Verizon -use 2 data channels at once? - Samsung Galaxy S7 Questions and Answers

Good day folks I need to explain my question....I recently switched from a S4 to a S7 both on my Verizon service. Now here is the meat of my problem. On the S4 I could be on the phone talking to a client, then load an app called LogMeIn and do a remote session to their pc while talking to them. I was not connected to WiFi!
Now that I have switched to the S7 I got a message yesterday when trying to open the LMI program that Apps using mobile data are not available while the phone is in use!!! WTF.
I can't have that, I need to talk to my customer and run a remote at the same time.
Any Ideas? and Thank you for any and all suggestions.
Mike R

MikeRuth said:
Good day folks I need to explain my question....I recently switched from a S4 to a S7 both on my Verizon service. Now here is the meat of my problem. On the S4 I could be on the phone talking to a client, then load an app called LogMeIn and do a remote session to their pc while talking to them. I was not connected to WiFi!
Now that I have switched to the S7 I got a message yesterday when trying to open the LMI program that Apps using mobile data are not available while the phone is in use!!! WTF.
I can't have that, I need to talk to my customer and run a remote at the same time.
Any Ideas? and Thank you for any and all suggestions.
Mike R
Click to expand...
Click to collapse
Wi fi calling allows you to speak and access the internet at the same time. What set up do you have with your account? From what i understand you have to request it's activation on account / branded device? Interestingly enough the US networks enable it as default on unbranded firmware / devices.

cooltt said:
Wi fi calling allows you to speak and access the internet at the same time. What set up do you have with your account? From what i understand you have to request it's activation on account / branded device? Interestingly enough the US networks enable it as default on unbranded firmware / devices.
Click to expand...
Click to collapse
To clarify on the phones, Both are Verizon branded Galaxy S4 and S7 model phones.

MikeRuth said:
To clarify on the phones, Both are Verizon branded Galaxy S4 and S7 model phones.
Click to expand...
Click to collapse
Ok well enable it on the S7.

closing post
Well folks I din't know what to say. I went over to Verizon to get this change made and of course was met with some flak.
After a few minutes of arguing I conceded to contact Verizon Tech support but before I did I decided to try this again.
First test was I started a remote control to my pc and then attempted to make a phone call and I'll be damned it worked.
Second I made a phone call and then started a remote control and again it worked.
Was something just not setup yet on my account? I don't know but ultimately it is working as it did before and that's all that matters to me.
Once gain I want to thank those who responded.
Mike R

MikeRuth said:
Well folks I din't know what to say. I went over to Verizon to get this change made and of course was met with some flak.
After a few minutes of arguing I conceded to contact Verizon Tech support but before I did I decided to try this again.
First test was I started a remote control to my pc and then attempted to make a phone call and I'll be damned it worked.
Second I made a phone call and then started a remote control and again it worked.
Was something just not setup yet on my account? I don't know but ultimately it is working as it did before and that's all that matters to me.
Once gain I want to thank those who responded.
Mike R
Click to expand...
Click to collapse
Yeah, what a surprise, it seems they have to enable it their end on branded firmware. Of course they also know you can flash unbranded and have none of their crappy apps and get Volte by default.

