Pixel 1 - Randomly rebooting and wrong battery status - Google Pixel Questions & Answers

Hello All,
Wanted to check if anybody has experienced random reboots on your Pixel 1? Regardless of the battery level or if the phone is plugged in or even if the phone is in airplane mode the phone randomly dies (most likely weekly). One thing I've observed is that after the phone crashes the battery level is not reporting properly as an example see the image below, the phone restarted when the battery was about 70% then when the phone was back online the battery level was reporting around 30% which remained steady throughout the day:
https://drive.google.com/file/d/1AzyroPI1K_noJuzVlAvC6-h-ZrvoDqmG/view?usp=sharing
The OS (Pie, last updated on Feb 2019) is not rooted or modified whatsoever, I dont even have a ton of apps so any hint would be appreciated. If you happen to know how to review the OS logs without rooting the phone it would be appreciated.
P.S. I suspect the DNS ad blocker app could be causing this but I am not 100% certain.
Regards,
Alex.

Not had that on my pixel but had it on my Nexus 6p and a battery fault was the cause. It would reboot itself every now and then when it hit 60% and it would read between 25 and 30% once it came back on.

I had this problem. Cell reboots and a battery level that does not reach the 100%. At most 97%
After flashing by fastboot the Feb 2019 whole factory image (bootloader, radio and image) I fixed the reboot issue (till now) but not the battery level.
Last night I put in charge the phone turned off. At noon I turned it on and the level was 97% as usual.
So I've tried with the charger of my wife Galaxy 7 and and an other cable (usb.a - usb.c) because it hasn't a usb.c port and it reached the 100%.
It is an half hour that I disconnected it and it has still the 100% (I didn't use it) .
So, I think that's not a battery failure or a firmware problem (may be it was about rebootings) but a charger or a cable issue.
I will try with an other charger with PD and I will let you know....

Okay. Tried with another charger and another cable.
No results. Phone didn't reach 100% battery status.
Yesterday evening I have installed the new Android Q beta 1.
This morning I found it charged at 100%.
The problem was not the phone but Android Pie.

Related

S6 battery dump (rapid drain) problem

Ok, so over the past couple of weeks I've had more than a few occasions where my battery will drain very rapidly.
It happened again tonight, and I watched the battery % indicator drop from 48 to 15 over the course of about 15-20 mins. Once it hit 15 it then shut down completely, apparently completely drained, as I put it back on charge and it restarted charging from 0%.
I got the 5.1.1 ota update (Stock EE UK rom) last week, but it's been no help.
I've attached a screenshot of the battery usage. On screen time has been about 3 hrs today.
Anyone any ideas? Would it be worth rooting, or is it a dud battery?
Also, using the Nova launcher BTW.
Well. I haven't that problem but got a very similar.one was charging.
My phone had battery dead and the plugged the fast charge when it was off. The charging image displayed the battery in 8% after a few minutes as normal, but when I powered the device the battery indicated that was charge at 56%. I was shocked and immediately thought that battery had a problem. Then I used the device hard to get the battery drained but was normally going down. Then restarted device and the battery indicated 18%, much closer to the real charge.
Anyway, I had this issue on my old SGS3 and then remembered that I had to delete cache from recovery. Once I made it the battery started to work normally.
The fact is that I'm on G920I with the Indian sotck version of 5.1.1 and I never had rooted or flashed my SGS6 afraid of tripping Knox. So I recommend that you. Delete cache from recovery and check battery. If the problem persists definitely your device is bad.
You may have a defective battery. Return your S6 back to Samsung for battery warranty replacement.

