Morning all.
I got an OTA update available notification on my wife's phone and started the update. Its been well over 1.5 hours and it seems to keep repeating the "installing update" step in a loop.
I thought I check here for suggestions before I rebooted the phone. Anyone faced similar situation? Note the phone is unrooted.
A Google search didn't find anything similar.
You upgrade from lollipop? Anyway, try to backup all the data from the device. After that try to do a factory reset, maybe it's will help. Maybe WiFi problem?
Hi all,
I tried to unroot my phone through SuperSU, but that showed no results, with the app telling me to be patient for over half an hour.
So I looked to the play store, and downloaded Unroot My Phone (Free). Tried it, but now my Mate 7 09 is stuck on the Huawei loading screen, the one with the glare going up and down.
What to do? I already did a factory reset and wiped the cache, from the IMEI menu I could reach here at the office. But thats it! I might be able to reach the recovery from home, I don't know?
If I restart the phone holding volume up and down and power at the same time. The phone wants to update and says there is no updatefile available.
Could I try to load my current rom onto my sd-card and go at it again?
What could I try to do?
dekraan said:
Hi all,
I tried to unroot my phone through SuperSU, but that showed no results, with the app telling me to be patient for over half an hour.
So I looked to the play store, and downloaded Unroot My Phone (Free). Tried it, but now my Mate 7 09 is stuck on the Huawei loading screen, the one with the glare going up and down.
What to do? I already did a factory reset and wiped the cache, from the IMEI menu I could reach here at the office. But thats it! I might be able to reach the recovery from home, I don't know?
If I restart the phone holding volume up and down and power at the same time. The phone wants to update and says there is no updatefile available.
Could I try to load my current rom onto my sd-card and go at it again?
What could I try to do?
Click to expand...
Click to collapse
Alright guys, I've updated to the same rom again and it all works!
I bought my phone about 3 months ago (Gionee p5w) and i had no custom roms installed. Yesterday i saw that there is a system update available. I think i rooted my phone using king root(not sure of version). Update on my phone wouldnt install... so i factory reset without clearing the phone memory thats when problem arised, nothing was reset except the text size setting. So i thought of going into factory mode to reset my phone and started phone with vol up and power key pressed . Factory mode didnt show up and now i am stuck in a bootloop. It shows bootloader logo and restarts again and again. I cant even go to normal mode and start my phone. I remember booting into factory mode when i bought it. Please help me fix it
aayushprime said:
I bought my phone about 3 months ago (Gionee p5w) and i had no custom roms installed. Yesterday i saw that there is a system update available. I think i rooted my phone using king root(not sure of version). Update on my phone wouldnt install... so i factory reset without clearing the phone memory thats when problem arised, nothing was reset except the text size setting. So i thought of going into factory mode to reset my phone and started phone with vol up and power key pressed . Factory mode didnt show up and now i am stuck in a bootloop. It shows bootloader logo and restarts again and again. I cant even go to normal mode and start my phone. I remember booting into factory mode when i bought it. Please help me fix it
Click to expand...
Click to collapse
Hello & welcome to xda-assist,
first of, we don't provide technical support here our job is to direct you through the boards here on xda-developers.
When you root your phone system updates will cause serious problems if you don't unroot before and revert all changes on system partition. So bootloop was expected to happen.
Only cure for that would be to reflash your phone's firmware, to find A) the appropriate firmware for your phone model and B) lern how to flash on your phone I would suggest you to visit this forum:
http://forum.xda-developers.com/android/help
and
Do a basic Google search on "your phone model + firmware" and "how to flash stock rom on your phone model"
Good luck
my honor 8 is stuck on honor 8 blue screen, cant turn it off.
cant access fastboot, recovery or even dload. only vibrates twice.
can anyone help me to solve this issue???
abbassbhai said:
my honor 8 is stuck on honor 8 blue screen, cant turn it off.
cant access fastboot, recovery or even dload. only vibrates twice.
can anyone help me to solve this issue???
Click to expand...
Click to collapse
Have you tried to flash custom ROMs or TWRP?
overcustom said:
Have you tried to flash custom ROMs or TWRP?
Click to expand...