Related

AT&T firmware update, number sync now available

I got a update on my att gear s 2 3g model and it enabled number sync for you AT&T users. It was easy to set up. I did have to disconnect Bluetooth to do it so if your having troubles try that
Good to hear that you have number sync working. Are you using a Samsung phone! I'm not sure it works with a non samsung phone.
Sent from my Nexus 6P using Tapatalk
What firm wear version is it just curious if I've already recurved it out not?
I had mine installed but I am having trouble enabling it. On the att site it keeps saying I dont have a hd voice capable phone my phone is a note3 it should have it
Sent from my SHIELD Tablet using Tapatalk
sinichi21 said:
I had mine installed but I am having trouble enabling it. On the att site it keeps saying I dont have a hd voice capable phone my phone is a note3 it should have it
Sent from my SHIELD Tablet using Tapatalk
Click to expand...
Click to collapse
Sounds like you are using a non samsung phone! I had the same issue. There is a call forwarding option in the gears s app that will work in stand alone mode.
Sent from my Nexus 6P using Tapatalk
Same issue with note 3 on at&t
Called CS and they said note 3 not supported for HD voice
Sent from my SAMSUNG-SM-N900A using Tapatalk
All,
I wanted to share my experience with Number Sync. As many of you may know, att announced that number sync was to be released in 2016. I was excited to learn that it was available early and got the update on my gear s and note 5. Sadly, it seems that att wanting to get a product out for the holiday to compete with its fellow cell providers did a dismal job in testing. After 6 hours of trouble shooting with ATT level 1, Level 2, working with a technical manager, and not with the elite support team that know one speaks to without a mediator I can say it still doesn't work.
Here is what I know:
Gear Software and Phone
Both the Gear S2 and Gear manager recieved an update. The Gear S2 was updated to have a feature found under settings then connection that reads ATT Number Sync. This will give you a pin that is added to your phones profile. You really dont need the Gear Manager software for this to work. Which is great for Apple and Non Samsung phones. The code is inserted to your phones profile on the website. The issue at this time is not with the Gear S2 but with the ATT back office and there seems to be many subsystems involved. Some will see that your phone doest support hd voice. Go to mobile networks in your phones settings area then choose mobile data if you have Enhanced 4GLTE services then your golden. If its not checked then check it. This needs to be enabled for the service to work. Now in your ATT website select your device details link that is found under your phone on your att dashboard. Then Choose Manage Number Sync. This is where everything is broken. Your phone will either say its not compatible which I have 3 S6 and 1 note 5 all are compatible and they are not there. Or you may have the wrong phone appearing when you selected a different phone.
So this is what I know. I hope this helps those of you get this to work. Its a big waste of time. The rushed out a product, and cant fix it.
ebpman said:
All,
I wanted to share my experience with Number Sync. As many of you may know, att announced that number sync was to be released in 2016. I was excited to learn that it was available early and got the update on my gear s and note 5. Sadly, it seems that att wanting to get a product out for the holiday to compete with its fellow cell providers did a dismal job in testing. After 6 hours of trouble shooting with ATT level 1, Level 2, working with a technical manager, and not with the elite support team that know one speaks to without a mediator I can say it still doesn't work.
Here is what I know:
Gear Software and Phone
Both the Gear S2 and Gear manager recieved an update. The Gear S2 was updated to have a feature found under settings then connection that reads ATT Number Sync. This will give you a pin that is added to your phones profile. You really dont need the Gear Manager software for this to work. Which is great for Apple and Non Samsung phones. The code is inserted to your phones profile on the website. The issue at this time is not with the Gear S2 but with the ATT back office and there seems to be many subsystems involved. Some will see that your phone doest support hd voice. Go to mobile networks in your phones settings area then choose mobile data if you have Enhanced 4GLTE services then your golden. If its not checked then check it. This needs to be enabled for the service to work. Now in your ATT website select your device details link that is found under your phone on your att dashboard. Then Choose Manage Number Sync. This is where everything is broken. Your phone will either say its not compatible which I have 3 S6 and 1 note 5 all are compatible and they are not there. Or you may have the wrong phone appearing when you selected a different phone.
So this is what I know. I hope this helps those of you get this to work. Its a big waste of time. The rushed out a product, and cant fix it.
Click to expand...
Click to collapse
This seems also not to be working on any sort of AT&T Business account. If someone finds a work around for this please let me know
+ebpman, is it safe to say that number sync only works with Samsung phones?
Sent from my Nexus 6P using Tapatalk
Got another update today again, some hotfix for voicemail and fota failures. I have search the internet and saw that the galaxy note 3 is capable of hd voice. This would be a let down if I cant get this to work the main purpose i got the gear s2 3g i want the numbersync features
Sent from my SHIELD Tablet using Tapatalk
According to my att contact, its supposed to work like google voice. Several numbers regardless of device. You device would work on in cell mode only. No need to have it connected via bluetooth. Your texts and voice will sync across all devices. This means you could have an iPhone and Gear S2
dadymon53 said:
+ebpman, is it safe to say that number sync only works with Samsung phones?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I have a note 5 number sync seems to be working good
