Pixel stopped charging. HELP - Google Pixel 2 Questions & Answers

My pixel 2 XL stopped charging at all of the sudden and only accepts slow charging and with a "Chinese" cable. The original cable doesn't work. No the cable ain't broken or the charger. My girlfriend has a pixel 3 and she uses my charger and cable and works on hers. We used also her charger and cable ( from pixel 3s ) and on her pixel 3 everything works comes to mine it doesn't even recognize to start charging.

Yes I'm using the original one.. I wrote it all but I don't know why XDA deleted some stuff.
Anyway yeah always used the original one and always been using. Never used another cable or charger actually.
It just happened put of nowhere, morning was fine when I went to bed couldn't charge it.
The only way I'm able to charge my phone now is with those lame cables of 1£ and it charges super slow. 5h for 80%. But that's literally the only way.
I've done factory reset, hard and soft resets, battery calibration, cleaned the port with toothpicks... Nothing seems to work.
It's a weird problem because the original cables don't work just the non original ones , which charge super super slow, but I'm also sure the cable and the chargers don't have any problem because I live with my girlfriend and she always uses them ( the one who came with my phone and the one who came with hers , she has a pixel 3 ) and no problems with her. Just with me.
Maybe my battery is faulty ?

Try some rubbing alcohol and a toothbrush. Mine kept connecting and disconnecting repeatedly while charging. Here, I had a nice peice of lint in the port. Just an idea. Hope you get it figured out ?

I had something like this happen a while ago and the problem for me also turned out to be lint in the charging port. It actually looked totally clean, but when I stuck something in there to clean it out I was surprised that there was lint.
Don't stick anything metal in the charging port though, because it could short out the connections. I just cut out a thin piece of plastic from a plastic cup and used it to scrap around. A piece with a nice point on it is good. Try to pick out any lint that's at the bottom of the charging port that may be preventing the cable from inserting all the way.
Good luck. Hope that helps.

Related

[Q] Can't charge, won't charge

Plugged in Transformer last night to charge it up overnight when the battery hit 30%. I updated the firmware yesterday morning and everything was going swimmingly.
Woke it up this morning, and found it was at 9% battery remaining and had a low battery warning. I had a closer look and the battery icon shows no indication that it's charging when it's plugged in.
Right now I've plugged it into a bog-standard USB charger and turned it off, hoping it'll trickle charge (damn the lack of a charge LED!) and that it's a fault with the power adapter rather than the device itself.
Anyone else had this issue?
I had the same problem a few days ago, my charger was plugged in via a multi block and it would not charge.
I even went to the extreme of taking my device back to comet in the hope I could swap the charger out with their demo unit.
Man behind counter plugs my charger into some sort electrical surge protected socket and it starts charging straight away leaving me looking like a right tool standing their. (and they tried to sell me 3 years extended cover)
Brought it home and plugged it into the very socket where it wasn't working and what do you know? It starts working!
Not sure what the issue was but it now works again.
Ok well that's good to know!
On trickle-charge it's now gone up by 2% since I posted.
Looks like the power adapter has its own faults...
Oh, and what do you know... plugged wall charger back in (it's been unplugged for 20mins) and now it's all happy and charging again.
Hooray.
yeah maybe that 20 minute trip to comet fixed mine too..
the USB mains adapter plug has a fatal flaw - the middle part of the usb connection isn't as sturdy as it sould be so it is easy to plug a USB port in the wrong way around and it looks and feels plugged in correctly as the middle part just moves out of the way.
If it isn't charing always check to make sure the USB connection is in the right way around in the plug.
I am bummed about this proprietary power connector; and apparently proprietary USB cable with extra pins (negating the use of USB extension cables). I wish the TF had a standard round power adapter similar to the Acer A500.
Thank God, i thought i was the only one. Had exactly this problem with mine when it arrived a couple of days ago, i am lucky enough to have lots of USB chargers around so i tried and tested various combinations and tried to charge other devices with the asus charger.
The problem lies as far as i can see, entirely with the charger unit. The charger comes in two parts, one is the usb dock and the other the relevant country plug. The way the plug fits onto the face of the charger is the important part. There is a central 'locating pin' made from plastic and two contacts that slot into the charger carrying the live and negative. The construction of this part is very, very poor. The tolerances are not a match for the quality of the plastic, the T shaped plastic locater does not actually locate the bottom pins properly and needs a great deal of force to lock in placce, and here is the best part, it doesnt like STAYING locked. As the plastic is weak, and we are looking at just a couple of mm here, it will snap, that will stop there being a clean contact and no charge. As a remedy, i have secured the face plate to the charger very tightly with a high tech rubber band
I agree, the use of specific power connectors in this day and age is just as dumb a decision as any manufacturer can make, and the rate it recharges at from a USB to PC connection can only be described as comical, a full recharge in 26 hours . Aside from all that its nigh on perfect, but i can see power related alternatives being VERY popular until Asus catches up with the rest of the electronics industry.
havent even had mine an hour and i havent done the update because its not at 50% and it will not charg at all. when i first tried to start it i thought it was doa because it would not turn on. guess ill take you guys advice and leave it unplugged for a while. i hate the charging cable is so small too that definately sucks.
Hmmm... if only a few other people created topics about not charging...

