Galaxy S6 32GB system memory issue - Galaxy S6 Q&A, Help & Troubleshooting

Hello all.
I was having some issue with Galaxy S6 (ATT G920A) slowdown so I did a factory reset. I am on Android 6.0.1.
After the factory reset was complete, the phone didn't recognize my samsung account and I was locked out on FRP.
I used Samsung Tool PRO to bypass the FRP and it worked. The tool said I need to do a factory reset to complete it but when I try to press the 'delete all' button in FDR, it does't trigger.
Then when I tried to install any app, it would say it doesn't have enough space. When I checked the storage, I was shocked that out of 32 GB, 31.02 GB is reserved by system memory.
Anyone know how to fix this? No matter how many times I factory reset it using 'Pwr+vol up + home' method, it still takes 31.02 GB. Please check the attachment.

Related

Weird problem. Cannot factory Reset. Phone keeps restoring previously installed apps.

Hi There,
I have been having the Samsung Galaxy Sl for 2 months now and the software kept crashing. I went to privacy and opted for a factory reset. Funny thing is no matter how many times I do a factory reset the phone restarts, and installs all the apps which i personally installed again. This is not a google recovery problem where all data is backed up in google. But the apps just magically reappear even after formatting the internal sd in recovery mode and reflashing it to the latest firmware. I am at a loss. I got a shock that even after reflashing my firmware to the latest 2.3.4 JKPJ5 it still reinstalls apps such as AVG, the BBC News, Cool reader.. And even my old wallpaper again.
Steps I have taken:
1) Formatted internal sd
2) Used recovery mode and wiped partition and cleared cache
3) Did factory reset and even installed a new firmware.
I have done everything. Pls help. My home button is also not working and the all the corrupted data from my old installation also comes back
Even when I restart my phone, any new apps i install vanish and are again replaced by the old apps.
Kishel Raj said:
Hi There,
I have been having the Samsung Galaxy Sl for 2 months now and the software kept crashing. I went to privacy and opted for a factory reset. Funny thing is no matter how many times I do a factory reset the phone restarts, and installs all the apps which i personally installed again. This is not a google recovery problem where all data is backed up in google. But the apps just magically reappear even after formatting the internal sd in recovery mode and reflashing it to the latest firmware. I am at a loss. I got a shock that even after reflashing my firmware to the latest 2.3.4 JKPJ5 it still reinstalls apps such as AVG, the BBC News, Cool reader.. And even my old wallpaper again.
Steps I have taken:
1) Formatted internal sd
2) Used recovery mode and wiped partition and cleared cache
3) Did factory reset and even installed a new firmware.
I have done everything. Pls help. My home button is also not working and the all the corrupted data from my old installation also comes back
Even when I restart my phone, any new apps i install vanish and are again replaced by the old apps.
Click to expand...
Click to collapse
Did you try factory resetting with the code? That should help you! And please post this in the Q&A section henceforth!
Sorry. Moving to Q&A
Thread Moved to Q&A
pls try this *2627*3855#
warning it will erase all user data.. ^^
Sent from my GT-I9003 using xda premium
Thanks.
Funny thing is i tried the reset codes. And only some work. I tried the reset code *2627*3855# . But I get an error saying its a connection probelm or invalid MMI code.
Sorry bangalorerohan. But I am not getting any replies in the Q&A section. I will just continue here for now..
Tell me the method you used to flash the new FW! I will tell you your error!
The probelm began before I even considered flashing my firmware. The sd card will be unexpectedly removed causing forced closes. Did a factory reset using the privacy menu quite a number of times for a few weeks. It helped for a while but the problem will always reocurred though. Then suddenly, factory resets stopped working alltogether. The phone will delete new apps i install every time i reinstall them and reinstall apps which i uninstall every time i restart the phone.
I thought flashing the firmware will fix the problem. But even after flashing the old apps and settings keep coming back.
