I received my phone today, and while I'm generally quite happy with it, there's one thing that really bugs me; the camera motor is really, really loud while the sensor is moving. Could I please ask anyone who has the phone to confirm whether it's supposed to sound like this?
I've shot a video from another phone to try and capture the sound it makes here: https://photos.app.goo.gl/2HVQRVtiQVjEGnBk6
I moved the module manually by pressing and holding the camera switch button and moving up and down, but it also makes quite a bit of noise when just pressing it as well.
It's also very noticeable when capturing a video from the device itself: https://photos.app.goo.gl/1cQmbBMFjHEtnNfy5
Like above I moved the sensor manually, but I suspect things like motion tracking won't work very well due to it capturing the audio of the motor.
Wow, thanks for letting us hear what it sounds like. Helps me as I start to collect various "issues" from other end users.
HomerSp said:
I received my phone today, and while I'm generally quite happy with it, there's one thing that really bugs me; the camera motor is really, really loud while the sensor is moving. Could I please ask anyone who has the phone to confirm whether it's supposed to sound like this?
I've shot a video from another phone to try and capture the sound it makes here: https://photos.app.goo.gl/2HVQRVtiQVjEGnBk6
I moved the module manually by pressing and holding the camera switch button and moving up and down, but it also makes quite a bit of noise when just pressing it as well.
It's also very noticeable when capturing a video from the device itself: https://photos.app.goo.gl/1cQmbBMFjHEtnNfy5
Like above I moved the sensor manually, but I suspect things like motion tracking won't work very well due to it capturing the audio of the motor.
Click to expand...
Click to collapse
They sound like sound effects used for alien invasion type of movies .
Hmm hope by the time it is released on the US it doesnt have most of the issues happening
yeah i had been using it the past month and noticed the same. There is a Flip Camera sound feature in the options but didnt seem to make a difference on my end.
HomerSp said:
I received my phone today, and while I'm generally quite happy with it, there's one thing that really bugs me; the camera motor is really, really loud while the sensor is moving. Could I please ask anyone who has the phone to confirm whether it's supposed to sound like this?
I've shot a video from another phone to try and capture the sound it makes here: https://photos.app.goo.gl/2HVQRVtiQVjEGnBk6
I moved the module manually by pressing and holding the camera switch button and moving up and down, but it also makes quite a bit of noise when just pressing it as well.
It's also very noticeable when capturing a video from the device itself: https://photos.app.goo.gl/1cQmbBMFjHEtnNfy5
Like above I moved the sensor manually, but I suspect things like motion tracking won't work very well due to it capturing the audio of the motor.
Click to expand...
Click to collapse
Faulty unit
So I spoke with Asus support, and according to them these noises are completely normal, so yeah, I don't know. Because of this I've now returned it to the shop I bought it from as this really was a deal-breaker for me.
HomerSp said:
I received my phone today, and while I'm generally quite happy with it, there's one thing that really bugs me; the camera motor is really, really loud while the sensor is moving. Could I please ask anyone who has the phone to confirm whether it's supposed to sound like this?
I've shot a video from another phone to try and capture the sound it makes here: https://photos.app.goo.gl/2HVQRVtiQVjEGnBk6
I moved the module manually by pressing and holding the camera switch button and moving up and down, but it also makes quite a bit of noise when just pressing it as well.
It's also very noticeable when capturing a video from the device itself: https://photos.app.goo.gl/1cQmbBMFjHEtnNfy5
Like above I moved the sensor manually, but I suspect things like motion tracking won't work very well due to it capturing the audio of the motor.
Click to expand...
Click to collapse
Doesn't sound bad here
https://youtu.be/ZPv9XPHMYfg
Sent from my ASUS_Z01RD using Tapatalk
sedp23 said:
Doesn't sound bad here
https://youtu.be/ZPv9XPHMYfg
Sent from my ASUS_Z01RD using Tapatalk
Click to expand...
