Device is warm whenever in-use - Sony Xperia XZs Questions & Answers

Hi there friends,
I've recently began using the XZs again after switching to an iPhone 2 years ago.
I used to use the device with a case, but now that I've been using it without a case I noticed that its always warm to the touch whenever I'm using it or in idle with the screen on. It's warm enough to make my palm really sweaty while using it.
I've felt various parts of the back of the phone with my finger and noticed the central area around the power button is the hottest part, while the central area near the camera is slighty less warm.
Is there anything I can do to fix this?
Thank you.
Regards.
Ryan.
Some info on the device:
Model: G8232
Android Version: 8.0.0
Build Info: 41.3.A.2.107
Serial Number: BH9032G272

Related

Does your Raphael heat up while talking?

I have noticed a major heating sometimes when making a phonecall, and I mean it becomes really hot...
Im not using the GPS what seems to be causing overheating to some users.
also please post your radioversion etc if you have this type of problems...
Make sure you don't hold the phone near where the battery is. If you look at the manual you will be exposed to dangerously high radiation levels! If you cover it with your finger or hand the phone module goes into high power mode which could account for the heat problem.
Well yes I did some investigating and it does not happen always. I think it could be happening when taking a phone call after charging. By this I don’t mean it’s hot when unplugging the device, it keeps getting hotter and hotter while speaking.
topspeclt said:
Make sure you don't hold the phone near where the battery is. If you look at the manual you will be exposed to dangerously high radiation levels! If you cover it with your finger or hand the phone module goes into high power mode which could account for the heat problem.
Click to expand...
Click to collapse
What, my package and manual are put away. Sorry, I didn’t understand 100%, where I can’t place my finger exactly?
I looked at the manual and did not find anything unusual… What did you mean?
There is a wiki nearby, with links to the on-line manuals
(the part below the battery is where the antenna is )
Ok now that you said antenna I found the part from the manual, if you look at the previous post he says only don’t hold your finger near the battery…. The battery is ½ of the phone…
But seriously am I the only one that thinks this is TOTALLY crazy that if you hold your phone normally from the bottom half you will be exposed to DANGEROUS LEVELS OF RADIATION??? I have had mobiles for 15 years and this is the first one that cant be held in your hand without looking how you hold it…
Are others also experiencing overheating sometimes?
Yep, I said 'battery' - if you look at the picture in the manual (page 10 - see attachment below). The danger zone is bottom 1/3 of the back surface area.
As far as i'm concerned this device should not have had certification and approval for use because NORMAL handling includes the bottom part of the phone. They expect you to be at least 1.5cm away from it too so in practical terms it is extremely difficult and inconvenient to hold. If you hold the top part your palm will cover or get near the bottom anyway so their constraint is ridiculous.
I wasn't aware of this when I first used the phone and I remember my fingers getting hot with a sharp pain.
This device should therefore NOT have safety approval because the context of operation does not include normal and reasonable handling.
So you have to ask yourself: is the HTC Touch Pro worth getting cancer over?
Yes I found that page after I searched the manual "antenna"... That just sounds crazy to me...
But still I don’t know did the SERIOUS overheating I had resulted from that. I couldn’t replicate it... It could be it was caused by the charging before I answered.
I have to pay more attention to that, because I think I had it happen before also.
excuse me, topspeclt, but if you are that worried, why do you use a mobile phone
The top of the phone got really hot. The steel around the camera lens was so hot I could not keep my finger over it… I don’t know, am I the only one experiencing this type of behaviour?
karloe said:
excuse me, topspeclt, but if you are that worried, why do you use a mobile phone
Click to expand...
Click to collapse
I used a Nokia N73 prior to this and no probs. So I'm in for a little dosage. But the handling contraint with the TP is a joke. I end up using the headset now because I can't maintain the ridiculous holding position without receiving hazardous SAR levels.
My observation is one that affects ALL users of the HTC TP and not necessarily other brands.
Had I known this BEFORE I bought the HTC TP I would have skipped it. Damn good for nothing 'Reviewers'.
Loco5150 said:
The top of the phone got really hot. The steel around the camera lens was so hot I could not keep my finger over it… I don’t know, am I the only one experiencing this type of behaviour?
Click to expand...
Click to collapse
That doesn't sound right at all. My TP doesn't get that hot. You might want to swap it (if you can) or call HTC support.
I have to duplicate it and see when exactly it happens…
I’ve noticed it happening few times, but didn’t pay that much attention to it because I use the HF when I’m not home. I started to use that a year ago when there was more talk about the radiation. I talk about 2hrs a day, so the tumours are probably on their way already. Its much more convenient anyway to use the HF.
I got full warranty so I will chance the device when I have confirmed this.
I have to say also that I came from Kaiser WAY too soon… I should have given the real cooks and wizards of XDA few months to find and fix the major bugs for HTC (mind you, they are doing it for FREE to them). I just got a too good of a deal; I got this device almost for the price of my old Kaiser.
No one is experiencing heating around the camera flash/lens area when talking?
Plase confirm so I know do I need to return the device.
I have the same problem sometimes. But it is not conected to making phonecalls. I expreienced this temperture phenomen while browsig the web (wifi) and I think some other situations.
I'll keep an eye on that problem and let you know when it happens again.
I had this problem with my xda orbit 2 as well (when using tomtom while the phoen was plugged in for chargching)
Loco5150 said:
The top of the phone got really hot. The steel around the camera lens was so hot I could not keep my finger over it… I don’t know, am I the only one experiencing this type of behaviour?
Click to expand...
Click to collapse
Perhaps a visit to HTC service centre?
I haven't had this extreme heating yet.
The TP becomes warm while charging, GPS use, Wifi, and even calls, but not to that extend that you can burn your fingers on the lense area.
I think your TP has a hardware problem.
Loco5150 said:
No one is experiencing heating around the camera flash/lens area when talking?
Plase confirm so I know do I need to return the device.
Click to expand...
Click to collapse
My first TP have battery problem and really heat up at the camera metal area when using call/apps. I got a replacement and the new unit don't heat up so fast or so much.
First of all, I don't think that you can possibly expose yourself to any dangerous levels of radiation, no matter how you hold your TP. The SAR tests are done anyway with maximum transmit power, so if you hold your phone from the bottom part and so impair the reception the phone gets, you can only get the official specified SAR levels at most. It does increase battery usage (hence not recommended), as the phone needs to use more transmit power, but the SAR levels are definitely safe - always at or below spec. The design were the phone antenna is at the bottom of the phone is actually very advantageous from SAR point of view, because the antenna element is further away from your brain --> less radiation. However, I do agree that for best reception (holding the phone from the upper part) the handling of the phone is a bit awkward. HTC probably just put the "dangerous levels of radiation" warning there to keep off any possible Americans waiting to sue their a**
Also, looking at the back part of my TP, it seems that the Wifi and GPS antennas are at the top of the phone, so getting hot around the camera lens/upper area while using these features should be expected. Again, I think this is actually quite a good setup, as the phone and wifi/gps antennas are as far away from each other as possible, thus interference between different antennas is kept minimal.
Oh yeah, and you should definitely not burn your fingers on your phone, there's something wrong if you really did (it can get quite warm, but not that hot).
Just my 0.02
My TP aint that warm, but it does get a little warm when playing games but not hot, only a bit warm.
Time to put fans into mobile phones

