Double tap/lift to wake sometimes doesnt work? - OnePlus 7 Pro Questions & Answers

Anyone else experiencing this? Only hard reboot brings it back for me.
On 1917 9.5.6 btw.

9.5.7 supposedly fixes the issue on GM1917 but I'm still having some D2W with 9.5.7. It works a little better though if you update

Related

OnePlus microphone issue won't resolve

My OnePlus is currently experiencing the microphone issue that a lot of people were experiencing early on (Low microphone volume from the OnePlus during a call). I have no idea what triggered it, it's been working fine for about 7 months that I've had it
The issue appeared in Oxygen. I've since switched to CM12 in hopes that would fix the issue. It hasn't.
I've edited the build.prop files AND the audio_platform xml files that were listed in this thread. I haven't updated the mixer paths, I don't know how to do that/haven't received links to flash
https://forums.oneplus.net/threads/fixed-for-good-microphone-issue.222059/
I've downloaded and flashed this "fix"
http://forum.xda-developers.com/oneplus-one/development/fix-low-mic-call-t3055661
Nothing has fixed this issue, and having a phone that basically only works properly in speakerphone is pretty much useless. I live in Mexico, and my OnePlus is a Chinese version, so I have no warranty. This is software though, there has to be a fix.
I'm going to rollback to stock CM11S and see if the issue persists on the ROM that the phone came with
If anyone has any help/insights, that would be really appreciated. Thanks a bunch

Fingerprint not responding ?

Hi everyone , I dont know if someone else has experienced this but sometimes..at least once in a day something happens to my s8+.
Fingerprint doesnt respond for notification gestures ..even for unlocking the phone ..I should put my pin or use the Iris.
It doesnt vibrate or says clean the fingerprint area or anything else..it just doesnt do nothing , until my reboot.Everytime I reboot it works.But I dont want that on such an expensive phone. If anyone else has experienced it , what do you think?
Thanks.
I've also experienced this on mine. Caused me to go pick up an lg g6 when they went in sale lol. I still have and use my s8+ but it's annoying. After rebooting my phone it's fine and has only happened twice. But I do switch between s8+ and my g6 from day to day. I was hoping it's a T-Mobile update issue and will be fixed next update.
Hoping anyway,
Sent from my SM-G955U using Tapatalk

Major OS/touch screen freezing - Unroot, return device, etc.?

