Is it true ? - Moto G7 Power Questions & Answers

Hi everyone I've heard that the support from the company to it's devices is poor. So is it true ?

If you mean support as in new software updates, then yes. Moto has a history of not updating software for anything that is not their flagship after about a year or so. I've had the Moto G5 (orieo) and Moto E4 plus and both are not on Pie, and most likely never will be.
Note that I do have security patches though. The latest one I have for both was in February 2019.

Since bootloader is unlocked, at least the one I bought, not sure if all of them are...once we get TWRP we will be able to get custom roms rolling.

Related

Android 7 nougat on LG V10

Hi guys,
Any suggestion or leak news that this update will arrives officially on our wonderful device?
LG v10 came in October 2015, so if I'm right, 2 years of Android updates support and we will receive Android 7!
Post here any news spread in the web [emoji2]
Metaldroidiano said:
Hi guys,
Any suggestion or leak news that this update will arrives officially on our wonderful device?
LG v10 came in October 2015, so if I'm right, 2 years of Android updates support and we will receive Android 7!
Post here any news spread in the web [emoji2]
Click to expand...
Click to collapse
from my experience with LG devices and updates, firt G5 will receive the 7.0 until ends of September/October and next V10 until ends of December or earlyer January! Dont bother too much, we will receive it anyway!
There is no root for Marshmellow so likely nougat will be more impenetrable. I'm sticking to Marshmellow and waiting for a root.
There is way, way too much crap-ware on verizon phones not to be rooted.
Dr. Righteous said:
There is no root for Marshmellow so likely nougat will be more impenetrable. I'm sticking to Marshmellow and waiting for a root.
There is way, way too much crap-ware on verizon phones not to be rooted.
Click to expand...
Click to collapse
depends wich variant you have, in some variants the bootloader is unlockable and then have root like mine!
i am sure LG will make all variants unlockable-able bootloader so, you need to wait if you have a locked one!
sun_is_shinning said:
i am sure LG will make all variants unlockable-able bootloader so, you need to wait if you have a locked one!
Click to expand...
Click to collapse
Not sure why you think that.
Sent from my LG-H900 using Tapatalk
sun_is_shinning said:
depends wich variant you have, in some variants the bootloader is unlockable and then have root like mine!
i am sure LG will make all variants unlockable-able bootloader so, you need to wait if you have a locked one!
Click to expand...
Click to collapse
Verizon (or any other cell company) has no vested interested in giving root access to it's customers. The phones are loaded with crap ware to data mine what you are doing. That is valuable data to Verizon and they are not about to lose that income stream if they can help it.
I've had previous Verizon phones with the same "locked down" problems. Even though the phone would play MP3, etc; that made it so you HAD to buy any music you wanted to play through their Verizon store. Outrageous when I have 250GB of music archive I want to choose from.
I held my nose and went back to Verizon because we are planning to move to a rural area and Verizon was the only company that had any coverage. Stuck again in locked down hell.
Someone PLEASE find a way to root these phones!
Dr. Righteous said:
Verizon (or any other cell company) has no vested interested in giving root access to it's customers. The phones are loaded with crap ware to data mine what you are doing. That is valuable data to Verizon and they are not about to lose that income stream if they can help it.
I've had previous Verizon phones with the same "locked down" problems. Even though the phone would play MP3, etc; that made it so you HAD to buy any music you wanted to play through their Verizon store. Outrageous when I have 250GB of music archive I want to choose from.
I held my nose and went back to Verizon because we are planning to move to a rural area and Verizon was the only company that had any coverage. Stuck again in locked down hell.
Someone PLEASE find a way to root these phones!
Click to expand...
Click to collapse
Root the V10 with bootloader locked and Android 6.0 Marshmallow is impossible...
The only method to root V10 with bootloader locked is on 5.1.1 Android Lollipop with some kind of dump, i know its possible because when i have my G Flex 2 i have bootloader locked and i root it in 5.1.1, but when update to 6.0 Marshmallow i cant root so, if you want root for now you need to be in 5.1.1.
We will get android 7 for sure but i also do not expect it before the end of the year. They will first focus on G5 which most probably will get it around september/october and after that will work on V10 and G4. Android 7 have some good new features like the multitasking and advanced doze mode but frankly my V10 is working perfectly even now with marshmallow so i am in no rush to get the update as soon as possible. Lets hope that we will get it as christmas present before end of the year.
Outside of vulkan I couldn't care less about nougat.
In fact I think it should be called 6.1 not 7.0, there is nothing interesting about it multiple windows? This has been around for awhile if the app supports it.. My note 3 had multi window support and so does the LG v10 it's pretty useless
Sent from my LG-H901 using XDA-Developers mobile app
It should also be noted that marshmallow doze features can be enhanced with 3rd party apps such as ForceDoze which can decrease the time it takes for doze to kick in when the screen is off.
