Hi Folks
I am having trouble trying desperately to help one of my customers (we do their PC Support) recover from a disaster they have really brought upon themselves. They have some 70 Samsung J3 phones which they give to their field reps and, until about a month ago they had the Google FRP installed on every phone and a lovely Google account. They decided (somewhat arbitrarily) to cancel the Google account and did so. This has resulted in a real issue each time someone does something like forget their passwords, etc. as it brings up the Google FRP which insists they login to the (now extinct) Google account to continue.
So... they have started sending these phones to me. I am getting them in various stages of "stuffed" but mostly after factory reset and the Google FRP coming up which renders the phone useless because the Google account is now invalid.
I need help from someone who understands these things. How do I completely bypass the FRP and do whatever it takes to get each phone back to standard? This way I can return the phone to the user without forcing the company to have to replace 70+ phones - an expensive exercise.
Any help gratefully appreciated.
Chris
Which android version are these devices running?
Also I find it odd that the same Google account was used on all 70 devices. How did that even work without causing issues!?
ashyx said:
Which android version are these devices running?
Also I find it odd that the same Google account was used on all 70 devices. How did that even work without causing issues!?
Click to expand...
Click to collapse
Hi there - no - it's not the same account. There are 70 users. The company had an account with Google with the multiple users and was managed from a Google console. Because the Google account was closed and deleted, the phones are all still trying to access the Google account via the FRP and of course because the account was closed, each phone is not allowing the user to get past the Google sign in.
Cheers
Chris
kenwardc said:
Hi there - no - it's not the same account. There are 70 users. The company had an account with Google with the multiple users and was managed from a Google console. Because the Google account was closed and deleted, the phones are all still trying to access the Google account via the FRP and of course because the account was closed, each phone is not allowing the user to get past the Google sign in.
Cheers
Chris
Click to expand...
Click to collapse
Which android version are they running?
ashyx said:
Which android version are they running?
Click to expand...
Click to collapse
Mostly 7 or 8 as far as I know.
kenwardc said:
Mostly 7 or 8 as far as I know.
Click to expand...
Click to collapse
Can you be bit more specific on the firmware build? You can find this info in recovery mode.
ashyx said:
Can you be bit more specific on the firmware build? You can find this info in recovery mode.
Click to expand...
Click to collapse
I'm actually having the exact same problem. I get the point of this google lock on factory reset, but it's just bricked a new-ish J3 that was supposed to be sent to a user after the previous staff member left.
Now i have a shiny paperweight. (Half tempted to side load Lineage on it to see if that works) but i'm trying to track down the official ROM
In my case it's a Samsung Galaxy J3 - J3Y17lte / J3 SM-J330FN
tytiger said:
I'm actually having the exact same problem. I get the point of this google lock on factory reset, but it's just bricked a new-ish J3 that was supposed to be sent to a user after the previous staff member left.
Now i have a shiny paperweight. (Half tempted to side load Lineage on it to see if that works) but i'm trying to track down the official ROM
In my case it's a Samsung Galaxy J3 - J3Y17lte / J3 SM-J330FN
Click to expand...
Click to collapse
Can't help without specifics.
As mentioned above more info such as firmware build is required. So screenshots of download mode and recovery mode if possible.
Nothing unofficial can be flashed until FRP is removed.
Related
Hi ... I'm a n00b when it comes to phone hacks but not technology so please don't dumb your answers down on account of me.
We bought two Tmobile Samsung Avants a cpl days ago (one to use and one as a spare) because the price was right and I'm leaving a WM device for Android. HOWEVER I don't like the idea that Google, who has no personal or business relationship with me, has access to all my personal information just because I'm using a phone they've branded. So I'm looking for an Android ROM that doesn't have Google tentacles in it.
I've been researching this since we got the phones but I'm not clear on what ROMS are avail for my phone ... it doesn't look like cyanogenmod has one (although they have one for my gf's old Exhibit T599!! ) - is there a repository, website or thread I haven't found that has a list of what's out there? am I stuck rooting the phone and MANUALLY removing everything? The phones have Kitkat installed.
I saw a youtube vid where they've ported Lollipop to the Avant - would that come de-Googled?
Do Android ROMs from Android come without a Google footprint? Some users have posted that Android as an independent company is not necessarily Google and their OS is NOT a Google product so my thoughts are you can have one without the other.
Any help / info is appreciated. thanks!
master-richie said:
Hi ... I'm a n00b when it comes to phone hacks but not technology so please don't dumb your answers down on account of me.
