Mate 9 dead while texting. No way of booting. Any help? - Huawei Mate 9 Questions & Answers

Hi there!
I was just texting on whatsapp with 89% of battery and suddenly the phone rebooted and stuck on the Huawei Logo. I shutted down to turn on again but nothing happen since that.
I already tried all methods to turn on, and nothing happen.
I put it at charge even if no light or screen turn on, just in case it lacked battery, and after that tried again but nothing.
Also the phone was unplugged when I was texting and all was good.
Any idea?

angelvinci said:
Hi there!
I was just texting on whatsapp with 89% of battery and suddenly the phone rebooted and stuck on the Huawei Logo. I shutted down to turn on again but nothing happen since that.
I already tried all methods to turn on, and nothing happen.
I put it at charge even if no light or screen turn on, just in case it lacked battery, and after that tried again but nothing.
Also the phone was unplugged when I was texting and all was good.
Any idea?
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Click to collapse
i'm not the expert here, but i guess it was motherboard issue due to no light or cannot even turn on the phone.
if it motherboard, i suggest you buy a new phone coz as far as i know it's gonna coz you a lot.
but you can try to fix it.

Related

[Q] Possible battery drain when off

I really don't know if this is possible or not.... but I might need to get some new corduroys after a case of the brown adrenalin with my new sensation.
Got it Friday as could see progress on the rooting and sure enough Revolution came up with the goods same day. Rooted it Saturday.
Fully charged it, switched it off and went back to the HD2 - flip case and car kit arriving today. Really don't wanna damage my new boy toy by pocketing it with car keys etc.
Stone me though I thought I bricked it. Wouldn't switch on this morning - just a dark flicker of the screen. Sweat pouring off my forehead. Never bricked a device and flashed my HD2 & TP2 a million times and my £450 unlocked handset is 3 days old and dead..
Long and the short of it is plugged in the charger again and a few minutes later it powers up - 3% battery.
Is it possible it could drain switched off? Or should I blame the kids for messing with it and deduct my dry cleaning bill from their pocket-money?
After I rooted, I had to do a battery pull until I was able to turn my phone on again, although this doesn't really replicate what problem you had...
The battery does not drain if the phone is turned off.
Question is, was it definitely turned off?
Even if it wasn't, there's no way a full charge is going to drain overnight... Unless you had a Satnav running...
Sent from my HTC Sensation Z710e using XDA Premium App
You're right - it SHOULDN'T... I'd rebooted no problems several times after the rooting. Some OTA update came over and didn't install successfully though.
It'd be very odd (and a warranty issue, get ready to go into rooting reverse) but for now I'm inclined to just blame the kids. Unless anyone else has has similar experiences.
I guess time with it will tell.
EDIT: Apparently it's a known issue and has been fixed with the new CWM update! See: http://forum.xda-developers.com/showthread.php?t=1192300
Ah ha, looks like it's not just me!
This just happened to me today and I had to change my pants because I thought I bricked it. I rooted it and installed InsertCoin no problems!
Today, as it jumped off my WiFi and onto the mobile network it got stuck on "Disconnecting from Morsolo's WiFi" and just sorta froze there (the phone still worked, but it wouldn't fully disconnect from WiFi, so I got no mobile data).
I turned the phone off via normal methods (40% Battery)... Then it wouldn't turn back on. The phone was a little bit hot at this point, but it does heat up so I thought nothing of it.
For a good 30 minutes, nothing happened. All that I could see happening when I attempted to turn the phone on was, the screen backlight would turn on, fade off, turn on, fade off. No boot, no recovery, nothing.
I tried charging it and it would show the indicator for 2 seconds and stop charging (but this is a known issue, apparently it continues to charge regardless).
After numerous times pulling the battery, trying to start, charging, battery, start... I finally managed to get it to boot and it said the battery was at 3%... After the phone was STONE COLD DEAD for a good 30 minutes to 1 hour.
...I just got home (with a dead battery, of course) and now that I've plugged it in again, it wont boot, again.
I think we've discovered an issue.
EDIT: Good man. Thanks for the update. Better get onto that right away.
Yup.. that's the same experience... except I'm still on stock rom with tweaks.
What do you reckon - flash back to stock and see if it still happens? Really don't want it turning into permanent paperweight with an iffy bootloader for someone at warranty to find with their JTAG.
Morsolo said:
Ah ha, looks like it's not just me!
This just happened to me today and I had to change my pants because I thought I bricked it. I rooted it and installed InsertCoin no problems!
Today, as it jumped off my WiFi and onto the mobile network it got stuck on "Disconnecting from Morsolo's WiFi" and just sorta froze there (the phone still worked, but it wouldn't fully disconnect from WiFi, so I got no mobile data).
I turned the phone off via normal methods (40% Battery)... Then it wouldn't turn back on. The phone was a little bit hot at this point, but it does heat up so I thought nothing of it.
For a good 30 minutes, nothing happened. All that I could see happening when I attempted to turn the phone on was, the screen backlight would turn on, fade off, turn on, fade off. No boot, no recovery, nothing.
I tried charging it and it would show the indicator for 2 seconds and stop charging (but this is a known issue, apparently it continues to charge regardless).
After numerous times pulling the battery, trying to start, charging, battery, start... I finally managed to get it to boot and it said the battery was at 3%... After the phone was STONE COLD DEAD for a good 30 minutes to 1 hour.
...I just got home (with a dead battery, of course) and now that I've plugged it in again, it wont boot, again.
I think we've discovered an issue.
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Click to collapse