Moto Maxx never going below 15% battery

My Moto Maxx is never going below 15% battery for quite some time.
I was running CM 12.1 before and I am running the CM 13.0 preview now.
The problem now seems much worse.
This could be my battery dying?
Wait its not going below 15% or above 15%? Also, did you flash the ROM with a clean wipe (no dirty flash)?
Another thing to note is that the CM 13.0 Build is a "PREVIEW" which means that there are a TON of bugs in there. I would advise you go back to CM 12.1 for the time being.
It is never going below 15%.
On CM12.1 it also happened.
When it reaches 15% percent, the phone shuts down and needs to be charged.
After sometime charging, it displays the battery as above 15% and I can turn it on again.
Mine had always done that at 5 percent. Here lately it's closer to 7 percent.
I'm on original 5.0.2 and also facing that issue... I've heard onde it's related to the use of non original chargers, or even QI chargers... Never got rid of it, even after a full wipe/factory reset...
I've had this problem too and made a post over in the Droid Turbo forums but no one ever replied..
At least I'm not the only one that has this problem.
Yeah I've always had this issue between 5-8% on my three Turbos. Stock Rom and other flavors. They all shut the phone down around there.
Solved the problem with this app: https://play.google.com/store/apps/details?id=com.newagetools.batdoc&hl=pt_BR
Now my battery goes down to 1% again, yahoo!!!!
how can that app fix it?? i would think its a placebo effect as i see dificult for an app to read or fix battery info...
maybe it locks out the bad parts (like an old chkdsk on a HD)
anyway i will tryit if i see it tries to go rogue with the Ads it Dies..
Batteries in laptops and phones have a file that keeps track of battery life. They use this to estimate percentage.
Sent from my DROID Turbo using XDA-Developers mobile app
still having this issue
I have the same problem. It started as shutting down at %5, then %7, now it's %15 shuts down.
The same thing on my XT1254. It shuts down near 5%, I will try to charge it with my old i9505 charger, it could be a problem related to TurboCharger.
Hello guys,
My girlfriend's phone had this issue some months ago, what I did in order to fix this issue was:
1) Let the battery drain until phone shutdown. (try to turn on again until you cannot)
2) Fully charge with an original Motorola charger (phone turned off)
3) When it reached 100%, turn on the phone but enter in the fastboot mode and wipe caches
4) Uses the phone normally and let reaches 0%.
Making these steps, the battery back to have a "normal" behaviour
danilobertelli said:
Hello guys,
My girlfriend's phone had this issue some months ago, what I did in order to fix this issue was:
1) Let the battery drain until phone shutdown. (try to turn on again until you cannot)
2) Fully charge with an original Motorola charger (phone turned off)
3) When it reached 100%, turn on the phone but enter in the fastboot mode and wipe caches
4) Uses the phone normally and let reaches 0%.
Making these steps, the battery back to have a "normal" behaviour
Click to expand...
Click to collapse
I´ll perform these steps, thank you
Although you see the battery as percentage, the operating system does not see it that way. It uses lower limit voltage of the battery to shut down the device in order to extend battery life. Batteries do not like to get and stay deep discharged (below low level voltage)...if you do this frequently, you will severely hamper your battery's life.

Battery/Phone Shutting Down

Recently had to replace battery.
Phone was shutting almost immediately after it was disconnected from charger. Charging status when not switched on showed the battery kinda going in reverse. Phone was really odd as it would suggest the battery had 100% charge and then within minutes of disconnecting it was shutting down.
I tried a factory reset/refresh with no change. So I ordered a Genuine replacement battery off flea bay and installed that last Thursday.
Initially phone seemed ok, then wen a bit weird and shut down even though charge was like at 70% or so. Wouldn't restart until plugged in and then in shutdown mode the battery/charging indicator would show 0% and then very quickly showed 70%. Good bit though was it was going up and not down like before.
Fully charged phone overnight. It then seemed really good and lasted until Tuesday with 66% charge still showing. I had not installed FB or Twitter which made a huge difference. Then yesterday it just shutdown again. When plugged in showed 0%, within minutes back to 70% and then charged to 100% in the space of an hour or so.
So I am looking for any advice. Is this just calibration issues that the phone needs to get past. Is it possible the phone has corruption int he ROM.
I appreciate it might be a hardware fault but seems weird that the replacement battery is clearly showing a big improvement suggesting battery was EOL after 2 years use.
TIA
G
GougeM said:
Recently had to replace battery.
Phone was shutting almost immediately after it was disconnected from charger. Charging status when not switched on showed the battery kinda going in reverse. Phone was really odd as it would suggest the battery had 100% charge and then within minutes of disconnecting it was shutting down.
I tried a factory reset/refresh with no change. So I ordered a Genuine replacement battery off flea bay and installed that last Thursday.
Initially phone seemed ok, then wen a bit weird and shut down even though charge was like at 70% or so. Wouldn't restart until plugged in and then in shutdown mode the battery/charging indicator would show 0% and then very quickly showed 70%. Good bit though was it was going up and not down like before.
Fully charged phone overnight. It then seemed really good and lasted until Tuesday with 66% charge still showing. I had not installed FB or Twitter which made a huge difference. Then yesterday it just shutdown again. When plugged in showed 0%, within minutes back to 70% and then charged to 100% in the space of an hour or so.
So I am looking for any advice. Is this just calibration issues that the phone needs to get past. Is it possible the phone has corruption int he ROM.
I appreciate it might be a hardware fault but seems weird that the replacement battery is clearly showing a big improvement suggesting battery was EOL after 2 years use.
TIA
G
Click to expand...
Click to collapse
Same problem here i will try to install the oficial rom of xt890 if works i back here if not i don't know what to do
Sooo............issue is still present. Odd thing which I am unable to confirm, due to rnadomness of shutdowns, it that I think it is slowly learning the state of the battery as it originally was shutting down at 70% after 2-3 days on standby. then 66% hen 56%. I did a clear cache partition and a fresh install but still the issue was present.
Clearly the new battery is lasting longer than the old one, just the phone does not seem to know to reduce the charge indicator all the way to 0%.
Anyone any idea why this might be happening.
TIA
G
Just to add i'm having the same problem.
Symptoms started last week running the stock kitkat rom so i ordered and a fitted a new battery. Initially everything looked good phone said 100% left it over night and noticed it had shut off when i came back to it. Plugged it in to the charger and it said 0% so i charged back to 100%, booted up android and almost immediately it begins discharging rapidly, i would say within 15 minutes its back down to 0%.. I've done this a few times now even left it on charge overnight for 8 hours but its still discharging rapidly everytime. The craziest thing is even if it says 0% in android i can still boot in to recovery and flash away so clearly there is charge in the battery its just android thats out of sync.
What i've tried so far:
Different wall chargers/USB leads/Outlets
Wiped everything in TWRP and flashed CM11
Factory Reset several times
Various battery calibration apps
My next step is going to be trying RSD to flash the stock ROM but beyond that i dont know what to do.
I'm experiencing EXACTLY THE SAME ISSUE with my Razr i, replaced the battery and it's still discharging very fast
Eventually managed to resolve my new battery issue simply by fully charging and discharging several times. It started to hold charge after the 7th charge and after several more discharges it's now up to full capacity.

