Possible Charging Port Defect? - OnePlus 7 Pro Questions & Answers

Sounds dumb, but I may have a mildly annoying defect on my phone and I want to see if its on others' phones as well.
With the included warp charger connected, wiggling the usb-c end of it (specifically up and down i.e in the direction of the screen and the back of the phone) makes a distinct clicking noise. It's extremely annoying because when you use the phone on the charger it is constantly clicking.
So anyone else? or does my phone have a minor defect

Upon further investigation, it seems it may be the charging cable since the other usb-c i have next to me doesnt make the sound. Still want to hear people thoughts/experience.

hibby50 said:
Upon further investigation, it seems it may be the charging cable since the other usb-c i have next to me doesnt make the sound. Still want to hear people thoughts/experience.
Click to expand...
Click to collapse
My cable(s) with type c connector don't do any clicking sound. There's just a tiny bit of give in the connector socket, nothing more than that.

Related

[Q] Official Desktop Dock

I bought this dock a while ago, and every time I try to plug it in, and my speakers are plugged into the dock, it just makes a constant static noise as if the wires were loose. I went to Samsung for help first but their reply was to get some app that simulates being plugged into a dock (that costs $5.) So anyone have a better idea before I try taking it apart and probably breaking it?
eh, if it is a Samsung app or something just steal it. blah blah blah piracy whatever, they don't deserve more of your money to fix their crappy hardware.
Sent from my MIUI SCH-i500
I couldn't actually find the app, but I'm assuming it just made the phone think it was plugged into the dock because that's what all the other ones with that sort of name do. I just asked them if I could return it or something, so I'm waiting on their reply from that.
Sounds sad, but try just moving the phone away from the speakers, I have noticed this with most of the cell phones I have owned, is they sit too close to the speakers, docked or not, the speakers throw static.
Just tried that, but it didn't work. I moved it around a little bit and that helped/made it worse. So I'm pretty sure the connection just sucks.
un plug the power cable. when i hook my fone up to power and then to speakers i get the same buzzing but when i unplug then it goes away
That's not it. I'm talking about the dock, not just plugging it into the power. Plus its not a buzzing, its a static noise. And I've also unplugged the cord many times and it didn't solve the problem at all.

[Q] “Loose" usb port?

Just wondering if anyone else's usb cable is a little bit "shaky" after being plugged in? I guess it's normal since i don't have any poor contact issue so far, but ...it's kinda annoying..
Sorry if you didn't notice it before but you do now
ye my last android did that too. after using the micro usb port a few times it gets "shaky"-er haha
NIKEstickER said:
ye my last android did that too. after using the micro usb port a few times it gets "shaky"-er haha
Click to expand...
Click to collapse
ya all my phones with a micro usb port have eventually gotten this way...
futureaccount said:
Just wondering if anyone else's usb cable is a little bit "shaky" after being plugged in? I guess it's normal since i don't have any poor contact issue so far, but ...it's kinda annoying..
Sorry if you didn't notice it before but you do now
Click to expand...
Click to collapse
My Epic 4G Touch is the same exact way. However, I never had this issue with my Evo. Wonder if its an issue with the ports on Samsung phones.
I have found taking a pair of pliers and adding some slight pressure to the end of the usb cable has helped tighten things up. Make sure you are squeezing the entire connector and not using needle nose.
promiseofcake said:
I have found taking a pair of pliers and adding some slight pressure to the end of the usb cable has helped tighten things up. Make sure you are squeezing the entire connector and not using needle nose.
Click to expand...
Click to collapse
Its funny that you mention that because the looseness seems to be more dependent on the actual USB cable than the port itself (at least on this phone) Luckily, I haven't had any real connection problems with my phone. However, after replacing the cable, it seems to fit more snugly. Either way, its a little odd that it the same cable will seem more loose in this phone, but fit just fine in my previous one (still have it as a spare).
I've been having this problem lately also. Thinking in was a bug in the rom or a bad cable, the problem persists and its getting worse to the point it constantly will connect and disconnect repeatedly. I'm thinking its the phone because I've changed cables, usb ports and it still does it. But sometimes it will stick normally. Wierd...
If you have even tried brand new cables (since your existing ones may be worn out), then I would say that the port on the phone is likely damaged. Looks like it may be time for a service center repair.