Here are the steps I used to flash.
1) Removed sim card and micro sd card.
2) Restarted phone in download mode.
3) Run odin and plugged phone in Usb port
4) Checked Repartition, Auto Reboot, and Reset Time boxes.
5) Downloaded pit files.
6) Waited for it to pass
7) Pressed reset
8) Took phone out from usb port, took out battery and turned on download mode.
9) Flashed PDA, PHONE, AND CSC files. By ticking Auto reboot and reset time checkboxes.
10)Clicked Start
11) Waited for pass and started again.
I even tried using the recovery mode to wipe everything but still had the same problem. Apps and settings still keep reocurring from the corrupted android 2.2
I have done everything and am hoping for a solution for this frustrating problem. THinking of reflashing to android 2.2 and sending my phone to samsung for warranty.
Kishel Raj said:
The probelm began before I even considered flashing my firmware. The sd card will be unexpectedly removed causing forced closes. Did a factory reset using the privacy menu quite a number of times for a few weeks. It helped for a while but the problem will always reocurred though. Then suddenly, factory resets stopped working alltogether. The phone will delete new apps i install every time i reinstall them and reinstall apps which i uninstall every time i restart the phone.
I thought flashing the firmware will fix the problem. But even after flashing the old apps and settings keep coming back.
Here are the steps I used to flash.
1) Removed sim card and micro sd card.
2) Restarted phone in download mode.
3) Run odin and plugged phone in Usb port
4) Checked Repartition, Auto Reboot, and Reset Time boxes.
5) Downloaded pit files.
6) Waited for it to pass
7) Pressed reset
8) Took phone out from usb port, took out battery and turned on download mode.
9) Flashed PDA, PHONE, AND CSC files. By ticking Auto reboot and reset time checkboxes.
10)Clicked Start
11) Waited for pass and started again.
I even tried using the recovery mode to wipe everything but still had the same problem. Apps and settings still keep reocurring from the corrupted android 2.2
I have done everything and am hoping for a solution for this frustrating problem. THinking of reflashing to android 2.2 and sending my phone to samsung for warranty.
Click to expand...
Click to collapse
I think you have done everything correctly. Maybe it's a hardware problem because your sd card keeps unmounting. Have you dropped it? They best way is to send it to service center for repair.
Sent from my GT-I9100 using xda premium
reflashing back to froyo
Hey guys thanks for your help. but the problem seems to be related to the hardware. I am reflashing my phone back to froyo and sending it to get the warranty. But after reflashing there seems to be another problem. I cant receive calls anymore. But i can make calls..
I need to know if samsung can find out if I have reflashed my phone because I am afraid that my warranty will be void. Is there anyone with experiece regarding samsung warranty?
Kishel Raj said:
Hey guys thanks for your help. but the problem seems to be related to the hardware. I am reflashing my phone back to froyo and sending it to get the warranty. But after reflashing there seems to be another problem. I cant receive calls anymore. But i can make calls..
I need to know if samsung can find out if I have reflashed my phone because I am afraid that my warranty will be void. Is there anyone with experiece regarding samsung warranty?
Click to expand...
Click to collapse
play dumb, dont mention you flashed, tell them you tried to update with kies and since then the FW is acting up, you can't make calls anymore etc
Interestingly... i have exactly the same problem. I have had this problem for abt 4 months now and i have tried everything (except sending it back to the repair centre). I don't think its a hardware problem but more of a bad flash somewhere in between.
i have been searching the net for ages for a solution... have yet to find any.
Hi all:
I've got the same problem!!
Has any one a solution? I'm crazy with this.
Why do i keep posting on threads that have already been resolved!!
BassBlaster said:
Why do i keep posting on threads that have already been resolved!!
Click to expand...
Click to collapse
what's been resolved?

Rogers Samsung Galaxy S2X (SGH-I727R) Root Failed!

