PX5 Octa Core Android 8.0 XRC No Sound - MTCD Android Head Units Q&A

Hi,
i`ve got a problem with my
PX5 Octa Core
it`s using MTCE_XRC_V2.93_2
suddenly the sound disappeared.
Everything working nice for about 2 weeks and then it happens.
I checked wiring, trying to back to factory defaults, and nothing.
Strange is that the "clicks" when you touch the screen, or when you setting volume with knob are audible.
I`m looking for solution for about a month and find nothing.
Maybe someone has the same problem, or know what to do?
Thanks in advance

What did the reseller suggest when you contacted them for support?

to update MCU, to that one i wrote before.
no change.
They suggest to send it to them, but for now i`m abroad, and the shipping costs are horribly big
marchnz said:
What did the reseller suggest when you contacted them for support?
Click to expand...
Click to collapse

siny88 said:
Hi,
i`ve got a problem with my
PX5 Octa Core
it`s using MTCE_XRC_V2.93_2
suddenly the sound disappeared.
Everything working nice for about 2 weeks and then it happens.
I checked wiring, trying to back to factory defaults, and nothing.
Strange is that the "clicks" when you touch the screen, or when you setting volume with knob are audible.
I`m looking for solution for about a month and find nothing.
Maybe someone has the same problem, or know what to do?
Thanks in advance
Click to expand...
Click to collapse
Hi I am having the same issue with the same unit. When i use the CD the sound is perfect but the Radio Tuner has no sound at all. Did you find a solution without sending the unit back?

Related

In call volume slider not working :(((

Using WM6 Vodafone v1520. And as the headline says, when in call, the volume slider has absolutely no effect whatsoever. I can only hear the ticking of the slider (or watch it move up/down) but it doesn't affect the volume level of the earpiece. If I switch to speaker phone the speaker phone slider works just fine. Have searched for solution for this topic but apparently I am the only sucker with this problem. Have done hard resets but no luck.
If anyone has come across any solution for this, please help.
EDIT: Forgot to mention that I have tried changing all the registry keys that I've found but also no luck.
Thanks.
bump bump bump
Hi,
same problem here. The volume is too low and i cannot raise it.
3600, wirh elvius 3.07 rom.
Il_Pres said:
Hi,
same problem here. The volume is too low and i cannot raise it.
3600, wirh elvius 3.07 rom.
Click to expand...
Click to collapse
I am having same problem V1520 owner aswell.
I believe due to hands free problems that the bluetooth stack is rubbish not sure if that is part of the problem, including radio version.
hi there,
i have the same problem, do you have any solution?
Nope. And VF basically told me to ...
You know what I mean.
ASUS warranty should cover it though.
yet more bluetooth...
I have the same issue, I get around it by using the volume control on my bluetotth earpiece. Beyond that there seems to be no other way.
Also having issues trying to get BT keyboards to work.
I don't use BT earpiece currently. I thought about it but the idea still feels strange to me... Gonna consider it once I start using the phone.
Thanks for the information tho
UPDATE:
After arguing with ASUS support for two months I was able to get an upgrade to firmware for 45$. I haven't yet got the device from the service, I will on Monday but they told me that in-call volume is now adjustable and working. Hope everything else is still working
Good luck.

[Q] No sound over speakers (ringtone works)