My SR is the same way. The mini usb cocksoff to the right. I've experienced the same with a few Motos. I've came to the conclusion it is the cables themselves. I have noticed that the two teeth on the male plug get kind of wore out or not even pop back out and furthermore eventually damage the female port to where the phone will cycle from power to no power. I've especially seen this with OEM cables. I also saw a thread here where the guy gives an awesome, detailed breakdown of a screen replacement. The site he links has the replacement chip with the mini usb port if you feel froggy...

Anyone have headphone jack issues?

I hook up my phone to my auxiliary in my car and when it's fully plugged in, it only works with one speaker. Same happened when I used headphones as well. If I twist the aux cable a little, I can get it to work somewhat but it's very annoying because pretty much any movement causes it to go back to one speaker. Definitely an annoying issue especially while trying to use my phone as a music player as well. This happen to anyone else? Any type of fix for this?
I have the same exact issues. I don't believe there is a fix without opening the phone up. I have heard of others having the same issues but I haven't done any research on it.
I definitely thought I read about other ppl having this issue when the phone first launched. Also vaguely remember a thread about it too. But thanks for replying and def not opening my phone lol. It'll become a $300 paper weight
I had this issue as well. It was a problem from the first time i ever plugged headphones in. I thought i was going to have to send it back. It went on for weeks. Turns out, I didnt have them plugged all the way in even though i thought i did. I had to push much harder for them to go all the way in. I felt stupid. Work great now lol. Not saying that you have this problem. Just giving my experience.
Samsung uses a metric variation on thier male headphone jack. The actual female phono jack on the device is for 1/8" connectors. For some reason headphone/line cables are coming out in a metric size that the manufacturers claim is compatible with a true 1/8" jack and they are, but they are slightly undersized than a true 1/8" jack which can cause a loose connection resulting in channels not working properly.
The tip is also slightly modified on the metric male jacks causing that "not fully inserted issue".
Stick with good name cables/headphones with true 1/8" plugs, and that will stop alot of issues that may arise.
Sent from my VZW GS3 running Synergy/Trinity/Dark Horse Rises
My son works for verizon and has a GS3 also and he says try shutting off voice commands if you have them on. They cause issues with the head phone jack sometimes.
Settings/language and imput/voice command for apps.
incubus26jc said:
I had this issue as well. It was a problem from the first time i ever plugged headphones in. I thought i was going to have to send it back. It went on for weeks. Turns out, I didnt have them plugged all the way in even though i thought i did. I had to push much harder for them to go all the way in. I felt stupid. Work great now lol. Not saying that you have this problem. Just giving my experience.
Click to expand...
Click to collapse
Will try this next time I can and the other suggestions next time I'm in my car. Just don't want to jam it too far in though and end up breaking it lol. Too bad my cars blue tooth audio doesn't work because then this issue would be solved for most of my audio uses
Exact same problem here. Started within the first week of owning the phone. Cant plug it in any further. I think its a bad jack as every 3.5 mm connector ive tried including the one that came with the phone has the same problem. Found this on ebay http://www.ebay.com/itm/OEM-Flex-Ca...051?pt=LH_DefaultDomain_0&hash=item19d3950c8b Im guessing it will fix the problem but I am waiting to see if its more reliable then what shipped with the phone. I plugged mine in daily at least 5 times. Just using bluetooth now got a belkin bluetooth adapator for 25 from amazon that is tied in with a fm modulator from amazon for 14. A hack on a hack but it works. Not the best audio fidelity but good enough.
I've only been recently using my headphones with this phone, though they have worked fine. That final click for a positive stereo connection is more tough than one might expect for a portable device, but it's quite secure feeling.
With my Sennheiser PX-100 portables, there's no connection problem with this phone and balance between the speakers seems good. The connection needs to be made fully, pushed down flush with the phone edge and any phone protector needs to lie out of range of the connector, IMHO.
I then tested with my over-the-ear cans, but purposefully using a 1/4" to 1/8" adapter whose 1/8" connector was bent, and noticed a slight left channel bias. The bent adapter did seem to have a problem getting 100% into the jack, as well - still, it was pretty much all the way in with only the slightest bit of lift on one side.
So, I would agree with the poster above who mentioned that - if there are differences between your headphone's male connector and the type they happen to use in this phone - even a slight difference in connector vs jack size could cause an issue for playback.
If all male connectors give problems, I guess the possibilities are:
a. Male connector is not being inserted 100% flush to the phone edge
b. Phone cover is interfering with the connector being 100% inserted
c. Bad phone jack or downstream connection
- ooofest
Pushing it in all the way is not always the fix.. Cant push any of the several headsets I tried in any further. Bad jack add insult to injury the factory charger that came with the phone mysteriously just died wtf .
chickenmon said:
Pushing it in all the way is not always the fix.. Cant push any of the several headsets I tried in any further. Bad jack add insult to injury the factory charger that came with the phone mysteriously just died wtf .