Sent from my SAMSUNG-SM-N920A using Tapatalk
S6 Edge working properly as well! Awesome tech...Just wish Tizen would work better with Google apps (Hangouts).
Have a good day
Hey guys and gals, quick question for you. I recently installed the latest gear update and have numbersync working fine however I've noticed when connected via bluetooth and receiving a call, my watch never rings anymore. Is this a new feature in the update, to take away the ability to answer incoming calls from the watch when connected via bluetooth?
Note 5 ATT Business Account
Seems to be working well. Today is the first day I will use it all day over the ATT mobile network to see how it does. I will confirm that my notifications did get a little screwy after I initially went onto ATT website and enabled numbersync. I ended up restarting the watch and going back onto ATT site and enabled number sync between my note 5 ando gear s2 watch. I think I may have needed to also check number sync on my watch as well afterwards.
Question for Mods, could we start an Gear S2 3G specific sub-forum? I think it may be a little confusing going through the non-3G topics to find specifics for the watch. Particularly when comparing issues such as battery life and connectivity issues.
javy_tech said:
Seems to be working well. Today is the first day I will use it all day over the ATT mobile network to see how it does. I will confirm that my notifications did get a little screwy after I initially went onto ATT website and enabled numbersync. I ended up restarting the watch and going back onto ATT site and enabled number sync between my note 5 ando gear s2 watch. I think I may have needed to also check number sync on my watch as well afterwards.
Question for Mods, could we start an Gear S2 3G specific sub-forum? I think it may be a little confusing going through the non-3G topics to find specifics for the watch. Particularly when comparing issues such as battery life and connectivity issues.
Click to expand...
Click to collapse
Does the NumberSync now work with business accounts? I tried to set it up last week when it came out and it didn't work with my business account. Should I try again?
JakeStGermain said:
Does the NumberSync now work with business accounts? I tried to set it up last week when it came out and it didn't work with my business account. Should I try again?
Click to expand...
Click to collapse
Yeah I think it's worth a shot. While there was a warning that it would not work with business accounts, I went ahead and went through the process and I can confirm it is working on my business account. It was a little quirky but I was able to get it to work by doing some of the things I mentioned above.
How did you get numbersync to work with your business account since you're supposed to go through your online account to sync it with your phone? Or are you only using your watch when you have your phone with you through the Bluetooth connection instead of through numbersync
heavenlyeyes2k said:
How did you get numbersync to work with your business account since you're supposed to go through your online account to sync it with your phone? Or are you only using your watch when you have your phone with you through the Bluetooth connection instead of through numbersync
Click to expand...
Click to collapse
I have a business account, and Numbersync is working fine. My Gear S2 is paired with an unlocked Samsung Galaxy A8 (SM-A800YZ) imported from Taiwan. If you go into the Connection settings, there should be a menu item for Numbersync and a submenu to generate a 5-digit Numbersync code. Using the myATT app on your phone or the myATT website on your browser, find the Samsung Gear S2 under your list of devices, and click on "View Details". There should be a link to "Manage Numbersync". From there, you should be able to enter the 5-digit Numbersync code.
If you don't have login access to the business account, i.e. it is managed by some central IT organization, the only way to enable Numbersync is to call your IT support help desk and give them the 5-digit code from your watch so they can sync it with your phone number. Of course, your company must also have a smartwatch plan activated on the account in order for Numbersync to work.
ebpman said:
All,
I wanted to share my experience with Number Sync. As many of you may know, att announced that number sync was to be released in 2016. I was excited to learn that it was available early and got the update on my gear s and note 5. Sadly, it seems that att wanting to get a product out for the holiday to compete with its fellow cell providers did a dismal job in testing. After 6 hours of trouble shooting with ATT level 1, Level 2, working with a technical manager, and not with the elite support team that know one speaks to without a mediator I can say it still doesn't work.
Here is what I know:
Gear Software and Phone
Both the Gear S2 and Gear manager recieved an update. The Gear S2 was updated to have a feature found under settings then connection that reads ATT Number Sync. This will give you a pin that is added to your phones profile. You really dont need the Gear Manager software for this to work. Which is great for Apple and Non Samsung phones. The code is inserted to your phones profile on the website. The issue at this time is not with the Gear S2 but with the ATT back office and there seems to be many subsystems involved. Some will see that your phone doest support hd voice. Go to mobile networks in your phones settings area then choose mobile data if you have Enhanced 4GLTE services then your golden. If its not checked then check it. This needs to be enabled for the service to work. Now in your ATT website select your device details link that is found under your phone on your att dashboard. Then Choose Manage Number Sync. This is where everything is broken. Your phone will either say its not compatible which I have 3 S6 and 1 note 5 all are compatible and they are not there. Or you may have the wrong phone appearing when you selected a different phone.
So this is what I know. I hope this helps those of you get this to work. Its a big waste of time. The rushed out a product, and cant fix it.
Click to expand...
Click to collapse
This fixed my problem! Thank you so much

