Hi all!
I have a friend who has an A8 2018. It was sold to him by some guy. And unfortunately he did not check everything. When he got home and about factory reset, he noticed that the factory reset is grayed out.
He tried to enter recovery but it just booted to start the device.
Hope someone can help.
mejonoobpoako said:
Hi all!
I have a friend who has an A8 2018. It was sold to him by some guy. And unfortunately he did not check everything. When he got home and about factory reset, he noticed that the factory reset is grayed out.
He tried to enter recovery but it just booted to start the device.
Hope someone can help.
Click to expand...
Click to collapse
you can either factory reset via stock recovery or flash the stock firmware via Odin then factory reset in stock recovery if the first option doesnt work
Related
Hello!
Today I wanted to reset my phone, I backed up everything and tapped on "reset". Now my phone has been showing an Android logo and says erasing for at least a half an hour. I tried to reset from recovery also but when I chose Recovery it displayed the same Android again.
I am running stock Android 4.4.2 with stock recovery. Bootloader is also locked. I have great experience in Android, however I have never faced an issue like this! Please help, thank you!
I'd recommend to reset via factory image. There's a tutorial in the General section
experience7 said:
I'd recommend to reset via factory image. There's a tutorial in the General section
Click to expand...
Click to collapse
It seems I was a bit impatient. Now it is showing the bootlogo! I didn't suppose that it takes so much time! Btw thanks for the quick answer!
Hey guys,
Is data recovery possible after a flash? Also, what is wrong? I have searched but no answer directly hits on this. I am not a tech guy- Biology- sorry for that ahead. To the issue, I dlowded a software update to my Galaxy s3.....and boom froze on Samsung screen. I can turn phone off and on. It would not boot past Samsung. So I went into cache partrition, and tried a system reboot- cannot. So then I seen a program that supposively recovers data after factory reset if you do nothing else to the phone. However, problem I hit te dreaded factory reset- nothing. Over a software update? My computer is not recognizing the device. So I went to Samsung, they tried installing software, however, the computers were recognizing, but not connecting. One tech said they did not have flash- I went back again, the othertech said they did. Anywho, after 4 days, I forked my phone over to a repair guy. He I believe tried Odin- as it currently sits in odin mode. Now it was getting into download mode- but ow I have this message- " Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." A samsung guy mentioned it might be able to be flashed, as my concern data- not backed up. This info is pretty important, as I have several contacts and mssgs. The two modes my phone can go into: Odin and recovery. I could really use the help, on both saving data, and getting the phone to fire- as it might be able to- but data?
Thanks in advance.
Use helium for recovery data
Peluche321 said:
Use helium for recovery data
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Click to collapse
Before or after the a Flash? Thanks for the reply.
Before I do factory reset, I removed the root under SuperSU settings.
But unfortunately, when I try to do factory reset, my phone rebooted twice and starts normally.
THE ROOT GET BACK AGAIN AND FACTORY RESET DOES NOT DONE!
It seems recovery mode has some problem, don't know what problem is it.
Is any way to fix it? MY PHONE IS ZENFONE 5 (T00J)
David.Tay said:
Before I do factory reset, I removed the root under SuperSU settings.
But unfortunately, when I try to do factory reset, my phone rebooted twice and starts normally.
THE ROOT GET BACK AGAIN AND FACTORY RESET DOES NOT DONE!
It seems recovery mode has some problem, don't know what problem is it.
Is any way to fix it? MY PHONE IS ZENFONE 5 (T00J)
Click to expand...
Click to collapse
Sounds like your device comes prerooted and if that's the case you can't remove it with a factory reset. This is common among Chinese devices.
zelendel said:
Sounds like your device comes prerooted and if that's the case you can't remove it with a factory reset. This is common among Chinese devices.
Click to expand...
Click to collapse
My device is not prerooted. Before I rooting it, my device still can do factory reset. But after I rooted I can't do it anymore.
It seems like the recovery mode is dead or whatever, do you know how to fix it?
Dont worry all you need to do is to flash the frimware for your device using CWM/TWRP.
You can find your frimware from this site.
http://www.asuszenfoneblog.com/search/label/Firmware
Hope it helped you
Press the thanks button. It also Helps me a lot
Hi,
I was wondering if it would be safe to factory reset my phone after unrooting it with SuperSU. Many months back I rooted my phone with Towelroot and now I want to factory reset my phone because of many problems I have been having. I was wondering if it would be safe to unroot my phone with SuperSU and then do a factory reset with no problem.
All replies are appreciated.
Mon431 said:
Hi,
I was wondering if it would be safe to factory reset my phone after unrooting it with SuperSU. Many months back I rooted my phone with Towelroot and now I want to factory reset my phone because of many problems I have been having. I was wondering if it would be safe to unroot my phone with SuperSU and then do a factory reset with no problem.
All replies are appreciated.
Click to expand...
Click to collapse
My phone kept on restarting on its own and kept getting stuck in small boot loops so I decided to unroot it. I'm now going to do a factory reset and hopefully everything will be fine.
Mon431 said:
My phone kept on restarting on its own and kept getting stuck in small boot loops so I decided to unroot it. I'm now going to do a factory reset and hopefully everything will be fine.
Click to expand...
Click to collapse
I just noticed that my system status is set to Custom for some reason. Can I still factory reset without a problem or could there be a conflict?
Hello everyone,im having a huge issue with my device of late. It randomly just freezes up now and then and i have to do a hard reset to switch it off then. Since this has been happening i decided to do a factory reset on my device and start fresh.
Problem with that is that my phone wont let me do a factory reset by going into the settings menu and then selecting backup & reset and then going into the factory reset menu. Once there and i try to tap the reset tab, it does nothing at all. Is there another way that i can reset my device?
If anyone has any suggestions for me,id really appreciate hearing from you. My device is the E6653 and it is not rooted or bootloader unlocked if thats essential.
since factory reset is next to re flashing your device
consider reflashing using FLASHTOOL. ( even when you device has locked bootloader you can still flash untouched rom)
some time back a user having z5p ( device name Satsuki) was asking how to flash so i gave him good short tutorial at
https://forum.xda-developers.com/showpost.php?p=71394777&postcount=3
the same applies for you too! but select SUMIRE in the list and see your country , select correct build version / download and flash