extremly frangile? - Asus ROG Phone Guides, News, & Discussion

My rog phone screen just broke ,no harsh impact or drop,first time i had a phone cracking like that for no reason. Case since day one ,tempered glass screen protector and i carry the phone in a pouch. The screen protector had zero damage,the top layer of the glass is fine only the digitizer seems damaged and upon further inspection it seems the black finish don't last .Like i said it was in a case since day one and there several spot where the paint is just gone,it smooth not pitted, just seems the coating was not baked or applied properly. I ordered a replacement screen and will attemp to repair it myself as soon i recieve it,will report back if im successful or not with the repair.
Its not to complain against the device,just want to warm people to be extra careful with this one,maybe i just got unlucky considering these are first gen product

eric-jk said:
My rog phone screen just broke ,no harsh impact or drop,first time i had a phone cracking like that for no reason. Case since day one ,tempered glass screen protector and i carry the phone in a pouch. The screen protector had zero damage,the top layer of the glass is fine only the digitizer seems damaged and upon further inspection it seems the black finish don't last .Like i said it was in a case since day one and there several spot where the paint is just gone,it smooth not pitted, just seems the coating was not baked or applied properly. I ordered a replacement screen and will attemp to repair it myself as soon i recieve it,will report back if im successful or not with the repair.
Its not to complain against the device,just want to warm people to be extra careful with this one,maybe i just got unlucky considering these are first gen product
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You're not alone: https://forum.xda-developers.com/rog-phone/how-to/consumer-alert-asus-service-center-t3925942

Thanks look like i will return on the phone and hope for some result.

The material quality of this phone is garbage, the front and back is all fragile glass while the frame is made out of silver aluminium with black color, after 1/2 year the phone starts to lose the black color coat and silver edges start to bleed out, even when using a case, something that i never had with my previous very high-quality Motorola phones, HTC produced the exact same ****. Disappointing for a 800€ device.

Related

fuze/touch pro scratches

hi can anyoe please post some pictures of there fuze or touch pro scratches anywhere
did you drop it all or does it easily scratch
please post pictures
thanks
Yeah, how fragile is the screen if you pocket the device?
The faceted back gets 2 wear marks on it quickly at the 2 high points on it since they are always rubbing on either the carry case or when you set it down on something. Mine is already showing wear on these two spots on the back after 10 days and I try to take good care of mine. My tilt looked mint after 11 months. Why does att not use a rubber coated back like the original touch pro does? Something tells me this phone will look like crap after a few months use. You have to clean it almost 3 times a day to keep it looking decent too.
I did see an add for a thin film that can be placed on the phone and it covers both the screen and the rest of of the device. They demonstrated by taking a key and 2 I-Pods. Then they scratched both. One was covered in their protected film and the other was not, It made a huge difference.
Something like this is what I would recommend. It is a little expensive but may save your device.
http://www.thinfilmsblog.com/2007/12/diamonex-produces-scratch-resistant.html
Yeah I agree it seems pretty delicate, especially the ATT version's finish. I ordered this on friday: http://www.zagg.com/invisibleshield/htc-fuze-cases-screen-protectors-covers-skins-shields.php
I already had a few light scratches on the screen because ATT had forgotten my screen protector in the CD bag for some reason, luckily the whole stylus switch issue had happened with my phone and I had a valid reason other than the scratches for an exchange.
DON'T FORGET TO PUT ON YOUR SCREEN PROTECTOR IMMEDIATELY OR YOU WILL REGRET IT.
yzf750 said:
The faceted back gets 2 wear marks on it quickly at the 2 high points on it since they are always rubbing on either the carry case or when you set it down on something.
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Mine too! Can't wait to put some damage on the paint so I can happily skin it or strip it...
It's pretty and all but I agree, function over form.
BUT HTC HAS TO COMPETE WITH THE IPHONE WAAAAAA
Vodaphone had forgotten to give me a screen protector and got 2 bad scratches within the first day.
Emailed HTC and they do offer to refurbish the screen, but need to phone them for what cost.
They also say you can list it as a DOA (dead on arrival) with the retailer if it scraches, but mine is an ebay'ed one
Wont insurance cover these things?

