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[STICKY] ASK YOUR QUESTIONS HERE!! - Simple question, simple answer - FAQ thread

Simple question, simple answer - FAQ thread
Exactly as it sounds. Ask a simple question, and get a simple answer. This thread is intended for questions probably not long enough to warrant their own thread, and/or you are not sure if a thread/answer already exists.
Please be sure to read the Welcome Thread, the FAQ page, and search the existing forums first, prior to asking your question.

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Reserved #4. You may now post.

joedonmurpy50 said:
Hello my friends I have used mx player on all my phones why doesn't it play all formats of videos
Sent from my SM-G900T1 using Tapatalk
Click to expand...
Click to collapse
You're going to have to provide more details than that.

Hardware plugin
I have a galaxy S5. Is it correct that I no longer need a separate plugin app for hardware decoding ?

pizzaman79 said:
I have a galaxy S5. Is it correct that I no longer need a separate plugin app for hardware decoding ?
Click to expand...
Click to collapse
Yes it is true.

Why doesn't it support AC3 audio format???

zero÷0 said:
Why doesn't it support AC3 audio format???
Click to expand...
Click to collapse
Because licencing changed. Install the custom codec.
http://forum.xda-developers.com/apps/mx-player/mx-player-custom-codec-dts-support-t2156254

[Q] note and issue with mxplayer pro
hi
I bought your application MxPlayer Pro . it is very nice app . thanks a lot .
but we have two notes :
1- please , support DTS TrueHD sound .
2- we get a message through watching that said : "the product purchase history could not be verified due to temporary technical issues(s). please check the internet connection and try again later .
why this message ? some time i don't have internet ! and if the message appear again the player shutdown directly !
why we should sure the internet access through watching ?! please correct this issue . it is very annoying .

yaqot said:
hi
I bought your application MxPlayer Pro . it is very nice app . thanks a lot .
but we have two notes :
1- please , support DTS TrueHD sound .
2- we get a message through watching that said : "the product purchase history could not be verified due to temporary technical issues(s). please check the internet connection and try again later .
why this message ? some time i don't have internet ! and if the message appear again the player shutdown directly !
why we should sure the internet access through watching ?! please correct this issue . it is very annoying .
Click to expand...
Click to collapse
1. DTS is licensed; install the custom codec: http://forum.xda-developers.com/apps/mx-player/mx-player-custom-codec-dts-support-t2156254
2. I don't have any problems, sounds like a Play Store sync issue, possibly. See: http://forum.xda-developers.com/apps/mx-player/faq-purchase-history-error-t2908179

I don't talk about the sound !
I am talking about popup message that shutdown the player ! because I don't have internet now to check the validate version
why this message appear Constantly and my app is purchased already !
CDB-Man said:
Try messing around with the fullscreen settings:
2. I don't have any problems, sounds like a Play Store sync issue, possibly. See: http://forum.xda-developers.com/apps/mx-player/faq-purchase-history-error-t2908179
Click to expand...
Click to collapse

yaqot said:
I don't talk about the sound !
I am talking about popup message that shutdown the player ! because I don't have internet now to check the validate version
why this message appear Constantly and my app is purchased already !
Click to expand...
Click to collapse
... did you read the link I mentioned?

Is builtin CIFS/SMB support still in TODO list?
This is my most wanted feature.
Thanks.

tititake said:
Is builtin CIFS/SMB support still in TODO list?
This is my most wanted feature.
Thanks.
Click to expand...
Click to collapse
Indeed, it is on the feature requests list thread, and the developer is working on it as one of the planned "major" features.

Hi ladies and gents...
Please I am having a problem plz help me, I have been trying to figure up how to set #MX_Player to player the Next video instead of returning to the list after playback is finished.
Please I have been searching for this setting for a while now. But I use to use it on previous versions of the player. I am currently using Version 1.7.41.

mr.bilay said:
Hi ladies and gents...
Please I am having a problem plz help me, I have been trying to figure up how to set #MX_Player to player the Next video instead of returning to the list after playback is finished.
Please I have been searching for this setting for a while now. But I use to use it on previous versions of the player. I am currently using Version 1.7.41.
Click to expand...
Click to collapse
Settings > Player > Back to list
Disable that, and it should play the next video in the folder.

