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G2 camera glass on the outside? where to get one?

ok so i've searched all over the place and all i see is the actual camera unit for sale. i can't find the outside piece thats on the case (the glass piece). mine is all scratched up and my pics look like ****. all blurry and fuzzy looking. i'd like to replace it, but can't find that piece. any help would be appreciated. thank you guys.

i found the back cover on ebay and some other site here are the links
http://www.ebay.com/itm/HTC-G2-Misc...784?pt=LH_DefaultDomain_0&hash=item3373afe6a8
http://www.globaldirectparts.com/HTC-T-Mobile-G2-Back-Housing-p/htc740405.htm

ACHILLES R32 said:
i found the back cover on ebay and some other site here are the links
http://www.ebay.com/itm/HTC-G2-Misc...784?pt=LH_DefaultDomain_0&hash=item3373afe6a8
http://www.globaldirectparts.com/HTC-T-Mobile-G2-Back-Housing-p/htc740405.htm
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Click to collapse
Thanks, mine needs this too. Odd since I've kept this thing in a soft cloth or leather case with felt padding on the inside the whole time...

ACHILLES R32 said:
i found the back cover on ebay and some other site here are the links
http://www.ebay.com/itm/HTC-G2-Misc...784?pt=LH_DefaultDomain_0&hash=item3373afe6a8
http://www.globaldirectparts.com/HTC-T-Mobile-G2-Back-Housing-p/htc740405.htm
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Click to collapse
thanks for the links. i actually saw these when i searched the web. i was hoping to only get that small glass piece that covers the camera instead of buying the whole back cover. not sure if it actually comes like that, but if anyone else has any info on it that would be great.

konoplya said:
thanks for the links. i actually saw these when i searched the web. i was hoping to only get that small glass piece that covers the camera instead of buying the whole back cover. not sure if it actually comes like that, but if anyone else has any info on it that would be great.
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From the links, it looks like it's built into the back casing. Kinda makes sense though since it would have to be pressfit on I guess.

Athrun88 said:
From the links, it looks like it's built into the back casing. Kinda makes sense though since it would have to be pressfit on I guess.
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thats what i was afraid of. i guess i'll buy the back cover. thanks for your help everyone.

Mine too!
I have had the unfortunate results like yourselves. However what I did serves me well enough.
I took a screen protector and cut a small square. Placing that over the camera has removed the haze from my pictures.

konoplya said:
mine is all scratched up and my pics look like ****. all blurry and fuzzy looking. i'd like to replace it, but can't find that piece..
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Click to collapse
hmmmm kind of serves you right for keeping your phone unprotected in a pocket with keys or lose change.
next time round get a case/pouch mine covers my entire phone protecting from both scratches and impact damage.
BTW the DZ cam is pretty crappy and blurry any way ........ even by pinhole lens phone cam standards so don't expect miracles once replaced.

Guru Zeb said:
BTW the DZ cam is pretty crappy and blurry any way ........ even by pinhole lens phone cam standards so don't expect miracles once replaced.
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Umm, no. My Z takes pretty good photos. Of course very low light situations will result in longer shutter time, and increased chances for blur due to camera or the subject moving. But in most conditions good photos are very possible, and mostly a matter of technique and experience. Manually adjusting ISO, white balance, taking advantage of what light is present, and bracing the camera can all have major impact on the quality of the photo, even in lower light situations. Moral of the story your problem is likely more the user, and not the equipment. I don't mean that in a pejorative way. But while not the best camera phone around, good photos are possible with the Z, with the proper technique.

I used a mild lens restorer on mine fixed her right up. Perfect pictures again

redpoint73 said:
Umm, no. My Z takes pretty good photos. Of course very low light situations will result in longer shutter time, and increased chances for blur due to camera or the subject moving. But in most conditions good photos are very possible, and mostly a matter of technique and experience. Manually adjusting ISO, white balance, taking advantage of what light is present, and bracing the camera can all have major impact on the quality of the photo, even in lower light situations. Moral of the story your problem is likely more the user, and not the equipment. I don't mean that in a pejorative way. But while not the best camera phone around, good photos are possible with the Z, with the proper technique.
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Click to collapse
No offence bro but considering the fact i was a professional photographer for 6 years straight and still do some work now as a pro photographer.
I have no "problems" with photographic "technique"
Maybe my ideas of 'clear' and 'sharp' digital images is a little more informed and nuanced than yours. But compared to a few other 5mp phone cameras IMHO the Desire Z is on average at best and poor if you want to be critical.

Guru Zeb said:
No offence bro but considering the fact i was a professional photographer for 6 years straight and still do some work now as a pro photographer.
I have no "problems" with photographic "technique"
Maybe my ideas of 'clear' and 'sharp' digital images is a little more informed and nuanced than yours. But compared to a few other 5mp phone cameras IMHO the Desire Z is on average at best and poor if you want to be critical.
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Click to collapse
Hard to take your comment of "no offence" seriously, as you are bragging about your photog experience and how much "more informed" you are than me (no basis for any such claim). Why not keep it to a technical discussion, instead of boasting about how awesome you are, "bro"?
Largely comes down to expectations and opinion. Camera phones are largely for spur-of the moment snapshots (not serious photography). For this, the Desire Z is just fine. We are also talking about a phone that is a year and a half old. In its time, its camera was much better (especially low light) than the iPhone iteration of the time (3GS). Were there camera phones at the time that were a bit better, yes, but not drastically. More recent phones have significantly better cameras, and the One X looks to blow away most the competition (except the Nokia Pureview's monster 41 MP camera). But seeing as every other spec on smartphones has come a long way in the past year and a half, its not really fair to compare the Z to newer phones.
Also, seeing as the OP is just looking to restore his present technology to a previous condition, calling it "crappy and blurry" doesn't really help him out at all.