Click to expand...
Click to collapse
If it won't push in such that the male connector's body is flush with the phone edge, then it is either a bad jack on the phone to begin with (your guess) or all your connectors are somehow incompatible with the new size of jack this phone uses, it would seem.
You're saying the wall charger just died? Might be a warranty on that from Verizon, I'd go to a store or give them a call.
- ooofest
Galaxy s3 headphone jack temp fix
I've had the same problem, tried buying a new cable but audio would only play from one channel
Today playing about I noticed if I pressed the jack slightly to one side it would work, so simple solution, I've bent the metal end of the jack ever so slightly and now it works like a charm with my galaxy s3. No more endlessly messing about playing withthe cable till iit works. Now I say again, vend the jack end slightly till it works, not too much else it might not plug in at all. Hope this helps people out!! Mark
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I also have exactly the same problem in my car. I have a 3.5mm audio cable which worked fine for the first few weeks and then all of a sudden it stopped playing through the left speaker. At the same time, I also have crackling connection issues when I plug my S3 into a speaker in the kitchen. Headphones seem to work fine though.
It's almost as if some static caused a fault inside the female jack on the S3 given that it worked perfectly for ages and then all the problems came at once.
I tried disabling the voice commands as someone noted above (they were annoying me anyway) and it seemed to make a difference to the crackling but not the reception out of the left speaker - its still very low volume.
I was interested in the post from the guy who said there was a slight difference between 1/8 and 3.5 mm. Which way around is it? The cables I have all claim to be 3.5mm, so are you saying that the S3 has a 1/8th female jack?
I wonder also if there is a 3.5mm to 1/8 inch converter that would do the job. A quick google search didn't throw anything up though.

This USB-C charge/3.5mm audio splitter seems to actually work...

Hey everyone, I took a leap of faith and bought the following product from Amazon...it's about $10:
http://a.co/49qKkqH
I'm shocked to say this thing works perfectly in my Mi Mix 2. I'm not an expert on audio but it sounds the same as with the standard included dongle, and the charging seems to work fine too but I think it's limited to 500mA perhaps as a USB-C limitation. I also tested the charge rates with my Axon 7 (which won't allow for audio with this thing, but does allow charging), and it *seems* that this charger works at about 0.5 amps only but at least it will allow for GPS/music, etc. without really bleeding battery power. I was able to keep a slight positive charge with WiFi off, GPS active, screen on low-ish brightness, and music playing (from internal storage...not streaming music) over the phone speakers..albeit only about 50-100 mA...but, the charge percent did slowly go up.
Of course, I'm not sure how long this thing will last...or if there may be some other deficiency with it that I'm not aware of, but so far so good and if you're frustrated by the lack of a headphone jack this may help you...and it's pretty cheap so I guess I'm not too worried.
EDIT: One limitation I just noticed...the microphone on my headset seems not to work during calls (the audio of the caller is fine though)...but the microphone on the phone is fine so you just have to aim your voice into the phone's base. Also, it seems like the controls on my headset don't work either (i.e., volume up/down, etc.). So, I'm not sure if different headsets will yield different results but just wanted to communicate this [apparent] limitation.
EDIT (AGAIN): The button issue/microphone issue seems to be resolved by reversing the orientation of the male USB-C connector. That is, if you only get a headphone and not a full-function headset when you use this, try unplugging the USB-C connector from the phone, flipping it over, and then reconnecting it.
https://www.amazon.com/Wofalodata-H...=1509570567&sr=8-1&keywords=wofalodata+type+c
I have that one, and it works well for charging and playing music.
flyer_andy said:
Hey everyone, I took a leap of faith and bought the following product from Amazon...it's about $10:
http://a.co/49qKkqH
I'm shocked to say this thing works perfectly in my Mi Mix 2. I'm not an expert on audio but it sounds the same as with the standard included dongle, and the charging seems to work fine too but I think it's limited to 500mA perhaps as a USB-C limitation. I also tested the charge rates with my Axon 7 (which won't allow for audio with this thing, but does allow charging), and it *seems* that this charger works at about 0.5 amps only but at least it will allow for GPS/music, etc. without really bleeding battery power. I was able to keep a slight positive charge with WiFi off, GPS active, screen on low-ish brightness, and music playing (from internal storage...not streaming music) over the phone speakers..albeit only about 50-100 mA...but, the charge percent did slowly go up.
