Anyone else's 7 Pro always turns on in the pocket? - OnePlus 7 Pro Questions & Answers

Sometimes when I put my 7 Pro (LOCKED) into my pocket, it just turns on again and changes the music title for example or turns on the flashlight. Also, I see the battery is draining because of the random turn ons/turn offs inside the pocket.
Is this a thing for others too?

there should be settings to prevent that. I'm not on stock rom so I don't know but look in display settings

Loads of threads on this already. Turn off lift to wake

hallo dare said:
Loads of threads on this already. Turn off lift to wake
Click to expand...
Click to collapse
It's turned off

Null

JhinCuatro said:
Pocket mode is supposed to prevent this. The oneplus 7 pro DOESN'T have this, unfortunately. Pocket mode used to rely on proximity (and possibly other sensors), but the oneplus 7 pro lacks a proximity sensor.. Hope someone has a workaround at the moment.
---------- Post added at 08:09 PM ---------- Previous post was at 08:07 PM ----------
You did NOT address the issue. The screen is actually being turned on; not a mere ambient screen being shown. The op7pro lacks a pocket mode for some reason, most likely due to lack of proximity sensor.
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Click to collapse
Yeah it's been turned on, presumably through the lift to wake feature. I had the same issue with the phone becoming unlocked, making calls, changing my settings, etc. I turned off lift to wake. The screen no longer woke in my pocket giving access to the phone, so no issues since. Loads if threads on here also with the same issue. Also OP see if you have on body detection turned on. If there was another fix I'd obviously state it.

I don't use lift to wake either... work around for now.

Related

Why can't the screen act as in iPhone during conversation????

I find this behavior of my touch pro irritating and stupid. The screen goes off during coversation. We all know that. And we know that we can tweak it via the registry not to go off at all.
But WHY can't it just act like my wife's iPhone does? The iPhone turns the screen off during conversation by using the LIGHT DETECTOR. So when you put it near your ear screen goes off and immediately returns when you move the phone away from your ear. I am using my wife's iphone a lot and I can say this behavior works excellent, flawless and so much better than the Touch Pro, where it's either goes off and I have to click on a button each time to turn it on again. Or just leave the LCD on even I talk for half an hour. Did anyone fix that ?
Look for Touch InCall Screen Tweak.
Check the options for:
"Ignore Light Sensor"
"Ignore First Screen Off"
and I believe it'll work how you want it to.
unless one talk for a long time turning on and off the lcd backlight would most likely use more power then having it on during the call these devices don't have led backlight or use oled
so there is still a neon backlight type of thing I believe
and they use most power when turning on
mindfrost82 said:
Look for Touch InCall Screen Tweak.
Check the options for:
"Ignore Light Sensor"
"Ignore First Screen Off"
and I believe it'll work how you want it to.
Click to expand...
Click to collapse
I just want to second this. The behavior you describe really annoyed my about my fuze as well, when I had been using a Samsung Eternity that operated similar to the iPhone (detected when it was at your ear to turn off screen).
Get the program mindfrost said, it works like a charm! You can even make the phone automatically turn to speakerphone when you sit it face down mid-call, and go back to normal when you pick it back up! It's an excellent add-on.
I don' understand one thing. Why do we check Ignore Light Sensor? I have the program, my phone now works like an iphone with the settings you described but that option is throwing me for aloop
I went to the thread for the app and found that the app is working a bit different than I thought. I do enjoy this app. Nuts that this isn't an out of the box type behaviour.
the iphone doesnt use the ambient light sensor, it uses the proximity sensor which the touch pro doesnt have. if you tilt it up to the sunlight you can see 3 black spots on the iphone. one that is the light sensor, a proximity beam and sensor. it can tell if an object like your face is too close to use the screen and turns it off during a call.
The Jack of Clubs said:
the iphone doesnt use the ambient light sensor, it uses the proximity sensor which the touch pro doesnt have. if you tilt it up to the sunlight you can see 3 black spots on the iphone. one that is the light sensor, a proximity beam and sensor. it can tell if an object like your face is too close to use the screen and turns it off during a call.
Click to expand...
Click to collapse
Thanks for all replies. I will try Touch InCall that you guys suggested.
Jack : I didn't know that. That seems like a smart thing to do, better than using the light sensor I wonder why the HTC guys didn't think about that being that the HTC devices are more expensive, newer and should have better tech. Oh well
I'm a bit curious why everybody wants their screen to remain on while they are talking on the phone. Do you like to press the screen with your cheek while you're talking? What do you need to look at the screen for? I've always had the option of turning the screen off while talking enabled.
pennywisdom said:
I'm a bit curious why everybody wants their screen to remain on while they are talking on the phone. Do you like to press the screen with your cheek while you're talking? What do you need to look at the screen for? I've always had the option of turning the screen off while talking enabled.
Click to expand...
Click to collapse
I don't think anyone is saying that - they want the screen to turn off when the phone is against their face, and turn on if the phone is moved, to type in numbers, take notes, etc.
DaveLinger said:
I don't think anyone is saying that - they want the screen to turn off when the phone is against their face, and turn on if the phone is moved, to type in numbers, take notes, etc.
Click to expand...
Click to collapse
Yep. That's correct
DaveLinger said:
I don't think anyone is saying that - they want the screen to turn off when the phone is against their face, and turn on if the phone is moved, to type in numbers, take notes, etc.
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Click to collapse
I guess the impression I got from the Tilt (which doesn't have a light sensor) and the users of the Tilt, they didn't like the screen to blank during a call. I always turn my screen off with the power button if I have to while I'm on the phone so I never understood why they wanted it to stay on.
I think the problem with using the photo sensor reading is that if it is dark, you'll never get the screen to turn back on, even if you pull the phone away from your ear.
On the Raphael/Touch Pro perhaps the improved screen sensitivity and the non-bezelled screen makes for ear shenanigans while ear mashing.
I could get away with ear mashing on the Tilt and the Wizard.
What if you are using bluetooth in the car?