Agree with previous poster, seriously if you want good pics you get an slr or dedicated rig. Most people don't carry that around. For what it is the camera on this phone is very good to good enough depending who you ask and their expectations. Sure beats carrying around a point and shoot or slr multi lens combo. Like I told the OP if your considering getting a new back then try cleaning it up with a mild abrasive like a lens restorer, CD scratch remover something of that nature. I used the stuff for headlights it was like 5 bucks. Don't go crazy I used super minimal pressure and a soft paper towel and it took all of 30 seconds to clear up no joke. Good as new and I haven't had to do it again. In my case it was the anti-reflective coating in the glass, since it was shot who cares right? Came off and pics are sharp again. In the future if I actually scratch it I'll probably buy a replacement but that did it for me. Just my 2 cents.

I had the same problem as you, but I managed to fix it using a polish dedicated to car headlights.

Thaks for the links, i have problems with the camera glass too.
Enviado desde mi HTC Vision usando Tapatalk 2

This phone has been available to purchase for one month. Give your thoughts!

I am not disappointed in my purchase. And the development is already extraordinary.
Sent from my Vipered M8

Lovin every second spent with this device. No complaints on my end.
Sent from my HTC6525LVW using XDA Premium HD app

Best phone on Verizon right now unless you're a cell phone photographer.
Sent from my HTC6525LVW using Tapatalk

Best phone I've had in years
Sent from my VZW HTC One M8

I like it a lot. Not the slightest bit of stuttering yet. I've yet to root because I don't need it yet and I'd like my warranty to last at least a few months. Sadly on stock my ps3 controller OTG doesn't work. Might sound pity but that was a huge letdown.
Sent from my HTC6525LVW using Tapatalk

I traded my lockeddown galaxy s4 and all its accessories for this phone as soon s-off had been achieved. lucky me that a friend was adding a new line but wanted the s4 and has zero intentions of doing any modifications to the the phone. I am very impressed with this phone my only irritation is that if I have one of my pics set as wallpaper after a restart it's totally zoomed in/resized. this isn't egregious enough for me to actually try and fix though... not that it stays long anyway being flash happy lol.

I am happy with mine. I have a few problems but they are relatively minor.
1. Speaker grills. Make sure you get one that the grills are flush with the glass if you are going to use a screen protector that goes around the speakers.
2. Why in the hell would HTC only put a red/green LED notification light on it???? That is plain stupid.

wtoj34 said:
I like it a lot. Not the slightest bit of stuttering yet. I've yet to root because I don't need it yet and I'd like my warranty to last at least a few months. Sadly on stock my ps3 controller OTG doesn't work. Might sound pity but that was a huge letdown.
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
If you have an XBox 360 controller, they supposedly work via OTG also. I only have a wireless controller (which didn't come with a USB charger cable, or else I lost it) so I can't test it.
As far as the M8....I love it. Development is great, and the M8 itself is a fantastic device. I just wish the radios were a bit stronger. I have frequent issues at my gym with the reception cutting out, which apparently the phone doesn't deal with very well...I have to toggle airplane mode to get data going again, which happens usually 2-3 times during a workout. However, the reception inside my gym is horrible anyway (and it's only slightly better out in the parking lot. usually 1-2 bars, max).
Also, I do feel bad about hiding this beautiful phone inside of a case, but the damn thing is just too slippery...

Terrific phone, best available right now for sure. For a long time I completely undervalued a great stock software experience thinking CM would provide a better experience than, say, touchwiz. I was very wrong. CM on the GS3 was mostly stable, but that's just it... Mostly. It never got to the point of stability that CM7 enjoyed with Gingerbread. Things are different now.
HTC by far has the best stock experience of any manufacturer skin available. I find this experience to be equal to AOSP in my tastes. They did an elegant job.
Quality control/build quality is something I've learned a lot about by having this phone. I don't think I'm going to pit a metal chassis as highly as I did when deciding to go with this phone.
I had to return two of them due to minor imperfections and decided to settle with this one which over time is seeming to degrade dramatically.
- One of the plastic strips on the back is sunken in a bit and yields sharp edges when you run your fingers across it. It also looks bad from certain angles.
- My camera does not sit evenly in its hole. Rather, it's slightly tilted by 5-10 degrees. As far as I can tell this does not affect picture quality but again, feels unpleasant when your finger glides across the camera hole which you will occasionally.
- Speaking about fingers on camera, you'll be wiping it down a bit to clear the smudges. It's indented nature will make it harder to fully clean. Because of this, its easy to scratch the lens. I'm looking into camera lens protectors now.
- As mentioned, the speaker grills are problematic. Mine are mostly flush with the screen, but again, it's that MOSTLY again. On top of that, my bottom grill seems to have minor warping/a wavy surface. Light reflections emphasize this flaw but it's probably the least of my worries.
It's funny how I thought I was getting this phone for it's superior materials and build and ended up feeling unfulfilled in that aspect but being fully enamored with the software. Most of my build flaws are either diminished or not noticeable covered by a case, which I always use a little protection. Because of this, plastic is fine for me in the future if it means more consistent quality and longevity. I don't feel the superior materials when I'm using a case anyway.
Sent from my HTC6525LVW using Tapatalk