Of course, I'm not sure how long this thing will last...or if there may be some other deficiency with it that I'm not aware of, but so far so good and if you're frustrated by the lack of a headphone jack this may help you...and it's pretty cheap so I guess I'm not too worried.
EDIT: One limitation I just noticed...the microphone on my headset seems not to work during calls (the audio of the caller is fine though)...but the microphone on the phone is fine so you just have to aim your voice into the phone's base. Also, it seems like the controls on my headset don't work either (i.e., volume up/down, etc.). So, I'm not sure if different headsets will yield different results but just wanted to communicate this [apparent] limitation.
Click to expand...
Click to collapse
Thanks! I was going to to start a thread asking if anyone found one that works.
I have a couple questions about the headphone buttons. Does the play/pause button still work with the combo dongle? Or do none of the buttons work?
Unrelated to the Amazon product, do your headphone buttons work with the Xiaomi dongle? I have a headset with a play/pause button and volume up/down that works perfectly with my Mix but only the play/pause button works correctly on the Mix 2. Are you running stock ROM? I have a feeling my button problems have to do with the fact that my Mix has a MIUI-based ROM and I have a Lineage-based ROM on the Mix 2.
Either way thanks for taking the plunge and sharing.
alose said:
https://www.amazon.com/Wofalodata-H...=1509570567&sr=8-1&keywords=wofalodata+type+c
I have that one, and it works well for charging and playing music.
Click to expand...
Click to collapse
Do headphone buttons work with this one? Is charging as slow as the one in the OP?
chimera533 said:
Thanks! I was going to to start a thread asking if anyone found one that works.
I have a couple questions about the headphone buttons. Does the play/pause button still work with the combo dongle? Or do none of the buttons work?
Unrelated to the Amazon product, do your headphone buttons work with the Xiaomi dongle? I have a headset with a play/pause button and volume up/down that works perfectly with my Mix but only the play/pause button works correctly on the Mix 2. Are you running stock ROM? I have a feeling my button problems have to do with the fact that my Mix has a MIUI-based ROM and I have a Lineage-based ROM on the Mix 2.
Either way thanks for taking the plunge and sharing.
Do headphone buttons work with this one? Is charging as slow as the one in the OP?
Click to expand...
Click to collapse
Yes I have the exact same experience with respect to the buttons...when I try the stock dongle, I do get pause/call answer functions but the volume up/down doesn't work. I know that Xiaomi does have their own headphones so maybe you don't get full functionality with non-Xiaomi headphones? Not sure...I'm using Bose headphones, as a reference.
Ok...so something really weird just happened...using the combo dongle I now *do* get phone microphone audio through my headset and also the call button does seem to work, but instead of ending the call it mutes the microphone. Also, the icon in the status bar now shows headset+mic and not just headset...maybe it was a quirk earlier or the headphone was loose or something.
Also, I seem to get much better charge rates with the Mi Mix 2 as opposed to the Axon 7...I'm getting about 1000 mA I think...I've attached a screenshot. It shows around 800 mA but I bet with the screen off you'd get around 1000.
Sorry for lots of inconsistency here! I'll have to keep trying this thing but it does seem that there's hope!
EDIT: Ok I think I figured out the inconsistent operation. I had purchased two of these dongles...one of them appears to have a defect where audio works, but buttons and microphone do not. The headphone jack is tighter on the [half] defective one so maybe there's just a bad connection in there...in any case it looks like there may be some manufacturing QA issues with the dongle which means they may have some inconsistencies between them...maybe it'd be worth buying two or three and and planning on sending back any that aren't needed.
Do headphone buttons work with this one? Is charging as slow as the one in the OP?[/QUOTE]
Fast charging is supported on the Wofalodata, and at least Pause/play works.
I ordered the one in the OP and I'm not impressed. Charging seems to be stuck around 500mA for me. I could live with that. Zero of my headphone buttons work which is less forgivable. But the worst part is it's already falling apart. The headphone jack was so tight that I pulled off the outer sheath while trying to cram my headphones into it. Picture attached. That silver part hanging loose around the wire should be attached to the headphone jack.
I ordered the second adapter from this thread today to see how I like it. Curse Apple for starting the no headphone jack trend.
