I am very concerned right now as every time I plug my Google Pixel XL 2 it does charge but it also turns off. I do believe that the reason for this is that I had my phone on my desk as well as an ice lolly (yes i know) and as i was busy on the computer I forgot about the ice lolly and it therefore melted, it so happened the phone was drenched in the liquid. As soon as I realised this I quickly rinsed the phone off as I was aware the phone is ip67 so it can handle water. I did not think too much about it and went about my day and left it charging (or so I thought). About 30 minutes ago from writing this i noticed the charger was not connecting properly and I became worried. Next the phone did start charging but after 10 second or so it switched off and went into a charging only mode so I turned it on again but it would only power up if I removed the charger. I have tried two chargers the one it came with and one I already had. I am currently very concerned as it cost me an a lot of money and I cant help but feel it may be broken due to the ice lolly melting any ideas would be appreciated.
I have had similar problem when the phone switched off once connected to a charger. Try cleaning the port with tissue paper. Push it into the port with something small and thin. You will probably see some dirt on the tissue paper. You may try cleaning the USB connector on the cable as well
Hey guys same problem I bought my pixel in letgo and the charger was very losse and fell out by its self call Google and they sent me a replacement it's all good now
Related
Plugged in Transformer last night to charge it up overnight when the battery hit 30%. I updated the firmware yesterday morning and everything was going swimmingly.
Woke it up this morning, and found it was at 9% battery remaining and had a low battery warning. I had a closer look and the battery icon shows no indication that it's charging when it's plugged in.
Right now I've plugged it into a bog-standard USB charger and turned it off, hoping it'll trickle charge (damn the lack of a charge LED!) and that it's a fault with the power adapter rather than the device itself.
Anyone else had this issue?
I had the same problem a few days ago, my charger was plugged in via a multi block and it would not charge.
I even went to the extreme of taking my device back to comet in the hope I could swap the charger out with their demo unit.
Man behind counter plugs my charger into some sort electrical surge protected socket and it starts charging straight away leaving me looking like a right tool standing their. (and they tried to sell me 3 years extended cover)
Brought it home and plugged it into the very socket where it wasn't working and what do you know? It starts working!
Not sure what the issue was but it now works again.
Ok well that's good to know!
On trickle-charge it's now gone up by 2% since I posted.
Looks like the power adapter has its own faults...
Oh, and what do you know... plugged wall charger back in (it's been unplugged for 20mins) and now it's all happy and charging again.
Hooray.
yeah maybe that 20 minute trip to comet fixed mine too..
the USB mains adapter plug has a fatal flaw - the middle part of the usb connection isn't as sturdy as it sould be so it is easy to plug a USB port in the wrong way around and it looks and feels plugged in correctly as the middle part just moves out of the way.
If it isn't charing always check to make sure the USB connection is in the right way around in the plug.
I am bummed about this proprietary power connector; and apparently proprietary USB cable with extra pins (negating the use of USB extension cables). I wish the TF had a standard round power adapter similar to the Acer A500.
Thank God, i thought i was the only one. Had exactly this problem with mine when it arrived a couple of days ago, i am lucky enough to have lots of USB chargers around so i tried and tested various combinations and tried to charge other devices with the asus charger.
The problem lies as far as i can see, entirely with the charger unit. The charger comes in two parts, one is the usb dock and the other the relevant country plug. The way the plug fits onto the face of the charger is the important part. There is a central 'locating pin' made from plastic and two contacts that slot into the charger carrying the live and negative. The construction of this part is very, very poor. The tolerances are not a match for the quality of the plastic, the T shaped plastic locater does not actually locate the bottom pins properly and needs a great deal of force to lock in placce, and here is the best part, it doesnt like STAYING locked. As the plastic is weak, and we are looking at just a couple of mm here, it will snap, that will stop there being a clean contact and no charge. As a remedy, i have secured the face plate to the charger very tightly with a high tech rubber band
I agree, the use of specific power connectors in this day and age is just as dumb a decision as any manufacturer can make, and the rate it recharges at from a USB to PC connection can only be described as comical, a full recharge in 26 hours . Aside from all that its nigh on perfect, but i can see power related alternatives being VERY popular until Asus catches up with the rest of the electronics industry.
havent even had mine an hour and i havent done the update because its not at 50% and it will not charg at all. when i first tried to start it i thought it was doa because it would not turn on. guess ill take you guys advice and leave it unplugged for a while. i hate the charging cable is so small too that definately sucks.
Hmmm... if only a few other people created topics about not charging...
a few days back my phone started to charge slower and gradually it stopped charging at times. It only charged if i moved/bent it or keep it supported on some object.
It worked fine with Nokia Lumia800 cable so i bought a new cable today but have the same problems.What can be the problem here ?
Try sharpening a toothpick so it will fit in your phone's usb slot, then gently move it around in there and scrape out anything that could be in there. Over time dust and lint will accumulate in there which could cause a poor connection, which could in turn cause charging problems. Just be very careful so that you don't break anything. The nokia cable might be slightly different and that's why it would work and the other's wouldn't.
