Google Pixel 3 XL VPN problem - Google Pixel 3 Questions & Answers

Hello there! I'm using my Google Pixel 3 XL as a Wi-fi hotspot, to connect my laptop to VPN, but facing an error, can't establish connection. Tried to use my old Google Pixel (1st) and it is working !
Maybe somebody solved this problem?

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Hello everyone. I am pretty happy with my Moto G but from past few days i am unable to use internet through hotspot created by Connectify please help.
same problem here. It establishes a connection for 2 minutes or so and then I cant connect anymore.
Dont have any problems with other devices.
Anyone got a solution for this problem?

VPN issue 8.0

Is anyone else have an issue using VPN on 3g/4g on the Pixel XL with android 8.0? On wifi the VPN works fine but on data the VPN will connect but will not load any pages? I also have a galaxy S8 on T-mobile too and the VPN has no issues on 3g/4g. I did a factory reset with no luck. Im starting to think this may be a android 8.0 bug?
Works fine for me

VPN Disconnects

I have a Synology NAS running an L2TP/IPSec VPN Server. All my clients have a stable connections, including iPhones and other Android phones. My Pixel 3 is the only Pie 9.0 device.
VPN will connect on the Pixel 3, then disconnect after 2 minutes. If I enable Always On VPN, it will reconnect every 2 minutes and I'll pick up the next available IP address in the pool, going back and forth between IP's.
I've performed all basic troubleshooting, including resetting the device to factory defaults. I have even tried lowering the MTU on the Server and it does not resolve the issue.
I've also opened a ticket with Google and sent them a bug report, awaiting to hear back.
Is anyone else experiencing VPN disconnections?
The exact same thing happens to me. When I had the original Pixel the VPN would work correctly. Now with the Pixel 3 it will connect, but will disconnect after about 90 seconds. The VPN system I am connecting to is a Ubiquiti (ubnt) USG device.
Do you have Adaptive Battery enabled? If so, try turning it off.
samnada said:
Do you have Adaptive Battery enabled? If so, try turning it off.
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That did not work for me, unfortunately.
Don't know if this is directly relevant or helps you, but I tested PIA VPN connecting to their servers on my Pixel 3 and it works fine with no drops or disconnects.
samnada said:
Don't know if this is directly relevant or helps you, but I tested PIA VPN connecting to their servers on my Pixel 3 and it works fine with no drops or disconnects.
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Do you know what protocol PIA uses?
david1023 said:
Do you know what protocol PIA uses?
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I don't. Does this help?
I get the same too. Stable on a Pixel 2. drops after a few seconds on Pixel 3. Frustrating
david1023 said:
I have a Synology NAS running an L2TP/IPSec VPN Server. All my clients have a stable connections, including iPhones and other Android phones. My Pixel 3 is the only Pie 9.0 device.
VPN will connect on the Pixel 3, then disconnect after 2 minutes. If I enable Always On VPN, it will reconnect every 2 minutes and I'll pick up the next available IP address in the pool, going back and forth between IP's.
I've performed all basic troubleshooting, including resetting the device to factory defaults. I have even tried lowering the MTU on the Server and it does not resolve the issue.
I've also opened a ticket with Google and sent them a bug report, awaiting to hear back.
Is anyone else experiencing VPN disconnections?
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Click to collapse
Yes, I'm positive it's the new Pixel 3, not the L2TP/IPsec VPN running on my Edgerouter-X. My former Pixel 2 connects and stays connected. My Asus Zenpad and my new Microsoft Surface stay connected. Both Pixels are running the same Android version. It sure seems hardware related. I'm extremely keen to hear Google's answer and fix for this.
jeffpdavis1 said:
Yes, I'm positive it's the new Pixel 3, not the L2TP/IPsec VPN running on my Edgerouter-X. My former Pixel 2 connects and stays connected. My Asus Zenpad and my new Microsoft Surface stay connected. Both Pixels are running the same Android version. It sure seems hardware related. I'm extremely keen to hear Google's answer and fix for this.
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Well same OS maybe but not same kernel
Sent from my Pixel 2 using XDA Labs
I've been using L2TP/IPSEC IKEv1 with PSK (Meraki VPN server) for work on my Pixel 3 and I've not experienced any connectivity issues. The longest I've kept the VPN active so far has been about 3 hours (by choice).
craigacgomez said:
I've been using L2TP/IPSEC IKEv1 with PSK (Meraki VPN server) for work on my Pixel 3 and I've not experienced any connectivity issues. The longest I've kept the VPN active so far has been about 3 hours (by choice).
