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I'm having a problem where the camera works for a couple of hours then just turns completely black and doesn't start working again until i reboot the phone.
When i say works for a couple of hours i don't mean a couple of hours of continuous use but a couple of hours general use of the phone.
I first notice it when I'm unlocking my phone as i have Face Unlock enabled,
The front camera won't start so i have to unlock using the backup unlock method (pattern in my case).
As soon as that happens the camera stops working all together, even in the camera app, like i said, until i restart the phone.
Any ideas ?
I had the same issue last night, I went to take a picture but the camera was just a black screen until I reboot.
I can confirm this as well. Only fix i can tell is a reboot.
Exactly the same problem here... Android 4.4 Bug I guess
Same issue for me, and i also have face unlock enabled. Very annoying.
raazman said:
I had the same issue last night, I went to take a picture but the camera was just a black screen until I reboot.
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nfaust01 said:
I can confirm this as well. Only fix i can tell is a reboot.
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d-e-a-d said:
Exactly the same problem here... Android 4.4 Bug I guess
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joshcrumley100 said:
Same issue for me, and i also have face unlock enabled. Very annoying.
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I didn't wanna say anything as to not jinx it but i tried something that seems to have helped my situation.
I Force Stopped the Camera app in Settings --- Apps and then cleared the app data.
That didn't magically fix it but after doing that AND rebooting my phone i haven't had a problem with the camera.
It hasn't even been a full day yet but it's been working for about 18 hours which is great compared to yesterday's having to reboot every couple of hours.
Same Problem here. Also have face unlock active...
Thanks guys for reporting it here!!! I was really close on exchanging my otherwise perfect phone! Now I really think it's software and not hardware related.
Greetings,
Sarusani
Does anyone here get the bottom of their picture blurred out when they use flash? It always looks like if my finger is covering the lens which is not.
Sent from my Nexus 5 using Tapatalk
I get my Nexus today/tomorrow. I'll do some diagnostics and see if I can find out what's causing the black screen.
Happened once, black screen, reboot. I wasn't able to reproduce it yet.
So much for my "solution"
Just happened again.
I'm tempted to try a factory reset or flashing a factory image.
If anyone's actually tried this I'd appreciate a heads up.
Same for me
Sent from my Nexus 5 using XDA Premium 4 mobile app
I've had this problem on the Slim rom and flashed the factory image yesterday.
Last night, the camera was working well until I switched to a panorama, then it was black.
After a reboot I wasn't able to reproduce it.
mickaaa said:
I've had this problem on the Slim rom and flashed the factory image yesterday.
Last night, the camera was working well until I switched to a panorama, then it was black.
After a reboot I wasn't able to reproduce it.
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There goes my plan to flash the factory image
I hope that it stays fixed for you but unless someone who has had this problem is able to confirm that they haven't had this happen to them for at least a couple of days I'm gonna stick with "This is a serious problem" (for me at least)
This is very unfortunate! Luckily I haven't come across this issue yet but I haven't used the camera much. BTW does anyone know how to change the focus to continuous? Can't find the option.
Apparently this is related to Face Unlock.
https://code.google.com/p/android/issues/detail?id=61873
If anyone can confirm this ?
Who has had this problem and not used Face Unlock ?
No idea why this got posted twice.
The only way to "fix" it at the moment, is to turn off face unlock.
My back camera started crashing when i tried to take a picture in complete darkness and ever since i only get a black screen. I have tried to run the phone on safe mode and rebooted many times and it still gives me a black screen. Today i flashed my phone with the factory image and it still broken. I am suspecting this is more than just a software bug. Can anyone confirm this?
Adding myself to the problem with Camera randomly not working, and fix with rebooting.
