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Activesync problem

Hi.
When i connect my touch pro to my laptop my touch pro thinks he is charging. I tried another laptop/cabel/ROM but it doens't matter.
I can't get a connection with my phone.
Any idea's?

Don't you get asked, what to do, when you connect the TP to your laptop?
Maybe it connects as Harddisk? Do you get a removable device in your laptops file explorer after connecting?
Check settings of your TP in connections - USB to PC.

bare242 said:
Don't you get asked, what to do, when you connect the TP to your laptop?
Maybe it connects as Harddisk? Do you get a removable device in your laptops file explorer after connecting?
Check settings of your TP in connections - USB to PC.
Click to expand...
Click to collapse
Hi,
No, i don't get asked and the settings are good.
It's strange, because it is suddenly.

I had this problem last week and it turned out to be the cable I was using....but I guess you already tried that. How many cables you try? Maybe get another one and try it...

TechnoHippie said:
I had this problem last week and it turned out to be the cable I was using....but I guess you already tried that. How many cables you try? Maybe get another one and try it...
Click to expand...
Click to collapse
Well, i tried 3 different cables. The only thing i changed is the cable in my car. last week i was i Italy and by car charger has gone dead. And i buyed another one. that's all..

Anyone?...

hardreset?

Hard-reset, new ROM, new Radio... nothing helps

Reinstall activesync.
Try another laptop/computer.
Otherwise I don't know.

bare242 said:
Reinstall activesync.
Try another laptop/computer.
Otherwise I don't know.
Click to expand...
Click to collapse
Deed.. nothing

Maybe you can find some new ideas here.

my phone sometimes just charges without activesync but that's only when i have wifi on 0.o if i turn wifi off then the phone syncs.

No luck... tried everything.

Well,I have similar issue with AS.
It starts suddenly and now I am unable to connect.
When I have enabled "Faster data synchronization",then the green icon keeps rotating for a while,but ends with an errormessage. When I uncheck it,AS absolutely doesn't see TP,no attempt.
My cable is working,because I am synchronizing also a HTC Hurricane(SDA2) without any problems.
I have also tried another PC,no luck,same symptoms.
Mass Storage and Internet sharing is working also perfectly.
Mainly I tought,that the IP connection is firewalled,but when it doesn't work also on another PC,that was working before,I have no more ideas.

USB Problems

My computer for some reason reminded itself of not recognizing my Idol 3 5'5 6045k. Two days ago it was all fine and now everytime i connect it to the computer it only charges. I've tried everything from changing usb cables to unistalling andthen installing the device drivers, enabling debugging, restaring either smartphone and computer. Everything I can think of. Please help me out, I'm trying to root the smartphone and without it recognizing I can't do anything, not even transfer files. :crying:

sdfg said:
My computer for some reason reminded itself of not recognizing my Idol 3 5'5 6045k. Two days ago it was all fine and now everytime i connect it to the computer it only charges. I've tried everything from changing usb cables to unistalling andthen installing the device drivers, enabling debugging, restaring either smartphone and computer. Everything I can think of. Please help me out, I'm trying to root the smartphone and without it recognizing I can't do anything, not even transfer files. :crying:
Click to expand...
Click to collapse
Obvious Question #1: Did you check the phone notification dropdown area to verify the phone is in MTP or PTP mode so it will show up on the pc? As for transfering files...you do have the option of loading up a microsd card with whatever files or installing a wifi adb app to connect wirelessly. You could even use an app like airdroid to let you do all sorts of things.

famewolf said:
Obvious Question #1: Did you check the phone notification dropdown area to verify the phone is in MTP or PTP mode so it will show up on the pc? As for transfering files...you do have the option of loading up a microsd card with whatever files or installing a wifi adb app to connect wirelessly. You could even use an app like airdroid to let you do all sorts of things.
Click to expand...
Click to collapse
Therre's no notification after connecting the usb, it just charges the phone, seriously, I've tried everything to enable MTP but nothing does the job. And what do you mean by using an adb app? Can I root my smartphone by a wireless connection?