Click to collapse
Thanks for the link! That does sound far more acceptable. I had a look at a few video reviews before ordering it, and none of them mentioned anything about the noises my unit had - that's why I was curious if anyone else was experiencing the same thing. But it definitely sounds like my unit was faulty, and that it shouldn't sound nearly as bad as it did.
I bet ASUS never actually bothered to watch/listen to the videos I sent them and instead just said it's normal and hoped I wouldn't mind.
HomerSp said:
Thanks for the link! That does sound far more acceptable. I had a look at a few video reviews before ordering it, and none of them mentioned anything about the noises my unit had - that's why I was curious if anyone else was experiencing the same thing. But it definitely sounds like my unit was faulty, and that it shouldn't sound nearly as bad as it did.
I bet ASUS never actually bothered to watch/listen to the videos I sent them and instead just said it's normal and hoped I wouldn't mind.
Click to expand...
Click to collapse
Hello, my flip camera also has weird sound (alien) when I adjust the position using volume keys. However, I think that this is normal due to the motorized mechanisms.
Edit: I looked at your video and my unit has the same sound.
Just bought a used ZF6, my camera motor has the same loud Noises as the OP in videos.
It's when they stop making sounds that you need to worry...
Related
Hi there,
I have the feeling that my microphone sensitivity is way to high - I mean you don't have to talk that loud in order to produce annoying cracks/snaps in every video recording. Is there any way to low the microphone volume level ? Do you face the same problem ?
yep, same here. when making voice calls the microphone level is a little too low for my taste, but when recording videos, mic sensitivity is through the roof. if someone's talking right next to me while i'm recording or if i start talking there's heavy sound distortion going on in the video. i record a lot of paintball matches and most of my (if not all) videos have unusable (corrupted) audio tracks due to either me talking or loud backgound noises.
/edit:
i uploaded a sample video... don't mind what's going on there, we were testing our newly bought sup-air paintball field for the first time, even though we were only halfway done preparing everything ;D
Sample Video @ YouTube
you're right, especially with video recording, a single light wind when recording outside and all the sound is bad
I took very nice HD videos of my holidays, but for most of them all you hear is a stressing noise due to the wind in the microphone.........and the wind was light, the usual light wind on a beach
This is exactly what I been saying. I'm not a HTC bashed but their promo gave the impression video sound quality would be impressive.
misiek_to_ja said:
Hi there,
I have the feeling that my microphone sensitivity is way to high - I mean you don't have to talk that loud in order to produce annoying cracks/snaps in every video recording. Is there any way to low the microphone volume level ? Do you face the same problem ?
Click to expand...
Click to collapse
Yes, everybody has this problem. The mic gain is set too high during stereo-recording, resulting in clipping, especially when close to the sound-source. Still not solved in 2.3.4 either. I don't think it's a hardware problem, but a settings problem. It is much less problematic when recording in mono.
Use this: https://market.android.com/details?id=yuku.mp3recorder.lite&feature=search_result
Dacoit said:
Use this: https://market.android.com/details?id=yuku.mp3recorder.lite&feature=search_result
Click to expand...
Click to collapse
Thanks, but I need to be able to adjust the stereo mic sensitivity in the video recorder.
mista.maja said:
i uploaded a sample video...
Sample Video @ YouTube
Click to expand...
Click to collapse
Hi,
This is exactly what I'm experiencing, thanks for uploading it ! It is really strange nobody shared this issue before on any forum. At first I thought my device is damaged or something. Anyway it is good to hear there is a little chance they will fix it by software upgrade. What I can suggest is to simply create a support ticket request to HTC demanding to have it solved. If more people will complain about it maybe they will do something to fix this.
Yeah, they really need to fix it. They were really touting the stereo sounding recording as an important feature on the phone. Does anyone know if any custom ROMs can fix it?
sowen222 said:
Thanks, but I need to be able to adjust the stereo mic sensitivity in the video recorder.