Edit: I now also get really bad static through my headphones when I have the adapter plugged in to a power source. Before I was using it with a half charged phone. Now my phone is fully charged. That may be the difference.
chimera533 said:
I ordered the one in the OP and I'm not impressed. Charging seems to be stuck around 500mA for me. I could live with that. Zero of my headphone buttons work which is less forgivable. But the worst part is it's already falling apart. The headphone jack was so tight that I pulled off the outer sheath while trying to cram my headphones into it. Picture attached. That silver part hanging loose around the wire should be attached to the headphone jack.
I ordered the second adapter from this thread today to see how I like it. Curse Apple for starting the no headphone jack trend.
Edit: I now also get really bad static through my headphones when I have the adapter plugged in to a power source. Before I was using it with a half charged phone. Now my phone is fully charged. That may be the difference.
Click to expand...
Click to collapse
Yeah mine does the static noise if it's sitting at 100% charge too...best to unplug at that point if possible though I agree that's annoying.
Sorry to hear the silver part fell off...one of my adapters is a bit tight on the 3.5mm jack too but it has gotten better with use.
As far as the buttons - I think I've discovered the issue. It's totally bizarre...but...it seems that if I insert the USB-C male end in with the metal seam upward (i.e., so that the headphone jack is on the left side) the buttons work as expected (as does the microphone). In case you just want headphone functionality, the adapter can be flipped/inserted where the 3.5mm jack is on the right side of the USB-C port...the phone's speakerphone mic appears to pick up audio for calls in this use case but it actually is useful when I'm using my car's AUX port as I can make better calls way. Here's a video:
Thank you! It does matter how you plug it in. For me it's actually the opposite. I need to plug it in with the seam facing the back of the phone (headphone jack on right) to get my play/pause working. None of the other buttons work but I wasn't expecting them to.
I also get a slight hiss when the phone isn't at 100% charge and like you said a horrible static noise when plugged in at 100%. But I think I can deal with that.
I think now I can at least superglue the sheath back on and get some use out of it.
chimera533 said:
Thank you! It does matter how you plug it in. For me it's actually the opposite. I need to plug it in with the seam facing the back of the phone (headphone jack on right) to get my play/pause working. None of the other buttons work but I wasn't expecting them to.
I also get a slight hiss when the phone isn't at 100% charge and like you said a horrible static noise when plugged in at 100%. But I think I can deal with that.
I think now I can at least superglue the sheath back on and get some use out of it.
Click to expand...
Click to collapse
Sweet! How odd! Yeah definitely not the best-built accessory but so far it does seem to work...I hope at some point a more reputable producer makes something like this as it's a great idea but like you pointed out...not-so-perfect implementation. I will keep in mind your experience with that sheath coming off though...now I know to be super careful with that connection!
And I totally agree on the whole killing the headphone jack thing...really really aggravated with that development myself...it seems the OEMs are driving the marketplace whereas it should be the other way around.
flyer_andy said:
Sweet! How odd! Yeah definitely not the best-built accessory but so far it does seem to work...I hope at some point a more reputable producer makes something like this as it's a great idea but like you pointed out...not-so-perfect implementation. I will keep in mind your experience with that sheath coming off though...now I know to be super careful with that connection!
And I totally agree on the whole killing the headphone jack thing...really really aggravated with that development myself...it seems the OEMs are driving the marketplace whereas it should be the other way around.
Click to expand...
Click to collapse
This one works, I have this one I use while in bed with headphones and charging, Doesn't fast charge, but it's not really slow either.
Its made of metal and the cables are braided, Its good quality.
https://www.aliexpress.com/item/Typ...-3-5mm-Jack-Audio-Earphone-Y/32832185514.html
I have an alternative solution. I'm beyond impressed with these things for how much they cost. Good sound, good battery life, and good comfort. They don't ever drop connection either. I used to hate on BT headphones until I got these.
https://www.amazon.com/gp/product/B06VVL4WJZ/ref=oh_aui_search_detailpage?ie=UTF8&psc=1

Kill your pains. 2 in 1 Hi Res Audio + PD Fast Charging adapter By Soulsound

Everyone knows normal 3.5mm audio adapter are not fit for Essential phone due to DAC chipset required. But when you are listening to music, you cannot charge your phone.
Now i recommend a 2 in 1 adapter for you!
What's special?
1. Hi-Res sound quality with a qualified DAC - 96KHz/24 Bits
2. Max 3A PD fast charging
3. You can do 1+2 above at the same time
Here is link for you:
https://amzn.to/2mi2BXL
You will never stop the movie/game on your Essential and pull off the headphone, put on the power and continue with a speaker again.
Thanks for sharing , I ordered one and it works
I'd like to see a video review and some photos of this if possible, the way this post was written sounds like an advertisement of your own product, or a product you got for free from the manufacturer (no offense). Also wondering if it's fully USB-C spec compliant so there won't be any voltage issues when using it.