Questions for the MX-perts:
I used to be able to stream .m3u8 video streams on my nexus 9 however, shortly after upgrading to MX Pro, I receive the "unable to play this file" error.
- Any changes to MX codecs?
- I have tried SW, HW, & HW+ settings.
- I can still play m3u8 videos with the stock video player, but it stinks without any customization.
- Lastly, I have tried the neon.1.7.32.rev1codec zip with a new MX Pro installation.
I'm still getting the "unable to play this file" error.
Can anyone point me in the right direction?
Thanks!

Mrwirez said:
Questions for the MX-perts:
I used to be able to stream .m3u8 video streams on my nexus 9 however, shortly after upgrading to MX Pro, I receive the "unable to play this file" error.
- Any changes to MX codecs?
- I have tried SW, HW, & HW+ settings.
- I can still play m3u8 videos with the stock video player, but it stinks without any customization.
- Lastly, I have tried the neon.1.7.32.rev1codec zip with a new MX Pro installation.
I'm still getting the "unable to play this file" error.
Can anyone point me in the right direction?
Thanks!
Click to expand...
Click to collapse
Settings > List > File Extensions
Is .m3u8 still listed there? Also, isn't that a playlist file?
As far as I'm aware, @bleu8888 has said that .m3u8 isn't officially supported yet.

[Q][android tv] mx player can't find subtitles

Hi there
I installed mx player on my android tv box (freebox mini 4k) and when I watch video I click on search online subtitles, entering movie title and it shows nothing...
I configured languages preferences in the app settings (french + english).
Am I missing something ?
I am watching movies from macbook using plex media server if it's helpfull...
Thx by advance

opensubtitles.org protocol looks like being changed or broken somehow.
We will contact opensubtitles.org.

I warned you about it in a previous contributions, and no one answered. I hope you manage to fix it soon. This feature I often used.

thx for the reply so I understand it's about the opensubtitles api

I do not think there is a problem in Opensubtitles.org api, because other applications have already corrected the loading of the title. I got the MX Player buy and support the developer, but 4 months on the application did not reach anyone. 10 days no response to gmail or here on the forum. Hmm .- (

QuicksilverCZ said:
I do not think there is a problem in Opensubtitles.org api, because other applications have already corrected the loading of the title. I got the MX Player buy and support the developer, but 4 months on the application did not reach anyone. 10 days no response to gmail or here on the forum. Hmm .- (
Click to expand...
Click to collapse
The developer is busy with the major upgrade 1.8.
It's almost in final stages. He may start the beta testing anytime soon.
Be patient.
Sent from my SM-G900H using Tapatalk

Thank you for the answer. I will look forward to a new version comes out, perhaps as soon as possible, because I drive searching for subtitles of your application often used. Among other supports as the only search from opensubtitles.org Regardless of the name of the video, which seek out other applications by inserting video, but when I have a video that is: 448548sdssda45545sada5sd45.mp4 so I do not find in others. That was not the case.
Anyway, if it is possible to add the possibility of a larger set subtitle line and also searching always have the latest version according to the searched word. I should be if I was looking for: The Simpsons S27 E02 showed it to me always locate the latest headlines.
ps: please do not have the possibility to make action on the MX PLAYER and data necessary to apk for $ 1? You would have bought your application more people. Thanks for your time and service.

I can't find any subtitles while searching in online in mx player. What is the reason?

Justinjacob said:
I can't find any subtitles while searching in online in mx player. What is the reason?
Click to expand...
Click to collapse
Do you get any messages?
Can you specify what you are searching for..?

I regularly get the message "error occurred during communicating with opensubtitles.org. please try again later" but the main issue is for 3 days now when it dose work and get subtitles it get a long list of subtitles that has no relation to the search text.
infect I believe the returned subtitle list is the same regardless of what the search text I enter is.
lets say for example I enter "haven s02e03" in the search for subtitles I get the same long list of irrelevant subtitles.
the online subtitle is unusable now at all.

mmeissa said:
I regularly get the message "error occurred during communicating with opensubtitles.org. please try again later" but the main issue is for 3 days now when it dose work and get subtitles it get a long list of subtitles that has no relation to the search text.
infect I believe the returned subtitle list is the same regardless of what the search text I enter is.
lets say for example I enter "haven s02e03" in the search for subtitles I get the same long list of irrelevant subtitles.
the online subtitle is unusable now at all.
Click to expand...
Click to collapse
It might be temporary issue on opensubtitles.org side. It's working on my device as of now.