If you have an air compressor I would use that or some type of high out put air and blow inside the input for the charger
Sent from my Nexus 7 using Tapatalk 2
It's also possible that something has cracked. In that case, from now on be very careful when inserting/removing the cable. You may need to apply gentle pressure on the cabke in 1 direction during charging.
-- Sent from my TouchPad using Communities
onnector charge jack
I don't think this is the perfect post, but I don't find anything else...
I've broke my connector charge jack...any idea how I can charge my phone?!(lg Optimus One)
go to service shop
My pixel 2 XL stopped charging at all of the sudden and only accepts slow charging and with a "Chinese" cable. The original cable doesn't work. No the cable ain't broken or the charger. My girlfriend has a pixel 3 and she uses my charger and cable and works on hers. We used also her charger and cable ( from pixel 3s ) and on her pixel 3 everything works comes to mine it doesn't even recognize to start charging.
Yes I'm using the original one.. I wrote it all but I don't know why XDA deleted some stuff.
Anyway yeah always used the original one and always been using. Never used another cable or charger actually.
It just happened put of nowhere, morning was fine when I went to bed couldn't charge it.
The only way I'm able to charge my phone now is with those lame cables of 1£ and it charges super slow. 5h for 80%. But that's literally the only way.
I've done factory reset, hard and soft resets, battery calibration, cleaned the port with toothpicks... Nothing seems to work.
It's a weird problem because the original cables don't work just the non original ones , which charge super super slow, but I'm also sure the cable and the chargers don't have any problem because I live with my girlfriend and she always uses them ( the one who came with my phone and the one who came with hers , she has a pixel 3 ) and no problems with her. Just with me.
Maybe my battery is faulty ?
Try some rubbing alcohol and a toothbrush. Mine kept connecting and disconnecting repeatedly while charging. Here, I had a nice peice of lint in the port. Just an idea. Hope you get it figured out ?
I had something like this happen a while ago and the problem for me also turned out to be lint in the charging port. It actually looked totally clean, but when I stuck something in there to clean it out I was surprised that there was lint.
Don't stick anything metal in the charging port though, because it could short out the connections. I just cut out a thin piece of plastic from a plastic cup and used it to scrap around. A piece with a nice point on it is good. Try to pick out any lint that's at the bottom of the charging port that may be preventing the cable from inserting all the way.
Good luck. Hope that helps.
In short, I have an HTC U11. I have gotten water in the connector a few times which caused the phone to turn off or fingerprint scanner to stop working but then after a few hours would be fine again. Several months later I noticed it took a very long time to charge. I downloaded an app that basically diagnoses the amperage and it said that it was fine, but I honestly could not tell you if it was true or not. Fast forward a couple of weeks, I drop my phone and the screen cracks. I replaced the screen at home and today the battery still charged slow.
So here is what I did
- Used rubbing alcohol to clean out the charge port and found black gunk inside. I thought it was dry and I plugged the charger in and I received a warning and buzzing stating it was wet or had debris inside. I removed the charger.
- An hour later I plugged it into my car, same problem as a few weeks ago with slow charge, but it was working. I unplugged my phone to go to class. After class I plugged in the USB , noticed slow charge, then pulled the USB C out and back in, I received the warning again and now it wouldn't charge. No red light, no charge now
- Removed the back cover. I noticed the battery has no heat after 5 minutes of being plugged in but the charging port is absolutely on fire. It even smells like melted plastic. I removed all the black gunk, same problem.
Summary of fault
- Gradual slow charge.
- Warning that debris or water damage is in the connector
- Black gunk found inside the connector (but not on the charge port board)
- Charging port board gets hot to touch
- Battery stays cool
The big question:
Charging port or battery?
is there a more appropriate forum for this?
Just from the thread its is clear the problem would be with both. When the charging port is not functioning well, it greatly impacts on your battery, and that could render the battery not holding charge for long.
n short, I have an HTC U11. I have gotten water in the connector a few times which caused the phone to turn off or fingerprint scanner to stop working but then after a few hours would be fine again. Several months later I noticed it took a very long time to charge. I downloaded an app that basically diagnoses the amperage and it said that it was fine, but I honestly could not tell you if it was true or not. Fast forward a couple of weeks, I drop my phone and the screen cracks. I replaced the screen at home and today the battery still charged slow.
So here is what I did
- Used rubbing alcohol to clean out the charge port and found black gunk inside. I thought it was dry and I plugged the charger in and I received a warning and buzzing stating it was wet or had debris inside. I removed the charger.
- An hour later I plugged it into my car, same problem as a few weeks ago with slow charge, but it was working. I unplugged my phone to go to class. After class I plugged in the USB , noticed slow charge, then pulled the USB C out and back in, I received the warning again and now it wouldn't charge. No red light, no charge now
- Removed the back cover. I noticed the battery has no heat after 5 minutes of being plugged in but the charging port is absolutely on fire. It even smells like melted plastic. I removed all the black gunk, same problem.
Summary of fault
- Gradual slow charge.
- Warning that debris or water damage is in the connector
- Black gunk found inside the connector (but not on the charge port board)
- Charging port board gets hot to touch
- Battery stays cool
The big question:
Charging port or battery?