Nexus 5 - Rooted
Hi there, i am using samsung galaxy s5 When the screen brightness is lowered to the lowest setting, the screen begins to flicker. Raising the brightness a few notches stops the flickering. I have not dropped the phone or exposed it to water – the issue started out of the blue and it’s driving me mad! This problem started last 3weeks when i flashed cm13 but i don't think that was the cause, i have tried screen overlay thing on devs options also tried gpu rendering things, turned off the adoptive display. All came out with nothing. Please help.
clesiocooper said:
Hi there, i am using samsung galaxy s5 When the screen brightness is lowered to the lowest setting, the screen begins to flicker. Raising the brightness a few notches stops the flickering. I have not dropped the phone or exposed it to water – the issue started out of the blue and it’s driving me mad! This problem started last 3weeks when i flashed cm13 but i don't think that was the cause, i have tried screen overlay thing on devs options also tried gpu rendering things, turned off the adoptive display. All came out with nothing. Please help.
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Well Mate..Its Actually A ROM Issue(Source Bug) I Think.. I Was Using CM13 On My MTK Device, A Week Before & Faced Screen Flickering Issue..And Reported It To The Developer Of ROM..He Fixed it in The Next Update.. Try Reporting this Bug to The Particular Developer of your device(S5) ,He Will Fix it ..
LoverBoy2415 said:
Well Mate..Its Actually A ROM Issue(Source Bug) I Think.. I Was Using CM13 On My MTK Device, A Week Before & Faced Screen Flickering Issue..And Reported It To The Developer Of ROM..He Fixed it in The Next Update.. Try Reporting this Bug to The Particular Developer of your device(S5) ,He Will Fix it ..
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Thought so either but then installed the official rom back, same prolem persist. I am now on Revolution s5 custom rom but also the same problem.
Sent from my SM-G928F using XDA-Developers mobile app
Hi, does anyone have random screen flicker (white flash) in miliseconds when pressing home button and waking up the screen? For me its randomly appearing when I wake up the phone from sleep just before lockscreen fades in.
Yes, I have it on stock kernel, but did not notice it on Superkernel V1.1. Probably it'll be patched in the future.
davebugyi said:
Yes, I have it on stock kernel, but did not notice it on Superkernel V1.1. Probably it'll be patched in the future.
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I hope so, its really annoying...
I only have blue flashes instead of white. Have seen it in GS3 too. Think it's normal. Isn't it?
alisaGrg said:
I only have blue flashes instead of white. Have seen it in GS3 too. Think it's normal. Isn't it?
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I dont think its normal, I had S4 and all ok... On which Firmware version are you? Im currently on APB9 thinking of switching to APC8, maybe there isnt that bug since few people reporting the same bug...
fulcrum99 said:
I dont think its normal, I had S4 and all ok... On which Firmware version are you? Im currently on APB9 thinking of switching to APC8, maybe there isnt that bug since few people reporting the same bug...
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It occurs very rarely and was experiencing this from S3 to S6 and now in S7. It should be normal.
alisaGrg said:
It occurs very rarely and was experiencing this from S3 to S6 and now in S7. It should be normal.
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Installed the new APEQ firmware, bug still present but rarely...
I too have the exact same issue. Yesterday I took it to service center & this guys just reflased the rom (Factory setting) & said there is no issue with the unit everything is working fine.
Today i saw the flicker again & recorded a short clip to show them but theg refused to accept it & said its normal.
I don't know what to do shud I live with it?
I just got that too. Its normal they say? Thats bs.
I had the same problem several times all of the occured while the lhone was charging
Any idea how to fix this? It is related to a hardware problem?
No ideeas ???
It is not a hardware problem, most probably a software issue. I see it when I unlock my device just after I lock it. Most probably animation can't keep up with the screen etc. I don't care.
Edit: when you have aod on you don't encounter with the same problem.
So its not a flickering screen hardware problem(more often in cold wather) like S5 has (with this problem becoming a green flickering)??
Has anobody been able to find a solution to this problem?
It's not happening on nougat anymore.
I think i have read somewhere that L Speed is causing this. If you have it, try to uninstall and see if there is any change.
Hi,
I got my new Onelus 6 five days ago, and i installed the latest updates (ONEPLUS A6003_22_180614).