We bought two Tmobile Samsung Avants a cpl days ago (one to use and one as a spare) because the price was right and I'm leaving a WM device for Android. HOWEVER I don't like the idea that Google, who has no personal or business relationship with me, has access to all my personal information just because I'm using a phone they've branded. So I'm looking for an Android ROM that doesn't have Google tentacles in it.
I've been researching this since we got the phones but I'm not clear on what ROMS are avail for my phone ... it doesn't look like cyanogenmod has one (although they have one for my gf's old Exhibit T599!! ) - is there a repository, website or thread I haven't found that has a list of what's out there? am I stuck rooting the phone and MANUALLY removing everything? The phones have Kitkat installed.
I saw a youtube vid where they've ported Lollipop to the Avant - would that come de-Googled?
Do Android ROMs from Android come without a Google footprint? Some users have posted that Android as an independent company is not necessarily Google and their OS is NOT a Google product so my thoughts are you can have one without the other.
Any help / info is appreciated. thanks!
Click to expand...
Click to collapse
There is a project that doesnt have google stuff but you lose alot. Like no app store and things like that. Also Android is a google project. Like WP is by microsoft.
No there is no site like you are looking for.
Android is not a company but an OS like IOS, Windows, Linux and such.
The issue is mainly that if your device is not widely used then there may not be anything available for it. You also need to find out if the bootloader is locked or not and if kernel source is available for the device.
Google doesnt brand phones persay. The android operating system is theirs.
master-richie said:
Hi ... I'm a n00b when it comes to phone hacks but not technology so please don't dumb your answers down on account of me.
We bought two Tmobile Samsung Avants a cpl days ago (one to use and one as a spare) because the price was right and I'm leaving a WM device for Android. HOWEVER I don't like the idea that Google, who has no personal or business relationship with me, has access to all my personal information just because I'm using a phone they've branded. So I'm looking for an Android ROM that doesn't have Google tentacles in it.
I've been researching this since we got the phones but I'm not clear on what ROMS are avail for my phone ... it doesn't look like cyanogenmod has one (although they have one for my gf's old Exhibit T599!! ) - is there a repository, website or thread I haven't found that has a list of what's out there? am I stuck rooting the phone and MANUALLY removing everything? The phones have Kitkat installed.
I saw a youtube vid where they've ported Lollipop to the Avant - would that come de-Googled?
Do Android ROMs from Android come without a Google footprint? Some users have posted that Android as an independent company is not necessarily Google and their OS is NOT a Google product so my thoughts are you can have one without the other.
Any help / info is appreciated. thanks!
Click to expand...
Click to collapse
Google has not shown itself to be a malicious company. Is it a little creepy that they know everything about you? Yes. Will it make your user experience better? Probably. When you flash a custom ROM it removes all of the Google apps but the Google apps are really useful. Play Store, Maps, Gmail (can store all your contacts so if you get a new phone you can just import them), etc. are all very useful in my opinion. I don't personally need Google Music for example so I deleted that. All of my music comes through Spotify and Bandcamp downloads. But I can't imagine my phone without the Play Store and Gmail. It would make the experience very annoying. Cyanogen Inc. is looking into pushing their ROMs on to retail Android phones so the phone would come with Cyanogenmod and have their own equivalent to GApps. But, that won't happen for a while. The best bet to get Google out of your hair is to root it and delete the apps you don't need, or use SlimRom.
Edit: Make sure your phone is the same model as the ones that SlimRom is created for.
dictatorkara said:
Google has not shown itself to be a malicious company. Is it a little creepy that they know everything about you? Yes. Will it make your user experience better? Probably. When you flash a custom ROM it removes all of the Google apps but the Google apps are really useful. Play Store, Maps, Gmail (can store all your contacts so if you get a new phone you can just import them), etc. are all very useful in my opinion. I don't personally need Google Music for example so I deleted that. All of my music comes through Spotify and Bandcamp downloads. But I can't imagine my phone without the Play Store and Gmail. It would make the experience very annoying. Cyanogen Inc. is looking into pushing their ROMs on to retail Android phones so the phone would come with Cyanogenmod and have their own equivalent to GApps. But, that won't happen for a while. The best bet to get Google out of your hair is to root it and delete the apps you don't need, or use SlimRom.
Click to expand...