Hello!
I've got an strange problem with the audio on my Nexus 5. If I play music without headphones, there's no audio output through the phone speakers. But if I press the Volume-Up-Button the typical sound is played through my phone speakers, and also the ringtone when I'm called is hearable.
If I plug in a headset, every sound is played through the headset, like normally.
I've got the newest CyanogenMod Nightly and I already tried returning to stock, but it doesn't help
It's really frustrating, it suddenly occured, from one day to another.
Looks like my Nexus is always thinking that theres a headset plugged in, even if there isn't. And there's also nothing in the headphone jack.
I've already searched, but hadn't found someone who has a similiar problem, so I thought I ask here, before I contact the Google Support.
Maybe someone of you can help me. Thanks in advance!
Greetings,
Markus
PS: Sorry for my bad english
markus_xx said:
Hello!
I've got an strange problem with the audio on my Nexus 5. If I play music without headphones, there's no audio output through the phone speakers. But if I press the Volume-Up-Button the typical sound is played through my phone speakers, and also the ringtone when I'm called is hearable.
If I plug in a headset, every sound is played through the headset, like normally.
I've got the newest CyanogenMod Nightly and I already tried returning to stock, but it doesn't help
It's really frustrating, it suddenly occured, from one day to another.
Looks like my Nexus is always thinking that theres a headset plugged in, even if there isn't. And there's also nothing in the headphone jack.
I've already searched, but hadn't found someone who has a similiar problem, so I thought I ask here, before I contact the Google Support.
Maybe someone of you can help me. Thanks in advance!
Greetings,
Markus
PS: Sorry for my bad english
Click to expand...
Click to collapse
Have you looked at the media volume level in settings/sounds/volumes? Just to rule it out.
Couple of things.
The phone could think that the headphones are still plugged in. Try plugging it in and pulling out a couple times.
It could be RMA time if you go back to completely stock and this still happens.
gee2012 said:
Have you looked at the media volume level in settings/sounds/volumes? Just to rule it out.
Click to expand...
Click to collapse
of course I already did that
mistahseller said:
Couple of things.
The phone could think that the headphones are still plugged in. Try plugging it in and pulling out a couple times.
It could be RMA time if you go back to completely stock and this still happens.
Click to expand...
Click to collapse
I got that problem since more than a week already and I still use my phone, so I plugged it in and out almost permanently, but thanks.
And yeah, looks like it's RMA time, unfortunately.
markus_xx said:
of course I already did that
Click to expand...
Click to collapse
Then you can do a data factory reset or reflash the factory image and if that doesn`t help yo might contact Google for a RMA (as allready stated above by another user).
gee2012 said:
Then you can do a data factory reset or reflash the factory image and if that doesn`t help yo might contact Google for a RMA (as allready stated above by another user).
Click to expand...
Click to collapse
already did a factory reset and flashed the factory image, like mentioned in my first post.
Hey, OP, did you find a solution to this? My phone just started doing this today as well, and I'd prefer to avoid RMA if possible.
Well, I found out the phone had been dropped in some semi-liquid food. So I opened up the back cover a bit, found some remains and cleaned it up and now it works fine again. Woot! Not sure if that is relevant to anyone else though (or if it really made a difference or was just a coincidence), lol.
In my case, it wasn't something like that. I just contacted Google for a RMA and got a new device very fast.
Some liquid inside the phone
Hey there!
This afternoon my Nexus 5 started to have the same problem you have related. I remove the back cover and I discover that it was full of liquid against the surface. I was running with the phone in my pocket (condensed sweat), so I recommend not to do that.
I have dried it and it seems that doesn't work yet =(
I hope my answer will help anyone with the same problem (at least to know a possible source of the problem).

Can't hear at call and No Sound at earphone jack

I have got a Pixel at relatively cheap price recently. Everything works perfectly except the there are problem at earpiece and earphone jack. I can't hear anything from the earpiece when using the build-in phone app or any other phone application. I originally think of hardware problem. But the strange thing is, if I play record message in whatsapp, I can hear the recording from the earpiece! I have tried some hardware testing app download from google play, some app crush when testing the earpiece while some could play sound with the earpiece. Another issue is there is no sound at the earphone jack. However, when I use the hardware testing, the earphone jack actually work! I have tried to contact google but since I am at a country without google playstore, they can offer no assistance. And they say they did not receive any similar report. Google just ask me to find some local workshop to fix it since I don't the warranty anyway. But if it is a problem with the motherboard, I don't think local workshop can fix without changing a new one. I have try some some of the custom Rom and kernel, but nothing works.
Does anyone have the same issue and got a solution to it?Or Maybe it is a hardware problem? I hear some people it is a manufacturing flaw on the motherboard.
Thanks.
I have the very same problem, again. My old Pixel got that bug and now my replacement as well. Makes me think, that it is Android Pie related.
Have you ever tried safe mode or done factory reset? I have encountered same issue, and got fixed by a local guy. please check my previous thread for more detailed info.
bush911 said:
Have you ever tried safe mode or done factory reset? I have encountered same issue, and got fixed by a local guy. please check my previous thread for more detailed info.
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Click to collapse
I have tried safe mode and done factory reset but still not working. Where did you find the guy and how he fix it?
I am currently using a Bluetooth headphone and it works alright.
The guy is in China.
After the earphone was fixed and last almost half a year, I got a new issue. I was traveling in Dubai, suddenly the phone became very hot and can not turn on screen. I had to long press the power key to turn it off.
After that, I never powered the phone on
Finally, I found another guy and got the phone fixed.
So, Damn google. I will never buy a pixel phone until it launches months later
jacky0407 said:
I have tried safe mode and done factory reset but still not working. Where did you find the guy and how he fix it?
I am currently using a Bluetooth headphone and it works alright.
Click to expand...
Click to collapse
bush911 said:
The guy is in China.
After the earphone was fixed and last almost half a year, I got a new issue. I was traveling in Dubai, suddenly the phone became very hot and can not turn on screen. I had to long press the power key to turn it off.
After that, I never powered the phone on
Finally, I found another guy and got the phone fixed.
So, Damn google. I will never buy a pixel phone until it launches months later
Click to expand...
Click to collapse
Did you find the guy on taobao? Or can you leave his contact to me? I am travelling China next month. Maybe I can find him to fix my phone.
Yes on Taobao, the guy lives in Shenzhen. Will PM you details when I log in PC
jacky0407 said:
Did you find the guy on taobao? Or can you leave his contact to me? I am travelling China next month. Maybe I can find him to fix my phone.
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Click to collapse