Got a new OP7 Pro. Nice hardware for sure. I unlocked boot loader, installed TWRP recovery, Magisk, but using standard factory ROM/kernel (OOS 9.5.8). I am experiencing severe screen freeze issues. It is like all touch inputs are ignored or screen is frozen for up to 10 seconds at a time. The phone is pretty well unusable as this gets in to a loop of unfreezing perhaps for a few seconds or a minute but then right back to frozen. Crazy...
Some times I can go an hour or so with out it happening but once it sets in it seems to recur frequently . Rebooting helps as does wiping dalvik/cache, but it always seems to come back. Does not appear to happen when booting to safe mode, which leads me to believe it is an incompatible app but the app would have to be doing some crazy stuff to screw up the entire phone/screen/touch input this much. Just can't find the trigger or a fix.
I've got many options. All my (relatively Android noob) buddies (some are very good programmers though) insist I should unroot and remove TWRP and get back completely to stock. I could try those sequentially. I can also return the phone and replace it since it is brand new. Oneplus suggested this rather than providing any help or real tech support.
I've googled around a lot and have found some (appears to be infrequent) folks who ocassionally loose touch access in a corner of the OP7 Pro screen. Neither this nor the "ghost touch" are the same as my issue.
Hoping to get some good advice here from some Android gurus. Thanks in advance.
Bump, no one??
swamp2 said:
Bump, no one??
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Update the firmware.
dynospectrum said:
Update the firmware.
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Thanks, but just random tech support advice? Or do you have a reason to believe there is something particularly relevant in the 9.5.10 release?
9.5.7 or 9.5.8 had random screen touch issues Anna .10 hot fixes more bugs that they introduced to .9
If I were you, I'd update and get on the current firmware. I'd also backup all your data on the phone and do a factory reset after the updated then if it still is having issues return it for hardware defect. It makes no difference to do this as you have to perform the data wipe before returning it anyway.
Eric214 said:
9.5.7 or 9.5.8 had random screen touch issues Anna .10 hot fixes more bugs that they introduced to .9
If I were you, I'd update and get on the current firmware. I'd also backup all your data on the phone and do a factory reset after the updated then if it still is having issues return it for hardware defect. It makes no difference to do this as you have to perform the data wipe before returning it anyway.
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Thanks, things are looking free of this issue so far on .10!
Issue is back, greatly improved but back. This phone is driving me nuts. Must be incompatible with some app...
Removed root, removed twrp, locked boot loader and clean flashed 9.5.10. Screen freezing completely gone for around 24 hours. Also have only installed essential apps. Sure would like both TWRP and Magisk back, but undecided. I seem to be the only person with this particular problem... Additional advice appreciated.
I'm getting the same problem even on .10 version.
I had to unroot and lock the bootloader again.
I thought I'm the only one who is facing this issue.
Any more updates on this? Was it an app causing it?
I have OnePlus 7 Pro for a few weeks already, but I started use 7 Pro as my primary device from last weekend and since that time I have experienced the identical problem.
Renovate ROM, stock kernel, xposed
shank19 said:
I'm getting the same problem even on .10 version.
I had to unroot and lock the bootloader again.
I thought I'm the only one who is facing this issue.
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Click to collapse
Wow, I'm not alone! Can't decide if I want to do a warranty return and try an entirely new phone. We just can't be the only folks with TWRP and Magisk on this device. It seems like a software problem but odd that more are not experiencing. I'm hesitant to even try Magisk for fear of a long difficult full wipe without a good TWRP backup.
Edit: I should have done better testing but pretty sure unroot by full Magisk removal did not fix the issue.
Honestly if it's not a hardware defect the one thing I think that it could be is accidental touches. Are you using a case on your phone? Does it get any better if you lay your phone flat and only touch the screen with your finger?
When I first got my s9+ which was my first curved screen phone I had this same issue and thought it was hardware related, but when put a case on it the issue completely stopped and I realized I had been touching the curved screen with my palm while holding the phone.
I don't really see how unlocking the bootloader, magisk, or twrp could be responsible as I haven't had any issues with any of them, but you could try custom kernels or roms if you want to try everything before you return the phone, but I think that would be really grasping as straws.
It could be a Magisk module as I've had issues where installing and deleting the modules cause me to have random reboots even with all the modules uninstalled, id try wiping data, and flashing fresh oos 9.5.10 to both slots.
I just uploaded a video of that issue, sorry for the quality (Xiaomi Mi A2 Lite).
Weird issue. Glad I'm not seeing it on my International 9.5.19.
This is definitely not an issue you're going to resolve by just installing a few apps and waiting to see if they affect the performance. I am interested to see what the logcats (actually, logs in general) say at the moment the phone freezes. If anyone can provide these it would be a great insight for sure.
Unroot, lock bootloader, wipe, factory 9.5.10, problem completely gone. Good and bad, prefer root...
I've only encountered this issue while using Facebook messenger.
I tried to deactivate xposed and magisk modules but the problem persisted - it seems it just started to appear less frequently but not fixed.
I am on the Havoc ROM for more than two days and touch screen issue is gone.
Chrono Leggionaire said:
I tried to deactivate xposed and magisk modules but the problem persisted - it seems it just started to appear less frequently but not fixed.
I am on the Havoc ROM for more than two days and touch screen issue is gone.
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Strange, one common denominator is an unlocked bootloader. Do you also have TWRP?