Best Scratch Guards: Best Skins Ever vs Invisible Shields vs Ghost Armor vs Body Guar

Every gadget owner loves their devices be it Cell Phones, Laptops, GPS, Gaming Consoles, etc. and would never want our devices to get scratchy, dirtily, peel off or loose their color and shine. For this some of us freaks keep cleaning out devices or cover them with cheap looking low quality plastic guard just to see it getting peeled off soon and getting all scratches just to buy another one in few weeks. This is because many of us are unaware of some of the finest Body Scratch Guards which themselves can never attain a scratch.
Yes, that’s true and this article is about Top 4 Body Guards covering not just the screen but the complete body of your device, that I came across. I’ll just be giving my honest reviews about all four of them and leave the rest on you to decide which you prefer.
you can find the comparison here:
http://winmo.techparaiso.com/best-s...isible-shields-vs-ghost-armor-vs-body-guardz/
Well based on peoples experience here....http://forum.xda-developers.com/showthread.php?t=398021
I can safely say Invisible shield is not a good solution. Generally anything that adheres to your device runs the risk that your finish will lift off if you ever decide to remove the shield.
band27 said:
Well based on peoples experience here....http://forum.xda-developers.com/showthread.php?t=398021
I can safely say Invisible shield is not a good solution. Generally anything that adheres to your device runs the risk that your finish will lift off if you ever decide to remove the shield.
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Click to collapse
i would still like to see some screenshots of bestskinsever for diamond as nothing is available anywhere.
want the best protector? Buy a psp HORI Protector, cut to size. 100% invisible and only a knife will scratch it. 2 for .99 on ebay
I'd also love to hear people experience with Best Skins Ever. I'm a sucker and always buy the zagg.com stuff, price = quality after all... but would be willing to grab a BSE skin based on peoples reviews, as the markup on zagg.com is ridiculous.
One thing, I dislike with the zagg.com skins is, after a while the protector appears as if it has a gasoline like stain in the middle of it, symmetrical to about half an inch away from the edge of the screen on all sides. So basically a mini rectangle on the inner portion of the display. Any else experience this? and does the BSE have this tendency?
P.S. Don't forget BodyGuardz
I've been using Invisible shield by Zagg since I bought my Diamond and I completly agree with Lokosis. I also feel the corners are becoming a bit rough, it looks like someone can just pull it off.
* Doesn't fit into my HTC pouch anymore (see picture attached).
* Attracts a lot of dust.
* Don't need a bulky case anymore.
* Gives the back cover a shiny effect.
well yesterday i received my best skins for diamond. i must say delivery was really fast but a little disappointed. i'll tell you why later.
also i'll be posting the pics of my diamond soon.
I bought a full cover from invisible shield about a week and a half ago but am still waiting for it to be shipped to me since I live in Australia and there is not stock here.
Didn't realize there was a cheaper alternate to it. I've got to say I'm a bit worried after just reading that post that says it can damage the screen when you remove it after a while...but hopefully I will never have to remove it
AdamHC said:
I bought a full cover from invisible shield about a week and a half ago but am still waiting for it to be shipped to me since I live in Australia and there is not stock here.
Didn't realize there was a cheaper alternate to it. I've got to say I'm a bit worried after just reading that post that says it can damage the screen when you remove it after a while...but hopefully I will never have to remove it
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nothing to wory dude. even i first bought IS and den after an hour got to know about BSE so i ordered that too. i'd a talk with IS ppl and they say that when i receive the item, then i should take out the screen guard, put it in envelope and send it back to there address. thats it. they said they dont need the box of spray or anything. just the invisible shield in an envelope. and as soon as they receive it, they'll refund you the money. sending it back in envelope is much cheeper and you save alot. so order BSE now and wait for IS to arrive and send it back
invisible? are you blind?
Well, it's a good screen protector, but it's definitely not invisible...
Are you blind guys?
I just got the screen one and not the whole case skin because I own an o2 Ignito which has a lovely-grippy-rubber-feeling-matt-black back cover, although it is not as sexy as the standard Diamond my wife has.
I was honestly quite disappointed because it is expensive and honestly looks crap compared to cheaper alternatives.
Have you ever tried Vikuiti by 3M guys?
I have it on my Orbit (it's a PSP screen protector, I opened the Orbit and cut the film on the proper size of the display, once re-assembled you can't see any edge at all) it's impossible to leave fingerprints and it is anti-reflection.
The Diamond one is gloss finishing instead, it costs € 8 on eBay (german seller but ships worldwide)
The invisible shield finally arrived. It wouldn't stick to my screen...lol
Well it stuck to the screen, just that the edges are supposed to bend and protect the sides too and no matter how long i held the edges in their positions for they would just unpeel themselves after a couple of minutes. Gave up on the screen, the rest all went on easily and without any visible bubble thingies. I'm not sure if I really care enough to get a new screen protector for the screen, I was more worried about the back of the phone to be honest
Still kinda dissapointed that the screen protector ended up failing for me
AdamHC said:
The invisible shield finally arrived. It wouldn't stick to my screen...lol
Well it stuck to the screen, just that the edges are supposed to bend and protect the sides too and no matter how long i held the edges in their positions for they would just unpeel themselves after a couple of minutes. Gave up on the screen, the rest all went on easily and without any visible bubble thingies. I'm not sure if I really care enough to get a new screen protector for the screen, I was more worried about the back of the phone to be honest
Still kinda dissapointed that the screen protector ended up failing for me
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i really don understand where u guys fail. i understand that d edges don stick up but it takes half an hour effort to do it. its easy but takes times and u constantly hav to make it stick.