Sent from my LG-H901 using XDA-Developers mobile app
seems like they made a teaser for android 7 on LG V10 on their IG post lol
Dfreaking said:
seems like they made a teaser for android 7 on LG V10 on their IG post lol
Click to expand...
Click to collapse
Link?
I posted this from Android Authority about a week ago...
LG Android Nougat Update
LG has earned pretty good reputation among devs for updating their flagships faster than anyone else to the latest Android version. Last update also, LG updated their flagship, LG G4 to Marshmallow soon after the update was released for the Nexus devices. We can expect that for the current flagship LG G5 and the previous flagship LG G4 with LG Android 7.0 Nougat Update.
Here is the list of all devices which will get LG Android Nougat Update :
LG G5
LG G4
LG V10
These are the devices which are confirmed to get the Nougat Update from LG, we don’t have any confirmation till now. We’ll be updating the post when it will be available.
Also, LG’s updates are generally lagged by the carriers in US, so the LG Android Nougat Update timeline may vary from different carriers like Verizon, Sprint, etc. And we can expect the updates to come to the devices listed above just after 2 months from release of Android Nougat.
Long story short, at least we're getting it. After rumors of the V20 coming out already many people believed LG would forego the update to pressure people into buying the V20. We know now, that's not the case.
I for one would really like the Nougat update. Split screen might have existed since a long time ago but official support from Google means wider adoption. Vulkan of course is another must have feature along with the improved Doze. I also love the interface seen on the V20 including the notification/quick toggle shade. The V20 also allows the second screen toggles to work whilst the main screen is on (sound, wifi, flash, camera etc.), something that the V10 does not allow. Hopefully this will be implemented as well along with other second screen improvements like allowing all notifications to go on the second screen.
The doze improvements can be brought to marshmallow via ForceDoze which can make doze kick in immediately when the screen is off.
Multi screen I have never found particularly useful for even big screen phones, there is simply not enough room to legitimately work with. Great for tablets nearly useless for phones.
Correct me of I am wrong but The hardware has to support vulkan in order to take advantage of it right? Pretty useless unless you've got a newer phone that can use it.
Nougat to me sounds more like a minor update (should be 6.1 not 7). It sounds like the most lackluster update to android yet.
Sent from my LG-H901 using XDA-Developers mobile app
sun_is_shinning said:
from my experience with LG devices and updates, firt G5 will receive the 7.0 until ends of September/October and next V10 until ends of December or earlyer January! Dont bother too much, we will receive it anyway!
Click to expand...
Click to collapse
LG G5 F700L Korean version has got Nougat 7.0. I am from India and I got this update via LG bridge software,
I do have LG V10 but still no luck with LG bridge. I manually downloaded MM kdz file from LG site and flashed.
It was quite unfortunate though, as back when Nougat was released last year, LG initially listed G4 and V10 to receive Nougat. I just hope with the re-affirmation by them that they will test the firmware well and not do a botched job of the Nougat build. Since it is highly unlikely we are getting the next O software by Google, let's hope we atleast get the latest Nougat 7.1/7.2.
question: I love and hate this phone...camera is great in steady shot, but when fast focus is needed it fails. When I take pics of kids, lots of pic. came out blurry, now, what do you think, can Nougat fix this or it's just slow hardware?
Makonator said:
question: I love and hate this phone...camera is great in steady shot, but when fast focus is needed it fails. When I take pics of kids, lots of pic. came out blurry, now, what do you think, can Nougat fix this or it's just slow hardware?
Click to expand...
Click to collapse
i think Nougat doesnt fix what you want, only thing Nougat will bring to us most likely is the new UI from G5/V20 or G6, some doze optimizations, multi-window will be more friendly and nothing more...
hope they can fix the Hi-Fi DAC to be used with the speaker and not only with the earphones, hope to less system storage ocupied by the system and more to the user, and really hope the GPS will be fixed too because my V10 fixing time of GPS is fast but, every 2/3 minuts lost signal and this is really what have dissapointing me in this device!
...and (i dont belive this will happen but) i hope they remove the sh1tty beauty mode for the front facing camera, this make the photos look ugly and have 0 quality!
Since this probably will be the last OS to our V10 i think users deserve unlockable bootloaders and then users can cook their own rom's and kernels (this is a dream for me since day 1 of have the phone in my hands, since july last year!).
Root LG V10 - TMobile
It's possible with Dirty-Cow root.
sun_is_shinning said:
Root the V10 with bootloader locked and Android 6.0 Marshmallow is impossible...
The only method to root V10 with bootloader locked is on 5.1.1 Android Lollipop with some kind of dump, i know its possible because when i have my G Flex 2 i have bootloader locked and i root it in 5.1.1, but when update to 6.0 Marshmallow i cant root so, if you want root for now you need to be in 5.1.1.
Click to expand...
Click to collapse