Click to expand...
Click to collapse
Exactly... For a while I thought my device was damaged until I saw others complaining too. It sounds like it is due to poorly adjusted noise cancelling. Stock voice recorder makes horrible recordings, too. You have to speak unusually loud to get your voice recorded. It also affects applications like Soundhound: nothing gets recognized unless the source is really loud.
One of the most terrible camera issue to date..
The focus function as it is known is useful to catch a better image and video quality, however due to the fact that it makes a horrible clicking noise while recording a video makes the camera a complete nuisance, having said that, with the most video that you'll shot with the loud clicking noise recorded into the audio stream thanks to the dual microphone is not as enjoyable as spending the amount of money on a tablet that doesn't meet software and hardware quality that the Asus buyers are looking for, yea a marketing company is more best at being a liar than bring the best available device to the market. Not to mention its customer services...
Good one ASUS, for making a substandard product!
Wait...what? Can anyone confirm that they have a clicking sound? This sounds like a hardware defect.
jeeze, with all these issues being mentioned, im no longer worried about J&R putting my device on back order.
these issues should be posted on their FB page so they can become aware of them.
timrock said:
jeeze, with all these issues being mentioned, im no longer worried about J&R putting my device on back order.
these issues should be posted on their FB page so they can become aware of them.
Click to expand...
Click to collapse
Yeah, all the reports are not exactly good for the inner atmosphere. I only have the I/O issues though, and haven't heard a clicking sound yet from the camera...
The only thing I would hardly touch with a loooooooooooooooooong stick is damn Facebook. Shame that companies nowadays only pay slight attention to their customers, and then only when they post to FB.
MartyHulskemper said:
Yeah, all the reports are not exactly good for the inner atmosphere. I only have the I/O issues though, and haven't heard a clicking sound yet from the camera...
The only thing I would hardly touch with a loooooooooooooooooong stick is damn Facebook. Shame that companies nowadays only pay slight attention to their customers, and then only when they post to FB.
Click to expand...
Click to collapse
I've two units here that "press to focus" make clicking noise while recording.
And it is actually very loudly recorded into the video.
So if no one else has the problem, it will have to be returned.
fool2x said:
I've two units here that "press to focus" make clicking noise while recording.
And it is actually very loudly recorded into the video.
So if no one else has the problem, it will have to be returned.
Click to expand...
Click to collapse
I'd wait for more feedback, then return it. I haven't heard anyone else complaining about clicking noises.
press to focus clicking noise in recording
fool2x said:
I've two units here that "press to focus" make clicking noise while recording.
And it is actually very loudly recorded into the video.
So if no one else has the problem, it will have to be returned.
Click to expand...
Click to collapse
Would you be able to post a short video of the noise? Youtube? Thank you!
fool2x said:
I've two units here that "press to focus" make clicking noise while recording.
And it is actually very loudly recorded into the video.
So if no one else has the problem, it will have to be returned.
Click to expand...
Click to collapse
I have paid specific attention now (and have access to my unit), and it does it too. I use ProCamera, which normally provide the option to turn off the shutter sound (that's what it is actually called -- at first, I thought you were referring to a bad fit in your casing or something). Alas, that option doesn't work with the TF700, as I still get shutter sound even when that option is enabled.
It sounds like all TF700s will have this.
edrodata said:
Would you be able to post a short video of the noise? Youtube? Thank you!
Click to expand...
Click to collapse
Here you go
http://youtu.be/iCuQ8zf7nyw
By the way -- with the inherent risk of parroting myself over and over again till everyone in here is sick and tired of it -- I am sure that custom ROMs will fix this issue, as they did with the SGS2. I discovered some years ago that, in some countries, it is actually prescribed by law that a digital camera must make itself known to subjects with distinctive sound when taking a photograph (to prevent unconsented picturing of individuals), so it might have to do with legisation rather than a poor design decision in itself. But in the end, it still is a poor design decision. A lot of people hate it, though, so it probably won't be the issue waiting longest in the queue.