Click to collapse
i was trying to dload mm firmware. The firmware dloaded fine but after factory reset and reboot, the fone is jus staying on honor screen after 3d text. i tried to go in erecovery but cannot, fone jus vibrates twice and then after 3d honor text, it stays on blue honor screen forever.
i tried to boot in fastboot as well as dload.....same thing happend not booting in fastboot or dload.
only 3d text and blue screen.
now fone doesnt even turns on if power button pressed ,but juss vibrates twice and blue screen after 3d text.
Leave your device as it is so that the battery is fully drained and is powered off. Then plug your device to charger for 5 minutes. Unplug it and now try to boot to recovery.
Hold the power button and volume up button until you hear the first vibration and screen goes on. Leave both buttons. Now you can go to recovery. Perform a full factory reset. Then power off your device and move the dload package to your external SD card. Repeat the same process but this time hold both volume buttons and power button.
hackslash said:
Leave your device as it is so that the battery is fully drained and is powered off. Then plug your device to charger for 5 minutes. Unplug it and now try to boot to recovery.
Hold the power button and volume up button until you hear the first vibration and screen goes on. Leave both buttons. Now you can go to recovery. Perform a full factory reset. Then power off your device and move the dload package to your external SD card. Repeat the same process but this time hold both volume buttons and power button.
Click to expand...
Click to collapse
thankyou bro for ur suggestion...i already tried all tht but no luck.
the fone turns on everytime whatever i try to do....only 3d text and it is stuck on blue honor screen.
no recovery dload fastboot etc.
Hi. Sorry the revive.
Could you solve this? I'm in the same situation
No unlock, can't enter to recovery, can't enter to erecovery so I can't flash with dload, fastboot is a joke if the phone has locked bootloader so I can't reflash the recoveries.
abbassbhai said:
my honor 8 is stuck on honor 8 blue screen, cant turn it off.
cant access fastboot, recovery or even dload. only vibrates twice.
can anyone help me to solve this issue???
Click to expand...
Click to collapse
Noivern said:
Hi everyone!
First, sorry reviving the threadm but this one is similar to my trouble.
Second, every flash process was done with dload method and vol + - and power combination.
Third, I never unlock my phone before or flashed any custom rom or recovery, everything was stock.
Last night, I tried to rollback my honor 8 frd-al19 to emui 6.0 with proper rollback package and firmware for Android 6.0 (both official and for my model), but phone went into boot lock. It isn't boot loop, It's stuck on the Honor blue logo. I can't even turn off the phone.
I did this procedure once before with success. I was on fdr-al19c432b360 firmware 100% functional (I was an idiot to rollback again when not needed at all... I know). I applied the rollback package correctly, and then I did a mistake and flashed full c636b131 Android 6.0 firmware instead of c432b131 Android 6.0.
Phone started ok with everything working. But I noticed my bad (emui didn't find any update package from OTA, and noticed the error in version model shown) and reflashed rollback package... At this point is where I think I messed up the recoveries or something. When ended the flashing process, I copied the correct firmware (the c432b131 android 6) on dload folder and tried again to flash.... but this time phone never entered on erecovery nor recovery. Only thing I get is stuck honor blue screen. It refuses to enter on recovery or erecovery. It just reboots, vibrate twice and keeps stuck after that on honor screen.
Strange thing, is that I did this procedure once before some months ago with success, but that time I didn't make the mistake with the versions.
After panic, I tried to boot in fastboot connected to my pc, and HiSuite knows there is something connected, because it launches it self, but don't recognize the phone and says it can't be recovered. Also, Adb don't see the phone either, only fastboot.
With fastboot commands I tried to reboot into recovery and nothing happened. Then wipe cache/user data, reflash stock recovery. Everything failed with message "remote: not allowed". And of course, because I never unlocked my bootloader. Fastboot says phone locked, frp locked (was frp, don't remember now exactly).
Then, I read about to let the battery die. I did. That didn't work either, phone keeps stuck on honor blue logo.
I downloaded multitool for huawei software, and everything requires an unlocked bootloader to recover.
Then, I tried to get unlock code, but huawei site ask me product id which I can't get because phone is bricked (I have all other data, imei, serial, etc.) . Tried with id generator too, and nothing what I tried have work so far. It's frustrating.
I'm pretty hopeless now, no unlock, no recovery, no erecovery, so I can't flash anything on the damn phone to try to recover it.
Can I save my phone or is it just an expensive brick? Any help will be REALLY welcome.
:crying:
Click to expand...