Click to collapse
This is not true. Even without gapps there are still many google base system files that are built into the system. There is only one Google-less project that is being worked on but they do have issues as the OS is not built to run without them. Even Slim Rom still use alot of googles stuff.
zelendel said:
This is not true. Even without gapps there are still many google base system files that are built into the system. There is only one Google-less project that is being worked on but they do have issues as the OS is not built to run without them. Even Slim Rom still use alot of googles stuff.
Click to expand...
Click to collapse
I didn't say you can completely de-Google an Android device. But, you can make it appear to be de-Googled, although the system files you mentioned will still be there. But you can completely opt out of Gmail and the like.
dictatorkara said:
I didn't say you can completely de-Google an Android device. But, you can make it appear to be de-Googled, although the system files you mentioned will still be there. But you can completely opt out of Gmail and the like.
Click to expand...
Click to collapse
I used to have an IT company not too long ago and I run a bunch of commercial grade servers in my house - My needs aren't the same as the typical phone user with respect to data redundancy, cloud computing, etc - I have that capability already. I pretty much use my phone to snap photos, internet browsing, texting, making calls and sometimes use the gps when driving. What I don't need is a copy of all my activity, contacts, calls, texts and browsing history stored on google servers to be sold or given to entities that I a. wouldn't consent to b. have no clue it's happening.
I don't really care if there is a Google footprint left in the phone, I just want to remove Google's ability to mine my personal data from my phone which also includes registering my device via a google+ account.
With respect to playstore, isn't Aptoid a suitable alternative?
What is SlimROM? where can I get more info on it? I saw the post you had linked to originally which prompted me to post my OP because I couldn't find any other info on it
master-richie said:
I used to have an IT company not too long ago and I run a bunch of commercial grade servers in my house - My needs aren't the same as the typical phone user with respect to data redundancy, cloud computing, etc - I have that capability already. I pretty much use my phone to snap photos, internet browsing, texting, making calls and sometimes use the gps when driving. What I don't need is a copy of all my activity, contacts, calls, texts and browsing history stored on google servers to be sold or given to entities that I a. wouldn't consent to b. have no clue it's happening.
I don't really care if there is a Google footprint left in the phone, I just want to remove Google's ability to mine my personal data from my phone which also includes registering my device via a google+ account.
With respect to playstore, isn't Aptoid a suitable alternative?
Click to expand...
Click to collapse
No Dont use that. They are all warez and are known for including data miners, Keyloggers and screen recorders.
Ill be honest. You picked the wrong OS for that then. GPS itself uses google software to connect to the satalites.
This is your best option
http://forum.xda-developers.com/showthread.php?t=1715375
Hello. Since updated to Google Play Services 7.xxx I just realized this.
As screenshot attached, my device shows up as 2 devices. How to remove device at the bottom?
Had already dig in on Google Dashboard, delete here and there, no luck.
Thanks for the help.
Do u have multiple users on this device enabled?
Sent from my Nexus 5 using Tapatalk
No. Even guest mode.
Now it getting worse. My OCD senses are tingling...
Here's mine. Not sure what the hell is going on with play services.
AndrasLOHF said:
Here's mine. Not sure what the hell is going on with play services.
Click to expand...
Click to collapse
Are you perform factory reset or flashing a ROM within these range?
b00bs said:
Are you perform factory reset or flashing a ROM within these range?
Click to expand...
Click to collapse
Yes but I've always chosen to continue from a backup in the setup screen. I figured it would keep the data the same. All these duplicates might be why Google Fit hasn't worked for weeks for me.
AndrasLOHF said:
Yes but I've always chosen to continue from a backup in the setup screen. I figured it would keep the data the same. All these duplicates might be why Google Fit hasn't worked for weeks for me.
Click to expand...
Click to collapse
For me 8 March is from upgraded to 5.1 and 12 March is from factory reset. That's it.
It seems that even make additional copies.
From my theory is every factory reset we make new DNS host name for our device. Maybe that's the culprit.
b00bs said:
Hello. Since updated to Google Play Services 7.xxx I just realized this.
As screenshot attached, my device shows up as 2 devices. How to remove device at the bottom?
Had already dig in on Google Dashboard, delete here and there, no luck.
Thanks for the help.
Click to expand...
Click to collapse
I don't think it's a biggie. It happens to me quite often, usually when I flash a new or updated ROM. External services will detect that as a different device when I connect.
My guess would be every time you flash and sign in with google it creates a new android ID. Thus google thinks it's a new device linked to the same account. I have location history turned off so I'm not seeing this behavior. One thing to try is Titanium. It has a feature that allows you to restore android ID from a backup. Menu/manage android ID. Create a new one and see if it adds another device to location history. If it does that's the source of the issue. Then you just have to figure out how to flash the ROM and gapps and restore a previous ID before signing in.