Can't calibrate new battery

Hello.
Recently (~one+ month ago), I replaced the battery of my OnePlus.
The problem is that I can not find any way to calibrate it. I have tried the "manual method" (fully drain then charge, then fully drain again and charge again e.t.c.) many times. I even tried to use some applications (that I really do not trust them for their reliability, but...).
Today, I have found some time and reinstalled the phone's OS (I am using Ressurection Remix - latest build). Nothing changed.
Here's the problem, with some concepts as examples:
I charge the battery until it gets to 100%. I use the phone for example till it gets to 60% (the drain is NOT quick. It needs some time till I get to that point). Then, if I restart the phone two (2) times, I get again 95-99% of battery. Then again, I use the phone till it gets to, for example, 40%. I twice reboot it again. ~90±%! If I do not reboot it twice, the battery indicator will not change. Or it will just lose 1% percent (for example, if I reboot one time when the phone is at 60%, I may get 59% when the phone will power up).
I charge the phone until it gets to 100%. I let the phone drain out the whole battery (0%). I boot it up again. No, the battery is still alive and it may give me around 70-90% (I am not so sure about those numbers, but the idea is that the phone can still operate - there is enough juice for the phone to work).
Any ideas? I really do not know what else to try.
Thanks in advance.
giorgos147 said:
Hello.
Recently (~one+ month ago), I replaced the battery of my OnePlus.
The problem is that I can not find any way to calibrate it. I have tried the "manual method" (fully drain then charge, then fully drain again and charge again e.t.c.) many times. I even tried to use some applications (that I really do not trust them for their reliability, but...).
Today, I have found some time and reinstalled the phone's OS (I am using Ressurection Remix - latest build). Nothing changed.
Here's the problem, with some concepts as examples:
I charge the battery until it gets to 100%. I use the phone for example till it gets to 60% (the drain is NOT quick. It needs some time till I get to that point). Then, if I restart the phone two (2) times, I get again 95-99% of battery. Then again, I use the phone till it gets to, for example, 40%. I twice reboot it again. ~90±%! If I do not reboot it twice, the battery indicator will not change. Or it will just lose 1% percent (for example, if I reboot one time when the phone is at 60%, I may get 59% when the phone will power up).
I charge the phone until it gets to 100%. I let the phone drain out the whole battery (0%). I boot it up again. No, the battery is still alive and it may give me around 70-90% (I am not so sure about those numbers, but the idea is that the phone can still operate - there is enough juice for the phone to work).
Any ideas? I really do not know what else to try.
Thanks in advance.
Click to expand...
Click to collapse
All generic batteries have these issues.So far,there's no perfect replacement to be found for battery.Visit Battery Thread in General section for more information.
try to flash CM 13.1.2 from BRT (Bacon root toolkit). it should work..

Pixel on Android 10 doesn't fully charge when off

So I've noticed that the phone doesn't charge above approximately 73% when fully turned off. I'm using the standard Google charger for the phone. It also charges normally when the phone is turned on. See screenshot...
My refurbished Pixel also does not show only around 65% charge after being plugged in for the whole night.
But then when I use it, it sort of freezes at a specific battery percentage, so it is on for example 30% for two hours, before it goes further down. See the attached picture.
So at least in my case, the phone is fully charged when turned off and plugged in, but somehow the percentage count of the phone does not recognize it. Maybe it's more or less the same in your case?
I too am having battery issues since updating to the latest October Android 10. I have bootloader unlocked and rooted with latest magisk Canary build.
I can charge to 100% but it then tends to stick at a certain% for a while and then the battery dies at 15-20%. I've tried battery calibration but it doesn't seem to help
I've had a dose of the same lately, had a couple of days where my charge has reached 42% for the entire day? Still charges fine but from a 100% charge I will lose at least 13% - 16% charge in a few hours on idle with nothing showing as draining heavy in battery manager. If I run it down to 18% or less and try and use the camera it will shutdown and if I can get it to reboot it's on 1%. I've come to the conclusion its the battery (could be wrong) purely as it's acting exactly the same way as my nexus 6p did when it's battery started to fail.

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