I have a samsung galaxy s2x (SGH-I727R) from rogers. I tried to root it but it did not work as I used a wrong instruction (http://forum.xda-developers.com/showthread.php?t=1514434) Then I did reset factory which removed the USB storage and made the phone fresh. I then tried another instruction that I cannot remember what it was. I did not work neither I guess. Because, when I put a Bell sim card into the phone it did not recognize that, but there was a superuser app installed in the application menu. However, I tried to run the reset factory again and try another approach, but it did not work. When I try to run reset factory it stops after a couple of seconds. When I shutdown the phone, it cannot completely be off and I have to remove the battery to make it off. I also tried to enter to recovery mode but after pressing a button in that mode the phone is crashed and I need to restart the phone.
So I am really really confused and I don't know what to do. I am also new in this kind of things. Any help would be appreciated.
Thanks,
Ebi
restore to stock, install cwm or twrp then root, howto's in my sig

[Q] Factory reset & wiped P3113, won't boot

I was having a problem where my storage was disappearing and I couldn't find the cause. I did a "power button/volume down" boot, only to get stuck on the Samsung logo splash screen long enough to use up over half the battery power. Following advice I found elsewhere on this site, I did a power button/volume up boot, then chose "factory reset/data wipe" from the menu.
Following directions, I pressed the power button when that was done, only to be stuck on the Samsung splash screen again. Can anyone tell me how to get this thing so I can use it again?
Galaxy Tab 2 7-inch screen
originally Android 4.2.2
NOT rooted but probably will be if I can ever use it again
misterdoe said:
I was having a problem where my storage was disappearing and I couldn't find the cause. I did a "power button/volume down" boot, only to get stuck on the Samsung logo splash screen long enough to use up over half the battery power. Following advice I found elsewhere on this site, I did a power button/volume up boot, then chose "factory reset/data wipe" from the menu.
Following directions, I pressed the power button when that was done, only to be stuck on the Samsung splash screen again. Can anyone tell me how to get this thing so I can use it again?
Galaxy Tab 2 7-inch screen
originally Android 4.2.2
NOT rooted but probably will be if I can ever use it again
Click to expand...
Click to collapse
Do you have the stock recovery on it still? If not, just wipe everything and flash a new ROM in recovery.
If yes, then I'd say use Odin to flash back to stock and start over. You've already wiped your user data so you'd have nothing to lose by restoring to stock.
It's super easy using Odin. You'll just need to find a download of the stock.tar to put into Odin to flash. I'm sure there is one around here somewhere.
better but maybe not good
Apparently it was just taking its sweet time. About 20 minutes after I posted, I was at the "device ready for use" screen. Any idea what could cause over 3gb of storage to dwindle away to nothing?
I bought the tablet in September 2012 and had no storage issues fron then until about two weeks ago, and I was constantly adding and deleting programs without issue. After a week of low-storage warnings I did a factory reset from within settings, which gave me 3.4GB of space after Google restored all my apps. That was only this past SUNDAY. What eats up gigabytes of storage in four days without any assistance from me? I intend to root this thing but I need to know just what to be on the lookout for. I had McAfee AV Mobile on it, and that found no issues (must reinstall pronto).
Any guidance anyone can give would be greatly appreciated. I want to restore my apps but one of them could be the culprit...