Tasker : Help needed to create profile

Hi,
I would like to use Tasker to control screen on/off times based on following conditions:
1) Keep screen on when reading/using mobile:
a)IF SCREEN IS ON: If handset is in vertical position (reading position), either in portrait or landscape depending on orientation set in android then screen should stay on. This would presume mobile is being used.
b) When handset is laid down on table then screen should turn off after 7 secs automatically or when screen is manually turned off.
note: It would be nice to have a window period of 10 secs after screen off wherein if the handset is picked up within that period, (after the initial 7 secs and before another 10 secs) then screen automatically turns on.
2) NOTIFICATIONS
If notifications are received, have a window period of 15-30 secs where if position of android is changed from desk horizontal to vertical then screen automatically comes on without the need to press power button.This presumes we picked up mobile to view the notification event.
Again first rule applies and screen stays on when reading and turns off auto or manually as per first rule
I have tried but not able to configure rules.
One conflict in mind:-
What if mobile is kept in trouser pocket and notifications are received? Here the gyro won't change as it will go from vertical to vertical position....how to deal with that? Also rule 2 should not auto trigger upon receiving notifications, sensing orientation is vertical when in trouser pocket.
Any help?
Thanks in advance
About the conflict, I think I saw that you can implement a profile that check if your face is in front of the tablet or not (like on S3).
As a personal comment, I would go all way to this aproach: check if you are in front of the camera and decide when to turn screen on.
okty2k said:
About the conflict, I think I saw that you can implement a profile that check if your face is in front of the tablet or not (like on S3).
As a personal comment, I would go all way to this aproach: check if you are in front of the camera and decide when to turn screen on.
Click to expand...
Click to collapse
Hi,
The problem with using the front camera is that it will cause battery drain. The camera would constantly have to keep checking for movement and this would definitely drain battery. I am more inclined to use the gyro for this.
I agree with you, but you can at least double the gyro with camera check. even if it will consume some battery, it will avoid other problems.
Or maybe you can also use the proximity sensor?
Another way I can think is to try and detect the shakes (combination of proximity and gyro). Considering the power of Tasker, I think it can be done.
If you manage to succeed, please let me know. I am also interested in something like this, I just never have the time to build such complex scenarios.
okty2k said:
I agree with you, but you can at least double the gyro with camera check. even if it will consume some battery, it will avoid other problems.
Or maybe you can also use the proximity sensor?
Another way I can think is to try and detect the shakes (combination of proximity and gyro). Considering the power of Tasker, I think it can be done.
If you manage to succeed, please let me know. I am also interested in something like this, I just never have the time to build such complex scenarios.
Click to expand...
Click to collapse
I could not get it to work thats why asking for help.