sdfg said:
Therre's no notification after connecting the usb, it just charges the phone, seriously, I've tried everything to enable MTP but nothing does the job. And what do you mean by using an adb app? Can I root my smartphone by a wireless connection?
Click to expand...
Click to collapse
You are overcomplicating things. 1st...there is ALWAYS a notification in the dropdown that says what mode the phone is in....mtp, ptp, charge only or "cdrom mode" which installs the usb drivers. Pressing on that notification allows you to change the mode the device is in.
As for rooting....all you need to do that is to flash or boot TWRP (details on booting it are in the system image thread) and then flash the supersu zip from inside twrp to your device...reboot and done...but I think in the newer TWRP's they even offer options to root automatically...ie the zip is already built in. After rebooting to your phone you install the supersu apk from google play so you can configure what apps have superuser access.

famewolf said:
You are overcomplicating things. 1st...there is ALWAYS a notification in the dropdown that says what mode the phone is in....mtp, ptp, charge only or "cdrom mode" which installs the usb drivers. Pressing on that notification allows you to change the mode the device is in.
As for rooting....all you need to do that is to flash or boot TWRP (details on booting it are in the system image thread) and then flash the supersu zip from inside twrp to your device...reboot and done...but I think in the newer TWRP's they even offer options to root automatically...ie the zip is already built in. After rebooting to your phone you install the supersu apk from google play so you can configure what apps have superuser access.
Click to expand...
Click to collapse
I'm telling you, everytime i try to connect my smartphone to the pc nothing shows up, i only notice the device is charging, there's no option anywhere to change it to MTP or Camera or CD ROM... And I've tried 2 different pc's

sdfg said:
I'm telling you, everytime i try to connect my smartphone to the pc nothing shows up, i only notice the device is charging, there's no option anywhere to change it to MTP or Camera or CD ROM... And I've tried 2 different pc's
Click to expand...
Click to collapse
Your telling me when the phone is plugged into the pc you don't see the notifications below or some version of them at all? If so then you need to fully uninstall the devices in device manager including remove the drivers...then use the drivers in the system image thread (since you obviously can't use the ones from "cd rom mode" which would be the best solution). USB debugging isn't even an issue yet...your phone should still show up to the pc as a camera device (ptp) under just about ANY scenario using even built in windows drivers.

famewolf said:
Your telling me when the phone is plugged into the pc you don't see the notifications below or some version of them at all? If so then you need to fully uninstall the devices in device manager including remove the drivers...then use the drivers in the system image thread (since you obviously can't use the ones from "cd rom mode" which would be the best solution). USB debugging isn't even an issue yet...your phone should still show up to the pc as a camera device (ptp) under just about ANY scenario using even built in windows drivers.
Click to expand...
Click to collapse
Thanks for all those tips, but I already tried that out aswell, 2 times to be precise, deleted all the drivers, rebooted pc and smartphone, tried different cables, but still nothing ever occurs.

sdfg said:
Thanks for all those tips, but I already tried that out aswell, 2 times to be precise, deleted all the drivers, rebooted pc and smartphone, tried different cables, but still nothing ever occurs.
Click to expand...
Click to collapse
Have you tried a different cable? Perhaps that one is damaged or is only setup for charging? Only thing I can think of.
And then I realize you mentioned that Not sure what else would prevent it from giving you those options.

I'm also facing similar issue after the 2 update. Were you able to fix this?
http://askubuntu.com/questions/681959/ubuntu-14-04-15-10-android-file-access-issue?s=2|0.2054

Which kind of USB cable(s) have you tried specifically? Were they cheap eBay/generic kinds or well known branded ones?
Something as little as a Micro USB cable can cure a lot of problems. It needs to be a well built one by a known manufacturer to avoid problems.

brian117 said:
Which kind of USB cable(s) have you tried specifically? Were they cheap eBay/generic kinds or well known branded ones?
Something as little as a Micro USB cable can cure a lot of problems. It needs to be a well built one by a known manufacturer to avoid problems.
Click to expand...
Click to collapse
Actually I've been having pretty good luck with the $1 ones from Dollar Tree but the key is certainly to try multiple cables....on some the microusb plug will make it difficult to get a solid connection especially if you have a case on the phone.

You may be missing the point of "trying" different cables. It's not so much the "quality" of the cable, it's the fact that some cables are for "power only", and "will not" transfer data, regardless of how hard you try.
You need to be using a "proven" data/power cable, otherwise your beating your head against the table for nothing.
Just to add, I put a piece of red tape on all my usb cables that are power only, no guess work.