Click to collapse
Well, is a bit silly to answer yourself but this can help someone else:
I did purchase a license of 3 days of dc phoenix software and force updated version android 6.0 c432B131 on my honor 8 fdr L19.
It flashed ok, but software said that couldn't install update. On phone went to 99% for long time (more than 1 hour).
So I looking for some info, and also the software said that I had to manually update. I just copied the same rom with dload method: just the same UPDATE.APP on the folder, and tried the 3 buttons: It worked!
After a success bootup, it found inmediatelly (OTA) the update to android 7, c432b360 firmware and downloaded and installed.
Here went something strange: after updated again via OTA, everything was working ok, but on about phone, the version shown wasn't the c432b360. Instead it said something about test keys build. Just for being safe, I tried to full reset the phone and... it failed. It said failed on erecovery menu, and after that, the next boot up I couldn't pass over wifi setting menu: keyboard was missing and it just tried to talk to text input. Another panic moment, so I tried to enter on recovery to clear cache and reset user with no luck. After that, phone refused to start showing an error message on fastboot screen: "phone couldn't pass verification, it may not function properly".
What to do? just do all the things again, but just with dload method. As I was on android 7, first I installed downgrade package. Ok, it did well. After, installed again c432b131 (android 6). And finally success!.
Once again, phone ask for install OTA android 7 and I let it. Now, I just didn't tried to do a factory reset and so far is ok.... but it hasn't AOSP Android keyboard anymore. So far is working ok, everything is working: wifi, phone, 4g mobile internet, nfc, sensors, apps, gps, compass... so I'm pretty happy now, but not sure what happened when I tried to factory reset and what happened to AOSP Android keyboard.
Noivern said:
Well, is a bit silly to answer yourself but this can help someone else:
I did purchase a license of 3 days of dc phoenix software and force updated version android 6.0 c432B131 on my honor 8 fdr L19.
It flashed ok, but software said that couldn't install update. On phone went to 99% for long time (more than 1 hour).
So I looking for some info, and also the software said that I had to manually update. I just copied the same rom with dload method: just the same UPDATE.APP on the folder, and tried the 3 buttons: It worked!
After a success bootup, it found inmediatelly (OTA) the update to android 7, c432b360 firmware and downloaded and installed.
Here went something strange: after updated again via OTA, everything was working ok, but on about phone, the version shown wasn't the c432b360. Instead it said something about test keys build. Just for being safe, I tried to full reset the phone and... it failed. It said failed on erecovery menu, and after that, the next boot up I couldn't pass over wifi setting menu: keyboard was missing and it just tried to talk to text input. Another panic moment, so I tried to enter on recovery to clear cache and reset user with no luck. After that, phone refused to start showing an error message on fastboot screen: "phone couldn't pass verification, it may not function properly".
What to do? just do all the things again, but just with dload method. As I was on android 7, first I installed downgrade package. Ok, it did well. After, installed again c432b131 (android 6). And finally success!.
Once again, phone ask for install OTA android 7 and I let it. Now, I just didn't tried to do a factory reset and so far is ok.... but it hasn't AOSP Android keyboard anymore. So far is working ok, everything is working: wifi, phone, 4g mobile internet, nfc, sensors, apps, gps, compass... so I'm pretty happy now, but not sure what happened when I tried to factory reset and what happened to AOSP Android keyboard.
Click to expand...
Click to collapse
A late answer but maybe useful for some
Because the OTA showed up, was not a full OTA file. I guess it was only 1.3 gb something. It was a test build and didnt have any apks inside including the keyboard. And also not a stable one (test build) So it is always better to download FULL package from the menu and flash that one.
Hi guys,
Today I downloaded (or tried to at least) the latest update for my Mate 9 Pro. Haven't done anything to the phone prior, no rooting or flashing, I've just used the phone stock and updated as EMUI told me to. But this update failed at 97%, and the phone wont start anymore, instead it enters Huawei eRecovery mode. Here I choose the option "Download latest version and recovery", but after connecting to Wifi and starting the download it simply says "getting package info failed". And here I'm stuck.
Got a lot of pictures and stuff on my phone that I wouldn't like losing, so I haven't tried the "wipe data/factory reset" option.
Any idea what I can do?
Btw, I am an absolute novice when it comes to doing anything with these smartphones. I've always just used them as they come, so I really need some help on this.
Main concern is that I don't want to loose all of the things I saved on my phone