[APP][Android 6+] Ambi-Turner - wake up ambient display

I've created an app that wakes ambient display when you take the phone out of your pocket or if you have the phone face down and turn it over. The app is in addition to Google's ambient display and does not change your lock screen in anyway. It can also set "pulses" of ambient display. The free version allows you to have it always pulse while charging.
I added a few other paid features for tilt or lift to unlock, wave to unlock, pulsing at an interval, and battery percentage display on the ambient display.
Please let me know if you have any suggestions or run into any problems. Thank you!
Check it out: https://play.google.com/store/apps/details?id=com.compass.ambiturner
Pulse means, as long as i have for exampel a unread whatsapp message, ambi is showing at the set pulse time?
Maybe ill test it on OP3 with CM14.1 running ... will report back!
MultiCulti said:
Pulse means, as long as i have for exampel a unread whatsapp message, ambi is showing at the set pulse time?
Maybe ill test it on OP3 with CM14.1 running ... will report back!
Click to expand...
Click to collapse
Correct. There is a filter for you to choose which apps can trigger a pulse. The pulse timeout is how long do you want the pulses to continue before it stops (to save battery). Pulse will temporarily pause when your phone goes into deep sleep. I could wake it up, but that's a much larger battery hit.
The other features seems to have little to now battery impact. Pulse is fine as long as the interval isn't set crazy low.
So far I've only personally tested it on stock Pixel XL.
ok, so far its working fine here!
Just the pulse isnt working (tried whatsapp and google messenger)
Love the idea off showing the battery, but its not that looking good :silly:
but i think, you just can manage this as "notification", or am i wrong?
anyways, good idea so far, will follow (bought it anyway) :laugh:
MultiCulti said:
ok, so far its working fine here!
Just the pulse isnt working (tried whatsapp and google messenger)
Love the idea off showing the battery, but its not that looking good :silly:
but i think, you just can manage this as "notification", or am i wrong?
anyways, good idea so far, will follow (bought it anyway) :laugh:
Click to expand...
Click to collapse
The battery level is a notification. I'll create a custom layout to improve the look in a future update.
The pulse is the least reliable feature. I'm still working out the kinks, but doze and deep sleep definitely are one problem. I'm testing various ways and will try to get it as consistent as possible.
Alarm Manager would work but it would drain battery.
Looks great! Just to confirm - you need to have a lock screen set up for it to work?
poczynek said:
Looks great! Just to confirm - you need to have a lock screen set up for it to work?
Click to expand...
Click to collapse
Yes, it works with androids Ambient Display. So if you have that and it's turned on it should work.
So I've done some limited testing with the app white listed from doze and so far it improves the responsiveness significantly. I don't know the battery impacts yet, but if it's not noticeable I'll add code to prompt users to white list it.
Other upcoming changes:
Advanced settings to adjust wait times for how long the phone has to be in your pocket or laying flat before a wake can occur.
A pulse option that initially pulses faster when a notification comes in, and progressively shows down until the timeout.
Possibly change in lock screen battery indicator appearance.
Filter on laying flat thresholds. I suspect the accelerometer incorrectly reports the phone tilted while it is laying flat on occasion.
New update posted.
I may have discovered what is causing the intermittent nature of wave to wake. I made some changes in how I'm using the proximity sensor so that should help. I'll have to wait and see after a day or so of use to see how consistent it is.
I also added an option to turn off the wake from pocket.
There's now a help screen with an email developer button and some troubleshooting hints. I've been getting a large number of 1 star reviews, and many of them are people who don't realize you need to have ambient display turned on and a lock screen set, so I included more info on that.
Oh, and the notification is now hidden unless you have the Battery Indicator selected!
If anyone is still having problems with tilt to wake please let me know. On my Pixel XL that has been working every time all day. There is sometimes a delay, but I think that's due to the aggressiveness of Android 7.1 putting the device into sleep.
Awesome app. I bought it mainly because of Wave To Wake, but for some reason it works two times on my Nexus 6 and then stops working until I turn my screen on and off again. Oh, and I've already whitelisted Ambi-Turner from the battery optimisation.
Also I would love if you could make Ambient Display work as soon as I turn the screen off, without having to wait for 10 or 3 seconds.
Thank you a lot for your hard work, I hope this can be fixed. Please contact me if I can help with anything!
Ygor Cortes said:
Awesome app. I bought it mainly because of Wave To Wake, but for some reason it works two times on my Nexus 6 and then stops working until I turn my screen on and off again. Oh, and I've already whitelisted Ambi-Turner from the battery optimisation.