"bug" after 6.0.1 upgrade

Hi guys,
MX Player has been my favorite player for ages but after I've upgraded my GS5 to Android 6.0.1 it started doing something annoying. Before the update if I had a bunch of videos on a folder it would simply play one after the other. After the update the first video stops playing when it reaches the end but the next video doesn't start...instead I have to start it manually. I went to the MX Player settings, then Player and made sure the option "Back to list - return to the list after playback is completed" was unmarked. Any idea on how to fix this?

rawfa said:
Hi guys,
MX Player has been my favorite player for ages but after I've upgraded my GS5 to Android 6.0.1 it started doing something annoying. Before the update if I had a bunch of videos on a folder it would simply play one after the other. After the update the first video stops playing when it reaches the end but the next video doesn't start...instead I have to start it manually. I went to the MX Player settings, then Player and made sure the option "Back to list - return to the list after playback is completed" was unmarked. Any idea on how to fix this?
Click to expand...
Click to collapse
I have GS5 with marshmallow & no issues. Can you tell me from where you are playing..?
Sent from my Samsung Galaxy S5 using XDA Labs

I have the same problem like rawfa. After the System update to Marshmallow 6.0.1 on my Galaxy S5. It makes me crazy. i have tried all........re install, tried all possible settings..nothing helps
When start the player the first, and uses the files they shown IN the player ,so i can skip to the next file. audio and video.
But when i directly start a file in a folder i can not skip to the next file. it starts the same file again and again when i use " back" button, and nothing, when i use "next". audio and video same problem.
sorry for my english

Vanillo said:
I have the same problem like rawfa. It makes me crazy. i have tried all........i have the galaxy S5 too.
When i first start the player, and uses the files,so i can skop to the next file. audio and video.
but when i directly start a file in a folder i can skip to the nexr file. it starts tehe same file again. audio and video same problem.
sorry for my english
Click to expand...
Click to collapse
Con you share the bug report...?
Sent from my SM-G900H using Tapatalk

ktsamy said:
Con you share the bug report...?
Sent from my SM-G900H using Tapatalk
Click to expand...
Click to collapse
Thanks for your answer and sorry for my late reply.
I dont have a bug report. where can i find it?

Vanillo said:
Thanks for your answer and sorry for my late reply.
I dont have a bug report. where can i find it?
Click to expand...
Click to collapse
After playing the File, just tap on next button. Then open menu > Help > Bug Report. Save the File & share here
Sent from my SM-G900H using Tapatalk

Ok i have the report. And how i can attach the file here? Cant find a button tu upload, copy and paste dont works.
I think i am to stupid lol

Vanillo said:
Ok i have the report. And how i can attach the file here? Cant find a button tu upload, copy and paste dont works.
I think i am to stupid lol
Click to expand...
Click to collapse
You can't upload here, upload to any cloud storage like Google Drive, Dropbox or Box & share the link. If you are not allowed to post the url due to minimum post count, just mask it like h**://www.example.com/path or _http://www.example.com/path
Sent from my SM-G900H using Tapatalk

ktsamy said:
You can't upload here, upload to any cloud storage like Google Drive, Dropbox or Box & share the link. If you are not allowed to post the url due to minimum post count, just mask it like h**://www.example.com/path or _http://www.example.com/path
Sent from my SM-G900H using Tapatalk
Click to expand...
Click to collapse
Sorry for my looooong reply. j have to work to much =(
i still have the problem with mx player: cant skip to the next file or go back to file before in a folder. when i click the skip button mx player do norhing. no reaction.
here the report files:
http://www.file-upload.net/download-11804130/report_2016-07-21_211801.zip.html
thx for your help friends

I was wondering if there was a fix for this issue.
My tablet (Galaxy Tab S) just received an OTA 6.0.1 update, and now has the same issue.

@rawfa
@Vanillo
@Ragepaw
Hope you guys are openning the videoa from either samsung file manager or Gallery. It's actually not a MX Player bug. It's a side effect of content provider. Latest Samsung File Manager and Gallery uses Content provider instead of forwarding normal file paths.
For example, MX Player will receive "content://[email protected]/external/video/media/12345" instead of actual file path. So, it may not be possible to open the next video when actual path of the file. Next button doesn't work with most of the known media players because of this new implementation.
Instead of File manager, you can use MX Player directly to open videos. If you want to use in Hierarchical Tree View, Just Go to Menu > View > Folders. To show all videos without showing any folders you may use "Files".