Edit: Looking at OP's past posts, he is the seller.
@Teclover Bill send me one to review
Blazekitten said:
Thanks for sharing , I ordered one and it works
Click to expand...
Click to collapse
Good to know!
Gamernivek said:
I'd like to see a video review and some photos of this if possible, the way this post was written sounds like an advertisement of your own product, or a product you got for free from the manufacturer (no offense). Also wondering if it's fully USB-C spec compliant so there won't be any voltage issues when using it.
Edit: Looking at OP's past posts, he is the seller.
Click to expand...
Click to collapse
Happy to tell you, i developed this product, but sell by my friend.
I am open to collect all issues to improve it and listen to public what else they need.
Due to this product needs to be different with normal 2 in 1 usb c adapter (without DAC), the inside design is different. That's why all other 2 in 1 adapters cannot work with external DAC required phones, except for Moshi's. They are totally 2 different stories standing on development point.
For normal usb c adapters, the resistor lays in usb c end, however for this kind of adapters, the components have to put on the motherboard. That is to say, the motherboard will take all the risks and devices won't. The motherboard is 3 inch away from your phone, the heat won't affect the phone.
For voltage issue you are concerning, 5V comes out from power supply all the way, 2A charging into phone. One thing i have to mention: use original power supply to charge!
You are welcome to ask other users from another thread below who got this adapter!
https://forum.xda-developers.com/pixel-2/accessories/finally-pixel-2-xl-audio-pd-charging-2-t3807588
TheRealKingSen said:
@Teclover Bill send me one to review
Click to expand...
Click to collapse
I am happy to. Check the message box.
Teclover Bill said:
Happy to tell you, i developed this product, but sell by my friend.
I am open to collect all issues to improve it and listen to public what else they need.
Due to this product needs to be different with normal 2 in 1 usb c adapter (without DAC), the inside design is different. That's why all other 2 in 1 adapters cannot work with external DAC required phones, except for Moshi's. They are totally 2 different stories standing on development point.
For normal usb c adapters, the resistor lays in usb c end, however for this kind of adapters, the components have to put on the motherboard. That is to say, the motherboard will take all the risks and devices won't. The motherboard is 3 inch away from your phone, the heat won't affect the phone.
For voltage issue you are concerning, 5V comes out from power supply all the way, 2A charging into phone. One thing i have to mention: use original power supply to charge!
You are welcome to ask other users from another thread below who got this adapter!
https://forum.xda-developers.com/pixel-2/accessories/finally-pixel-2-xl-audio-pd-charging-2-t3807588
Click to expand...
Click to collapse
I actually purchased it to test it out. Audio quality is definitely better than the included 48kHz adapter, but I'm running into a problem with it right out of the box. There's a pulsing clicking/popping noise that can occasionally be heard at a low volume in quarter second intervals when headphones are plugged into the adapter and you're on a screen with no sound playing (volume of the phone has no bearing on this) There's also some static when switching between screens with no sound. The OEM 3.5mm adapter doesn't have these problems. Also, the clicking/popping noise can also be heard when the adapter is plugged plugged into the wall with USB-C but not plugged into the phone. So it doesn't really matter where it's plugged into, but if there's a power source, the noise is heard. I'm thinking mine may have been a dud, but would like to hear from you or the seller on wether or not this is a normal occurrence. Sent an email to your friend, the seller, yesterday, waiting for him/her to get back to me now regarding getting a possible replacement.
Gamernivek said:
I actually purchased it to test it out. Audio quality is definitely better than the included 48kHz adapter, but I'm running into a problem with it right out of the box. There's a pulsing clicking/popping noise that can occasionally be heard at a low volume in quarter second intervals when headphones are plugged into the adapter and you're on a screen with no sound playing (volume of the phone has no bearing on this) There's also some static when switching between screens with no sound. The OEM 3.5mm adapter doesn't have these problems. Also, the clicking/popping noise can also be heard when the adapter is plugged plugged into the wall with USB-C but not plugged into the phone. So it doesn't really matter where it's plugged into, but if there's a power source, the noise is heard. I'm thinking mine may have been a dud, but would like to hear from you or the seller on wether or not this is a normal occurrence. Sent an email to your friend, the seller, yesterday, waiting for him/her to get back to me now regarding getting a possible replacement.
Click to expand...
Click to collapse
In order to improve it, I'hv asked my friend to send you a replacement, cost on me.