Also I would love if you could make Ambient Display work as soon as I turn the screen off, without having to wait for 10 or 3 seconds.
Thank you a lot for your hard work, I hope this can be fixed. Please contact me if I can help with anything!
Click to expand...
Click to collapse
I'm trying to get wave to wake as consistent as possible. Did you update last night? Let me know if that helps it.
I'm actually working on some advanced settings to let you control those timeouts.
grokus said:
I'm trying to get wave to wake as consistent as possible. Did you update last night? Let me know if that helps it.
I'm actually working on some advanced settings to let you control those timeouts.
Click to expand...
Click to collapse
I'm testing it right now and it's still quite inconsistent. Though I never know if I'm waving too fast or too slow, you know? Maybe if there was a way to make it more sensitive? Thanks for the attention! ;D
Edit: just to be clear, Wave To Wake does only work two times, but I discovered that I don't actually need to turn the screen on for it to work, I can just move the device (then Ambient Display will turn on) and after that the Wave To Wake will work again (though still only two times). I believe it has something to do with the time after it's been awake or something like that.
Android Wear Issue
Ok...I love the app when its working and even bought the Pro. So worth it to me.
This morning I forgot my Android Wear watch (LG Urbane) at home and Ambi Turner was working perfectly. I had to run home at lunch, grabbed my watch, turned it on and now Ambi Turner isn't working.
Any thoughts how to get around this?
mschumacker said:
Ok...I love the app when its working and even bought the Pro. So worth it to me.
This morning I forgot my Android Wear watch (LG Urbane) at home and Ambi Turner was working perfectly. I had to run home at lunch, grabbed my watch, turned it on and now Ambi Turner isn't working.
Any thoughts how to get around this?
Click to expand...
Click to collapse
UPDATE: I turned off the 'Mute' for my watch and Ambi Turner started working again. Hmm...gotta thing this one through. Turning on Mute alerts my watch, but I also see them on Amber Display.
Ygor Cortes said:
I'm testing it right now and it's still quite inconsistent. Though I never know if I'm waving too fast or too slow, you know? Maybe if there was a way to make it more sensitive? Thanks for the attention! ;D
Edit: just to be clear, Wave To Wake does only work two times, but I discovered that I don't actually need to turn the screen on for it to work, I can just move the device (then Ambient Display will turn on) and after that the Wave To Wake will work again (though still only two times). I believe it has something to do with the time after it's been awake or something like that.
Click to expand...
Click to collapse
I'm adding some customization for the wave timeouts. I wish I could measure hand distance from phone but the pixel and nexus sensors don't have that granularity the way moto phones do.
mschumacker said:
UPDATE: I turned off the 'Mute' for my watch and Ambi Turner started working again. Hmm...gotta thing this one through. Turning on Mute alerts my watch, but I also see them on Amber Display.
Click to expand...
Click to collapse
Hmm that's strange. I'm using a garmin fitness watch that has notifications and haven't seen anything like that. Does your watch somehow mute notifications on your phone so that only the watch displays them?
grokus said:
Hmm that's strange. I'm using a garmin fitness watch that has notifications and haven't seen anything like that. Does your watch somehow mute notifications on your phone so that only the watch displays them?
Click to expand...
Click to collapse
Yes...there is a setting in Android Watch (Silence phone while wearing watch ) in the new version. It used to be 'Mute calls and notifications'. Its actually very handy so that when I'm in a meeting, I just get a vibration on my watch instead of my phone making any noise. Add the 'Feel the Wear' app where you can customize the vibration pattern per app...just a great combo.
EDIT: Since I just got a new version of Android Watch, it seems I can turn on the Silence option and the AmbiTurner, wake on wave, is working! Woo HOO!
Made tons of improvements. Tilt to wake should be extremely reliable now. There is also a lift to wake option. I reduced the speed you need to wave, so it should be much easier to trigger now. I also added an option to always pulse while charging.
Let me know how it works!
I had taken a break from updating it because I became a father but I have a little spare time now.
grokus said:
Made tons of improvements. Tilt to wake should be extremely reliable now. There is also a lift to wake option. I reduced the speed you need to wave, so it should be much easier to trigger now. I also added an option to always pulse while charging.
Let me know how it works!
I had taken a break from updating it because I became a father but I have a little spare time now.
Click to expand...
Click to collapse
@grokus is this app still being developed?
Sent from my LG-H990 using XDA Labs