Just tested this myself, and I can confirm that every time you click to focus during a video recording there's a small clicking noise. And it gets recorded very loud in the actual video. This does not seem like a sound that's added in for legal reasons or whatever. It sounds like a mechanical noise from the camera itself. E.g. no easy fix with the wonders of custom ROMs.
Here's a short clip I just did clearly showing the issue:
I just tested it and wow the sound is bad!
But on the other hand, I don't think is a huge problem since I think the auto focus does a great job, and and it's not making that sound when it auto focuses.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
ok, this plus IO issues = cancelled order.
timrock said:
ok, this plus IO issues = cancelled order.
Click to expand...
Click to collapse
Wow you sure hate your life
Sent from my Jelly Beaned GNexus
ray3andrei said:
Wow you sure hate your life
Sent from my Jelly Beaned GNexus
Click to expand...
Click to collapse
how did you gather that?
Einride said:
Just tested this myself, and I can confirm that every time you click to focus during a video recording there's a small clicking noise. And it gets recorded very loud in the actual video. This does not seem like a sound that's added in for legal reasons or whatever. It sounds like a mechanical noise from the camera itself. E.g. no easy fix with the wonders of custom ROMs.
Here's a short clip I just did clearly showing the issue:
Click to expand...
Click to collapse
wow, holy crap that sucks... good thing I probably wont be using the camera for anything beyond scanning bar codes and stuff. XD
I'm not quite sure, but when I had the Transformer, I thought there was an Option in the Camer App for the clicking sound, which you could disable.
ATM I can't look it up by my self, but I will have a look tomorrow if I can disable it on my Tablet.
I just found that option in the camera app, but as stated earlier the sound comes from the mechanics itselve when you manually touch the screen to focus. I the option in the app is only for the software shutter sound.
I wonder why this didn't come out in those Apple friendly reviews of the 700???
Your models seem to have come out before the official release. Perhaps these are early test or "beta" - maybe these and other glitches are being worked out and thats why so long 2c the release???
Just thinkin out loud.
Maybe because it's a very specific problem that is not noticible in everyday use, so the reviewers didn't check for it?
I like that the people in your this forum is testing and reporting stuff they find but it's also important that it's not blown out of preporsons. If I hadn't read this post I've never would have noticed this "problem" simply because I never had the need to manually focus the camera wile recording videos.
Hey guys I just got my moto g and i just noticed that there is a clicking noise when i turn the camera on or off. I'm not sure if I damaged it or if it's just the nature of the phone.
Thanks!
g3omanser said:
Hey guys I just got my moto g and i just noticed that there is a clicking noise when i turn the camera on or off. I'm not sure if I damaged it or if it's just the nature of the phone.
Thanks!
Click to expand...
Click to collapse
I think they all do it.
This happens to all moto Gs. I think it's just the nature of the phone. There was a thread about this on the moto g support forums and it seems this is normal
Sent from my XT1034 using Tapatalk
me too and i try to ignore it
This is normal, also had it in my old xperia U, figured it was the tiny camera lens getting "ready" and back to a secured position when turned off.
Just tested this now, it seems to make a popping sound when you launch and close the camera they seem to be different volumes too with closing making a louder noise, how stange. Maybe the tiny motor kicking in for OIS
Edit: maybe not as a quick search reveals this camera has no OIS.
michael-jb said:
Just tested this now, it seems to make a popping sound when you launch and close the camera they seem to be different volumes too with closing making a louder noise, how stange. Maybe the tiny motor kicking in for OIS
Edit: maybe not as a quick search reveals this camera has no OIS.
Click to expand...