thunderbls said:
I traded my lockeddown galaxy s4 and all its accessories for this phone as soon s-off had been achieved. lucky me that a friend was adding a new line but wanted the s4 and has zero intentions of doing any modifications to the the phone. I am very impressed with this phone my only irritation is that if I have one of my pics set as wallpaper after a restart it's totally zoomed in/resized. this isn't egregious enough for me to actually try and fix though... not that it stays long anyway being flash happy lol.
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Click to collapse
Damn you got so lucky!
I had to sell Note 3 (locked) to get this phone. I also had a One Max in between.
85gallon said:
I am happy with mine. I have a few problems but they are relatively minor.
1. Speaker grills. Make sure you get one that the grills are flush with the glass if you are going to use a screen protector that goes around the speakers.
2. Why in the hell would HTC only put a red/green LED notification light on it???? That is plain stupid.
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Click to collapse
1. This is true. My first and second HTC One M7 had bad problems with unevenness.
2. Thats the best part about it. I love it! The HTC One M7 the light was barely noticeable. Now I can see it!
Div033 said:
Terrific phone, best available right now for sure. For a long time I completely undervalued a great stock software experience thinking CM would provide a better experience than, say, touchwiz. I was very wrong. CM on the GS3 was mostly stable, but that's just it... Mostly. It never got to the point of stability that CM7 enjoyed with Gingerbread. Things are different now.
HTC by far has the best stock experience of any manufacturer skin available. I find this experience to be equal to AOSP in my tastes. They did an elegant job.
Quality control/build quality is something I've learned a lot about by having this phone. I don't think I'm going to pit a metal chassis as highly as I did when deciding to go with this phone.
I had to return two of them due to minor imperfections and decided to settle with this one which over time is seeming to degrade dramatically.
- One of the plastic strips on the back is sunken in a bit and yields sharp edges when you run your fingers across it. It also looks bad from certain angles.
- My camera does not sit evenly in its hole. Rather, it's slightly tilted by 5-10 degrees. As far as I can tell this does not affect picture quality but again, feels unpleasant when your finger glides across the camera hole which you will occasionally.
- Speaking about fingers on camera, you'll be wiping it down a bit to clear the smudges. It's indented nature will make it harder to fully clean. Because of this, its easy to scratch the lens. I'm looking into camera lens protectors now.
- As mentioned, the speaker grills are problematic. Mine are mostly flush with the screen, but again, it's that MOSTLY again. On top of that, my bottom grill seems to have minor warping/a wavy surface. Light reflections emphasize this flaw but it's probably the least of my worries.
It's funny how I thought I was getting this phone for it's superior materials and build and ended up feeling unfulfilled in that aspect but being fully enamored with the software. Most of my build flaws are either diminished or not noticeable covered by a case, which I always use a little protection. Because of this, plastic is fine for me in the future if it means more consistent quality and longevity. I don't feel the superior materials when I'm using a case anyway.
Sent from my HTC6525LVW using Tapatalk
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Click to collapse
-Plastic Strips: Wow, that does blow. After you mentioned that I tested mine to see if they were like yours. Not at all. Completely smooth. You cannot detect a variance in height variance. Even while running my fingernail over them.
- Camera fit: I inspected mine; Perfect symmetry.
- Speaker grills. I know this issue well because of M7. I got lucky on this one because that offset drove me insane.
TBH: with all the little tweaks your phone has... It sounds like it has been dropped or twisted. Yes it could be bad build quality as well but I would really hate to think that.
is there any way you can exchange yours? Mine is near perfect, its sad to see yours is so... crappy.

scrosler said:
-Plastic Strips: Wow, that does blow. After you mentioned that I tested mine to see if they were like yours. Not at all. Completely smooth. You cannot detect a variance in hight however, as suspected the material feels different but not unexpected
- Camera fit: I inspected mine as well. Perfect symmetry.
- Speaker grills. I know this issue well because of M7. I got lucky on this one because that offset drove me insane.
TBH: with all the little tweaks your phone has... It sounds like it has been dropped or twisted. Yes it could be bad build quality as well but I would really hate to think that.
is there any way you can exchange yours? Mine is near perfect, its sad to see yours is so... crappy.
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Yeah I just got unlucky but oh well I'll live. The first time it was a tiny crack in the corner, the second time was a bump on the bottom speaker grill and was tired of replacing so I decided to just live with the third. I feel like it's punishment for being so picky or something lol
I'm past the 14 day return window but even if I wasn't I was tired of bothering the people at the Verizon store. It's a third party one and they were really nice and helped me keep my unlimited data, so I felt like I was being a hassle. It's also my fault for not examining it close enough to notice the crooked camera, even when they were insisting that I deeply inspect it before going with it.
No drops at all either. I've had it in a case practically since I got it as well. Hell maybe it's the case's fault (for the plastic bands, at least). Sounds like you got lucky, I figure it's just my turn to have some quirks as I've been pretty lucky with tech up to this point. Honestly I'm probably making them sound a lot worse than they actually are too.
Sent from my HTC6525LVW using Tapatalk

scrosler said:
2. Thats the best part about it. I love it! The HTC One M7 the light was barely noticeable. Now I can see it!
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Well I am having that problem with this phone. It is barely noticeable. But I am coming from a Moto RAZR MAXX with a large LED that is capable of multiple colors. I had lightflow set to use blue/white mostly. Some yellow. I guess the main reason I am *****ing is because I am red/green color blind. I can't tell the difference in the colors they offer (red/green)
I don't expect special treatment, but WHY do companies CONTINUE to offer colors that are not visible/distinguishable by about 10% of the population? Why not just use easily distinguishable colors? Like Blue and Yellow.
[/rant]

I'm happy with mine. I don't see any of the flaws mentioned here or anywhere else for that matter. Camera, speaker grills, screen, they are all as they should be. As far as I can see anyway. I love this phone.
That said, I do have one and only one beef about it. The notification LED. No, not that it's not bright enough or the colors available. It's that it only stays on for 5 minutes or so. I'll admit I haven't spent a whole bunch of time searching for an answer but I've spent enough and have yet to come up with a way to make it stay on until I've looked at whatever it is it's notifying me about. Sounds like it's been this way a bit for HTC for a while though. This is my first HTC phone and I'm used to picking up the phone and seeing that light flash. Regardless of how long ago it's been since I've received a call, text or whatever. I'd much prefer to be able to just glance at the phone and see if anything's happening as opposed to having to pick it up and turn on the screen.
I suppose they do it for battery savings. Don't know. But, I find it hard to believe that turning that little diode off after 5 minutes saves anything worth saving. It's not like it's going to be 2 days before I look at it. That said, I can't blame it on the phone. It's HTC's software that comes into play there.
Anyway, other than that, I'm a happy camper.