Pure to get N

https://motog3.com/motorola-android-7-0-nougat-update/
Updated Sept 1st, not sure how reliable but says there we will be getting it!
While I would like to assume that the Moto x pure edition will get it, this article seems to be an opinion piece with little or no supporting info other than his ramblings and definitely nothing from Lenovo/Moto.
Sent from my XT1575 using Tapatalk
Nice. Another garbage site with no credible info. I love how in their comments this "Motorola" author is answering questions on wether or not so and so device will get Nougat, like they're 100% sure.
Would love to see the source. Anyone can take a guess like this and have a good chance of getting it right. What got me: The G4 line "might" get the update?! WT... The phone was practically just released so unless Lenovo just really wants to destroy the Moto product line, it would be stupid not to release N for the phone.
aybarrap1 said:
Would love to see the source. Anyone can take a guess like this and have a good chance of getting it right. What got me: The G4 line "might" get the update?! WT... The phone was practically just released so unless Lenovo just really wants to destroy the Moto product line, it would be stupid not to release N for the phone.
Click to expand...
Click to collapse
The g4s are garbage and I spoke to a rep today and he told me to stay away from them haha a Lenovo rep said this! Bought one yesterday and the screen was all glitchy took it back today traded it out and paid the difference for the plus and same thing before even leaving the parking lot. Finally got pissed and said screw it and got a moto x pure style again. Loved this phone the first time I had it and love it now! Guernetee it gets nuoget and if it dosent.. well.. there will ALWAYS be Roms haha lol. But what I was trying to get at with the g4 phones is that's more than likely the reason they "might" get it.. I'd doubt it though honestly. Lenovo ruined the Motorola line. Ya the z is bad ass but come on man. The pure style was the best phone they had made in YEARS! Besides the Nexus 6. I'm super disappointed in the joke Lenovo has made!
Reasons to believe End of September to mid-October is the best hope to get nougat for MXPE:
- it coincides with quarterly security updates for this device
- it's about the same time difference from Google releasing marshmallow last year.
- it skipped 6.0.1 so it has just time to play with N previews.
- it's the period when the new Moto flagship will be released unlocked worldwide. That means these devices will be getting an update quickly (inclusion Verizon already offered on US) to boost sales. But also updating its previous flagship would convince customers to buy the newest flagship. I believe that sales of Moto Z international will not be good if our device does not get an update on the framework i mentioned. Didn't we all by this device because we thought it would be updated quickly?
- Finally, I believe all the hype in the media that mentions Motorola as a company that is expected to deliver fast nougat update is financed by Motorola itself. While they won't give us directly a timeframe, they use media to keep up the sales of their new and numerous line of devices. Not to forget that Moto maker still has stocks of MXPE which they want to sell, but strangely have not lowered the price since mother's day...
donrojo said:
Reasons to believe End of September to mid-October is the best hope to get nougat for MXPE:
- it coincides with quarterly security updates for this device
- it's about the same time difference from Google releasing marshmallow last year.
- it skipped 6.0.1 so it has just time to play with N previews.
- it's the period when the new Moto flagship will be released unlocked worldwide. That means these devices will be getting an update quickly (inclusion Verizon already offered on US) to boost sales. But also updating its previous flagship would convince customers to buy the newest flagship. I believe that sales of Moto Z international will not be good if our device does not get an update on the framework i mentioned. Didn't we all by this device because we thought it would be updated quickly?
- Finally, I believe all the hype in the media that mentions Motorola as a company that is expected to deliver fast nougat update is financed by Motorola itself. While they won't give us directly a timeframe, they use media to keep up the sales of their new and numerous line of devices. Not to forget that Moto maker still has stocks of MXPE which they want to sell, but strangely have not lowered the price since mother's day...
Click to expand...
Click to collapse
Skipping the 6.0.1 update does not mean they were working on Nougat. They couldn't until the source code was released.
Wouldn't it make sense not to update an older phone until later to entice people to buy the latest and greatest device with the N update?
aybarrap1 said:
Skipping the 6.0.1 update does not mean they were working on Nougat. They couldn't until the source code was released.
Wouldn't it make sense not to update an older phone until later to entice people to buy the latest and greatest device with the N update?
Click to expand...
Click to collapse
My line of thought is simple: their new flagship costs almost twice it's predecessor, or even three times if you get a certain alluring mod. The only way to convince a buyer spend more money is to assure that expense is worth it on a longer term. Long term means continuity of updates in this business. But who will be convinced of that if Moto ditched our device before it reached a year (thinking latest update for us was the May security patches)..