Click to collapse
It does have focus control though which equally requires a moving element.
phew! thanks guys for the help. i was getting worried that my phone got damaged or something. i also thought that the camera was getting ready to shoot like many of you said but i guess there's no need to worry now. i guess you cant really complain about anything about this phone especially with this AMAZING price tag and performance. I just got my 4.4 update btw. SOO excited to see how it runs
g3omanser said:
AMAZING price tag and performance
Click to expand...
Click to collapse
Second that, but if you are a detail freak you might be annoyed by some of the corners that are being cut to keep the cost so low. Still, the cheapest place in the UK with stock are Tesco's and they'll take returns til the cows come home, so nothing really to lose.
My old HTV EVO (WiMax) did this also, so I'm pretty sure its normal. It was especially noticeable during boot-up.
Questions and help issues go in Q&A and Help section
Thread moved
Thanks
FNSM
I think it's Auto Focus mechanism. In Moto Defy it was really loud. Also the volume buttons make similar noise to camera's.
First off.. The speakers.
The bottom speaker sounds much lower. The top speaker souns much louder and more crisp while playing music etc.. Should it be like this?
Second.. The camera is laggy. In all kinds of modes, while looking around it feels like watching with low FPS. I had a z1 before and it was totaly fluid. My z3 is only fluid while recording a video.
also, i have 1 dead pixel..
I bought this phone 3 weeks ago and had to return it after a week because i had no time to return it earlier. The power button and volume up rocker was very hard to press and had no feeling of a buttom. Mostly like a sirup drenched remote controll. They returned the phone to me, today by only replacing the buttons.
Please answear my questions asap <3 I think i might have to bring out my knuckles on this one and tell them to give me a new one or ill take legal actions.
Buttons are a bit hard but, I got used to it its not that bad, at least for me. I have heard some got mismatched speakers but mine seems to have equal speakers. Try and ask for a replacement/repair for the speakers.
abhinav.tella said:
Buttons are a bit hard but, I got used to it its not that bad, at least for me. I have heard some got mismatched speakers but mine seems to have equal speakers. Try and ask for a replacement/repair for the speakers.
Click to expand...
Click to collapse
Thanks. So they do sound same loudness and clarity?
hows your camera? Is it "laggy"?
nuqqi said:
Thanks. So they do sound same loudness and clarity?
hows your camera? Is it "laggy"?
Click to expand...
Click to collapse
I don't percieve much lag. And yes clarity "seems" the same to me in both speakers.
Camera app is fine on mine although I do select Manual 20mp and image stabiliser. IF it's laggy, the picture takes fine even when moving. Just use a steady hand
Top speaker is louder and bassier than the bottom one. Think its normal on this phone.
1 Dead pixel isn't enough to replace a screen I believe with tv's it's 3 or 4, so maybe the same with the phone?
nuqqi said:
Thanks. So they do sound same loudness and clarity?
hows your camera? Is it "laggy"?
Click to expand...
Click to collapse
Have you tried turning off the s-surround or whatever it's called in audio settings ? It affects the speakers.
About the dead pixel - if it's just one, they might refuse to replace it. There is an "acceptable" number stated for all LCD screens.
Jonathan-H said:
Camera app is fine on mine although I do select Manual 20mp and image stabiliser. IF it's laggy, the picture takes fine even when moving. Just use a steady hand
Top speaker is louder and bassier than the bottom one. Think its normal on this phone.
1 Dead pixel isn't enough to replace a screen I believe with tv's it's 3 or 4, so maybe the same with the phone?
Click to expand...
Click to collapse
The lagginess is though not after the picture is taken. Its while observing, feels like playing a heavy game on a old computer.
Hmm fine pictures even while moving? I just tried auto mode and manual mode with different iso settings and with and without stabilizer. It seems that even the sligtest move and the picture gets really foggy and blurred.
About the speakers, yeah.. It seems like it
S mode is off.
My camera is really rattly and doesnt secure in the closed position!
Its ****ing disgusting of a sound when I put in down on a table, is this normal?
Really kills ALL fun I can have with this device
Mine seems pretty OK. No rattling when I control the camera.