Yes, yes I did.. get lucky with obtaining this phone. ???

Div033 said:
Yeah I just got unlucky but oh well I'll live. The first time it was a tiny crack in the corner, the second time was a bump on the bottom speaker grill and was tired of replacing so I decided to just live with the third. I feel like it's punishment for being so picky or something lol
I'm past the 14 day return window but even if I wasn't I was tired of bothering the people at the Verizon store. It's a third party one and they were really nice and helped me keep my unlimited data, so I felt like I was being a hassle. It's also my fault for not examining it close enough to notice the crooked camera, even when they were insisting that I deeply inspect it before going with it.
No drops at all either. I've had it in a case practically since I got it as well. Hell maybe it's the case's fault (for the plastic bands, at least). Sounds like you got lucky, I figure it's just my turn to have some quirks as I've been pretty lucky with tech up to this point. Honestly I'm probably making them sound a lot worse than they actually are too.
Sent from my HTC6525LVW using Tapatalk
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Click to collapse
Just a follow up to this and a warning to any others out there, I managed to reset my camera lens to a very level angle (maybe 0.5-1 degrees off still) by pressing gently but firmly down on the raised side.
I think what may have happened is I pressed down a little too hard when cleaning the lens, causing it to become uneven. So be gentle when you wipe down your camera lens!
Sent from my HTC6525LVW using Tapatalk

Definitely happy with my purchased of the M8. 1 flaw we all kno Wat that is but besides that I pleased . Not one lag unlock boot loaders s-off can't get no better. And 6 sense smooth no delays waiting for apps to open.
Sent from my Insanely powered M8 using Tapatalk

Not so sure if I'm happy with mine yet. I am not liking this camera and it might be a deal breaker. I like being able to zoom and crop photos and the resolution is just too low. Also I don't notice any improvement with low light shots. Right now I'm debating about getting a gs5. Trying to figure out if I still want to mod my phone. I had a rezound which I enjoyed flashing.
The strengths of this phone
1. Very smooth and responsive.
2. Phone speakers sound great.
3. Overall audio quality is good
4. Very refined sense.
5. Cut and paste texting(sense feature).
6. Great front facing camera
7. Sd slot
8. Soff and root
9. Remote
10.gestures! I love the tap to wake
The bad
1. Poor camera
2. Non removable battery(not a huge deal but nice to have)
3. I don't feel the aluminum body is very rugged and will show drops or scratches very pronounced.
4. Slippery why aluminum if I have to buy a case anyway.
5. When I hold it I get the feeling it's premium but it also feels fragile.
6. Battery life isn't what I expected.(I've only had the phone for a week so I think it's still working itself out.)
Overall good phone but camera ruins it.
Sent from my HTC one m8

xmoox said:
Not so sure if I'm happy with mine yet. I am not liking this camera and it might be a deal breaker. I like being able to zoom and crop photos and the resolution is just too low. Also I don't notice any improvement with low light shots. Right now I'm debating about getting a gs5. Trying to figure out if I still want to mod my phone. I had a rezound which I enjoyed flashing.
The strengths of this phone
1. Very smooth and responsive.
2. Phone speakers sound great.
3. Overall audio quality is good
4. Very refined sense.
5. Cut and paste texting(sense feature).
6. Great front facing camera
7. Sd slot
8. Soff and root
9. Remote
10.gestures! I love the tap to wake
The bad
1. Poor camera
2. Non removable battery(not a huge deal but nice to have)
3. I don't feel the aluminum body is very rugged and will show drops or scratches very pronounced.
4. Slippery why aluminum if I have to buy a case anyway.
5. When I hold it I get the feeling it's premium but it also feels fragile.
6. Battery life isn't what I expected.(I've only had the phone for a week so I think it's still working itself out.)
Overall good phone but camera ruins it.
Sent from my HTC one m8
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Click to collapse
If you get a GS5, make sure you get one with a good camera. They are failing miserably. LOL
https://www.yahoo.com/tech/samsung-to-replace-galaxy-s5-phones-affected-by-faulty-84127046184.html

xmoox said:
Not so sure if I'm happy with mine yet. I am not liking this camera and it might be a deal breaker. I like being able to zoom and crop photos and the resolution is just too low. Also I don't notice any improvement with low light shots. Right now I'm debating about getting a gs5. Trying to figure out if I still want to mod my phone. I had a rezound which I enjoyed flashing.
The strengths of this phone
1. Very smooth and responsive.
2. Phone speakers sound great.
3. Overall audio quality is good
4. Very refined sense.
5. Cut and paste texting(sense feature).
6. Great front facing camera
7. Sd slot
8. Soff and root
9. Remote
10.gestures! I love the tap to wake
The bad
1. Poor camera
2. Non removable battery(not a huge deal but nice to have)
3. I don't feel the aluminum body is very rugged and will show drops or scratches very pronounced.
4. Slippery why aluminum if I have to buy a case anyway.
5. When I hold it I get the feeling it's premium but it also feels fragile.
6. Battery life isn't what I expected.(I've only had the phone for a week so I think it's still working itself out.)
Overall good phone but camera ruins it.
Sent from my HTC one m8
Click to expand...
Click to collapse
There was recently a leaked photo of a Verizon Xperia Z2. I'd sooner get a Z2 than a GS5.
I agree with many of your points though I just don't think anyone should have to deal with the horror that is Touchwiz.
Sent from my HTC6525LVW using Tapatalk

Of course, the One (M8) isn't a phone that's going to be to everyone's tastes. It's amazing product, the camera is fantastic and the battery has improved a bit and also with its with it's stunning design, this with the price. Everything I'm looking for a smartphone, its already here! Since I bought my M8, I did embrace and love it since then.