Very strange charging problem!

Ok, first a little background on this issue...
After having my S3 for about 13-14 months I started having charging issues. The charging port was very "loose" and I had to make sure my charger cable was in just right to get my phone to charge. This was annoying, however was out of warranty and didn't want to pay vzw for an insurance claim. This got worse, and eventually I noticed my phone would only charge with 1 specific usb cable, 1 specific wall charger, and 1 specific car charger.
Well, I finally called Samsung and explained the situation to them and they had me chip my phone to them and they would repair it, free of charge. When they had it, they replaced the charging port, the headphone jack, and the screen. I received the phone back after couple weeks, super excited, and immediately charged it up with the cable I had next to my bed. New charging port felt perfect, nice snug fit, etc... Well, after a few days i hooked it up with the original usb cable that came with the phone, nothing happened. So i started messing around and realized that the only usb cables that will charge my phone are Motorola brand cables! At least the 2 cables I have work, and not a single other cable I've tried works! This includes stock Samsung cable, many cheap 3rd party cables, other friend's S3 cables, none work. Also, I have this cheap car charger that is the type you plug a USB cable into that works, however any other car charger I've tried does not work either.
Also, when i say the cables won't charge my phone, it also won't connect the phone to a PC. They do absolutely nothing.
Does anyone have ANY idea why this is happening?!?! It was an issue before Samsung repaired my phone, they replaced the charging port, but I still have this issue!! I can send it back to Samsung for them to look at it again, however my backup phone, a Razr Maxx, just died also. Seems like the battery went dead and now I can't get it to charge, but that's another issue.
So, any ideas?!
JHibinger said:
Ok, first a little background on this issue...
After having my S3 for about 13-14 months I started having charging issues. The charging port was very "loose" and I had to make sure my charger cable was in just right to get my phone to charge. This was annoying, however was out of warranty and didn't want to pay vzw for an insurance claim. This got worse, and eventually I noticed my phone would only charge with 1 specific usb cable, 1 specific wall charger, and 1 specific car charger.
Well, I finally called Samsung and explained the situation to them and they had me chip my phone to them and they would repair it, free of charge. When they had it, they replaced the charging port, the headphone jack, and the screen. I received the phone back after couple weeks, super excited, and immediately charged it up with the cable I had next to my bed. New charging port felt perfect, nice snug fit, etc... Well, after a few days i hooked it up with the original usb cable that came with the phone, nothing happened. So i started messing around and realized that the only usb cables that will charge my phone are Motorola brand cables! At least the 2 cables I have work, and not a single other cable I've tried works! This includes stock Samsung cable, many cheap 3rd party cables, other friend's S3 cables, none work. Also, I have this cheap car charger that is the type you plug a USB cable into that works, however any other car charger I've tried does not work either.
Also, when i say the cables won't charge my phone, it also won't connect the phone to a PC. They do absolutely nothing.