You already have fears of not getting updates, probably because we didn't get 6.0.1! Would you think of buying a Z Droid if you know your mxpe would not get N (even if you could afford it)?
donrojo said:
My line of thought is simple: their new flagship costs almost twice it's predecessor, or even three times if you get a certain alluring mod. The only way to convince a buyer spend more money is to assure that expense is worth it on a longer term. Long term means continuity of updates in this business. But who will be convinced of that if Moto ditched our device before it reached a year (thinking latest update for us was the May security patches)..
You already have fears of not getting updates, probably because we didn't get 6.0.1! Would you think of buying a Z Droid if you know your mxpe would not get N (even if you could afford it)?
Click to expand...
Click to collapse
There is some logic there and it is a theory used in the world of business. On the same token, my theory of updating the MXPE later is also a practice by businesses. Now it will just depend on what theory of business Lenovo decided to use.
aybarrap1 said:
Skipping the 6.0.1 update does not mean they were working on Nougat. They couldn't until the source code was released.
Wouldn't it make sense not to update an older phone until later to entice people to buy the latest and greatest device with the N update?
Click to expand...
Click to collapse
I would think that Google gives out the source code to large OEMs before they release it to the general public so some of the later Q3 devices can all run the new version. Also, Moto built their reputation on relatively quick software updates for their supported phones, and I don't think Lenovo would mess with that image too much as to not hurt current sales.
aybarrap1 said:
There is some logic there and it is a theory used in the world of business. On the same token, my theory of updating the MXPE later is also a practice by businesses. Now it will just depend on what theory of business Lenovo decided to use.
Click to expand...
Click to collapse
Oh well, i think you misunderstood me. I'm not saying that the Z will be upgraded after MXPE. I actually think once the Z will be available worldwide it will get the N update to boost sales. I'm only saying that it would be difficult to convince people to buy an expensive phone unless they have a guarantee it will be a long investment. Updating quickly the XPE should give that guarantee that even Z will be maintained after its one year anniversary.
skinnykinney said:
https://motog3.com/motorola-android-7-0-nougat-update/
Updated Sept 1st, not sure how reliable but says there we will be getting it!
Click to expand...
Click to collapse
That motog3 site is just an pile of advertisements and SEO bait. It's not legit.
After dealing with Moto/Lenovo support a few times, my impression is that Lenovo is struggling to appear like they know what they're doing. Their repair program is musical chairs, tech support doesn't know what's going on, and they haven't been able to maintain the software. Even if they've outsourced Nougat, I doubt they've purchased any followup bug fixes.
I just saw that CM14 7.0 dropped for the Android One, Oneplus 3 and a few others today. That should help things along a bit. Once it exists, as it now does, it usually makes it's way to other devices pretty quickly. :fingers-crossed:
i want ask ... i don't know if my question is stupid or not LooL
if lenovo dont include our MOTO X phone to update list
can the Rom developer here make custom ROM with N Update? or they need something from lenovo (like permission or code) ?
Zekial said:
I would think that Google gives out the source code to large OEMs before they release it to the general public so some of the later Q3 devices can all run the new version. Also, Moto built their reputation on relatively quick software updates for their supported phones, and I don't think Lenovo would mess with that image too much as to not hurt current sales.
Click to expand...
Click to collapse
But you should believe @Zekial When Moto, was a Google Company, and not official bought by lenovo, they update their smartphones very fast, Nexus 5 receive Lollipop after Moto X . Now Moto sucks, only this week in germany they update their phones to 6.0.1 (security update from may ).
Pure will be updated for N, when is the problem, could be this year or in the next.
Here's a bit of confirmed news
https://in.news.yahoo.com/android-7-0-nougat-schedule-160203008.html
dammit, and i just rooted my phone finally today.
AsquareX said:
Here's a bit of confirmed news
https://in.news.yahoo.com/android-7-0-nougat-schedule-160203008.html
Click to expand...
Click to collapse
I don't think that article tells us anything we don't already know. I read it yesterday and it just says "should" and "probably" with no sources.
AsquareX said:
Here's a bit of confirmed news
https://in.news.yahoo.com/android-7-0-nougat-schedule-160203008.html
Click to expand...
Click to collapse
Just another fluff article... zero information, just speculation and opinion.
The "news" now on neurigedget... Hmm
not officially confirmed
http://neurogadget.net/2016/09/24/m...tedly-get-android-nougat-update-october/40315
Meanwhile, the Moto X Play, Moto X Style, and Moto X Force, will receive the update on November.
Click to expand...
Click to collapse

