GPS. The I sent it in for repair and when I got it back (and installed Andromeda) the GPS worked so well I was beside myself with joy. The GPS remained fabulous for almost 2 month then, while running Cog 4.1 with Adam's GPS fix (and still working great--I got 10 sats while sitting on my toilet!), nirvana ended. I'm lucky to get 4 sats and locking is painfully slow.
It's been this way for about a week. I'm going to complain to Samsung and see if I can send it back for repair again.
Soccer_Dad said:
I haven't noticed that before, but I've had the current ROM (Paragon) for a couple weeks, and now I can't get a lock - worked great at the start, after a master clear. Maybe the old Samsung GPS reset app would work here.
What you have proposed is something we should all keep in the back of our minds...
Click to expand...
Click to collapse
Isn't paragon a kernel?
I'm not as lucky as you with Andromeda 1.2. I live in the SF bay area and can barely get a lock. Any suggestions?

android on HT-01a

Just over a week ago I saw three used Docomo HTC HT-01a phones (Raphael 100) for sale in a used electronics shop for 2000 yen. That's about $20. I've been successful in getting Linux and Android to run on all sorts of things so I thought I would see what I could do with one.
Luckily for me there was already a rom in development.
The first thing I had to do was flash the bootloader. That was pretty easy using the ActiveSync software. Then I downloaded the Windows Mobile 6.1 English Rom from HTC. I tried out a few other custom roms but really the one from HTC was the best I just needed English instead of Japanese.
The new Rom was able to connect to Docomo and everything set up nicely.
Then I came back to XDA to get Android roms.
I tried 2.1 first and it didn't work so well. If the phone fell asleep it would not wake back up. If I tried to make a call the call would only last for about 30 seconds until the phone would quit on me. On top of that I would actually have to take the battery out to reboot the phone. Also, if I plugged in the charger the phone would be fine, but if I unplugged the charger it would crash.
Then I tried the FRX06 and it was much better but not that much. The phone could do some things and I could actually make a call. I set up Skype and Sipdroid to turn the phone into a wifi house phone for my son and things seemed ok. But it required care, a lot of care. I basically had to look after the phone. If I didn't use App Killer and do something with the phone about every 20 minutes then it would crash.
A couple of days ago I put in the FRX07 and this is a huge improvement. The phone can now basically last all day and won't crash. It still needs to be plugged in frequently but I guess thems the breaks. Skype and Sipdroid both work well but they seem to work best if only one is running at the same time. Also the official Skype from the market is broken so I went to Freewarelovers to get the old skype and it works fine. Don't use anything after 1.0.0.84. All the 2.0's are broken.
Anyway, FRX07 really seems to be a winner. I went one whole day using only this as my main phone and it gave me no problems besides wanting lots of energy. I didn't have to reboot or fall back to WM 6.1 for anything. I did have to be patient when looking up a few things on the internet or using the new app but it was still faster then WM would have been. I did find that it functioned better if I turned off animations and streamlined the homescreen.
Now I just wish that I could replace WM completely with Android or at least install android onto the internal memory and have the full use of the SD card. I seems like there is enough memory for that but I may be wrong.
Also, it looks like the screen turns off when I hit the power button, but I think the OS still thinks its on. It still gets hot and uses more power than it should. I don't know exactly what's going on there. I'm more of a hardware guy than a software guy so I noticed. It isn't a big deal but that might be where the battery is going.
Anyway, thanks to the new rom I now have a $20 wifi phone for my house and a second phone in case my Xperia X10 ever dies on me.
Thanks a bunch to the developers.
Have you tried Gingerbread alpha yet? The panel collapse code is still being worked on; the system just turn the display to "0" instead of "off". Will require a devs expertise to get this working. At any rate, there is more in the TP android threads and it seems arrrghhh is quite the tester and occasional team player from time to time. Can't blame him for being upset at the noobs as well as me sometimes. There are still some issues for our device that are still being worked out and others that are being looked over. Glad you got around to checking FRX07 out and that it works for you. Some haven't had that luxury yet and others are still lost in the abyss. Give it a once over if you'd like to get a preview of gingerbread on your device! It would be recommended to make a backup of your microSD IF you have a good configuration.
Thanks. I'll check out the 2.3 when I get a chance. So far the most use the phone gets is when my son watches Thomas the Tank Engine videos or plays a Thomas game. He's almost four but has already figured out how to do that!

Blutooth and Wifi issues-No matter the FW

almost 2 years ago,my wife and i purchased two Samsung i727 Galaxy s2 skyrockets...
They've been by far the best phones we have ever had.Especially paying 45/mo for Straight Talk..Its been amazing...
About a week ago,i noticed that my Bluetooth and WiFi had really bad problems ever since
With the Bluetooth,if i have in my pocket and walk,it will loose connection while walking because its shaking...Ive tried same Bluetooth device on wife's phone and no issue..i clean installed back to Jellybean,then clean installed ICS again and it fixed nothing..i did it the *proper way,erasing system and caches 3x etc etc tried a few different Os's nothing fixed it....
The WiFi issue is strange too...the range is super short...For the last few years,i get a great wifi signal all the way out to the end of my acre yard while mowing...
Now? I have to be in the same room as the router...
Ive tested these both,on multiple installs,different batteries changed apns,i changed every variable...
been working on it for 4 hours now..
The only thing i think it could be (that's fixable) is somehow i butt dialed a secret code that changed something...
Other than that,the clean installs from Odin should have fixed any software issue..
I have a pretty bad feeling..
Is it finally time to put my favorite toy to rest and upgrade? I definitely cant afford it right now but its needed too,for my business....
any ideas?
im wondering if i just dropped it one too many times-though its in awesome shape still..no scratches,nothing,,,

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