Does anyone have ANY idea why this is happening?!?! It was an issue before Samsung repaired my phone, they replaced the charging port, but I still have this issue!! I can send it back to Samsung for them to look at it again, however my backup phone, a Razr Maxx, just died also. Seems like the battery went dead and now I can't get it to charge, but that's another issue.
So, any ideas?!
Click to expand...
Click to collapse
What rom/kernal
It doesn't matter. It does this when it is totally stock and rooted. Right now I'm not rooted or anything because it looks like it may be going back to Samsung again.
JHibinger said:
It doesn't matter. It does this when it is totally stock and rooted. Right now I'm not rooted or anything because it looks like it may be going back to Samsung again.
Click to expand...
Click to collapse
I think the smart charging circuit may be messed up
Really? How would that cause the phone to not work with any cable except a certain brand?? I'm just really curious and this is driving me insane!!
JHibinger said:
Really? How would that cause the phone to not work with any cable except a certain brand?? I'm just really curious and this is driving me insane!!
Click to expand...
Click to collapse
I would say you are putting mechanical stress on the charging port. This could be from some misaligned or mis-made cable or somehow pressing or pulling the charge cable when its connected. I've never seen this reported by anyone else, but the mechanical connections are not indestructible. If it were a common symptom with 100 million S3s having been sold, there would be a firestorm of complaints.
I have a similar issue. I'm not sure if it's the device or the ROM (CM nightlies).
Certain cables force the screen to turn back on, which means I get negative charge because the screen burns more than the charger is capable of supplying. Other cables are fine. I'm still looking for the pattern, it's super annoying and causes me to have to turn my phone off completely at times so as not to lose my battery altogether. I'm still trying to solve this, any help would be appreciated.
rgrossie said:
I have a similar issue. I'm not sure if it's the device or the ROM (CM nightlies).
Certain cables force the screen to turn back on, which means I get negative charge because the screen burns more than the charger is capable of supplying. Other cables are fine. I'm still looking for the pattern, it's super annoying and causes me to have to turn my phone off completely at times so as not to lose my battery altogether. I'm still trying to solve this, any help would be appreciated.
Click to expand...
Click to collapse
Further info- it's not the cable, it's the converter at the end. I think it has to do with amperage of the charger- if I use the stock samsung one I'm good, it's putting out 1.0A. If I use others that are fewer amps (like 700 mA) it's unpredictable. I suspect a kernel thing, I might download different kernels to play with it.
rgrossie said:
Further info- it's not the cable, it's the converter at the end. I think it has to do with amperage of the charger- if I use the stock samsung one I'm good, it's putting out 1.0A. If I use others that are fewer amps (like 700 mA) it's unpredictable. I suspect a kernel thing, I might download different kernels to play with it.
Click to expand...
Click to collapse
Always use chargers that is 1 A - 2A the circuit controls most of the charging regulating amps and voltage
Yes, I agree about using good chargers, but my phone wasn't always this way. It used to charge with anything, but no longer.
I enabled fast charge on Imosyen's lean kernel. That might have made a difference, but I'm not positive yet.