T-mobile update

Just got an update. June 1 security update. Fixed my FP sensor issue (had to push, release, then push again to recognize) but once again, auto brightness bug fix has been skipped. Ugh
Fp sensor?
pre4speed said:
Just got an update. June 1 security update. Fixed my FP sensor issue (had to push, release, then push again to recognize) but once again, auto brightness bug fix has been skipped. Ugh
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My finger print sensor seems to be working better as well. Thanks for posting about the update.
Mikey said:
Fp sensor?
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Yes, it would not react to single touch. I would have to put my finger, release, and then put back for it to recognize. Now it's single touch like it was in the beginning.
Agreed. I received the update and the fingerprint sensor seems to be working better. The auto-brightness however.... WOW. it's terrible. Slow to react to changes in light, and dims far too much. They should add a way to control the dimming. Something like a percentage of the current profile they have e.g. maintain the max brightness, but if the coding would reduce brightness by 80%, then I would want to select a 50% setting, so the effective reduction in brightness would be only 40%. Trying to read my phone in a store or a restaurant is a royal pain. Who did the real-world testing of this functionality? Some cartoon character that has flashlights for eyeballs?
Anyone having issues sending or receiving MMS after the new update. I can reset my device and is okay for about an hour and then stops sending or receiving MMS messages. I have not wiped with this new update and that is my next step, just wanted to see if anyone else has experienced this by chance.
Sent from my LM-V600 using Tapatalk
pimpmaneaton said:
Anyone having issues sending or receiving MMS after the new update. I can reset my device and is okay for about an hour and then stops sending or receiving MMS messages. I have not wiped with this new update and that is my next step, just wanted to see if anyone else has experienced this by chance.
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Are you using the private DNS feature? I had this problem and it turned out to be a T-Mobile issue
Ryano89 said:
Are you using the private DNS feature? I had this problem and it turned out to be a T-Mobile issue
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Interesting, it had been on automatic from the time I got it and never had an issue. I did a reset and got it all set up and turned that off. My wife's phone we just turned that off and her issue has gone away as well. I remember reading about that DNS issue a while ago here, but never thought about it again since I never had an issue. Thanks for the reminder.
Sent from my LM-V600 using Tapatalk
pimpmaneaton said:
Interesting, it had been on automatic from the time I got it and never had an issue. I did a reset and got it all set up and turned that off. My wife's phone we just turned that off and her issue has gone away as well. I remember reading about that DNS issue a while ago here, but never thought about it again since I never had an issue. Thanks for the reminder.
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It's a huge network flaw that T-Mobile has. You either have to turn private dns off, or use Google messages. Either one solved the problem
Well the update broke the floating bar mod that I had. No longer does the screen record, screenshot edit etc. Only has quick contacts. Anyone else?
I used to be able to video chat with my friend with a S9 phone, after the update , today she tried to video chat with me and she couldn't, I noticed the native Video chat icon is no longer on the contact , it now has the Duo Call instead. Ugh..
Update? My phone still says it's on the April 1st update.
Placebo effect for Fp sensor. Back to having to double touch before its recognized. ?
Anybody on the April 1st security software having 5g connectivity issues? I have been having issues for over a month and a half. Got them to send a new phone after factory reset and new sim didn't work. Got the new phone today and everything was working great until it updated to the April 1st security patch. It hasn't updated to the latest update yet, but I had that update on my previous device and the issue was persistent still even after. So something on that specific software is screwing up my 5G to where I can't use my phone unless I'm on Wi-Fi.
Swizzle82 said:
Anybody on the April 1st security software having 5g connectivity issues? I have been having issues for over a month and a half. Got them to send a new phone after factory reset and new sim didn't work. Got the new phone today and everything was working great until it updated to the April 1st security patch. It hasn't updated to the latest update yet, but I had that update on my previous device and the issue was persistent still even after. So something on that specific software is screwing up my 5G to where I can't use my phone unless I'm on Wi-Fi.
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I'm in June patch now, but I had no connectivity issues when I was in April. If you turn 5g off do you have data in 4glte?
Ryano89 said:
I'm in June patch now, but I had no connectivity issues when I was in April. If you turn 5g off do you have data in 4glte?
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That's pretty much where I'm at. I'm having to run with no 5g. They sent me a new phone again, and when it arrives I'm going to try to avoid the update for as long as possible.
Did they pull this update? I got it right away on my first phone but I had to exchange that one and the new one still hasn't received it.
tbxn said:
Did they pull this update? I got it right away on my first phone but I had to exchange that one and the new one still hasn't received it.
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Possibly, I have it. But it's not listed on the T-Mobile update page.
T-Mobile latest firmware
Does anyone have KDZ file of latest firmware (10R)?
I can not perform OTA update.
Mine would also not pull down the OTA. I had to use LGUP.