Busted Screen...Design flaw?

:crying:
LONG VERSION:
Well when I first got my idol 3 on May 23rd the first thing I did before turning it on was to install a cheap plastic screen protector. I then turned it on, played with it and poured over the outside of the phone. Build seemed good. The only area I genuinely disliked was the design choice laying the glass screen on TOP of the frame/bezels. It looks nice but I thought at the time, 'makes me worry about dropping it, even with a case'. I always use TPU cases with no problems and installed it on the idol. Today my screen shattered. I did not drop the phone (haven't dropped it once in the 3+ weeks I've owned it). I did not bump into anything. The phone was in my side pocket of my work pants (not 'skinny' jeans I wear loose pants/jeans. Side rant: no disrespect to the hipsters but skinny jeans are not in my vocabulary, I don't know anyone that looks good in them ) while I drove from work around the corner to Wegmans (grocery store). Got in the store and pulled out my phone only to see a shattered screen. I thought it was my tempered screen protector ( I put that on a few days after getting the phone once they were in stock) until I noticed I couldn't use the bottom 2/3 of the touchscreen. Digitizer was shot. Ugh. Looking back the only point I can think of where any pressure was applied to the screen would be when I got out of the car and my pants probably tightened when pivoting off the seat. Seriously. That's it. I must have done the same thing 2 dozen times as I almost always go to Wegmans after work and since it's so close I leave the phone in my pocket (loose pockets!!). Afterwards while driving home I always put the phone in it's holster on the dash. I got home and pulled the tempered glass off (incidentally the glass protector is fine..) and took a closer look. Remember "Bendgate" with the 6-plus? Yeah my phone is also ever so slightly bent as well. I baby the hell out of my phone, not a scratch or nick anywhere on the body. I'm so disappointed. I absolutely love this phone and yesterday I would rate alcatel/the phone a 4.5 out of 5 for a stellar product with few issues (obv. the pervasive DT2W issue). But after today I strongly believe they messed up their design by putting the glass on top of the frame and not embedded within the bezels like almost every other phone out there. I'm preparing my email to alcatel now in hopes I get something from them but I know they have no reason to believe my story as to how this happened. I don't believe my actions were a result of misuse by any means as I've owned plenty of smartphones without ever breaking one. I don't expect anything from Alcatel but I seriously hope their next iteration of this phone will be better protected. I'm creating this thread as a warning to all the other owners out there that you need to be very careful handling this phone, If a simple motion such as this can result in a broken screen then I'm sure that a drop will be just as bad even with a tempered glass protector. So everyone PLEASE be careful! Personally I am distrustful of the device's build quality now and will hang on to this until I can buy a replacement screen/digitizer and attempt to replace it myself ( a review on Amazon a few days ago mentioned that screen replacement costs $150, almost the price I paid for the thing) though I will wait to hear back from Alcatel. I'll try to upload a couple pics of the phone, but really all you'll see is an otherwise pristine phone with a broken screen and the leftover residue from my tempered protector (now removed). Ugh, this sucks
Short Version:
My screen broke while in my pocket from minimal to barely moderate pressure and is also now bent, ala #Bendgate. WTF

I can't believe this phone broke that easy, it was either a defective phone or its just fragile. I'm really thinking of returning this phone since it has so many things to it.
Sent from my 6045I

I hope it was just a dud for everyone else's sake, problem is I don't expect Alcatel to replace it under warranty and I'm not willing to spend 75% of what I paid for it on a new screen. THe other issues are minor to me personally, with DT2W being the biggest annoyance. I barely get any lag with animations on top speed and nova launcher and I'm satisfied with the camera for the price point. My previous phone, the HTC One m7 was great until it got the lollipop 5.02 update and then lagged like crazy so I truly believe performance issues will be resolved with an update/root. I'm really devastated this broke so easily as the screen size/front speakers were exactly what I wanted in a phone, not to mention the great battery life I get vs. old phone.

Dang I have a tpu case and tempered glass but I'm scared now lol thinking of returning and getting a OPO
Sent from my 6045I

I seriously considered the opo but for me band support was paramount. I wonder if a hard case would be better for this phone, I know they're harder on the body but would presumably give a bit more structure for the phone. OT, I finally have a use for the reversible feature as it allows me to type on the phone and open most apps flipping the thing upside down over and over :/