HTC and Security Updates

Right now I have a Google Huawei Nexus 6P, support for it will end this October (thanks google). I am considering jumping ship to HTC due to a few things: Sense being very Stock-ish, Speakers, and Optics. I am curious on how HTC's reliability is with Android Security Updates. I am aware on the full version changes (6.0 -> 7.0 -> 7.1) it will be nowhere near as fast as I am used to, but I am very curious about HTC's track record with providing timely security updates and how long they tend to support their phones.
@anthonyjc2010 said:
I am very curious about HTC's track record with providing timely security updates and how long they tend to support their phones.
Click to expand...
Click to collapse
Better than average OEM, but still not great. They tend to keep their flagships alive for at least two years, e.g. HTC One m9 released in March of 2015 is still being updated but I highly doubt it will get Android O.
My EMEA unlocked One m9 is currently on Nougat 7.0 with security patch February 1st, and EMEA unlocked HTC 10 Lifestyle is on Nougat 7.0 with security patch December 1st 2016. Carrier's versions in Europe are usually updated shortly after Unlocked, that rule does not apply to USA.
TL;DR: If you want bleeding-edge updates Pixel is the only way to go; if not, then HTC is fairly reliable*.
*applies only to flagships, HTC abandoned some of their budget devices shortly after release.
buttie said:
Better than average OEM, but still not great. They tend to keep their flagships alive for at least two years, e.g. HTC One m9 released in March of 2015 is still being updated but I highly doubt it will get Android O.
My EMEA unlocked One m9 is currently on Nougat 7.0 with security patch February 1st, and EMEA unlocked HTC 10 Lifestyle is on Nougat 7.0 with security patch December 1st 2016. Carrier's versions in Europe are usually updated shortly after Unlocked, that rule does not apply to USA.
TL;DR: If you want bleeding-edge updates Pixel is the only way to go; if not, then HTC is fairly reliable*.
*applies only to flagships, HTC abandoned some of their budget devices shortly after release.
Click to expand...
Click to collapse
Does HTC release the OTA's for the unlocked device?
I guess official RUU's will be available since it's not a VZW restricted device?
fuzzynco said:
Does HTC release the OTA's for the unlocked device?
I guess official RUU's will be available since it's not a VZW restricted device?
Click to expand...
Click to collapse
HTC US does not officially release the US Unlocked OTAs, but links to them get captured and posted here on XDA and the zips also get re-hosted on AFH. US Unlocked RUUs are usually posted by HTC US a bit after the corresponding OTA starts rolling out, but again the links are guessed ahead of time and RUU executables as well as RUU zips and decrypted firmware are posted. The threads are already here.
VZW RUUs are more like RUUs for non-US markets - RUU zips usually become available from unofficial sources. Obviously, there is no Verizon firmware for U11.
---------- Post added at 11:13 PM ---------- Previous post was at 11:08 PM ----------
@anthonyjc2010 said:
I am very curious about HTC's track record with providing timely security updates and how long they tend to support their phones.
Click to expand...
Click to collapse
Judging by post-Nougat HTC 10, US Unlocked gets security updates relatively frequently, maybe every other month. Other regions are SOL, still stuck on January.
buttie said:
Better than average OEM, but still not great. They tend to keep their flagships alive for at least two years, e.g. HTC One m9 released in March of 2015 is still being updated but I highly doubt it will get Android O.
My EMEA unlocked One m9 is currently on Nougat 7.0 with security patch February 1st, and EMEA unlocked HTC 10 Lifestyle is on Nougat 7.0 with security patch December 1st 2016. Carrier's versions in Europe are usually updated shortly after Unlocked, that rule does not apply to USA.
TL;DR: If you want bleeding-edge updates Pixel is the only way to go; if not, then HTC is fairly reliable*.
*applies only to flagships, HTC abandoned some of their budget devices shortly after release.
Click to expand...
Click to collapse
If I wanted the bleeding edge of updates I would stay go with the xl version of the pixel coming this October (when support for my phone ends, again... thanks Google). I honestly don't want a Pixel for various reasons, that is why I am looking at HTC. My only concern is security patches. I find it concerning that the 10 Lifestyle (Basically HTC 10 but with 3gb of RAM and a Snapdragon 625... right?) is still on December 1st 2016, but maybe Europe is just behind...