For the last three days, i've had issues with the screen going black. When i lock it and then try to unlock it, the screen doesn't switch back on, it keeps being dark.
I tried to reboot it several times (Volume button + power) but the screen is still black. The phones vibrates and the LED works but the screen doesn't.
I tried to remove the SIM card, but the problem is still here.
Sometimes after 100 trials, the reboot works, but the problem comes back as soon as i try to unlock it.
Do you know where this bug might come from ? Firmware problem or phone problem ?
I really don't know what to do... I hope you'll be able to help me !
Thank you
Sounds like you should contact OnePlus and it may be a defective phone. Maybe have to RMA it and have it replaced.
Krody said:
Hi,
I got my new Onelus 6 five days ago, and i installed the latest updates (ONEPLUS A6003_22_180614).
For the last three days, i've had issues with the screen going black. When i lock it and then try to unlock it, the screen doesn't switch back on, it keeps being dark.
I tried to reboot it several times (Volume button + power) but the screen is still black. The phones vibrates and the LED works but the screen doesn't.
I tried to remove the SIM card, but the problem is still here.
Sometimes after 100 trials, the reboot works, but the problem comes back as soon as i try to unlock it.
Do you know where this bug might come from ? Firmware problem or phone problem ?
I really don't know what to do... I hope you'll be able to help me !
Thank you
Click to expand...
Click to collapse
Have you tried a factory reset,or using the msmdownloadtool
My phone is brand new, I don't think a factory reset would change anything, does it ?
I want to see what OnePlus support can do for me before trying anything with softwares on my phone ! (I don't want to loose warranty)
Krody said:
My phone is brand new, I don't think a factory reset would change anything, does it ?
I want to see what OnePlus support can do for me before trying anything with softwares on my phone ! (I don't want to loose warranty)
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I had a similar issue within a day of getting the phone. Nothing worked and had to send for replacement.
Try to reset to the factory settings. If this can't help you, refer to the service center or to shop where you bought the phone.
Hello. I'm having the same problem. Bought my phone couple days ago and it runs ONEPLUS A6003_22_180713. Don't know what to do sinse there is no OnePlus service centre in my city. Have your problem been solved? Have you done anything special?
Hi,
Unfortunately I had to send it back to the website where i bought it. I have been refunded, and i bought a galaxy S9+ (cheaper than the OnePlus 6 i got)
Even i got the same issue since Pie update.
Had rooted when it was on Oreo, when Pie (OOS 9.0) update came, it came with a new issue. Whenever I unlocked the phone, the screen would flash with blue lines and black background multiple times then show the lockscreen. And now with OOS 9.0.2 the issue went even more drastic, the screen kept on flashing while using apps. Even forced reboot didn't solve the problem. I had to power it off and leave it aside in nighttime. The issue has decreased but the lockscreen flashing still exists.
Temporary fix - https://thedroidguy.com/2018/07/how-to-fix-oneplus-6-that-wont-turn-on-easy-fix-1087099
If the issue increases, then I would restore Oreo ROM and relock the bootloader.
I need help tooo!
---------- Post added at 09:54 AM ---------- Previous post was at 09:50 AM ----------
amihir said:
Even i got the same issue since Pie update.
Had rooted when it was on Oreo, when Pie (OOS 9.0) update came, it came with a new issue. Whenever I unlocked the phone, the screen would flash with blue lines and black background multiple times then show the lockscreen. And now with OOS 9.0.2 the issue went even more drastic, the screen kept on flashing while using apps. Even forced reboot didn't solve the problem. I had to power it off and leave it aside in nighttime. The issue has decreased but the lockscreen flashing still exists.
Temporary fix - https://thedroidguy.com/2018/07/how-to-fix-oneplus-6-that-wont-turn-on-easy-fix-1087099
If the issue increases, then I would restore Oreo ROM and relock the bootloader.
I need help tooo!
Click to expand...
Click to collapse
Best solution is to keep the screen ON always. Or else that flashing bug will keep recurring.
