Samsung Unusual Between Boot loop and Softbrick? Data recovery. - General Questions and Answers

Hey guys,
Is data recovery possible after a flash? Also, what is wrong? I have searched but no answer directly hits on this. I am not a tech guy- Biology- sorry for that ahead. To the issue, I dlowded a software update to my Galaxy s3.....and boom froze on Samsung screen. I can turn phone off and on. It would not boot past Samsung. So I went into cache partrition, and tried a system reboot- cannot. So then I seen a program that supposively recovers data after factory reset if you do nothing else to the phone. However, problem I hit te dreaded factory reset- nothing. Over a software update? My computer is not recognizing the device. So I went to Samsung, they tried installing software, however, the computers were recognizing, but not connecting. One tech said they did not have flash- I went back again, the othertech said they did. Anywho, after 4 days, I forked my phone over to a repair guy. He I believe tried Odin- as it currently sits in odin mode. Now it was getting into download mode- but ow I have this message- " Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." A samsung guy mentioned it might be able to be flashed, as my concern data- not backed up. This info is pretty important, as I have several contacts and mssgs. The two modes my phone can go into: Odin and recovery. I could really use the help, on both saving data, and getting the phone to fire- as it might be able to- but data?
Thanks in advance.

Use helium for recovery data

Peluche321 said:
Use helium for recovery data
Click to expand...
Click to collapse
Before or after the a Flash? Thanks for the reply.

Related

Weird problem. Cannot factory Reset. Phone keeps restoring previously installed apps.

Hi There,
I have been having the Samsung Galaxy Sl for 2 months now and the software kept crashing. I went to privacy and opted for a factory reset. Funny thing is no matter how many times I do a factory reset the phone restarts, and installs all the apps which i personally installed again. This is not a google recovery problem where all data is backed up in google. But the apps just magically reappear even after formatting the internal sd in recovery mode and reflashing it to the latest firmware. I am at a loss. I got a shock that even after reflashing my firmware to the latest 2.3.4 JKPJ5 it still reinstalls apps such as AVG, the BBC News, Cool reader.. And even my old wallpaper again.
Steps I have taken:
1) Formatted internal sd
2) Used recovery mode and wiped partition and cleared cache
3) Did factory reset and even installed a new firmware.
I have done everything. Pls help. My home button is also not working and the all the corrupted data from my old installation also comes back
Even when I restart my phone, any new apps i install vanish and are again replaced by the old apps.
Kishel Raj said:
Hi There,
I have been having the Samsung Galaxy Sl for 2 months now and the software kept crashing. I went to privacy and opted for a factory reset. Funny thing is no matter how many times I do a factory reset the phone restarts, and installs all the apps which i personally installed again. This is not a google recovery problem where all data is backed up in google. But the apps just magically reappear even after formatting the internal sd in recovery mode and reflashing it to the latest firmware. I am at a loss. I got a shock that even after reflashing my firmware to the latest 2.3.4 JKPJ5 it still reinstalls apps such as AVG, the BBC News, Cool reader.. And even my old wallpaper again.
Steps I have taken:
1) Formatted internal sd
2) Used recovery mode and wiped partition and cleared cache
3) Did factory reset and even installed a new firmware.
I have done everything. Pls help. My home button is also not working and the all the corrupted data from my old installation also comes back
Even when I restart my phone, any new apps i install vanish and are again replaced by the old apps.
Click to expand...
Click to collapse
Did you try factory resetting with the code? That should help you! And please post this in the Q&A section henceforth!
Sorry. Moving to Q&A
Thread Moved to Q&A
pls try this *2627*3855#
warning it will erase all user data.. ^^
Sent from my GT-I9003 using xda premium
Thanks.
Funny thing is i tried the reset codes. And only some work. I tried the reset code *2627*3855# . But I get an error saying its a connection probelm or invalid MMI code.
Sorry bangalorerohan. But I am not getting any replies in the Q&A section. I will just continue here for now..
Tell me the method you used to flash the new FW! I will tell you your error!