NumberSync S3 on AT&T

I'm unable to get it setup on my Note4. I get the incredibly useful message "Backend error" from the AT&T site after I enter the sync code on their site.
Is this a temporary issue you think, or is it just the usual incompetence of an inept software developer who can't be bothered to give meaningful results to help narrow down the cause of an error?
Is it working for everyone else?
Yep, getting the same error message. Hope this is temporary!
I was having a similar issue. On my Gear S3 when trying to get the sync code, it kept giving an error message. Finally after 9:30 central time I was able to generate the code and get it synced. I think the system was overloaded with all the at&t pre-orders being delivered yesterday.
Anyone have AT&T S3 but linking to S7E 935F International phone? Keep trying to set up Numbersync but it connects to my wife's 935A. It won't see my phone. I am running Hydra Rom but the watch is connected with Bluetooth no problem.
For numbersync to be setup, you have to have a username for myatt for that exact phone. Then it will allow you to setup numbersync if that phone is HD voice capable.
I set it up on my Axon 7 without any problems.
Just tried again, same error message
mozartwon said:
Just tried again, same error message
Click to expand...
Click to collapse
Me too.. Pretty infuriating. I don't know if it's temporary or something wrong with my setup/login/config/primary account/whatever because of an inept app developer on their end.
jvrobert said:
Me too.. Pretty infuriating. I don't know if it's temporary or something wrong with my setup/login/config/primary account/whatever because of an inept app developer on their end.
Click to expand...
Click to collapse
According to AT&T International S7E (Exynos) is not compatible with LTE Frontier watch on AT&T due to no HD voice? Can use Bluetooth, but not the Numbersync. I'm pretty PO'd right now as that was why I bought it.
Anybody getting this to work yet?
I have not been able to get it to work. I am using an unlocked tmobile note 4. When I called I was told it was because it was not an at&t phone. What if I change the build prop to 910A from 910T? Would that be enough for it to work? Dont want to try and mess things up.
mozartwon said:
Anybody getting this to work yet?
Click to expand...
Click to collapse
Hi I'm new to this forum. Like OP, I also have a Note 4 ATT LTE and had the same Numbersync error. Here is how I resolved my issue after extensive research:
1) Make sure to enable HD Voice on your phone if supported (for Note 4: Settings->More networks->Mobile networks->Mobile data->check Enhanced LTE Services (mine was unchecked)
2) Before even attempting to sync via Numbersync, make sure that your cell phone number is set as primary in My ATT account. I didn't have a primary number set, so I tried making the Gear S3's number primary (when I was prompted to add one) and it didn't work properly. So I learned it's essential your PHONE (the one you intend to connect with S3) is set as primary, NOT another phone/tablet/wearable line in your account.
3) After all the initial errors and hassles thereafter, I just reset the S3 after following my above instructions and the sync was seamless and I was up and running.
Hope this helps...it certainly worked for me!
Is your phone stock? Rooted? Custom rom? AT&T branded phone?
Yes! That worked, thank you!
highaltitude said:
Is your phone stock? Rooted? Custom rom? AT&T branded phone?
Click to expand...
Click to collapse
Stock ATT, never rooted.
---------- Post added at 05:52 PM ---------- Previous post was at 05:49 PM ----------
mozartwon said:
Yes! That worked, thank you!
Click to expand...
Click to collapse
YW glad it helped! :good:
I too have a note 4 and had no problems setting mine up with the Frontier today. So far I am loving it. It was the only one that my local store had gotten in stock. Now just trying to find out how to get the second hand to start working in the deduct face with the red second hand.
Sent from my SAMSUNG-SM-N910A using XDA-Developers mobile app
dkmac said:
I too have a note 4 and had no problems setting mine up with the Frontier today. So far I am loving it. It was the only one that my local store had gotten in stock. Now just trying to find out how to get the second hand to start working in the deduct face with the red second hand.
Sent from my SAMSUNG-SM-N910A using XDA-Developers mobile app
Click to expand...
Click to collapse
The red pointer is for the chronograph function. It does not move unless you tap it to start the chrono. Bad design in my opinion.
Soo no one here might have an iPhone they were able to get numbersync to work on with the leaked iOS app?
Has anyone got Numbersync to work on International S7E 935F?
I have number sync working with my Nexus 6P, spent about an hour in the AT&T store working with the salesperson that sold me my Frontier. He was under the belief that it was tied to IMEI numbers so he supposedly cloned my wife's IMEI number to my 6P which didn't work. I told him that I read that HD Voice/VoLTE had to be enabled and because I had a Nexus 6P that was the problem. So he called support and asked them to enable HD Voice on my line. While he was doing that I was googling, found this thread: https://forums.att.com/t5/Device-Features/Nexus-6P-No-HD-Voice-and-Wifi-Calling/td-p/4346076 and followed this guide:
Navigate to Settings > More > Cellular Networks and enable the toggle switch for "Enhanced" 4G LTE Mode. However, if the toggle is missing then follow the steps provided below:
Launch the Dialer app on your phone, and dial*#*#4636#*#*.
Choose Phone information.
Enable or select VoLTE Provisioned Flag.
Restart the phone.
Go to Settings " More " Cellular networks and toggle the switch for Enhanced 4G LTE Mode, and the HD Voice calling feature should now be activated on your device running Android 5.1 and above.
Click to expand...
Click to collapse
I enabled the VoLTE option, restarted my phone and sure enough when I went back into the MyATT webpage I was now offered the ability to enter in a sync code and it worked. He was never able to get support to enable HD Voice on their end. Going back into the setting it shows that VoLTE isn't active, I have no HD Voice option or feature in the Enhanced 4G LTE options at all but my number is indeed synced. I left my phone at home, walked the dogs and made 2 phone calls and the number did go over as my cell number.
Now the other thing he mentioned that should work is to use an approved AT&T phone that has HD Voice capabilities enabled. Then if I were to put my SIM in that phone, wait for the MyATT webpage to update showing that this other phone was tied to my number, then perform the number sync at this point it should also work, once it's enabled it won't go away according to the ATT rep. I didn't need to do that so I can't confirm but it sounds reasonable.