I own idol3/moto g 2015 and s3, have no problem with other 2 device. I'm having this MTP issue after the UE40 update. Verified in all 3 OS, adb is detecting the device but not MTP/PTP. Idol3 support is not worthy responses.
http://forum.xda-developers.com/idol-3/general/mtp-issue-ue40-update-t3182564
http://askubuntu.com/questions/681959/ubuntu-14-04-15-10-android-file-access-issue

KashRaman said:
I own idol3/moto g 2015 and s3, have no problem with other 2 device. I'm having this MTP issue after the UE40 update. Verified in all 3 OS, adb is detecting the device but not MTP/PTP. Idol3 support is not worthy responses.
http://forum.xda-developers.com/idol-3/general/mtp-issue-ue40-update-t3182564
http://askubuntu.com/questions/681959/ubuntu-14-04-15-10-android-file-access-issue
Click to expand...
Click to collapse
Well, USB works fine here, and I've had 5 different rom's, 2 Canadian, 2 US, and the Chinese rom, on this phone without any USB issues, sorry, can't help any further.

After a complete wipe and restore, it worked.

sdfg said:
My computer for some reason reminded itself of not recognizing my Idol 3 5'5 6045k. Two days ago it was all fine and now everytime i connect it to the computer it only charges. I've tried everything from changing usb cables to unistalling andthen installing the device drivers, enabling debugging, restaring either smartphone and computer. Everything I can think of. Please help me out, I'm trying to root the smartphone and without it recognizing I can't do anything, not even transfer files. :crying:
Click to expand...
Click to collapse
I had the same problem as well. It only showed charging when I plugged in the USB cable. Tried switching cables, turning off and on USB debugging but nothing worked. I finally just rebooted the phone and then it worked again. Strange that it suddenly stopped.

I have a different issue; the different USB modes work fine but I don't have the 'cdrom' option in the USB mode dialog. I've tried various Alcatel ADB drivers that I have found and none are working, using Win7 64. My Idol 3 4.7 is 6039I (US).

Answered my own question, simply install the Mobile Upgrade Q software.

nope, doesn't show up. it's a bug. i had it before, googled until i found a fix and got it working, now it's back to not being recognized. nothing shows on drop down menu.

USB does not recognize my phones

I have a MTCD head unit MX (witson) with Android 5.1, my problem is that the USB port cannot recognize my phones, A note 4 with Android 6.0 (eRobot ROM) and a Samsung GT386T no rooted with stock ROM 4.4.2. The USB port works find with a usb stick, I can play music, pictures, etc. but not my phones. Both have the USB debugging enable.
When I plug a phone it is charging but nothing happens, my note 4 after a few minutes pop a windows saying that there is a problem with the connection MTP and that I need to download samsung Sync etc.
What I want to do is to use the mirror link function.
Any of you know something about this issue?
Thanks in advance for your help.

paniqueado said:
I have a MTCD head unit MX (witson) with Android 5.1, my problem is that the USB port cannot recognize my phones, A note 4 with Android 6.0 (eRobot ROM) and a Samsung GT386T no rooted with stock ROM 4.4.2. The USB port works find with a usb stick, I can play music, pictures, etc. but not my phones. Both have the USB debugging enable.
When I plug a phone it is charging but nothing happens, my note 4 after a few minutes pop a windows saying that there is a problem with the connection MTP and that I need to download samsung Sync etc.
What I want to do is to use the mirror link function.
Any of you know something about this issue?
Thanks in advance for your help.
Click to expand...
Click to collapse
I believe i read that there is a specific app that you have to run on these to do the mirror link...easy connect, maybe? Did your HU come with an instruction booklet? I was looking through mine earlier and it went over in detail how to setup mirroring through that app.

Yes, when I tried to use EasyConnected is when I saw the problem. The app waits for my phone to be connected, It says that it must be turned on USB debugging, but it is on. Then I checked in the File manager and the USB was not enable there, like if nothing is plug it. If I plug a USB memory it works fine.
I will try today to do a factory reset.
Thank you!

paniqueado said:
Yes, when I tried to use EasyConnected is when I saw the problem. The app waits for my phone to be connected, It says that it must be turned on USB debugging, but it is on. Then I checked in the File manager and the USB was not enable there, like if nothing is plug it. If I plug a USB memory it works fine.
I will try today to do a factory reset.
Thank you!
Click to expand...
Click to collapse
You ever get this solved? My easyconnected never stays connected. WiFi and USB both are garbage.
WiFi randomly disconnects.
USB also disconnects asks me to allow USB debugging every couple of minutes. The phone never remembers the headunit, so it constantly asks me again to allow connection. Must be a crap RSA fingerprint coming from the headunit.