Phone won't turn on?

Hey guys so Im sorry if this is a known problem or something, but my girlfriend let me hold on to her phone during the school day. I do it everyday and nothings wrong. Today when she asked for the phone back, it was turned off, it would not turn on. I hold the power button and nothing comes on, made sure the battery is plugged in etc but its just powered down the whole time.
Is it bricked? or is the battery just dead? She won't be back home for a few hours so she has no way to charge it to see if it's just dead. Anyone? thanks
It's probably just dead. A device doesn't just brick out of no where.
bkoon1218 said:
It's probably just dead. A device doesn't just brick out of no where.
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Click to collapse
I don't own this phone, I own an HD2 so I'm kinda clueless...if the phone dies does it even turn on for a few seconds and then dies, or not at all?
My phone turns on even when on 0 percent, gets to the lock screen then dies, that's why I'm wondering if it's a brick...but the phone may just be different.
EDIT: PHONES WORKING was just dead.

Phone died all of sudden AGAIN?

Not sure if anyone has any new ideas as I've had this happened before and had to get the phone fixed with new motherboard. My phone has been working ok with the official ICS update. It's rooted. Things seem to be a little weird the last few days with the phone hanging and sometimes the screen will just turn into this fuzzy appearance and yesterday while it was just sitting on my desk..it seem to be using a lot of power with the battery going to 4% from 80% in just 3-4 hours idling. IT also got really hot while charging, so i turned it off and rebooted. Thought it was fine.
Then last night, while charging, it seem to be sluggish. so I restarted the phone. But after it turned off..it won't respond anymore. No light when plug in for charging, or plug to computer...cannot go into bootloader with vol down / power.
I had a similar experience before when the phone suddenly died 3 mths ago and thought it was related to a custom ROM, but HTC replaced the motherboard...now it's unresponsive same way.
Time to send back again? Or anyone have new ideas about this?
Take out the battery, put it back in. Try to turn it on. Still nothing? Volume down and power. No bootloader? Sorry, its probably dicked.
There's other things to try, but from what ive gathered, they probably won't help.

[Q] 8X Died?!