rest both BSE and IS are great. the point is to make it wet properly and den apply.
the only issue i had is that the IS solution went in my front camera screen and has made it blurred.
rest both are the same according to me.
also to be noted that you do not need to use IS spray. instead you can even put your IS in soapy solutions and apply it like BSE.
the aim is to 1st attch is properly on front screen. let it dry and then bend the edges.
sunnyin86 said:
i really don understand where u guys fail. i understand that d edges don stick up but it takes half an hour effort to do it. its easy but takes times and u constantly hav to make it stick.
rest both BSE and IS are great. the point is to make it wet properly and den apply.
the only issue i had is that the IS solution went in my front camera screen and has made it blurred.
rest both are the same according to me.
also to be noted that you do not need to use IS spray. instead you can even put your IS in soapy solutions and apply it like BSE.
the aim is to 1st attch is properly on front screen. let it dry and then bend the edges.
Click to expand...
Click to collapse
I used enough of the solution, got it lined up perfectly with the phone. It was the edge bits that have to be bent to protect the sides where I went wrong. Just couldn't get them to stick and stay stuck properly for some reason
AdamHC said:
I used enough of the solution, got it lined up perfectly with the phone. It was the edge bits that have to be bent to protect the sides where I went wrong. Just couldn't get them to stick and stay stuck properly for some reason
Click to expand...
Click to collapse
it takes alot of time for sure. for half an hour i kept trying and thought maybe the adhesive wasnt strong enough. but there are two things, 1st you have to use alot of spray to smoothly allign it on screen and then this excess spray avoids the sides to stick onn. so patience, repeated efforts and only when the solution dries up, that is when it starts to stick onn. very tough for sure but in the end it pays off.
BUT the diff bet IS and BSE is that BSE only covers the screen and does not cover the sides so there is no bending problem like IS.
sunnyin86 said:
it takes alot of time for sure. for half an hour i kept trying and thought maybe the adhesive wasnt strong enough. but there are two things, 1st you have to use alot of spray to smoothly allign it on screen and then this excess spray avoids the sides to stick onn. so patience, repeated efforts and only when the solution dries up, that is when it starts to stick onn. very tough for sure but in the end it pays off.
BUT the diff bet IS and BSE is that BSE only covers the screen and does not cover the sides so there is no bending problem like IS.
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Click to collapse
In that case I think I might buy one of the BSE. I think that trying to protect the sides is simply too much effort and is tedious. Besides that, the sides are fairly scratch resistant and you can't even see those scratches if them do occur without having to look for them anyway. I really think IS should have skipped trying to protect them or made a second piece to go around the outside.
both are sam so betteer to opt for bse. am loving it.
more pros n cons on bse please......
i found that they didn't provide spray bottle....
mygreatdiamond said:
more pros n cons on bse please......
i found that they didn't provide spray bottle....
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Click to collapse
its best not to have spray. as spray gets into front camera and spoils it. best to use simple soap water.
BodyGuardz vs BestSkinsEver
Hello,
Here is my experience. I had a InvisibleSHIELD on my iPod Classic and it was great so I was considering buying one but after reading some of the the feed back it seemed that the product was good but the fit for our diamonds and even the iPhone (which i am now looking for) was not great.
I then heard about BestSkinsEver and because it was so cheap decided to go ahead and try it. I got it over 2 months ago and when I received it I applied it immediately. I have done a few of these so and since I am some what of a perfectionist I applied it to the best I could. It looked OK but after a few weeks the corners started peeling. Also due to the way the backing is placed it puts stress in areas which causes other areas to lift off (this is mostly on the corners). I ended up using a nail clipper to start clipping areas that were peeling off. After about 2 months it started to peal even more so I decided to go back to the reviews and see what was available. After doing some research I decided to go with the 12 piece BodyGuardz. It came in a set of 2 which is nice when i transfer the phone to my wife.
So all of this is to tell you that my first impressions of the BodyGuardz is well as good as I felt when I put the InvisibleSHIELD on my first iPod Classic. For me it did take a while (about 2-3 hours) to apply. This was not done in one sitting but instead because it was a 12 piece I applied each piece with 10 minute intervals allowing for tackiness to set in and so it would be easier to handle as I continued with the many pieces. First major thing I noticed and was really happy about was the BodyGuardz stickiness was considerably more than the BestSkinsEver. It stuck to the corners almost right away. Although throughout the process I did press down on the corners it was quite a bit easier as the BestSkinsEver did not have good stickiness. Also on a side note when i removed the BestSkinsEver it came of like a sticker which i know from my previous iPod is not normal and it usually takes a lot more effort to get it off carefully. Overall I am very happy at my first impressions of the BodyGuardz and the quality of the material seems to be better than the BestSkinsEver. Not to mention the 12 piece may seem like a lot of work but having individual pieces allows for no stress on the film in weird areas allowing it to sit flat with no parts lifting off (so far, i'll update in a month or two). Which is not the same case for the BestSkinsEver and from what I hear the InvisibleSHIELD. Newayz I hope this review helps someone.
Justin
Mr. Makk said:
its best not to have spray. as spray gets into front camera and spoils it. best to use simple soap water.
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Click to collapse
I never sprayed the device only the shield itself. I would not recommend spraying the device. That said I do like the spray on the shield as it is a bit more even but you can use any spray bottle. I got one with Bodyguardz but there was not enough fluid in it so i had to fill it up with my own solution newayz.