But this is a temporary fix and not all would like to keep it Always ON
Same here from 3 days ago. OX 9.0.2
The phone hangs, No respond and must hard-restart the thing.
Same issue here,since the past 2 weeks.The phone screen keeps flashing when the phone is locked and even restarting the thing 20 times doesn't make the phone start.The LEDs work fine,the phone receives calls and messages too but the entire screen is black and unresponsive at the moment I face this issue.The moment I lock the phone the issue crops up and it's a pain to restart it every time it happens.
Every time I unlock my screen, whether it's with the fingerprint or pattern, the screen will flicker for half a second. Super annoying because it's a bright white flash.
It's not face unlock assistive lighting, as I've ensured that is turned off.
I've also tried every display setting possible, toggling things like vision comfort, comfort tone, refresh rates, display calibrations, changing wallpaper, and so on.
Really hoping this isn't a hardware issue because I'm also noticing my touches don't register all the time, unless I'm pressing the screen slightly harder. Not sure if it's my screen protector but I am left a bit concerned.
Any ideas? I've Googled this a bit and I've noticed others have the same issue but on OnePlus 6 devices for the most part, not the 9 series. If anyone has run into this before and knows a fix, I'd love to hear it, thanks!
That's how the fingerprint works. It increases the screen brightness to the max usually. It's the flaw of using that kind of fingerprint rather than sonic like Samsung. Believe it takes a picture of your fingerprint and compares vs ultrasonic gets a 3D image, the difference is in speed too, optical is faster, but ultrasonic technically more secure and does not rely on lightning conditions. I personally prefer the hardware on the back kind over both.
zymphad said:
That's how the fingerprint works. It increases the screen brightness to the max usually. It's the flaw of using that kind of fingerprint rather than sonic like Samsung. I personally prefer the hardware on the back kind.
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I don't remember it being this prominent on my previous OnePlus devices, though. My 8 Pro did not flicker as aggressively as this one does. It's enough for me to clearly notice it, even in brighter areas; this is why I've been left with a bit more concern than usual.
Not to mention this occurs even if I use my pattern to unlock.
Not sure. Mine does the same but doesn't bother me in the least bit. If it happened at other times other than unlock would be different story.
zymphad said:
Not sure. Mine does the same but doesn't bother me in the least bit. If it happened at other times other than unlock would be different story.
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Any chance you could try and make a video of it happening on your device? I just want to see if it's the same thing as mine. That way, I'll have a better idea of this being a defect or normal behaviour.
I know, it's kind a big ask so no rush! If you ever have time. I can do the same if anyone needs to see what I am talking about exactly.
Update:
I've noticed the issue occurs only if the lock screen is showing. If ambient display is on and the fingerprint icon shows at the bottom then the device will unlock without flickering. The fact that it's happening only when the screen is on at the lock screen, is what's making me feel like maybe it's not a hardware problem. Very odd issue...
Another update,
After doing more Googling I came to the conclusion that it's a hardware issue over software. I tried to factory reset and the issue was still present.
I couldn't update the software on the phone though. It kept telling me that there was an installation problem. I'm guessing that's because I had previously used a rooted EU boot img and a factory reset through the phone settings isn't enough to get rid of that. I'm hoping the repair center won't fault me for sending the device back with an unlocked bootloader. Doesn't seem like OnePlus would do that anyway, given how open they are with the modding community.
Once I receive the replacement of test to see if the issue was still there and will update this thread.
rickysidhu_ said:
Another update,
After doing more Googling I came to the conclusion that it's a hardware issue over software. I tried to factory reset and the issue was still present.
I couldn't update the software on the phone though. It kept telling me that there was an installation problem. I'm guessing that's because I had previously used a rooted EU boot img and a factory reset through the phone settings isn't enough to get rid of that. I'm hoping the repair center won't fault me for sending the device back with an unlocked bootloader. Doesn't seem like OnePlus would do that anyway, given how open they are with the modding community.
Once I receive the replacement of test to see if the issue was still there and will update this thread.
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One time I sent them bricked device and they still accepted the return. Returning unlocked bootloader phone shouldn't be a problem.