Oh, and I am not in the market for a budget HTC phone... besides in the US the only phones we can buy from HTC's website (that I can see) are the HTC U11, HTC U Ultra, HTC 10, HTC Bolt (so the flagships and their larger, lower spec'd counterparts). And I would never get a phone carrier locked (flashback to the days of using a Verizon locked android phone *shivers in terror*).
I probably misworded what I asked.
I meant is, if I am on a bring your own setup, (U11 on Verizon for example), who offers for OTA the patches and updates?
It seems to me Verizon woudn't its not their software. Would Google or HTC?
fuzzynco said:
I probably misworded what I asked.
I meant is, if I am on a bring your own setup, (U11 on Verizon for example), who offers for OTA the patches and updates?
It seems to me Verizon woudn't its not their software. Would Google or HTC?
Click to expand...
Click to collapse
HTC, since you'd be using the US Unlocked version of U11.
HTC seem to be very poor at releasing security updates to be honest.
The only real vendor that actually does it monthly appears to be Google themselves or a 3rd party like Lineage.
Electronic Punk said:
HTC seem to be very poor at releasing security updates to be honest.
The only real vendor that actually does it monthly appears to be Google themselves or a 3rd party like Lineage.
Click to expand...
Click to collapse
Currently using the Xperia X Compact until the U11 comes out and they've done a monthly update since release. Sony is pretty great about it now.
Got a Sony tablet and they have been pretty quick at updates on that (despite dropping Tablets from their lineup) but I don't get monthly updates tho
everdred said:
Currently using the Xperia X Compact until the U11 comes out and they've done a monthly update since release. Sony is pretty great about it now.
Click to expand...
Click to collapse
this just sounds anectodal. One device getting a update is no guarantee the rest of the devices will get it.
Frankly, all OEM's are as bad. Sometimes they are better, sometimes not. My 10 still has Jan patch and android 7.0. Not that i think u there is anything wrong with the current software, and security is quite vague. I dont know of a single instance where people has been exposed to risks or data loss because of a old patch level.
Often people download bad apps and thats just like windows, if you download trojans there is nothing htc or google can do for you.
Electronic Punk said:
HTC seem to be very poor at releasing security updates to be honest.
The only real vendor that actually does it monthly appears to be Google themselves or a 3rd party like Lineage.
Click to expand...
Click to collapse
Very poor compared to who ? Maybe Google on the pixel series but pretty much no other. Look at Samsung they take 6 months to get system updates if not longer. Htc has in the past promised system updates with in 90 days. I do not think its fair to call Htc's updates system or security to be poor. Calling Samsungs poor would be more correct and honest.
DirtydAmbrose said:
Very poor compared to who ? Maybe Google on the pixel series but pretty much no other. Look at Samsung they take 6 months to get system updates if not longer. Htc has in the past promised system updates with in 90 days. I do not think its fair to call Htc's updates system or security to be poor. Calling Samsungs poor would be more correct and honest.
Click to expand...
Click to collapse
You mean the S7 with April security updates, the S8 with its May ones.
LG are also on April.
Can call it pretty poor with EMEA being on January.
Electronic Punk said:
You mean the S7 with April security updates, the S8 with its May ones.
LG are also on April.
Can call it pretty poor with EMEA being on January.
Click to expand...
Click to collapse
My Note 5 received the May security update a couple of days back. They always seem timely with the security updates, it's the general updates that take longer. I only received Android 7 a couple of months ago on it.
A timely article:
https://www.androidcentral.com/just...-months?utm_source=dlvr.it&utm_medium=twitter
These models have security updates from the last 2 months, although it can't be strictly true.
My mom's Sony Z5 (E6653) is not receiving any update for month... last was Android 7.1.1 with Security Update from September 2017.
My wife's HTC U11 is on Android 8.0 with November 2017 Security.
So I can't recommend any of those company's.
But Samsung is not better - when your mobile gets older > 2y your out of support....
This situation is really poor - hope it get better with Android 8.