JordanB said:
You ever get this solved? My easyconnected never stays connected. WiFi and USB both are garbage.
WiFi randomly disconnects.
USB also disconnects asks me to allow USB debugging every couple of minutes. The phone never remembers the headunit, so it constantly asks me again to allow connection. Must be a crap RSA fingerprint coming from the headunit.
Click to expand...
Click to collapse
Nope, Still does not work for me. Same symptoms as you. I already tried with 3 differents phones, factory reset and different versions of easyconnected.

I seem to have USB connection working now with only one "allow USB Debugging?" popup, only when I first connect.
What I did was turn wifi off on the headunit. I am not sure why it worked, but I just wanted to turn everything not needed off, and see if the headunit would stop disconnecting all the time. So far so good. I can probably live with one annoying popup, instead of one every few minutes.
Of course you have to keep the screen on the phone on, and the battery in the phone will deplete faster than the headunit charges it, but still an improvement. I had a 30 minute drive today, and the USB never disconnected!

paniqueado said:
Nope, Still does not work for me. Same symptoms as you. I already tried with 3 differents phones, factory reset and different versions of easyconnected.
Click to expand...
Click to collapse
paniqueado, try the da_anton ROM. I just installed it and easyconnect finally works as it should. I just plug in my phone to the USB and it fires right up! One prompt if any on the head unit, and NO disconnects whatsoever.

File transfer over USB?

I can't seem to get MTP working with the phone. Whatever cable I use, including the OEM cable, the phone just starts charging. USB settings in Settings -> Connected devices are greyed out. On every other phone I ever used, when connected via USB, a notification shows up asking what to do with the connection (charge, MTP, PTP, etc.), said notification is not here. Anyone else having the same issue?
Edit: googled around, might be an Android issue. Nice. I guess I'll have to use the 3.5mm jack to listen to music in my car now, great.

Lauri455 said:
Edit: googled around, might be an Android issue.
Click to expand...
Click to collapse
Can you give us the link you have found?

_jis_ said:
Can you give us the link you have found?
Click to expand...
Click to collapse
https://support.google.com/fi/thread/257513?hl=en
https://support.google.com/pixelphone/thread/1853975?hl=en
https://forums.oneplus.com/threads/op5t-usb-file-transfer-not-working-on-android-pie.995105/
https://forum.xda-developers.com/pixel-2-xl/help/pixel-2-xl-usb-preferences-greyed-t3838058
https://forum.xda-developers.com/android/help/usb-computer-connection-option-greyed-t3634250
And a few more. The only solution apparently *maybe* is to buy a 3rd party cable.
Edit: after writing this post I decided to try again and lo and behold... It works now. For reasons of I don't friggin know. All cables that didn't work before now work just fine for charging and data transfer between my PC and the phone. Unfortunately my car HU keeps disconnecting and reconnecting the USB, which is a bummer because that's the reason I actually care about file transfer.

I am using Android Pie on my Mi A1 from Christmas 2018 and I never had a problem with MTP, it worked fine with all monthly security updates.

Works as expected here for me at least, with the prompt and everything.

Just tried it out for myself on my work laptop. Connected via a 3rd party micro-USB cable with micro-USB-to-USB-C adapter (so one of the more "fragile" ways to connect) and it directly popped up the question of whether to allow file transfers. After that, the phone was normally browsable on the computer and the USB connection notification that allows for mode-switching is present.

Lauri455 said:
I can't seem to get MTP working with the phone...
Click to expand...
Click to collapse
So one can conclude that problem is in your phone, FR will cure it probably.

_jis_ said:
So one can conclude that problem is in your phone, FR will cure it probably.
Click to expand...
Click to collapse
Perhaps actually more with the unit in the car.. From my understanding the buggy file-transfer is between the phone and the car's unit?

Question Phone no longer being recognized by computer. Not even getting a prompt on phone when plugged in.

As the title states, my phone is no longer being recognized by my computer when I plug it in. I've tried multiple cables, multiple ports on the computer, both ports on the phone, factory resetting the phone, uninstalling and re-installing drivers on my computer, booting to Ubuntu so I wouldn't need to worry about drivers. Nothing has worked. I'm not even getting the USB prompt on my phone when I plug it in. It DOES charge but I'm not able to transfer files, adb or anything. ASUS wants me to send the phone in but I don't want to go who knows how long without my phone, plus I don't think it's right that I have to pay to ship it when it's their phone that is ****ting the bed. Could anyone PLEASE help me? Thanks.