Over Heat

Hi friends,
Here i have one problem.....
I purchased HTC diamond 1 week ago, i'm facing here one problem, my phone was getting hot and hot. For just 5 to 10 min playing of video or audio or running any application my phone was getting hot, i feel like my hand was burning why so, is there any solution for it........?
HI
Is it CDMA or GSM diamond?
Becuase I face the same problem in CDMA Diamond
HI
Is it CDMA or GSM diamond?
Becuase I face the same problem in CDMA Diamond
I have the same prob, i have GSM EU version quadband.
This is a known issue with all diamonds. From what I know, there is no solution.
It's the processor which gets hot, playing music, watching video, surfing the net. Unless you get heat related problems, it's not really a problem.
Remember fellass:
Theres a bunch of stuff going under the hood and in a very very small space(we all know the Diamond is the smallest device around) It is a pretty big processor and a VGA res (double to most phone on the market now a days) plus the stuff we are running now a days is very demanding, accompanied by the multitasking we take for granted.
So heat is the natural opposed effect to all the computing that goes on in that small space. (ever walked in a server room, its hooottt.)
PS:is this the correct section for this question?
You forgot the battery Lol..
Regards,
Carty..
Hi, I got the same message but worth than yours. Whenever it's hot, its screen even though can not be aligned, means it shifts to left or right. I am still seeking help on this forum.
p.s.: any solution for this matter, please let me know. Thanks.
The heat for me has dissipated since my search for a balanced ROM and Radio. I use the word balance to illustrate that not all Roms/Radio's behave equally as far as performance is concern and the same goes when it comes to heat.
Generally yes, Diamonds will get a bit warm but no where near as warm as mine used to get when I first got it. I've flashed quite a bit to get to where I am.
Now, at best, it just get's a little warm.

[Completed] Phone won't turn on in a bag

I have a Zenfone2, 2 GB ram model (ZE551) and I recently rooted my phone and installed crDroid on my phone. So far, I am loving the phone as it runs smoother and performance is a lot greater. However, my phone doesn't turn on if i put it inside a bag or like a waterproof phone pouch. it turns on fine if im just using it but if I have to put inside a phone pouch and i try to wake up my phone, it won't wake up. This isn't relaly a big concern but I'm just curious to why this is because I remember the same thing would happen with my old One Plus. Does it have something to do with cyanogen because when I was on stock rom on my ZF2, it worked fine. Thanks!
Update: I find that it has something to do with the front camera. I noticed that if something is covering or on top of the front camera, it wont wake up.
Hi,
It seems you figured this out. Also, you know where your device section is. XDA Assist is here to help navigate the site, not for support... So please use your device section in the future. :good:
Thanks! Thread closed.