Oreo In Moto G4 Plus (Petition)

Last year, when Motorola unveiled the Moto G4 lineup and especially the G4 plus, they made a promise to update the device to both Android N and O which it was the main reason to make customers buy the phone, they delivered and updated the device to Nougat back in December, but yesterday on 14th of September, they announced devices eligible for Android Oreo, and non of the G4 devices listed for the update, noting that, the device can handle the update easily without a hassle or lag, what surprising is that non of these new device were eligible also the Moto C and Moto E4, now Motorola WON'T gain a foot or it's reputation if they keep doing this.
Please Sign petition: https://www.change.org/p/motorola-a..._content=nafta_copylink_shortlink_1:shortlink
ravkant shrma said:
Last year, when Motorola unveiled the Moto G4 lineup and especially the G4 plus, they made a promise to update the device to both Android N and O which it was the main reason to make customers buy the phone, they delivered and updated the device to Nougat back in December, but yesterday on 14th of September, they announced devices eligible for Android Oreo, and non of the G4 devices listed for the update, noting that, the device can handle the update easily without a hassle or lag, what surprising is that non of these new device were eligible also the Moto C and Moto E4, now Motorola WON'T gain a foot or it's reputation if they keep doing this.
Please Sign petition: https://www.change.org/p/motorola-a..._content=nafta_copylink_shortlink_1:shortlink
Click to expand...
Click to collapse
You didn't see this petition already? https://forum.xda-developers.com/moto-g4-plus/how-to/petition-android-oreo-change-org-t3673658
strongst said:
You didn't see this petition already? https://forum.xda-developers.com/moto-g4-plus/how-to/petition-android-oreo-change-org-t3673658
Click to expand...
Click to collapse
It's the same petition.
* * * Thread Closed * * *
Previous thread already exists. Duplicate thread closed.

does the HTC U11 plus receive updates?