The probelm began before I even considered flashing my firmware. The sd card will be unexpectedly removed causing forced closes. Did a factory reset using the privacy menu quite a number of times for a few weeks. It helped for a while but the problem will always reocurred though. Then suddenly, factory resets stopped working alltogether. The phone will delete new apps i install every time i reinstall them and reinstall apps which i uninstall every time i restart the phone.
I thought flashing the firmware will fix the problem. But even after flashing the old apps and settings keep coming back.
Here are the steps I used to flash.
1) Removed sim card and micro sd card.
2) Restarted phone in download mode.
3) Run odin and plugged phone in Usb port
4) Checked Repartition, Auto Reboot, and Reset Time boxes.
5) Downloaded pit files.
6) Waited for it to pass
7) Pressed reset
8) Took phone out from usb port, took out battery and turned on download mode.
9) Flashed PDA, PHONE, AND CSC files. By ticking Auto reboot and reset time checkboxes.
10)Clicked Start
11) Waited for pass and started again.
I even tried using the recovery mode to wipe everything but still had the same problem. Apps and settings still keep reocurring from the corrupted android 2.2
I have done everything and am hoping for a solution for this frustrating problem. THinking of reflashing to android 2.2 and sending my phone to samsung for warranty.
Kishel Raj said:
The probelm began before I even considered flashing my firmware. The sd card will be unexpectedly removed causing forced closes. Did a factory reset using the privacy menu quite a number of times for a few weeks. It helped for a while but the problem will always reocurred though. Then suddenly, factory resets stopped working alltogether. The phone will delete new apps i install every time i reinstall them and reinstall apps which i uninstall every time i restart the phone.
I thought flashing the firmware will fix the problem. But even after flashing the old apps and settings keep coming back.
Here are the steps I used to flash.
1) Removed sim card and micro sd card.
2) Restarted phone in download mode.
3) Run odin and plugged phone in Usb port
4) Checked Repartition, Auto Reboot, and Reset Time boxes.
5) Downloaded pit files.
6) Waited for it to pass
7) Pressed reset
8) Took phone out from usb port, took out battery and turned on download mode.
9) Flashed PDA, PHONE, AND CSC files. By ticking Auto reboot and reset time checkboxes.
10)Clicked Start
11) Waited for pass and started again.
I even tried using the recovery mode to wipe everything but still had the same problem. Apps and settings still keep reocurring from the corrupted android 2.2
I have done everything and am hoping for a solution for this frustrating problem. THinking of reflashing to android 2.2 and sending my phone to samsung for warranty.
Click to expand...
Click to collapse
I think you have done everything correctly. Maybe it's a hardware problem because your sd card keeps unmounting. Have you dropped it? They best way is to send it to service center for repair.
Sent from my GT-I9100 using xda premium
reflashing back to froyo
Hey guys thanks for your help. but the problem seems to be related to the hardware. I am reflashing my phone back to froyo and sending it to get the warranty. But after reflashing there seems to be another problem. I cant receive calls anymore. But i can make calls..
I need to know if samsung can find out if I have reflashed my phone because I am afraid that my warranty will be void. Is there anyone with experiece regarding samsung warranty?
Kishel Raj said:
Hey guys thanks for your help. but the problem seems to be related to the hardware. I am reflashing my phone back to froyo and sending it to get the warranty. But after reflashing there seems to be another problem. I cant receive calls anymore. But i can make calls..
I need to know if samsung can find out if I have reflashed my phone because I am afraid that my warranty will be void. Is there anyone with experiece regarding samsung warranty?
Click to expand...
Click to collapse
play dumb, dont mention you flashed, tell them you tried to update with kies and since then the FW is acting up, you can't make calls anymore etc
Interestingly... i have exactly the same problem. I have had this problem for abt 4 months now and i have tried everything (except sending it back to the repair centre). I don't think its a hardware problem but more of a bad flash somewhere in between.
i have been searching the net for ages for a solution... have yet to find any.
Hi all:
I've got the same problem!!
Has any one a solution? I'm crazy with this.
Why do i keep posting on threads that have already been resolved!!
BassBlaster said:
Why do i keep posting on threads that have already been resolved!!
Click to expand...
Click to collapse
what's been resolved?