phone wont charge charger is loose in the slot

hey im having trouble with my moto g charging it wont charge or anything and ive tried another chager in the house im not sure why its happening
I wouldn't recommend this since it could damage the charger & the phone, but if you squeeze in the middle of the microUSB just enough and then plug it into the phone, it ends up making a connection again. I've tried it on my old S4 a few times; worked with all chargers that wouldn't charge initially.
Hi there !
It sounds like your phone needs RMA , is none of the classic troubleshooting works
Sorry man ,
Please click thumbs up
sticktornado said:
I wouldn't recommend this since it could damage the charger & the phone, but if you squeeze in the middle of the microUSB just enough and then plug it into the phone, it ends up making a connection again. I've tried it on my old S4 a few times; worked with all chargers that wouldn't charge initially.
Click to expand...
Click to collapse
I've done this a lot. I notice the cables just don't stay put after a few months, and squeezing just slightly with a pair of pliers will tighten the male end of the cable and it will grip the female end on the phone better.
Squeezing the charger will work as long as you don't squeeze it too much.
cheers for the suggestions but ive managed to get it charging it just had to be at a slight angle to get it connecting again its still loose in the hole but its charging now im glad cyaogen mod has a setting for the light on the screen to be on when its charging very helpfull

Charging Port Damaged

I am very concerned right now as every time I plug my Google Pixel XL 2 it does charge but it also turns off. I do believe that the reason for this is that I had my phone on my desk as well as an ice lolly (yes i know) and as i was busy on the computer I forgot about the ice lolly and it therefore melted, it so happened the phone was drenched in the liquid. As soon as I realised this I quickly rinsed the phone off as I was aware the phone is ip67 so it can handle water. I did not think too much about it and went about my day and left it charging (or so I thought). About 30 minutes ago from writing this i noticed the charger was not connecting properly and I became worried. Next the phone did start charging but after 10 second or so it switched off and went into a charging only mode so I turned it on again but it would only power up if I removed the charger. I have tried two chargers the one it came with and one I already had. I am currently very concerned as it cost me an a lot of money and I cant help but feel it may be broken due to the ice lolly melting any ideas would be appreciated.
I have had similar problem when the phone switched off once connected to a charger. Try cleaning the port with tissue paper. Push it into the port with something small and thin. You will probably see some dirt on the tissue paper. You may try cleaning the USB connector on the cable as well
Hey guys same problem I bought my pixel in letgo and the charger was very losse and fell out by its self call Google and they sent me a replacement it's all good now

Charging cable quite loose

So I've been using this phone for 5 months or so, and I've discovered a very unsettling thing. The charging cable has started to get loose while plugged in. This happens most with my third party charger at work (which wont stay in on its own), but also with the original charger I have at home. I cannot charge and use my phone in bed, because with the slightest shift the cable disconnects.
This also happens with the USB-C headphones and dongle, they wont stay connected while listening to music. Now, I mostly use bluetooth earbuds (which makes this weirder, because this should put less stress on the port) but this is just not acceptable.
I've calculated, and with every night charging, with some extra times for music and such, I've plugged/unplugged a cable only about 200 times. Does anybody experience the same issues?
Same here @xxxmarienxxx . Just started with this issue this morning. It was all good until last night. Any solutions yet?
xxxmarienxxx said:
So I've been using this phone for 5 months or so, and I've discovered a very unsettling thing. The charging cable has started to get loose while plugged in. This happens most with my third party charger at work (which wont stay in on its own), but also with the original charger I have at home. I cannot charge and use my phone in bed, because with the slightest shift the cable disconnects.
This also happens with the USB-C headphones and dongle, they wont stay connected while listening to music. Now, I mostly use bluetooth earbuds (which makes this weirder, because this should put less stress on the port) but this is just not acceptable.
I've calculated, and with every night charging, with some extra times for music and such, I've plugged/unplugged a cable only about 200 times. Does anybody experience the same issues?
Click to expand...
Click to collapse
I had this problem with my Moto Z Play. Have you checked to see if there is any debris/lint in the usb C port on the phone?
Sorry for stupid question/proposal, but could it depend on what phone case you use or rather combo of phone case and USB cable. I use the standard case supplied with the phone and have no problem with standard USB cable nor the standard headphones, but I have similar issue with a non standard car charger. When I remove my case it works just fine, ie it is not loose.
I've had my phone for 7 months and I would say I charge at least 2 times per day (to work and home from work) and I use headphones at least ones a day.
Yep. Same problem here . Already using a new cable for a few months ?
Was there ever a solution to this issue as mine is doing the same but will only go half way in, no debris and nothing is bent out of place in either cable or phone charging port.
Same issue, contact Huawei support.
Visited the three shop today and the girl told me this was a common problem. She showed me her phone and the cable goes all the way in, mine only goes about 3/4's of the way in and had been fine up until this week. She told me there is a 2yr warranty that they will/should honour. (Huawei). Going to contact them later and will let you know how I get on.
Charly.
Charging pin issues
Hi guys, if you're battling to charge your p20 cos plug cannot go right in.. Just use a sewing needle put it into the port and scrape off, u will be surprised as to how much muck u will pull out.. Give it a try
Cleaning with a needle
Thank you @Veejag. Using a needle worked perfectly for me. You were so right. I was surprised and shocked at how much dust and crumbs came out of the port. If you have this problem give the needle a go.
Mine also does that. One day supercharging wasn't working anymore, moving the plug, it alternated between fast and slow. Cleaned the usb port, supercharging started working, but the headphones keep disconnecting...
Scratch that, tried another pair of headphones, with the adaptor, they don't disconnect. It's most probably the cheap Huawei headphones' fault (they came with my p20 Pro)

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