As much as I have been flashing lately and looking at my list it seems that the date the duplicates started was when play services 7.0 released. Otherwise everyone on XDA would have a massive list from clean flashing ROMs. It's almost like the same issue with the set up screen. If you choose set up as new device too much sometimes the servers stop updating your back up.
This is pretty annoying, I have close to 20 entries... I am flashaholic.. .
Will try out the TiBu with update zip and see if it resolves the issues.
Google need to fix this.
Hello,
Did Google fix this issue on nexus device ? Because i'm having it on my Note 3 (SM-N9005)...
Really annoying.
Spyritus said:
Hello,
Did Google fix this issue on nexus device ? Because i'm having it on my Note 3 (SM-N9005)...
Really annoying.
Click to expand...
Click to collapse
Apparently no. Still have >1 month old entries and still not deleted.
nO..........but I really really really wish there was a way to fix this. I really really really wish there was a one button kill all to wipe ALL history of EVERYTHING from the server to start fresh. Currently you can wipe backups, location history, and Google Fit data but there is no way to remove these device entries.
same here but don't know what it's disadvantages to us
deleting all data in /data/data/com.google.android.gms causes this too... I have 4 devices in the list now... the problem is that they are stored in the google account and not on the phone.
Google should allow to delete old entries. Also this messes up things in GMS.
I am trying to contact google for this but it's hard.
Also, deleting that directory seems to fix the problem with google play service eating the battery.
Got the same problem with you guys, and still haven't found the solution yet.
Please update here if there's someone who knows to resolve this issue..
So I wasted a good 5 hours trying to get my phone to connect to the Google Play store. It worked perfectly fine up until I decided to update to Lollipop. Thinking that was the problem I tried a bunch of suggestions online like clearing cache of the app and whatnot. Ended up doing a factory reset to see if it fixed the issue and it did not. No matter what account I tried to log into it would always say it could not connect even though I could use the internet fine on the phone. Ended up trying to log into my main email address on my old phone and found it was doing the same thing. I wake up this morning and my brother tells me he hacked in-app purchases on his phone and can get any in-game item that requires real world money purchases for free. After telling him he's an idiot and could possibly get in trouble with the law and his accounts banned I then realized when he took over my Droid RAZR he has always been using my Google Play account because he is too create his own Google account.
Thus leading me to the conclusion that my Google account has been banned from the play store. I've look all around in my e-mail and can't find any signs of it being banned.
Does anyone here know how I can figure out of this is truly the case? Sorry for the wall of text... and thanks in advance!
Hi
Check this thread for list of known Google Play errors and their solutions.
http://forum.xda-developers.com/showthread.php?t=2733038
If possible ,try rolling back to older firmware version or reflash newer version to fix any possible firmware errors.
ALso ,you can sign up on forums and post in Q/A section and see if it's a issue related to OTA
http://forum.xda-developers.com/lg-g2/help
Have a good day !
Thread Closed !
Hi all, please help me to install google apps in my mate 30pro
https://www.youtube.com/watch?v=7NdvO4FpBsE&t=936s
I've tried this link but am not able to login to google account, and I'm stucking at this video 14:56 and not able to login in google, not even single account
kindly help me
thanks in advance
I followed this and it worked since the first attempt: https://www.youtube.com/watch?v=jPBQrqj6cLU&feature=emb_title
Hello guys... Since September 11, I'm trying to install the Google services in my Mate 30 Pro. I had already the apps installed (since 2019) and I was intented to give this phone to my mom, and, as I bought another phone for me, I reseted my LIO-L29. There's where the nightmare starts. I think I have tried almost (if not all) tutorials, packs of files, procedures, downgrades, and everything that I know, and what I didn't know (what I learned this 3 days).
Resuming, I don't know anymore what to do. The phone was in version 10.0.1.240, downgraded to 10.0.0.157, but no success anyway.
Anyone had tried some procedure in last days, and worked?
All procedures fail in some part, almost all, at add de Google account, when you "froze" in the sign in page and install the Google service framework, the phone should back after that with the Google account logged in, but no success.
Please, if someone can help me, I will VERY GRATEFUL.
Thanks
its dead DONALD TRUMP won
radafus said:
its dead DONALD TRUMP won
Click to expand...
Click to collapse
It s just a battle... I hope Huawei will start sell Phones with Harmony OS and
radafus said:
its dead DONALD TRUMP won
Click to expand...
