Pixel 3 screen failure - Google Pixel 3 Questions & Answers

This has been a disappointing experience. I just had my Pixel 3 display probably destroyed. It is flashing uncontrollably and I have a trip planned tomorrow. Also part of the top part has now darkened. I'm guessing it is a display failure. This is not my video but my phone is doing the exact same thing.
Phone probably needs to be replaced.
https://www.youtube.com/watch?v=U0VxVlrBFQ0

Related

Line on screen

Hey,
Got this phone today and I'm loving it so far. The only thing I noticed, just recently while gazing at the screen is that there is a faint line that shows up. It's a linear line in the top right section of the screen that shows up only during solid background (i/e, when using volume rocker, this line can be seen in the grey box). It seems like the pixels are not showing the best on that line. The pixels aren't dead by any means but it looks different from the rest of the pixels so that it generates a visible line. I tried taking a picture w/ my camera to show you guys but the camera can't make out the difference.
I don't want to seem like I'm nit picking but w/ rave reviews over the screen, I thought it would be flawless. Now every time I use the phone, I can't help but to notice this problem. Do you guys notice any discrepancies in the screen?
What would be the best route to take in this situation? I know I can replace the phone within 30 days but its a matter of convincing the guy behind the counter to notice this as well (and not laugh in my face) to give me a new one. Or just stick with it?
I made a video about this, the camera has a hard time picking it up but you can make it out. I'll post the youtube link once I'm allowed to post outside links.
Is it possible to exchange the phone for any reason within 30 days of purchase?
I believe the line on the screen is a manufacturer defect? There are no scratches on the screen whatsoever.
If the phone has a defect, you should be able to exchange it for a new one free of charge. I had a Captivate with a defective camera (black pixels in field and saved images) that my local store happily replaced.
FWIW, the screen on the old and new phones were otherwise perfect.

Screen Burn on Gear 2

I've noticed that my home screen light areas are beginning to burn in, visible when a solid colour is displayed in the same area.
Motion activation is on, and I have been using the same home screen layout for almost the whole time I've owned it.
Has anyone else noticed this issue?
This is an unfortunate side-effect of AMOLED screens, which I thought this watch would have not been susceptible to since it doesn't keep the display on constantly. Also, that has to be way too soon for burn-in on a device that can't be more than a month old. You should maybe contact Samsung or your vendor about a warranty replacement.
I bought the device at launch, which was barely a month ago. That was why I was surprised to see it burning in already.
Returning my Gear 1 for a defective camera involved 3 months of negotiation, 12 store visits, intervention by the office of fair trading and threats of legal action, I might wait until the device is damaged beyond any possible reasonable expectation of function before going through that nonsense again.

[Q] Nexus 5 Screen Issue dilemma

Hello all.
Any help would be appreciated
I've had my nexus for a while and ended up cracking the glass on the screen.
While the digitizer was still working, i planned on fixing it whenever I had the chance to.
As few weeks later, I took a nice chunck out of the screen (Which still left the half of the screen working)
I knew a complete screen replacement would cost around ~$120 at the time I bought one.
My mentality is that buying a complete screen w/ frame of ebay would be cheaper then sending it back to Google and/or LG.
Which I should've done.
But anyways, my arrogance drove me to buy this.
Delivery was swift, and suddenly got to work as soon as I came home.
Disassembled my nexus (Surprisingly easy) and attach my new screen.
When I powered up my phone, i was greeted with this .
This kind of upset me, but the fact that everything was working compared to how the screen was previously blinded me from troubleshooting the issue.
What got me, if you zoom into the top right of the screen, is there is an natural curve/crack inside the lcd which leads me to believe that my new screen wasn't 100% working.
This bar was constantly there. Not of the most annoyance, but still was there.
Fast forward a few days, then all hell breaks loose. Previously with my old screen, I had red bars/line run vertically on the screen, almost blinding the actual content.
Then this started happening with the new one. At this point, the coincidence led me to believe that the circuitry in the on-board was damaged as well.. OR the new screen has the same exact issue. Which i believed to be less likely.
I closely inspected my on-board through-out my phone, and noticed no damage. (At least at visible level)
As days went on, the effect got worse. Whenever I'd lock my phone, and turn it back on, the streaks were gone.
Then slowly faded back after a few seconds of having the lcd on.
I've already spent $110 on a new screen, which didn't end up working.
I've probably voided my warranty by having done it myself (Regret it completely)
Ebay seller requires returns to be shipped back in the state it was, which im sure i've thrown out the box that contained some stickers etc. that were initially on the new screen.
What should I do? My phone contract is up in two months. Should I get another nexus 5 with the 6 being already out?
Should I send this to LG/Google ? (i bought it through the play store)
Should I give up on this 90% functional phone?
Should I send back the dysfunctional screen? (But it also could be the on-board causing issues)
Im a Canadian user on Fido.
Thank you for your time

Burn in?