Your problem should not happen, lets see how the replacement works.
I suggest below plugging steps:
1. plug the wall charger to adapter
2. plug the adapter to phone
3. plug headphone to adapter
waiting for your report on replacement.
Teclover Bill said:
In order to improve it, I'hv asked my friend to send you a replacement, cost on me.
Your problem should not happen, lets see how the replacement works.
I suggest below plugging steps:
1. plug the wall charger to adapter
2. plug the adapter to phone
3. plug headphone to adapter
waiting for your report on replacement.
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Click to collapse
Thanks! I'll try that from here on out. I realized I used the wrong words to describe the noise in my last post, the sound is actually more like a digital beep. It doesn't sound like distortion (well, the static when switching screens does), but more like something you'd hear from an error message popup in rapid succession.
The product you developed is very good other than this though. The audio quality is better than the OEM adapter and charging is fast. I'm excited to use this as a part of my daily routine!
I did have some observations regarding the design though if you'll hear me out - especially in regards to the cable you used. The cable is very flexible, which may make it more comfortable to use, but I have doubts on how well it can hold up. In my experience, the thiner and less rigid the cable, the more likely it is to fail. If the cable was more rigid and half the length it may hold up longer. I'm sure you have done more testing than I have in this regard though, so after a few months of use I could give you some better findings.
Gamernivek said:
Thanks! I'll try that from here on out. I realized I used the wrong words to describe the noise in my last post, the sound is actually more like a digital beep. It doesn't sound like distortion (well, the static when switching screens does), but more like something you'd hear from an error message popup in rapid succession.
The product you developed is very good other than this though. The audio quality is better than the OEM adapter and charging is fast. I'm excited to use this as a part of my daily routine!
I did have some observations regarding the design though if you'll hear me out - especially in regards to the cable you used. The cable is very flexible, which may make it more comfortable to use, but I have doubts on how well it can hold up. In my experience, the thiner and less rigid the cable, the more likely it is to fail. If the cable was more rigid and half the length it may hold up longer. I'm sure you have done more testing than I have in this regard though, so after a few months of use I could give you some better findings.
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Thanks my friend. Your voice is always important to me.
For the sounding like distortion when switching screens, lets test the replacement;
For the cable, don't worry, this is best cable we are using. My partner factory is a professional cable manufacturer for 10 years and they has all kinds of cable. This one is the most expensive one. Check the copper inside by cutting it off! Come back to me within 1 year if the cable has problem.
Teclover Bill said:
Thanks my friend. Your voice is always important to me.
For the sounding like distortion when switching screens, lets test the replacement;
For the cable, don't worry, this is best cable we are using. My partner factory is a professional cable manufacturer for 10 years and they has all kinds of cable. This one is the most expensive one. Check the copper inside by cutting it off! Come back to me within 1 year if the cable has problem.
Click to expand...
Click to collapse
I actually got the replacement very quickly, and I haven't noticed the beeping noise again yet, but the static/white noise is still there when I switch screens. It doesn't happen with the OEM adapter, but it's something that's present with this one. I tried 5 pairs of headphones and found that it varies in intensity depending on which pair I'm using. The best pair I used was a pair of Nox earbuds (discontinued brand), while the worst were JVC. JBL, Xiaomi, and TaoTronics all tested about the same. When switching screens/apps with no volume playing, there's a initial pop of static, followed by a second or so of white noise before it goes away. The Nox buds were the only pair of headphones I tried that only had the initial pop (no white noise following), and at a lower volume than the others I tested. It's almost as if it's trying to pick up on sound that should be playing on the new screen, but once it can't find any it gives up. It may just be a device specific problem as I haven't seen anything regarding this on the Pixel thread, and it's not something serious that will make or break the product, but it is a minor annoyance. Since the replacement had the same problem, I'm assuming it's something that will be true for all stock.
Edit: After a few days the beeping showed up on the replacement as well. Oh well, it still works great if sound is actually playing, but if you're like me and just have your headphones plugged in all the time, it's not something that would replace the OEM adapter (for the 3.5mm adapter only).
Thanks My friend,
It is really a helpful review from you! I have asked other testers also using an Essential phone but they don't have the problem like yours. However, as long as you find problem, i have the responsibility to find them out and fix it. These days i have been looking for several essential phone users to test and waiting for there reports. Meanwhile i am also asking my team to simulate your case and fix that problem, but that need time. Although the phone model is same, it needs time and lucks to re-appear the same problem you have.
Thank you for your wonderful report, i won't ruin your hard work.