OOS 11.0.2.1 is there!

I've just updated my device and so far i am actually happy this time. I personally had serious issues whith 11.0.1.1 but it seems fixed now... My device runs smooth and finally it does not heat up by just being on the launcher.
Let us know if u experience still issues!
trueToastedCode said:
I've just updated my device and so far i am actually happy this time. I personally had serious issues whith 11.0.1.1 but it seems fixed now... My device runs smooth and finally it does not heat up by just being on the launcher.
Let us know if u experience still issues!
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I'm so glad to see a glowing review!
Did you do an incremental update or the full OTA? Also, did you wipe the cache after?
I had an extremely bad experience on 11.0.1.1 so I'm very skeptical about upgrading from 10.3.8 now
trueToastedCode said:
I've just updated my device and so far i am actually happy this time. I personally had serious issues with 11.0.1.1 but it seems fixed now... My device runs smooth and finally it does not heat up by just being on the launcher.
Let us know if u experience still issues!
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I have issue with Whatsapp, its not running in background .. I use WhatsApp web whole day and everytime after 15-20 mins I have to reopen WhatsApp to get connected to web.
I tried changing Battery setting to Dont Optimize for WhatsApp .. still problem persist ..
Im on latest 11.0.2.1 OOS build with ButterLimits Mod set to Extreme. Still no help ..
Anyone can help me with a solution ?
not able to root after update.
everything is fine on my device.
KalolParty said:
I'm so glad to see a glowing review!
Did you do an incremental update or the full OTA? Also, did you wipe the cache after?
I had an extremely bad experience on 11.0.1.1 so I'm very skeptical about upgrading from 10.3.8 now
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Well i dont have problems with the battery and heating anymore... but OOS11 in general is not perfect and i am not sure if this is related to the OP7 version. Like it's still slower than 10... Is this related to OP7 to make people buy the newer phones? Mhhh but who buys from the the same company if OP makes phones obviously slower through updates - Are people so stupid... In 2021 Idk.
What about the Widevine L3 level after 11.0.2.1 update?
Did the update fixed this bug?
In my case it didn't,so i still cant watch HD videos on netflix,despite the fact that the update changelog,reported the above fix for video streaming apps.
Is any of you lucky to have Widevine L1 back?
granazias said:
What about the Widevine L3 level after 11.0.2.1 update?
Did the update fixed this bug?
In my case it didn't,so i still cant watch HD videos on netflix,despite the fact that the update changelog,reported the above fix for video streaming apps.
Is any of you lucky to have Widevine L1 back?
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Since i've updated my phone to 11 i never had issues with L1 on 11 even with unlocked bootloader ... But i lost it for some reason on 10 ... It comes back on 11 but not on 10 anymore. Idk why OnePlus phones have such issues I think since OnePlus is so slow with updates now it won't get fixed any time soon or probably not at all ;/ I personally would not purchase a OnePlus anymore at all. Like i literally bought one cause of their reputition for good software support and they really had in the past even for older phones
trueToastedCode said:
Since i've updated my phone to 11 i never had issues with L1 on 11 even with unlocked bootloader ... But i lost it for some reason on 10 ... It comes back on 11 but not on 10 anymore. Idk why OnePlus phones have such issues I think since OnePlus is so slow with updates now it won't get fixed any time soon or probably not at all ;/ I personally would not purchase a OnePlus anymore at all. Like i literally bought one cause of their reputition for good software support and they really had in the past even for older phones
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For me the problem started after updating to 11.
Whilst being on 10,i never had any issue.
I dont know if it has to do with the rom for a specific region?
Mine now has the 11.0.2.1AA,rom,but when i was on 10,i had the BA version for EU,installed.
After updating to 11,i reversed from BA to AA..maybe this could be the culprit?
The big hirony is that i was interested in buying the 8t,but after all these Oneplus behaviours with the faulty and delayed updates,i stopped thinking of ever giving my money to them,despite the fact that their devices are so good.
Here i have to confirm that my Oneplus 7 is my first device of the company,and i feel so frustrated with that Widevine issue.
Other than that,my 7 is one of the best smartphones i ever had.

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