How Scratch Resistant is the Z3 Display?

Hi all,
I don't really want to use the screen protector and I thought I'd ask the question about the glass that the screen is made of.
I understand that it is not Gorilla Glass, and that it does not have the plastic 'shatter protection' layer on it - so how scratch resistant is it if I don't use the protector that came with the phone?
There doesn't seem to be a test online yet, and not much being said about this specific. And no, I don't want to try it out on my phone and report back!!
What do we know? Anyone scratched theirs yet, if so how?
Thanks guys.
I am testing one right now and it has a loooong scratch after ONE day of using and I was carrying it in my jacket pocket so no keys or sharp objects
Mortus17 said:
I am testing one right now and it has a loooong scratch after ONE day of using and I was carrying it in my jacket pocket so no keys or sharp objects
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Screens do not scratch themselves... Just saying.
Mortus17 said:
I am testing one right now and it has a loooong scratch after ONE day of using and I was carrying it in my jacket pocket so no keys or sharp objects
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Wow - this guy's phone must be screwed then:
http://www.phonearena.com/news/See-...with-a-real-knife-on-a-Sony-Xperia-Z3_id61723
Although perhaps the screen only gets scratched if you *don't* use a sharp object?
Well, have the phone for about 2 weeks and always put it in my pocket (without keys or money/coins) and seems fine here...
Of course there will also be those who somehow get scratches on it or swear by a screenprotector, but as I never seem to be able to get those on properly without any bubbles I'm not a big fan. Might try in the near future anyway, but seems to do fine without it so far
dagrim1 said:
Well, have the phone for about 2 weeks and always put it in my pocket (without keys or money/coins) and seems fine here...
Of course there will also be those who somehow get scratches on it or swear by a screenprotector, but as I never seem to be able to get those on properly without any bubbles I'm not a big fan. Might try in the near future anyway, but seems to do fine without it so far
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You could try a tempered glass screen protector i never had that problem with them. and they feel better then plastic screen protectors.
I'd agree with the tempered glass protectors, I haven't gotten dust under one yet, and if you do, just take it off, get the dust off, and re apply. They're much much better than any normal protector and a lot lot easier to apply and re-position if you get it wrong.
Use Nillkin tempered glass and you won't even see you have something on your screen.
I'm using that SP on Z1 and Z2 and it's perfect.
It's on Z1 for almost a year and it's great...
You have to apply it careful and precise and it'll be awesome.
As I said, it's on my Z1 for almost a year and on Z2 for 4-5 months and there's no a single scratch on them.
And yeah...it's incredibly easy to apply it because it's glass/plastic.
It's not thin like plain SP, so there's no way you could have air bubbles under it.
funky0308 said:
Use Nillkin tempered glass and you won't even see you have something on your screen.
I'm using that SP on Z1 and Z2 and it's perfect.
It's on Z1 for almost a year and it's great...
You have to apply it careful and precise and it'll be awesome.
As I said, it's on my Z1 for almost a year and on Z2 for 4-5 months and there's no a single scratch on them.
And yeah...it's incredibly easy to apply it because it's glass/plastic.
It's not thin like plain SP, so there's no way you could have air bubbles under it.
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I might have to give that a go; just tried putting on 5 plastic protectors but they all failed my zero-dust policy!
Do not overestimate the strength of the screen. It scratches incredibly easily. You'd best keep it safe. Many screen protectors are almost 100% transparent nowadays anyway.
The screen on the front of my Z3 has been fine without a screen protector but the back got a scratch from merely sliding across a table a few centimeters. Not very noticeable but makes me wonder if the front and back are different types of glass?
Having never gotten a scratch on any of my previous phones, personally I think the Z3 glass is slightly on the soft side as I've already got a few tiny scratches on it, which is surprising.
I think it's time to invest in a Tempered Glass screen protector, PET film feels like crap.
Ummm...
Well, I'm pretty sure that in most of cases that won't happen, but...
https://www.google.com/search?q=self+crack+screen
Just quoting...
I have to agree with the glass being very soft, don't understand how I've gotten these scratches on the front and back. Been super careful and didn't have anything in my pockets. Have 2 nice ones on the front and a couple on the back from putting it in and taking it out of my empty pockets.