Thanks @ktsamy.
Unfortunate answer, but it also explains the other weird issue I have been seeing, which is MX Player showing a number instead of the filename.

Ragepaw said:
Thanks @ktsamy.
Unfortunate answer, but it also explains the other weird issue I have been seeing, which is MX Player showing a number instead of the filename.
Click to expand...
Click to collapse
Things changes with newer android versions.
From android 7.0 onwards it will be default on all apps having target SDK as 24.
It's unfortunate that Nougat will no longer allow the file scheme when target SDK is set to 24. So, either they have use Target SDK as 23 or have to switch to content scheme. But, When content scheme is used the intent receiver will not aware the actual path.[emoji20]
Sent from my SM-G900H using Tapatalk

Xiaomi mi box problem

Hi, I have problem which I can't explain. When I am trying to play my movies from the nas (synology), many of times is not playing. I see the circle and stuck there. When I restart the box, it's ok for once, until I want to see another movie. Then i have to restart the box again. I dont have the same problem with other players such as bs or vlc. I am curious what is going wrong.

achillesgk said:
Hi, I have problem which I can't explain. When I am trying to play my movies from the nas (synology), many of times is not playing. I see the circle and stuck there. When I restart the box, it's ok for once, until I want to see another movie. Then i have to restart the box again. I dont have the same problem with other players such as bs or vlc. I am curious what is going wrong.
Click to expand...
Click to collapse
just wait for a while. then goto help > bug report. Save the bug report to sdcard & share here.
for more info read the sticky thread about how to report a bug.

ktsamy said:
just wait for a while. then goto help > bug report. Save the bug report to sdcard & share here.
for more info read the sticky thread about how to report a bug.
Click to expand...
Click to collapse
Thanks for your help! I have installed the custom codec and i think it works better now.

achillesgk said:
Hi, I have problem which I can't explain. When I am trying to play my movies from the nas (synology), many of times is not playing. I see the circle and stuck there. When I restart the box, it's ok for once, until I want to see another movie. Then i have to restart the box again. I dont have the same problem with other players such as bs or vlc. I am curious what is going wrong.
Click to expand...
Click to collapse
hi dear I have got the problem with player in mi box.. how can I install custom codec

achillesgk said:
Thanks for your help! I have installed the custom codec and i think it works better now.
Click to expand...
Click to collapse
Custom codecs are just customized FFmpeg libraries & will not improve anything functionally on network streaming.
probably, there might be some other issues which got fixed automatically.

I have downloaded a ts file from iptv server ( in windows) and transferred it to mi box.. unfortunately mi box video player did not play it while xmtv player can play it.. If I can make system video player can play that ts file i can use of my iptv app.. which does not work on mi box.. I am sure that's about system default codec.. and I do not know how can I change and work with media_codecs.xml in /system/etc/media_codecs.xml

I have almost found the problem and need help for resolve it..
as I knew.. problem happens because of width and height of some videos..it is important for me to play this samples with Mi Mdeiapalyer app..as system player..
system player can not play these .....although they could be played by other players such as mx player.. I give you three sample of those videos
https://drive.google.com/open?id=0B-8Hbvj4S2EMREdUSjN3UE5UMEE
https://drive.google.com/open?id=0B-8Hbvj4S2EMSWV3OHg4eks5TGM
https://drive.google.com/open?id=0B-8Hbvj4S2EMbFk1REpyRlZrTDA

Mi box 3 Oreo update volume slider bug
Is anyone else getting just a white volume slider the blue dot appears but the icons are whited out its suppose to look like the slider from MM. I noticed it because when I got close to it I saw a faint media and volume symbol. Is there a way to fix that. I already reset with no success

Anthony2018 said:
Is anyone else getting just a white volume slider the blue dot appears but the icons are whited out its suppose to look like the slider from MM. I noticed it because when I got close to it I saw a faint media and volume symbol. Is there a way to fix that. I already reset with no success
Click to expand...
Click to collapse
Hi,
This is a firmware bug. MX Player has nothing to do with it. Kindly post it in the appropriate subforum.