Hopefully its not a defect to all phones. I only have till Monday to figure out if I want to return it
Sent from my 6045I

psu2fan said:
I hope it was just a dud for everyone else's sake, problem is I don't expect Alcatel to replace it under warranty and I'm not willing to spend 75% of what I paid for it on a new screen. THe other issues are minor to me personally, with DT2W being the biggest annoyance. I barely get any lag with animations on top speed and nova launcher and I'm satisfied with the camera for the price point. My previous phone, the HTC One m7 was great until it got the lollipop 5.02 update and then lagged like crazy so I truly believe performance issues will be resolved with an update/root. I'm really devastated this broke so easily as the screen size/front speakers were exactly what I wanted in a phone, not to mention the great battery life I get vs. old phone.
Click to expand...
Click to collapse
Have you approached Alcatel to see if they will replace the device/display under warranty? Clearly you did not do anything out of the ordinary - drop it to knock it against something - so they *should* replace it, and if not, you should be able to take it up with your credit card company. I feel sorry for your situation. I got my phone for $200, have no problems except the lag ( and more recently more frequent d2w issues ) - and I am waiting for something like you to happen to me. At that time I will have to take it up with Alcatel , because I certainly want to keep the device, for its bright screen and loud speakers alone, for the $200 I paid.
Electronics are not flawless articles - but my suggestion would be give Alcatel support a chance. This will also tell all of us, how good their support really is. Abt 4 years back, I was one of the lucky ones that got in on the $99 HP Touchpad sweepstakes - and right after I got it, the display panel started malfunctioning. So I took it up with HP and they sent me a prepaid box - and had me ship the tablet back to them - and returned it to me after replacing the display. Since that day, that device has been a workhorse for me - Best $90 I ever spent on a piece of electronics. So my point is - sometimes - your immediate experience will be negative - but it is worth give it another chance. And these days, usually your CC company will come to your rescue in such matters.

Oh absolutely. I guess I wasn't very clear about that but I'm retelling my story with them. I certainly hope they do something about it, I just have my doubts.I'll have to read through the terms on my credit card, can't remember if I used Amex or Discover for it.. but I thought you just got an extended warranty through them, no?

Ok I sent out my lengthy email to Alcatel just now, so I'll update this thread when I hear back from them. Also I looked into my purchase and I did use Discover which includes 90-days device coverage including broken screens so I'm covered in case Alcatel doesn't come through. Thanks stl1859, I would not have remembered that if you didn't mention it.

psu2fan said:
:crying:
Short Version:
My screen broke while in my pocket from minimal to barely moderate pressure and is also now bent, ala #Bendgate. WTF
Click to expand...
Click to collapse
many of todays phones has this 2.5D corners, so bad luck...it happens. I got ZTE V5, felt many times so i bought screen protector shield (plastic, not foil) and rugged back cover...anyway felt from 50cm to the ceramic tiles and got broken screen..it happens ...**** happens. Hope you will get osme satisfactory. And minimal to barely moderate pressure, really? Do you think that his would someone believe?

DallasCZ said:
many of todays phones has this 2.5D corners, so bad luck...it happens. I got ZTE V5, felt many times so i bought screen protector shield (plastic, not foil) and rugged back cover...anyway felt from 50cm to the ceramic tiles and got broken screen..it happens ...**** happens. Hope you will get osme satisfactory. And minimal to barely moderate pressure, really? Do you think that his would someone believe?
Click to expand...
Click to collapse
I know it's hard to believe, I have a hard time believing it. Which is precisely why I posted about this. And yes it was minimal to moderate pressure. I did not drop the device, it was in my pocket and I didn't bump into anything. The only pressure exerted was from my pants as I shifted to the left to get out of the car. I've certainly been fortunate over the years to have never broken a screen; I've dropped my previous phones a handful of times, even rolled over one while it was in my pocket. If any of those things would have happened and resulted in a broken screen/bent phone I wouldn't be posting here.. I expect that outcome in those situations. Also no I don't expect Alcatel to believe me, which is why I was so worried about spending my money on a device only to have it fail in this manner. Thankfully due to the suggestion of another member I will be covered thanks to my CC company.

You are still going to try getting a replacement from Alcatel, right ? I am really interested in knowing how efficient they are in handling repair/exchanges.

stl1859 said:
You are still going to try getting a replacement from Alcatel, right ? I am really interested in knowing how efficient they are in handling repair/exchanges.
Click to expand...
Click to collapse
Yes, I'm currently waiting on them. Since I submitted the support email going into the weekend I'm giving them through Monday to reply before I start calling them.

Well, As expected.. BTW the phone number listed is not valid. Had to initiate claims online at alcatel.finetw.com Customer care didn't care (haha) how the phone broke, though I wouldn't expect them to. I'll include a copy of my original email with the phone so that hopefully the tech at least takes a look at the strength of the phone.
Dear xxxxxx,
Thank you for getting in touch with us. We understand your concern and we will be happy to assist you. Unfortunately with physical damaged the warranty gets void, so you can contact the repair center and ask how much they will charge you to fix device, the phone number is 496-484-6610..
Best regards,
ALCATEL ONETOUCH

First, that is a pathetic response. With that kind of attitude, they are not going to gain many customers. Second, I don't think that is a valid statement at all. Defects can cause 'physical damage'. It is a piece of electronics after all . If they are not covering 'physical damage' - what are they covering - emotional damage !!!
They probably meant physical *abuse* - which in your case - there was none. So I do not think they have grounds to decline warranty. It appears that they are simply assuming there was 'physical abuse' . Let me ask you - did you explain the incident - to the level of detail that you did over here ? ( meaning how it was in your pant's pocket - and how there might have been some pressure when you tried to get out of your vehicle , etc etc. ) - Or did you simply tell them that you discovered the screen to be shattered one fine day when you took it out of your pocket ?
Are you still engaging with them, or are you going to go to your CC company now ? I am disappointed with their support. Clearly, the only way they can sell anything if they keep pricing their products dirt cheap. Even then, I would think twice before buying from them.