s3 frontier with att and s8 galaxy unlocked phone numbersync is a no go?

I spent over 2 hours last nite with att reps trying to enable numbersync to work between the s3 and s8 phones.. the s8 phone is an unlocked phone (not bought through att), only to find out today via another rep that the phone must be bought via ATT or truly att branded.. which i find a bit absurd, as i think others have succeeded..
Is this really the case.. anyone know or have this same experience?
Specifically this error would appear after going through the get started via the watch then on the phone (after creating a seperate accessid):
Oh darn! We can't enable device syncing on this phone. Want to find out more? Call us at 800.331.0500 so we can help.
(MSSITWINREL12)
If this turns out to really be an unlocked phone issue (which is a bit ridiculous), i think i read that it might be possible to take my sim card out of that phone and put in another phone that is att branded, enable number sync then put the card back in my s8 and go from there
Thanks
The phone does not have to be AT&T branded, I have a T-Mobile Note 4 and until the last update numbersync worked. Updated my S# over the weekend after avoiding it for as long as possible, and now numbersync is no longer an option on my S3.
pasco8525 said:
The phone does not have to be AT&T branded, I have a T-Mobile Note 4 and until the last update numbersync worked. Updated my S# over the weekend after avoiding it for as long as possible, and now numbersync is no longer an option on my S3.
Click to expand...
Click to collapse
Thanks for the reply.. your saying you had an unlocked tmobile phone on att and it was working till a recent tizen update then?
The rep further told me to take the phone to the best buy samsung experience store and have it flashed with the att firmware to get around this issue.. maybe not needed then? (which i assume means a wipe and possibly lose my unlock)
I had the same problem with my Gear S3 and my Axon 7. Worked on for a solid hour with an ATT rep in store and another hour on phone with someone else. Finally it was determined that it wouldn't work on an unlocked phone. Haven't tried the sim swap with an ATT branded device yet, but if I do, I'll let you know if it works.
karlkarloff said:
I had the same problem with my Gear S3 and my Axon 7. Worked on for a solid hour with an ATT rep in store and another hour on phone with someone else. Finally it was determined that it wouldn't work on an unlocked phone. Haven't tried the sim swap with an ATT branded device yet, but if I do, I'll let you know if it works.
Click to expand...
Click to collapse
Spoke to an att rep again today who called me.. basically in my case the 950U1 s8 phone.. because its this model it wont work with numbersync they say.. they also contradicted the previous reps suggestion of taking the phone to the samsung experience place and having the att firmware flashed on it (or doing it at home).. saying it wont help.. that they need HD voice provisioned and it wont let them provision it (the phone wont).. they said swapping the sim card to a real att phone only may help for a short period, till the system does a sweep, sees a non att phone and reverts it (same with just adding the imei to the database).. There is also a good chance the recent update to either the s3 or the samsung s8 caused numbersync to do a detection for unlocked phones and not allow this (they indicated).
They said i could still try doing the firmware flash but it probably wouldnt work (i dug around online trying to find out which flash it would be and i didnt get too far, short of going to the store to do it at best buy samsung experience)
Really sucks, as the alternative, if i were that desperate to enable this feature (i dont think i am willing to go this far) would be to sell the old phones and get new att branded ones.. end up costing me the price of a new watch in the mix just to do that
markm75 said:
Spoke to an att rep again today who called me.. basically in my case the 950U1 s8 phone.. because its this model it wont work with numbersync they say.. they also contradicted the previous reps suggestion of taking the phone to the samsung experience place and having the att firmware flashed on it (or doing it at home).. saying it wont help.. that they need HD voice provisioned and it wont let them provision it (the phone wont).. they said swapping the sim card to a real att phone only may help for a short period, till the system does a sweep, sees a non att phone and reverts it (same with just adding the imei to the database).. There is also a good chance the recent update to either the s3 or the samsung s8 caused numbersync to do a detection for unlocked phones and not allow this (they indicated).