Hey Guys,
yesterday my 8x suddenly Died out of nowhere.. Battery was about 70%.. want to have a look at it and nothing happend. Tried all combos of keys ( Vol down+Power etc) but nothing happend. When i connect the charger the charging LED stays off. Wanna know if someone had the same issue and how to fix it,if possible.. seems that the device is bricked,but dont know...
Greets
basti2909 said:
Hey Guys,
yesterday my 8x suddenly Died out of nowhere.. Battery was about 70%.. want to have a look at it and nothing happend. Tried all combos of keys ( Vol down+Power etc) but nothing happend. When i connect the charger the charging LED stays off. Wanna know if someone had the same issue and how to fix it,if possible.. seems that the device is bricked,but dont know...
Greets
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Click to collapse
same problem It's completely dead. Won't turn on at all, I've tried all the key combinations.
Charge light doesn't even turn on... Does someone know what to do? Is it even possible to flash with it not able to turn on?
dolphindive said:
same problem It's completely dead. Won't turn on at all, I've tried all the key combinations.
Charge light doesn't even turn on... Does someone know what to do? Is it even possible to flash with it not able to turn on?
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Click to collapse
dont think there is anything to do. have sent it back to provider.. Flash is impossible cause u dont get any reaction when u connect.
Same here !!!
I had this same problem with my device already TWICE..... in two weeks. I bought my phone, installed what i need.... in first week phone got dead overnite.... no charging light, no reset, nothing.... I put in on warranty repair.... after it came back the statement said that what I said did not appear so they reflashed it to newer ROM only....how I don't know when the phone was completely dead... I again installed all I need a next week after happened the same!!!! At evening phone was charged full and at morning it was dead. So second time i put it on warranty repair and they said that is my problem, that I should not install any another apps from MS store !!!! I mean what the F**K, I buy overexpensive phone and I should use it without additional apps from MS store??? then I need only Nokia from 1990 and I'll be set to phone and write sms My 8X is still in repair so we will see what will happen next time.... but to say truth, I'm fed up with this phone already...
Just happened to me few days ago with the battery at about 10%. after i totally gave up and ready to send it for warranty repair. After a day, it started again as the battery was fully drained. it seems that the phone freezed somewhere with the screen off and the only trick was to drain the battery. no key combination was working and no charging lite. It could be so easy if the battery was accessible, unfortunately it's not ((
phone dead
mnm372 said:
Just happened to me few days ago with the battery at about 10%. after i totally gave up and ready to send it for warranty repair. After a day, it started again as the battery was fully drained. it seems that the phone freezed somewhere with the screen off and the only trick was to drain the battery. no key combination was working and no charging lite. It could be so easy if the battery was accessible, unfortunately it's not ((
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Click to collapse
over two days the battery ran down prematurely and then refused to charge no charge light phone dead. htc less than helpful now begins the nightmare with Kogan support
Hello,
I searched for died 8X Phones. I have the same problem TWICE with my HTC 8X.
The firstdevice is ran 6 weeks, then the repair center has replaced my phone with a brand new one. After 2 weeks exactly the same problem (no function, no loading, no reset, no connection) with the second one
Have anyone an idea which function or app the phone lets crashing?
I woke up this morning to my HTC 8X being powered down when I know it had at least 45% battery. When I tried to power the device back on it would not come back on. I contacted HTC and they told me to press camera button+vol down+power for fifteen seconds and when the device vibrates to let go of the power button but keep the camera+vol down buttons pressed, when I attempted this nothing happend so the HTC representative on the phone advised me to just send it in for repair. I've owned the phone for a little over a month and a half, was on the latest firmware, and had the phone protected with full body invisible shield and HTC doubleshot case.
Had this problem yesterday...suddenly phone died and nothing
waited till i got home from work and plugged it in to the laptop and it sprang back to life saying it was compleatly out of charge....was showing 80 odd % before hand

[Q] How to Load Androis ios to phone

Sorry if i cant make a threat about this here.
I was wondering how to load android ios to my motorola droid ultra.
I was factory reseting my phone, since the phone had issues with shutting off randomly, well it shut off in the middle of the process, so i have a soft bricked phone. Wont boot up to anything since it doesnt have nothing to boot up to, sincei t turned off in the middle of reseting the phone.
I went to hard reset after it happend, and clicked to recovey, but theres no recovery either.
Is there a way i can load androi to it via odin or something? Dont want to buy another mother board to swap it. Thanks...
fevera1985 said:
Sorry if i cant make a threat about this here.
I was wondering how to load android ios to my motorola droid ultra.
I was factory reseting my phone, since the phone had issues with shutting off randomly, well it shut off in the middle of the process, so i have a soft bricked phone. Wont boot up to anything since it doesnt have nothing to boot up to, sincei t turned off in the middle of reseting the phone.
I went to hard reset after it happend, and clicked to recovey, but theres no recovery either.
Is there a way i can load androi to it via odin or something? Dont want to buy another mother board to swap it. Thanks...
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Click to collapse
Can it boot to bootloader?
The Dirtydee Z3
Now its good to go, booted up to normal .
I think the issue is the battery tho.
Randomly it shuts off... It wont turn unless i insert the charger, if i remove it it ****s off. Sometimes when its on and the charger is inserted the battery level shows 100%. Other tines if the phone turns on without the charger battery level says 65% but if i insert the charger it shows as 100% again. I also read that it can be over heating thats why it shuts iff randomly but it shuts off every 10 to 20 mns or even less..
Any ideas?

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