What made you think it was hardware since I see other people have the same thing. Hell I had it too. I don't seem to have that problem after updating to latest firmware. Seems to be software to me.
Hope it gets fixed. I saw a thread for it on OnePlus community forum, so hopefully OnePlus knows.
rickysidhu_ said:
I'm hoping the repair center won't fault me for sending the device back with an unlocked bootloader. Doesn't seem like OnePlus would do that anyway, given how open they are with the modding community.
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When I sent the phone away for trade in there was no mention of rooting or bootloader unlock. Just wipe it.of your info and data.
zymphad said:
What made you think it was hardware since I see other people have the same thing. Hell I had it too. I don't seem to have that problem after updating to latest firmware. Seems to be software to me.
Hope it gets fixed. I saw a thread for it on OnePlus community forum, so hopefully OnePlus knows.
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Thinking it's hardware because my 8 Pro doesn't literally cause a white flash of the entire screen, it would just up the brightness which is normal.
And I was also noticing my touches only registered on more firm presses. Made me think it could have been a bad display panel.
Didn't want to take any chances especially while inside the 15 day return/replacement window.
rickysidhu_ said:
Thinking it's hardware because my 8 Pro doesn't literally cause a white flash of the entire screen, it would just up the brightness which is normal.
And I was also noticing my touches only registered on more firm presses. Made me think it could have been a bad display panel.
Didn't want to take any chances especially while inside the 15 day return/replacement window.
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Click to collapse
Yeah good plan.
It absolutely does NOT do that on mine. Only the fingerprint area gets bright, not the entire screen.
NotTheGiant said:
It absolutely does NOT do that on mine. Only the fingerprint area gets bright, not the entire screen.
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+1 on the 9Pro
According to the OnePlus support section of the site, the progress shows as "Inspected". I assume the next step is shipping out a replacement. Hopefully it's soon, will post an update on the new unit.
Thanks for letting me know you guys aren't experiencing the issue, makes me feel good about my decision of sending it back. Almost didn't do it because I didn't want to come back to this Pixel 5 after being spoiled by that 9's screen size lol.
Got the replacement today, after some testing it seems like this unit has no issues! There is a clear difference between this one and my original. There was a blinding white flash even when using my pattern to unlock. Same thing when double tapping the lock screen to put the device to sleep.
This has no white flashes so definitely seems like a hardware issue. Finally, I can start enjoying this thing!
rickysidhu_ said:
Got the replacement today, after some testing it seems like this unit has no issues! There is a clear difference between this one and my original. There was a blinding white flash even when using my pattern to unlock. Same thing when double tapping the lock screen to put the device to sleep.
This has no white flashes so definitely seems like a hardware issue. Finally, I can start enjoying this thing!
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Awesome, glad you got a good one! They didn't make you wait too long...
rickysidhu_ said:
Got the replacement today, after some testing it seems like this unit has no issues! There is a clear difference between this one and my original. There was a blinding white flash even when using my pattern to unlock. Same thing when double tapping the lock screen to put the device to sleep.
This has no white flashes so definitely seems like a hardware issue. Finally, I can start enjoying this thing!
Click to expand...
Click to collapse
How bro it can be a hardware issue.. it's only happens on low brightness when you unlock the phone right?I am also facing the same issue but it is not there where I unboxed the phone and used it for 1day after receiving update to os 11.2.7.7only this problem starts to me..so how can it be a hardware issue
Bodhidharman said:
How bro it can be a hardware issue.. it's only happens on low brightness when you unlock the phone right?I am also facing the same issue but it is not there where I unboxed the phone and used it for 1day after receiving update to os 11.2.7.7only this problem starts to me..so how can it be a hardware issue
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No it happened on any brightness. It was just more noticeable in low brightness and reading through the same issue on OP forums, others were confirming it is hardware related as a complete factory reset isn't able to resolve the issue. If it was software related, a complete restore would have/should have fixed it. Your issue might be different from what I was experiencing.