They said i could still try doing the firmware flash but it probably wouldnt work (i dug around online trying to find out which flash it would be and i didnt get too far, short of going to the store to do it at best buy samsung experience)
Really sucks, as the alternative, if i were that desperate to enable this feature (i dont think i am willing to go this far) would be to sell the old phones and get new att branded ones.. end up costing me the price of a new watch in the mix just to do that
Click to expand...
Click to collapse
.
When I first bought the watch it was for the numbersync feature. My first problem was even though the Samsung rep and the bestbuy rep said that it would work with my Note3, it did not. took several calls and many hours of trying to figure out the HD Voice (VOlte) provisioning. Bought a TMobile Note 4, rooted and rom'ed this worked to setup numbersync. the only problem was it would occasionally turn off numbersync, this occurred about once a month. Then if failed completely said that this line is not accceptabl;e for numbersync. this was after about six months. Discovered that it appeared to be age of firmware related, I was on a TM firmware that was several updates out of date. When I odin flashed the latest firmware numbersync worked again until the recent update to 3.0.0.1 on the gear firmware. Now I have the line not acceptable for numbersync again. I'm going to try to update firmware again to see if that works. If not I will probably look to change carriers to TM. will cost the price of a new watch, but will get me out of AT&Ts locked boot loader.
BTW, setting up numbersync on a different phone and switching back will not work, Tried several times and as soon as you turn on the phone that is not HD Voice capable with your SIM card in it the system sees it and turns off numbersync almost instantly. went throught that trying to get my Note 3 to work.
In all my experience the Samsung and AT&T reps were not a good resource. Numbersync does not appear to be a very popular feature and they do not know much about it.
pasco8525 said:
.
When I first bought the watch it was for the numbersync feature. .
Click to expand...
Click to collapse
My main motivation for it has been that.. someone correct me if this isnt accurate.. if your phone dies or is off.. when you dial someone from the watch or text them it will still show the cell phone phone number, not the watch phone number as it does now if bluetooth isnt on.
I'm in the process of gathering the files i need to do the att firmware flash and hopefully hd voice works then (as others say it has).
markm75 said:
My main motivation for it has been that.. someone correct me if this isnt accurate.. if your phone dies or is off.. when you dial someone from the watch or text them it will still show the cell phone phone number, not the watch phone number as it does now if bluetooth isnt on.
I'm in the process of gathering the files i need to do the att firmware flash and hopefully hd voice works then (as others say it has).
Click to expand...
Click to collapse
Yes, that is the whole point of numbersync. The watch uses the phones number not it's own.
Tried updating to the latest firmware and a ROM based on it. No luck still get a rather comical response "Oh darn! We can't enable device syncing on this phone. " worked until the tisen update.
There also seems to be confusion on numbersync with the att reps.. one person told me the watches dont need their own numbers.. that numbersync is all we need (but how would the watch make a call if the phone is off).. another said yes they need external numbers for number sync or solo
edit: i see your last post.. so the latest reps are correct then.... so they assigned us numbers and $10 access fees each with activation fees for no reason basically.. ugh
The watch has to have it's own number, that is it's address on the network. Without it numbersync would have no way to send calls to it. Same as with the LTE enabled iPads they could not make a call, but had to have an address on the cellular network.
Just a quick note...i too spent 3 hours in an AT&T store trying to get numbersync to work..., finally returned the S3 Frontier cancelled the number in it and left frustrated...i now have a GS8 unlocked on AT&T through my work...that is synced to a Verizon Gear S3 Classic lte and i simply use call forwarding with YouMail. If i do not answer my phone after 3 rings it gets sent to my watch and if I still do not answer then Youmail picks it up..If I call out or text with the watch separately then I just let my customers know that I have 2 numbers 1 for my cell and one for their watch. I just don't think AT&T is ready for the Numbnersync technology yet and they just don't care enough to train their own people on it, sad as it is a good promise...