Option to hide video zoom button, API for sending title+year for opensubtitles search

Can you please give us an option to hide the video zoom button in the lower right corner, as I never use it, since you should watch the video at the resolution it's supposed to be in.
Also can you create an API for when you press search subtitles it will take that title/year and search for it in opensubtitles.org to give you the best results. Instead of just going off filename. Give us the api option for our app to send you the title/year info to then send to open subtitles.
On another note, give us an option for subtitle preferred "Forced"
Thanks alot! The player would be perfect after these options are added.

OathYvne said:
Can you please give us an option to hide the video zoom button in the lower right corner, as I never use it, since you should watch the video at the resolution it's supposed to be in.
Also can you create an API for when you press search subtitles it will take that title/year and search for it in opensubtitles.org to give you the best results. Instead of just going off filename. Give us the api option for our app to send you the title/year info to then send to open subtitles.
On another note, give us an option for subtitle preferred "Forced"
Thanks alot! The player would be perfect after these options are added.
Click to expand...
Click to collapse
Thanks for your valuable suggestions. MXPlayer already provides an option to enter your own keywords while searching for subtitles. Have you tried the same?
With regards to your request on forced subtitles, would you mind elaborating more so that we can share your concerns with our relevant team for further review?

MXPlayer said:
Thanks for your valuable suggestions. MXPlayer already provides an option to enter your own keywords while searching for subtitles. Have you tried the same?
With regards to your request on forced subtitles, would you mind elaborating more so that we can share your concerns with our relevant team for further review?
Click to expand...
Click to collapse
I know you can enter your own, but it would be nice if you had an API for developers to send the movie/year to that field so it automatically search for that instead of depending on the filename.
Forced subtitles are mainly for English films or tv that contain a few forced subtitles that can be like some small Spanish parts or elvish from Lord of the rings for example. They are mainly called Forced or English Forced. Right now you give us the option to choose our subtitles that automatically are picked, but there is no option for Forced, just English. I don't want to have subtitles for the whole movie I just want them for the portion where the language they are speaking isn't English.
But can you please give us an option in settings to hide the zoom button on the bottom right of the player. It would make the player perfect for me and others..
Also can you give us an option to disable the up and down function on the player. Like the volume or brightness. I don't use either of those as I use the app on my TV, I accidently turn down the volume all the time.
Thanks!

+1 to "please let us hide the video zoom button on the OSD". My 70 year old mom constantly hits it by accident

svartchimpans said:
+1 to "please let us hide the video zoom button on the OSD". My 70 year old mom constantly hits it by accident
Click to expand...
Click to collapse
Thanks for the support.
I feel they just need to make a few tweaks here and there and the player will be perfect.
Simplicity is key.

OathYvne said:
Thanks for the support.
I feel they just need to make a few tweaks here and there and the player will be perfect.
Simplicity is key.
Click to expand...
Click to collapse
Yeah! For me it is only two small things before it’s perfect:
1. The video scaling button should be removable to prevent accidents (we always want it on”scale to fit” and won’t ever use that button).
2. https://forum.xda-developers.com/apps/mx-player/bug-feature-request-menu-selection-t3939427

svartchimpans said:
Yeah! For me it is only two small things before it’s perfect:
1. The video scaling button should be removable to prevent accidents (we always want it on”scale to fit” and won’t ever use that button).
2. https://forum.xda-developers.com/apps/mx-player/bug-feature-request-menu-selection-t3939427
Click to expand...
Click to collapse
Yeah those are both good suggestions.
I'd like the ability to turn off the up and down function, since I don't even need to change brightness and I change the volume from my remote volume buttons . So having the option to disable that would be great.

Oh yes I agree. I constantly change mx volume by accident. Disabling the up/down action would give me peace of mind.

svartchimpans said:
Oh yes I agree. I constantly change mx volume by accident. Disabling the up/down action would give me peace of mind.
Click to expand...
Click to collapse
Thanks for sharing your concerns.
You will be pleased to know that MX Player already has the options for you.
Request you to open MX Player Settings > Player > Controls and you will find the options to disable the gestures you do not use often.

MXPlayer said:
Thanks for sharing your concerns.
You will be pleased to know that MX Player already has the options for you.
Request you to open MX Player Settings > Player > Controls and you will find the options to disable the gestures you do not use often.
Click to expand...
Click to collapse
That's for touch devices only. We are strictly talking about remote navigation. Theirs no setting to disable volume/brightness up and down with remote.