Hi I understand that the HTC U11 plus has treble support which is supposed to help it with updates and security updates, do owners of the handset see it is being updated monthly like the Nokia phones or that its security updates stuck without any support?
Thank you
Still on December 2017 for security update..
There was an update about 2 weeks ago, however the notification bug still isn't resolved.
Sent from my HTC U11 plus using Tapatalk
matty538 said:
Still on December 2017 for security update..
There was an update about 2 weeks ago, however the notification bug still isn't resolved.
Click to expand...
Click to collapse
I wonder Wasn't the treble support meant to facilitate the process of updating the phone? If its stuck with the December security patch then what's the point of the partitioning... I think it's shameful for HTC unless there's another way to look at it?
emmanuelw said:
I wonder Wasn't the treble support meant to facilitate the process of updating the phone? If its stuck with the December security patch then what's the point of the partitioning... I think it's shameful for HTC unless there's another way to look at it?
Click to expand...
Click to collapse
yep, no updates really.
Nokia on the other hand keeps on sending updates with impressive timing - every month there is a security update
ok I had a chat with an HTC representative and he said that HTC releases security patches on a MONTHLY BASIS for the U11+ and the problem could be with UK versions of the phones, he said if people have an IMEI number he can check more relvant information, I don't know if it's something which people share freely but if someone is willing to share with me their IMEI (maybe on private?) I will go back to the representative and bug them for an answer why are there no security updates
emmanuelw said:
Hi I understand that the HTC U11 plus has treble support which is supposed to help it with updates and security updates, do owners of the handset see it is being updated monthly like the Nokia phones or that its security updates stuck without any support?
Thank you
Click to expand...
Click to collapse
mine is still on dec 2017. im really disappointed i dumped my oneplus 5t and bought this device .
Mine as well still Dec 2017. Feels like HTC aready abandoned the device.
Seems like this was the first and last device I bought from them.
It looks like HTC had once again abandoned its loyal users.
Too bad, like you said it will be the last device from HTC for me
Hi thank you everyone. Is anyone willing to contact HTC support and ask them what's going on with the updates? When I tried contacting them I had no device so couldn't get the full help, they claim that they DO update their devices and receive the latest security patches from Google... Maybe its different outside Taiwan?
Several OTA update receaved here (EU) for my U11+
audiavant said:
Several OTA update receaved here (EU) for my U11+
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Click to collapse
Several, as in more than one? I've got only one in 3 months and thats with an EU model and in the same country as you.
It would be interesting if you could document "several OTA's".
audiavant said:
Several OTA update receaved here (EU) for my U11+
Click to expand...
Click to collapse
what is your security patch level - Apr 2018????
I m from Malaysia and still with Dec 2017 patch. I have also send to HTC requesting to release latest update as soon as possible, unfortunately they respond with the guide how to update and the guide to use sync manager. I guess HTC Support just trying to push me away with the guides. I have the impression that HTC Support thinks that all users are none technical and doesn't know how to use their phone. The impression i am getting is no updates coming soon for HTC.
Two times but can see that security patch level still are Desember 17
Htc is doing everything to get us away from them in the future.....and I thougt LG has a poor support...
Poslano z mojega HTC U11 plus z uporabo Tapatalk
Nothing to do with EU or HK variant of the phone , it's HTC being poor with updates. Last time I contacted support they said the latest update would fix the notification bug.. It didn't!
In the UK I read a news article about how poor HTC were with security updates, think they were one of the worst companies for failing to update.
I've had HTC phones for 12 years, brand loyalty if you will, however this will be the last. HTC market their phones as premium, they even charge premium prices yet the support is some of the worst and it's not getting any better.
Sent from my HTC U11 plus using Tapatalk
I hope HTC doesn't ditch the device as U12 is coming soon. I bought this with the hope that HTC will at least send security updates. I have the phone bought in India, made in Taiwan, running 1.24.200.4 and still on Dec'17 security patch. Didn't expect this to happen on flagship phone.
Man definitely my last HTC device. I am simply waiting for a better device than this but at the moment nothing is better in my opinion especially with the ugly notch phone designs and pricing. I will be definitely back to a Google device, the longest device I ever owned was the Nexus 6p and that's because of the developer support and system updates.
One more thing, I will never own an lcd screen device, I have a light bleed which is pissing me off and can't unsee with every boot of the device. My model is a HK model and I am not staying there so I can't send it for maintenance. By the way I am still on December security update which is a bummer, this device has potential but HTC is screwing up our experience with it. How do they expect future buyers to buy their devices if they can't listen or satisfy their current ones?
Contacted support to ask about the lack of updates. Here is their full reply (translated to English of course):
As soon as an update becomes available, the device will load it. Users cannot update the device manually. Please be patient.
That's it.
I guess that also answers whether they will ditch the device with the U12...
MrDarkwhite said:
Contacted support to ask about the lack of updates. Here is their full reply (translated to English of course):
As soon as an update becomes available, the device will load it. Users cannot update the device manually. Please be patient.
That's it.
I guess that also answers whether they will ditch the device with the U12...
Click to expand...
Click to collapse
Thanks for the update, when I got this device I expected the lack of updates so I am not that shocked, I don't care that much for security updates but I do for major updates like Android P and after, I think I will hold on until Android P and then "Hasta la vista baby" ?
I got maybe 3 or 4updates since Jan 2018. These are enhancements but no one here knows I think what's inside. No change log was given in updates. Security wise - we are still on December and 8.0.
HTC were never famous for speedy updates. They tried and failed. On the other hand, U11+ is not a flagship. It's 11 and a half product and as such it does not seem to have a lot of attention from HTC. You will be better waiting for U12 if you want HTC...

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