How easy is the glass to replace on these phones btw, I think the back is very easy but anyone know about the front? Can the glass be replaced without getting a whole new screen and digitizer?
Screen protectors are a MUST!
nniicckkss said:
What do we know? Anyone scratched theirs yet, if so how?
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Let me start my introducing myself to the Android community. The Z3 is my first Android after iPhone 1,3,4 & 4S. I carried my 4S in my pocket without a screen protector for 3+ years and it still looks flawless. I'm extremely careful with my phones but that is still astonishing to me. My very first day with my Z3 I somehow put a nasty scratch right across the front of the display (not a small one either, it's deep). It was in my pocket all by itself. After I noticed the horrific damage I had done to my brand new $600 phone I almost puked. I literally turn my pockets inside out looking for what may have done the damage. It must've been one of those pesky lint pieces. Since then, the Z3 has gone back in the box in the closet until my screen protector arrives. Needless to say, SCREEN PROTECTORS ARE A MUST for this phone.
Devilchuk17 said:
Let me start my introducing myself to the Android community. The Z3 is my first Android after iPhone 1,3,4 & 4S. I carried my 4S in my pocket without a screen protector for 3+ years and it still looks flawless. I'm extremely careful with my phones but that is still astonishing to me. My very first day with my Z3 I somehow put a nasty scratch right across the front of the display (not a small one either, it's deep). It was in my pocket all by itself. After I noticed the horrific damage I had done to my brand new $600 phone I almost puked. I literally turn my pockets inside out looking for what may have done the damage. It must've been one of those pesky lint pieces. Since then, the Z3 has gone back in the box in the closet until my screen protector arrives. Needless to say, SCREEN PROTECTORS ARE A MUST for this phone.
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Well I wouldn't say a must... Quality varies per each batch of glass for their phones. Remember Sony uses their own screen glass technology so if you have a big scratch and don't know why its a probable quality control issue. I've had my Z3 for about 3 months now naked both sides. Not even a micro scratch I could see on the screen and that goes for my Z3 Tablet Compact too. You should be able to keep this phone naked if you be careful (duh) like not putting you phone with sharp objects like keys and maybe cleaning out your pockets once in a while... If a freak accident happens well those always suck but there's no way to stop that other than insuring your phone. Its probably the reason HTC's "Uh-Oh!" service has been getting the talk lately.
I believe on Sony's Z3 Compact forum it was mentioned that they use either GG3 or Dragontrail X, I'm guessing same for the Z3 you may get one or the other though GG3 is slightly more scratch resistant according to tests.
I used some Decal Skin covers which looked good but eventually started to peel off so i removed them and my Z3 was "naked" for about 10 days until the tempered screen and back protector arrived. In that time I have a huge mysterious scratch on the back on the device and also a smaller one! I could not believe it i actually thought it was a hair that was stuck to it, this big long windy scratch....
The weird thing is i haven't really left the house through studying for exams..... very strange.
Its also incredibly slippy "naked" so that's another consideration you need to make.
I would definately go for the tempered glass, i got mine for £4 from Amazon (front and back) and they're awesome, it also makes the screen kinda "jump out" and colours look great.
Devilchuk17 said:
Let me start my introducing myself to the Android community. The Z3 is my first Android after iPhone 1,3,4 & 4S. I carried my 4S in my pocket without a screen protector for 3+ years and it still looks flawless. I'm extremely careful with my phones but that is still astonishing to me. My very first day with my Z3 I somehow put a nasty scratch right across the front of the display (not a small one either, it's deep). It was in my pocket all by itself. After I noticed the horrific damage I had done to my brand new $600 phone I almost puked. I literally turn my pockets inside out looking for what may have done the damage. It must've been one of those pesky lint pieces. Since then, the Z3 has gone back in the box in the closet until my screen protector arrives. Needless to say, SCREEN PROTECTORS ARE A MUST for this phone.
Click to expand...
Click to collapse
In your case, I don't think it's a scratch but a screen crack! Take a look closer under direct sunlight to be fixed