Maximus from the 915 said:
As the title states, my phone is no longer being recognized by my computer when I plug it in. I've tried multiple cables, multiple ports on the computer, both ports on the phone, factory resetting the phone, uninstalling and re-installing drivers on my computer, booting to Ubuntu so I wouldn't need to worry about drivers. Nothing has worked. I'm not even getting the USB prompt on my phone when I plug it in. It DOES charge but I'm not able to transfer files, adb or anything. ASUS wants me to send the phone in but I don't want to go who knows how long without my phone, plus I don't think it's right that I have to pay to ship it when it's their phone that is ****ting the bed. Could anyone PLEASE help me? Thanks.
Click to expand...
Click to collapse
If your phone won't connect to the computer using the USB cable, then the FIRST thing most people do you've done, which is switch cables and rebooting the phone (factory reset is extreme but you did that also).
The second thing most people do is install the manufacturer's drivers, which you also did.
The third thing you can do though, is connect the phone to the computer WITHOUT the USB cable (i.e., over Wi-Fi) because that will work even if your phone port is broken and even if the USB cables are bad and even if the drivers aren't on the computer.
Below are screenshots of just some of the ways to connect the phone to the computer over Wi-Fi without any cables, and if you want, you can follow one of my tutorials on the subject.
Hope this helps.

GalaxyA325G said:
If your phone won't connect to the computer using the USB cable, then the FIRST thing most people do you've done, which is switch cables and rebooting the phone (factory reset is extreme but you did that also).
The second thing most people do is install the manufacturer's drivers, which you also did.
The third thing you can do though, is connect the phone to the computer WITHOUT the USB cable (i.e., over Wi-Fi) because that will work even if your phone port is broken and even if the USB cables are bad and even if the drivers aren't on the computer.
Below are screenshots of just some of the ways to connect the phone to the computer over Wi-Fi without any cables, and if you want, you can follow one of my tutorials on the subject.
Hope this helps.
Click to expand...
Click to collapse
Would I still be able to adb using the wifi method? My main issue is trying to remove the old Google Pay app. Which I'm unable to unless it's through adb.

Just an update. I was, in fact, able to run adb commands while connected using wi-fi. Thank you @GalaxyA325G for your input.

GalaxyA325G said:
If your phone won't connect to the computer using the USB cable, then the FIRST thing most people do you've done, which is switch cables and rebooting the phone (factory reset is extreme but you did that also).
The second thing most people do is install the manufacturer's drivers, which you also did.
The third thing you can do though, is connect the phone to the computer WITHOUT the USB cable (i.e., over Wi-Fi) because that will work even if your phone port is broken and even if the USB cables are bad and even if the drivers aren't on the computer.
Below are screenshots of just some of the ways to connect the phone to the computer over Wi-Fi without any cables, and if you want, you can follow one of my tutorials on the subject.
Hope this helps.
Click to expand...
Click to collapse
i click on tutorials but it link to nothing. im having issues with my Rog 5 with signal getting drop since my last update. my pc doesnt respond to usb and my phone doesn't show any sign of connections to pc at all while being plug.

ZeroKo0 said:
i click on tutorials but it link to nothing. im having issues with my Rog 5 with signal getting drop since my last update. my pc doesnt respond to usb and my phone doesn't show any sign of connections to pc at all while being plug.
Click to expand...
Click to collapse
Not sure what to tell you about your signal dropping, but
is the video I used to finally use adb via WiFi.

Have you tried clearing the adb authorizations (in developer options) with the phone disconnected and then connecting? Sometimes a change can trigger the phone to stop recognizing the computer as allowed without treating it as a new connection.

twistedumbrella said:
Have you tried clearing the adb authorizations (in developer options) with the phone disconnected and then connecting? Sometimes a change can trigger the phone to stop recognizing the computer as allowed without treating it as a new connection.
Click to expand...
Click to collapse
Yeah, I had tried that already as well.

Maximus from the 915 said:
Yeah, I had tried that already as well.
Click to expand...
Click to collapse
Sounds like you're stuck with WiFi or the repair then.