Gamernivek said:
I actually got the replacement very quickly, and I haven't noticed the beeping noise again yet, but the static/white noise is still there when I switch screens. It doesn't happen with the OEM adapter, but it's something that's present with this one. I tried 5 pairs of headphones and found that it varies in intensity depending on which pair I'm using. The best pair I used was a pair of Nox earbuds (discontinued brand), while the worst were JVC. JBL, Xiaomi, and TaoTronics all tested about the same. When switching screens/apps with no volume playing, there's a initial pop of static, followed by a second or so of white noise before it goes away. The Nox buds were the only pair of headphones I tried that only had the initial pop (no white noise following), and at a lower volume than the others I tested. It's almost as if it's trying to pick up on sound that should be playing on the new screen, but once it can't find any it gives up. It may just be a device specific problem as I haven't seen anything regarding this on the Pixel thread, and it's not something serious that will make or break the product, but it is a minor annoyance. Since the replacement had the same problem, I'm assuming it's something that will be true for all stock.
Edit: After a few days the beeping showed up on the replacement as well. Oh well, it still works great if sound is actually playing, but if you're like me and just have your headphones plugged in all the time, it's not something that would replace the OEM adapter (for the 3.5mm adapter only).
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Click to collapse
Works great for phones with no headphone (3.5) jack. I have the Essential Phone and being able to charge and listen to music/movies via 3.5 jack at the same time has been awesome. The sound is just as good or better than the USB C to 3.5 jack that came with the phone. This should have been included in the box when the phone arrived. I loaded Viper up and it sounds even better. I will be buying again for my other phones..
Thanks so much Johnny for helping test!
I am also looking forward to know whether you have the same problem with the friend in above comments? He is also using an Essential Phone, but he found some problem when using.
I know you are busy, take your time and test it for more days before reports.
As a developer i am eager to kill all imperfect things and make it zero issue to everyone.
Thanks!
johnnycooper said:
Works great for phones with no headphone (3.5) jack. I have the Essential Phone and being able to charge and listen to music/movies via 3.5 jack at the same time has been awesome. The sound is just as good or better than the USB C to 3.5 jack that came with the phone. This should have been included in the box when the phone arrived. I loaded Viper up and it sounds even better. I will be buying again for my other phones..
Click to expand...
Click to collapse
Teclover Bill said:
Thanks so much Johnny for helping test!
I am also looking forward to know whether you have the same problem with the friend in above comments? He is also using an Essential Phone, but he found some problem when using.
I know you are busy, take your time and test it for more days before reports.
As a developer i am eager to kill all imperfect things and make it zero issue to everyone.
Thanks!
Click to expand...
Click to collapse
I have not had the pop sound/noise when switching apps or anything else. It really has been great. I am rooted running viper though.
Teclover Bill said:
Thanks My friend,
It is really a helpful review from you! I have asked other testers also using an Essential phone but they don't have the problem like yours. However, as long as you find problem, i have the responsibility to find them out and fix it. These days i have been looking for several essential phone users to test and waiting for there reports. Meanwhile i am also asking my team to simulate your case and fix that problem, but that need time. Although the phone model is same, it needs time and lucks to re-appear the same problem you have.
Thank you for your wonderful report, i won't ruin your hard work.
Click to expand...
Click to collapse
I'm going to see if I can record the sound somehow. I'm curious as to wether it would play when connected to a speaker - I'll try that next. Kind of odd that I'm the only one who has reports of the extra noises. 2 out of 2 adapters I've tried both had the problem though, so I don't think it's a coincidence. I've also tried the adapters on 2 different Essential Phones and had the same results.
Finnaly an adapter that looks like it works as advertised .
Do you maybe have an EU store too, so that I don't have to pay an arm and a leg for customs and shipping?
Can't wait to enjoy charging and watching a movie at the same time!
To be honest, manufacturers should include an adapter like this by default if they decide to remove 3.5mm port and DAC.
Kind Regards
Teclover Bill said:
For voltage issue you are concerning, 5V comes out from power supply all the way, 2A charging into phone. One thing i have to mention: use original power supply to charge!
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So this adapter charges at lower output than OEM (3A)?
Sent from my PH-1 using Tapatalk
Yes lower than 3A for smartphones. Only when you use it on laptop like Macbook will reach 3A max.
For PH-1, the max current reach 2.5A max. If you have facebook, i can send you a video showing the charging voltage/current/watt
Spey said:
So this adapter charges at lower output than OEM (3A)?
Sent from my PH-1 using Tapatalk
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