XPERIA XA battery unable to charge while in use

Hello all,
I've recently bought an Xperia XA and have been satisfied with the device itself, i know its a new phone and we could await some updates, but what i encountered last night made me create an account here and ask.
I was low on battery, basically 1% and attached it to the charger i received with the phone itself, thus the phone goes into normal mode no battery saving or stamina, nothing and no third party apps installed for it. I started browsing Instagram, through google chrome, and even though the phone was charging it couldn't get up even 1% for the time I was on it, basically 30mins almost.
Now, your thoughts, I see on the forums the battery drains fast, cannot basically use it without stamina mode, but do you think that this is 'normal' or should I go back and ask for a different device?
Do you think the updates to the system itself will solve the problems in the future? I was on an Xperia M2 before and was really satisfied, battery lasted whole day no stamina mode, no problem. And from the specifications I read its supposed to have a good battery(XA).
Thank you,
Friction
Friction117 said:
Hello all,
I've recently bought an Xperia XA and have been satisfied with the device itself, i know its a new phone and we could await some updates, but what i encountered last night made me create an account here and ask.
I was low on battery, basically 1% and attached it to the charger i received with the phone itself, thus the phone goes into normal mode no battery saving or stamina, nothing and no third party apps installed for it. I started browsing Instagram, through google chrome, and even though the phone was charging it couldn't get up even 1% for the time I was on it, basically 30mins almost.
Now, your thoughts, I see on the forums the battery drains fast, cannot basically use it without stamina mode, but do you think that this is 'normal' or should I go back and ask for a different device?
Do you think the updates to the system itself will solve the problems in the future? I was on an Xperia M2 before and was really satisfied, battery lasted whole day no stamina mode, no problem. And from the specifications I read its supposed to have a good battery(XA).
Thank you,
Friction
Click to expand...
Click to collapse
Not sure about the charging but one thing I never do is use a device whilst charging, there is a known wifi bug that doesn't let the device reach deap sleep on the original firmware are you on the latest firmware version as the wifi bug is fixed and there's a new kernel aswell apparently I also recommend either a factory reset or software repair once latest firmware is available. How is it compared to the m2 as I'm making the same upgrade next week all being well and I'm following everything closely it's a stunning looking device only had a few brief goes with one don't know whether to get black/charcoal one or lime gold one
aidy.lucas said:
Not sure about the charging but one thing I never do is use a device whilst charging, there is a known wifi bug that doesn't let the device reach deap sleep on the original firmware are you on the latest firmware version as the wifi bug is fixed and there's a new kernel aswell apparently I also recommend either a factory reset or software repair once latest firmware is available. How is it compared to the m2 as I'm making the same upgrade next week all being well and I'm following everything closely it's a stunning looking device only had a few brief goes with one don't know whether to get black/charcoal one or lime gold one
Click to expand...
Click to collapse
The current build number is 33.2.A.2.35 and I did do a factory reset since the update but didn't help much. For eg I've taken it off the charger this morning @ 6.00 and haven't been using it much, a couple of viber messages and pictures taken, one short call (under 1 min) basically its on my desk while I'm at work, only chatting with my gf a bit. And it dropped right now to 40% . And it is in Stamina mode, with optimization disabled for viber and whatsapp.
*edit call quality way better than m2 forgot that*
Now compared to the M2, hands down like going from a zastava car(serbian) to a benz i'd say, works flawlessly, the camera both front and back is better than expected, zoom is nice, design and aluminium body are perfect with slight screen curvature. It says mid range but certainly doesn't feel like it. Only issue beside the battery is finding accessories for it, screen protection or casing, at least in Serbia, as it is brand new, most people in shops haven't even heard of it.
Friction117 said:
The current build number is 33.2.A.2.35 and I did do a factory reset since the update but didn't help much. For eg I've taken it off the charger this morning @ 6.00 and haven't been using it much, a couple of viber messages and pictures taken, one short call (under 1 min) basically its on my desk while I'm at work, only chatting with my gf a bit. And it dropped right now to 40% . And it is in Stamina mode, with optimization disabled for viber and whatsapp.
*edit call quality way better than m2 forgot that*
Now compared to the M2, hands down like going from a zastava car(serbian) to a benz i'd say, works flawlessly, the camera both front and back is better than expected, zoom is nice, design and aluminium body are perfect with slight screen curvature. It says mid range but certainly doesn't feel like it. Only issue beside the battery is finding accessories for it, screen protection or casing, at least in Serbia, as it is brand new, most people in shops haven't even heard of it.
Click to expand...
Click to collapse
Only cases I've seen myself are genuine Sony ones, a shell type and the leather flap type screenprotectors try mediadevil the best non tempered glass ones I've found been using them on my M2 for a while

Xperia 5 ii running hot

Hi there,
I was wondering if anyone has had the experience of their 5 mark ii getting hot while using it.
Phone is only a week old , started to do it so try a factory reset to see if that was it still getting hot under use.
Even just browsing it getting hot anywhere up to and over 50.
It this a common problems? Or maybe it's just a bad unit.
Thanks for any help given
A faulty unit. That's for sure. Sony "quality" control in full display! Perhaps, you're not the only one who is getting faulty Xperias, mate.
Mine occasionally is warm to hold when it's charging but not "hot". When not charging I've never had heat but I don't play games on the phone.

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