[Request] Lift to Face Unlock

Face unlock currently requires a double tap, which is annoying because it doesn't work half the time
Even though they are trying to fix this in the next update, a better implementation would be when you raise the phone, it shows the lock screen (not ambient display screen), and simultaneously turns on the front camera to face unlock your phone
Gravity screen can do this, but requires a heavy wakelock to do so. Using the same 'raise to wake' method as ambient display [which seems to work without a heavy wakelock], but then showing the lock screen instead of ambient display, should achieve this
I would LOVE this feature, it would be a complete game changer!!
I use gravity screen and don't lose much battery
Use the power button since it's more reliable anyways ?
Bradl79 said:
I use gravity screen and don't lose much battery
Click to expand...
Click to collapse
There's still a fair amount of battery loss. Oneplus raise to wake seems to be able to do the same action without any battery loss
This was so fine on Op5 and 5T. Open Beta, of course!
Update: I've installed the wave up app. It basically wakes the phone when proximity sensor is uncovered
So when I take the phone out of my pocket, it authenticates my face automatically and unlocks, in a split second. I don't need to touch anything
Similarly if I keep my phone face down on a desk (not ideal), when I flip it over to look at it, it unlocks.
No messing around with d2tw which is more like quadruple tap to wake since this functionality is broken
3473 said:
Update: I've installed the wave up app. It basically wakes the phone when proximity sensor is uncovered
So when I take the phone out of my pocket, it authenticates my face automatically and unlocks, in a split second. I don't need to touch anything
Similarly if I keep my phone face down on a desk (not ideal), when I flip it over to look at it, it unlocks.
No messing around with d2tw which is more like quadruple tap to wake since this functionality is broken
Click to expand...
Click to collapse
Hi i use the original flip case from OP and as soon as i open my case door it unlocks witch is very easy and convenient.
Shall check with tasker.
Update: could not succeed.
I face no trouble in dt2w it wakes as it's intended to and unlocks with face within a split second, face unlock has become slower since the 5.1.9 and in dp3 but still fast enough
If my hand is dirty i just say Hey or Ok google.
Agree. it would be a great thing

Double tap to wake working?