Sent from my iPad using Tapatalk
pasco8525 said:
The watch has to have it's own number, that is it's address on the network. Without it numbersync would have no way to send calls to it. Same as with the LTE enabled iPads they could not make a call, but had to have an address on the cellular network.
Click to expand...
Click to collapse
I meant phone number.. are you saying phone number? After the rep said i didnt need a phone number for each watch, she credited me back the cost of the two lines and said just to contact them that they would enable the numbersync once i had the phones ready.. I'm assuming number means imei, which they still have in the system.
Yes each watch has to have it's own phone number. I believe this is another case of AT&T rep not understanding number sync.
I managed to firmware update so that i have the att bloatware (didnt even need reset, all software was kept).. i confirmed HD voice is working but WiFi calling throws an error to contact ATT.. hd voice was the key for numbersync.. however.. despite this.. and 2 hours on the chat line with ATT.. i still get an error when you do the s3's get started numsync and it opens the page on the phone.. the oops, device sync cant work with your phone (which went from a 950U1 to a 950U btw, which is good as well).. They escalated to another backend team, but i highly doubt they will get it working.. most likely they'll still complain that my phone (was) an unlocked phone, despite adding the att firmware to it.
markm75 said:
I managed to firmware update so that i have the att bloatware (didnt even need reset, all software was kept).. i confirmed HD voice is working but WiFi calling throws an error to contact ATT.. hd voice was the key for numbersync.. however.. despite this.. and 2 hours on the chat line with ATT.. i still get an error when you do the s3's get started numsync and it opens the page on the phone.. the oops, device sync cant work with your phone (which went from a 950U1 to a 950U btw, which is good as well).. They escalated to another backend team, but i highly doubt they will get it working.. most likely they'll still complain that my phone (was) an unlocked phone, despite adding the att firmware to it.
Click to expand...
Click to collapse
Update here.. i managed to get everything working by going with a new sim card.. wifi calling works now.. and i was able to complete numbersync setup.. the only remaining issue i have is that my callerid seems to be blocked on the receiving end.
markm75 said:
Update here.. i managed to get everything working by going with a new sim card.. wifi calling works now.. and i was able to complete numbersync setup.. the only remaining issue i have is that my callerid seems to be blocked on the receiving end.
Click to expand...
Click to collapse
With the Firmware did you have to go through the full process where you changed the CSC and flashed the ATT firmware? Currently I am running a Sprint phone that is unlocked an running the US Unlocked firmware. Even running the ATT firmware they still were not able to get HD Voice or WiFi calling working for me.
eaglerugby04 said:
With the Firmware did you have to go through the full process where you changed the CSC and flashed the ATT firmware? Currently I am running a Sprint phone that is unlocked an running the US Unlocked firmware. Even running the ATT firmware they still were not able to get HD Voice or WiFi calling working for me.
Click to expand...
Click to collapse
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.
markm75 said:
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.
Click to expand...
Click to collapse
Thanks. It sounds like the latest firmware they did seems to fix some of the issues from bringing a non-ATT phone over but does not resolve everything. It looks like I won't be able to do this though. ATT and the ebay seller are unable to clear the ICCID on my watch, I have to sadly do a return now.
Kinda unrelated, yet ATT was horrible even for normal Sammy phone/watch. After dumping ATT service/hardware for various reasons a few moths back... Sammy watch/phone from Verizon hardware/service works flawlessly. Am carrier neutral, but one works reliably, one didn't.
BTW, Sammy pay via watch hiccuped via ATT at times, yet works flawless via Verizon.
markm75 said:
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.
Click to expand...
Click to collapse
well 5 chat people later they finally fixed the unknown callerid issue.. apparently there is an internal back end feature for numbersync regarding it set to active and on.. both toggles were on.. the rep removed the "on" and now my callerid shows my number when calling from my phone (and from the watch when watch is in solo mode too).. everything works! :laugh:

Visible mobile aka Verizon

Been seeing alot of reviews on this service from Verizon so decided to give it a shot and trade in an old phone and get there zte r2 with there unlimted service. Let's just say the device is garbage so I tried popping the sim in my unlocked essential phone. I already know that visible only supports a select few devices but I was curious. It did not work even with there app installed(phone service in a app). I was able to get it to work by adding the visible apn to my apn-config file and spoofing a certain device number. Now mobile data works but cant make or receive calls and text. Any ideas?
I signed up and got the S9. The service is excellent. I switched over many family members. My only complaint is they haven't yet enabled WiFi calling for Android (iPhone works) or conditional call forwarding (YouMail and PhoneFusion).
allchannels99 said:
I signed up and got the S9. The service is excellent. I switched over many family members. My only complaint is they haven't yet enabled WiFi calling for Android (iPhone works) or conditional call forwarding (YouMail and PhoneFusion).
Click to expand...
Click to collapse
They only have wifi calling on the visible r2 at the moment. I have one lol its garbage to say the least but I use it as a hotspot only phone for my ps4
Yes. It's garbage but it's cheap. Free with a swap and currently $19 to buy. For the cost it's pretty damn good.
Looking to lock my phone down a little tighter. Anyone know what the default SIM PIN is? Got one from "chat", ran it once.....nope.....figured I mis-typed, ran it again....nope.....one more wrong try and phone will lock and I will need a new SIM
Reddit says it is 1212....or 1111. Can someone try those please?
Tool Belt said:
Looking to lock my phone down a little tighter. Anyone know what the default SIM PIN is? Got one from "chat", ran it once.....nope.....figured I mis-typed, ran it again....nope.....one more wrong try and phone will lock and I will need a new SIM
Reddit says it is 1212....or 1111. Can someone try those please?
Click to expand...
Click to collapse
1111 worked on mine.
66mm said:
1111 worked on mine.
Click to expand...
Click to collapse
Thanks, sorry I should have update this post as 1111 worked for me too.

Question Adding eSim without a samsung phone ?

Hey guys i was wondering if anyone had any luck adding watch plan to their watch 4 without a Samsung phone at least here in UK I can't do it no matter how hard I tried gives me error -1 and tells me to go away
Are there any other options to try other than buying a Samsung phone on the side to set it up ?
When I setup my watch4 I did it with a OnePlus 8T and I never had it tell me it requires a Samsung phone. My carrier set the watch up for me, I didn't have to do anything besides give them the IMEI off the watch. After they got it done on their end, I went through the setup with the app and when it came to the part about activating the network, I picked my carrier and it just worked. But I am in the US.
My only advice is contact your carrier
spart0n said:
When I setup my watch4 I did it with a OnePlus 8T and I never had it tell me it requires a Samsung phone. My carrier set the watch up for me, I didn't have to do anything besides give them the IMEI off the watch. After they got it done on their end, I went through the setup with the app and when it came to the part about activating the network, I picked my carrier and it just worked. But I am in the US.
My only advice is contact your carrier
Click to expand...
Click to collapse
yeah my carrier is spilling bs that duhh you need sammy phone for LTE sorry can't help ya lol
I'm getting the same issue connecting my Watch5 with my Vivo X80 Pro. Trying to sort it out with EE but they've not even gotten to the point about me not having a Samsung phone, so that's something to look forward to.
Did you ever get it sorted with yours, and if so how?
simon211175 said:
I'm getting the same issue connecting my Watch5 with my Vivo X80 Pro. Trying to sort it out with EE but they've not even gotten to the point about me not having a Samsung phone, so that's something to look forward to.
Did you ever get it sorted with yours, and if so how?
Click to expand...
Click to collapse
So its just a classic EE moment (just like how you cant add your watch plan to non approved watch as they dont do qr codes) they added intentional restrictions to shift more samsungs
in the end i bought a s10 from giffgaff refurbished set up my watch then returned s10 reset watch without wiping esim and set it up with my current phone and works fine
wolfaas12345 said:
So its just a classic EE moment (just like how you cant add your watch plan to non approved watch as they dont do qr codes) they added intentional restrictions to shift more samsungs
in the end i bought a s10 from giffgaff refurbished set up my watch then returned s10 reset watch without wiping esim and set it up with my current phone and works fine
Click to expand...
Click to collapse
Managed to borrow a Galaxy A41 from a friend while I was waiting for the returns pack from EE; set up the watch no problem. Reset to transfer to my Vivo - doesn't even see the phone in Bluetooth menu now, so won't pick it up in the Wear app
I did manage to repair it with my old phone though (Realme 8 Pro), so not sure if a hard reset on my phone is needed. I'd rather not have to do that though, as it's a faf to have to set up banking and stuff again after
Sorry for hijacking the thread, but I got it working.
I connected the watch back to the Galaxy A41. All good so far.
I then connected the watch via the watch's Bluetooth menu to my Vivo phone.
The Wear app on my Vivo then saw it, but couldn't set it up (assuming as it's already set up on the Galaxy).
I reset the watch again but left the Wear app on my Vivo with the watch visible in the "pick your device" screen.
It worked, including the mobile plan. All good. What a fecking nightmare.

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