[Q] Issues after upgrading to LMY47I

Hi All,
I did an upgrade to 5.1 (LMY47I) on my Nexus 5 and started facing some strange issues and have no clue on how to resolve them. Before the upgrade I had the following config:
Recovery: TWRP
Root status: Rooted
ROM: Stock 5.0 LRX22C
I used following method for the upgrade: http://forum.xda-developers.com/goo...e-update-rooted-device-to-5-1-lmy47d-t3050789
It was successful but post that I came across few issues as below:
1. Power button functionality was erratic. Sometimes it would lock my mobile but at other times it was locking and waking up my phone immediately. At times "Power Off" popup was also showing up. While I tried to figure out reason for that, trying power button multiple times, my phone rebooted and started the "Optimising Apps" sequence once again. It happened again a couple of times and so I decided to try out factory reset (since I hadn't done that after upgrading).
2. I did a factory rest from Settings. After factory reset, apps and other settings were gone but I noticed that user data in the storage was intact. I guess that also gets removed on a factory reset. Am I wrong on this one?
3. I wanted to install Cerberus as a system app and so I downloaded its zip from the website and flashed using recovery. I was surprised to see that the app wasn't showing after booting up. I tried couple of times more but got no success. So, I decided to install it from Play store and convert to system app using Link2SD. When I tried doing that, Link2SD gave me an error saying "/system: not enough storage space". I tried converting few other apps but got same error. Any thoughts on what could be going on here?
Thanks,
Anurag
crypticlight said:
Hi All,
I did an upgrade to 5.1 (LMY47I) on my Nexus 5 and started facing some strange issues and have no clue on how to resolve them. Before the upgrade I had the following config:
Recovery: TWRP
Root status: Rooted
ROM: Stock 5.0 LRX22C
I used following method for the upgrade: http://forum.xda-developers.com/goo...e-update-rooted-device-to-5-1-lmy47d-t3050789
It was successful but post that I came across few issues as below:
1. Power button functionality was erratic. Sometimes it would lock my mobile but at other times it was locking and waking up my phone immediately. At times "Power Off" popup was also showing up. While I tried to figure out reason for that, trying power button multiple times, my phone rebooted and started the "Optimising Apps" sequence once again. It happened again a couple of times and so I decided to try out factory reset (since I hadn't done that after upgrading).
2. I did a factory rest from Settings. After factory reset, apps and other settings were gone but I noticed that user data in the storage was intact. I guess that also gets removed on a factory reset. Am I wrong on this one?
3. I wanted to install Cerberus as a system app and so I downloaded its zip from the website and flashed using recovery. I was surprised to see that the app wasn't showing after booting up. I tried couple of times more but got no success. So, I decided to install it from Play store and convert to system app using Link2SD. When I tried doing that, Link2SD gave me an error saying "/system: not enough storage space". I tried converting few other apps but got same error. Any thoughts on what could be going on here?
Thanks,
Anurag
Click to expand...
Click to collapse
1- Possibly hardware (power key) issue
2- Factory reset from Android OS *should* erase all user data.
3- Its just that, /system does not have enough free space to put more apps in there. Common issue after Lollipop. Remove some other app from /system, such as Maps, for example, to free up some more space. Be reminded that once you start messing with /system, this will (or might) cause issues with OTA updates.
So I managed to tackle (or at least figured the reason) for all the issues I was having:
1- Yes, there is some issue with the power key. ? But the other issue of optimising apps loop was because I did not do a clean install which disappeared when I did the factory reset after that.
2- After doing some reading on the Internet, I came to know that stock recovery cleans the user data but twrp doesn't by default. Since I had twrp, it just removed apps and settings but retained other data. In order to do a clean install I flashed stock LMY47I again including recovery, userdata etc. (used flash-all.bat). This removed everything from storage and made my phone as good as a new one (software wise).
3- Yes, it was the issue with storage space and was a surprise for me. Thanks for clarifying on that. Before I did a clean install, I tried removing couple of system apps and was able to install cerberus after that via recovery too. However, clean install solved everything.. ☺
Sent from my Nexus 5 using XDA Free mobile app

Restore Galaxy note 10.1 to factory rom

I have reset to factory and it still will not let me do a software update it says the tablet has been modified. Antivirus picks up com.sns which then roots the device and I cannot get rid of it. Have reset to factory a number of times and formatted the SD card. Trying to use Samsung kies on PC, picks up there is a newer version, downloads and then nothing happens. How can I fix it ?
Factory reset restores the image of the last flashed firmware .
Download and install stock firmware see
http://forum.xda-developers.com/galaxy-note-10-1/general

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