I got my OP7 Pro today. Double tap to wake with screen off doesn't seem to work. Anyone know what the secret is? What am I missing?
jdgesmlls said:
I got my OP7 Pro today. Double tap to wake with screen off doesn't seem to work. Anyone know what the secret is? What am I missing?
Click to expand...
Click to collapse
You have to turn it on in display settings under ambient display. It's turned off by default, or at least mine was as well as pickup to show.
None of my screen off gestures are working...
truckerdewd said:
You have to turn it on in display settings under ambient display. It's turned off by default, or at least mine was as well as pickup to show.
Click to expand...
Click to collapse
I think he means the feature is broken. It's not working for a bunch of us after the day-one update. It works when it wants to. OnePlus has done nothing to fix this and I'm just about ready to get my money back. Just because it's working fine for you doesn't mean we're doing something wrong.
Yeah, lock screen gestures and single/double tap don't work on the latest update, but I believe they're working on fixing it, going through repro steps right now according to their bug page. I'm sure it'll get fixed soon, and it's not a make or break issue to me by any means.
What version are you guys on?
I'm on oxygen 9.5.5 T-mobile gm1915 not having any issues.
I came here to find this out. It's works randomly.
I don't know what I did, but it is working now. I have rebooted twice and it has persisted so +1 on the issue being random. I more wanted to know if others were experiencing the same behavior. Thanks for the replies!
Having tested this, It works randomly during low light situations, and all the time in normal/extreme light situations, such as outside in the sun or in a bright room.
EchoX860 said:
Having tested this, It works randomly during low light situations, and all the time in normal/extreme light situations, such as outside in the sun or in a bright room.
Click to expand...
Click to collapse
Yup. This is my issue.
So my double tap to wake completely stopped working. Single tap doesn't work at all either. Not happy at all right now. Completely stopped about a half hour ago. Reboots fix nothing.
Got my phone yesterday and rooted 10 min after opening it and took update to 9.5.3. no issues at work double or single tap to wake. Used it all night setting it up and playing with it. Lit room or dark. It's been pretty consistent so far. There is an occasional time I have to tap a second time but still work on the 2nd try.
Not sure why it's random like that. Only thing I can think of is after the update... Did any of you do a factory reset? Maybe some reminant install files are causing some issues
Eric214 said:
Got my phone yesterday and rooted 10 min after opening it and took update to 9.5.3. no issues at work double or single tap to wake. Used it all night setting it up and playing with it. Lit room or dark. It's been pretty consistent so far. There is an occasional time I have to tap a second time but still work on the 2nd try.
Not sure why it's random like that. Only thing I can think of is after the update... Did any of you do a factory reset? Maybe some reminant install files are causing some issues
Click to expand...
Click to collapse
I must be blind but how do you unlock the bootloader and root this phone? Thx
equlizer said:
I must be blind but how do you unlock the bootloader and root this phone? Thx
Click to expand...
Click to collapse
In developer options you have to turn on oem unlocking and USB defining. Have ADB and fastboot SDK installed on PC. Then while in the bootloader type... Fastboot oem unlock.
To root you need Magisk. Follow this thread
https://forum.xda-developers.com/oneplus-7-pro/how-to/guide-root-oneplus-7-pro-patched-boot-t3931205
The people here saying that it has to do with light are right. I have tested this myself. Even in fairly lit rooms, if the light isn't shining directly on the ambient light sensor, Ambient Display, double-tap-to-wake, and lift-to-wake are all completely disabled. If you shine a flashlight on the light sensor, they suddenly become available. This means that if you aren't using the phone in broad daylight or VERY well lit rooms, you have to hit the power button. Aside from the inconsistency of functionality that creates, I haven't used a power button to wake my phone in 3 years. I certainly hope they plan to fix this soon, as I'm of a mind to return the phone right now. This makes it very annoying to use on a daily basis for me. I keep my house fairly dark at night when I'm watching TV.
For some reason, OnePlus has it using the ambient light sensor rather than the proximity sensor and/or gyroscope for these features. This is not how it should work.
greyhulk said:
The people here saying that it has to do with light are right. I have tested this myself. Even in fairly lit rooms, if the light isn't shining directly on the ambient light sensor, Ambient Display, double-tap-to-wake, and lift-to-wake are all completely disabled. If you shine a flashlight on the light sensor, they suddenly become available. This means that if you aren't using the phone in broad daylight or VERY well lit rooms, you have to hit the power button. Aside from the inconsistency of functionality that creates, I haven't used a power button to wake my phone in 3 years. I certainly hope they plan to fix this soon, as I'm of a mind to return the phone right now. This makes it very annoying to use on a daily basis for me. I keep my house fairly dark at night when I'm watching TV.
For some reason, OnePlus has it using the ambient light sensor rather than the proximity sensor and/or gyroscope for these features. This is not how it should work.
Click to expand...
Click to collapse
But it seems it's different from device to device ? Double tap to wake, the lift feature and the only one tap to activate ambient light works in all light conditions for me.
Just a thought....is there an option to avoid accidental touches when in a pocket? This might explain why it works in well lit rooms and not in dark rooms.
greyhulk said:
The people here saying that it has to do with light are right. I have tested this myself. Even in fairly lit rooms, if the light isn't shining directly on the ambient light sensor, Ambient Display, double-tap-to-wake, and lift-to-wake are all completely disabled. If you shine a flashlight on the light sensor, they suddenly become available. This means that if you aren't using the phone in broad daylight or VERY well lit rooms, you have to hit the power button. Aside from the inconsistency of functionality that creates, I haven't used a power button to wake my phone in 3 years. I certainly hope they plan to fix this soon, as I'm of a mind to return the phone right now. This makes it very annoying to use on a daily basis for me. I keep my house fairly dark at night when I'm watching TV.
For some reason, OnePlus has it using the ambient light sensor rather than the proximity sensor and/or gyroscope for these features. This is not how it should work.
Click to expand...
Click to collapse
Yes! That reproduces the issue exactly for me. I am sure this is not the only one, but this thread on OnePlus support forums reports the issue.
https://forums.oneplus.com/threads/oneplus-7-pro-ambient-display-not-working.1034009/
You can see users reporting the problems inconsistency, and OnePlus seems to acknowledge the problem and they are "looking into it". Please go add your feedback as I am sure the more people that complain, the higher priority the bug will become.
.vermilion said:
But it seems it's different from device to device ? Double tap to wake, the lift feature and the only one tap to activate ambient light works in all light conditions for me.
Click to expand...
Click to collapse
This is where the inconsistency of the issue occurs... I am in my office which is lit the same way each day since I got the device (low light). The off screen gestures magically started working about 6 hours after I got the phone and were working up until this morning. Put the device close to a light source while the screen is dark, and you will see it wake up with no interaction with the screen. Screen off gestures work while in that lighting. I forced closed, cleared storage/cache of the Ambient display service and my phone now works in all lighting. It is almost as if the sensor becomes stuck in 'pocket mode' or something like that.
I noticed some funny:
Which cases are you using?
I was with the one in the box until now and everything worked fine (ambient display, double tap to wake, one tap to show fingerprint, wake when lifting up the phone,...). I'm with the Nylon case since a few minutes and since then the ambient display won't work anymore.
Maybe there's something related?
jdgesmlls said:
This is where the inconsistency of the issue occurs... I am in my office which is lit the same way each day since I got the device (low light). The off screen gestures magically started working about 6 hours after I got the phone and were working up until this morning. Put the device close to a light source while the screen is dark, and you will see it wake up with no interaction with the screen. Screen off gestures work while in that lighting. I forced closed, cleared storage/cache of the Ambient display service and my phone now works in all lighting. It is almost as if the sensor becomes stuck in 'pocket mode' or something like that.
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Yes, you're totally right! I tested it! When light is shining on the display, my tap gestures will work again. I forced closed and cleared storage of ambient display but unfortunately it doesn't change my current situation, at the moment it won't work... ?
I can confirm this as well. In dark or even dim rooms, I must use the power button to turn the screen on, in well lit environments, I can use tap to wake. Hopefully this can be fixed in an upcoming update.
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