LG V10 Glass Sensitivity

Ok, So Hey guys that know me from years past. Figured I'd pass something on.
The LG V10 Glass seems to be very acceptable to low level shock. One of the things I reviewed constantly before buying was how durable the phone was. Throwing it and all, with the glass being unharmed.
Well I have dropped my V10 in the rain, and left little scuff marks on the plastic and even chips on the camera ring, but never any damage to the screen. Not even a scratch.
BUTTTTTTTTTTTTTTTTTTT.
The other night I was sitting in a chair on my porch and the phone fell out of my pocket. So what is that?? Maybe a 1/2 foot drop to the ground. and it cracked my screen with spider web cracks going in 4 directions from the crack.
I am really OCD about damage to a phone, and have in 8 yrs, never cracked a screen. Usually I have some sort of case, but as the V10 was supposed to not need one, and because of the fingerprint scanner issue, I never got one. Now i'm deciding rather to fix the screen or just get tempered glass and deal with the crack since the phone still functions perfectly.
What do you guys think?
Strange that I read everyone say they drop their phones because I dropped mines multiple times on multiple surfaces. I wear suits at work and put my phone in the chest pocket area and sometimes I miss and the phone never broke. No case no screen protector no nothing. You don't have insurance?
The variables of the angle of the drop and the point of impact make being OCD about screen damage tiresome.
Put ballistic glass on your phones and forget about it ...
It's cheap insurance.