There might be some quality control issues. I've seen a few mention rattling but most say theirs is fine. So with that in mind it sounds like you risk having to RMA the device when you get it.
My camera was rattling too if I did not use the Quick Control Button to retreat the camera regularily because the camera is hitting the case even when shaking it.
I fixed it by placing a strip of duct tape under the camera and now it is silent.
The same problem with my flipcam.
Mine works fine.
Dasswable said:
My camera was rattling too if I did not use the Quick Control Button to retreat the camera regularily because the camera is hitting the case even when shaking it.
I fixed it by placing a strip of duct tape under the camera and now it is silent.
Click to expand...
Click to collapse
I was thinking into a similar direction... Good to hear this works.
facepalm lol
Dasswable said:
My camera was rattling too if I did not use the Quick Control Button to retreat the camera regularily because the camera is hitting the case even when shaking it.
I fixed it by placing a strip of duct tape under the camera and now it is silent.
Click to expand...
Click to collapse
Duct tape on a phone? 2019.?
No thanks
My camera is firm and doesnt rattle, it does make some noise when the camera moves but thats to be expected I think.
Well, it seems as if it's going to be a crap shoot whether you get one that rattles or not? Too risky unless we get way more reviews saying that it doesn't rattle.
jaseman said:
Well, it seems as if it's going to be a crap shoot whether you get one that rattles or not? Too risky unless we get way more reviews saying that it doesn't rattle.
Click to expand...
Click to collapse
Difficult to say with such a small sample size.
Could be 1%, 5%, 20%, 50% or 90% with issues. The quality control might get better or the mechanism might just have that bad yields. So right now we have to assume it's either a small number of devices or first batch problems. I find it hard to believe they'd bring a device to market with glaring issues. You never know though.
T I find it hard to believe they'd bring a device to market with glaring issues. You never know though.[/QUOTE said:
Ummm, ever hear of the Galaxy fold???
Click to expand...
Click to collapse
jaseman said:
Ummm, ever hear of the Galaxy fold???
Click to expand...
Click to collapse
Yes and it isn't comparable.
This is a quality control issue from the factory. I haven't heard anyone say it started rattling later (nor does it seem there would be time to start breaking the device through regular use unless it's sensitive and starts rattling from dust and debris).
The Fold worked fine at the factory and testing in a controlled environment did not reveal the fragility of the design. Otherwise we may as well bring up Note 7 too. That's also a design flaw.
Since not all models rattle it isn't necessarily a design flaw but one of quality and yields. Of course Asus is welcome to make a statement on what causes the issue.
Mine also rattle when put down on table and same with just tapping the screen. Otherwise it is good. Weird that no review mentioned this, not even tech tablets. If the phone didn't cost 570 euro, but 250 euro I would not mind, but I'm going to return it, it is unacceptable for the price.
Mine doesn't rattle when closed, but also doesn't open fully. It sits at a slight angle when open, so I have to press "volume up" for a second to straighten it. As far as I can see there's no calibration tool for camera angle. This might help solve both problems.
Mine rattle to
the camera opens a little whenever I was fast walking with the phone in my pocket or when I wear lose pants but I fixed it by adding 2 strips of tape behind the camera :/
I found out that the rattle is coming from the hinge at the side where the volume buttons are
picked it up from table https://youtu.be/QcbjNwhLVIE ...
EDIT:
To clarify - this is how it always is, but it happens - lets say once a day - camera just get _more_ loose by itself. I will create another video how it is all the time (it is still pretty bad in quiet environment) - but it will be harder to catch with one hand holding camera phone.
evlo said:
picked it up from table
...
Click to expand...
Click to collapse
Can other users of this phone confirm if it is a faulty unit or it is "normal" behaviour? Camera module seems to be wonky and loose, not firmly closed/locked. No reviewers mention this problem.
Mine moves a little bit too.
And 2 strips of tape help. I'm fine with it.