[Q] How to fix my galaxy apollo from bootloop?

i don't exactly remember what i did, i was in the middle of rooting my phone through z4root and i pulled the battery out..when i started it again it went in bootloop now i don't know how to recover from that.I've done this before but my phone was full of crap and i HAD to reset it since opening the app drawer was lagging. I've gone into recovery mode and already used the options wipe factory data reset and cache but its still the same..please help!
I'm thankful on every answer that i get and i don't know how to use odin either, i can't even find the files for my phone, i downloaded android sdk on my computer too if thats any help
aman9991 said:
i don't exactly remember what i did, i was in the middle of rooting my phone through z4root and i pulled the battery out..when i started it again it went in bootloop now i don't know how to recover from that.I've done this before but my phone was full of crap and i HAD to reset it since opening the app drawer was lagging. I've gone into recovery mode and already used the options wipe factory data reset and cache but its still the same..please help!
I'm thankful on every answer that i get and i don't know how to use odin either, i can't even find the files for my phone, i downloaded android sdk on my computer too if thats any help
Click to expand...
Click to collapse
Search for the how to use odin thread. That tells you all you need. Then you just download a ROM whether its a custom ROM or a stock ROM. Open odin and flash it. Your phone will be fixed.

[Q] I've tried everything and looked everywhere

Hey everyone, I'm using a GT-P5100 (3G + Wifi) O2 UK rooted tablet and for the last month it has been broken. It started rebooting itself randomly every now and then, and then suddenly it wouldn't even boot up for 15 seconds before it would restart itself again.
I am able to get into safe mode and I can get into the boot options, but when I factory reset it does nothing, I've tried from the boot menu, from safe-mode options and even from the dial up code.
I tried to connect my tablet to my PC as a media device and format it but that didn't work either; I can't connect it as a disk then format it that way because they took out 'mass storage mode' on this firmware.
I then tried to flash a stock ROM in Odin but every time I tried it would fail until I used Odin.v1.3, but guess what, it rebooted itself and my entire tablet is still exactly the same.
(the option was on AP ram in v1.3 not AP nand I don't know if that makes a difference.)
If anyone can point me in the right direction I would appreciate it so much. I have been trying for weeks to fix this and I just don't know what to do anymore, I tried on another forum but nobody answered me.
Everyone else gets replies and I get zilch; amazing. I don't know what it is that is preventing my tablet from wiping itself but it refuses to clear the current data no matter what way I try (ROM, factory reset, computer format). If someone could just tell me what that is and what I have to do about it that would be grand.
You mention "rooted " but you don't mention what current rom or past roms that you may have flashed, you could have some sort of rom cluster [email protected]$k going on in your tab but NO one else will ever be able to help because of lack of INFO or history.
Pp.
I standard rooted it from Odin. This is my first ROM I am trying to flash. I just need to know what would prevent a tablet from rebooting itself properly. Factory reset, format and flash is not working so I must assume that rebooting is the issue here.
If you are running stock rooted rom and having issues like this the only way out is reflashing the stock firmware complete (not just a rom) and see if that fixes it before you try any other roms.
If you can get into download mode thats the fix.
Pp.
To flash it completely do I need more than an MD5 file? (I also have the partition file for my model). Another question, if the tablet is having issues with the reboot after a flash, will updating from a microSD with a zip help? Thanks for the advice.

Stock S6 stuck on Samsung logo after enabling UPSM; Data recovery?

Hi all,
I have a standard s6 with stock EE (UK) firmware 6.0.1 installed (non rooted) . The other day I put it in UPSM mode. But soon after, the phone just restarted and now just gets stuck on the Samsung logo screen. If left long enough, the phone vibrates once.
I can get in to both recovery and 'download' mode. Tried wipe cache and flashing the same firmware using odin. Odin goes through successfully but the device still gets stuck at the same place.
The main thing is that I need to get the data off the phone. Any ideas how I can do this,( I don't think USB debugging or developer mode were/are enabled) ? Or indeed remedy the boot loop?
Thanks
Any advice on this folks?
If anyone knows of a way I can recover the data at least, whilst the phone is in this state, would be appreciated. The only thing I have not tried yet is a factory reset from recovery (because of data loss). If I am able to recover the data and then a factory reset fails, I am still under warranty so that should not be an issue.
Thanks in advanced.

Can I Access the Data Partition in Windows? (corruption problem)

Hi all,
Long-time lurker - used info here ages ago to mod a tablet, but right now I'm working on my fiancee's phone, which is an unrooted Galaxy S7.
Yesterday, her phone took a complete **** out of nowhere. It spontaneously rebooted, said it was applying an update, and then the Android dude fell over with an exclamation mark next to him. She had just finished recording some audio that she *really* wants to get back (a press conference she got into at Comic Con).
The message now on the phone is:
Phone storage corrupt
The data partition has been corrupted. You need to reset your phone to factory default settings. This will erase all your data.
I've tried to connect to Windows and I can't get at the device - I have no way to change whatever connection mode it's going into by default. I've also tried getting into the phone through ADB, but the device isn't recognized.
I could really use some advice here
Anyone?
Thanks,
-Jeff
jeffdschust said:
Hi all,
Long-time lurker - used info here ages ago to mod a tablet, but right now I'm working on my fiancee's phone, which is an unrooted Galaxy S7.
Yesterday, her phone took a complete **** out of nowhere. It spontaneously rebooted, said it was applying an update, and then the Android dude fell over with an exclamation mark next to him. She had just finished recording some audio that she *really* wants to get back (a press conference she got into at Comic Con).
The message now on the phone is:
Phone storage corrupt
The data partition has been corrupted. You need to reset your phone to factory default settings. This will erase all your data.
I've tried to connect to Windows and I can't get at the device - I have no way to change whatever connection mode it's going into by default. I've also tried getting into the phone through ADB, but the device isn't recognized.
I could really use some advice here
Anyone?
Thanks,
-Jeff
Click to expand...
Click to collapse
Reboot into recovery/download mode and see if you can access adb. If not flash stock firmware in Odin (Not csc, as that will wipe data)
If flashing stock works, I would flash stock again after you get the data you want (including csc the second time)
Sent from my SM-G935U using XDA Labs
Eek. The data header gets marked as corrupt when this message appears. Chances are it will reappear after reflashing and because Samsung encryption is proprietary it will be hell to recover. If Craz's suggestion fails you may need to chalk this one up as a loss

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