I'm just thinking that this is going to be my last Alcatel product if I even decide to keep it. This support is pretty bad.
Sent from my 6045I

I keep mine in jeans, including skinny jeans and don't have these issues. It doesn't have much give so I have to position it in the pocket with the least pressure points. I would expect screen separation before screen cracking since it is plastic. I have had issue when its hot the double tap to wake will turn on the lock screen and dial contacts if the pocket is big enough for it to move around. So far I am impressed with dragontrail being less prone to fingerprints, but I do everything to avoid scratches and cracks short of a screen protector so take that into consideration.

i dont think any brand will buy your story even if its true. any physical dmg will become a user end fault no matter which product you purchase since theres no way to prove its their manufacturing fault when its physical defect and the end user is using it.
Sent from my 6045I using XDA Free mobile app

This is really the crux of it. And why I said I did not expect them to do anything. The only way to uncover a design flaw IMO is if this starts happening a lot (like bendgate.. well maybe not a lot in that case but some people showing on video how easily it bent). Also yes I went into great detail about the when/where/how the device broke. I also included the details with the phone, imploring the tech to at least look at the device to determine if there's a structural weak point or something. Sorry I took so long to reply, I've been getting my backup device (LG Leon.. ok phone for price but slooooow) setup and haven't been to the site in a few days.
gavolo said:
i dont think any brand will buy your story even if its true. any physical dmg will become a user end fault no matter which product you purchase since theres no way to prove its their manufacturing fault when its physical defect and the end user is using it.
Sent from my 6045I using XDA Free mobile app
Click to expand...
Click to collapse

Yeah I'm going through the CC company now. Interestingly I had to pay $40 to send the device back listing the screen as broken, so maybe (knock on wood) it won't be as expensive after all

Essential phone weight theory

A while ago, i saw a post regarding the weight of the essential phone changed from the older devices. when i went to best buy to exchange it, it weighed noticeably heavier than the previous phone i had. also, the last phone had a slippery gloss and had problems. the new one i replaced hasnt given me a problem and im quite happy with it because some usual bugs others experienced.
i dont know what the weight of the last one is, but what i want to make a thread of is have your phone weighed, post the weight and reply with the list of issues and feel of the device. lets see if there theres any theory to this.
so my phone is:
.4lbs or 6.4 oz.
not that slippery compared to the last one
camera works pretty good
doesnt get hot easily, battery life lasts 5-6 hours on screen time

Interesting that phones would have different weights.
6.6 oz on a postal scale. Purchased yesterday, haven't started using it yet.

DrvLikHell said:
Interesting that phones would have different weights.
6.6 oz on a postal scale. Purchased yesterday, haven't started using it yet.
Click to expand...
Click to collapse
Was that phone on the scale by itself?
Sent from my PH-1 using Tapatalk

Yes, well, phone, sim card and original plastic film protector things that were on it in the box.

Anyone else?

If I had a way to measure I would, I'm curious. Mine is a white sprint variant and the finish is glossy but I'm not sure what to compare it to, it's not slippery though.

bavarianblessed said:
If I had a way to measure I would, I'm curious. Mine is a white sprint variant and the finish is glossy but I'm not sure what to compare it to, it's not slippery though.
Click to expand...
Click to collapse
go to a deli or subway and weight it. even those fruit weights at the supermarket works

Jonathanlc2005 said:
A while ago, i saw a post regarding the weight of the essential phone changed from the older devices. when i went to best buy to exchange it, it weighed noticeably heavier than the previous phone i had. also, the last phone had a slippery gloss and had problems. the new one i replaced hasnt given me a problem and im quite happy with it because some usual bugs others experienced.
i dont know what the weight of the last one is, but what i want to make a thread of is have your phone weighed, post the weight and reply with the list of issues and feel of the device. lets see if there theres any theory to this.
so my phone is:
.4lbs or 6.4 oz.
not that slippery compared to the last one
camera works pretty good
doesnt get hot easily, battery life lasts 5-6 hours on screen time
Click to expand...
Click to collapse
What is the hardware version!?

I'll try and weigh mine on my reloading scale tomorrow. HW version 18

renegadeMind said:
What is the hardware version!?
Click to expand...
Click to collapse
I would assume probably the same because I threw away the box I think
Sent from my PH-1 using Tapatalk

Pixel 4a creaky case issues

Hi,
I have recived a brand new pixel une weeks ago. After a week the case start to creaky/squeaky if pressed.
There is a lot of post on reddit...you can search it. I made a video to show the issue.
Google is sending me a new phone....I hope it have no issues.
My First Pixel 4a:
Second pixel after RMA:
some references:
https://www.reddit.com/r/GooglePixel/comments/ijqkl5/squeaky_back_on_4a/
https://www.reddit.com/r/Pixel4a/comments/irm64t/creaky_body/
https://www.reddit.com/r/Pixel4a/comments/ixgw2b/how_widespread_is_the_creaking/
https://www.reddit.com/r/GooglePixel/comments/ja73ic/pixel_4a_creaky_body_design_flaw/
https://www.reddit.com/r/Pixel4a/comments/irm64t/creaky_body/g505v5z/?context=3
https://www.reddit.com/r/Pixel4a/comments/jdjkot/pixel_4a_back_cover_squeaking_when_pressed_just/
https://www.reddit.com/r/pixel_phon...el_4a_creaking_flexing_on_the_back_under_the/
https://www.reddit.com/r/Pixel4a/comments/ixan3u/how_is_the_build_quality/