Click to collapse
Even without GMS its a great device, just have to accept that there is life besides google.
I am lucky that I have GMS on my device since November last year, I have no problems but than again I use very few google dependent apps on the 30pro.
I tried every method posted here and on the internet.. but even though I installed google play store, I was never able to connect to my google account. Right now google has severed the sign-in process.. The only method that worked for me was installing a Virtual Machine in my phone.
here the link if you want to try it. Good luck!
So (as of today and 20/09/20) you can not install google services on mate 30 pro ??
That's bad, I just bought this phone today .....
With Last micro g version, I could again sign in YouTube vanced
Hi,
I purchased a new phone a Motorola Edge S (hardware SKU XT2125-4), unfortunately it is a China ROM phone which means it didn't come with Google play store. This was side loaded and I am able to install apps from google. But I have SO many issues with this and I am hoping someone has something helpful to actually use this phone
1. When I try to use Google setup a nearby device (to transfer everything over to this phone), it simply can't find my new phone (despite having bluetooth and location on for both phones
2. I can't restore contacts from google drive even though I can connect
3. I downloaded the MAGISK app, however the file browser is unable to install as the app is not allowed. The toggle to trust the app can not be changed.
I am at a loss as to how to actually use this phone as essentially it's useless at the moment. Any help would be appreciated.
It is already running Android Version 11
Baseband version M55_HI20_209.334.01.60R NIO_PVT_SUPERSDS_CUST
Kernel Version 4.19.136-perf+
Build Number RRN31.Q1-20-17-6
I can provide any / all other information if needed
If the solution is to root the phone, I'm ok with that too, but see point 3.
I'm in the same situation. Purchased the XT2125 as well. Got the Google stuff working by side loading the play store, services and framework. However, initially, while everything else was working, the contacts wouldn't sync. After a few hours of searching, finally came across an article which said that I also needed to side load an apk called google contacts sync and give it permission. Contacts started syncing after that. Fast forward a couple of days and a system update later, SMS are delivered with really long delays and outbound ones fail. Google maps crashes constantly and navigation just doesn't work. I don't know what to do with this phone now honestly, since I need Google maps navigation on a regular basis. Have tried reinstalling maps, resetting permissions, clearing cache and data but nothing seems to work. And with the SMS delay, I can't sign on our complete transactions on a lot of apps because the SMS usually arrives after such a delay that the code has expired. Feels like such a waste of money this phone even though it's supposed to be great bang for the buck.
I am hopeful that when they release the Moto G100 (same phone actually), that we will be able to flash it with this ROM to make it usable.
Slartibartfast70 said:
Hi,
I purchased a new phone a Motorola Edge S (hardware SKU XT2125-4), unfortunately it is a China ROM phone which means it didn't come with Google play store. This was side loaded and I am able to install apps from google. But I have SO many issues with this and I am hoping someone has something helpful to actually use this phone
1. When I try to use Google setup a nearby device (to transfer everything over to this phone), it simply can't find my new phone (despite having bluetooth and location on for both phones
2. I can't restore contacts from google drive even though I can connect
3. I downloaded the MAGISK app, however the file browser is unable to install as the app is not allowed. The toggle to trust the app can not be changed.
I am at a loss as to how to actually use this phone as essentially it's useless at the moment. Any help would be appreciated.
It is already running Android Version 11
Baseband version M55_HI20_209.334.01.60R NIO_PVT_SUPERSDS_CUST
Kernel Version 4.19.136-perf+
Build Number RRN31.Q1-20-17-6
I can provide any / all other information if needed
If the solution is to root the phone, I'm ok with that too, but see point 3.
Click to expand...
Click to collapse
Wait it's like that with motorola too
I thought it's only like that with xiaomi
Seems like even with motorola it doesn't come with google apps if it's a china rom
Though it was only with xiaomi where if it's a china rom it doesn't come with any google apps guess im wrong
Slartibartfast70 said:
I am hopeful that when they release the Moto G100 (same phone actually), that we will be able to flash it with this ROM to make it usable.
Click to expand...
Click to collapse
Yeah, I think it's being released in a couple of days. Anyway, I did a factory reset and the maps issues sorted out. Had to go through the pain of sideloading google again but the device is being shown as google play certified, but yeah, would be nice to just have the international rom on it.
Were you able to make any headway with your device? I didn't put a sim in mine but the rest of it seems to be working ok, except Youtube Vanced isn't signing in with a google account.