I've been using my Pixel 2 (not the XL), which uses the Samsung made OLED panel if I'm not wrong, for a week. I purchased it on the 4th of November 2017, and have been using it as per normal. I purchased the smaller Pixel as I am very nit-picky and didn't want to put up with the display issues of the XL. However, I decided to test the burn in a week later, so I loaded a grey image and to my surprise, there is what looks like burn in of the nav bar buttons and a very faint line where the nav bar background meets with the UI in normal operation. I'm not sure if this is a case of image retention but it is slightly disappointing. I may return it and pay a little more for a Note 8 or get a U11.
I will point out that when the phone is in an app where the nav bar is black and the keys are white, after being in that app for even 20 seconds and I switch to a grey image, there is a obvious outline of the nav bar area, but it subsides after a while. This is probably a case of image retention, but there is still a faint line left after leaving the image on for more than 2 minutes.
I was wondering if anyone else has this issue, and is it normal for OLED phones with software navigation keys to have this issue this quickly? I previously had a Galaxy S7 which had only slight burn in around the status bar after 1.5 years.
Thoughts?
Well the U11 uses an LCD, which certainly won't have this (and is cheaper than the Pixel where I am).
A lot of that sounds like image retention to me rather than burn-in (which is permanent). I don't see anything like that on mine, which I've been using for about 3 weeks now (5-7 SOT/day typically), and wouldn't expect to that quickly. But any and every OLED device seems to have a few examples that show burn-in quickly, including Samsung flagships, so it's possible that you've been unlucky.
Large Hadron said:
Well the U11 uses an LCD, which certainly won't have this (and is cheaper than the Pixel where I am).
A lot of that sounds like image retention to me rather than burn-in (which is permanent). I don't see anything like that on mine, which I've been using for about 3 weeks now (5-7 SOT/day typically), and wouldn't expect to that quickly. But any and every OLED device seems to have a few examples that show burn-in quickly, including Samsung flagships, so it's possible that you've been unlucky.
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Yeah, I was thinking about the U11 because of the LCD, even though an OLED is nicer IMHO. Nice to be reassured that it should be ok, the Pixel has an amazing camera which I mainly got it for. I'll see how it goes, if it gets worse I'll probably exchange it, this has been the most rock solid Android device I've ever had out of the box. :good:

Question New S22 Ultra Dead Pixel Issue

Oh dear. I was excited when my new Samsung Upgrade Programme S22 Ultra 512GB was delivered this morning in UK.
During the Smart Switch process from my previous S20+ I noticed this green flashing pixel in the centre of the screen. Initially it was when I had the phone charging but now its flashing all time on all screens.
This must be a hardware issue surely? See photos. Could this be software, I think not?
I'm not talking about the little green indicator you seen in the top right hand corner when the camera is open.
'll be sending it back today for a replacement. Anyone else seeing this issue or similar?
that is unfortunate. try changing screen mode to vivid and or display to fhd to see if it disappears. if it does then software issue that should be fixed in future update. if not, return. also report the issue via Samsung members app
Looks like hardware issue to me. These things happen. Unfortunately, it happened to you.
Refund or replacement it is then.
Have had all Galaxy models from the S4 to this S22 ultra 1GB. Never had a dead pixel, until now. Too left side of the screen, green like yours. Did you get it replaced?
I've the same but in blue. My fone is just 8days old.
Use ScreenTest, try in safe mode.
Almost certainly a bad display.
The failure/issue rate of the Samsung variable refresh rate displays is higher than the equally large N10+ display. Not good.
Send it back... to drop the ball Sammy
kirtimaan01 said:
I've the same but in blue. My fone is just 8days old.
Click to expand...
Click to collapse
I called Samsung, went through loads of stupid tests then ended up sending it back. They replaced the screen. I suggest you do the same. Took about 5 days.

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