ikxdf said:
Hi,
I have recived a brand new pixel une weeks ago. After a week the case start to creaky/squeaky if pressed.
There is a lot of post on reddit...you can search it. I made a video to show the issue.
Google is sending me a new phone....I hope it have no issues.
There is the video:
https://www.youtube.com/watch?v=l87DgIugLT4
some references:
https://www.reddit.com/r/GooglePixel/comments/ijqkl5/squeaky_back_on_4a/
https://www.reddit.com/r/Pixel4a/comments/irm64t/creaky_body/
https://www.reddit.com/r/Pixel4a/comments/ixgw2b/how_widespread_is_the_creaking/
https://www.reddit.com/r/GooglePixel/comments/ja73ic/pixel_4a_creaky_body_design_flaw/
https://www.reddit.com/r/Pixel4a/comments/irm64t/creaky_body/g505v5z/?context=3
https://www.reddit.com/r/Pixel4a/comments/jdjkot/pixel_4a_back_cover_squeaking_when_pressed_just/
https://www.reddit.com/r/pixel_phon...el_4a_creaking_flexing_on_the_back_under_the/
https://www.reddit.com/r/Pixel4a/comments/ixan3u/how_is_the_build_quality/
Click to expand...
Click to collapse
People on reddit seem convinced that because their phone doesn't work then no phones work, and google sucks and why don't google listen to me, and i'm getting an iphone.
I put a case (spigen tough armor) on my phone and I can't hear a squeak. Maybe if I took the case off and tried to squash my phone I'd hear a squeak, but why would I want to do that? I wouldn't have thought there'd be much give; it's unlikely to be a case of "first it squeaks and then it breaks" because you can't push it that far. Perhaps if you pushed it really hard.... But it reminds me of the old joke "Doctor, it hurts when I do this"..."Well, stop doing it then".

_a! said:
People on reddit seem convinced that because their phone doesn't work then no phones work, and google sucks and why don't google listen to me, and i'm getting an iphone.
I put a case (spigen tough armor) on my phone and I can't hear a squeak. Maybe if I took the case off and tried to squash my phone I'd hear a squeak, but why would I want to do that? I wouldn't have thought there'd be much give; it's unlikely to be a case of "first it squeaks and then it breaks" because you can't push it that far. Perhaps if you pushed it really hard.... But it reminds me of the old joke "Doctor, it hurts when I do this"..."Well, stop doing it then".
Click to expand...
Click to collapse
sorry....the intersting part is not the quality of comments but the quantity of issues. My phone creaks near the sim slot. Now my phone is in my pocket and my poket is squeaking while i am walking....
Fortunately, after a discussion, seems google freeze my 15 day s period for "satisfied or refunded" policy: if my second pixel is creaky i can return it because is
definitely a production problem. I love my pixel 4a....but creaky is not acceptable for me.

ikxdf said:
Now my phone is in my pocket and my poket is squeaking while i am walking....
Click to expand...
Click to collapse
Right, yes that doesn't sound good!

Despite the negative commentary your device clearly has a build problem and should be managed under warranty. While I always use a case (spigen) that should not be an expectation unless specified by manufacturer and included with device.
FWIW - I do not have that issue (phone still feels solid sans case) but also use & carry it in a manner that rarely flexes the body/frame.

DB126 said:
Despite the negative commentary your device clearly has a build problem and should be managed under warranty. While I always use a case (spigen) that should not be an expectation unless specified by manufacturer and included with device.
FWIW - I do not have that issue (phone still feels solid sans case) but also use & carry it in a manner that rarely flexes the body/frame.
Click to expand...
Click to collapse
it start creaking after ~1 week. I use it normally and don't use skinny jeans. Seems like...it have no glue on border or missing pin on plastic case....
Today it start creaky sound near power button....

Mine creaks sometimes but its a budget device made out of plastic. Can't be expecting flagship level build quality.

mrsatan said:
Mine creaks sometimes but its a budget device made out of plastic. Can't be expecting flagship level build quality.
Click to expand...
Click to collapse
Respectfully disagree. Used lower end Moto phones for years, some half the price of the 4a. Never had a build quality issue (might have got lucky too). Plastic can be fine if overall structure is properly engineered. So far no issues with my 4a but it also rides in a protective case.

this is my second pixel after RMA:

Well, mine is also making hardcore creaking sound when being pushed between the buttons. Feels like I can shove it 1mm inside. But nowhere else do I get noises. Don't like that...

Mine is creaking real bad near the power button....returned and got a new one from amazon...so far so good, fingers crossed considering this issue seems to popup after a week or two of use

soundgarden104 said:
Mine is creaking real bad near the power button....returned and got a new one from amazon...so far so good, fingers crossed considering this issue seems to popup after a week or two of use
Click to expand...
Click to collapse
firste device...1week and second device only 3 days without creaky

Hi,
my Pixel started creaking near SIM card tray after cca 1 week. It is not that annoying currently but if it gets worse, I will consider RMA.
Anyway, I may as well live with it for the next year, 1,5y and only then do RMA Free new phone every 2 yrs - not bad

creak near the camera seems common, people claiming no creak might be using cases, because it doesn't creak in a case.
and the creak is not an issue more of an annoyance, which is fine with me.

One day after voting my device started creaking. Suddenly the device feels really cheap

anyone know how to fix this creeky issue? i

Yes buy a Motorola, which funnily enough Google bought then sold just to strip the patents. BUT unfortunately they didn't steal the build patents!... Sigh... More money than sense.

the creaking stopped thankfully, hope it stays that way, also got a case

My pixel 4a was making noise when pressing in the back under the camera and between the power and volume buttons, as well as over the power button. I ordered a replacement from Google but after few days, the same noise at the same location came back on the new device.
Despite I love this phone, I wouldn't have bought this device if I knew about this issue. I believe this is due to a bad internal design plus the heat of the CPU (actually the heat comes from the same area as the noise, so this could be what is destroying the glue of the case).

Arctic5824 said:
the creaking stopped thankfully, hope it stays that way, also got a case
Click to expand...
Click to collapse
Did you do something? Or it simply stopped?