Dust under screen

I haven't even had my Pixel for 2 months yet and already have a huge amount of dust inside the screen area.
It is NOT between the digitizer and screen protector, I peeled off and replaced the screen protector thinking that was the case but it is between the LCD and the digitizer!
I should note that I work in construction and I'm around dry wall dust all the time so I think it's drywall dust...
I'm just concerned that this is going to continue getting worse over time. I badly want to use compressed air to blow the dust out, but I'm afraid that attempting it will just blow more dust in.
Is there something defective about my phone or is it normal that it is apparently not sealed very well in the screen area?
I've had it in a case literally since day one, with a screen protector. I try to take good care of my phone's as I pay full retail so I don't lose my grandfathered unlimited data on VZW so I'm kind of upset that I'm going to have to replace my phone in a year when I can't see the screen anymore, not to mention a huge hit in the resale value of horribly dusty phone internals.
Anyone else having dust problems or should I try to contact Google?
Thanks all.
jake5253 said:
I haven't even had my Pixel for 2 months yet and already have a huge amount of dust inside the screen area.
It is NOT between the digitizer and screen protector, I peeled off and replaced the screen protector thinking that was the case but it is between the LCD and the digitizer!
I should note that I work in construction and I'm around dry wall dust all the time so I think it's drywall dust...
I'm just concerned that this is going to continue getting worse over time. I badly want to use compressed air to blow the dust out, but I'm afraid that attempting it will just blow more dust in.
Is there something defective about my phone or is it normal that it is apparently not sealed very well in the screen area?
I've had it in a case literally since day one, with a screen protector. I try to take good care of my phone's as I pay full retail so I don't lose my grandfathered unlimited data on VZW so I'm kind of upset that I'm going to have to replace my phone in a year when I can't see the screen anymore, not to mention a huge hit in the resale value of horribly dusty phone internals.
Anyone else having dust problems or should I try to contact Google?
Thanks all.
Click to expand...
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I definitely think you should try to contact google or the case manufacturer if it claims dust protection.
exad said:
I definitely think you should try to contact google or the case manufacturer if it claims dust protection.
Click to expand...
Click to collapse
Just as a follow-up to this..
I contacted Google about the dust issue, which has since gotten worse, and I just received an RMA number today.
They want me to factory reset and send the device in and they are (I'm assuming) just going to replace it with a new one.
I explained that I ordered the phone from someone else who had originally ordered it directly from Google.
They also confirmed I will be receiving a Google version of the phone (unlockable BL) and not a Verizon (Locked BL) version (Unlockable like the one I have)
I was told that the phone is "dust resistant" and that this is seemed strange to them, especially being that the phone is less than 2 months old. They actually specifically said "[they] were glad brought this issue to their attention" which kind of makes me think perhaps there is/was something weird with production on some batches?
Next I'll be buying a new case which boasts "Water & Dust Proof" and hoping that it's not incredibly bulky and has muffled audio as many dust/water-proof cases experience.
If anyone else experiences dust buildup under the digitizer, I highly recommend contacting Google and getting your device repaired/replaced. They included a pre-paid postage label and everything so its quite a painless procedure, outside of having to switch back to my S5 for a week or so.
Just my two cents since you're going to be looking for a new case. I've had mine in an OtterBox commuter case since the day I bought it and have had no issues with dust or damage. I use mine as a flashlight for attic/basement crawls as well as toss it in drywall dust piles constantly. I'm pretty hard on it and I've had zero issues. It's not as slim as I'd like of a case but it's not too bulky and seems to protect pretty good.
fritzgerald said:
Just my two cents since you're going to be looking for a new case. I've had mine in an OtterBox commuter case since the day I bought it and have had no issues with dust or damage. I use mine as a flashlight for attic/basement crawls as well as toss it in drywall dust piles constantly. I'm pretty hard on it and I've had zero issues. It's not as slim as I'd like of a case but it's not too bulky and seems to protect pretty good.
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Perfect! Thanks for the recommendation. I'll see what I can find online. I have a few days before my new phone will be here so I will get one ordered so I can get my phone back in a case as soon as it arrives.
Do you also have a standalone screen protector on yours or does the OtterBox provide a built-in screen protector?
jake5253 said:
Perfect! Thanks for the recommendation. I'll see what I can find online. I have a few days before my new phone will be here so I will get one ordered so I can get my phone back in a case as soon as it arrives.
Do you also have a standalone screen protector on yours or does the OtterBox provide a built-in screen protector?
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The defender comes with a screen protector but the case is huge. The commuter does not come with one. I used one of those tempered glass protectors for about a day but didn't like how the edges didn't stick fully down so I took it off and have been running naked since about November and no noticable scratches. If you have a Verizon store close by they should stock the commuter.

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