KLD microphone never worked

Hi guys, I have a problem with my unit eonon Ga8161 7.1 px3, KLD. The microphone does not work, it never did (external, I think there is not), I tried with Bluetooth and with Google now is not signs of life .. Cables are ok. The company sent me a new Bluetooth module, I soldered but nothing, the problem remains, even a friend of mine with px3 mb KLD has a similar problem and the company is going around and wants the radio back to China .. With timing very long .. Can you help me figure out where to check? The MB seems to have no welding problems.
Please help me. Thanks
I replaced again with a new MB, for about 3 days it worked perfectly, now it does not work anymore .. Help please

help ,my car radio mtce crashes or restarts

hello, my car radio px6 crashes or restarts several times when I start the car, it crashes 2 or 3 times then after it works normally when it is hot, the problem and especially when it is cold, I install the rom halk9, but the problem and still present, the seller does not answer me, would you have a solution to offer me? thank you
I am French
Send it back / claim warranty.
marchnz said:
Send it back / claim warranty.
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Click to collapse
Good morning all ,
my px6 car radio continues to have random crashes especially a few minutes after starting the car, the seller does not answer me anymore,
I tried various roms, the problem is still there, suddenly I'm staying on the rom halk 9, I check the wiring, everything is good, after it has frozen 1 or 2 times, I can roll 2 non stop time the problem will reappear only during the next start the next day, my mcu version is (MTCE_MX_v3.41_1 15 nov2019), I can't find anything on a possible update or demotion of this mcu, would you have any tracks to study? thank you
matc1983 said:
Good morning all ,
my px6 car radio continues to have random crashes especially a few minutes after starting the car, the seller does not answer me anymore,
I tried various roms, the problem is still there, suddenly I'm staying on the rom halk 9, I check the wiring, everything is good, after it has frozen 1 or 2 times, I can roll 2 non stop time the problem will reappear only during the next start the next day, my mcu version is (MTCE_MX_v3.41_1 15 nov2019), I can't find anything on a possible update or demotion of this mcu, would you have any tracks to study? thank you
Click to expand...
Click to collapse
???
matc1983 said:
???
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Click to collapse
Do you have a hammer. Return under warranty or replace SOM might be the best option.
You're looking for someone reading these forums to guess what the issue is with your unit. It is unlikely a software issue and apparently unable to work at a hardware level.
Had the same issue with mine a PX30 unit with MTCE MCU version.
Turned out that the Canbus is rejecting the unit.
I have a Opel Corsa D. Astra H have the same issue.
If you have steering wheel integration, you have to connect the CanBus Decoder to a seperate 12v connecting like cigarette lighter.
Preferably also the power to the unit itself (not when Canbus Decoder is feeding it).
Both CanBus Decoder and Head unit must be not be powered when carkey is removed.
matc1983 said:
Good morning all ,
my px6 car radio continues to have random crashes especially a few minutes after starting the car, the seller does not answer me anymore,
I tried various roms, the problem is still there, suddenly I'm staying on the rom halk 9, I check the wiring, everything is good, after it has frozen 1 or 2 times, I can roll 2 non stop time the problem will reappear only during the next start the next day, my mcu version is (MTCE_MX_v3.41_1 15 nov2019), I can't find anything on a possible update or demotion of this mcu, would you have any tracks to study? thank you
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Click to collapse
I have same problem from the day one of installation. It's nearly 10 months. Always crashes and freeze, I want to go back to stock unit.
Px6 android 9, Nissan Xtrail 2019.
Anyone please help me how to fix? My seller don't care my complaint. If someone have this issue, please guide how to rectify!! May be update to android 10??

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