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Ok, I'm not quite so positive it's the Pixel 3, but I still can't explain the behavior of the other devices working with the VPN and my Pixel 3 not. The router/vpn server itself? maybe I guess. I still remain frustrated.
HI!
I have the same problem with VPN. It disconnects after 2 minutes, either on WiFi or 4G. I'm using a Ubiquiti USG and it's set up as L2TP/IPsec PSK.
At work I use Fortigate firewall with a L2TP/PSK but it works flawlessly.
I don't know what the problem is.
Pixel 3 VPN Problems
I'm also experiencing trouble with a L2TP/IPSec VPN Server on my Pixel 3. It worked fine on my OnePlus 3 and works fine on my desktop. On the Pixel, it connects and works at first, but after about 90 seconds it stops receiving bytes. It still shows as connected and continues showing bytes sending, but I lose all connectivity. I can disconnect and reconnect and it will work again for around 90 seconds.
I'm having the same issue. All settings are the same as my Note 8. I used to keep vpn on for 6 hours at a time on the Note with no issue, but for some reason the Pixel is randomly disconnecting after a few minutes.
At first I thought it had to do with the screen turning off, but I extended the screen sleep time and I am still experiencing the same issue.
I'm using an Unifi USG as well.
Si
mehal88 said:
I'm having the same issue. All settings are the same as my Note 8. I used to keep vpn on for 6 hours at a time on the Note with no issue, but for some reason the Pixel is randomly disconnecting after a few minutes.
At first I thought it had to do with the screen turning off, but I extended the screen sleep time and I am still experiencing the same issue.
I'm using an Unifi USG as well.
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So it seems that USG VPN has a problem with pixel 3. I have USG too and suffer VPN disconnects after 90 seconds. I'm using also a IPSec Xauth PSK VPN for work in a Fortigate firewall and no issues.
I think that if Google doesn't solve the problem, I will have to change VPN on USG from IPSec to PPTP until there is a solution.
By the way, I talked to Google support to explain the problem and they say that do not give support to VPN connections.
Cheriff said:
Si So it seems that USG VPN has a problem with pixel 3. I have USG too and suffer VPN disconnects after 90 seconds. I'm using also a IPSec Xauth PSK VPN for work in a Fortigate firewall and no issues.
I think that if Google doesn't solve the problem, I will have to change VPN on USG from IPSec to PPTP until there is a solution.
By the way, I talked to Google support to explain the problem and they say that do not give support to VPN connections.
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Have you been able to successfully stay connected while using PPTP on the USG? If so, I will do that as well.
I'm trying in a few minutes. I'll keep you informed.
mehal88 said:
Have you been able to successfully stay connected while using PPTP on the USG? If so, I will do that as well.
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---------- Post added at 05:52 PM ---------- Previous post was at 05:09 PM ----------
Hi again!
I've just changed config in USG from IPSec to PPTP and it's working without disconnects.
I don't know if the problem was Ubiquiti or Google related, but anyway it's working.
Cheriff said:
I'm trying in a few minutes. I'll keep you informed.
---------- Post added at 05:52 PM ---------- Previous post was at 05:09 PM ----------
Hi again!
I've just changed config in USG from IPSec to PPTP and it's working without disconnects.
I don't know if the problem was Ubiquiti or Google related, but anyway it's working.
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Awesome, I just did the same and seems to be running fine. I hate using PPTP just out of principle because I know its insecure, but there's nothing I'm doing that is that secret anyway. Mostly just trying to get around the company firewall so I can use wifi to stream Pandora.
Since it was working fine on my Note 8 and just stopped working with the Pixel, I am tempted to blame Google rather than Ubiquiti.
Yes. I think the same. I don't like PPTP because of security, but I'm using it at home and I think that I'll have to use PPTP until Google fixes it.
And if you call support, Google says that they don't give support for VPN. ****.
mehal88 said:
Awesome, I just did the same and seems to be running fine. I hate using PPTP just out of principle because I know its insecure, but there's nothing I'm doing that is that secret anyway. Mostly just trying to get around the company firewall so I can use wifi to stream Pandora.
Since it was working fine on my Note 8 and just stopped working with the Pixel, I am tempted to blame Google rather than Ubiquiti.
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